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NHTSA Campaign 25V050000

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

Issued by Mercedes-Benz USA, LLC · Reported Feb 7, 2025 · 12,236 vehicles affected

What's wrong

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 EQB 250, EQB 300 4MATIC, and EQB 350 4MATIC electric vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

Consequence

A vehicle fire while parked or driving can increase the risk of injury.

Remedy

Owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the repair has been completed. Dealers will update the battery management system software, free of charge. Owner notification letters were mailed on May 22, 2025. This is a phased recall. Phase 1 owner letters were mailed on May 22, 2025. Phase 2 owner letters were mailed on October 31, 2025 and Phase 3 owner letters were mailed on December 12, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025040005.

Vehicles affected by this recall

Make Model Year Units
MERCEDES-BENZ EQB 250 2022 12,236
MERCEDES-BENZ EQB 250 2023 12,236
MERCEDES-BENZ EQB 250 2024 12,236
MERCEDES-BENZ EQB 250+ 2025 12,236
MERCEDES-BENZ EQB 300 4MATIC 2022 12,236
MERCEDES-BENZ EQB 300 4MATIC 2023 12,236
MERCEDES-BENZ EQB 300 4MATIC 2024 12,236
MERCEDES-BENZ EQB 350 4MATIC 2022 12,236
MERCEDES-BENZ EQB 350 4MATIC 2023 12,236
MERCEDES-BENZ EQB 350 4MATIC 2024 12,236

Source: NHTSA Campaign 25V050000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.