2001 MERCEDES-BENZ C320
3 recalls — 117 complaints — 33 TSBs
24V874000 Nov 19, 2024
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.
Consequence
A detached sunroof panel can become a road hazard, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous NHTSA recall number 22V-954. MBUSA's number for this reca... Read more
22V954000 Dec 23, 2022
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.
Consequence
A detached sunroof panel may become a road hazard, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed February 3, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall expands NHTSA recall number 19V-918. MBUSA's numbers for this recall are 2023010004, 2... Read more
19V918000 Dec 20, 2019
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Defect Description
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/... Read more
Consequence
A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.
Complaint Statistics
117 total complaints
8 crashes 3 fires
Top Reported Components
| Component | Complaints |
|---|---|
| ELECTRICAL SYSTEM | 23 |
| SEATS | 17 |
| ENGINE AND ENGINE COOLING:ENGINE | 6 |
| VEHICLE SPEED CONTROL | 5 |
| ENGINE AND ENGINE COOLING | 5 |
| EXTERIOR LIGHTING | 5 |
| STEERING | 4 |
| VISIBILITY:POWER WINDOW DEVICES AND CONTROLS | 3 |
| SERVICE BRAKES | 3 |
| EQUIPMENT | 3 |
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Oct 30, 2023
Incident date: May 10, 2001
While driving up on the leveling blocks, 9 of them shattered. Hard plastic pieces of the blocks became shrapnel that flew across the driveway. Had I been standing where I normally do, I would have been hit by the shrapnel and suffered injury. When I tried to contact Amazon for a refund, I noticed nu... Read more
VISIBILITY
Jun 10, 2022
Incident date: Dec 28, 2019
The contact owns a 2001 Mercedes-Benz C320. The contact received notification of NHTSA Campaign Number: 19V918000 (Visibility) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manuf... Read more
VISIBILITY:SUN/MOON ROOF ASSEMBLY
May 29, 2020
Incident date: Mar 1, 2020
TL* THE CONTACT OWNS A 2001 MERCEDES-BENZ C320. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V918000 (VISIBILITY). THE CONTACT CALLED AN UNKNOWN MERCEDES-BENZ DEALER, LOCATED IN MESA, AZ, AND IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE SUNROOF... Read more
STRUCTURE
May 3, 2018
Incident date: May 3, 2018
2001 MERCEDES BENZ C320. CONSUMER WRITES IN REGARDS TO DEFECTIVE HEADLINER. *LD *JS
ELECTRICAL SYSTEM
Jul 17, 2016
Incident date: Jul 16, 2016
MY BATTERY KEEPS DRAINING. WHEN I LOOK AT THE DISPLAY SCREEN IT ONLY STATES THAT THE FRONT RIGHT LIGHT IS OUT. WHEN I HAD TWO MECHANICS LOOK AT IT AND THEY STATED THAT MY BATTERY IS BEING DRAINED DUE TO MY SEAT FUNCTION NOT WORKING PROPERLY. AFTER NOT USING MY BATTERY FOR HOURS IT DIES. I KEEP HAVIN... Read more
SEATS
Jul 17, 2016
Incident date: Jul 16, 2016
MY BATTERY KEEPS DRAINING. WHEN I LOOK AT THE DISPLAY SCREEN IT ONLY STATES THAT THE FRONT RIGHT LIGHT IS OUT. WHEN I HAD TWO MECHANICS LOOK AT IT AND THEY STATED THAT MY BATTERY IS BEING DRAINED DUE TO MY SEAT FUNCTION NOT WORKING PROPERLY. AFTER NOT USING MY BATTERY FOR HOURS IT DIES. I KEEP HAVIN... Read more
EXTERIOR LIGHTING
Jul 17, 2016
Incident date: Jul 16, 2016
MY BATTERY KEEPS DRAINING. WHEN I LOOK AT THE DISPLAY SCREEN IT ONLY STATES THAT THE FRONT RIGHT LIGHT IS OUT. WHEN I HAD TWO MECHANICS LOOK AT IT AND THEY STATED THAT MY BATTERY IS BEING DRAINED DUE TO MY SEAT FUNCTION NOT WORKING PROPERLY. AFTER NOT USING MY BATTERY FOR HOURS IT DIES. I KEEP HAVIN... Read more
UNKNOWN OR OTHER
May 6, 2016
Incident date: Jun 15, 2010
I HAD A FEW ELECTRICAL PROBLEMS BUT HAVE NOW BEEN RESOLVED THROUGH MANY REPAIR SHOP VISITS. I HAVE 109,000 MILES ON THE CAR. NOW. THE ISSUE THAT KEPT OCCURRING IS THE PASSENGER DOOR HANDLE THAT KEEPS COMING OFF. I ALREADY REPLACED IT ONCE AND THE PART ITSELF IS $350. I CAN BUY THE WHOLE DOOR FOR $3... Read more
EXTERIOR LIGHTING
May 6, 2016
Incident date: Jun 15, 2010
I HAD A FEW ELECTRICAL PROBLEMS BUT HAVE NOW BEEN RESOLVED THROUGH MANY REPAIR SHOP VISITS. I HAVE 109,000 MILES ON THE CAR. NOW. THE ISSUE THAT KEPT OCCURRING IS THE PASSENGER DOOR HANDLE THAT KEEPS COMING OFF. I ALREADY REPLACED IT ONCE AND THE PART ITSELF IS $350. I CAN BUY THE WHOLE DOOR FOR $3... Read more
STEERING
Apr 23, 2016
Incident date: Mar 29, 2016
I JUST BOUGHT THE CAR AND TWO DAYS LATER THE SMART KEY WON'T TURN, CAN'T UNLOCK THE STEERING WHEEL AND THE SHIFFTER THE GOOD THINK THE CAR WAS PARKED ON MY DRIVE WAY CALL TOW TRUCK TAKE TO THE SHOP AND THEY SAY I NEED A NEW KEY AND IGNITION CONTROL MODULE BUT ONLY DEALER CAN DO THAT, $1,400.00 DOLLA... Read more
ELECTRICAL SYSTEM
Apr 23, 2016
Incident date: Mar 29, 2016
I JUST BOUGHT THE CAR AND TWO DAYS LATER THE SMART KEY WON'T TURN, CAN'T UNLOCK THE STEERING WHEEL AND THE SHIFFTER THE GOOD THINK THE CAR WAS PARKED ON MY DRIVE WAY CALL TOW TRUCK TAKE TO THE SHOP AND THEY SAY I NEED A NEW KEY AND IGNITION CONTROL MODULE BUT ONLY DEALER CAN DO THAT, $1,400.00 DOLLA... Read more
VEHICLE SPEED CONTROL
Sep 23, 2015
Incident date: Sep 19, 2015
I BOUGHT A 2001 MERCEDES BENZ C320 VEHICLE USED ON 9/19. AFTER TAKING IT HOME, I NOTICED WHILE DRIVING THE VEHICLE ACCELERATES ON ITS OWN WITHOUT MY FOOT ON THE PETAL. I DOUBLE CHECKED TO MAKE SURE THE CRUISE CONTROL FUNCTION WAS OFF AND THE VEHICLE CONTINUED TO ACCELERATE ON ITS OWN AT A HIGH SPEED... Read more
SEATS
Jan 8, 2015
Incident date: Nov 30, 2013
TL* THE CONTACT OWNS A 2001 MERCEDES BENZ C320. THE CONTACT STATED THAT THE BATTERY MALFUNCTIONED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE DRIVER AND PASSENGER SEAT CONTROL MODULES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS N... Read more
ELECTRICAL SYSTEM
Aug 4, 2014
Incident date: May 5, 2014
AT 55 MPH THE FRONT LEFT BRAKE ENGAGES WITHOUT APPLYING THE BRAKE PEDAL AND AFTER A FEW SECONDS RELEASES, THE BAS AND ESC FAULTS ARE THEN VISIBLE ON THE DASH. THE BRAKE LIGHT SWITCH WAS REPLACED BY MERCEDES TWO TIMES, BUT THIS CONDITION SHOWS UP AFTER A FEW DAYS OF DRIVING , CODES SHOW THAT THE YAW ... Read more
ELECTRONIC STABILITY CONTROL (ESC)
Aug 4, 2014
Incident date: May 5, 2014
AT 55 MPH THE FRONT LEFT BRAKE ENGAGES WITHOUT APPLYING THE BRAKE PEDAL AND AFTER A FEW SECONDS RELEASES, THE BAS AND ESC FAULTS ARE THEN VISIBLE ON THE DASH. THE BRAKE LIGHT SWITCH WAS REPLACED BY MERCEDES TWO TIMES, BUT THIS CONDITION SHOWS UP AFTER A FEW DAYS OF DRIVING , CODES SHOW THAT THE YAW ... Read more
SERVICE BRAKES
Aug 4, 2014
Incident date: May 5, 2014
AT 55 MPH THE FRONT LEFT BRAKE ENGAGES WITHOUT APPLYING THE BRAKE PEDAL AND AFTER A FEW SECONDS RELEASES, THE BAS AND ESC FAULTS ARE THEN VISIBLE ON THE DASH. THE BRAKE LIGHT SWITCH WAS REPLACED BY MERCEDES TWO TIMES, BUT THIS CONDITION SHOWS UP AFTER A FEW DAYS OF DRIVING , CODES SHOW THAT THE YAW ... Read more
EXTERIOR LIGHTING
Jul 30, 2014
Incident date: Jul 22, 2014
THE "MULTI FUNCTION DISPLAY" (MFD) SCREEN IN THE DASH FADES WITH INTERIOR HEAT (IN SUMMER) AND EVENTUALLY FAILS OVER TIME. THE MFD DISPLAYS ALL CRITICAL VEHICLE OPERATION INFORMATION (SUCH AS COOLANT TEMPERATURE WARNINGS, ELECTRONIC STABILITY CONTROL ACTIVATION, ETC.), AND ALL NOTIFICATION OF VEHIC... Read more
ENGINE
Jul 30, 2014
Incident date: Jul 22, 2014
THE "MULTI FUNCTION DISPLAY" (MFD) SCREEN IN THE DASH FADES WITH INTERIOR HEAT (IN SUMMER) AND EVENTUALLY FAILS OVER TIME. THE MFD DISPLAYS ALL CRITICAL VEHICLE OPERATION INFORMATION (SUCH AS COOLANT TEMPERATURE WARNINGS, ELECTRONIC STABILITY CONTROL ACTIVATION, ETC.), AND ALL NOTIFICATION OF VEHIC... Read more
ELECTRICAL SYSTEM
Jul 30, 2014
Incident date: Jul 22, 2014
THE "MULTI FUNCTION DISPLAY" (MFD) SCREEN IN THE DASH FADES WITH INTERIOR HEAT (IN SUMMER) AND EVENTUALLY FAILS OVER TIME. THE MFD DISPLAYS ALL CRITICAL VEHICLE OPERATION INFORMATION (SUCH AS COOLANT TEMPERATURE WARNINGS, ELECTRONIC STABILITY CONTROL ACTIVATION, ETC.), AND ALL NOTIFICATION OF VEHIC... Read more
EXTERIOR LIGHTING
Apr 29, 2014
Incident date: Apr 18, 2008
MY 2001 MERCEDES-BENZ C320'S BATTERY WAS CONSTANTLY GOING BAD AND HAVING TO BE JUMPED AFTER NOT STARTING IT OR DRIVING IT FOR APPROX. 24 HOURS. FINALLY, AFTER A CERTIFIED MERCEDES MECHANIC INVESTIGATED THE PROBLEM, HE INFORMED ME THAT THE PROBLEM ORIGINATED FROM THE DRIVER'S SEAT MODULE, WHICH WAS ... Read more
SEATS
Apr 29, 2014
Incident date: Apr 18, 2008
MY 2001 MERCEDES-BENZ C320'S BATTERY WAS CONSTANTLY GOING BAD AND HAVING TO BE JUMPED AFTER NOT STARTING IT OR DRIVING IT FOR APPROX. 24 HOURS. FINALLY, AFTER A CERTIFIED MERCEDES MECHANIC INVESTIGATED THE PROBLEM, HE INFORMED ME THAT THE PROBLEM ORIGINATED FROM THE DRIVER'S SEAT MODULE, WHICH WAS ... Read more
ELECTRICAL SYSTEM
Apr 29, 2014
Incident date: Apr 18, 2008
MY 2001 MERCEDES-BENZ C320'S BATTERY WAS CONSTANTLY GOING BAD AND HAVING TO BE JUMPED AFTER NOT STARTING IT OR DRIVING IT FOR APPROX. 24 HOURS. FINALLY, AFTER A CERTIFIED MERCEDES MECHANIC INVESTIGATED THE PROBLEM, HE INFORMED ME THAT THE PROBLEM ORIGINATED FROM THE DRIVER'S SEAT MODULE, WHICH WAS ... Read more
SERVICE BRAKES
Apr 4, 2014
Incident date: Apr 4, 2014
TL* THE CONTACT OWNS A 2001 MERCEDES BENZ C320. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE BRAKES FAILED TO RESPOND WITHOUT WARNING. ALSO, THE CONTACT STATED THAT THE STEERING WHEEL SEIZED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE... Read more
STEERING
Apr 4, 2014
Incident date: Apr 4, 2014
TL* THE CONTACT OWNS A 2001 MERCEDES BENZ C320. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE BRAKES FAILED TO RESPOND WITHOUT WARNING. ALSO, THE CONTACT STATED THAT THE STEERING WHEEL SEIZED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE... Read more
SEATS
Jan 20, 2014
Incident date: Jan 11, 2014
REALLY DAD EXPERIENCE PROBLEMS WITH DRIVERS AND PASSENGER SIDE SEAT CONTROL MODULES DRAINING BATTERY WHEN KEY OFF MY CAR STARTED ON FIRE UNDER THE HOOD .!! TWO TIMES. *TR
Fire
ELECTRICAL SYSTEM
Jan 20, 2014
Incident date: Jan 11, 2014
REALLY DAD EXPERIENCE PROBLEMS WITH DRIVERS AND PASSENGER SIDE SEAT CONTROL MODULES DRAINING BATTERY WHEN KEY OFF MY CAR STARTED ON FIRE UNDER THE HOOD .!! TWO TIMES. *TR
Fire
ELECTRONIC STABILITY CONTROL (ESC)
Jan 20, 2014
Incident date: Jan 11, 2014
REALLY DAD EXPERIENCE PROBLEMS WITH DRIVERS AND PASSENGER SIDE SEAT CONTROL MODULES DRAINING BATTERY WHEN KEY OFF MY CAR STARTED ON FIRE UNDER THE HOOD .!! TWO TIMES. *TR
Fire
ELECTRICAL SYSTEM
Dec 24, 2013
Incident date: Sep 3, 2007
THE TRUNK LID WOULD OCCASIONALLY OPEN UP ON ITS OWN, ESPECIALLY AT HIGHWAY SPEEDS, BLOCKING REAR VIEW. THIS WAS A MAJOR SAFETY HAZARD. THE PROBLEM OCCURRED SEVERAL TIMES OVER A PERIOD OF ONE-TWO MONTHS. *TR
STRUCTURE:BODY
Dec 24, 2013
Incident date: Sep 3, 2007
THE TRUNK LID WOULD OCCASIONALLY OPEN UP ON ITS OWN, ESPECIALLY AT HIGHWAY SPEEDS, BLOCKING REAR VIEW. THIS WAS A MAJOR SAFETY HAZARD. THE PROBLEM OCCURRED SEVERAL TIMES OVER A PERIOD OF ONE-TWO MONTHS. *TR
ELECTRICAL SYSTEM
Sep 11, 2013
Incident date: Mar 22, 2010
POWER CONTROL SEAT & STEERING COLUMN MODULE/REGULATOR WENT OUT & BEFORE IT DID IT USE TO DRAIN THE BATTERY WHERE CAR WOULDN'T START IF SAT FOR LESS THAN 24HRS, SO HAD TO UNPLUG BUT NOW THE ENTIRE SYSTEM DOESN'T WORK PLUGGED IN. I CAN BARELY REACH THE PEDALS TO DRIVE PROPERLY, THIS IS A SAFETY HAZARD... Read more
STEERING
Sep 11, 2013
Incident date: Mar 22, 2010
POWER CONTROL SEAT & STEERING COLUMN MODULE/REGULATOR WENT OUT & BEFORE IT DID IT USE TO DRAIN THE BATTERY WHERE CAR WOULDN'T START IF SAT FOR LESS THAN 24HRS, SO HAD TO UNPLUG BUT NOW THE ENTIRE SYSTEM DOESN'T WORK PLUGGED IN. I CAN BARELY REACH THE PEDALS TO DRIVE PROPERLY, THIS IS A SAFETY HAZARD... Read more
SEATS
Sep 11, 2013
Incident date: Mar 22, 2010
POWER CONTROL SEAT & STEERING COLUMN MODULE/REGULATOR WENT OUT & BEFORE IT DID IT USE TO DRAIN THE BATTERY WHERE CAR WOULDN'T START IF SAT FOR LESS THAN 24HRS, SO HAD TO UNPLUG BUT NOW THE ENTIRE SYSTEM DOESN'T WORK PLUGGED IN. I CAN BARELY REACH THE PEDALS TO DRIVE PROPERLY, THIS IS A SAFETY HAZARD... Read more
ELECTRICAL SYSTEM
Dec 7, 2012
Incident date: Nov 14, 2012
TL* THE CONTACT OWNS A 2001 MERCEDES BENZ C320. THE CONTACT STATED THAT SHE ATTEMPTED TO START THE VEHICLE BUT IT WOULD NOT START. THE DEALER SENT SOMEONE TO CHARGE THE BATTERY. THE CONTACT STATED THAT THE FAILURE RECURRED THREE ADDITIONAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WH... Read more
ELECTRONIC STABILITY CONTROL (ESC)
Sep 29, 2012
Incident date: Jul 18, 2012
WHILE DRIVING ON A LEVEL AND STRAIGHT ROAD THE CAR AUTOMATICALLY APPLIED BRAKES AND CAME TO A COMPLETE HALT. WEATHER CONDITIONS WHERE; CLEAR VISIBILITY, ABOUT 85 DEG F, DRY ASPHALT SURFACE. ERROR CODES RESULTING FROM THIS FAULT INDICATES A FAULTY ESP YAW RATE SENSOR. THE INDEPENDENT MECHANIC CODE RE... Read more
VEHICLE SPEED CONTROL
Sep 29, 2012
Incident date: Jul 18, 2012
WHILE DRIVING ON A LEVEL AND STRAIGHT ROAD THE CAR AUTOMATICALLY APPLIED BRAKES AND CAME TO A COMPLETE HALT. WEATHER CONDITIONS WHERE; CLEAR VISIBILITY, ABOUT 85 DEG F, DRY ASPHALT SURFACE. ERROR CODES RESULTING FROM THIS FAULT INDICATES A FAULTY ESP YAW RATE SENSOR. THE INDEPENDENT MECHANIC CODE RE... Read more
SERVICE BRAKES
Sep 29, 2012
Incident date: Jul 18, 2012
WHILE DRIVING ON A LEVEL AND STRAIGHT ROAD THE CAR AUTOMATICALLY APPLIED BRAKES AND CAME TO A COMPLETE HALT. WEATHER CONDITIONS WHERE; CLEAR VISIBILITY, ABOUT 85 DEG F, DRY ASPHALT SURFACE. ERROR CODES RESULTING FROM THIS FAULT INDICATES A FAULTY ESP YAW RATE SENSOR. THE INDEPENDENT MECHANIC CODE RE... Read more
SEATS
May 31, 2012
Incident date: May 31, 2012
I PURCHASED THIS CAR AS A GRADUATION PRESENT FOR MY DAUGHTER. I KNOW IT'S AND OLDER MODEL, AND HAS HIGH MILEAGE, SO I EXPECTED SOME ISSUES. HOWEVER, AFTER READING SEVERAL POST ACROSS THE INTERNET IT SEEMS AS IF THE SEAT MODULE ISSUE IS A PROBLEM. EVERYTIME SHE LETS THE CAR SIT FOR MORE THAN A DAY, I... Read more
ELECTRICAL SYSTEM
May 31, 2012
Incident date: May 31, 2012
I PURCHASED THIS CAR AS A GRADUATION PRESENT FOR MY DAUGHTER. I KNOW IT'S AND OLDER MODEL, AND HAS HIGH MILEAGE, SO I EXPECTED SOME ISSUES. HOWEVER, AFTER READING SEVERAL POST ACROSS THE INTERNET IT SEEMS AS IF THE SEAT MODULE ISSUE IS A PROBLEM. EVERYTIME SHE LETS THE CAR SIT FOR MORE THAN A DAY, I... Read more
EXTERIOR LIGHTING
May 19, 2012
Incident date: Feb 1, 2012
THE TURN SIGNAL ON THE FRONT RIGHT HAS BEEN OUT SINCE ABOUT FEBRUARY. THE DEALER PARTS GUY SAID QUOTE: "CONFIRMED GROUNDING PROBLEM (A DESIGN FLAW); GROUND WIRE IS TOO LOW A GAUGE FOR MAX CURRENT THROUGH HEADLIGHT ASSY. AND OVERLOAD CAUSES SHORT (MELTDOWN - LITERALLY)". I THINK THAT WHEN A MBZ D... Read more
SEATS
Apr 4, 2012
Incident date: Mar 22, 2012
AFTER REPLACING MY BATTERY I LEARNED ON LINE THAT THE MERCEDES HAVE A PROBLEM WITH THEIR SEATS WHERE THEY DRAIN THE BATTERY AND CANNOT HOLD A CHARGE. AFTER HAVING MY CAR JUMP STARTED 5 TIMES I TOOK IT TO MY MECHANIC WHO CONFIRMED IT WAS BEING DRAINED BY THE SEATS....MAKES NO SENSE. HOWEVER, APPAR... Read more
ELECTRICAL SYSTEM
Dec 31, 2011
Incident date: Dec 20, 2010
ON THE FIRST OCCASION (DECEMBER 16, 2010), MY MERCEDES C320 ELECTRICAL SYSTEM SHUT DOWN THE ENGINE WHILE I WAS DRIVING. THE CAR ENGINE SHUT OFF AS I WAS DRIVING 57 MPH ON THE FREEWAY DURING MORNING RUSH HOUR. THERE WERE SEVERAL CARS AND TRACTOR TRAILERS BEHIND ME WHEN THE CAR SHUT OFF AS I WAS DRI... Read more
ENGINE AND ENGINE COOLING:ENGINE
Dec 31, 2011
Incident date: Dec 20, 2010
ON THE FIRST OCCASION (DECEMBER 16, 2010), MY MERCEDES C320 ELECTRICAL SYSTEM SHUT DOWN THE ENGINE WHILE I WAS DRIVING. THE CAR ENGINE SHUT OFF AS I WAS DRIVING 57 MPH ON THE FREEWAY DURING MORNING RUSH HOUR. THERE WERE SEVERAL CARS AND TRACTOR TRAILERS BEHIND ME WHEN THE CAR SHUT OFF AS I WAS DRI... Read more
ENGINE AND ENGINE COOLING
Dec 12, 2011
Incident date: Dec 7, 2011
ACCELERATOR PEDAL WENT FULL THROTTLE AT STOP LIGHT,TESTED AND HAD A FAULTY ELECTRONIC ACCELERATOR PEDAL DEALER AND MERCEDES BENZ REFUSED ANY WARRANTY REPAIR AND WERE NOT INTERESTED IN SEEING THE FAULTY PART. I HAVE KEPT THE FAULTY PART PENDING FURTHER INVESTIGATION. I AM UPSET THAT TOYOTA MUST FIX A... Read more
Crash
VEHICLE SPEED CONTROL
Dec 12, 2011
Incident date: Dec 7, 2011
ACCELERATOR PEDAL WENT FULL THROTTLE AT STOP LIGHT,TESTED AND HAD A FAULTY ELECTRONIC ACCELERATOR PEDAL DEALER AND MERCEDES BENZ REFUSED ANY WARRANTY REPAIR AND WERE NOT INTERESTED IN SEEING THE FAULTY PART. I HAVE KEPT THE FAULTY PART PENDING FURTHER INVESTIGATION. I AM UPSET THAT TOYOTA MUST FIX A... Read more
Crash
EQUIPMENT
Nov 14, 2011
Incident date: Aug 3, 2011
TL* THE CONTACT OWNS A 2001 MERCEDES C320 EQUIPPED WITH A ACTIVHEAT SEAT COVER, MODEL NUMBER: 6HCSBL24, BATCH CODE 21010B. THE CONTACT STATED THAT HE RECEIVED THE NHTSA CAMPAIGN ID NUMBER: 11E014000 (EQUIPMENT) RECALL NOTICE IN THE MAIL. THE CONTACT COMPLIED WITH THE INSTRUCTIONS AND CALLED THE MA... Read more
SERVICE BRAKES, HYDRAULIC
May 16, 2011
Incident date: Dec 1, 2010
TL*THE CONTACT OWNS A 2001 MERCEDES BENZ C320. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH THE FRONT PASSENGER SIDE BRAKES ENGAGED AND THE VEHICLE BEGAN TO LOSE CONTROL. WITHIN A FEW MOMENTS THE BRAKE RELEASED AND THE CONTACT WAS ABLE TO CONTINUE DRIVING. AN ESP SYSTEM LIGHT ILLUMINATED ON... Read more
SEATS
Sep 23, 2010
Incident date: Aug 24, 2010
I HAVE 2001 MERCEDES-BENZ C320 SEDAN. I HAVE LEARNED THAT THIS PARTICULAR MODEL HAS A FACTORY DEFECTIVE ELECTRONIC PASSENGER SEAT MODULE WHICH CAUSE THE BATTERY TO BE DRAINED VERY QUICKLY. I CALLED THE COMPANY TO REQUEST TO FIX THIS PROBLEM.THEY DENIED TO DO SO. I BELIEVE THIS MODEL IS LEMON. AS ... Read more
ENGINE AND ENGINE COOLING:ENGINE
Aug 27, 2010
Incident date: Jun 25, 2010
MALFUNCTIONING SEAT CONTROL MODULES DRAIN BATTERY IN 2001 C320 MERCEDES BENZ. NOT LONG AFTER PURCHASING THE CAR IN JANUARY 2008 WITH 51,000+ MILES, I PAID $175 DOLLARS FOR A NEW MBZ BATTERY, BEFORE ASKING DEALERSHIP TO DISCONNECT SEAT CONTROL MODULES. I WAS NOT PREPARED TO PAY $1200 TO REPLACE MODU... Read more
POWER TRAIN:AUTOMATIC TRANSMISSION
Aug 27, 2010
Incident date: Jun 25, 2010
MALFUNCTIONING SEAT CONTROL MODULES DRAIN BATTERY IN 2001 C320 MERCEDES BENZ. NOT LONG AFTER PURCHASING THE CAR IN JANUARY 2008 WITH 51,000+ MILES, I PAID $175 DOLLARS FOR A NEW MBZ BATTERY, BEFORE ASKING DEALERSHIP TO DISCONNECT SEAT CONTROL MODULES. I WAS NOT PREPARED TO PAY $1200 TO REPLACE MODU... Read more
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Aug 27, 2010
Incident date: Jun 25, 2010
MALFUNCTIONING SEAT CONTROL MODULES DRAIN BATTERY IN 2001 C320 MERCEDES BENZ. NOT LONG AFTER PURCHASING THE CAR IN JANUARY 2008 WITH 51,000+ MILES, I PAID $175 DOLLARS FOR A NEW MBZ BATTERY, BEFORE ASKING DEALERSHIP TO DISCONNECT SEAT CONTROL MODULES. I WAS NOT PREPARED TO PAY $1200 TO REPLACE MODU... Read more
Showing 50 of 117 complaints.
EPA Fuel Economy — 2001 MERCEDES-BENZ C320
| Trim / Engine | City MPG | Highway MPG | Combined MPG | Fuel Type | Annual Fuel Cost |
|---|---|---|---|---|---|
| 3.2L 6-cyl, Automatic 5-spd (Rear-Wheel Drive) | 17.0 | 23.0 | 19.0 | Premium | $4,300 |
CO2 Emissions: -1.0 g/mile (Compact Cars)
Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.
Technical Service Bulletins — 2001 MERCEDES-BENZ C320
33 manufacturer communications from 25 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 220000 SEATS | 5 |
| 110000 ELECTRICAL SYSTEM | 4 |
| 100000 POWER TRAIN | 2 |
| 014000 STEERING:RACK AND PINION | 1 |
| 014200 STEERING:RACK AND PINION:RACK | 1 |
| 250000 ELECTRONIC STABILITY CONTROL | 1 |
| 121000 EXTERIOR LIGHTING:HEADLIGHTS | 1 |
| 140000 AIR BAGS | 1 |
LI91.18-P-077075
Dec 4, 2023
220000 SEATS
Crease formation on genuine leather seat covers in vehicles with low mileage ??A?A? Objects left on the seats for extended periods of time (pressure marks). ??A?A? Objects wedged between the seat backrest and seat cushion (e.g. seat bel
LI54.30-P-072145
Dec 10, 2020
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
NTG5.5: Incorrect time shown on instrument cluster, COMAND display, and analog clock
LI54.30-P-072145
Dec 10, 2020
110000 ELECTRICAL SYSTEM
NTG5.5: Incorrect time shown on instrument cluster, COMAND display, and analog clock
LI42.47-P-067502
Dec 9, 2020
030000 SERVICE BRAKES, HYDRAULIC
If the customer brakes sharply from a speed of > 30mph, without ABS intervention, there is a single cracking noise from the area of the ESP hydraulic unit
LI42.47-P-067502
Dec 9, 2020
251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
If the customer brakes sharply from a speed of > 30mph, without ABS intervention, there is a single cracking noise from the area of the ESP hydraulic unit
LI27.50-P-071658
Sep 30, 2020
100000 POWER TRAIN
Harsh engagement when changing gear range from P to D or R
LI33 30-P-056665
Aug 5, 2019
356000 EQUIPMENT ADAPTIVE/MOBILITY
Throttle lift-off clunking noises at drive shafts of front axle
LI33 30-P-056665
Aug 5, 2019
020000 SUSPENSION
Throttle lift-off clunking noises at drive shafts of front axle
LI91 45-P-066075
Jul 23, 2018
150000 SEAT BELTS
Seat belt extender toothed rack sluggish or makes noises
LI05.10-P-049909
Jun 9, 2015
060000 ENGINE AND ENGINE COOLING
Engine noises after engine start
LI32.25-P-061137
Mar 24, 2015
021000 SUSPENSION:FRONT
Clunking noise from front axle suspension strut or rear axle shock absorber on short strokes of the damper
LI32.25-P-061137
Mar 24, 2015
021400 SUSPENSION:FRONT:MACPHERSON STRUT
Clunking noise from front axle suspension strut or rear axle shock absorber on short strokes of the damper
LI32.25-P-061137
Mar 24, 2015
022400 SUSPENSION:REAR:SHOCK ABSORBER
Clunking noise from front axle suspension strut or rear axle shock absorber on short strokes of the damper
LI91.10-P-048497
Jul 12, 2014
160000 STRUCTURE
Noise complaints when load on backrest frame changes. Affects the driver and front passenger seats. Also perform the remedial action if you are performing work on: - backrest frame - backrest cover or - guide rail of head restraint. I
LI91.10-P-059391
Jul 12, 2014
220000 SEATS
Noise from the front seats during load change.
LI91.10-P-049799
Jul 10, 2014
110000 ELECTRICAL SYSTEM
The presence of a quiescent current can have several causes. These are not always recognized and lead to an increased number of OK components being removed. Possible Hall sensor faults or normalization faults can exist which can be elimin
LI91.25-P-059380
Jul 10, 2014
220000 SEATS
Pneumatic comfort systems with insufficient performance, entirely inoperative or leaky.
LI91.10-P-048498
Jul 9, 2014
220000 SEATS
Noises from area of seat adjuster or cushion frame.
LI91.10-P-048503
Jul 9, 2014
220000 SEATS
Grunting noise or ripping noise at seat-back lining
LI35.30-P-058566
Feb 25, 2014
100000 POWER TRAIN
Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). Heard once when changing from forward to reverse (and vice versa)
C1A140101
Feb 11, 2014
353000 EQUIPMENT:ELECTRICAL
This Customer 1 Action has been initiated because certain mbrace subscribers were recently contacted by mbrace informing them that they need to have an i-button call performed to ensure their mbrace device has registered with the Verizon
LI8270P055572
Aug 5, 2013
118000 ELECTRICAL SYSTEM:SOFTWARE
Mobile phone cotacts are not transferred completely.
LI82.85-P-055695
Jul 8, 2013
110000 ELECTRICAL SYSTEM
The COMAND unit does not start or the COMAND display remains dark. The COMAND unit cannot be operated. Note: The problem disappears after a lengthy idle period (>6h) or after interrupting the power supply (circuit 30).
LI47.20-P-054958
Jul 1, 2013
070000 FUEL SYSTEM, GASOLINE
Combination message: "Clean fuel filter" is displayed. The fault code 162500 (water level message - Bosch) or P226997 (water level message - Delphi) or 171600 (filter load - Bosch) is stored in the engine control unit.
LI-43-10
Aug 3, 2010
031100 SERVICE BRAKES, ELECTRIC
MERCEDES BENZ (DAIMLER): UNSATISFACTORY BRAKE SERVO ASSISTANCE AFTER A COLD START, PRIMARILY WHEN MANEUVERING. LOW VACUUM IN THE INTAKE MANIFOLD DUE TO WIDE OPEN THROTTLE VALVE. RETROFIT ELECTRIC BRAKE BOOSTER VACUUM PUMP (M56). MODEL 20
PB-91-60-53A
Feb 27, 2009
140000 AIR BAGS
MERCEDES VEHICLE: THE SRS INDICATOR LAMP IS ILLUMINATED AND CODE B1058 AND B2DBO ARE STORED, REPLACE THE SRS CONTROL UNIT. MODELS 203 AND MODEL 209. MODEL YEARS UNKNOWN. *PE
PB-91-60-53A
Feb 27, 2009
110000 ELECTRICAL SYSTEM
MERCEDES VEHICLE: THE SRS INDICATOR LAMP IS ILLUMINATED AND CODE B1058 AND B2DBO ARE STORED, REPLACE THE SRS CONTROL UNIT. MODELS 203 AND MODEL 209. MODEL YEARS UNKNOWN. *PE
PB-82-10-376F
Feb 6, 2009
121000 EXTERIOR LIGHTING:HEADLIGHTS
MERCEDES VEHICLES: THE XENON OR BI-XENON HEADLAMP NOT FUNCTIONING. A FUNCTION DESCRIPTION CAN BE FOUND IN WIS DOCUMENT GF8S.10-P-20010 (203), GF82.10-P-0003Q (209); GF82.10-P-3002R (230). MODEL YEARS UKNOWN. *PE
PB-42-30-103
Jan 13, 2009
046100 SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE
MERCEDES VEHICLE: THE ANTI-LOCK BRAKE SYSTEM (ABS) RETURN FLOW PUMP RUNNING WITHOUT CONTROL WITH CORRESPONDING FAULT CODE C1401, CLEAN AND INSULATED THE CONNECTOR FOR THE RETURN FLOW PUMP RELAY. MODELS 202 AND 208. MODEL YEARS UNKNOWN.
PB-42-30-103
Jan 13, 2009
046000 SERVICE BRAKES, AIR:ANTILOCK
MERCEDES VEHICLE: THE ANTI-LOCK BRAKE SYSTEM (ABS) RETURN FLOW PUMP RUNNING WITHOUT CONTROL WITH CORRESPONDING FAULT CODE C1401, CLEAN AND INSULATED THE CONNECTOR FOR THE RETURN FLOW PUMP RELAY. MODELS 202 AND 208. MODEL YEARS UNKNOWN.
462046
Dec 4, 2008
014200 STEERING:RACK AND PINION:RACK
PLAY IN THE RACK AND PINION STEERING SYSTEM. MODELS 203, 209, 210, 211, 215, 220, 230. MERCEDES BENZ. *KB UPDATED 5/13/09. *PE
462046
Dec 4, 2008
014000 STEERING:RACK AND PINION
PLAY IN THE RACK AND PINION STEERING SYSTEM. MODELS 203, 209, 210, 211, 215, 220, 230. MERCEDES BENZ. *KB UPDATED 5/13/09. *PE
PB 42-45-98
Mar 28, 2008
250000 ELECTRONIC STABILITY CONTROL
MODEL 203 (C) SERIES FROM PRODUCTION 8/1/01 TO 2/1/03 AND MODEL 209 (CLK) SERIES UP TO PRODUCTION 2/1/03; ESP VISIT WORKSHOP WITH FAULT CODE C1185. *PE
MERCEDES-BENZ C320 — All Years Overview
Complete safety history for the MERCEDES-BENZ C320 across all model years (2001–2005).
16
Total Recalls
303
Total Complaints
0
Investigations
17
Reported Crashes
8
Reported Fires
1
Reported Deaths