2010 MERCEDES-BENZ S400
0 recalls — 25 complaints — 39 TSBs
No recalls found for this vehicle.
Complaint Statistics
25 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| ELECTRICAL SYSTEM | 10 |
| ENGINE | 3 |
| FUEL/PROPULSION SYSTEM | 3 |
| UNKNOWN OR OTHER | 2 |
| ENGINE AND ENGINE COOLING | 1 |
| EQUIPMENT:APPLIANCE:AIR CONDITIONER | 1 |
| ELECTRONIC STABILITY CONTROL (ESC) | 1 |
| POWER TRAIN | 1 |
| SUSPENSION | 1 |
| VEHICLE SPEED CONTROL | 1 |
STEERING
Aug 30, 2022
Incident date: Aug 27, 2022
Airmatic Suspension sprung a leak and could not be driven safely due to the vehicle getting severely low where the tire and rim tucked into the wheel well. When the airmatic suspension fails the vehicle can get so low that it can scrape the roadway, hit bumps and damage parts under which can dislodg... Read more
VEHICLE SPEED CONTROL
Aug 30, 2022
Incident date: Aug 27, 2022
Airmatic Suspension sprung a leak and could not be driven safely due to the vehicle getting severely low where the tire and rim tucked into the wheel well. When the airmatic suspension fails the vehicle can get so low that it can scrape the roadway, hit bumps and damage parts under which can dislodg... Read more
SUSPENSION
Aug 30, 2022
Incident date: Aug 27, 2022
Airmatic Suspension sprung a leak and could not be driven safely due to the vehicle getting severely low where the tire and rim tucked into the wheel well. When the airmatic suspension fails the vehicle can get so low that it can scrape the roadway, hit bumps and damage parts under which can dislodg... Read more
ENGINE
Jan 3, 2021
Incident date: Feb 11, 2020
POWER ELECTRONIC CONTROL UNIT MALFUNCTION. CAR WILL NOT CRANK/ NO START. CAR WAS STATIONARY-PARKED.
ELECTRICAL SYSTEM
Jan 3, 2021
Incident date: Feb 11, 2020
POWER ELECTRONIC CONTROL UNIT MALFUNCTION. CAR WILL NOT CRANK/ NO START. CAR WAS STATIONARY-PARKED.
ELECTRICAL SYSTEM
Nov 18, 2020
Incident date: Nov 4, 2020
THE COMPUTER CONTROL UNIT FOR THE HYBRID MOTOR HAS FAILED ON MY AND MANY S400S. THIS CAUSES CAR TO STALL OUT AT STOPLIGHTS OR WHILE DRIVING. THIS IS A SAFETY ISSUE.
FUEL/PROPULSION SYSTEM
Oct 5, 2020
Incident date: Sep 15, 2020
STRONG GAS ORDERS FROM INTERIOR AFTER FILL UP. STATIONARY, IN MOTION, STOPPED. TO THE POINT OF NAUSEA AND LIGHT HEADEDNESS. 2011 IS ON RECALL LIST FOR GAS PUMP AND SENDER REPLACEMENT, PLUS WARRANTY EXTENSION TO 15 YEARS FOR THIS PROBLEM. THIS NEEDS TO ALSO INCLUDE THE 2010 S400 HYBRIDS VEHICL... Read more
ELECTRICAL SYSTEM
Sep 2, 2020
Incident date: Aug 30, 2020
THE CAR FIRST STARTED TO STOP INTERMITTENTLY WITHOUT ANY WARNING AT ALL AT THE TRAFFIC INTERSECTION, THEN I WAS ABLE TO START IT AGAIN AFTER SHUTTING EVERY THING DOWN. THEN A MONTH LATER, THE SAME THING HAPPENED AGAIN BUT THIS TIME I WAS NOT ABLE TO START THE CAR AGAIN. THIS COULD BE A VERY DANGEROU... Read more
ELECTRICAL SYSTEM
Feb 4, 2020
Incident date: Jan 10, 2020
FIRST THERE WAS NO POWER TO THE CAR SO WE REPLACED THE BATTERY. THEN THE CAR WAS RUNNING AND SHUT OFF ONE DAY AND WOULD NOT RESTART. THE VEHICLE WAS STATIONARY WHEN IT WOULD NOT RESTART. WE HAD IT TOWED TO MERCEDES DEALER. THEY ARE STATING IT THE POWER ELECTRONICS MODULE. THERE ARE TWO RECALLS RELAT... Read more
POWER TRAIN
Dec 6, 2019
Incident date: Oct 15, 2019
WHEN COMING TO A COMPLETE STOP, THE HYBRID SYSTEM SHUTS DOWN THE ENGINE AND FAILS TO RESTART. THIS PLACES THE DRIVER, PASSENGER AND OTHERS AT RISK OF COLLISION AS VEHICLE WILL REMAIN STOPPED IN TRAFFIC. THIS ISSUE HAS BEEN KNOWN TO MERCEDES-BENZ AS IF IS A FAILURE OF THE POWER ELECTRONICS MODUL... Read more
UNKNOWN OR OTHER
Dec 3, 2019
Incident date: Dec 2, 2019
2010 S400 HYBRID WONT START FIRST INSTANCE WAS LESS THAN 24 HOUR OF PURCHASING CAR FROM LOCAL DEALER. LIGHTS ALL ON BUT NO CRANK. STARTED AFTER AND TWO WEEKS LATER IT HAD TO BE TOWED BECAUSE IT COMPLETELY WONT START. MBUSA FORUM CHAT AND SEVERAL SOCIAL MEDIA GROUPS ALL AROUND THE WORLD HAS THE SAME ... Read more
ELECTRICAL SYSTEM
Dec 3, 2019
Incident date: Dec 2, 2019
2010 S400 HYBRID WONT START FIRST INSTANCE WAS LESS THAN 24 HOUR OF PURCHASING CAR FROM LOCAL DEALER. LIGHTS ALL ON BUT NO CRANK. STARTED AFTER AND TWO WEEKS LATER IT HAD TO BE TOWED BECAUSE IT COMPLETELY WONT START. MBUSA FORUM CHAT AND SEVERAL SOCIAL MEDIA GROUPS ALL AROUND THE WORLD HAS THE SAME ... Read more
ELECTRICAL SYSTEM
Jan 8, 2019
Incident date: Dec 21, 2018
I HAVE A 2010 MERCEDES S400 THAT WAS PURCHASED NEW IN NYC AND I WAS PROMISED A 10YR/150K MILE WARRANTY BECAUSE OF A CARB ADOPTION NY AND 10 OTHER STATES WERE INVOLVED IN. MY VEHICLE HAS ONLY 37K MILES AND IS NEVER BEEN CRASHED OR PAINTED. I WENT TO MERCEDES OF MANHATTAN LOCATED ON 770 11TH AVE NYC, ... Read more
ENGINE
Jul 29, 2016
Incident date: Jul 28, 2016
THE S400 HYBRID HAS A HABIT OF STALLING WHEN IN A STOP POSITION. THIS REQUIRES A COMPLETE RE-START AT A STOP LIGHT OR AFTER HAVING COME TO A COMPLETE STOP. IN ADDITION THE AIR CONDITIONING SHUTS OFF AND DOES NOT COME BACK ON UNTIL YOU STOP FOR A FEW MINUTES AND RE-START THE VEHICLE. THE CAR STA... Read more
ELECTRICAL SYSTEM
Jul 29, 2016
Incident date: Jul 28, 2016
THE S400 HYBRID HAS A HABIT OF STALLING WHEN IN A STOP POSITION. THIS REQUIRES A COMPLETE RE-START AT A STOP LIGHT OR AFTER HAVING COME TO A COMPLETE STOP. IN ADDITION THE AIR CONDITIONING SHUTS OFF AND DOES NOT COME BACK ON UNTIL YOU STOP FOR A FEW MINUTES AND RE-START THE VEHICLE. THE CAR STA... Read more
FUEL/PROPULSION SYSTEM
Jun 3, 2016
Incident date: Jun 1, 2016
CAR STALLS CONSTANTLY, LOOSE FUEL CAP WARNING COMES ON, CHECK ENGINE LIGHT COMES ON. I HAVE REPLACED THE FUEL CAP, CHECKED VEHICLE CODES, BUT CANNOT GET THE ISSUE IDENTIFIED. A VEHICLE STALLING LIKE THIS IS A TREMENDOUS SAFETY HAZARD, AND IT MAY BE POSSIBLE THAT THERE IS AN ISSUE WITH THE FUEL DELIV... Read more
ELECTRICAL SYSTEM
Oct 23, 2015
Incident date: Jul 16, 2015
VEHICLE BEGAN TO CUT COMPLETELY OFF WHEN STOPPED AT A RED LIGHT OR STOP SIGN. IT BEGAN TO TAKE LONGER AND LONGER TO RESTART WHEN TURNED OFF AND ON. EVENTUALLY THE VEHICLE WOULD NOT START AT ALL. WHEN TAKEN TO THE DEALER, I WAS INFORMED THAT THE POWER CONTROL MODULE WAS BAD AND THE COST TO REPLAC... Read more
ELECTRICAL SYSTEM
Aug 17, 2015
Incident date: May 29, 2015
I WAS DRIVING, TRYING TO GET OFF THE HIGHWAY, I TOOK EXIT WHICH IS A 270 DEGREE CIRCLE WITH SHARP TURNS, I AM NOT DRIVING FAST AT ALL BUT THE CAR JUST STALLED WHILE DRIVING, STEERING WHEEL LOCKED AND I ALMOST FALL DOWN THE HILL, I ALMOST DIED, THIS PRODUCT HAS SERIOUS QUALITY ISSUES. I WAS DRIVIN... Read more
ELECTRONIC STABILITY CONTROL (ESC)
Aug 17, 2015
Incident date: May 29, 2015
I WAS DRIVING, TRYING TO GET OFF THE HIGHWAY, I TOOK EXIT WHICH IS A 270 DEGREE CIRCLE WITH SHARP TURNS, I AM NOT DRIVING FAST AT ALL BUT THE CAR JUST STALLED WHILE DRIVING, STEERING WHEEL LOCKED AND I ALMOST FALL DOWN THE HILL, I ALMOST DIED, THIS PRODUCT HAS SERIOUS QUALITY ISSUES. I WAS DRIVIN... Read more
UNKNOWN OR OTHER
Aug 17, 2015
Incident date: May 29, 2015
I WAS DRIVING, TRYING TO GET OFF THE HIGHWAY, I TOOK EXIT WHICH IS A 270 DEGREE CIRCLE WITH SHARP TURNS, I AM NOT DRIVING FAST AT ALL BUT THE CAR JUST STALLED WHILE DRIVING, STEERING WHEEL LOCKED AND I ALMOST FALL DOWN THE HILL, I ALMOST DIED, THIS PRODUCT HAS SERIOUS QUALITY ISSUES. I WAS DRIVIN... Read more
EQUIPMENT:APPLIANCE:AIR CONDITIONER
Apr 29, 2014
Incident date: Mar 28, 2014
S400 IS A HYBRID FROM MERCEDES BENZ AND WHEN DRIVEN OVER 40 MILES IN DISTANCE THEN THE AC WILL TURN ON NO MATTER WHAT. WE TRIED TO TURN IT OFF BUT CAN NOT. MB DEALER TOLD US IT IS NORMAL OPERATIONS BUT THIS IS A MAJOR ISSUE AS IN THE WINTER THE AC ALSO TURNS ON. THIS HAS HAPPENED MANY TIMES AND MB D... Read more
ELECTRICAL SYSTEM
Apr 29, 2014
Incident date: Mar 28, 2014
S400 IS A HYBRID FROM MERCEDES BENZ AND WHEN DRIVEN OVER 40 MILES IN DISTANCE THEN THE AC WILL TURN ON NO MATTER WHAT. WE TRIED TO TURN IT OFF BUT CAN NOT. MB DEALER TOLD US IT IS NORMAL OPERATIONS BUT THIS IS A MAJOR ISSUE AS IN THE WINTER THE AC ALSO TURNS ON. THIS HAS HAPPENED MANY TIMES AND MB D... Read more
ENGINE AND ENGINE COOLING
Mar 4, 2014
Incident date: Nov 13, 2010
FIRST TROUBLE: ENGINE DID NOT START ON 11/13/2010. THE TROUBLE HAPPENED WITHIN THE FIRST MONTH AFTER DELIVERY. TWO REPAIRMEN ON THE ROAD SERVICE SHOWED AND COULD NOT FIX THE PROBLEM. THIRD REPAIRMAN WHO SAID AS THE NUMBER-ONE REPAIRMAN ON THE ROAD SERVICE FINALLY FIXED THE PROBLEM, TAKING ABOUT 3 HO... Read more
ENGINE
Nov 21, 2013
Incident date: Mar 25, 2013
PURCHASED A MERCEDES BENZ S400 HYBRID LAST YEAR WITH 20,000 MILES DRIVEN. THIS CAR RETAILS NEW FOR $119,000. THE CAR HAS NOW BEEN IN THE SHOP AT EWING MERCEDES BENZ OF PLANO SINCE MAY 2013 OVER 6 TIMES FOR THE SAME ENGINE LIGHT AND CODE. THEY ARE UNABLE TO REPAIR THE VEHICLE AFTER EXTENSIVE TESTING ... Read more
FUEL/PROPULSION SYSTEM
Nov 21, 2013
Incident date: Mar 25, 2013
PURCHASED A MERCEDES BENZ S400 HYBRID LAST YEAR WITH 20,000 MILES DRIVEN. THIS CAR RETAILS NEW FOR $119,000. THE CAR HAS NOW BEEN IN THE SHOP AT EWING MERCEDES BENZ OF PLANO SINCE MAY 2013 OVER 6 TIMES FOR THE SAME ENGINE LIGHT AND CODE. THEY ARE UNABLE TO REPAIR THE VEHICLE AFTER EXTENSIVE TESTING ... Read more
Technical Service Bulletins — 2010 MERCEDES-BENZ S400
39 manufacturer communications from 33 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 110000 ELECTRICAL SYSTEM | 8 |
| 220000 SEATS | 8 |
| 353000 EQUIPMENT:ELECTRICAL | 4 |
| 350000 EQUIPMENT | 3 |
| 060000 ENGINE AND ENGINE COOLING | 3 |
| 100000 POWER TRAIN | 2 |
| 116300 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE | 1 |
| 118000 ELECTRICAL SYSTEM:SOFTWARE | 1 |
NCU-2023060005
Dec 11, 2023
110000 ELECTRICAL SYSTEM
Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (??A?A?MY??A?A?) 2009-2012 GL-Class, ML-Class, R-Class, and S-Class (164/166, 251, 221 platforms) vehicles, the coding for the
NCU-2023060005
Dec 11, 2023
060000 ENGINE AND ENGINE COOLING
Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (??A?A?MY??A?A?) 2009-2012 GL-Class, ML-Class, R-Class, and S-Class (164/166, 251, 221 platforms) vehicles, the coding for the
LI91.18-P-077075
Dec 4, 2023
220000 SEATS
Crease formation on genuine leather seat covers in vehicles with low mileage ??A?A? Objects left on the seats for extended periods of time (pressure marks). ??A?A? Objects wedged between the seat backrest and seat cushion (e.g. seat bel
LI8220P073063
Jun 16, 2021
330000 INTERIOR LIGHTING
Touch pad: Search lighting does not dim or does not turn on.
LI54.30-P-072145
Dec 10, 2020
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
NTG5.5: Incorrect time shown on instrument cluster, COMAND display, and analog clock
LI54.30-P-072145
Dec 10, 2020
110000 ELECTRICAL SYSTEM
NTG5.5: Incorrect time shown on instrument cluster, COMAND display, and analog clock
LI27.50-P-071658
Sep 30, 2020
100000 POWER TRAIN
Harsh engagement when changing gear range from P to D or R
LI27.50-P-049281
Sep 22, 2020
103300 POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
Harsh engagement when changing gear range from P to D
LI82.10-P-064766
Jun 30, 2020
120000 LIGHTING (PWS)
Lamp unit fogged or droplets forming. Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. Che
LI82.10-P-064766
Jun 30, 2020
350000 EQUIPMENT
Lamp unit fogged or droplets forming. Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. Che
LI82.10-P-064766
Jun 30, 2020
121100 EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES
Lamp unit fogged or droplets forming. Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. Che
NCU - HVAC Warra
May 21, 2020
350000 EQUIPMENT
To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to alleged mold and mildew type
LI27.60-P-071237
May 1, 2020
100000 POWER TRAIN
5 to 4 coasting downshift - shift quality concern with cold trans- mission oil on MODEL 217 or 222 in combination with ENGI- NE 278 and TRANSMISSION 722.9 without code 835/498
LI8210P0647661
Aug 26, 2016
121000 EXTERIOR LIGHTING:HEADLIGHTS
Headlamps fogged.
P-SC-2015030006
Jan 10, 2016
353000 EQUIPMENT:ELECTRICAL
Replace Power Electronics
LI07.04-P-061585
Jun 8, 2015
110000 ELECTRICAL SYSTEM
Check engine light with DTC 256809: PremAir sensor has a malfunction
LI80.61-P-061174
Mar 31, 2015
116300 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
Vehicle cannot be opened via Keyless-Go and radio remote control
LI80.61-P-061174
Mar 31, 2015
353000 EQUIPMENT:ELECTRICAL
Vehicle cannot be opened via Keyless-Go and radio remote control
LI54.10-P-060034
Oct 17, 2014
110000 ELECTRICAL SYSTEM
Vehicle cannot be unlocked (CL), engine does not start - 12V starter battery discharged
LI54.10-P-060034
Oct 17, 2014
060000 ENGINE (PWS)
Vehicle cannot be unlocked (CL), engine does not start - 12V starter battery discharged
LI82.70-P-060004
Oct 14, 2014
353000 EQUIPMENT:ELECTRICAL
iPhone mobile phone: Various complaints after software update to iOS8
LI91.30-P-048290
Jul 12, 2014
220000 SEATS
Grinding noises can occur in the backrest on active multicontour seats with the backrest under load and the seat ventilation switched on
LI91.25-P-059392
Jul 12, 2014
220000 SEATS
No inflation of one or more air cushions on the massage/multicontour/dynamic seat modules (driver, front passenger and rear) Bubble formation in one or more seats with massage/multicontour/dynamic seat modules (driver, front passenger and
LI91.10-P-059389
Jul 12, 2014
220000 SEATS
Noises from lock of valuables/stowage compartment or from gap cover between seat and center tunnel.
LI91.25-P-059382
Jul 11, 2014
220000 SEATS
Dynamic seat (DS) pneumatic pump / multicontour seat pneumatic pump makes noises.
LI91.25-P-059380
Jul 10, 2014
220000 SEATS
Pneumatic comfort systems with insufficient performance, entirely inoperative or leaky.
LI91.25-P-048132
Jul 10, 2014
110000 ELECTRICAL SYSTEM
Multicontour system fails during air release procedure. The system becomes operational again after an ignition change. Fault code 9E8900 is stored.
LI91.10-P-048504
Jul 10, 2014
220000 SEATS
Squeaking/creaking noises from area of seat adjuster
LI91.10-P-047382
Jul 10, 2014
220000 SEATS
Creaking noises can occur when the side bolster bladders are inflated and deflated
LI91.40-P-059364
Jul 9, 2014
150000 SEAT BELTS
Seat belt height adjustment nonfunctional
LI68.05-P-059193
Jun 20, 2014
353100 EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES
SENTEX gate operator with Clik Card Remote not compatible with Homelink
LI49.20-P-056353
Feb 12, 2014
110000 ELECTRICAL SYSTEM
Engine diagnosis warning lamp active. Fault code 20BE1B and/or 20BD1B (The heating element of the AdBlue tank has a malfunction) is logged in the Blue-Tec control unit.
C1A140101
Feb 11, 2014
353000 EQUIPMENT:ELECTRICAL
This Customer 1 Action has been initiated because certain mbrace subscribers were recently contacted by mbrace informing them that they need to have an i-button call performed to ensure their mbrace device has registered with the Verizon
LI14.20-P-052079
Feb 6, 2014
060000 ENGINE AND ENGINE COOLING
Engine diagnosis warning lamp lights up - Fault code entry (FC) 14A600 or 14A700
GI88.40-P-057430
Feb 3, 2014
350000 EQUIPMENT
Message in instrument cluster "DISTRONIC PLUSCurrently Unavailable - See Owner's Manual"
LI8270P055572
Aug 5, 2013
118000 ELECTRICAL SYSTEM:SOFTWARE
Mobile phone cotacts are not transferred completely.
LI47.40-P-053871
Jul 10, 2013
060000 ENGINE AND ENGINE COOLING
Engine diagnosis warning lamp activated. Fault code P045600 "Very fine leak" or P044200 "Fine leak" stored in engine control unit.
P-B-54.10-225d
Jul 3, 2013
110000 ELECTRICAL SYSTEM
If it is necessary to replace an HV battery, the return will only be accepted with the filled-out ?Analysis Sheet for Transportability of High-Voltage Batteries Form? accompanied by: , the removed part, the quick test printout, the BMS co
2012080004
Nov 21, 2012
110000 ELECTRICAL SYSTEM
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
MERCEDES-BENZ S400 — All Years Overview
Complete safety history for the MERCEDES-BENZ S400 across all model years (2011–2012).
4
Total Recalls
39
Total Complaints
0
Investigations
0
Reported Crashes
0
Reported Fires
0
Reported Deaths