2016 MERCEDES-BENZ GLE550E

18 recalls — 2 complaints — 80 TSBs

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP:CONTROL/DRIVE MODULE

Defect Description

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML550, 2012-2015 ML350, AMG ML63, 2015 ML250, ML400, 2016 GLE450, GLE300, 2016-2018 GLE350, GLE550, 2016-2019 GLE400, 2017-2019 AMG GLE43, and 2016-2020 AMG GLE63 vehicles. Water might accumulate in the spare tire wheel well and damage ... Read more

Consequence

An engine stall while driving increases the risk of a crash.

Remedy

Dealers will install a water drain plug, inspect for water intrusion, and replace the fuel pump control unit as necessary, free of charge. Owner notification letters were mailed February 15, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers for this recall are 202... Read more

348,183 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP:CONTROL/DRIVE MODULE

Defect Description

Consequence

An engine stall while driving increases the risk of a crash.

Remedy

348,183 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP:CONTROL/DRIVE MODULE

Defect Description

Consequence

An engine stall while driving increases the risk of a crash.

Remedy

348,183 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP:CONTROL/DRIVE MODULE

Defect Description

Consequence

An engine stall while driving increases the risk of a crash.

Remedy

348,183 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP:CONTROL/DRIVE MODULE

Defect Description

Consequence

An engine stall while driving increases the risk of a crash.

Remedy

348,183 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP:CONTROL/DRIVE MODULE

Defect Description

Consequence

An engine stall while driving increases the risk of a crash.

Remedy

348,183 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP:CONTROL/DRIVE MODULE

Defect Description

Consequence

An engine stall while driving increases the risk of a crash.

Remedy

348,183 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP:CONTROL/DRIVE MODULE

Defect Description

Consequence

An engine stall while driving increases the risk of a crash.

Remedy

348,183 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP:CONTROL/DRIVE MODULE

Defect Description

Consequence

An engine stall while driving increases the risk of a crash.

Remedy

348,183 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP:CONTROL/DRIVE MODULE

Defect Description

Consequence

An engine stall while driving increases the risk of a crash.

Remedy

348,183 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP:CONTROL/DRIVE MODULE

Defect Description

Consequence

An engine stall while driving increases the risk of a crash.

Remedy

348,183 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP:CONTROL/DRIVE MODULE

Defect Description

Consequence

An engine stall while driving increases the risk of a crash.

Remedy

348,183 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

COMMUNICATION

Defect Description

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models... Read more

Consequence

An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Remedy

MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-80... Read more

24,226 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

TIRES:MARKINGS

Defect Description

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016-2017 Mercedes GLE 550e 4MATIC vehicles. The tire pressure label on the B-pillar lists incorrect seating capacity and front and rear tire dimension information. As such, these vehicles fail to comply with the requirements of Federal Motor Ve... Read more

Consequence

Applying incorrectly sized tires to the vehicle will affect the speedometer reading, which can increase the risk of a crash.

Remedy

MBUSA will notify owners, and dealers will inspect the tire pressure label, replacing it, as necessary, free of charge. The recall is expected to begin in January 2018. Owners may contact MBUSA customer service at 1-877-496-3691.

64 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

EQUIPMENT:OTHER:LABELS

Defect Description

Consequence

Applying incorrectly sized tires to the vehicle will affect the speedometer reading, which can increase the risk of a crash.

Remedy

64 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

STEERING:ELECTRIC POWER ASSIST SYSTEM

Defect Description

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016 GLE300d 4Matic, E400 4Matic Coupe, GL63 AMG, GLE350, GLE350 4Matic, GLE350d 4Matic, GLE400 4Matic, GLE43 AMG Coupe 4Matic, GLE550e 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic and GLE63S AMG Coupe 4Matic vehicles, 2017 E300 4Matic and GLS63 AM... Read more

Consequence

If water enters the power steering control unit, the power steering assist may be deactivated, increasing the risk of a crash.

Remedy

MBUSA will notify owners, and dealers will replace the connector and inspect the electric power steering rack, replacing the rack as necessary. These repairs will be performed free of charge. Remedy parts are currently unavailable. Interim notices informing owners of the safety risk are expected ... Read more

58,323 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016-2017 GL350 4Matic Bluetec, GL550 4Matic, GLE350 4Matic, GLE43 AMG Coupe, GLE450 4Matic, 2016 GLE300d 4Matic, GLE350, GLE350d 4Matic, GLE400 4Matic, GLE550e 4Matic, GLE63 AMG, GLE63 AMG 4Matic, GLE63S AMG 4Matic Coupe, and 2017 GLS63... Read more

Consequence

If the front passenger air bag does not deploy as necessary in the event of a crash, the front passenger has an increased risk of injury.

Remedy

MBUSA will notify owners, and dealers will update the OCS software, free of charge. Owners may contact MBUSA customer service at 1-800-367-6372.

47,799 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

AIR BAGS:FRONTAL

Defect Description

Consequence

If the front passenger air bag does not deploy as necessary in the event of a crash, the front passenger has an increased risk of injury.

Remedy

MBUSA will notify owners, and dealers will update the OCS software, free of charge. Owners may contact MBUSA customer service at 1-800-367-6372.

47,799 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

Complaint Statistics

2 total complaints

Top Reported Components

Component	Complaints
STRUCTURE:BODY	1
ELECTRICAL SYSTEM	1

Incident date: Jan 1, 2017

THIS GLE 550$ 2016 LESS THAN 18 MONTHS WITH 5800 MILES. ELECTRICAL CHARGE OUTLET DOOR IS POSING SAFETY PROBLEMS. IT IS LOCATED HORIZONTALLY IN THE REAR BUMPER. THE SOLENOID VALVE EITHER UNLOCKS ITSELF DURING DRIVE, OR CANNOT BE CLOSED. DURING RUNNING THE DOOR OF THE OUTLET IS OPEN. THE CARS BEHIND M... Read more

Incident date: Jan 1, 2017

Technical Service Bulletins — 2016 MERCEDES-BENZ GLE550E

80 manufacturer communications from 61 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
110000 ELECTRICAL SYSTEM	12
350000 EQUIPMENT	11
060000 ENGINE AND ENGINE COOLING	6
020000 SUSPENSION	6
100000 POWER TRAIN	5
130000 VISIBILITY	4
010000 STEERING	3
160000 STRUCTURE	3

130000 VISIBILITY

In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA, LLC ("MBUSA") is extending the warranty coverage on the HV Refrigerant Compressor & Co

220000 SEATS

Crease formation on genuine leather seat covers in vehicles with low mileage ??A?A? Objects left on the seats for extended periods of time (pressure marks). ??A?A? Objects wedged between the seat backrest and seat cushion (e.g. seat bel

110000 ELECTRICAL SYSTEM

The Mercedes me connect services cannot be activated. The remote status data does not update. Error in N112/9 - control unit for telematics services (HERMES). In the HERMES control unit log, under the "URL" tab, the value DEFAULT is st

350000 EQUIPMENT

060000 ENGINE AND ENGINE COOLING

Why the warranty extension? On certain Model Year 2011-2016 CL/CLS/S/E/ML/SL/G/GL/GLE-Class vehicles with V8 engines, the exhaust valve assembly might not work properly and result in an engine misfire and potential illumination of the ch

060000 ENGINE AND ENGINE COOLING

"MY15+ M278 and M157 Equipped Vehicles with Fault Code ""P023400 a?? Boost Pressure is Too High"" "

980000 UNKNOWN OR OTHER

Model series 167 noise on B/C/D pillars.

162900 STRUCTURE:BODY:ROOF AND PILLARS

Model series 167 noise on B/C/D pillars.

280000 BACK OVER PREVENTION

Model series 167 noise on B/C/D pillars.

980000 UNKNOWN OR OTHER

IMPORTANT NEW EMISSION SERVICE CAMPAIGN INFORMATION.

252100 ELECTRONIC STABILITY CONTROL:CONTROL MODULE:SOFTWARE

IMPORTANT NEW EMISSION SERVICE CAMPAIGN INFORMATION.

070000 FUEL SYSTEM, GASOLINE

Fuel filler flap opens slowly/switch flashes/tank is bleeding instrument cluster warning

071000 FUEL SYSTEM, GASOLINE:STORAGE

Fuel filler flap opens slowly/switch flashes/tank is bleeding instrument cluster warning

100000 POWER TRAIN

Launch NCU 2021070020- Perform SCN coding in powertrain control unit

330000 INTERIOR LIGHTING

Touch pad: Search lighting does not dim or does not turn on.

110000 ELECTRICAL SYSTEM

For plug in hybrid and electric variants: Complaints about the electric range

118000 ELECTRICAL SYSTEM:SOFTWARE

Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2013-2017 B-Class, C-Class, CLA-Class, CLS-Class, E-Class, G-Class, GL-Class, GLA-Class, GLC-Class, GLE-Class, GLK-Class, GLS-Cla

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

061122 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER:HOSES/PLUMBING

Replace charge air hose between charge air cooler and turbocharger

350000 EQUIPMENT

Replace charge air hose between charge air cooler and turbocharger

350000 EQUIPMENT

Mercedes-Benz USA, LLC (?MBUSA?) has entered into an agreement with the United States Department of Justice (DOJ), the Environmental Protection Agency (EPA), the California Air Resources Board (CARB), and the California Attorney General?s O

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL

110000 ELECTRICAL SYSTEM

Implausible "service due" instrument cluster message, head unit pop-up, or Mmc message

350000 EQUIPMENT

To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to alleged mold and mildew type

190000 TIRES

Information Label on Tire Sealant

355100 EQUIPMENT:OTHER:LABELS

Information Label on Tire Sealant

100001 HYBRID PROPULSION SYSTEM

Electric range is reduced after brief period

118000 ELECTRICAL SYSTEM:SOFTWARE

Update restraint system control unit software

100000 POWER TRAIN

Shift Quality 3-2 and/or 2-3 shift

221700 SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

Noises from seat climate control/ seat ventilation

220000 SEATS

Noises from seat climate control/ seat ventilation

110000 ELECTRICAL SYSTEM

Broken sliding sunroof operating switch in the overhead control panel

134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY

Broken sliding sunroof operating switch in the overhead control panel

350000 EQUIPMENT

Audio 20: Symbols in the status line in the central display can overlap

353000 EQUIPMENT:ELECTRICAL

Audio 20: Symbols in the status line in the central display can overlap

130000 VISIBILITY

Cracking noises at doors in area of window frame

160000 STRUCTURE

Cracking noises at doors in area of window frame

350000 EQUIPMENT

Cracking noises at doors in area of window frame

010000 STEERING

Height adjustment of electric steering column adjustment sticks at top end stop

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Instrument cluster: HOLD indicator continues to be lit for a few seconds although the vehicle is moving

010000 STEERING

Correct Torque of Front Left and Right Torsion (Stabilizer) Bar Linkage Nut

100000 POWER TRAIN

Model series 166 NAG2 (VGS4, DAS3) OM642, initial engagement jerk in R

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Traffic information service and posibly the voice control, nonfunctional after navigation software update.

110000 ELECTRICAL SYSTEM

Engine fan runs continuously, a/c inoperable or, engine light illuminates sporadically.

110000 ELECTRICAL SYSTEM

Engine fan runs continuously, a/c inoperable or, engine light illuminates sporadically.

220000 SEATS

The electric seat adjustment and/or the seat heater/seat ventilation or rear monitor is nonfunctional

160000 STRUCTURE

Belt holder/ retaining tab on side paneling in trunk is broken

020000 SUSPENSION

ACTIVE CURVE SYSTEM malfunction in instrument cluster in combination with the following fault codes in the ACS control unit: P100000: The oil pressure at the front axle is too low. (Veh. up to approx. 7/2012) P100200: The oil pressure at

060000 ENGINE AND ENGINE COOLING

Engine rattling noise after engine start for several seconds

110000 ELECTRICAL SYSTEM

Minor leaks at the oil duct of the left or right cylinder head of engines 157, 276 and 278. 1. Left cylinder head: Oil passage plug hole on left beside mechanical vacuum pump. 2. Right cylinder head: Oil passage plug hole below high-press

070000 FUEL SYSTEM, GASOLINE

020000 SUSPENSION

Rumbling noises from the area of the front axle.

100000 POWER TRAIN

Brake linings on rear axle exhibit differential wear

350000 EQUIPMENT

A production fault means that the telematics DVD A 166 827 14 00 cannot be used. Because of this the previous telematics DVDs A 204 827 03 65 and A 204 827 10 65 must continue to be used for control unit programming. If required, these are

160000 STRUCTURE

Cracking noises or squeaking noises at the doors in the area of the window frame while driving, especially when driving on rough roads.

130000 VISIBILITY

Cracking noises or squeaking noises at the doors in the area of the window frame while driving, especially when driving on rough roads.

350000 EQUIPMENT

Apple products (iPhone or iPod) are not charged via the serial USB interface of the COMAND Online control unit (A40/3) in the stowage compartment of the center console.

350000 EQUIPMENT

Sound system: Intermittent loss of sound after engine start

110000 ELECTRICAL SYSTEM

Engine diagnosis warning lamp active. Fault code 20BE1B and/or 20BD1B (The heating element of the AdBlue tank has a malfunction) is logged in the Blue-Tec control unit.

356000 EQUIPMENT ADAPTIVE/MOBILITY

The complete headliner can no longer be replaced for loose headliner magnets. As described in AR68.30-P-4300GQ, 2-component adhesive A 005 989 09 71 is to be used for gluing on the headliner magnets. Any missing magnets can be reordered as

350000 EQUIPMENT

020000 SUSPENSION

Cracking, clunking noise when braking the vehicle to a stop or when moving off, when the suspension compresses and rebounds at the front axle. Sometimes a single jolt can also be felt at the steering wheel.

110000 ELECTRICAL SYSTEM

The rear seat heating cannot be activated when the customer has set the ambiance illumination to "Neutral" and "Stage 1" or "Stage 2" in the instrument cluster.

110000 ELECTRICAL SYSTEM

Engine diagnosis warning lamp active. Fault code 20BE1B and/or 20BD1B (The heating element of the AdBlue tank has a malfunction) is logged in the Blue-Tec control unit.

162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE

The liftgate can no longer be opened when the ambiance illumination is set to stage 1 or 2.

060000 ENGINE AND ENGINE COOLING

Oil spray or fouling on the ACTIVE CURVE SYSTEM is not related to leakage of the hydraulic pump.

110000 ELECTRICAL SYSTEM

The key is not recognized in the electronic ignition switch, the vehicle cannot be started and/or the automatic transmission may perform an "Automatic P function" at speeds below 6 km/h.

060000 ENGINE AND ENGINE COOLING

Engine diagnosis warning lamp lights up - Fault code entry (FC) 14A600 or 14A700

020000 SUSPENSION

Thumping noises from front axle when driving over bumps on road.

353000 EQUIPMENT:ELECTRICAL

"SOS mbrace service not activated".

110000 ELECTRICAL SYSTEM

Engine diagnosis warning lamp lights up. Fault code 20B91B, 20B913 (The output for the heating element of the AdBlue pressure line has an electrical fault or an open circuit) is stored in the SCR control unit.

100000 POWER TRAIN

FC 2783 (Friction power of torque converter lockup clutch is too high) or FC 0741 (Actuation of torque converter lockup clutch not possible) stored in transmission control unit. One possible additional customer complaint could be "poor acce

130000 VISIBILITY

Since 12/2012 (model 166) and since 06/2013 (model 242) the glass breakage loops are no longer in the side windows and rear window. Suitable interior protection ensures that the interior monitoring function continues to operate correctly.

020000 SUSPENSION

Thumping noises at the front axle when driving over road bumps

010000 STEERING

Single, throttle lift-off, clunking noise from the side shaft when starting off (audible at the wheel). The clunk is heard once when changing from forward to reverse (and vice versa).

020000 SUSPENSION

1. In vehicles up to VIN 166 ### #A 097760 without code 803, the following fault code is logged in the quick test: P1C9B00. The control unit 'Roll control' has a malfunction. 2. In vehicles up to VIN 166 ### #A 097760 with code 803 or vehi

060000 ENGINE AND ENGINE COOLING

Engine diagnosis warning lamp activated. Fault code P045600 "Very fine leak" or P044200 "Fine leak" stored in engine control unit.

350000 EQUIPMENT

A flapping/rattling noise can be heard from the area of the center console towards the rear.

MERCEDES-BENZ GLE550E — All Years Overview

Complete safety history for the MERCEDES-BENZ GLE550E across all model years (2016–2017).

120 Total Recalls

6 Total Complaints

0 Investigations

3 Reported Crashes

0 Reported Fires

0 Reported Deaths

MERCEDES-BENZ GLE550E — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2017	102	4	View
2016 (current)	18	2

Other MERCEDES-BENZ Models

Model	Recalls	Complaints
GLA 250	1,219	416	View
GLC 300	1,143	568	View
GLE 350	1,116	311	View
C 300	1,074	360	View
AMG GLS63	963	12	View
AMG C43	944	74	View
CLA 250	923	130	View
AMG GLC43	920	42	View