2013 MERCEDES-BENZ C300

6 recalls, 340 complaints - 89 TSBs

COMMUNICATION

Defect Description

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models... Read more

Consequence

An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Remedy

MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-80... Read more

24,226 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014 C250, C300 4Matic, C350, C63 AMG, E350 4Matic Coupe, E350 Cabrio, E350 Coupe, SLS AMG Cabrio, SLS AMG Coupe, 2014-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, GLK 350, GLK250 BlueTec 4Matic, GLK350 RWD, 2015-2017 E400 4Matic ... Read more

Consequence

An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.

Remedy

MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.

288,779 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2013 C250, C250 Coupe, C350 Coupe 4Matic, C300 4Matic, C350, C350 Coupe, C63 AMG, C63 Coupe, E350 Cabrio, E350 Coupe, E550 Cabrio, E350 Coupe 4Matic, E550 Coupe, GLK350 4Matic, GLK250 Bluetec 4Matic, GLK350, SLS Coupe, SLS AMG GT Coupe, and SLS Roa... Read more

Consequence

An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy

MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. Mercedes issued an interim notification to owners on February 23, 2018. A second notice will be mailed when remedy parts are available. Owners may contact MBUSA customer service at 1-877-496-36... Read more

132,167 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

AIR BAGS:FRONTAL

Defect Description

Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe... Read more

Consequence

If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.

Remedy

MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.

495,290 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

STEERING

Defect Description

Mercedes-Benz USA LLC. (MBUSA) is recalling certain 2013-2014 C250, C300 4MATIC, GLK250 4MATIC BLUETEC and GLK350 vehicles, 2013 C250 Coupe, C350, C350 4MATIC Coupe, C350 Coupe and C63 AMG Coupe vehicles, and 2013-2015 GLK350 4MATIC vehicles. The steering coupling connecting bolt may have been insu... Read more

Consequence

A loss of steering can increase the risk of a crash.

Remedy

MBUSA will notify owners, and dealers will inspect the steering coupling connecting bolt, tightening it as necessary, free of charge. The recall began May 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

168 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 AMG GT-S, GLC300, CLA250 and GLE300d 4Matic vehicles, 2013 C250, E350 BlueTec and G63 AMG vehicles, 2008-2014 C300 vehicles, 2013-2014 C300 4Matic and ML350 4Matic vehicles, 2009 C350 vehicles, 2014 CLS550, E350 4Matic, E350 Coupe 4Matic, E350... Read more

Consequence

If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.

Remedy

MBUSA will notify owners, and dealers will update software in the affected control units, free of charge. The recall began April 21, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

51 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

Complaint Statistics

340 total complaints 16 crashes 3 fires 18 injuries

Top Reported Components

Component	Complaints
AIR BAGS	100
SUSPENSION	44
STRUCTURE:BODY	29
STEERING	26
UNKNOWN OR OTHER	24
ELECTRICAL SYSTEM	18
SERVICE BRAKES	16
ENGINE	11
VEHICLE SPEED CONTROL	10
STRUCTURE:FRAME AND MEMBERS	9

Incident date: Oct 21, 2024

The contact owns a 2024 Buick Envista. The contact stated that while driving at various speeds, the instrument cluster and the infotainment system went blank. The vehicle was taken to the dealer on several occasions, and the contact was informed that no cause for the failure was found. Additionally,... Read more

Incident date: Oct 21, 2024

The contact owns a 2018 Toyota C-HR. While at a stop, the vehicle vibrated abnormally without warning. The vehicle was taken to a dealer, but no cause for the issue was found. While operating the vehicle, there was an abnormal whining sound coming from the vehicle, with the message "Service Engine S... Read more

Incident date: Oct 19, 2025

The seat belt buckle was damaged and would not latch or secure properly. It was not broken by use — it was already defective when the vehicle was delivered. I discovered the problem the day after purchase when attempting to use the seat belt. The buckle does not lock, meaning the seat belt cannot ... Read more

Incident date: Oct 10, 2025

The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V315000 (Back Over Prevention). The contact had taken the vehicle to a local dealer who had started the recall repair; however, the dealer informed the contact that the recall repair could not be comple... Read more

Incident date: Aug 1, 2024

This vehicle had 19500miles on it when we picked it up at the airport rental agency. It was 2WD model. We used it for 2200 miles on a family vacation and 95% of this was interstate highways. Smooth road surfaces. The travel conditions were sunny hot, dry. There were 6 passengers and a decent amount ... Read more

Incident date: Aug 7, 2025

Several months ago my wife was driving when the automatic brake system engaged when a car was turning in front of her. This engagement startled her and she felt the emergency braking was unnecessary considering the speed and distance the car was in front of her. This incident concerned her and mad... Read more

Incident date: Aug 7, 2025

Incident date: Mar 15, 2025

All the lights came on on the car, took it to get looked at they stated it was the turbocharger I spent $2500 to get it replaced and yet all the lights are still on-automatic headlights don’t work and the infotainment system keeps cutting out-like glitching. According to the Honda representative a... Read more

Incident date: Jul 12, 2024

Wheel bearings and hubs failed on both front wheels of our RV. Our current mileage is 38500. According to maintenance service is not required on the bearings until 60,000 miles. At that time bearings are to be regreased. At 150,000 miles bearings are to be replaced. The mechanic that did the repair ... Read more

Incident date: Mar 31, 2025

Car keeps going into sleep mode because of battery issues.

Incident date: Sep 15, 2024

The contact owns a 2024 Land Rover Defender. The contact stated that upon starting the vehicle, the display screen was dark. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 25V016000 (Back Over Prevention, Equipment); however, the part to do the ... Read more

Incident date: Nov 1, 2024

The contact owns a 2008 Nissan Altima. The contact received notification of NHTSA Campaign Number: 08V521000 (Air Bags, Electrical System). The contact called the dealer and made an appointment; however, the contact was informed that the part might not be available for the appointment. The contact a... Read more

Incident date: Dec 4, 2024

The contact owns a 2015 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that the part was not yet available. The con... Read more

Incident date: Nov 1, 2024

The contact owns a 2012 Peterbilt 587. The contact stated while driving 65 MPH, the vehicle stalled. The contact was unaware of a warning light being illuminated. The contact pulled over to the side of the road where the vehicle failed to restart. The vehicle was towed to West Truck Services Center,... Read more

Incident date: Feb 18, 2025

This has happened a few times. I go to pull out of a parking lot needing to cross traffic and the truck hesitates and then feels like it punches it across the intersection. I’ve had people have to slam on their brakes thinking I just stalled in the middle. Should have been able to make it with no ... Read more

Incident date: Feb 18, 2025

1. The ABS brake module has failed. We have gone into the dealership twice over the past year and a half and they have said they will order the parts and call us back and we have never received a call. When I called to try to get it resolved the parts department at the dealership says there is an En... Read more

Incident date: Sep 10, 2024

The contact owns a 2012 Hyundai Sonata. The contact stated while driving at an undisclosed speed, the contact became aware of smoke coming from the engine compartment. There was no warning light illuminated. The contact stated that there was an abnormal gasoline odor coming from the vehicle. The veh... Read more

Incident date: Sep 10, 2024

The crankshaft sensor and turn wheel had a recall of 2015. My Vin.# Did not make the list. Every where on line said the turn wheel magnets started breaking just after 100,000 miles. Mine broke just under 108,000 miles. It cost $2,969.33 to fix this. I want re-embursed!!!! The year, the millage, the ... Read more

Incident date: Sep 10, 2024

While sitting at a light, the vehicle would completely turn off! I put the vehicle in park and attempt to restart it. After several attempts, the vehicle would turn on and work properly. This happened to me on 2 occasions. The first time it happened was [XXX]. (My son and I were on the way to churc... Read more

Incident date: Jan 1, 2024

The contact owns a 2018 Ram 3500. The contact stated that while starting the vehicle and while driving at various speeds, the service ABS and brake system messages were displayed. The contact stated that the failure recurred intermittently. The dealer was notified of the failure and informed the con... Read more

Incident date: Jun 26, 2024

Driving at approximately 40-50 mph and it suddenly downshifted to 2nd gear, stopping the truck. This was the first time this happened. Recall 19s07 was performed on 05/03/2019 that supposedly fixed and prevented this from happening.

Incident date: May 20, 2024

Welding a frame is not legal, how do you think unibody are held together?

Incident date: Mar 15, 2024

I started my truck normally when a very loud screeching/ pounding was coming from the speakers. My decibel meter was reading 128 dB. Super loud! The volume didn't matter, turning off the radio did nothing. I was on my way to the dealership and stopped half way because of the noises from the speakers... Read more

Incident date: Mar 15, 2024

The ABS controller on my truck has gone out for the second time. where do i take it to get RAM to fix this issue this? i paid out of pocket for this repair the first time. please advise.

Incident date: Mar 15, 2024

The contact owns a 2013 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000(Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repa... Read more

Incident date: Mar 7, 2024

I have a brand new Grand Highlander Limited with a Panoramic roof, and since the day I took it home, I have noticed a deep bass sound and ear pressure/cabin pressure when driving below 40mph on residential roads. It is very low-frequency and causes headaches, ear pain, and ringing after driving the ... Read more

Incident date: Feb 27, 2024

My card was recalled several years ago for a Purge Valve Canister. It was repaired but would still cut out sometimes. It is doing it again now, as a matter of fact when you pull up to a light or sudden stop it will stall the engine. Also when you fill up with gas, it does not want to start. I know ... Read more

Incident date: Feb 27, 2024

When passing another vehicle on the road at ~70 mph, the engine warning lights lit up and rpms went to zero. The vehicle was towed and the mechanic told me that then engine is seized. Fortunately, there was no one ahead of us on the road, but it could have been dangerous because we were passing on a... Read more

Incident date: Jan 1, 2024

The contact owned a 2024 Chevrolet Trax. The contact stated that while her son was driving at approximately 45 MPH, he observed smoke emanating from the engine compartment. The contact stated that as her son attempted to steer the vehicle off of the highway, the vehicle caught fire. The fire departm... Read more

Fire

Incident date: Jan 1, 2024

I am filing a complaint with Honda Motors due to a recall regarding the fuel pump. I received a letter stating that it is an issue that can be serious, leading to an accident or injury. The main reason for this complaint is that Honda stated that the part will not be available for at least seven mon... Read more

Incident date: Jan 1, 2023

10 speed transmission started hesitating to shift and/or shifting erratically. This created a situation where there was a lack of power when attempting to accelerate. The vehicle felt as though it went briefly into neutral while trying to find the right gear. When the transmission engaged, it did so... Read more

Incident date: Oct 5, 2022

The contact owns a 2015 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasona... Read more

Incident date: Dec 19, 2023

The abs light blinks and sounder beeps on and off intermittently while driving and the cruise control does not stay functioning when this occurs.

Incident date: Dec 19, 2023

The abs light blinks and sounder beeps on and off intermittently while driving and the cruise control does not stay functioning when this occurs.

Incident date: Dec 19, 2023

The car stalled when stopped at a red traffic light. This happened on 2 occasions, 11-3-23 and 12-9-23. The second time other cars behind us had to go around us while we tried to restart the car which put them at risk of being hit by cars in the other lanes. There was no warning. I took the car ... Read more

Incident date: Nov 24, 2023

I can't see far enough at night with the low beams on. I drive to work on coastal roads and have had several near misses. I have been to Tacoma Subaru twice to get this fixed. The first time one if the parts was broken then when I went again this morning I was told that the Subaru Corporation would ... Read more

Incident date: Sep 27, 2023

Passenger seat air bag sensor doesn't work.

Incident date: Aug 31, 2023

Airbags failed to deploy after rear end collision.

Crash 1 injured

Incident date: Aug 7, 2023

The contact owns a 2014 Ram1500. The contact received notification of NHTSA Campaign Number: 23V411000 (Engine and Engine Cooling) and 22V406000 (Fuel System, Diesel) however, the parts to do the recall repairs were not yet available. The contact stated that the check engine warning light was interm... Read more

Incident date: Aug 3, 2023

The power steering appeared to fail, and the wheel is locked in a semi straight position. It requires tremendous force to turn the wheel. This is a major safety issue to have this happen while driving.

Incident date: Jul 31, 2023

Day of purchase (Feb2020)Nox sensor went out on way home. Check engine light came on took back to VW dealership they fixed for free. Next component to go bad or become faulty was and still is the fuel door actuator when raining or washing off the car will get wet and fuel door will not open. Reporte... Read more

Incident date: Jun 9, 2023

The rear lug nuts have sheared off on the passenger side. This is the second time this has happened in a year creating an extremely dangerous condition. The first time we lost the entire wheel. Ford continues to deny that this recall is only limited to certain vans and continues to deny our request.... Read more

Incident date: Jun 9, 2023

1. Airbag warning light is on. 2. Unable to roll down front passenger window from driver’s side master window control switch.

Incident date: Jun 22, 2023

I was driving on the interstate on June 7, 2023 heading to work doing the speed limit of 60 MPH and all of a sudden the check engine light came on and a message stated "Engine Power Reduced" and the engine literally dropped engine power immediately and thankfully there was nobody right behind me and... Read more

Incident date: Jun 22, 2023

Unknown nothing is wrong with vehicle. Back camera is working perfectly without blurry picture. This is a false statement

Incident date: Jun 1, 2022

On multiple occasions the FOB randomly locks the car. Last time this happened on this past Friday it was hot outside and I had to frantically break out the window to get my baby out.

Incident date: Apr 28, 2023

The contact's company owns a 2020 Chevrolet Silverado. The contact stated that a driver was driving the company vehicle, and as he approached a traffic signal, he reported that the brakes had failed and the speed was unknown. The contact stated that the driver managed to turn the vehicle to the righ... Read more

Crash 6 injured

Incident date: Oct 12, 2022

Abs system has moisture in there was a recall on. Couse the abs system to fail and is not working. I was driving in snow condition when it went fail the first time and almost lost control when applying the brakes. The problem has been reproduced and the car is at an independent repair shop. The a... Read more

Incident date: Mar 21, 2023

A 2nd flexible brake line blew out and I lost my brakes for the 2nd time within a couple months.

Incident date: Mar 11, 2023

PIRELLI Scorpion Zero AllSeason Elect 255/40 R20. Rear passenger tire developed a bulge in the sidewall due to manufacturer defect that led to a blowout while driving at highway speeds. Tire was less than two months old (as was the vehicle) with just over 2,000 miles on it. Never had any curb ... Read more

Showing 50 of 340 complaints.

Technical Service Bulletins, 2013 MERCEDES-BENZ C300

89 manufacturer communications from 68 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
110000 ELECTRICAL SYSTEM	17
118000 ELECTRICAL SYSTEM:SOFTWARE	6
350000 EQUIPMENT	6
060000 ENGINE AND ENGINE COOLING	4
100000 POWER TRAIN	4
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL	4
220000 SEATS	4
010000 STEERING	4

162000 STRUCTURE:BODY

As previously reported, to enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a Settlement regarding claims relating to alleg

160000 STRUCTURE

220000 SEATS

Crease formation on genuine leather seat covers in vehicles with low mileage ??A?A? Objects left on the seats for extended periods of time (pressure marks). ??A?A? Objects wedged between the seat backrest and seat cushion (e.g. seat bel

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle reg

160000 STRUCTURE

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

160000 STRUCTURE

110000 ELECTRICAL SYSTEM

Complaint The garage door hand transmitter cannot be initialized with the integrated garage door opener in the inside rearview mirror. Cause 1. The integrated garage door opener (GDO) is not compatible with the opening system installed

110000 ELECTRICAL SYSTEM

Complaint The range of the integrated garage door opener (GTO) is too short. Cause 1. Vehicles equipped with infrared windows and/or a heated windshield may suffer from complaints involving low transmission power. 2. When comparing the

060000 ENGINE AND ENGINE COOLING

After starting the engine, the instrument cluster shows the "EBD not available, diagnosis/test stand" message in yellow.

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

After starting the engine, the instrument cluster shows the "EBD not available, diagnosis/test stand" message in yellow.

118000 ELECTRICAL SYSTEM:SOFTWARE

Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2013-2017 B-Class, C-Class, CLA-Class, CLS-Class, E-Class, G-Class, GL-Class, GLA-Class, GLC-Class, GLE-Class, GLK-Class, GLS-Cla

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

110000 ELECTRICAL SYSTEM

NTG5.5: Incorrect time shown on instrument cluster, COMAND display, and analog clock

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

NTG5.5: Incorrect time shown on instrument cluster, COMAND display, and analog clock

251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)

If the customer brakes sharply from a speed of > 30mph, without ABS intervention, there is a single cracking noise from the area of the ESP hydraulic unit

030000 SERVICE BRAKES, HYDRAULIC

If the customer brakes sharply from a speed of > 30mph, without ABS intervention, there is a single cracking noise from the area of the ESP hydraulic unit

120000 LIGHTING (PWS)

Lamp unit fogged or droplets forming. Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. Che

350000 EQUIPMENT

121100 EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES

350000 EQUIPMENT

To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to alleged mold and mildew type

100000 POWER TRAIN

Throttle lift-off clunking noises at drive shafts of rear axle

356000 EQUIPMENT ADAPTIVE/MOBILITY

Throttle lift-off clunking noises at drive shafts of front axle

020000 SUSPENSION

Throttle lift-off clunking noises at drive shafts of front axle

060000 ENGINE (PWS)

Update engine electronics (ME-SFI) control unit software

118000 ELECTRICAL SYSTEM:SOFTWARE

Update engine electronics (ME-SFI) control unit software

150000 SEAT BELTS

Seat belt extender toothed rack sluggish or makes noises

060000 ENGINE AND ENGINE COOLING

Check Engine Light is on with DTC P030185/ P030685 for misfire cylinder 1 and 6.

060000 ENGINE (PWS)

Oil in engine wiring harness

121000 EXTERIOR LIGHTING:HEADLIGHTS

Headlamps fogged.

353100 EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES

"Anti-theft protection activated".

140000 AIR BAGS

Recall Campaign announcement for Takata driver airbags.

060000 ENGINE (PWS)

XENTRY (DAIMLER): STORED IN ENGINE CONTROL UNIT ARE FAULTS RELATING TO THROTTLE VALVE ACTUATOR AND/OR OXYGEN SENSOR DUE TO OCCASIONAL TRANSITION RESISTANCE AT CONTACTS, CAUSING ENGINE DIAGNOSIS WARNING LAMP TO BE INACTIVE. MODEL ALL.

021000 SUSPENSION:FRONT

Clunking noise from front axle suspension strut or rear axle shock absorber on short strokes of the damper

021400 SUSPENSION:FRONT:MACPHERSON STRUT

Clunking noise from front axle suspension strut or rear axle shock absorber on short strokes of the damper

022400 SUSPENSION:REAR:SHOCK ABSORBER

Clunking noise from front axle suspension strut or rear axle shock absorber on short strokes of the damper

016000 STEERING:ELECTRIC POWER ASSIST SYSTEM

Red display message in instrument cluster "Power Steering Malfunction - See Owner's Manual"

015000 STEERING:HYDRAULIC POWER ASSIST SYSTEM

Red display message in instrument cluster "Power Steering Malfunction - See Owner's Manual"

220000 SEATS

The pneumatic 4-way lumbar support fails. Lumbar support pockets cannot be filled up or they drain.

220000 SEATS

Noises from flat spring core in backrest

220000 SEATS

Pneumatic comfort systems with insufficient performance, entirely inoperative or leaky.

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

XENTRY (MERCEDES): AFTER ENGINE HAS STARTED, SEVERAL ISSUES OCCURS, AN ACOUSTIC WARNING SOUNDS IS HEARD, THE INSTRUMENT CLUSTER DISPLAYS WARNING MESSAGE POWER STEERING MALFUNCTION, SERVICE REQUIRED. STEERING SYSTEM IS SLUGGISH. MODEL 117

150000 SEAT BELTS

XENTRY (MERCEDES): DUE TO UNDERVOLTAGE AT ENGINE START, THERE IS AN INTERRUPTION OF SEAT BELT ADJUSTMENT SEQUENCE AND AN AUDIBLE RELEASE NOISE IS HEARD AFTER ABORTING SEQUENCE. *PE

010000 STEERING

350000 EQUIPMENT

A production fault means that the telematics DVD A 166 827 14 00 cannot be used. Because of this the previous telematics DVDs A 204 827 03 65 and A 204 827 10 65 must continue to be used for control unit programming. If required, these are

350000 EQUIPMENT

Apple products (iPhone or iPod) are not charged via the serial USB interface of the COMAND Online control unit (A40/3) in the stowage compartment of the center console.

116000 ELECTRICAL SYSTEM:IGNITION

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

350000 EQUIPMENT

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

114400 ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS

XENTRY (MERCEDES): THE FUSE AND RELAY BOXES (SRB) IN ENGINE COMPARTMENT OR REAR COMPARTMENT HAS A MALFUNCTION AND DISRUPTIONS TO COMMUNICATION PATHS CAUSING A NO START IN VEHICLE. MODEL 2012-2013 204, 207, 212, 218, 231, 246, 176, 117, 1

100000 POWER TRAIN

The vehicle cannot be started The vehicle may start by itself shortly after the startup attempt with a delay, as the relay can be late closing. and/or The gear selection is displayed, but no gear is engaged. Gear selection is not possibl

110000 ELECTRICAL SYSTEM

Battery discharged, vehicle does not start.

110000 ELECTRICAL SYSTEM

Engine diagnosis warning lamp active. Fault code 20BE1B and/or 20BD1B (The heating element of the AdBlue tank has a malfunction) is logged in the Blue-Tec control unit.

010000 STEERING

Creaking noise when making vertical or longitudinal adjustment to electrical steering column

100000 POWER TRAIN

Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). Heard once when changing from forward to reverse (and vice versa)

010000 STEERING

Fault code U41600 logged in 'ES' (electric steering) control unit after software update or steering gear replacement. Note: Fault code U41600 means: Implausible data were received from the control unit "Traction system". This fault code

110000 ELECTRICAL SYSTEM

XENTRY (MERCEDES): THE SIDE MARKERS CONTINUOUSLY LIGHTS UP, DUE TO DAMAGED ESD OF DRIVER CIRCUITRY SIDE MARKER OUTPUT. *PE

110000 ELECTRICAL SYSTEM

Engine diagnosis warning lamp active. Fault code 20BE1B and/or 20BD1B (The heating element of the AdBlue tank has a malfunction) is logged in the Blue-Tec control unit.

353000 EQUIPMENT:ELECTRICAL

This Customer 1 Action has been initiated because certain mbrace subscribers were recently contacted by mbrace informing them that they need to have an i-button call performed to ensure their mbrace device has registered with the Verizon

110000 ELECTRICAL SYSTEM

The key is not recognized in the electronic ignition switch, the vehicle cannot be started and/or the automatic transmission may perform an "Automatic P function" at speeds below 6 km/h.

060000 ENGINE AND ENGINE COOLING

Engine diagnosis warning lamp lights up - Fault code entry (FC) 14A600 or 14A700

110000 ELECTRICAL SYSTEM

This Service Campaign has been initiated because Daimler AG (DAG), the manufacturer of Mercedes-Benz vehicles, has determined that the mbrace software does not correspond to current production configuration. An authorized Mercedes-Benz deal

118000 ELECTRICAL SYSTEM:SOFTWARE

MERCEDES: SOFTWARE FAILS TO CORRESPOND, ON SOME VEHICLES, TO CURRENT PRODUCTION CONFIGURATION. MODEL 2013 166 (ML), X166 (GL), 204 (C), X204 (GLK), 207 (E-COUPE), 212 (E), 218 (CLS), 231 (SL). *PE

160000 STRUCTURE

This Service Campaign has been initiated because Daimler AG (DAG), manufacturer of Mercedes-Benz vehicles, has determined that the seam seal at the spare tire well may not be to specification. To correct this condition, an authorized Merced

198000 TIRES:TEMPORARY/EMERGENCY SPARE TIRE

114000 ELECTRICAL SYSTEM:WIRING

XENTRY (MERCEDES): BETWEEN STEERING COLUMN TUBE SWITCH MODULE AND INTERIOR WIRING HARNESS, THERE IS CONTACT AND INSTRUMENT CLUSTER LIGHTS UP WITH SRS LAMP DISPLAYED. MODEL 2013 117 CLA, 242, 246. *PE

110000 ELECTRICAL SYSTEM

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

350000 EQUIPMENT

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

XENTRY (MERCEDES): CONTROL UNITS INSTALLED, UNDER DRIVER/FRONT PASSENGER SEAT, HAS WATER ENTERING TRAY, CAUSED BY CONDENSATION HOSE OF A/C HOUSING BEING EITHER DISLOCATED, PINCHED, CRUSHED OR LEAKING. MODEL ALL. *PE

110000 ELECTRICAL SYSTEM

The Parktronic system switches to malfunction. The driver notices a fault message (4 red LEDs and 2 sec continuous signal). The following fault codes are stored in the PTS control unit (N62): A23400 - Rear PARKTRONIC warning element 1 ha

021244 SUSPENSION:FRONT:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE

XENTRY (MERCEDES): WITH STEERING AT FULL LOCK, NOISE CAN BE HEARD, LIKE KNOCKING AND/OR CREAKING, COMING FROM AREA OF FRONT AXLE WHEN MANEUVERING. MODELS 203 (C240, 320, 32, 230), 171 (SLK350, 55, 280), 209 (CLK 320, 500, 55, 63), 204 (C3

110000 ELECTRICAL SYSTEM

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

353000 EQUIPMENT:ELECTRICAL

"SOS mbrace service not activated".

118000 ELECTRICAL SYSTEM:SOFTWARE

Software update of COMAND Online control unit.

016000 STEERING:ELECTRIC POWER ASSIST SYSTEM

XENTRY (MERCEDES): RED DISPLAY MESSAGE IN INSTRUMENT CLUSTER POWER STEERING MALFUNCTION AND STEERING ASSISTANCE IS REDUCED, CHECK IMMEDIATELY THE OWNER'S MANUAL AFTER ENGINE START. MODEL 207, 204, 212, 231. NO MODEL YEAR.

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

118000 ELECTRICAL SYSTEM:SOFTWARE

Mobile phone cotacts are not transferred completely.

110000 ELECTRICAL SYSTEM

The COMAND unit does not start or the display remains dark.

100000 POWER TRAIN

FC 2783 (Friction power of torque converter lockup clutch is too high) or FC 0741 (Actuation of torque converter lockup clutch not possible) stored in transmission control unit. One possible additional customer complaint could be "poor acce

010000 STEERING

Single, throttle lift-off, clunking noise from the side shaft when starting off (audible at the wheel). The clunk is heard once when changing from forward to reverse (and vice versa).

110000 ELECTRICAL SYSTEM

Customer experiences low battery conditions, resulting in jump starts, and eventually requiring battery replacement.

060000 ENGINE AND ENGINE COOLING

Engine diagnosis warning lamp activated. Fault code P045600 "Very fine leak" or P044200 "Fine leak" stored in engine control unit.

120000 EXTERIOR LIGHTING

Fault message in display - Right rear turn signal light inoperative

110000 ELECTRICAL SYSTEM

The COMAND unit does not start or the COMAND display remains dark. The COMAND unit cannot be operated. Note: The problem disappears after a lengthy idle period (>6h) or after interrupting the power supply (circuit 30).

130000 VISIBILITY

Outside mirror fogged.

190000 TIRES

Model X204 (GLK 250 BT) with AMG Styling Package 321. Model Year 2013 Install Tire Fit Kit, Replace Monroney Label

110000 ELECTRICAL SYSTEM

Engine does not start, or various fault messages in instrument cluster immediately after engine start and servo assistance is reduced. The following display messages may appear: - Red message "Power Steering Malfunction - See Operator's M

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

MERCEDES: THE AUTOMATIC TRANSMISSION DO NOT MEET INTERNAL SPECIFICATIONS, IN SOME VEHICLES, THAT CAUSES, IN SOME CASES, THE TRANSMISSION TO MAKE NOISES AND NEED TO HAVE AUTOMATIC TRANSMISSION REPLACED. MODELS 2011 204 (C SERIES), X204(C S

118000 ELECTRICAL SYSTEM:SOFTWARE

XENTRY (MERCEDES): DISPLAYED IN MULTIFUNCTION "LANE KEEPING ASSIST IS INOPERATIVE AND ACTIVE LANE KEEPING ASSIST IS INOPERATIVE" WHEN DRIVING OVER LANE MARKING. MODELS 204 (C300, 350, 63, 250). *PE

NHTSA Safety Investigations, MERCEDES-BENZ C300

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

DP, Closed , Model Year: 2015

C300 Wrist-pin allegation

In a letter dated April 29, 2022, Mr. Sergio Betancourt (the petitioner) submitted a petition attributing engine failure of his 2015 Mercedes-Benz C300 to “wrong sized wrist-pins” and asserted that these were prevalent on all Mercedes-Benz models (including the Metris minivan, GLC300, and C300) ... equipped with a version of the M274 engine. The petition cited Mercedes Technical Service Bulletin (TSB) LI03.10-P-060916 (meant for the 2015 C300) and postulated that the “wrong-sized wrist pin” would allow the piston to “wiggle in the cylinder as it would move up and down”. In addition to the Mercedes-Benz TSB, the petitioner enclosed a service center repair estimate and images of other online submissions discussing the M274 engine. In the incident that prompted the petition, the petitioner reported that the vehicle lost power and shook in response to accelerator application during highway driving, followed by white smoke from the exhaust pipe. The petitioner stated that the subsequent service center visit led to a cracked piston diagnosis. The service record from this visit prescribed an engine teardown to localize the failure and characterize any resulting engine damage and listed a number of repair options that included replacement of one piston, four pistons, or the entire engine long block (depending on the level of damage suffered). TSB LI03.10-P-060916 (“TSB”) was first released on February 27, 2015 and pertained to Engine Code 274.920. It cited the following complaint condition: “Clattering/rattling or knocking noise from the crank assembly of the engine when cold at oil temperatures up to approximately 50°C mostly heard on engine deceleration” and listed the cause as under analysis. The TSB gave further instructions on the collection of information and discouraged the replacement of any components. On September 21, 2015, TSB Version 4 introduced engine build clean points (March 27, 2015 or April 20, 2015 depending on the engine plant); cause: unfavorable tolerance of the piston wrist pin resulting in enlarge end float of the connecting rod in the piston; and remedy: compare the complaint vehicle sound to an enclosed sound file under various operating conditions and then if verified, replace the pistons, connecting rods, and bearings, using updated pistons that include updated wrist pins. A review of the petitioner’s vehicle service history indicates that this labor operation was performed in March of 2016. In its November 22, 2022 response to ODI's September 28, 2022 Information Request (IR) letter, Mercedes stated that the limited number of potentially affected wrist pins could contribute to an unintended noise, but pose no motor vehicle safety risk. ODI's analysis of the field data furnished with the Mercedes IR response and within its own Vehicle Owners Questionnaire (VOQ) database support this assertion, finding no relationship between wrist-pin conditions cited in the TSB and engine failure or loss of motive power. Broader searches of both data sources for engine stalling related to engine durability identified no trends meriting further investigation. After conducting a technical review of the petitioner’s submissions, the vehicle history of the petitioner's vehicle, Mercedes TSB—LI03.10-P-060916, information provided by Mercedes-Benz in response to the Agency's Information Request, and data within its own files; NHTSA has concluded that there is insufficient evidence to pursue a formal investigation. Accordingly, the Agency has denied the petition. NHTSA will continue to review any new information or incidents as they are submitted to the Agency. A Federal Register Notice (FRN) further detailing NHTSA's reasons for denial of the petition will be published in the future. The petition and its attachments can be reviewed at NHTSA.gov under reference ODI number 11450360.Read more

MERCEDES-BENZ C300 - All Years Overview

Complete safety history for the MERCEDES-BENZ C300 across all model years (2008, 2017).

83 Total Recalls

4,924 Total Complaints

1 Investigations

194 Reported Crashes

100 Reported Fires

1 Reported Deaths

MERCEDES-BENZ C300 - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2017	15	286	View
2016	13	368	View
2015	11	514	View
2014	5	120	View
2013 (current)	6	340
2012	6	333	View
2011	6	585	View
2010	6	593	View
2009	8	843	View
2008	7	942	View

Other MERCEDES-BENZ Models

Model	Recalls	Complaints
GLA 250	1,219	416	View
GLC 300	1,143	568	View
GLE 350	1,116	311	View
C 300	1,074	360	View
AMG GLS63	963	12	View
AMG C43	944	74	View
CLA 250	923	130	View
AMG GLC43	920	42	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2013 MERCEDES-BENZ C300

Complaint Statistics

Top Reported Components

Technical Service Bulletins, 2013 MERCEDES-BENZ C300

Most Affected Components

NHTSA Safety Investigations, MERCEDES-BENZ C300

MERCEDES-BENZ C300 - All Years Overview

MERCEDES-BENZ C300 - Year by Year

Other MERCEDES-BENZ Models