2011 MERCEDES-BENZ S400
2 recalls — 8 complaints — 44 TSBs
12V557000 Dec 3, 2012
FUEL SYSTEM, GASOLINE
Defect Description
Mercedes-Benz is recalling certain model year 2011-2012 S400, S550, S550 4Matic, S63 AMG, C300, C300 4Matic, E350, GLK350, GLK350 4Matic, CL550 4Matic, and CL63 AMG vehicles manufactured from April 18, 2011, through July 12, 2011. Due to an irregularity stemming from the molding process of the fuel... Read more
Consequence
If the fuel filter flange cracks, it will leak fuel which may lead to a fire if an external ignition source is present.
Remedy
Mercedes-Benz will notify owners, and dealers will replace the fuel filter, free of charge. The recall campaign is expected to begin in February 2013. Owners may contact Mercedes-Benz at 1-800-367-6372.
11V493000 Oct 3, 2011
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
Defect Description
Mercedes-Benz USA, LLC (Mercedes Benz) is recalling certain model year 2011-2012 S550, S550 CGI, S63, S600 Bi-Turbo, S65 AMG, S550 4-Matic, and S550 CGI 4-Matic and S400 Hybrid vehicles manufactured from March 3, 2011, through July 30, 2011, for failing to comply with the requirements of Federal Mot... Read more
Consequence
If all four wheel sensors in the subject vehicles are simultaneously malfunctioning or missing, the TPMS will provide an initial warning, but this warning will not automatically repeat on subsequent ignition cycles, failing to remind the driver that the system is offline. Driving unknowingly with i... Read more
Remedy
Mercedes Benz will notify owners, and dealers will reprogram the tire pressure monitoring unit, free of charge. The recall began on September 12, 2014. Owners may contact Mercedes Benz at 1-800-367-6372.
Complaint Statistics
8 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| ELECTRICAL SYSTEM | 3 |
| ENGINE | 2 |
| SUSPENSION | 1 |
| WHEELS | 1 |
| HYBRID PROPULSION SYSTEM | 1 |
ELECTRICAL SYSTEM
Jun 1, 2023
Incident date: Apr 1, 2023
No warning lights , electric steering failed while turning on a busy Highway. Was able to barely keep control fighting with Manual steering . Took the vehicle into independent shop and they replaced steering rack. $2500 dollars.
HYBRID PROPULSION SYSTEM
Mar 25, 2021
Incident date: Jan 1, 2018
TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ S400. THE CONTACT STATED THAT THE VEHICLE FAILED TO START INTERMITTENTLY. THE HYBRID BATTERY WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT THE INTERIOR LIGHTS WERE INOPERABLE. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF TAMPA (4400 N DALE MABRY HWY, T... Read more
ENGINE
Mar 25, 2021
Incident date: Jan 1, 2018
TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ S400. THE CONTACT STATED THAT THE VEHICLE FAILED TO START INTERMITTENTLY. THE HYBRID BATTERY WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT THE INTERIOR LIGHTS WERE INOPERABLE. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF TAMPA (4400 N DALE MABRY HWY, T... Read more
ELECTRICAL SYSTEM
Nov 28, 2018
Incident date: Jun 5, 2018
TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ S400. THE CONTACT NOTICED A FLASHING INDICATOR ON THE INSTRUMENT PANEL RELATED TO THE VEHICLE OVERHEATING. A SECOND UNKNOWN WARNING INDICATOR ALSO ILLUMINATED. THE DEALER (PARK PLACE MOTORCARS MERCEDES-BENZ ARLINGTON, 4201 BELTWAY PL, ARLINGTON, TX 76018, 81... Read more
ENGINE
Nov 28, 2018
Incident date: Jun 5, 2018
TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ S400. THE CONTACT NOTICED A FLASHING INDICATOR ON THE INSTRUMENT PANEL RELATED TO THE VEHICLE OVERHEATING. A SECOND UNKNOWN WARNING INDICATOR ALSO ILLUMINATED. THE DEALER (PARK PLACE MOTORCARS MERCEDES-BENZ ARLINGTON, 4201 BELTWAY PL, ARLINGTON, TX 76018, 81... Read more
SUSPENSION
Sep 13, 2018
Incident date: Sep 3, 2018
'TAKATA RECALL' MY AIR SUSPENSION WONT MAINTAIN THE PROPER AIR TO KEEP THE AIR SUSPENSION INITS PROPER PLACEWHEN PARKED. ALSO THE TIRE PRESSURE MONITORS IS VERY ERATIC AND DONT DISPLAY TIRE PRESSURE LIKE ITS SUPPOSE TOO WHILE DRIVNG LOCALLY AND ESPECIALLY ON THE HIGHWAY. THIS CAR ONLY HAVE 65000 MIL... Read more
WHEELS
Sep 13, 2018
Incident date: Sep 3, 2018
'TAKATA RECALL' MY AIR SUSPENSION WONT MAINTAIN THE PROPER AIR TO KEEP THE AIR SUSPENSION INITS PROPER PLACEWHEN PARKED. ALSO THE TIRE PRESSURE MONITORS IS VERY ERATIC AND DONT DISPLAY TIRE PRESSURE LIKE ITS SUPPOSE TOO WHILE DRIVNG LOCALLY AND ESPECIALLY ON THE HIGHWAY. THIS CAR ONLY HAVE 65000 MIL... Read more
ELECTRICAL SYSTEM
Apr 20, 2018
Incident date: Apr 11, 2018
TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ S400. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF TAMPA (4400 N DALE MABRY HWY, TAMPA, FL 33614) WHERE IT WAS DIAGNOSED THAT THE POWER ELECTRONIC CONTROL MODULE FAILED. THE VEHICLE WAS NOT... Read more
Technical Service Bulletins — 2011 MERCEDES-BENZ S400
44 manufacturer communications from 36 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 110000 ELECTRICAL SYSTEM | 9 |
| 220000 SEATS | 8 |
| 060000 ENGINE AND ENGINE COOLING | 3 |
| 353000 EQUIPMENT:ELECTRICAL | 3 |
| 350000 EQUIPMENT | 3 |
| 118000 ELECTRICAL SYSTEM:SOFTWARE | 2 |
| 100000 POWER TRAIN | 2 |
| 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL | 2 |
NCU-2023060005
Dec 11, 2023
110000 ELECTRICAL SYSTEM
Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (??A?A?MY??A?A?) 2009-2012 GL-Class, ML-Class, R-Class, and S-Class (164/166, 251, 221 platforms) vehicles, the coding for the
NCU-2023060005
Dec 11, 2023
060000 ENGINE AND ENGINE COOLING
Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (??A?A?MY??A?A?) 2009-2012 GL-Class, ML-Class, R-Class, and S-Class (164/166, 251, 221 platforms) vehicles, the coding for the
LI91.18-P-077075
Dec 4, 2023
220000 SEATS
Crease formation on genuine leather seat covers in vehicles with low mileage ??A?A? Objects left on the seats for extended periods of time (pressure marks). ??A?A? Objects wedged between the seat backrest and seat cushion (e.g. seat bel
LI8220P073063
Jun 16, 2021
330000 INTERIOR LIGHTING
Touch pad: Search lighting does not dim or does not turn on.
LI54.30-P-072145
Dec 10, 2020
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
NTG5.5: Incorrect time shown on instrument cluster, COMAND display, and analog clock
LI54.30-P-072145
Dec 10, 2020
110000 ELECTRICAL SYSTEM
NTG5.5: Incorrect time shown on instrument cluster, COMAND display, and analog clock
LI27.50-P-071658
Sep 30, 2020
100000 POWER TRAIN
Harsh engagement when changing gear range from P to D or R
LI27.50-P-049281
Sep 22, 2020
103300 POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
Harsh engagement when changing gear range from P to D
LI82.10-P-064766
Jun 30, 2020
120000 LIGHTING (PWS)
Lamp unit fogged or droplets forming. Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. Che
LI82.10-P-064766
Jun 30, 2020
350000 EQUIPMENT
Lamp unit fogged or droplets forming. Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. Che
LI82.10-P-064766
Jun 30, 2020
121100 EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES
Lamp unit fogged or droplets forming. Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. Che
NCU - HVAC Warra
May 21, 2020
350000 EQUIPMENT
To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to alleged mold and mildew type
LI27.60-P-071237
May 1, 2020
100000 POWER TRAIN
5 to 4 coasting downshift - shift quality concern with cold trans- mission oil on MODEL 217 or 222 in combination with ENGI- NE 278 and TRANSMISSION 722.9 without code 835/498
LI8210P0647661
Aug 26, 2016
121000 EXTERIOR LIGHTING:HEADLIGHTS
Headlamps fogged.
LI07.04-P-061585
Jun 8, 2015
110000 ELECTRICAL SYSTEM
Check engine light with DTC 256809: PremAir sensor has a malfunction
LI80.61-P-061174
Mar 31, 2015
353000 EQUIPMENT:ELECTRICAL
Vehicle cannot be opened via Keyless-Go and radio remote control
LI80.61-P-061174
Mar 31, 2015
116300 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
Vehicle cannot be opened via Keyless-Go and radio remote control
LI54.10-P-060034
Oct 17, 2014
110000 ELECTRICAL SYSTEM
Vehicle cannot be unlocked (CL), engine does not start - 12V starter battery discharged
LI54.10-P-060034
Oct 17, 2014
060000 ENGINE (PWS)
Vehicle cannot be unlocked (CL), engine does not start - 12V starter battery discharged
LI82.70-P-060004
Oct 14, 2014
353000 EQUIPMENT:ELECTRICAL
iPhone mobile phone: Various complaints after software update to iOS8
LI91.30-P-048290
Jul 12, 2014
220000 SEATS
Grinding noises can occur in the backrest on active multicontour seats with the backrest under load and the seat ventilation switched on
LI91.25-P-059392
Jul 12, 2014
220000 SEATS
No inflation of one or more air cushions on the massage/multicontour/dynamic seat modules (driver, front passenger and rear) Bubble formation in one or more seats with massage/multicontour/dynamic seat modules (driver, front passenger and
LI91.10-P-059389
Jul 12, 2014
220000 SEATS
Noises from lock of valuables/stowage compartment or from gap cover between seat and center tunnel.
LI91.25-P-059382
Jul 11, 2014
220000 SEATS
Dynamic seat (DS) pneumatic pump / multicontour seat pneumatic pump makes noises.
LI91.25-P-059380
Jul 10, 2014
220000 SEATS
Pneumatic comfort systems with insufficient performance, entirely inoperative or leaky.
LI91.25-P-048132
Jul 10, 2014
110000 ELECTRICAL SYSTEM
Multicontour system fails during air release procedure. The system becomes operational again after an ignition change. Fault code 9E8900 is stored.
LI91.10-P-048504
Jul 10, 2014
220000 SEATS
Squeaking/creaking noises from area of seat adjuster
LI91.10-P-047382
Jul 10, 2014
220000 SEATS
Creaking noises can occur when the side bolster bladders are inflated and deflated
LI91.40-P-059364
Jul 9, 2014
150000 SEAT BELTS
Seat belt height adjustment nonfunctional
LI46-35P059241
Jun 20, 2014
010000 STEERING
XENTRY (MERCEDES): AFTER ENGINE HAS STARTED, SEVERAL ISSUES OCCURS, AN ACOUSTIC WARNING SOUNDS IS HEARD, THE INSTRUMENT CLUSTER DISPLAYS WARNING MESSAGE POWER STEERING MALFUNCTION, SERVICE REQUIRED. STEERING SYSTEM IS SLUGGISH. MODEL 117
LI46-35P059241
Jun 20, 2014
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
XENTRY (MERCEDES): AFTER ENGINE HAS STARTED, SEVERAL ISSUES OCCURS, AN ACOUSTIC WARNING SOUNDS IS HEARD, THE INSTRUMENT CLUSTER DISPLAYS WARNING MESSAGE POWER STEERING MALFUNCTION, SERVICE REQUIRED. STEERING SYSTEM IS SLUGGISH. MODEL 117
LI68.05-P-059193
Jun 20, 2014
353100 EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES
SENTEX gate operator with Clik Card Remote not compatible with Homelink
LI01.30-P-058630
Mar 21, 2014
070000 FUEL SYSTEM, GASOLINE
Minor leaks at the oil duct of the left or right cylinder head of engines 157, 276 and 278. 1. Left cylinder head: Oil passage plug hole on left beside mechanical vacuum pump. 2. Right cylinder head: Oil passage plug hole below high-press
LI01.30-P-058630
Mar 21, 2014
110000 ELECTRICAL SYSTEM
Minor leaks at the oil duct of the left or right cylinder head of engines 157, 276 and 278. 1. Left cylinder head: Oil passage plug hole on left beside mechanical vacuum pump. 2. Right cylinder head: Oil passage plug hole below high-press
LI49.20-P-056353
Feb 12, 2014
110000 ELECTRICAL SYSTEM
Engine diagnosis warning lamp active. Fault code 20BE1B and/or 20BD1B (The heating element of the AdBlue tank has a malfunction) is logged in the Blue-Tec control unit.
C1A140101
Feb 11, 2014
353000 EQUIPMENT:ELECTRICAL
This Customer 1 Action has been initiated because certain mbrace subscribers were recently contacted by mbrace informing them that they need to have an i-button call performed to ensure their mbrace device has registered with the Verizon
LI14.20-P-052079
Feb 6, 2014
060000 ENGINE AND ENGINE COOLING
Engine diagnosis warning lamp lights up - Fault code entry (FC) 14A600 or 14A700
GI88.40-P-057430
Feb 3, 2014
350000 EQUIPMENT
Message in instrument cluster "DISTRONIC PLUSCurrently Unavailable - See Owner's Manual"
LI8270P055572
Aug 5, 2013
118000 ELECTRICAL SYSTEM:SOFTWARE
Mobile phone cotacts are not transferred completely.
LI47.40-P-053871
Jul 10, 2013
060000 ENGINE AND ENGINE COOLING
Engine diagnosis warning lamp activated. Fault code P045600 "Very fine leak" or P044200 "Fine leak" stored in engine control unit.
P-B-54.10-225d
Jul 3, 2013
110000 ELECTRICAL SYSTEM
If it is necessary to replace an HV battery, the return will only be accepted with the filled-out ?Analysis Sheet for Transportability of High-Voltage Batteries Form? accompanied by: , the removed part, the quick test printout, the BMS co
2012080004
Nov 21, 2012
110000 ELECTRICAL SYSTEM
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SC-2012080004
Nov 1, 2012
118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES: THE POWER ELECTRONICS MODULE CAPACITANCE LOSS IS DUE TO THE VARIABILITY OF CAPACITOR QUALITY COMBINED WITH THERMALLY VARIABLE CONTINUOUS LOADING AND NEED POWER ELECTRONICS MODULE SOFTWARE UPDATED AND REPLACE POWER ELECTRONICS MOD
LI54-10P-054713
Oct 11, 2012
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
MERCEDES (XENTRY): WHEN START ATTEMPT IS MADE, THE ACTIVATION OF HV CONTACTOR IN HV BATTERY IS SUPPRESSED AND NOT ABLE TO START VEHICLE WHEN THERMOMECHANICAL LOADS FAILS IN 150 A FUSE IN HV BATTERY AND HV BATTERY NEEDS REPLACING. MODELS
MERCEDES-BENZ S400 — All Years Overview
Complete safety history for the MERCEDES-BENZ S400 across all model years (2011–2012).
4
Total Recalls
39
Total Complaints
0
Investigations
0
Reported Crashes
0
Reported Fires
0
Reported Deaths