2019 MERCEDES-BENZ GLS 450

2 recalls — 22 complaints

ELECTRICAL SYSTEM:WIRING

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 GLE 350, 2020-2024 GLE 450, 2020-2023 GLS 580, GLE 580, 2019-2023 GLS 450, 2021-2023 Maybach GLS 600, AMG GLS 63, 2021-2024 AMG GLE 53, AMG GLE 53 Coupe, and AMG GLE 63 S vehicles. A 48-Volt ground connection under the passenger seat may... Read more

Consequence

An overheated ground connection can increase the risk of a fire.

Remedy

Dealers will inspect and tighten the 48-Volt ground connection as necessary, free of charge. Owner notification letters were mailed on May 3, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024040002.

116,020 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

ELECTRICAL SYSTEM:SOFTWARE

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model de... Read more

Consequence

A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Remedy

The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Ow... Read more

242,722 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

Complaint Statistics

22 total complaints 1 fires

Top Reported Components

Component	Complaints
UNKNOWN OR OTHER	5
BACK OVER PREVENTION: WARNINGS	3
ENGINE	3
ELECTRICAL SYSTEM	2
POWER TRAIN	2
TIRES	1
ENGINE AND ENGINE COOLING	1
VEHICLE SPEED CONTROL	1
VISIBILITY/WIPER	1
SERVICE BRAKES, HYDRAULIC	1

Incident date: Mar 16, 2026

I am reporting a serious safety defect in my 2019 Mercedes-Benz GLS450. My vehicle experienced low oil pressure warnings and engine warning lights, which were diagnosed as a faulty oil pump solenoid valve. The repair required removing major engine components, resulting in a cost of $5,000 that I pai... Read more

Incident date: Feb 16, 2026

Pulling out onto road, heard a bang, no forward or backward, unable to move vehicle, brought to repair shop, says output shaft is sheared off, 68000 miles on it, looked on line, apparently common defect, my son in laws friend just had his happen getting off ramp exit, 80000 miles, I’ve read where ... Read more

Incident date: Nov 14, 2024

rearview camera displays a blank or distorted image. There was a recall, but my VIN wasn’t included. The camera went blank while I was backing into my driveway and I ended up hitting my boat trailer, which caused damage to my bumper. The screen display currently randomly goes from blank, distorted... Read more

Incident date: Jun 10, 2025

While merging onto the highway an error message showed up on the dash stating "Steering Assist May be Reduced" upon immediately after the steering froze and could only be moved slightly using significant force. Approx. 75lbs. I am athletic and work out and had trouble moving the car to the side. If ... Read more

Incident date: Nov 8, 2024

FRAME RUST THROUGH

Incident date: May 15, 2024

My first two years of ownership of the Juicebox 40 were pretty uneventful. However, over the last few months my Juicebox 40 became very unpredictable. Sometimes it would charge outside of the Time of Use (TOU) settings I had defined in the Enel X way app. Sometimes it wouldn't charge during the t... Read more

Incident date: Sep 12, 2024

The contact owns a 2013 Chevrolet Camaro. The contact stated that while driving 30 MPH, the clutch pedal was depressed and traveled to the floorboard. Additionally, the gear shifter had seized. The vehicle was towed to an independent mechanic, and it was diagnosed that the brake line was damaged and... Read more

Incident date: Sep 9, 2024

I have a 2.4 ltr Chevy equinox and the engine went out at 140000miles, no warning symbol. Left me stranded in the middle of nowhere, two days after being stuck in a rain storm, when I found out my wipers died.

Incident date: Jun 14, 2024

When driving on the highway at around 76 mph, the vehicle suddenly presents power loss and won't accelerate nor rev even if I step into the pedal all the way (No light in the dashboard). Going in the high speed lane, I had to stop in the shoulder lane and turn off the vehicle. After turning it on ag... Read more

Incident date: Nov 3, 2023

Excessive oil consumption Engine light stays on. Noise in Engine GDI 2.4

Incident date: Nov 3, 2023

The contact owns a 2014 Ford Focus. The contact stated while driving at approximately 5 MPH, the vehicle lunged into gear and shuddered before moving forward. The contact stated that the failure occurred whenever the accelerator pedal was depressed while driving forward. The contact stated no warnin... Read more

Incident date: Oct 4, 2023

This issue has been experienced by 100's of folks as found researching the issue on the internet. NHTSA has logged many of these including 11240893, 11302469, 11397199, 11438476, 11461046, 11488489, 141547651, 11523078, 11522464, 11518015, 11515091. You have a recall notice, 10197651 and Honda SB i... Read more

Incident date: Oct 4, 2023

Incident date: Mar 4, 2023

While driving my vehicle the engine became unable to shift gears or speed up. The check engine light came up and shortly after the EPC light appeared. After coming to a stop, the vehicle died and was unable to turn on. After returning it to the dealer - they informed me it was due to a recall on t... Read more

Incident date: Mar 4, 2023

Vehicle was damaged by a school bus hitting the rear passenger corner. It damaged the rear tail light, brake light, turn signal and backup warning sensors. Parts to repair the vehicle are not available for the past 4 months. I called multiple times and the dealer cannot provide a date when the par... Read more

Incident date: Aug 8, 2022

Update Communication Module SIM Card Software - MBUSA ID: [XXX], NHTSA Recall ID: 22V365. I received the recall letter from MBUSA in July 2022. I took my car to a local dealership on 8 Aug 22 and they told me after approximately two hours they couldn't update/do OTA. They told me I would need to ... Read more

Incident date: Aug 8, 2022

Incident date: Mar 4, 2022

The contact's client owns a 2019 Mercedes Ben GLS450. The contact stated that while the owner was driving at an undetermined speed, the vehicle began to smoke and caught fire. There were no warning indicator lights illuminated. There were no injuries or air bag deployment. A police report was file... Read more

Fire

Incident date: Oct 1, 2022

factory equiped jack lift failed, bearing and ring ejected and vehicle fall on the ground, contacted manufactory, and Mercedes indicated they probably can replace a new jack but no more action they will take, the vehicle has a gross weight about 6400lbs, and with air suspension, the vehicle will nee... Read more

Incident date: Apr 19, 2022

The contact owns a 2019 Mercedes-Benz GLS450 equipped with Pirelli Tires, Tire Line: Scorpion Verde, Tire Size: 275/50/R20, DOT Number: UNFJN542. The contact stated that the driver's side front and rear tires were leaking air from the inner sidewall. The driver's side front and rear tires were repla... Read more

Incident date: Jan 30, 2019

BACKUP SAFETY ALERT SYSTEM DESIGN IS INADEQUATE. EXTERIOR SENSORS ARE INSENSITIVE OR ERRATIC, WARNING BUZZER IS FAINT-TO-INAUDIBLE, ESPECIALLY IF THERE IS OTHER AMBIENT NOISE SUCH AS RADIO PLAYING, AND WARNING BUZZER SOUND LEVEL IS NOT ADJUSTABLE. WARNING LIGHTS THAT ARE COUPLED TO THE AUDIBLE ALER... Read more

MERCEDES-BENZ GLS 450 — All Years Overview

Complete safety history for the MERCEDES-BENZ GLS 450 across all model years (2018–2023).

40 Total Recalls

168 Total Complaints

0 Investigations

13 Reported Crashes

8 Reported Fires

0 Reported Deaths

MERCEDES-BENZ GLS 450 — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2024	0	19	View
2023	5	16	View
2022	10	27	View
2020	20	64	View
2019 (current)	2	22
2018	3	20	View

Other MERCEDES-BENZ Models

Model	Recalls	Complaints
GLA 250	1,219	416	View
GLC 300	1,143	568	View
GLE 350	1,116	311	View
C 300	1,074	360	View
AMG GLS63	963	12	View
AMG C43	944	74	View
CLA 250	923	130	View
AMG GLC43	920	42	View