2016 MERCEDES-BENZ E400

7 recalls, 39 complaints - 104 TSBs

AIR BAGS:FRONTAL

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 E400 Coupe, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2011-2014 E350 Coupe, and 2012-2014 E350 Cabrio vehicles. An incorrect front passenger air bag may have been installed during a prior repair.

Consequence

An incorrect air bag may not function properly in a crash, increasing the risk of injury.

Remedy

Dealers will replace the front passenger air bag on the affected vehicles, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

205 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

COMMUNICATION

Defect Description

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models... Read more

Consequence

An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Remedy

MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-80... Read more

24,226 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014 C250, C300 4Matic, C350, C63 AMG, E350 4Matic Coupe, E350 Cabrio, E350 Coupe, SLS AMG Cabrio, SLS AMG Coupe, 2014-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, GLK 350, GLK250 BlueTec 4Matic, GLK350 RWD, 2015-2017 E400 4Matic ... Read more

Consequence

An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.

Remedy

MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.

288,779 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

AIR BAGS:FRONTAL

Defect Description

Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe... Read more

Consequence

If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.

Remedy

MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.

495,290 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

STEERING:ELECTRIC POWER ASSIST SYSTEM

Defect Description

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016 GLE300d 4Matic, E400 4Matic Coupe, GL63 AMG, GLE350, GLE350 4Matic, GLE350d 4Matic, GLE400 4Matic, GLE43 AMG Coupe 4Matic, GLE550e 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic and GLE63S AMG Coupe 4Matic vehicles, 2017 E300 4Matic and GLS63 AM... Read more

Consequence

If water enters the power steering control unit, the power steering assist may be deactivated, increasing the risk of a crash.

Remedy

MBUSA will notify owners, and dealers will replace the connector and inspect the electric power steering rack, replacing the rack as necessary. These repairs will be performed free of charge. Remedy parts are currently unavailable. Interim notices informing owners of the safety risk are expected ... Read more

58,323 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

STEERING:ELECTRIC POWER ASSIST SYSTEM

Defect Description

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2013-2015 SL550, 2013-2014 SL63 AMG, 2014-2016 E350, 2014 E350 Cabriolet, E350 Coupe, 2014-2015 S550, 2015 E350 Bluetec, 2015-2016 E400, 2016 E550 Coupe, and Maybach S600 vehicles manufactured August 23, 2012, to August 14, 2015. The a... Read more

Consequence

If the control unit pins lose connection, there would be a loss of electric power steering assist, increasing the risk of a crash. The increase in pin contact resistance can also increase the risk of a fire, even while the vehicle is parked and ignition is off.

Remedy

MBUSA will notify owners, and dealers will replace the electric power steering control unit, free of charge. The recall began October 13, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

70 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

ENGINE AND ENGINE COOLING:ENGINE

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016 Mercedes Benz E350, E400, E400 4Matic, E63 4M S AMG, E350 4Matic, E63-4M S AMG, 2015 CLS400, CLS400 4Matic, CLS550, CLS63-4M "P" AMG, and CLS550 4Matic vehicles manufactured April 16, 2015, to April 22, 2015. The integral steel cabl... Read more

Consequence

If the rubber seal falls into the engine compartment, it may contact parts of the engine or exhaust system, increasing the risk of a fire.

Remedy

MBUSA will notify owners, and dealers will replace the rubber seal, in the engine compartment, free of charge. The recall began on September 2, 2015. MBUSA's number is 2015080001. Owners may contact MBUSA customer service at 1-201-573-5339.

209 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

Complaint Statistics

39 total complaints 2 crashes 1 injuries

Top Reported Components

Component	Complaints
AIR BAGS	22
FUEL/PROPULSION SYSTEM	2
SERVICE BRAKES	2
STEERING	2
ELECTRICAL SYSTEM	2
STRUCTURE:BODY:ROOF AND PILLARS	1
UNKNOWN OR OTHER	1
POWER TRAIN	1
SUSPENSION	1
WHEELS	1

Incident date: Nov 25, 2024

The contact owns a 2016 Ram 1500. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed and went to the floorboard. Additionally, after stopping at a traffic light, the vehicle fishtailed while the accelerator pedal was depressed. The contact stated that the cr... Read more

Incident date: Nov 25, 2024

Incident date: Jun 10, 2024

I unable to accelerate to merge on to the highway. This is the second time that my car was unable to accelerate and kick into gear. The first time was in 2021/2022 a few months after getting the car.

Incident date: Aug 21, 2023

While my 17 year old was driving down the highway, the vehicles low oil pressure light came on and just stopped accelerating, he was able to nurse it took it straight to our local mechanic, upon them just looking into it, they referred us to a Ford dealership due to the recall issued.

Incident date: Jan 23, 2023

Keeps showing a service trailer brake system, it does it once in a while but when it does it keeps showing the message after pressing dismiss, I was researching online and apparently there is a lot of people dealing with this same issue and looks like it is a defect from factory.

Incident date: Oct 21, 2021

The contact owns a 2008 Toyota Highlander. The contact stated while driving at an undisclosed speed, the ABS and stabili-trak warning lights were illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The mechanic retrieved DTC: C1391, indicating that the brake actuator assem... Read more

Incident date: Jan 5, 2023

Driving on highway at about 50 mph when the brakes suddenly slammed on and brought car to a sudden, near stop. The stop was so sudden our seatbelts engaged and we thought we were struck in the rear by another car. Electrical module issues that cause battery to drain while vehicle is turned off hav... Read more

1 injured

Incident date: Apr 26, 2022

I was waiting at a light when the message “steering wheel malfunction” can up. I was forced to turn left, which I did with great difficulty as the power assist stop working. I managed to go straight 3 blocks despite the hard steering with my emergency lights on at 5 mph and turn left two short b... Read more

Incident date: Apr 1, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2016 MERCEDES BENZ E400. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. MERCEDES-BENZ OF FORT MITCHELL (2100 DIXIE HWY, FORT MITCHELL, KY 41011, (859) 331-1500) WA... Read more

Incident date: Jan 1, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2016 MERCEDES BENZ E400. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE R... Read more

Incident date: Mar 12, 2021

RIGHT PASSENGER AIR BAG MALFUNCTION. PARKING BRAKE FAIL TO ENGAGE.

Crash

Incident date: Mar 12, 2021

RIGHT PASSENGER AIR BAG MALFUNCTION. PARKING BRAKE FAIL TO ENGAGE.

Crash

Incident date: Nov 22, 2019

THE DEALERSHIP STILL DOESN'T HAVE A REMEDY FOR TAKATA RECALL OVER 2 YEARS LATER

Incident date: Feb 15, 2019

ON 02/15/2019, I RECEIVED A LETTER FROM MERCEDES-BENZ USA, LLC, REGARDING MBUSA RECALL # 2019010001. THE LETTER ADVISED THAT "THE PASSENGER SIDE AIRBAG IN YOUR VEHICLE IS AFFECTED BY THIS RECALL BASED ON THE DEFECT DECISION OF TK HOLDINGS, INC. ('TAKATA')". IN THE TWO-YEAR PERIOD SINCE MY RECEIPT OF... Read more

Incident date: Nov 4, 2020

2016 MERCEDES BENZ E400. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. *LD THE CONSUMER WAS INFORMED THE PARTS TO REPAIR THE VEHICLE WERE NOT YET AVAILABLE. THE CONSUMER STATED THE REPAIR EXCEEDED A REASONABLE AMOUNT OF TIME. *JS *JS

Incident date: Oct 1, 2015

TL* TAKATA RECALL. THE CONTACT OWNS A 2016 MERCEDES-BENZ E400. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CONTACTED MERCEDES-BENZ OF CHERRY HILL (2151 NJ-70, CHERRY HILL, NJ 08002; (856) 663-... Read more

Incident date: Mar 1, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2016 MERCEDES BENZ E400. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAG). AFTER CONTACTING MERCEDES OF SOUTH ORLANDO LOCATED AT 4301 MILLENIA BLVD, ORLANDO, FL 32839, AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS N... Read more

Incident date: Jun 18, 2020

CHAMFER BOLTS BENT BY POTHOLES. CAUSED UNEVEN WEAR OF TREAD AND MULTIPLE FLATS OVER PAST YEAR. *TR

Incident date: Jun 18, 2020

CHAMFER BOLTS BENT BY POTHOLES. CAUSED UNEVEN WEAR OF TREAD AND MULTIPLE FLATS OVER PAST YEAR. *TR

Incident date: May 22, 2020

TLA* TASTE RECALL. THE CONTACT OWNS A 2016 MERCEDES BENZ E400. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO RECALL THE REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE ... Read more

Incident date: Jan 9, 2020

TL* THE CONTACT OWNS A 2016 MERCEDES BENZ E400. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO MERCEDES BENZ OF HUNT VALLEY 9800 YORK ROAD COCKEYSVILLE, MD 21030, (410)-666-7777 TO BE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 17V241000 (STEERING). THE CONTACT STATED THAT THE FREE REPAIR FAILED TO FIX ... Read more

Incident date: Jan 9, 2020

Incident date: May 15, 2019

I BOUGHT THIS CAR USED FROM MERCEDES BENZ IN MAY 2019, AND DECIDED TO RENT IT ON TURO TO PAY MONTHLY PAYMENTS OF THE LOAN, BUT TURO REJECTED IT AS IT HAS A RECALL ON IT, --------------------------------------------------- MERCEDES-BENZ USA IS RECALLING CERTAIN MY 2010-2017 C-CLASS, GLK-CLASS, SLS-C... Read more

Incident date: Feb 3, 2020

TL* TAKATA RECALL. THE CONTACT OWNS A 2016 MERCEDES-BENZ E400. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE ... Read more

Incident date: Oct 15, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2016 MERCEDES-BENZ E400A. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF RALEIGH (5607 CAPITAL BLVD, RALE... Read more

Incident date: Mar 1, 2019

I HAD A MERCEDES ML350. THERE WAS A SAFETY RECALL ON THAT VEHICLE. I WENT TO THE DEALERSHIP AND THE SALESMAN TOLD ME THAT THE E400 DID NOT HAVE THE SAME AIRBAGS IN THE CAR AND THAT IT WOULD BE SAFE. I PURCHASED THE NEW VEHICLE AND THOUGHT I WAS SAFE. NOW I HAVE HAD A RECALL FOR THE AIRBAGS AND I... Read more

Incident date: Feb 1, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2016 MERCEDES-BENZ E400. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF PARAMUS (LOCATED AT 755 NJ-17, PARAMU... Read more

Incident date: Aug 1, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2016 MERCEDES-BENZ E400. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT MERCEDES-BENZ OF UNION (LOCATED AT 2585 US-22, UNION, NJ 07083, (908) 356-6805) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL... Read more

Incident date: Mar 29, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2016 MERCEDES-BENZ E400C4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF LITTLETON (8070 S BROADWAY, LITTL... Read more

Incident date: May 12, 2019

THE BRAKES ON MY 2016 MERCEDES BENZ E 400 APPEAR TO BE DEFECTIVE, AND MERCEDES BENZ HAS NOT MADE SUFFICIENT ATTEMPTS TO RECTIFY THE SITUATION. MY VEHICLE HAS REQUIRED NUMEROUS SERVICE ATTEMPTS, SINCE PURCHASE. I HAVE EXPRESSED MY CONCERNS REGARDING THE SAFETY OF THE VEHICLE SUCH AS, BRAKES FAILU... Read more

Incident date: Jan 9, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2016 MERCEDES-BENZ E400. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT CALLED MERCEDES-BENZ OF DELRAY AT 561-291-6095 (LOCATED AT 1001 LINTON BLVD, DELRAY BEACH, FL 33444) AND WAS INFORMED THAT THE PARTS WERE NOT A... Read more

Incident date: Nov 27, 2017

TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ E400. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PERFORM THE RECALL REPAIR. THE DEALER (ZIMBRICK MERCEDES-BENZ, 2300 RIMROCK ROAD, MADISON, WISCON... Read more

Incident date: Oct 6, 2017

TL* THE CONTACT OWNS A 2016 MERCEDES BENZ E400. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS) AND WAS NOT NOTIFIED BY THE MANUFACTURER OF THE RECALL. A DEALER HAD NOT BEEN CONTACTED AS OF YET. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO VERIFY WHEN THE REMEDY AND PART ... Read more

Incident date: Oct 6, 2017

OCT 06,2017 MANUFACTURER RECALL NUMBER2017100005 NHTSA RECALL NUMBER17V627 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE WHEN WILL THIS BE FIXED?

Incident date: Oct 6, 2017

OCT 06,2017 MANUFACTURER RECALL NUMBER2017100005 NHTSA RECALL NUMBER17V627 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE WHEN WILL THIS BE FIXED?

Incident date: Nov 2, 2017

TL* THE CONTACT OWNS A 2016 MERCEDES BENZ E400. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS) ON NOVEMBER OF 2017. THE CONTACT SPOKE WITH WHITE PLAINS MERCEDES AT 914-750-4148 AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE TO COMPLETE THE RECALL REPAIR. IT WAS UNKNOWN IF THE MANUF... Read more

Incident date: Dec 28, 2017

TAKATA RECALL - I RECEIVED A NOTICE THAT MY AIRBAG OPERATION IS POTENTIALLY DEFECTIVE. A SOLUTION HAS APPARENTLY BEEN IDENTIFIED (GROUNDING THE STEERING WHEEL?) BUT IT IS NOT YET AVAILABLE. TO BE CLEAR, I HAVE NOT HAD MY AIRBAG DEPLOY, I JUST HAVE NOT HAD THE ISSUE ADDRESSED.

Incident date: Jun 3, 2016

TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ E400. THE CONTACT WAS UNABLE TO PUMP FUEL INTO THE VEHICLE WITHOUT WARNING, AND HEARD A CLICKING NOISE. THE CONTACT HAD TO BE ASSISTED BY ANOTHER MOTORIST. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE ... Read more

Incident date: Sep 18, 2016

TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ E400. THE CONTACT STATED THAT THE PANEL BETWEEN THE SUN ROOF AND WINDSHIELD SHATTERED WHILE BEING COVERED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE THE ISSUE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE APP... Read more

EPA Fuel Economy, 2016 MERCEDES-BENZ E400

Trim / Engine	City MPG	Highway MPG	Combined MPG	Fuel Type	Annual Fuel Cost
3.0L 6-cyl, Automatic 7-spd (Rear-Wheel Drive)	20.0	29.0	23.0	Premium	$3,300

CO2 Emissions: 378.0 g/mile (Midsize Cars)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

Technical Service Bulletins, 2016 MERCEDES-BENZ E400

104 manufacturer communications from 82 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
110000 ELECTRICAL SYSTEM	21
160000 STRUCTURE	8
060000 ENGINE AND ENGINE COOLING	7
100000 POWER TRAIN	7
350000 EQUIPMENT	6
118000 ELECTRICAL SYSTEM:SOFTWARE	5
010000 STEERING	5
220000 SEATS	5

160000 STRUCTURE

As previously reported, to enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a Settlement regarding claims relating to alleg

162000 STRUCTURE:BODY

220000 SEATS

Crease formation on genuine leather seat covers in vehicles with low mileage ??A?A? Objects left on the seats for extended periods of time (pressure marks). ??A?A? Objects wedged between the seat backrest and seat cushion (e.g. seat bel

060000 ENGINE AND ENGINE COOLING

In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA (a??MBUSAa??) is extending the coverage for the intake line assembly on your vehicle

110000 ELECTRICAL SYSTEM

The Mercedes me connect services cannot be activated. The remote status data does not update. Error in N112/9 - control unit for telematics services (HERMES). In the HERMES control unit log, under the "URL" tab, the value DEFAULT is st

350000 EQUIPMENT

110000 ELECTRICAL SYSTEM

Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (a??MYa??) 2016 a?? 2021 C-Class (205 platform), E-Class (213 platform) and GLC (253 platform) vehicles, the air conditioning contro

130000 VISIBILITY

118000 ELECTRICAL SYSTEM:SOFTWARE

110000 ELECTRICAL SYSTEM

The trunk lid is not drawn into the end position with the help of the trunk lid power closing function after the electric closing process. There is a loud rattling from the trunk or from the trunk lid power closing unit (M14/31). Tooth

114300 ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK

160000 STRUCTURE

162700 STRUCTURE:BODY:TRUNK LID

160000 STRUCTURE

To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to allegations that the a??Burl

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle reg

160000 STRUCTURE

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

160000 STRUCTURE

110000 ELECTRICAL SYSTEM

Complaint The garage door hand transmitter cannot be initialized with the integrated garage door opener in the inside rearview mirror. Cause 1. The integrated garage door opener (GDO) is not compatible with the opening system installed

110000 ELECTRICAL SYSTEM

Complaint The range of the integrated garage door opener (GTO) is too short. Cause 1. Vehicles equipped with infrared windows and/or a heated windshield may suffer from complaints involving low transmission power. 2. When comparing the

060000 ENGINE AND ENGINE COOLING

"MY15+ M278 and M157 Equipped Vehicles with Fault Code ""P023400 a?? Boost Pressure is Too High"" "

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2013-2017 B-Class, C-Class, CLA-Class, CLS-Class, E-Class, G-Class, GL-Class, GLA-Class, GLC-Class, GLE-Class, GLK-Class, GLS-Cla

118000 ELECTRICAL SYSTEM:SOFTWARE

251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)

If the customer brakes sharply from a speed of > 30mph, without ABS intervention, there is a single cracking noise from the area of the ESP hydraulic unit

030000 SERVICE BRAKES, HYDRAULIC

If the customer brakes sharply from a speed of > 30mph, without ABS intervention, there is a single cracking noise from the area of the ESP hydraulic unit

110000 ELECTRICAL SYSTEM

Unmotivated Reaction from Park Assist - model series 213 facelift / 238 facelift with option code 235 (active par- king assist) and option code 501 (surround view system)

100000 POWER TRAIN

Shifting complaints and transmission fault codes in vehicles with transmission 725.0

270000 LANE DEPARTURE

Engine diagnosis warning lamp activated - Fault code P012800

162300 STRUCTURE:BODY:DOOR

Hold detent for front door hinges

356000 EQUIPMENT ADAPTIVE/MOBILITY

Hold detent for front door hinges

110000 ELECTRICAL SYSTEM

AIRMATIC Fault Message "Max 80 km/ h (50 mph) " In Instrument Cluster

121100 EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES

Lamp unit fogged or droplets forming. Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. Che

350000 EQUIPMENT

120000 LIGHTING (PWS)

350000 EQUIPMENT

190000 TIRES

Information Label on Tire Sealant

355100 EQUIPMENT:OTHER:LABELS

Information Label on Tire Sealant

020000 SUSPENSION

Update AMG Suspension Control Unit Software

251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)

Update AMG Suspension Control Unit Software

010000 STEERING

Assessment of actuating and operating noise from steering

020000 SUSPENSION

Throttle lift-off clunking noises at drive shafts of front axle

356000 EQUIPMENT ADAPTIVE/MOBILITY

Throttle lift-off clunking noises at drive shafts of front axle

100000 POWER TRAIN

Throttle lift-off clunking noises at drive shafts of rear axle

150000 SEAT BELTS

Seat belt extender toothed rack sluggish or makes noises

020000 SUSPENSION

Display of suspension setting in head unit implausible

251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)

Display of suspension setting in head unit implausible

162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE

Liftgate intermittently does not open fully

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

No/poor radio reception in AM frequency range.

061400 ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL

Ticking or pulsing noise from high-pressure pump and/or fuel injectors.

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Traffic information service and posibly the voice control, nonfunctional after navigation software update.

353100 EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES

"Anti-theft protection activated".

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Enclosed for your information and pursuant to part 579.5, please find our latest Service and Warranty Bulletins for March, 2016

060000 ENGINE (PWS)

Engine diagnosis warning lamp lights up in instrument cluster, fault code U145400: "Implausible data were received from the ethanol sensor"

353000 EQUIPMENT:ELECTRICAL

iPhone mobile phone: Various complaints after software update to iOS8

220000 SEATS

The pneumatic 4-way lumbar support fails. Lumbar support pockets cannot be filled up or they drain.

100000 POWER TRAIN

Various transmission complaints in combination with the fault code P060C00 and/or P060600. With fault code P060C00 the symptoms may include the transmission switching to limp-home mode and in some case there may be a display message (assi

220000 SEATS

Possible complaints: 1. Memory function of electric seat fore/aft adjustment not functioning. 2. Seat fore/aft adjustment with easy entry/exit feature not functioning. 3. Head restraint presetting not functioning. 4. Seat fore/aft adjus

220000 SEATS

Pneumatic comfort systems with insufficient performance, entirely inoperative or leaky.

060000 ENGINE AND ENGINE COOLING

Engine noises (rattling) after engine start

160000 STRUCTURE

AIRCAP functions excessively

070000 FUEL SYSTEM, GASOLINE

Minor leaks at the oil duct of the left or right cylinder head of engines 157, 276 and 278. 1. Left cylinder head: Oil passage plug hole on left beside mechanical vacuum pump. 2. Right cylinder head: Oil passage plug hole below high-press

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

Sloshing noises from area of rocker panels/ longitudinal members on left and right.

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

Air conditioning intermittently does not cool.

350000 EQUIPMENT

Apple products (iPhone or iPod) are not charged via the serial USB interface of the COMAND Online control unit (A40/3) in the stowage compartment of the center console.

100000 POWER TRAIN

The vehicle cannot be started The vehicle may start by itself shortly after the startup attempt with a delay, as the relay can be late closing. and/or The gear selection is displayed, but no gear is engaged. Gear selection is not possibl

110000 ELECTRICAL SYSTEM

100000 POWER TRAIN

Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). Heard once when changing from forward to reverse (and vice versa)

010000 STEERING

Creaking noise when making vertical or longitudinal adjustment to electrical steering column

110000 ELECTRICAL SYSTEM

Battery discharged, vehicle does not start.

284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

The 360? camera cannot be calibrated.

110000 ELECTRICAL SYSTEM

Collision Prevention Assist (CPA) may warn for no obvious reason (optical and acoustic warning message).

270000 LANE DEPARTURE

Collision Prevention Assist (CPA) may warn for no obvious reason (optical and acoustic warning message).

010000 STEERING

Surface damage on steering wheel trim

010000 STEERING

Fault code U41600 logged in 'ES' (electric steering) control unit after software update or steering gear replacement. Note: Fault code U41600 means: Implausible data were received from the control unit "Traction system". This fault code

110000 ELECTRICAL SYSTEM

Engine diagnosis warning lamp active. Fault code 20BE1B and/or 20BD1B (The heating element of the AdBlue tank has a malfunction) is logged in the Blue-Tec control unit.

110000 ELECTRICAL SYSTEM

The key is not recognized in the electronic ignition switch, the vehicle cannot be started and/or the automatic transmission may perform an "Automatic P function" at speeds below 6 km/h.

060000 ENGINE AND ENGINE COOLING

Engine diagnosis warning lamp lights up - Fault code entry (FC) 14A600 or 14A700

350000 EQUIPMENT

Message in instrument cluster "DISTRONIC PLUSCurrently Unavailable - See Owner's Manual"

110000 ELECTRICAL SYSTEM

This Service Campaign has been initiated because Daimler AG (DAG), the manufacturer of Mercedes-Benz vehicles, has determined that the mbrace software does not correspond to current production configuration. An authorized Mercedes-Benz deal

020000 SUSPENSION

Creaking/squeaking noises from the front axle when steering

110000 ELECTRICAL SYSTEM

The Parktronic system switches to malfunction. The driver notices a fault message (4 red LEDs and 2 sec continuous signal). The following fault codes are stored in the PTS control unit (N62): A23400 - Rear PARKTRONIC warning element 1 ha

353000 EQUIPMENT:ELECTRICAL

"SOS mbrace service not activated".

118000 ELECTRICAL SYSTEM:SOFTWARE

Software update of COMAND Online control unit.

118000 ELECTRICAL SYSTEM:SOFTWARE

Mobile phone cotacts are not transferred completely.

118000 ELECTRICAL SYSTEM:SOFTWARE

"Metadata loss- Please reimport all media data".

110000 ELECTRICAL SYSTEM

The COMAND unit does not start or the display remains dark.

100000 POWER TRAIN

FC 2783 (Friction power of torque converter lockup clutch is too high) or FC 0741 (Actuation of torque converter lockup clutch not possible) stored in transmission control unit. One possible additional customer complaint could be "poor acce

100000 POWER TRAIN

Shift quality complaints and/or automatic transmission in limp-home mode in combination with one or more of the following fault codes: P060600, P072200, P072300, P072364, P072900, P073000, P073100, P073200, P073300, P073400, P073500, P076F0

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

No/poor radio reception in AM frequency range.

110000 ELECTRICAL SYSTEM

The side air vents in the instrument panel may be reflected in the side windows in sunlight

010000 STEERING

Single, throttle lift-off, clunking noise from the side shaft when starting off (audible at the wheel). The clunk is heard once when changing from forward to reverse (and vice versa).

110000 ELECTRICAL SYSTEM

Customer experiences low battery conditions, resulting in jump starts, and eventually requiring battery replacement.

060000 ENGINE AND ENGINE COOLING

Engine diagnosis warning lamp activated. Fault code P045600 "Very fine leak" or P044200 "Fine leak" stored in engine control unit.

220000 SEATS

1. Noises when operating electric seat fore/aft adjustment 2. Electric fore/aft adjustment nonfunctional 3. Adjustment is biased to one side, which bends the seat frame

150000 SEAT BELTS

Switch for seat belt extender inoperative.

350000 EQUIPMENT

Glove box squeaks/rattles at top left mounting.

110000 ELECTRICAL SYSTEM

The COMAND unit does not start or the COMAND display remains dark. The COMAND unit cannot be operated. Note: The problem disappears after a lengthy idle period (>6h) or after interrupting the power supply (circuit 30).

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MERCEDES-BENZ E400 - All Years Overview

Complete safety history for the MERCEDES-BENZ E400 across all model years (2015, 2017).

22 Total Recalls

80 Total Complaints

0 Investigations

5 Reported Crashes

0 Reported Fires

0 Reported Deaths

MERCEDES-BENZ E400 - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2017	8	23	View
2016 (current)	7	39
2015	7	18	View

Other MERCEDES-BENZ Models

Model	Recalls	Complaints
GLA 250	1,219	416	View
GLC 300	1,143	568	View
GLE 350	1,116	311	View
C 300	1,074	360	View
AMG GLS63	963	12	View
AMG C43	944	74	View
CLA 250	923	130	View
AMG GLC43	920	42	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2016 MERCEDES-BENZ E400

Complaint Statistics

Top Reported Components

EPA Fuel Economy, 2016 MERCEDES-BENZ E400

Technical Service Bulletins, 2016 MERCEDES-BENZ E400

Most Affected Components

MERCEDES-BENZ E400 - All Years Overview

MERCEDES-BENZ E400 - Year by Year

Other MERCEDES-BENZ Models