2023 MERCEDES-BENZ EQB 300 4MATIC
14 recalls — 41 complaints
26V073000
Feb 6, 2026
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 EQB 250+, 2022-2024 EQB 300 4MATIC, and EQB 350 4MATIC vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Consequence
A vehicle fire while parked or driving can increase the risk of injury.
Remedy
Owners are advised to park outside and away from structures until the recall repair is complete. Also, owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the remedy has been completed. Dealers will replace the high voltage battery, free of charge. Interim let... Read more
26V073000
Feb 6, 2026
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 EQB 250+, 2022-2024 EQB 300 4MATIC, and EQB 350 4MATIC vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Consequence
A vehicle fire while parked or driving can increase the risk of injury.
Remedy
Owners are advised to park outside and away from structures until the recall repair is complete. Also, owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the remedy has been completed. Dealers will replace the high voltage battery, free of charge. Interim let... Read more
26V073000
Feb 6, 2026
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 EQB 250+, 2022-2024 EQB 300 4MATIC, and EQB 350 4MATIC vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Consequence
A vehicle fire while parked or driving can increase the risk of injury.
Remedy
Owners are advised to park outside and away from structures until the recall repair is complete. Also, owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the remedy has been completed. Dealers will replace the high voltage battery, free of charge. Interim let... Read more
26V073000
Feb 6, 2026
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 EQB 250+, 2022-2024 EQB 300 4MATIC, and EQB 350 4MATIC vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Consequence
A vehicle fire while parked or driving can increase the risk of injury.
Remedy
Owners are advised to park outside and away from structures until the recall repair is complete. Also, owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the remedy has been completed. Dealers will replace the high voltage battery, free of charge. Interim let... Read more
26V073000
Feb 6, 2026
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 EQB 250+, 2022-2024 EQB 300 4MATIC, and EQB 350 4MATIC vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Consequence
A vehicle fire while parked or driving can increase the risk of injury.
Remedy
Owners are advised to park outside and away from structures until the recall repair is complete. Also, owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the remedy has been completed. Dealers will replace the high voltage battery, free of charge. Interim let... Read more
25V894000
Dec 19, 2025
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQB 250, 2022-2023 EQB 300 4MATIC, and EQB 350 4MATIC vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Consequence
A vehicle fire while parked or driving can increase the risk of injury.
Remedy
Owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the repair has been completed. Vehicles previously repaired under Recall 25V050 will need to be repaired again. Dealers will update the battery management system software, free of charge. Owner notification ... Read more
25V894000
Dec 19, 2025
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQB 250, 2022-2023 EQB 300 4MATIC, and EQB 350 4MATIC vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Consequence
A vehicle fire while parked or driving can increase the risk of injury.
Remedy
Owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the repair has been completed. Vehicles previously repaired under Recall 25V050 will need to be repaired again. Dealers will update the battery management system software, free of charge. Owner notification ... Read more
25V894000
Dec 19, 2025
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQB 250, 2022-2023 EQB 300 4MATIC, and EQB 350 4MATIC vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Consequence
A vehicle fire while parked or driving can increase the risk of injury.
Remedy
Owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the repair has been completed. Vehicles previously repaired under Recall 25V050 will need to be repaired again. Dealers will update the battery management system software, free of charge. Owner notification ... Read more
25V894000
Dec 19, 2025
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQB 250, 2022-2023 EQB 300 4MATIC, and EQB 350 4MATIC vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Consequence
A vehicle fire while parked or driving can increase the risk of injury.
Remedy
Owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the repair has been completed. Vehicles previously repaired under Recall 25V050 will need to be repaired again. Dealers will update the battery management system software, free of charge. Owner notification ... Read more
25V487000
Jul 25, 2025
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 EQB 350 4MATIC, and EQB 300 4MATIC vehicles. The bus bar in the high voltage battery may be secured with incorrect screws, which can cause the system to have a sudden loss of drive power without warning.
Consequence
A loss of drive power increases the risk of a crash.
Remedy
Owners are advised to park outside until the recall repair is complete. Dealers will inspect and replace the high-voltage battery as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Owner notification le... Read more
25V050000
Feb 7, 2025
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 EQB 250, EQB 300 4MATIC, and EQB 350 4MATIC electric vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Consequence
A vehicle fire while parked or driving can increase the risk of injury.
Remedy
Owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the repair has been completed. Dealers will update the battery management system software, free of charge. Owner notification letters were mailed on May 22, 2025. This is a phased recall. Phase 1 owner let... Read more
25V050000
Feb 7, 2025
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 EQB 250, EQB 300 4MATIC, and EQB 350 4MATIC electric vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Consequence
A vehicle fire while parked or driving can increase the risk of injury.
Remedy
Owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the repair has been completed. Dealers will update the battery management system software, free of charge. Owner notification letters were mailed on May 22, 2025. This is a phased recall. Phase 1 owner let... Read more
25V050000
Feb 7, 2025
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 EQB 250, EQB 300 4MATIC, and EQB 350 4MATIC electric vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Consequence
A vehicle fire while parked or driving can increase the risk of injury.
Remedy
Owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the repair has been completed. Dealers will update the battery management system software, free of charge. Owner notification letters were mailed on May 22, 2025. This is a phased recall. Phase 1 owner let... Read more
25V050000
Feb 7, 2025
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 EQB 250, EQB 300 4MATIC, and EQB 350 4MATIC electric vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Consequence
A vehicle fire while parked or driving can increase the risk of injury.
Remedy
Owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the repair has been completed. Dealers will update the battery management system software, free of charge. Owner notification letters were mailed on May 22, 2025. This is a phased recall. Phase 1 owner let... Read more
Complaint Statistics
41 total complaints
1 crashes
Top Reported Components
| Component | Complaints |
|---|---|
| ELECTRICAL SYSTEM | 17 |
| UNKNOWN OR OTHER | 5 |
| FUEL/PROPULSION SYSTEM | 4 |
| SERVICE BRAKES | 2 |
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 2 |
| ENGINE | 2 |
| POWER TRAIN | 2 |
| LANE DEPARTURE: ASSIST | 1 |
| AIR BAGS | 1 |
| SEAT BELTS | 1 |
ELECTRICAL SYSTEM
Mar 30, 2026
Incident date: Feb 9, 2026
The contact owns a 2023 Mercedes-Benz EQB 300 4Matic. The contact received notification of NHTSA Campaign Number: 26V073000 (Electrical System). The local dealer was contacted regarding the fire risk, and the contact was informed that parts would be available approximately in December 2026. The cont... Read more
ELECTRICAL SYSTEM
Mar 28, 2026
Incident date: Feb 10, 2025
There has been fire hazard due to manufacturer defect (high voltage battery). It has been under recall since Feb 2025, and till date, no battery replacement has been provided despite of fire hazard. The instructions to keep car outside isn't practical to follow for more than year now! It is electri... Read more
ELECTRICAL SYSTEM
Mar 27, 2026
Incident date: Sep 30, 2024
The vehicle experienced multiple electrical and safety-related malfunctions while driving. On several occasions the instrument cluster and vehicle screens suddenly went black while the vehicle was in motion, causing loss of critical driving information such as speed and warnings. In another incide... Read more
POWER TRAIN
Mar 27, 2026
Incident date: Sep 30, 2024
The vehicle experienced multiple electrical and safety-related malfunctions while driving. On several occasions the instrument cluster and vehicle screens suddenly went black while the vehicle was in motion, causing loss of critical driving information such as speed and warnings. In another incide... Read more
ENGINE
Mar 27, 2026
Incident date: Sep 30, 2024
The vehicle experienced multiple electrical and safety-related malfunctions while driving. On several occasions the instrument cluster and vehicle screens suddenly went black while the vehicle was in motion, causing loss of critical driving information such as speed and warnings. In another incide... Read more
ELECTRICAL SYSTEM
Mar 26, 2026
Incident date: Mar 26, 2026
The contact leased a 2023 Mercedes-Benz EQB 300 4Matic. The contact received notification of NHTSA Campaign Number: 26V073000 (Electrical System); however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reason... Read more
ELECTRICAL SYSTEM
Mar 24, 2026
Incident date: Mar 1, 2025
The contact owns a 2023 Mercedes-Benz EQB 300 4MATIC. The contact received notification of NHTSA Campaign Number: 25V487000 (Electrical System); however, the part to do the recall repair was not yet available. Several dealers were made aware of the recall and confirmed that parts were not yet availa... Read more
ELECTRICAL SYSTEM
Mar 24, 2026
Incident date: May 14, 2025
The contact owns a 2023 Mercedes-Benz EQB 300 4Matic. The contact received notification of NHTSA Campaign Number: 26V073000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated that after heavy snowfall covered the wheels, the vehicle failed to fun... Read more
ELECTRICAL SYSTEM
Mar 23, 2026
Incident date: Feb 6, 2026
The contact owns a 2023 Mercedes-Benz EQB 300 4Matic. The contact received notification of NHTSA Campaign Number: 26V073000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the ... Read more
ENGINE
Mar 21, 2026
Incident date: Mar 21, 2026
Spoke with MB today and was told that the new battery for this recall would be available in late 2026 and that until then I should only park outside and not charge past 80%. When asked for a loaner car until they fixed the issue I was told no. Afraid to drive and or charge
ELECTRICAL SYSTEM
Mar 21, 2026
Incident date: Mar 21, 2026
Spoke with MB today and was told that the new battery for this recall would be available in late 2026 and that until then I should only park outside and not charge past 80%. When asked for a loaner car until they fixed the issue I was told no. Afraid to drive and or charge
FUEL/PROPULSION SYSTEM
Mar 18, 2026
Incident date: Feb 27, 2026
The car is subject to a NHTSA recall 26V073. Mercedes has scheduled warranty repair for December 31, 2026, or more than 9 months from now. Our dealer advises that the scheduled date is just a holding date; there is no assurance that the repair will occur on or before that date. Mercedes has also ... Read more
POWER TRAIN
Mar 18, 2026
Incident date: Feb 27, 2026
The car is subject to a NHTSA recall 26V073. Mercedes has scheduled warranty repair for December 31, 2026, or more than 9 months from now. Our dealer advises that the scheduled date is just a holding date; there is no assurance that the repair will occur on or before that date. Mercedes has also ... Read more
ELECTRICAL SYSTEM
Mar 18, 2026
Incident date: Feb 27, 2026
The car is subject to a NHTSA recall 26V073. Mercedes has scheduled warranty repair for December 31, 2026, or more than 9 months from now. Our dealer advises that the scheduled date is just a holding date; there is no assurance that the repair will occur on or before that date. Mercedes has also ... Read more
FUEL/PROPULSION SYSTEM
Mar 17, 2026
Incident date: Mar 17, 2026
My 2023 Mercedes-Benz EQB 300 (VIN [XXX] ) is subject to a high-voltage battery safety recall involving a risk of internal short circuit and fire. Mercedes-Benz has acknowledged that the battery pack in affected vehicles can fail at high state of charge and may cause a thermal event while driving or... Read more
ELECTRICAL SYSTEM
Mar 16, 2026
Incident date: Jun 26, 2025
The contact leased a 2023 Mercedes-Benz EQB 300 4MATIC. The contact stated that upon delivery of the vehicle, the contact was advised not to charge the vehicle above 80%. The contact stated that on two separate occasions, the electrical settings were reset upon starting the vehicle. The contact the... Read more
ELECTRICAL SYSTEM
Feb 19, 2026
Incident date: Feb 2, 2026
Sometimes we feel like sparking noise when driving from battery i dont know wat is that properly.bt my wife drives a lot she told me every time.she dnt feel safe sometimes
ELECTRICAL SYSTEM
Dec 3, 2025
Incident date: Nov 17, 2025
I own a 2023 Mercedes-Benz EQB 300. After the dealership performed the recall Update Battery Management System Software – Campaign 2025040005 / 25V050 / 25P5496507, my vehicle immediately experienced a significant loss of battery performance. Problems that began right after the recall update: Dr... Read more
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE
Dec 3, 2025
Incident date: Nov 17, 2025
I own a 2023 Mercedes-Benz EQB 300. After the dealership performed the recall Update Battery Management System Software – Campaign 2025040005 / 25V050 / 25P5496507, my vehicle immediately experienced a significant loss of battery performance. Problems that began right after the recall update: Dr... Read more
FUEL/PROPULSION SYSTEM
Nov 5, 2025
Incident date: Oct 20, 2025
In December 2024, I brought my 2023 Mercedes-Benz EQB to Mercedes-Benz Beverly Hills for scheduled service. They told me the vehicle had a recall and booked me for a future appointment, but I was unable to attend because I was out of town. I called the dealer multiple times afterwards to reschedule,... Read more
UNKNOWN OR OTHER
Nov 5, 2025
Incident date: Oct 20, 2025
In December 2024, I brought my 2023 Mercedes-Benz EQB to Mercedes-Benz Beverly Hills for scheduled service. They told me the vehicle had a recall and booked me for a future appointment, but I was unable to attend because I was out of town. I called the dealer multiple times afterwards to reschedule,... Read more
ELECTRICAL SYSTEM
Nov 5, 2025
Incident date: Oct 20, 2025
In December 2024, I brought my 2023 Mercedes-Benz EQB to Mercedes-Benz Beverly Hills for scheduled service. They told me the vehicle had a recall and booked me for a future appointment, but I was unable to attend because I was out of town. I called the dealer multiple times afterwards to reschedule,... Read more
UNKNOWN OR OTHER
Oct 31, 2025
Incident date: Oct 8, 2025
On October 8, 2025 the sunroof exploded from within while driving. There was no external force involved. It sounded like a gunshot going off in the car. My wife and I looked at each other expecting to see blood, but fortunately, there was none. We were both quite shook up. Upon inspection the r... Read more
VISIBILITY/WIPER
Oct 31, 2025
Incident date: Oct 27, 2025
The rear windshield shattered spontaneously without any external impact while the vehicle was parked. Mercedes-Benz USA advised bringing the vehicle to the dealership for evaluation of a possible manufacturing defect, but the dealer replaced the glass and charged for repair. This raises a concern fo... Read more
ELECTRICAL SYSTEM
Sep 26, 2025
Incident date: Aug 6, 2025
Mercedes performed a recall and stated the charging would increase only by 10-15 minutes. For my vehicle it is now exceeding 30-45 minutes to get to the same state of charge at a fast charger such as electrify America. Mercedes refuses to do anything about this, instead they want me to drive around ... Read more
FUEL/PROPULSION SYSTEM
Sep 26, 2025
Incident date: Aug 6, 2025
Mercedes performed a recall and stated the charging would increase only by 10-15 minutes. For my vehicle it is now exceeding 30-45 minutes to get to the same state of charge at a fast charger such as electrify America. Mercedes refuses to do anything about this, instead they want me to drive around ... Read more
UNKNOWN OR OTHER
May 6, 2025
Incident date: May 6, 2025
Battery Limitation
ELECTRICAL SYSTEM
May 6, 2025
Incident date: May 6, 2025
Battery Limitation
ELECTRICAL SYSTEM
Apr 17, 2025
Incident date: Apr 17, 2025
The contact owns a 2023 Mercedes-Benz EQB 300 4Matic. The contact received notification of NHTSA Campaign Number: 25V050000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a re... Read more
UNKNOWN OR OTHER
Feb 11, 2025
Incident date: Nov 15, 2024
When driving above 40 mph, I have experienced seemingly random brakes, which most likely is due to the automatic emergency braking system. I have seen it work properly when a car cuts me off in traffic, which it makes sense then. But in several instances, it's pumped the brakes when there is no... Read more
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Feb 11, 2025
Incident date: Nov 15, 2024
When driving above 40 mph, I have experienced seemingly random brakes, which most likely is due to the automatic emergency braking system. I have seen it work properly when a car cuts me off in traffic, which it makes sense then. But in several instances, it's pumped the brakes when there is no... Read more
SERVICE BRAKES
Feb 7, 2025
Incident date: Jan 31, 2025
The contact owns a 2023 Mercedes-Benz EQB 300. The contact stated that his wife was parking inside the garage, and the brake pedal was depressed she felt the brake pedal was vibrating, and the vehicle then accelerated independently. The contact stated that after several times depressing the brake pe... Read more
Crash
ELECTRICAL SYSTEM
Dec 30, 2024
Incident date: Jul 1, 2024
The EQB is advertised by Mercedes of having a range of 232 to 260 miles. The actual range currently is 145 miles, far less than what Mercedes advertises. I understand winter charging decrease range but not by 38 percent. That’s not acceptable. There are 4 EV’s at my dealer today all complain... Read more
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Dec 3, 2024
Incident date: Aug 7, 2024
The contact owns a 2023 Mercedes-Benz EQB300. The contact stated that while driving 60 MPH, the vehicle lost automotive power and decelerated to 30 MPH. The contact drove the vehicle to a local charging station to recharge the battery; however, the vehicle failed to recharge. No warning lights were ... Read more
WHEELS
Dec 18, 2023
Incident date: Dec 18, 2023
Since new in April 2023, I have had 6 flat tires in less than 12,000 miles. Always the same failure mode: tearing by rock chips. I have been advised by the Mercedes dealer that at my own expense, I can replace the tires. The tire dealer noted that the low profile wheel/tire combination as this vehic... Read more
SEAT BELTS
Dec 11, 2023
Incident date: Nov 21, 2023
Within one week of car purchase, the car is alerting that the SRS system is not working and it needs to be taken to a dealership. Dealership doesn't have am timeline on when they will be able to fix it.
AIR BAGS
Dec 11, 2023
Incident date: Nov 21, 2023
Within one week of car purchase, the car is alerting that the SRS system is not working and it needs to be taken to a dealership. Dealership doesn't have am timeline on when they will be able to fix it.
LANE DEPARTURE: ASSIST
Dec 6, 2023
Incident date: Dec 6, 2023
We were driving along a 4 lane state road and the car suddenly applied the brakes hard and swerved to the right. A light blinked on the dash with a picture of the car and a red line on the right hand side. No cars were in the next lane over and there were no issues with the roadway. I was driving st... Read more
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Dec 6, 2023
Incident date: Dec 6, 2023
We were driving along a 4 lane state road and the car suddenly applied the brakes hard and swerved to the right. A light blinked on the dash with a picture of the car and a red line on the right hand side. No cars were in the next lane over and there were no issues with the roadway. I was driving st... Read more
SERVICE BRAKES
Dec 6, 2023
Incident date: Dec 6, 2023
We were driving along a 4 lane state road and the car suddenly applied the brakes hard and swerved to the right. A light blinked on the dash with a picture of the car and a red line on the right hand side. No cars were in the next lane over and there were no issues with the roadway. I was driving st... Read more
UNKNOWN OR OTHER
Nov 21, 2023
Incident date: Nov 10, 2023
There is a reflective chrome accent on the dashboard of the EQB 300 that reflects sunlight directly into the drivers eyes when the car is oriented in certain directions at certain times of day. The light is blinding and impacts the ability of the driver to see the road and respond appropriately. I n... Read more
MERCEDES-BENZ EQB 300 4MATIC — All Years Overview
Complete safety history for the MERCEDES-BENZ EQB 300 4MATIC across all model years (2022–2024).
39
Total Recalls
54
Total Complaints
0
Investigations
4
Reported Crashes
0
Reported Fires
0
Reported Deaths