2002 MERCEDES-BENZ C320
3 recalls — 102 complaints — 36 TSBs
24V874000 Nov 19, 2024
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.
Consequence
A detached sunroof panel can become a road hazard, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous NHTSA recall number 22V-954. MBUSA's number for this reca... Read more
22V954000 Dec 23, 2022
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.
Consequence
A detached sunroof panel may become a road hazard, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed February 3, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall expands NHTSA recall number 19V-918. MBUSA's numbers for this recall are 2023010004, 2... Read more
19V918000 Dec 20, 2019
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Defect Description
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/... Read more
Consequence
A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.
Complaint Statistics
102 total complaints
4 crashes 3 fires 6 injuries 1 deaths
Top Reported Components
| Component | Complaints |
|---|---|
| ELECTRICAL SYSTEM | 29 |
| SEATS | 21 |
| ELECTRONIC STABILITY CONTROL (ESC) | 5 |
| ELECTRICAL SYSTEM:12V/24V/48V BATTERY | 4 |
| EXTERIOR LIGHTING | 3 |
| UNKNOWN OR OTHER | 3 |
| POWER TRAIN:AUTOMATIC TRANSMISSION | 3 |
| AIR BAGS:FRONTAL | 2 |
| AIR BAGS | 2 |
| STEERING | 2 |
ELECTRICAL SYSTEM
Sep 5, 2024
Incident date: Aug 3, 2024
The power steering quits with no warning. It is very difficult to drive as without power steering turning is very difficult. It takes agreat deal of strength. I am worried that I may not be able to make a turn if the steering goes out during a turn. Have to restart truck to get power steering back.... Read more
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Sep 5, 2024
Incident date: Jun 1, 2019
Driving on a slightly curving road next to a lake a car started to pull from the left of the road so he could see. This was slow And I started to brake and then to continue when he stopped. He did not enter past the double yellow. Yes he was facing the wrong way. The car locked its breaks and I was... Read more
STEERING
Oct 14, 2023
Incident date: Oct 4, 2023
The Stabilitrak system is malfunctioning on my vehicle. It does it intermittently but can be available for inspection. When the stabilitrak system malfunctions, the vehicle will either shut down completely while driving, violently jerk the wheel to one side, or it shorts out the system for brief s... Read more
ELECTRICAL SYSTEM
Oct 14, 2023
Incident date: Oct 4, 2023
The Stabilitrak system is malfunctioning on my vehicle. It does it intermittently but can be available for inspection. When the stabilitrak system malfunctions, the vehicle will either shut down completely while driving, violently jerk the wheel to one side, or it shorts out the system for brief s... Read more
UNKNOWN OR OTHER
Aug 8, 2021
Incident date: Aug 1, 2021
Vehicle constantly smells like gas inside the cabin, it makes me dizzy and affects my head overall health inhaling vapors. At first I thought I could handle it, but it just gives me nonstop headaches and I'm afraid one spark will ignite/ explode my entire vehicle. This happens everytime I fill the ... Read more
ENGINE
Aug 8, 2021
Incident date: Aug 1, 2021
Vehicle constantly smells like gas inside the cabin, it makes me dizzy and affects my head overall health inhaling vapors. At first I thought I could handle it, but it just gives me nonstop headaches and I'm afraid one spark will ignite/ explode my entire vehicle. This happens everytime I fill the ... Read more
FUEL/PROPULSION SYSTEM
Aug 8, 2021
Incident date: Aug 1, 2021
Vehicle constantly smells like gas inside the cabin, it makes me dizzy and affects my head overall health inhaling vapors. At first I thought I could handle it, but it just gives me nonstop headaches and I'm afraid one spark will ignite/ explode my entire vehicle. This happens everytime I fill the ... Read more
SEATS
Apr 3, 2020
Incident date: Mar 2, 2020
TL* THE CONTACT OWNS A 2002 MERCEDES BENZ C320. THE CONTACT STATED THAT THE BATTERY WAS DRAINED AFTER THE VEHICLE WAS PARKED AND TURNED OFF. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DRIVER'S SIDE SEAT MODULE WA... Read more
ELECTRICAL SYSTEM
Apr 3, 2020
Incident date: Mar 2, 2020
TL* THE CONTACT OWNS A 2002 MERCEDES BENZ C320. THE CONTACT STATED THAT THE BATTERY WAS DRAINED AFTER THE VEHICLE WAS PARKED AND TURNED OFF. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DRIVER'S SIDE SEAT MODULE WA... Read more
AIR BAGS
Nov 9, 2018
Incident date: Jan 7, 2016
TL* THE CONTACT OWNED A 2002 MERCEDES-BENZ C320. THE CONTACT CALLED ON BEHALF OF THE DRIVER. WHILE DRIVING AT AN UNKNOWN SPEED, THE DRIVER LOST CONTROL OF THE VEHICLE. THE VEHICLE SPUN AROUND SEVERAL TIMES AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY AND THE VEHICLE CAUGHT ON FIRE. THE DRI... Read more
Crash
Fire
1 deaths
ELECTRICAL SYSTEM
Aug 7, 2017
Incident date: Jul 25, 2017
BATTERY DRAINING
SEATS
Oct 27, 2016
Incident date: Sep 27, 2016
SEATS CONTROL MODULE
ELECTRICAL SYSTEM
Aug 7, 2015
Incident date: Jul 22, 2015
WAS DRIVING ON HIGHWAY WHEN ESP, BAS AND ABS LIGHTS SHOW UP, AND SPEEDOMETER DISPLAY STOPS WORKING - SPEED READING GOES TO ZERO, THOUGH THERE IS NO REDUCTION IN SPEED. GET TO DESTINATION. ON RETURN IT HAPPENS AGAIN. THIS TIME I GO TO REST AREA, STOP THE CAR, REMOVE THE KEY AND RESTART. THE CAR REFUS... Read more
ELECTRONIC STABILITY CONTROL (ESC)
Aug 7, 2015
Incident date: Jul 22, 2015
WAS DRIVING ON HIGHWAY WHEN ESP, BAS AND ABS LIGHTS SHOW UP, AND SPEEDOMETER DISPLAY STOPS WORKING - SPEED READING GOES TO ZERO, THOUGH THERE IS NO REDUCTION IN SPEED. GET TO DESTINATION. ON RETURN IT HAPPENS AGAIN. THIS TIME I GO TO REST AREA, STOP THE CAR, REMOVE THE KEY AND RESTART. THE CAR REFUS... Read more
SERVICE BRAKES
Aug 7, 2015
Incident date: Jul 22, 2015
WAS DRIVING ON HIGHWAY WHEN ESP, BAS AND ABS LIGHTS SHOW UP, AND SPEEDOMETER DISPLAY STOPS WORKING - SPEED READING GOES TO ZERO, THOUGH THERE IS NO REDUCTION IN SPEED. GET TO DESTINATION. ON RETURN IT HAPPENS AGAIN. THIS TIME I GO TO REST AREA, STOP THE CAR, REMOVE THE KEY AND RESTART. THE CAR REFUS... Read more
ELECTRICAL SYSTEM
Apr 8, 2015
Incident date: Apr 7, 2015
TL*THE CONTACT OWNS A 2002 MERCEDES C320. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE CONTACT MENTIONED THAT AFTER AN HOUR, THE VEHICLE WAS ABLE TO START. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 123,384.
EXTERIOR LIGHTING
Feb 6, 2015
Incident date: Feb 25, 2013
TL*THE CONTACT OWNS A 2002 MERCEDES BENZ C320. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE INSTRUMENT PANEL FAILED TO FUNCTION. AS A RESULT, THE CONTACT WAS UNABLE TO READ THE GAUGES AND THE INDICATORS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE MECHANIC WAS UNABLE TO DIAGNOSE OR... Read more
ELECTRONIC STABILITY CONTROL (ESC)
Feb 3, 2015
Incident date: Nov 10, 2014
TL*THE CONTACT OWNS A 2002 MERCEDES BENZ C320. THE CONTACT STATED THAT THE ELECTRONIC STABILITY CONTROL LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND SMOKE STARTED TO EMIT FROM UNDER THE HOOD. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT INFORMED OF THE ISSUE. THE FAILURE MILEAG... Read more
Fire
SEATS
Nov 4, 2014
Incident date: Sep 3, 2014
THE SEAT CONTROL UNITS DO NOT SHUT OFF AND CONTINUALLY DRAIN THE BATTERY. THIS IS A WIDESPREAD PROBLEM FOR THIS MODEL CAR. *TR
SEATS
Jan 14, 2014
Incident date: Jan 9, 2014
TL* THE CONTACT OWNS A 2002 MERCEDES BENZ C320. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE POWER SEAT MODULE WAS DRAINING THE BATTERY AND AS A RESULT, IT NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE O... Read more
FUEL/PROPULSION SYSTEM
Dec 9, 2013
Incident date: Dec 9, 2013
FUEL SENDING UNIT FAILURE CAUSING GAS TANK TO LEAK. FUMES SO STRONG IN GARAGE RISK OF EXPLOSION. FUMES PERMEATING HOME. *TR
STRUCTURE:BODY
Nov 29, 2013
Incident date: Nov 9, 2011
TL* THE CONTACT OWNS A 2002 MERCEDES BENZ C320. THE CONTACT STATED THAT HE NOTICED THAT CORROSION WAS DEVELOPING ON THE LOWER PANEL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN STATED THAT THE ENTIRE BODY OF THE VEHICLE WAS CORRODED. THE MANUFACTURER WAS MADE AWAR... Read more
ELECTRONIC STABILITY CONTROL (ESC)
Aug 30, 2013
Incident date: Jul 22, 2013
DRIVING FROM SAN FRANCISCO (SEA LEVEL) AND EVENTUALLY DESCENDING FROM ECHO PASS AT 7200 FEET ELEV TO LAKE TAHOE (6200 FEET ELEV) ON HIWAY 50, ALL OF A SUDDEN, THE VEHICLE DISPLAY SHOWED AN ESP WARNING LIGHT WHILE SIMULTANEOUSLY THE ENGINE WENT INTO 'IDLE' MODE (ENGINE WAS STILL RUNNING) AND THE ACCE... Read more
ELECTRONIC STABILITY CONTROL (ESC)
Jul 18, 2013
Incident date: Jul 14, 2013
THERE HAVE BEEN TWO WARNING LIGHTS FOR REAR LIGHTS AND AFTER DRIVING FOR 4 HOURS, A WARNING CAME ON FOR ELECTRICAL STABILITY AND MY CAR QUIT WORKING COMPLETELY. THERE WAS A BURNING SMELL AND I HAD TO RESTART IT. I AM VERY CONCERNED ABOUT THIS. *TR
EXTERIOR LIGHTING
Jul 18, 2013
Incident date: Jul 14, 2013
THERE HAVE BEEN TWO WARNING LIGHTS FOR REAR LIGHTS AND AFTER DRIVING FOR 4 HOURS, A WARNING CAME ON FOR ELECTRICAL STABILITY AND MY CAR QUIT WORKING COMPLETELY. THERE WAS A BURNING SMELL AND I HAD TO RESTART IT. I AM VERY CONCERNED ABOUT THIS. *TR
ELECTRICAL SYSTEM
Jul 18, 2013
Incident date: Jul 14, 2013
THERE HAVE BEEN TWO WARNING LIGHTS FOR REAR LIGHTS AND AFTER DRIVING FOR 4 HOURS, A WARNING CAME ON FOR ELECTRICAL STABILITY AND MY CAR QUIT WORKING COMPLETELY. THERE WAS A BURNING SMELL AND I HAD TO RESTART IT. I AM VERY CONCERNED ABOUT THIS. *TR
ELECTRICAL SYSTEM
Mar 22, 2013
Incident date: Dec 10, 2012
TL* THE CONTACT OWNS A 2002 MERCEDES C320. THE CONTACT STATED HE HAD TO REPLACE THE BATTERY IN THE VEHICLE SEVERAL TIMES. THE DEALER STATED THE SEAT CONTROLS FOR THE PASSENGER SEAT DRAINED THE BATTERY AND THE SEAT CONTROL MODULE NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS 89,000 AND THE CURRENT M... Read more
SEATS
Mar 22, 2013
Incident date: Dec 10, 2012
TL* THE CONTACT OWNS A 2002 MERCEDES C320. THE CONTACT STATED HE HAD TO REPLACE THE BATTERY IN THE VEHICLE SEVERAL TIMES. THE DEALER STATED THE SEAT CONTROLS FOR THE PASSENGER SEAT DRAINED THE BATTERY AND THE SEAT CONTROL MODULE NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS 89,000 AND THE CURRENT M... Read more
SEATS
Jul 17, 2012
Incident date: Jul 1, 2007
I CAME OUT AND MY BATTERY WAS DEAD WITHOUT WARNING. I TOOK THE VEHICLE TO DOWNTOWN LA MOTORS(MERCEDES BENZ) DEALER, WHERE THEY EXPLAINED THAT THE SEAT CONTROL MODULES WERE STAYING ON AND CAUSING THE BATTERY TO DRAIN. I SUBSEQUENTLY HAD TO UNHOOK THE SEAT CONTROLS AND NOW I AM UNABLE TO MOVE MY SEATS... Read more
ELECTRICAL SYSTEM
Jul 17, 2012
Incident date: Jul 1, 2007
I CAME OUT AND MY BATTERY WAS DEAD WITHOUT WARNING. I TOOK THE VEHICLE TO DOWNTOWN LA MOTORS(MERCEDES BENZ) DEALER, WHERE THEY EXPLAINED THAT THE SEAT CONTROL MODULES WERE STAYING ON AND CAUSING THE BATTERY TO DRAIN. I SUBSEQUENTLY HAD TO UNHOOK THE SEAT CONTROLS AND NOW I AM UNABLE TO MOVE MY SEATS... Read more
ELECTRICAL SYSTEM
Apr 28, 2012
Incident date: Jan 14, 2010
ON 1/14/2012 CAR WONT START BATTERY DEAD, CALL AAA TOW TRUCK. JUMP BATTERY OK USED CARED NEXT DAY AND ON FAUL COME UP ON MY CARS TROULBE SCREEN TO INDICATED THAT I HAD ANY OTHER TROUBLE IN ANY SYSTEM IT THE CAR, WE WHEN TO FL ON THE ON THE 16 OF JANUARY CAR WAS HOME (IN NY) SON WAS GOING TO TAKE... Read more
SEATS
Apr 26, 2012
Incident date: Apr 2, 2012
I HAVE A 2002 MERCEDES C320. MY BATTERY IS DEAD AFTER SEATING OVERNIGHT. TOOK THE CAR TO THE AUSTIN MB DEALERSHIP TO DIAGNOSE THE PROBLEM. I WAS TOLD THAT THE POWER SEAT MOTOR IS DRAINING MY BATTERY. BOTH SEATS. COME TO FIND OUT THAT MANY OTHER PEOPLE HAVE EXPERIENCED THE SAME PROBLEM. I CAL... Read more
ELECTRICAL SYSTEM
Apr 26, 2012
Incident date: Apr 2, 2012
I HAVE A 2002 MERCEDES C320. MY BATTERY IS DEAD AFTER SEATING OVERNIGHT. TOOK THE CAR TO THE AUSTIN MB DEALERSHIP TO DIAGNOSE THE PROBLEM. I WAS TOLD THAT THE POWER SEAT MOTOR IS DRAINING MY BATTERY. BOTH SEATS. COME TO FIND OUT THAT MANY OTHER PEOPLE HAVE EXPERIENCED THE SAME PROBLEM. I CAL... Read more
SEATS
May 23, 2011
Incident date: Feb 25, 2011
BATTERY DIES. AFTER DIAGNOSTIC, FOUND THAT DRIVER SEAT CONTROL UNIT DRAINED BATTERY. REPLACED BATTERY AND EVENTUALLY ALL CONTROLS FAIL ON THE SEAT AND STEERING WHEEL. I AM ONE OF MANY MANY PEOPLE WITH THE SAME PROBLEM. NO SOLUTION FOUND AND NO RECALL TO REPAIR. *TR
SEATS
May 11, 2011
Incident date: Mar 15, 2011
MERCEDES 2002 C320. POWER SEAT CONTROL MODULE FOR BOTH DRIVER AND PASSENGER DRAIN THE BATTERY TO A EXTENT THAT CAR CAN NOT BE STARTED UP. ONLY SOLUTION IS BUY A NEW ($500.00 PLUS LABOR) CONTROL MODULE. I'VE DONE A RESEARCH IN DIFFERENT MERCEDES FORUMS AND IT SEEMS TO BE A COMMON PROBLEM AMONG THESE ... Read more
ELECTRICAL SYSTEM
Feb 25, 2011
Incident date: Jan 5, 2011
TL* THE CONTACT OWNS A 2002 MERCEDES BENZ C320. THE CONTACT STATED THAT THE BATTERY CONTINUED TO FAIL EACH TIME THE VEHICLE WAS STARTED. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THE SEAT MODULE WAS DRAINING THE BATTERY THAT WAS LOCATED UNDER THE FRONT DRIVER AND PASSENGER SEATS. THE CONT... Read more
ELECTRICAL SYSTEM
Dec 13, 2010
Incident date: Nov 1, 2010
I HAVE A 2002 MERCEDES C-320 CAR THAT THE BATTERY WILL NOT HOLD A CHARGE! I HAD THE MERCEDES DEALER COME TO MY HOME AND PUT IN A NEW BATTERY. AFTER SPENDING $300 AND 2 DAYS LATER THE NEW BATTERY WAS DEAD. I WAS TOLD IT COULD BE THE ALTERNATOR/REGULATOR BY THE MB DEALER AND THE COST WOULD BE $1,20... Read more
ELECTRONIC STABILITY CONTROL (ESC)
Dec 9, 2010
Incident date: Nov 24, 2010
UNPREDICTABLE APPLICATION OF ESP IN 2002 MERCEDES C-320 RESULTING IN SUDDEN AND UNPREDICTABLE BRAKING AND ENGINE THROTTLE DOWN. *TR
SEATS
May 2, 2010
Incident date: Jun 10, 2007
LEFT AND RIGHT ELECTRONIC SEAT MODULES WHICH ALSO CONTROLS THE STEERING WHEEL AND OTHERS FAILED AND MB DID NOT WANT TO ACCEPT THE RESPONSIBILITY PART NUMBERS ARE: 2118704626 2118704726. *TR
ELECTRICAL SYSTEM
May 2, 2010
Incident date: Jun 10, 2007
LEFT AND RIGHT ELECTRONIC SEAT MODULES WHICH ALSO CONTROLS THE STEERING WHEEL AND OTHERS FAILED AND MB DID NOT WANT TO ACCEPT THE RESPONSIBILITY PART NUMBERS ARE: 2118704626 2118704726. *TR
SEATS
Apr 13, 2010
Incident date: Dec 13, 2009
AT 45,000 MILES FRONT PASSENGER SEAT STARTED DRAINING THE BATTERY. DEALER TOLD BAD CONTROL UNIT. BECAUSE OF HIGH COST OF REPAIR ($900.), IT HAS BEEN DISCONNECTED. THE CONTROL UNIT WAS LEAST UTILIZED FOR THE PASSENGERS SEAT. THIS SHOULD NOT HAVE FAILED UNDER 45000 MILES USE. *TR
ELECTRICAL SYSTEM
Apr 13, 2010
Incident date: Dec 13, 2009
AT 45,000 MILES FRONT PASSENGER SEAT STARTED DRAINING THE BATTERY. DEALER TOLD BAD CONTROL UNIT. BECAUSE OF HIGH COST OF REPAIR ($900.), IT HAS BEEN DISCONNECTED. THE CONTROL UNIT WAS LEAST UTILIZED FOR THE PASSENGERS SEAT. THIS SHOULD NOT HAVE FAILED UNDER 45000 MILES USE. *TR
ELECTRICAL SYSTEM
Apr 5, 2010
Incident date: May 12, 2008
2002 C320 MERCEDES BENZ ELECTRICAL SEATS DRAINING BATTERY. *TR
SEATS
Apr 5, 2010
Incident date: May 12, 2008
2002 C320 MERCEDES BENZ ELECTRICAL SEATS DRAINING BATTERY. *TR
SEATS
Feb 4, 2010
Incident date: Jan 25, 2010
WE HAVE A 2002 MERCEDES C320 WAGON. THE AUTOMATIC DRIVER AND PASSENGER SEATS DRAINED THE BATTERY COMPLETELY WHERE THE CAR WILL NOT START. WE HAVE DISCONNECTED THE MODULE SEATS SO THAT IT WILL STOP DRAINING THE BATTERY. THE REPLACEMENT FOR EACH MODULE SYSTEM FOR THE SEAT IS ABOUT $500 OR MORE. I ... Read more
SEATS
Dec 27, 2009
Incident date: Jan 7, 2008
MERCEDES BENZ 2002, C320 *STEERING WHEEL MALFUNCTION *SRS WARNING *SEATS MALFUNCTION *BRAKE AND OIL FLUID MISLEADING INFO *BATTERY DRAIN *TURNING SIGNALS REQUIRING NEW HARNESS THAT COST A LOT $$$. *TR
EXTERIOR LIGHTING
Dec 27, 2009
Incident date: Jan 7, 2008
MERCEDES BENZ 2002, C320 *STEERING WHEEL MALFUNCTION *SRS WARNING *SEATS MALFUNCTION *BRAKE AND OIL FLUID MISLEADING INFO *BATTERY DRAIN *TURNING SIGNALS REQUIRING NEW HARNESS THAT COST A LOT $$$. *TR
AIR BAGS
Dec 27, 2009
Incident date: Jan 7, 2008
MERCEDES BENZ 2002, C320 *STEERING WHEEL MALFUNCTION *SRS WARNING *SEATS MALFUNCTION *BRAKE AND OIL FLUID MISLEADING INFO *BATTERY DRAIN *TURNING SIGNALS REQUIRING NEW HARNESS THAT COST A LOT $$$. *TR
STEERING
Dec 27, 2009
Incident date: Jan 7, 2008
MERCEDES BENZ 2002, C320 *STEERING WHEEL MALFUNCTION *SRS WARNING *SEATS MALFUNCTION *BRAKE AND OIL FLUID MISLEADING INFO *BATTERY DRAIN *TURNING SIGNALS REQUIRING NEW HARNESS THAT COST A LOT $$$. *TR
SERVICE BRAKES, ELECTRIC
Dec 27, 2009
Incident date: Jan 7, 2008
MERCEDES BENZ 2002, C320 *STEERING WHEEL MALFUNCTION *SRS WARNING *SEATS MALFUNCTION *BRAKE AND OIL FLUID MISLEADING INFO *BATTERY DRAIN *TURNING SIGNALS REQUIRING NEW HARNESS THAT COST A LOT $$$. *TR
Showing 50 of 102 complaints.
EPA Fuel Economy — 2002 MERCEDES-BENZ C320
| Trim / Engine | City MPG | Highway MPG | Combined MPG | Fuel Type | Annual Fuel Cost |
|---|---|---|---|---|---|
| 3.2L 6-cyl, Automatic 5-spd (Rear-Wheel Drive) | 17.0 | 23.0 | 19.0 | Premium | $4,300 |
CO2 Emissions: -1.0 g/mile (Compact Cars)
Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.
Technical Service Bulletins — 2002 MERCEDES-BENZ C320
36 manufacturer communications from 27 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 220000 SEATS | 5 |
| 110000 ELECTRICAL SYSTEM | 4 |
| 100000 POWER TRAIN | 2 |
| 060000 ENGINE AND ENGINE COOLING | 2 |
| 118000 ELECTRICAL SYSTEM:SOFTWARE | 1 |
| 014200 STEERING:RACK AND PINION:RACK | 1 |
| 250000 ELECTRONIC STABILITY CONTROL | 1 |
| 121000 EXTERIOR LIGHTING:HEADLIGHTS | 1 |
LI91.18-P-077075
Dec 4, 2023
220000 SEATS
Crease formation on genuine leather seat covers in vehicles with low mileage ??A?A? Objects left on the seats for extended periods of time (pressure marks). ??A?A? Objects wedged between the seat backrest and seat cushion (e.g. seat bel
LI54.30-P-072145
Dec 10, 2020
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
NTG5.5: Incorrect time shown on instrument cluster, COMAND display, and analog clock
LI54.30-P-072145
Dec 10, 2020
110000 ELECTRICAL SYSTEM
NTG5.5: Incorrect time shown on instrument cluster, COMAND display, and analog clock
LI42.47-P-067502
Dec 9, 2020
030000 SERVICE BRAKES, HYDRAULIC
If the customer brakes sharply from a speed of > 30mph, without ABS intervention, there is a single cracking noise from the area of the ESP hydraulic unit
LI42.47-P-067502
Dec 9, 2020
251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
If the customer brakes sharply from a speed of > 30mph, without ABS intervention, there is a single cracking noise from the area of the ESP hydraulic unit
LI27.50-P-071658
Sep 30, 2020
100000 POWER TRAIN
Harsh engagement when changing gear range from P to D or R
LI33 30-P-056665
Aug 5, 2019
356000 EQUIPMENT ADAPTIVE/MOBILITY
Throttle lift-off clunking noises at drive shafts of front axle
LI33 30-P-056665
Aug 5, 2019
020000 SUSPENSION
Throttle lift-off clunking noises at drive shafts of front axle
LI91 45-P-066075
Jul 23, 2018
150000 SEAT BELTS
Seat belt extender toothed rack sluggish or makes noises
LI05.10-P-049909
Jun 9, 2015
060000 ENGINE AND ENGINE COOLING
Engine noises after engine start
LI32.25-P-061137
Mar 24, 2015
021000 SUSPENSION:FRONT
Clunking noise from front axle suspension strut or rear axle shock absorber on short strokes of the damper
LI32.25-P-061137
Mar 24, 2015
021400 SUSPENSION:FRONT:MACPHERSON STRUT
Clunking noise from front axle suspension strut or rear axle shock absorber on short strokes of the damper
LI32.25-P-061137
Mar 24, 2015
022400 SUSPENSION:REAR:SHOCK ABSORBER
Clunking noise from front axle suspension strut or rear axle shock absorber on short strokes of the damper
LI91.10-P-048497
Jul 12, 2014
160000 STRUCTURE
Noise complaints when load on backrest frame changes. Affects the driver and front passenger seats. Also perform the remedial action if you are performing work on: - backrest frame - backrest cover or - guide rail of head restraint. I
LI91.10-P-059391
Jul 12, 2014
220000 SEATS
Noise from the front seats during load change.
LI91.10-P-049799
Jul 10, 2014
110000 ELECTRICAL SYSTEM
The presence of a quiescent current can have several causes. These are not always recognized and lead to an increased number of OK components being removed. Possible Hall sensor faults or normalization faults can exist which can be elimin
LI91.25-P-059380
Jul 10, 2014
220000 SEATS
Pneumatic comfort systems with insufficient performance, entirely inoperative or leaky.
LI91.10-P-048498
Jul 9, 2014
220000 SEATS
Noises from area of seat adjuster or cushion frame.
LI91.10-P-048503
Jul 9, 2014
220000 SEATS
Grunting noise or ripping noise at seat-back lining
LI05.10-P-058758
Mar 19, 2014
060000 ENGINE AND ENGINE COOLING
Noise: A rattling noise may be heard from the area of the chain drive for approx. 2-5 seconds after engine start. And/or: Fault code entries in engine control unit: SIM271DE20: P001177 The position of the intake camshaft (cylinder bank
LI35.30-P-058566
Feb 25, 2014
100000 POWER TRAIN
Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). Heard once when changing from forward to reverse (and vice versa)
C1A140101
Feb 11, 2014
353000 EQUIPMENT:ELECTRICAL
This Customer 1 Action has been initiated because certain mbrace subscribers were recently contacted by mbrace informing them that they need to have an i-button call performed to ensure their mbrace device has registered with the Verizon
LI8270P055572
Aug 5, 2013
118000 ELECTRICAL SYSTEM:SOFTWARE
Mobile phone cotacts are not transferred completely.
LI82.85-P-055695
Jul 8, 2013
110000 ELECTRICAL SYSTEM
The COMAND unit does not start or the COMAND display remains dark. The COMAND unit cannot be operated. Note: The problem disappears after a lengthy idle period (>6h) or after interrupting the power supply (circuit 30).
LI47.20-P-054958
Jul 1, 2013
070000 FUEL SYSTEM, GASOLINE
Combination message: "Clean fuel filter" is displayed. The fault code 162500 (water level message - Bosch) or P226997 (water level message - Delphi) or 171600 (filter load - Bosch) is stored in the engine control unit.
SB-2009100001
Apr 1, 2011
114000 ELECTRICAL SYSTEM:WIRING
MERCEDES: REPLACE THE CAMSHAFT ADJUSTMENT SOLENOID(S) AND INSTALL ADAPTER HARNESS(ES). DUE TO THE SETTLING PROPERTIES OF THE SEAL OF THE CAMSHAFT ADJUSTMENT SOLENOID SPECIFICATION, OIL MAY ENTER THE ENGINE WIRING HARNESS(ES) THROUGH THE E
SB-2009100001
Apr 1, 2011
113100 ELECTRICAL SYSTEM:STARTER ASSEMBLY:SOLENOID
MERCEDES: REPLACE THE CAMSHAFT ADJUSTMENT SOLENOID(S) AND INSTALL ADAPTER HARNESS(ES). DUE TO THE SETTLING PROPERTIES OF THE SEAL OF THE CAMSHAFT ADJUSTMENT SOLENOID SPECIFICATION, OIL MAY ENTER THE ENGINE WIRING HARNESS(ES) THROUGH THE E
LI-43-10
Aug 3, 2010
031100 SERVICE BRAKES, ELECTRIC
MERCEDES BENZ (DAIMLER): UNSATISFACTORY BRAKE SERVO ASSISTANCE AFTER A COLD START, PRIMARILY WHEN MANEUVERING. LOW VACUUM IN THE INTAKE MANIFOLD DUE TO WIDE OPEN THROTTLE VALVE. RETROFIT ELECTRIC BRAKE BOOSTER VACUUM PUMP (M56). MODEL 20
PB-91-60-53A
Feb 27, 2009
140000 AIR BAGS
MERCEDES VEHICLE: THE SRS INDICATOR LAMP IS ILLUMINATED AND CODE B1058 AND B2DBO ARE STORED, REPLACE THE SRS CONTROL UNIT. MODELS 203 AND MODEL 209. MODEL YEARS UNKNOWN. *PE
PB-91-60-53A
Feb 27, 2009
110000 ELECTRICAL SYSTEM
MERCEDES VEHICLE: THE SRS INDICATOR LAMP IS ILLUMINATED AND CODE B1058 AND B2DBO ARE STORED, REPLACE THE SRS CONTROL UNIT. MODELS 203 AND MODEL 209. MODEL YEARS UNKNOWN. *PE
PB-82-10-376F
Feb 6, 2009
121000 EXTERIOR LIGHTING:HEADLIGHTS
MERCEDES VEHICLES: THE XENON OR BI-XENON HEADLAMP NOT FUNCTIONING. A FUNCTION DESCRIPTION CAN BE FOUND IN WIS DOCUMENT GF8S.10-P-20010 (203), GF82.10-P-0003Q (209); GF82.10-P-3002R (230). MODEL YEARS UKNOWN. *PE
PB-42-30-103
Jan 13, 2009
046100 SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE
MERCEDES VEHICLE: THE ANTI-LOCK BRAKE SYSTEM (ABS) RETURN FLOW PUMP RUNNING WITHOUT CONTROL WITH CORRESPONDING FAULT CODE C1401, CLEAN AND INSULATED THE CONNECTOR FOR THE RETURN FLOW PUMP RELAY. MODELS 202 AND 208. MODEL YEARS UNKNOWN.
PB-42-30-103
Jan 13, 2009
046000 SERVICE BRAKES, AIR:ANTILOCK
MERCEDES VEHICLE: THE ANTI-LOCK BRAKE SYSTEM (ABS) RETURN FLOW PUMP RUNNING WITHOUT CONTROL WITH CORRESPONDING FAULT CODE C1401, CLEAN AND INSULATED THE CONNECTOR FOR THE RETURN FLOW PUMP RELAY. MODELS 202 AND 208. MODEL YEARS UNKNOWN.
462046
Dec 4, 2008
014000 STEERING:RACK AND PINION
PLAY IN THE RACK AND PINION STEERING SYSTEM. MODELS 203, 209, 210, 211, 215, 220, 230. MERCEDES BENZ. *KB UPDATED 5/13/09. *PE
462046
Dec 4, 2008
014200 STEERING:RACK AND PINION:RACK
PLAY IN THE RACK AND PINION STEERING SYSTEM. MODELS 203, 209, 210, 211, 215, 220, 230. MERCEDES BENZ. *KB UPDATED 5/13/09. *PE
PB 42-45-98
Mar 28, 2008
250000 ELECTRONIC STABILITY CONTROL
MODEL 203 (C) SERIES FROM PRODUCTION 8/1/01 TO 2/1/03 AND MODEL 209 (CLK) SERIES UP TO PRODUCTION 2/1/03; ESP VISIT WORKSHOP WITH FAULT CODE C1185. *PE
MERCEDES-BENZ C320 — All Years Overview
Complete safety history for the MERCEDES-BENZ C320 across all model years (2001–2005).
16
Total Recalls
303
Total Complaints
0
Investigations
17
Reported Crashes
8
Reported Fires
1
Reported Deaths