2023 MERCEDES-BENZ EQS SUV 450 4MATIC
2 recalls, 2 complaints
25V366000 Jun 5, 2025
BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 S-Class, EQE SUV, EQE, EQS SUV and EQS vehicles. Please see the recall report for a complete list of models. Software in the Acoustic Vehicle Alerting System (AVAS) may cause an incorrect external pedestrian warning sound while reversing.... Read more
Consequence
A vehicle that makes an incorrect sound may fail to alert pedestrians of a reversing vehicle, increasing the risk of crash.
Remedy
Dealers will update the AVAS software, free of charge. Owner notification letters were mailed August 1, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025070005.
24V372000 May 28, 2024
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 EQE 350 4MATIC, EQE 350+, EQE 500 4MATIC, EQS 450 4MATIC, EQS 450+, EQS 580 4MATIC, AMG EQE 53 4MATIC, AMG EQS 53 4MATIC, 2023-2025 EQE SUV 350 4MATIC, EQE SUV 350+, EQE SUV 500 4MATIC, EQS SUV 450 4MATIC, EQS SUV 450+, EQS SUV 580 4MATIC, 202... Read more
Consequence
A sudden loss of drive power increases the risk of a crash.
Remedy
Dealers will update the battery management system software, free of charge. Owner notification letters were mailed July 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024060002.
Complaint Statistics
2 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| ELECTRICAL SYSTEM | 1 |
| ENGINE | 1 |
ENGINE
Oct 31, 2025
Incident date: Oct 28, 2025
The Auto Idle Stop feature on my 2019 Honda Pilot is a critical safety defect. The engine repeatedly fails to restart automatically after the Idle Stop engages at a complete stop, resulting in the vehicle stalling in traffic. This is a major crash risk, not a minor inconvenience. I have experienced... Read more
ELECTRICAL SYSTEM
Mar 21, 2025
Incident date: Mar 2, 2024
The contact owns a 2020 Ford Escape. The contact stated that the engine continued running after turning off the vehicle. The contact stated that upon opening the hood, the engine turned off as needed. The contact stated that the message "Hood ajar - Stop Safely, Close Hood" while the hood was secure... Read more
MERCEDES-BENZ EQS SUV 450 4MATIC - All Years Overview
Complete safety history for the MERCEDES-BENZ EQS SUV 450 4MATIC across all model years (2023, 2025).
6
Total Recalls
4
Total Complaints
0
Investigations
0
Reported Crashes
0
Reported Fires
0
Reported Deaths