2009 MERCEDES-BENZ E320

3 recalls — 11 complaints — 117 TSBs

VISIBILITY:SUN/MOON ROOF ASSEMBLY

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.

Consequence

A detached sunroof panel can become a road hazard, increasing the risk of a crash.

Remedy

Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous NHTSA recall number 22V-954. MBUSA's number for this reca... Read more

33,456 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

VISIBILITY:SUN/MOON ROOF ASSEMBLY

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.

Consequence

A detached sunroof panel may become a road hazard, increasing the risk of a crash.

Remedy

Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed February 3, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall expands NHTSA recall number 19V-918. MBUSA's numbers for this recall are 2023010004, 2... Read more

131,653 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

VISIBILITY:SUN/MOON ROOF ASSEMBLY

Defect Description

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/... Read more

Consequence

A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.

Remedy

MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.

747,928 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

Complaint Statistics

11 total complaints

Top Reported Components

Component	Complaints
FUEL/PROPULSION SYSTEM	2
ENGINE	2
FUEL SYSTEM, DIESEL	1
ELECTRICAL SYSTEM	1
ENGINE AND ENGINE COOLING	1
FUEL SYSTEM, GASOLINE	1
EXTERIOR LIGHTING	1
VEHICLE SPEED CONTROL	1
STRUCTURE:BODY	1

Incident date: Jan 2, 2020

CHECKING ON UNREPAIRED RECALL NHTSA#19V91832/RECALL#2019120012. THIS RECALL DESCRIBED AS PROBLEM WITH BONDING BETWEEN GLASS PANEL AND THE SLIDING ROOF FRAME, WHICH COULD LEAD IN SEPARATION OF THE GLASS PANEL FROM THE VEHICLE. I INTERPRET THIS TO BE THE SUNROOF GLASS DETACHING FROM THE FRAME ENDANGER... Read more

Incident date: Oct 29, 2016

TL* THE CONTACT OWNS A 2009 MERCEDES-BENZ E320. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE HESITATION WAS PERSISTENT. THE DEALER DIAGNOSED THAT THE INLET PORT SHUTOFF MOTOR AND LINKAGE FA... Read more

Incident date: Oct 29, 2016

Incident date: Aug 22, 2015

THE OIL COOLER ON THE VEHICLE IS LEAKING OIL. THIS IS A LARGE, 15 HOUR REPAIR, THE TOTAL ESTIMATE TO REPLACE THE COOLER AND SEALS IS $2350. I HAVE NOT HAD THIS REPAIR DONE YET. ALSO HAD OTHER OIL SEALS REPLACED IN THE TURBO AREA OF THE ENGINE WHICH COST ME $989.91.

Incident date: Feb 3, 2015

FUEL LEAK FROM THE SEAL ON FUEL PUMP IN THE FUEL TANK. SMALL PAD OF FUEL ON A DRIVEWAY WHEN THE TANK IS FULL. ODOR SMELL WITH A/C ON. *TR

Incident date: Nov 9, 2014

I WAS CHANGING LANES AND WENT TO ACCELERATE WHEN THE VEHICLE COMPLETELY LOST POWER. THE CAUSE OF THE LOSS OF POWER IS A PLASTIC(YES PLASTIC) ROD THAT OPENS THE INTAKE TO INITIATE TURBO BOOST. THE FACT THAT HIS ROD IS MADE OF PLASTIC THAT CAN BREAK SO EASILY WHEN YOU STEP ON THE GAS PEDAL IS DANGEROU... Read more

Incident date: Nov 30, 2013

THE WIRING IN THE TRUNK THAT GOES TO THE REAR BRAKE AND LICENSE PLATE LIGHTS FAILED AND OPENS THE TRUNK FAILED. IT WAS NOT POSSIBLE TO OPEN THE TRUNK WITH THE REMOTE OR THE BUTTON IN THE CAR. THE ONLY WAY WAS TO USE THE VALET KEY. THERE WAS ALSO A WARNING IN THE DASH ABOUT ALL OF THESE LIGHTS BEING ... Read more

Incident date: Sep 2, 2009

DEAR OFFICER, FROM THE BEGINNING (2010 AUGUST, 0 MILEAGE, MB E320) THE CAR HAS A CHEMICAL SMELL. AT FIRST, I THOUGHT IT WILL GO AWAY. HOWEVER, IN FEW MONTHS IT BECAME THE MOST AWFUL CHEMICAL SMELL (IT IS NOT MOLD, DIESEL FUEL OR EXHAUST). THIS EXTREMELY PENETRATING CHEMICAL(S) IS/ARE COMING FROM ... Read more

Incident date: Sep 2, 2009

Incident date: Dec 1, 2009

2 HIGHWAY STALLINGS: 1) DEC.1. 2009 TRAVELING ON I-95 SOUTH AT 70MPH, CHECK ENGINE LIGHT ON, CAR SUDDENLY STALLED, MANAGED TO PULL TO SHOULDER. CAR TOWED TO BENZ DEALER 90 MILES AWAY. THEY CHANGED A NEW FUEL PUMP IN CHARLESTON, SC. CONTINUED DRIVING ON 2) DEC.3,2009, AFTER 400+ MILES ON I-95 SOUTH A... Read more

Incident date: Dec 1, 2009

Technical Service Bulletins — 2009 MERCEDES-BENZ E320

117 manufacturer communications from 79 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
110000 ELECTRICAL SYSTEM	13
220000 SEATS	7
350000 EQUIPMENT	5
100000 POWER TRAIN	4
061000 ENGINE AND ENGINE COOLING:ENGINE	4
121000 EXTERIOR LIGHTING:HEADLIGHTS	3
140000 AIR BAGS	3
010000 STEERING	3

220000 SEATS

Crease formation on genuine leather seat covers in vehicles with low mileage ??A?A? Objects left on the seats for extended periods of time (pressure marks). ??A?A? Objects wedged between the seat backrest and seat cushion (e.g. seat bel

070000 FUEL SYSTEM, GASOLINE

In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz vehicles, is extending the warranty cove

070000 FUEL SYSTEM, GASOLINE

110000 ELECTRICAL SYSTEM

NTG5.5: Incorrect time shown on instrument cluster, COMAND display, and analog clock

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

NTG5.5: Incorrect time shown on instrument cluster, COMAND display, and analog clock

251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)

If the customer brakes sharply from a speed of > 30mph, without ABS intervention, there is a single cracking noise from the area of the ESP hydraulic unit

030000 SERVICE BRAKES, HYDRAULIC

If the customer brakes sharply from a speed of > 30mph, without ABS intervention, there is a single cracking noise from the area of the ESP hydraulic unit

110000 ELECTRICAL SYSTEM

Unmotivated Reaction from Park Assist - model series 213 facelift / 238 facelift with option code 235 (active par- king assist) and option code 501 (surround view system)

100000 POWER TRAIN

Harsh engagement when changing gear range from P to D or R

103300 POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)

Harsh engagement when changing gear range from P to D

110000 ELECTRICAL SYSTEM

AIRMATIC Fault Message "Max 80 km/ h (50 mph) " In Instrument Cluster

121100 EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES

Lamp unit fogged or droplets forming. Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. Che

350000 EQUIPMENT

120000 LIGHTING (PWS)

350000 EQUIPMENT

To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to alleged mold and mildew type

150000 SEAT BELTS

Seat belt extender toothed rack sluggish or makes noises

020000 SUSPENSION

Display of suspension setting in head unit implausible

251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)

Display of suspension setting in head unit implausible

162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE

Liftgate intermittently does not open fully

060000 ENGINE (PWS)

Oil in engine wiring harness

121000 EXTERIOR LIGHTING:HEADLIGHTS

Headlamps fogged.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Enclosed for your information and pursuant to part 579.5, please find our latest Service and Warranty Bulletins for March, 2016

060000 ENGINE (PWS)

Engine diagnosis warning lamp lights up in instrument cluster, fault code U145400: "Implausible data were received from the ethanol sensor"

091100 FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY

MERCEDES- BENZ : SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER . IN OUR CONTINUING EFFORTS TO ENHANCE THE SATISFACTION OF OUR CUSTOMERS, MERCEDES- BENZ HAS DECIDED TO EXTEND WARRANTY FOR CERTAIN FUEL TANK COMPONENTS VEHICLES WHICH COV

353000 EQUIPMENT:ELECTRICAL

iPhone mobile phone: Various complaints after software update to iOS8

160000 STRUCTURE

Noise complaints when load on backrest frame changes. Affects the driver and front passenger seats. Also perform the remedial action if you are performing work on: - backrest frame - backrest cover or - guide rail of head restraint. I

220000 SEATS

Dynamic seat control is not functioning correctly and/or air cushions do not inflate fully.

100000 POWER TRAIN

Various transmission complaints in combination with the fault code P060C00 and/or P060600. With fault code P060C00 the symptoms may include the transmission switching to limp-home mode and in some case there may be a display message (assi

220000 SEATS

Possible complaints: 1. Memory function of electric seat fore/aft adjustment not functioning. 2. Seat fore/aft adjustment with easy entry/exit feature not functioning. 3. Head restraint presetting not functioning. 4. Seat fore/aft adjus

220000 SEATS

The controls on the partially electric seat adjustment switch stick or are loose or broken.

220000 SEATS

Noises from area of seat adjuster or cushion frame.

140000 AIR BAGS

Rubbing noises arise between the covering and cover of the sidebag

220000 SEATS

Rubbing noises at the point at which the covering rubs against the cover. Only occurs on vehicles with the sport package .

060000 ENGINE AND ENGINE COOLING

Engine noises (rattling) after engine start

350000 EQUIPMENT

Apple products (iPhone or iPod) are not charged via the serial USB interface of the COMAND Online control unit (A40/3) in the stowage compartment of the center console.

100000 POWER TRAIN

Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). Heard once when changing from forward to reverse (and vice versa)

110000 ELECTRICAL SYSTEM

Battery discharged, vehicle does not start.

010000 STEERING

Surface damage on steering wheel trim

353000 EQUIPMENT:ELECTRICAL

This Customer 1 Action has been initiated because certain mbrace subscribers were recently contacted by mbrace informing them that they need to have an i-button call performed to ensure their mbrace device has registered with the Verizon

110000 ELECTRICAL SYSTEM

The key is not recognized in the electronic ignition switch, the vehicle cannot be started and/or the automatic transmission may perform an "Automatic P function" at speeds below 6 km/h.

350000 EQUIPMENT

Message in instrument cluster "DISTRONIC PLUSCurrently Unavailable - See Owner's Manual"

110000 ELECTRICAL SYSTEM

This Service Campaign has been initiated because Daimler AG (DAG), the manufacturer of Mercedes-Benz vehicles, has determined that the mbrace software does not correspond to current production configuration. An authorized Mercedes-Benz deal

118000 ELECTRICAL SYSTEM:SOFTWARE

Mobile phone cotacts are not transferred completely.

100000 POWER TRAIN

Shift quality complaints and/or automatic transmission in limp-home mode in combination with one or more of the following fault codes: P060600, P072200, P072300, P072364, P072900, P073000, P073100, P073200, P073300, P073400, P073500, P076F0

110000 ELECTRICAL SYSTEM

The side air vents in the instrument panel may be reflected in the side windows in sunlight

110000 ELECTRICAL SYSTEM

Customer experiences low battery conditions, resulting in jump starts, and eventually requiring battery replacement.

060000 ENGINE AND ENGINE COOLING

Engine diagnosis warning lamp activated. Fault code P045600 "Very fine leak" or P044200 "Fine leak" stored in engine control unit.

220000 SEATS

1. Noises when operating electric seat fore/aft adjustment 2. Electric fore/aft adjustment nonfunctional 3. Adjustment is biased to one side, which bends the seat frame

150000 SEAT BELTS

Switch for seat belt extender inoperative.

350000 EQUIPMENT

Glove box squeaks/rattles at top left mounting.

110000 ELECTRICAL SYSTEM

The COMAND unit does not start or the COMAND display remains dark. The COMAND unit cannot be operated. Note: The problem disappears after a lengthy idle period (>6h) or after interrupting the power supply (circuit 30).

110000 ELECTRICAL SYSTEM

If it is necessary to replace an HV battery, the return will only be accepted with the filled-out ?Analysis Sheet for Transportability of High-Voltage Batteries Form? accompanied by: , the removed part, the quick test printout, the BMS co

070000 FUEL SYSTEM, GASOLINE

Combination message: "Clean fuel filter" is displayed. The fault code 162500 (water level message - Bosch) or P226997 (water level message - Delphi) or 171600 (filter load - Bosch) is stored in the engine control unit.

110000 ELECTRICAL SYSTEM

Engine does not start, or various fault messages in instrument cluster immediately after engine start and servo assistance is reduced. The following display messages may appear: - Red message "Power Steering Malfunction - See Operator's M

120000 EXTERIOR LIGHTING

Xenon burner inoperative or flickers

121000 EXTERIOR LIGHTING:HEADLIGHTS

XENTRY (MERCEDES): HEADLAMP NEEDS REPLACING DUE TO SOLDER BRIDGE BETWEEN + AND - OF CONNECTING CABLE AND/OR LINE AT SOLDER POINT IS BROKEN AND NON FUNCTIONAL. MODELS E320,500,55,350,550,63. NO MODEL YEARS LISTED.

121100 EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES

151000 SEAT BELTS:FRONT

MERCEDES-BENZ: THE FRONT SEAT BELT CATCHES WHEN PULLED OUT, BECAUSE THE STRAP WAS NOT GUIDED BACK PROPERLY. HAPPENS ON BOTH THE PASSENGER AND DRIVER'S SIDE. *RM UPDATED 5/22/2012. *JS

151300 SEAT BELTS:FRONT:RETRACTOR

MERCEDES-BENZ: THE FRONT SEAT BELT CATCHES WHEN PULLED OUT, BECAUSE THE STRAP WAS NOT GUIDED BACK PROPERLY. HAPPENS ON BOTH THE PASSENGER AND DRIVER'S SIDE. *RM UPDATED 5/22/2012. *JS

150000 SEAT BELTS

MERCEDES BENZ: FRONT OR REAR SEAT BELT DOES NOT ROLL UP CORRECTLY. DIRT DEPOSITS ON THE SEAT BELT GUIDE DUE TO SOILED SEAT BELT. ALSO INCLUDED MODELS 169, F CELL, 246, AND 231. NO MODEL YEARS GIVEN. *JS

010000 STEERING

XENTRY: RATTLING/THUMPING NOISES FROM THE AREA OF THE STEERING ON ROUGH ROADS OR WHEN DRIVING OVER ROAD UNDULATIONS. NO MODEL YEARS GIVEN. ALSO INCLUDED MODELS 168 AND 172. *JS

162300 STRUCTURE:BODY:DOOR

MERCEDES-BENZ: THE REAR DOOR CANNOT BE OPENED FROM THE OUTSIDE IN COLD TEMPERATURES. THE WINDOW GUIDE RAIL OF THE DOOR FREEZES. *RM

061000 ENGINE AND ENGINE COOLING:ENGINE

MERCEDES-BENZ: THE MALFUNCTION LIGHT IS ON WITH MULTIPLE POSSIBLE TROUBLE CODES STORED. THERE COULD BE A PROBLEM WITH THE CAMSHAFT AND/OR SCORING OF A PISTON. *RM

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

MERCEDES-BENZ: THERE IS A TRANSMISSION TROUBLE CODE STORED. IT IS A DIAGNOSTIC PROBLEM WITH THE WET START-UP CLUTCH. *RM

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

MERCEDES-BENZ: THE AUTO-TRANSMISSION SWITCHES TO LIMP HOME MODE OR HAS NO POWER. THERE ARE MULTIPLE POSSIBLE FAULT CODES. A PISTON MAY BE DAMAGED. *RM

061000 ENGINE AND ENGINE COOLING:ENGINE

MERCEDES BENZ: ENGINE LIGHT IS ON WITH STORED TROUBLE CODES. *RM

126000 EXTERIOR LIGHTING:TURN SIGNAL

MERCEDES BENZ: THE TURN SIGNAL LIGHT ON THE MIRROR FOGS UP DUE TO TEMPERATURE DIFFERENCES. *RM

126100 EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT

MERCEDES BENZ: THE TURN SIGNAL LIGHT ON THE MIRROR FOGS UP DUE TO TEMPERATURE DIFFERENCES. *RM

121000 EXTERIOR LIGHTING:HEADLIGHTS