2017 MERCEDES-BENZ C63S AMG

5 recalls — 1 complaints — 84 TSBs

COMMUNICATION

Defect Description

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models... Read more

Consequence

An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Remedy

MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-80... Read more

24,226 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

STRUCTURE:BODY

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2018 Mercedes C300 Cabriolet, C300 4Matic Cabriolet, C43 AMG Cabriolet, C63S AMG Cabriolet, and C63 AMG Cabriolet vehicles. Due to a bonding issue introduced in the production process, the rear beltline trim may separate from the vehicle.

Consequence

If the beltline trim were to separate from the vehicle while driving, it could become a road hazard, increasing the risk of a crash.

Remedy

MBUSA will notify owners, and dealers will inspect the rear beltline trim and replace the trim if necessary, free of charge. The recall began on September 21, 2018. Owners may contact MBUSA customer service at 1-800-367-6372.

10,826 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

SEATS

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2018 C43 AMG 4Matic Coupe, C300 Coupe, C300 4Matic Coupe, C300 4Matic Cabriolet, C300 Cabriolet, C43 AMG 4Matic Cabriolet and C63S AMG Cabriolet, 2017 C63 AMG Cabriolet, C63S AMG Coupe and C63 AMG Coupe, 2018 E400 Coupe and E400 4Matic Coupe v... Read more

Consequence

If the seatback does not properly lock, in the event of a crash, the seatbacks may fold forward, increasing the risk of injury.

Remedy

MBUSA will notify owners, and dealers will inspect the locking of the seatbacks, replacing the seatbacks lock, as necessary, free of charge. The recall is expected to begin May 25, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018040007.

3,088 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

AIR BAGS:FRONTAL

Defect Description

Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe... Read more

Consequence

If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.

Remedy

MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.

495,290 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

SEAT BELTS:PRETENSIONER

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 C300, C300 4Matic, C300 Coupe, C300 Coupe 4Matic, C43 AMG, C43 AMG Coupe, C43 AMG Cabrio, C63 AMG, C63 AMG Coupe, C63S AMG, C63S AMG Coupe, C63S Cabrio, GLC300, GLC300 4Matic, GLC43 AMG, S550, S550 4Matic, S550e, S600, S63 AMG 4Matic, S65, Mer... Read more

Consequence

If the front seat seatbelt pretensioners do not function properly, the seat occupants may not be adequately restrained in the event of a crash, increasing the risk of injury.

Remedy

MBUSA will notify owners, and dealers will replace the front seat belts, free of charge. The recall began October 13, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

12,743 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

Complaint Statistics

1 total complaints

Top Reported Components

Component	Complaints
POWER TRAIN	1

Incident date: Jan 1, 2021

electronic rear axle lock problem. A recall was issued before but manufacturer has not done anything; therefore when the car is taken in, the dealer asks for a hefty $400 inspection fee

Technical Service Bulletins — 2017 MERCEDES-BENZ C63S AMG

84 manufacturer communications from 59 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
110000 ELECTRICAL SYSTEM	11
350000 EQUIPMENT	10
353000 EQUIPMENT:ELECTRICAL	6
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)	6
060000 ENGINE AND ENGINE COOLING	5
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL	5
118000 ELECTRICAL SYSTEM:SOFTWARE	5
020000 SUSPENSION	3

110000 ELECTRICAL SYSTEM

Mercedes-Benz AG (??A?A?MBAG??A?A?), the manufacturer of Mercedes-Benz, has determined that in certain MY 2017-2021 C-Class, CLA, CLS, E-Class, GLC, GLE, GLS, AMG GT, S-Class, SL, and SLC (205, 117, 257, 213/238, 253, 166/292, 190/290,217/2

220000 SEATS

Crease formation on genuine leather seat covers in vehicles with low mileage ??A?A? Objects left on the seats for extended periods of time (pressure marks). ??A?A? Objects wedged between the seat backrest and seat cushion (e.g. seat bel

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

The "SOS nonfunctional" message appears sporadically in the instrument cluster of the vehicle. The fault code B129C00 is stored in the control unit log. The message occurs in particular after the vehicle has been non-operational for an ext

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA (a??MBUSAa??) is extending the coverage for the intake line assembly on your vehicle

118000 ELECTRICAL SYSTEM:SOFTWARE

Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (a??MYa??) 2016 a?? 2021 C-Class (205 platform), E-Class (213 platform) and GLC (253 platform) vehicles, the air conditioning contro

130000 VISIBILITY

110000 ELECTRICAL SYSTEM

010000 STEERING

Complaint Loads induced at the steering wheel through pushing and pulling actions may cause creaking and cracking noises in the mechanical steering column. Cause Insufficient grease lubrication in the clamping area of the mechanical ste

160000 STRUCTURE

Staining on door trim strips and top and bottom trim elements on rear side windows. Cause Damage to protective coating of door beltline trim strips, door upper trim strips and side window trim element. Remedy 1. Check if the problem can

350000 EQUIPMENT

Complaint Thumping noise on rear axle shock absorber on rough road. Cause Until now the rear axle shock absorber support bushing was only available together with the rear axle shock absorber as a replacement part. In future, the rear ax

020000 SUSPENSION

110000 ELECTRICAL SYSTEM

Complaint Customer may have one or more of the following complaints: a?? Vehicle location is shown incorrectly in the Navigation Display a?? Navigation destination search is not possible a?? Street names are not shown in Navigation disp

350000 EQUIPMENT

110000 ELECTRICAL SYSTEM

Complaint The result from the XENTRY battery test does not match the current state of the battery. Cause The XENTRY battery tester uses the stored on-board electrical system data in the SAM module to access the health of the 12 volt bat

110000 ELECTRICAL SYSTEM

Complaint The garage door hand transmitter cannot be initialized with the integrated garage door opener in the inside rearview mirror. Cause 1. The integrated garage door opener (GDO) is not compatible with the opening system installed

110000 ELECTRICAL SYSTEM

Complaint The range of the integrated garage door opener (GTO) is too short. Cause 1. Vehicles equipped with infrared windows and/or a heated windshield may suffer from complaints involving low transmission power. 2. When comparing the

060000 ENGINE AND ENGINE COOLING

"MY15+ M278 and M157 Equipped Vehicles with Fault Code ""P023400 a?? Boost Pressure is Too High"" "

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

The Weather App will not populate local weather data based on current vehicle position.

353000 EQUIPMENT:ELECTRICAL

The Weather App will not populate local weather data based on current vehicle position.

071000 FUEL SYSTEM, GASOLINE:STORAGE

Fuel filler flap opens slowly/switch flashes/tank is bleeding instrument cluster warning

070000 FUEL SYSTEM, GASOLINE

Fuel filler flap opens slowly/switch flashes/tank is bleeding instrument cluster warning

353000 EQUIPMENT:ELECTRICAL

Intermittently after bus sleep the lower control panel LCP and upper control panel UCP may be panel UCP may be inoperable.

353000 EQUIPMENT:ELECTRICAL

Insufficient charging or no wireless charging with iPhone 12.

330000 INTERIOR LIGHTING

Touch pad: Search lighting does not dim or does not turn on.

118000 ELECTRICAL SYSTEM:SOFTWARE

Remote start causing CEL and U012600.

350000 EQUIPMENT

Remote start causing CEL and U012600.

060000 ENGINE AND ENGINE COOLING

Remote start causing CEL and U012600.

110000 ELECTRICAL SYSTEM

For plug in hybrid and electric variants: Complaints about the electric range

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Model indicator index.

118000 ELECTRICAL SYSTEM:SOFTWARE

Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2013-2017 B-Class, C-Class, CLA-Class, CLS-Class, E-Class, G-Class, GL-Class, GLA-Class, GLC-Class, GLE-Class, GLK-Class, GLS-Cla

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

110000 ELECTRICAL SYSTEM

NTG5.5: Incorrect time shown on instrument cluster, COMAND display, and analog clock

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

NTG5.5: Incorrect time shown on instrument cluster, COMAND display, and analog clock

251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)

If the customer brakes sharply from a speed of > 30mph, without ABS intervention, there is a single cracking noise from the area of the ESP hydraulic unit

030000 SERVICE BRAKES, HYDRAULIC

If the customer brakes sharply from a speed of > 30mph, without ABS intervention, there is a single cracking noise from the area of the ESP hydraulic unit

010000 STEERING

Cracking/Creaking Noises Coming From The Area Of The Mechanical Steering Column

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Incorrect time and/or instrument cluster message "SOS, service not activated" and/or Mercedes Me connect services nonfunctional

340000 COMMUNICATION

Incorrect time and/or instrument cluster message "SOS, service not activated" and/or Mercedes Me connect services nonfunctional

121100 EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES

Lamp unit fogged or droplets forming. Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. Che

121000 EXTERIOR LIGHTING:HEADLIGHTS

Headlamps fogged

120000 LIGHTING (PWS)

350000 EQUIPMENT

To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to alleged mold and mildew type

350000 EQUIPMENT

NTG5.5 Audio 20 with codes 355 and 357: Vehicle positioning inaccurate / implausible, route guidance not possible

355100 EQUIPMENT:OTHER:LABELS

Information Label on Tire Sealant

190000 TIRES

Information Label on Tire Sealant

350000 EQUIPMENT

Fraying Headliner Cords

020000 SUSPENSION

Throttle lift-off clunking noises at drive shafts of front axle

356000 EQUIPMENT ADAPTIVE/MOBILITY

Throttle lift-off clunking noises at drive shafts of front axle

060000 ENGINE AND ENGINE COOLING

C63/GTx 177/178 Check Engine Light on with Misfire DTC's. Engine Running Roughly

060000 ENGINE AND ENGINE COOLING

Check coolant hose from expansion reservoir to cooler and replace if necessary

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

"High-voltage battery warning message" in instrument cluster

100001 HYBRID PROPULSION SYSTEM

Electric range is reduced after brief period

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

COMAND Online (code 531): Wrong date in system settings, incorrect time in instrument cluster

118000 ELECTRICAL SYSTEM:SOFTWARE

NTG 5.5 head unit - Browser shows "Fault during authentication" message

273000 LANE DEPARTURE: BLIND SPOT DETECTION

BR205 Facelift - Blind Spot Assist may activate without obvious cause

010000 STEERING

Vehicle pulls to the right

020000 SUSPENSION

Vehicle pulls to the right

190000 TIRES

Vehicle pulls to the right

150000 SEAT BELTS

Seat belt extender toothed rack sluggish or makes noises

060000 ENGINE (PWS)

C63/GTx 177/178 Check Engine Light on with Misfire DTC's. Engine Running Roughly

353000 EQUIPMENT:ELECTRICAL

Disturbed Antenna Signal.

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Navigation system permanently displays "Activating".

060000 ENGINE (PWS)

Engine sound change after recent software updates.

118000 ELECTRICAL SYSTEM:SOFTWARE

Engine sound change after recent software updates.

980000 UNKNOWN OR OTHER

Engine sound change after recent software updates.

353000 EQUIPMENT:ELECTRICAL

Reset the customer-specific data and perform a software update of the AUDIO20 control unit.

121000 EXTERIOR LIGHTING:HEADLIGHTS

Headlamp fog.

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Traffic information service and posibly the voice control, nonfunctional after navigation software update.

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Navigation system permanently displays "Activating".

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

CD/DVD No longer ejected or drawn in.

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

High voltage battery warning message in instrument cluster.

060000 ENGINE (PWS)

Engine diagnosis warning lamp lights up, engine shakes at idle

021000 SUSPENSION:FRONT

Clunking noise from front axle suspension strut or rear axle shock absorber on short strokes of the damper

022400 SUSPENSION:REAR:SHOCK ABSORBER

Clunking noise from front axle suspension strut or rear axle shock absorber on short strokes of the damper

021400 SUSPENSION:FRONT:MACPHERSON STRUT

Clunking noise from front axle suspension strut or rear axle shock absorber on short strokes of the damper

110000 ELECTRICAL SYSTEM

The animation in individual vehicle settings such as, e.g. mirror folding function or seat belt adjustment is missing. Note: The functions of these vehicle settings are not affected.

350000 EQUIPMENT

The Audio 20 control unit (A26/17) or COMAND Online control unit (A26/17) does not start (central display dark/ no audio output) and is not recognized with XENTRY Diagnostics although the fuses and the power supply are OK.

130000 VISIBILITY

Passenger side outside mirror glass adjusts itself at random at ignition on/off

350000 EQUIPMENT

MY-All Model 205, Maintenance Interval

350000 EQUIPMENT

In addition to the information published in the Introduction into Service Manual, note maintenance interval changes for model 205.

353000 EQUIPMENT:ELECTRICAL

"SOS mbrace service not activated".

110000 ELECTRICAL SYSTEM

The COMAND unit does not start or the COMAND display remains dark. The COMAND unit cannot be operated. Note: The problem disappears after a lengthy idle period (>6h) or after interrupting the power supply (circuit 30).

MERCEDES-BENZ C63S AMG — All Years Overview

Complete safety history for the MERCEDES-BENZ C63S AMG across all model years (2017–2017).

5 Total Recalls

1 Total Complaints

0 Investigations

0 Reported Crashes

0 Reported Fires

0 Reported Deaths

Other MERCEDES-BENZ Models

Model	Recalls	Complaints
GLA 250	1,219	416	View
GLC 300	1,143	568	View
GLE 350	1,116	311	View
C 300	1,074	360	View
AMG GLS63	963	12	View
AMG C43	944	74	View
CLA 250	923	130	View
AMG GLC43	920	42	View