2015 MERCEDES-BENZ REDUNDANT S550E

1 recalls — 11 complaints

23V854000 Dec 15, 2023
STRUCTURE:BODY:ROOF AND PILLARS
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to t... Read more
Consequence
A detached roof panel can become a road hazard, increasing the risk of a crash.
Remedy
Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of N... Read more
2,976 vehicles affected
Manufacturer: Mercedes-Benz USA, LLC

Complaint Statistics

11 total complaints 2 crashes

Top Reported Components

ComponentComplaints
UNKNOWN OR OTHER3
FUEL/PROPULSION SYSTEM2
ELECTRONIC STABILITY CONTROL (ESC)1
SERVICE BRAKES, HYDRAULIC1
TIRES1
ELECTRICAL SYSTEM1
STEERING1
ENGINE1
ENGINE Sep 25, 2023
Incident date: Dec 19, 2022
Engine Auto Start failure at stop-light. Total vehicle shut-down instead of just the Engine Auto-stop/start. Happens several times annually - first noticed probably in 2021. Then can't restart car until I manually "Turn-off" vehicle. It's crazy - at a stop light and the car then car wants to fai... Read more
FUEL/PROPULSION SYSTEM Jun 20, 2018
Incident date: Jun 7, 2018
I PURCHASED A LAVISH S550 AND OVER TIME I STARTED SMELLING GAS IN THE CABIN. I DIDN'T THINK TOO MUCH ABOUT IT UNTIL THE SMELL BECAME MORE PUNGENT. I GO ONLINE TO DO SOME RESEARCH AND FIND OUT SOME OF THE CARS HAD FAULTY FUEL PUMPS WHICH LEAK INTO THE BACKSEAT. NOT ONLY DOES IT LEAK BUT THE VAPORS AR... Read more
FUEL/PROPULSION SYSTEM Aug 29, 2017
Incident date: Aug 29, 2017
ON 8/29/17 AROUND 11:20 - 11:30AM, I WAS DRIVING ON N270 JUST OFF FROM HOV LANE FROM S495 NEAR MONTROSE EXIT(LITTLE BIT BEFORE), SOME METALLIC ROUND WHEEL TYPE WITH SHARP EDGES AROUND FLEW OVER FROM S270. I TRIED TO AVOID IT BY SWERVE MY CAR BUT IT MUST HAVE LANDED BELOW MY CAR AND SCRATCHED UNDERNE... Read more
UNKNOWN OR OTHER Aug 29, 2017
Incident date: Aug 29, 2017
ON 8/29/17 AROUND 11:20 - 11:30AM, I WAS DRIVING ON N270 JUST OFF FROM HOV LANE FROM S495 NEAR MONTROSE EXIT(LITTLE BIT BEFORE), SOME METALLIC ROUND WHEEL TYPE WITH SHARP EDGES AROUND FLEW OVER FROM S270. I TRIED TO AVOID IT BY SWERVE MY CAR BUT IT MUST HAVE LANDED BELOW MY CAR AND SCRATCHED UNDERNE... Read more
ELECTRICAL SYSTEM Jul 21, 2016
Incident date: Jul 21, 2016
VEHICLE FAILS TO GO IN PARK AFTER DRIVING ON THE STREET AND ARRIVING AT THE GROCERY STORE.
STEERING Jul 21, 2016
Incident date: Jul 21, 2016
VEHICLE FAILS TO GO IN PARK AFTER DRIVING ON THE STREET AND ARRIVING AT THE GROCERY STORE.
UNKNOWN OR OTHER Jul 21, 2016
Incident date: Jul 21, 2016
VEHICLE FAILS TO GO IN PARK AFTER DRIVING ON THE STREET AND ARRIVING AT THE GROCERY STORE.
UNKNOWN OR OTHER Jun 9, 2016
Incident date: Apr 5, 2016
MY S550E TRUNK CAN REMAIN UNLOCKED AND SOMETIMES REFUSE TO LOCK - RESULTING IN COMPROMISING THE SECURITY OF THE VEHICLE. THERE IS SOMETHING WRONG IN THE STATE MACHINE TO LOCK THE TRUNK. IF THE VEHICLE IS IN A LOCKED STATE AND THE REMOTE IS USED TO LOCK THE TRUCK - IT FAILS TO DO SO.
TIRES Jul 6, 2014
Incident date: Jul 6, 2014
REPLACED ALL TIRES WHEN ALL HAD SEVERE TREAD WEAR AND TWO HAD SIDE WALL BLISTERS AT 23,000 MILES. I RECEIVED AN ADJUSTMENT FOR THE REPLACEMENT. WITH ABOUT 1,000 MILES ON THE NEW TIRES THE PASSENGER FRONT TIRE DEVELOPED A LARGE SIDEWALL BLISTER. *JS
ELECTRONIC STABILITY CONTROL (ESC) Apr 28, 2010
Incident date: Feb 25, 2010
I WAS ON A SNOW COVERED ROAD IN MY NEIGHBORHOOD DRIVING ABOUT 10-15 MPH AND ATTEMPTED TO MAKE A RIGHT TURN. THE CAR KEPT GOING STRAIGHT AND SLID OFF THE ROAD. THE ESP STABILITY CONTROL AND ABS FAILED TO OPERATE AT THAT POINT. THIS WAS AFTER A RECENT REPROGRAMMING BY THE DEALER. THIS FUNCTION HAD... Read more
Crash
SERVICE BRAKES, HYDRAULIC Apr 28, 2010
Incident date: Feb 25, 2010
I WAS ON A SNOW COVERED ROAD IN MY NEIGHBORHOOD DRIVING ABOUT 10-15 MPH AND ATTEMPTED TO MAKE A RIGHT TURN. THE CAR KEPT GOING STRAIGHT AND SLID OFF THE ROAD. THE ESP STABILITY CONTROL AND ABS FAILED TO OPERATE AT THAT POINT. THIS WAS AFTER A RECENT REPROGRAMMING BY THE DEALER. THIS FUNCTION HAD... Read more
Crash

MERCEDES-BENZ REDUNDANT S550E — All Years Overview

Complete safety history for the MERCEDES-BENZ REDUNDANT S550E across all model years (2015–2015).

1 Total Recalls
11 Total Complaints
0 Investigations
2 Reported Crashes
0 Reported Fires
0 Reported Deaths

Other MERCEDES-BENZ Models

Model Recalls Complaints
GLA 250 1,219 416 View
GLC 300 1,143 568 View
GLE 350 1,116 311 View
C 300 1,074 360 View
AMG GLS63 963 12 View
AMG C43 944 74 View
CLA 250 923 130 View
AMG GLC43 920 42 View