2015 MERCEDES-BENZ GLK250

6 recalls — 25 complaints — 52 TSBs

COMMUNICATION

Defect Description

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models... Read more

Consequence

An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Remedy

MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-80... Read more

24,226 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014 C250, C300 4Matic, C350, C63 AMG, E350 4Matic Coupe, E350 Cabrio, E350 Coupe, SLS AMG Cabrio, SLS AMG Coupe, 2014-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, GLK 350, GLK250 BlueTec 4Matic, GLK350 RWD, 2015-2017 E400 4Matic ... Read more

Consequence

An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.

Remedy

MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.

288,779 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Defect Description

Consequence

An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.

Remedy

MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.

288,779 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

AIR BAGS:FRONTAL

Defect Description

Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe... Read more

Consequence

If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.

Remedy

MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.

495,290 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

ENGINE AND ENGINE COOLING:ENGINE:DIESEL

Defect Description

Mercedes-Benz USA, LLC (Mercedes) is recalling certain model year 2015 E250 BlueTec vehicles manufactured November 3, 2014, to December 15, 2014, E250 BlueTec 4Matic vehicles manufactured November 4, 2014, December 17, 2014, GLK250 vehicles manufactured November 13, 2014, to January 30, 2015, and 20... Read more

Consequence

Leaking oil may drip onto a hot engine surface, increasing the risk of a fire. Additionally, the leaking oil may be a road hazard for other vehicles, increasing the risk of a crash.

Remedy

Mercedes will notify owners, and dealers will replace the chain tensioner gasket, free of charge. The recall began on June 23, 2015. Owners may contact Mercedes customer service at 1-800-367-6372. Mercedes' number for this recall is 2015050005. Note: This is an expansion of NHTSA recall 14V-762.

814 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

ENGINE AND ENGINE COOLING:ENGINE:DIESEL

Defect Description

Mercedes-Benz USA, LLC (Mercedes) is recalling certain model year 2014-2015 E250 BlueTec, E250 BlueTec 4Matic, GLK250 4Matic BlueTec, and 2015 ML250 4Matic BlueTec vehicles manufactured February 28, 2014, to November 10, 2014. In the affected vehicles, oil may leak from around the chain tensioner g... Read more

Consequence

Leaking oil may drip onto a hot engine surface, increasing the risk of a fire. Additionally, the leaking oil may be a road hazard for other vehicles, increasing the risk of a crash.

Remedy

Mercedes will notify owners, and dealers will replace the chain tensioner gasket, free of charge. The recall began on December 19, 2014. Owners may contact Mercedes customer service at 1-800-367-6372. Mercedes' number for this recall is 2014120002.

4,871 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

Complaint Statistics

25 total complaints

Top Reported Components

Component	Complaints
AIR BAGS	7
ENGINE	3
ELECTRICAL SYSTEM	3
SERVICE BRAKES	2
POWER TRAIN	2
VEHICLE SPEED CONTROL	2
UNKNOWN OR OTHER	2
FUEL/PROPULSION SYSTEM	2
STEERING	2

Incident date: Dec 2, 2025

The steering adjustment moves in and out but will not move up or down. You can hear a clicking noise like it’s trying to move but nothing happens to the steering column.

Incident date: Oct 1, 2024

The DEF exhaust system has failed. It was replaced before under a recall. The warranty was previously extended on the system but I am outside of the mileage window but inside of the time window. I have $6000 in repairs so far and am trying to get assistance. I have been dealing with issues since Oct... Read more

Incident date: Jun 1, 2021

2020050005-Modificationto emission control system cause:F Was informed of the Mercedes-Benz Recall for 2015 250 GLK BlueTec which I took to Dothan, AL Mercedes-Benz Dealership to have done for my safety. The car was not repaired correctly. It started to smoke a gray smoke coming up from under the ca... Read more

Incident date: Aug 24, 2021

The driver's side seat failed. Due to a seat electrical harness failure the seat became stuck and neither the seat seatback or headrest could be moved. I could comfortably still reach steering wheel and pedals but my wife could not safely do so. The car has approximately 36k miles on it. I paid to r... Read more

Incident date: Nov 2, 2020

When driving, the steering wheel locks and I can no longer steer the vehicle, it locks in a way that I cannot move the steering wheel at all, which may cause me to crash if I am at a dead end road and need to turn. I have been trying to contact the manufacturer for resolution but have not received a... Read more

Incident date: Nov 2, 2020

Incident date: Oct 1, 2018

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. MERCEDES-BENZ OF CLEAR LAKE (500 GULF FWY S, LEAGUE CITY, TX 77573) , WAS CONTACTED BY PHONE AND IT WAS CONFIR... Read more

Incident date: Jan 8, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL RE... Read more

Incident date: Feb 15, 2020

SAFETY FEATURES BECOME LIMITED OR INOPERABLE DURING OPERATION OF VEHICLE. TAKEN TO DEALERSHIP, CONTROL MODULE REPLACED. DOES NOT FIX ISSUE. ALL PRE-SAFE FUNCTIONS BECOME INOPERARABLE UNDER THIS FAILURE. MULTIPLE ONLINE FORUMS REPORT SAME ISSUE. MERCEDES SEEMS AWARE OF PROBLEM, BUT NOT ACKNOWLEDING T... Read more

Incident date: Feb 15, 2020

Incident date: Feb 8, 2020

CAR WILL PUT ITSELF IN PARK WHILE IN TRAFFIC AT SLOW SPEEDS.I WAS ON THE HIGHWAY COMING UP ON A STOPLIGHT THAT WAS RED BEFORE I COULD STOP THE CAR PUT ITSELF IN PARK AT THE SAME TIME THE LIGHT WAS TURNING GREEN WHICH ALMOST CAUSED ME TO BE HIT FROM BEHIND

Incident date: Feb 8, 2020

Incident date: Nov 21, 2019

ACCELERATION FROM A STOP - WHEN YOU PRESS GAS PEDAL CAR DOES NOT ACCELERATE. HAVE TO PUMP PEDAL 2-3 TIMES FOR CAR TO ACCELERATE. HAVE ONLY NOTICED AROUND TOWN WITH FREQUENT STOPS.

Incident date: Sep 15, 2019

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK250. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT TOOK THE VEHICLE TO MERCEDES-BENZ OF LYNNWOOD (17800 HIGHWAY 99, LYNNWOOD, WA 98037, 425-673-0505) WHERE HE WAS ASSURED THAT THIS WAS NOT A MAJOR SAFETY... Read more

Incident date: Jan 18, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK250BT. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT CALLED MERCEDES-BENZ OF LEHIGH VALLEY AT 610-756-9831 (LOCATED AT 3401 LEHIGH ST, ALLENTOWN, PA 18103) AND WAS INFORMED THAT THE ... Read more

Incident date: Feb 28, 2019

DIESEL EMISSIONS FALSE POSITIVE OR SUSPECT SOFTWARE

Incident date: Feb 1, 2019

TAKATA AIRBAG RECALL. MERCEDES IS NOT SCHEDULED TO REPLACE TAKATA RECALLED AIRBAGS IN UTAH UNTIL MAY OF 2020. THIS IS OVER ONE YEAR AWAY. WE HAVE A SUBARU THAT IS HAVING AIRBAGS REPLACED IMMEDIATELY. WHAT IS THE DISCONNECT WITH MERCEDES GETTING AVAILABLE PARTS AND WHY ARE THEY MAKING THEIR VEHIC... Read more

Incident date: Jan 18, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: TBD, MANUFACTURER RECALL NUMBER: 2019010001 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT... Read more

Incident date: Feb 19, 2019

TAKATA RECALL FILING A COMPLAINT TO STATE THAT THE PROJECTED REPAIR DATE FOR MY VEHICLE IS IN AN UNREASONABLE AMOUNT OF TIME. I WAS GIVEN THE DATE OF MAY 2020 FOR A FIX TO OUR VEHICLES ISSUE. THIS MAKES DRIVING THE VEHICLE CHALLENGING AS I HAVE A FAMILY AND YOUNG CHILDREN.

Incident date: Mar 16, 2018

WHILE DRIVING ON AN INTERSTATE HIGHWAY DURING RUSH HOUR MY MERCEDES GLK SUDDENLY SLOWED DOWN TO ABOUT 30MPH. THE CAR WAS UNRESPONSIVE AND WOULD NOT ACCELERATE. A .MESSAGE THAT SAID 'INOPERATIVE SEE OWNERS MANUAL' APPEARED. WE TURNED OFF THE CAR AND IT STARTED UP WITHOUT PROBLEM. WE WERE VERY FORTUNA... Read more

Incident date: Mar 16, 2018

Incident date: Jun 2, 2015

TL* THE CONTACT OWNS A 2015 MERCEDES BENZ GLK250. WHILE DRIVING AT AN UNKNOWN SPEED, THE ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES. THE TECHNICIAN WAS UNABLE TO DUPLICATE OR DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AW... Read more

Incident date: Aug 28, 2015

TL* THE CONTACT OWNS A 2015 MERCEDES BENZ GLK250. WHILE ATTEMPTING TO PARK, THE BRAKE PEDAL WAS DEPRESSED AND THE BRAKES FAILED TO RESPOND. THE CONTACT ALSO STATED THAT THE VEHICLE INDEPENDENTLY SHIFTED FROM DRIVE INTO NEUTRAL. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE ... Read more

Incident date: Aug 28, 2015

Technical Service Bulletins — 2015 MERCEDES-BENZ GLK250

52 manufacturer communications from 33 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
060000 ENGINE AND ENGINE COOLING	7
118000 ELECTRICAL SYSTEM:SOFTWARE	5
350000 EQUIPMENT	4
160000 STRUCTURE	3
060000 ENGINE (PWS)	3
130000 VISIBILITY	3
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL	2
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)	2

162000 STRUCTURE:BODY

As previously reported, to enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a Settlement regarding claims relating to alleg

160000 STRUCTURE

220000 SEATS

Crease formation on genuine leather seat covers in vehicles with low mileage ??A?A? Objects left on the seats for extended periods of time (pressure marks). ??A?A? Objects wedged between the seat backrest and seat cushion (e.g. seat bel

060000 ENGINE AND ENGINE COOLING

Check engine light illuminated Fault code stored in N3/10 control unit- P052E71 a?? Positive Crankcase Ventilation Regulator Valve Performance: The valve for crankcase ventilation has a malfunction The partial-load ventilation valve (a

063110 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle reg

160000 STRUCTURE

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

060000 ENGINE AND ENGINE COOLING

Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (a??MYa??) 2012-2016 E-Class, GL-Class, GLE-Class, GLK-Class, and ML-Class (166, 204, 212 platforms) vehicles, the coding of th

080000 FUEL SYSTEM, DIESEL

110000 ELECTRICAL SYSTEM

160000 STRUCTURE

060000 ENGINE AND ENGINE COOLING

Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (a??MYa??) 2012-2016 GLK-Class, E-Class, ML-Class, GLE-Class, and GL-Class (204, 212 and166 platforms) vehicles, an incorrect

060000 ENGINE AND ENGINE COOLING

Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (a??MYa??) vehicles listed below, the particulate matter (a??PMa??) sensor could potentially fail and consequently activat

080000 FUEL SYSTEM, DIESEL

060000 ENGINE AND ENGINE COOLING

"MY15+ M278 and M157 Equipped Vehicles with Fault Code ""P023400 a?? Boost Pressure is Too High"" "

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

After starting the engine, the instrument cluster shows the "EBD not available, diagnosis/test stand" message in yellow.

060000 ENGINE AND ENGINE COOLING

After starting the engine, the instrument cluster shows the "EBD not available, diagnosis/test stand" message in yellow.

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2013-2017 B-Class, C-Class, CLA-Class, CLS-Class, E-Class, G-Class, GL-Class, GLA-Class, GLC-Class, GLE-Class, GLK-Class, GLS-Cla

118000 ELECTRICAL SYSTEM:SOFTWARE

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

Mercedes-Benz USA, LLC (?MBUSA?) has entered into an agreement with the United States Department of Justice (DOJ), the Environmental Protection Agency (EPA), the California Air Resources Board (CARB), and the California Attorney General?s O

350000 EQUIPMENT

061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL

063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

350000 EQUIPMENT

To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to alleged mold and mildew type

264100 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA

Reversing camera nonfunctional on vehicles with code 805 YoM 14/1 (MY15)

275100 LANE DEPARTURE: SENSING SYSTEM: CAMERA

Reversing camera nonfunctional on vehicles with code 805 YoM 14/1 (MY15)

280000 BACK OVER PREVENTION

Reversing camera nonfunctional on vehicles with code 805 YoM 14/1 (MY15)

121000 EXTERIOR LIGHTING:HEADLIGHTS

Headlamps fogged.

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Traffic information service and posibly the voice control, nonfunctional after navigation software update.

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

XENTRY (DAIMLER): AFTER KEY CYCLE, VEHICLE IN LIMP HOME MODE, RETURNS TO NORMAL OPERATION DUE TO BEING STUCK ON CLUTCH PACK OR THE SHIFT VALVE FAULT. MODEL ALL. NO YEARS LISTED. *PE

061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL

XENTRY (MERCEDES): STORED IN ENGINE CONTROL UNIT (ECU) IS FAULT TO EXHAUST BACK PRESSURE SENSOR CAUSING ENGINE TO BE IN LIMP HOME MODE AND DIAGNOSIS WARNING LAMP ACTIVATED. MODEL 176, 246, 204, 212, 166, 207, 218, 221, 251. NO YEARS LIS

060000 ENGINE (PWS)

XENTRY (DAIMLER): STORED IN ENGINE CONTROL UNIT ARE FAULTS RELATING TO THROTTLE VALVE ACTUATOR AND/OR OXYGEN SENSOR DUE TO OCCASIONAL TRANSITION RESISTANCE AT CONTACTS, CAUSING ENGINE DIAGNOSIS WARNING LAMP TO BE INACTIVE. MODEL ALL.

060000 ENGINE (PWS)

Engine diagnosis warning lamp lights up in instrument cluster, fault code U145400: "Implausible data were received from the ethanol sensor"

350000 EQUIPMENT

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

118000 ELECTRICAL SYSTEM:SOFTWARE

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

XENTRY (MERCEDES): AFTER ENGINE HAS STARTED, SEVERAL ISSUES OCCURS, AN ACOUSTIC WARNING SOUNDS IS HEARD, THE INSTRUMENT CLUSTER DISPLAYS WARNING MESSAGE POWER STEERING MALFUNCTION, SERVICE REQUIRED. STEERING SYSTEM IS SLUGGISH. MODEL 117

010000 STEERING

130000 VISIBILITY

Passenger side wiper arm strikes vent grille of water collector

060000 ENGINE AND ENGINE COOLING

Engine diagnosis warning lamp lights up. The fault code (FC) P0101FA or P0101Fb or P0101FC is logged in the engine control unit.

350000 EQUIPMENT

Message in instrument cluster "DISTRONIC PLUSCurrently Unavailable - See Owner's Manual"

353000 EQUIPMENT:ELECTRICAL

"SOS mbrace service not activated".

110000 ELECTRICAL SYSTEM

The COMAND unit does not start or the display remains dark.

118000 ELECTRICAL SYSTEM:SOFTWARE

"Metadata loss- Please reimport all media data".

118000 ELECTRICAL SYSTEM:SOFTWARE

Mobile phone cotacts are not transferred completely.

118000 ELECTRICAL SYSTEM:SOFTWARE

Window lifter and outside mirror on passenger side malfunction after replacement of door control unit.

354000 EQUIPMENT:MECHANICAL

Window lifter and outside mirror on passenger side malfunction after replacement of door control unit.

180000 VEHICLE SPEED CONTROL

Window lifter and outside mirror on passenger side malfunction after replacement of door control unit.

130000 VISIBILITY

Window lifter and outside mirror on passenger side malfunction after replacement of door control unit.

100000 POWER TRAIN

Shift quality complaints and/or automatic transmission in limp-home mode in combination with one or more of the following fault codes: P060600, P072200, P072300, P072364, P072900, P073000, P073100, P073200, P073300, P073400, P073500, P076F0

130000 VISIBILITY

Outside mirror fogged.

MERCEDES-BENZ GLK250 — All Years Overview

Complete safety history for the MERCEDES-BENZ GLK250 across all model years (2013–2015).

20 Total Recalls

58 Total Complaints

0 Investigations

1 Reported Crashes

0 Reported Fires

0 Reported Deaths

MERCEDES-BENZ GLK250 — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2015 (current)	6	25
2014	6	27	View
2013	8	6	View

Other MERCEDES-BENZ Models

Model	Recalls	Complaints
GLA 250	1,219	416	View
GLC 300	1,143	568	View
GLE 350	1,116	311	View
C 300	1,074	360	View
AMG GLS63	963	12	View
AMG C43	944	74	View
CLA 250	923	130	View
AMG GLC43	920	42	View