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2018 MERCEDES-BENZ GLC 350

1 recalls — 2 complaints

21V058000 Feb 5, 2021
ELECTRICAL SYSTEM:SOFTWARE
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle mod... Read more
Consequence
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Remedy
MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
1,292,258 vehicles affected
Manufacturer: Mercedes-Benz USA, LLC

Complaint Statistics

2 total complaints

Top Reported Components

ComponentComplaints
ELECTRICAL SYSTEM1
UNKNOWN OR OTHER1
UNKNOWN OR OTHER Mar 31, 2024
Incident date: Mar 26, 2024
The center console cup holder collapsed. It was a driving distraction and could have resulted in injury. We now have a have an open hole in the center of our car.
ELECTRICAL SYSTEM Dec 28, 2023
Incident date: Nov 16, 2022
Transmission dipstick threw out of the truck while moving and causes transmission fluid to spray out and now the truck will not move. It’s throwing 2 codes for the 3rd and 5th gears malfunctioning. There is a recall on the transmission we were not notified about until we called the dealership to e... Read more

MERCEDES-BENZ GLC 350 — All Years Overview

Complete safety history for the MERCEDES-BENZ GLC 350 across all model years (2018–2020).

6 Total Recalls
16 Total Complaints
0 Investigations
3 Reported Crashes
3 Reported Fires
0 Reported Deaths

MERCEDES-BENZ GLC 350 — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2020 2 3 View
2019 3 11 View
2018 (current) 1 2

Other MERCEDES-BENZ Models

Model Recalls Complaints
GLA 250 1,219 416 View
GLC 300 1,143 568 View
GLE 350 1,116 311 View
C 300 1,074 360 View
AMG GLS63 963 12 View
AMG C43 944 74 View
CLA 250 923 130 View
AMG GLC43 920 42 View