2013 MERCEDES-BENZ C300

6 recalls — 340 complaints — 89 TSBs

19V787000 Nov 1, 2019
COMMUNICATION
Defect Description
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models... Read more
Consequence
An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Remedy
MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-80... Read more
24,226 vehicles affected
Manufacturer: Mercedes-Benz USA, LLC.
19V010000 Jan 9, 2019
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014 C250, C300 4Matic, C350, C63 AMG, E350 4Matic Coupe, E350 Cabrio, E350 Coupe, SLS AMG Cabrio, SLS AMG Coupe, 2014-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, GLK 350, GLK250 BlueTec 4Matic, GLK350 RWD, 2015-2017 E400 4Matic ... Read more
Consequence
An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.
Remedy
MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.
288,779 vehicles affected
Manufacturer: Mercedes-Benz USA, LLC.
18V043000 Jan 10, 2018
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2013 C250, C250 Coupe, C350 Coupe 4Matic, C300 4Matic, C350, C350 Coupe, C63 AMG, C63 Coupe, E350 Cabrio, E350 Coupe, E550 Cabrio, E350 Coupe 4Matic, E550 Coupe, GLK350 4Matic, GLK250 Bluetec 4Matic, GLK350, SLS Coupe, SLS AMG GT Coupe, and SLS Roa... Read more
Consequence
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. Mercedes issued an interim notification to owners on February 23, 2018. A second notice will be mailed when remedy parts are available. Owners may contact MBUSA customer service at 1-877-496-36... Read more
132,167 vehicles affected
Manufacturer: Mercedes-Benz USA, LLC.
17V627000 Oct 6, 2017
AIR BAGS:FRONTAL
Defect Description
Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe... Read more
Consequence
If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
Remedy
MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.
495,290 vehicles affected
Manufacturer: Mercedes-Benz USA, LLC.
17V252000 Apr 12, 2017
STEERING
Defect Description
Mercedes-Benz USA LLC. (MBUSA) is recalling certain 2013-2014 C250, C300 4MATIC, GLK250 4MATIC BLUETEC and GLK350 vehicles, 2013 C250 Coupe, C350, C350 4MATIC Coupe, C350 Coupe and C63 AMG Coupe vehicles, and 2013-2015 GLK350 4MATIC vehicles. The steering coupling connecting bolt may have been insu... Read more
Consequence
A loss of steering can increase the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will inspect the steering coupling connecting bolt, tightening it as necessary, free of charge. The recall began May 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
168 vehicles affected
Manufacturer: Mercedes-Benz USA, LLC.
17V177000 Mar 14, 2017
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 AMG GT-S, GLC300, CLA250 and GLE300d 4Matic vehicles, 2013 C250, E350 BlueTec and G63 AMG vehicles, 2008-2014 C300 vehicles, 2013-2014 C300 4Matic and ML350 4Matic vehicles, 2009 C350 vehicles, 2014 CLS550, E350 4Matic, E350 Coupe 4Matic, E350... Read more
Consequence
If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.
Remedy
MBUSA will notify owners, and dealers will update software in the affected control units, free of charge. The recall began April 21, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
51 vehicles affected
Manufacturer: Mercedes-Benz USA, LLC.

Complaint Statistics

340 total complaints 18 crashes 3 fires 12 injuries

Top Reported Components

ComponentComplaints
AIR BAGS99
SUSPENSION47
STRUCTURE:BODY33
STEERING29
ELECTRICAL SYSTEM18
UNKNOWN OR OTHER18
SERVICE BRAKES16
ENGINE12
VEHICLE SPEED CONTROL9
STRUCTURE:FRAME AND MEMBERS8
ENGINE Feb 23, 2026
Incident date: Oct 21, 2024
The contact owns a 2021 Ford F-150. The contact stated that while driving approximately 40 MPH, the check engine warning light illuminated with an abnormal rattling sound coming from the engine compartment. The Ford App indicated a timing failure. The vehicle was not diagnosed or repaired. The conta... Read more
UNKNOWN OR OTHER Feb 23, 2026
Incident date: Oct 21, 2024
I am filing this complaint regarding a serious and recurring steering system defect involving my Mercedes-Benz vehicle and Recall Campaign No. 2017120022 (steering column defect). Mercedes-Benz corporate representatives provided conflicting information regarding whether the recall repair was complet... Read more
STEERING Oct 30, 2025
Incident date: Oct 19, 2025
The contact owns a 2017 Land Rover Range Rover. The contact received notification of NHTSA Campaign Number: 25V514000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable am... Read more
ENGINE Oct 24, 2025
Incident date: Oct 10, 2025
The contact owns a 2020 Toyota Camry. The contact stated that while starting the vehicle, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was not diagnosed. The contact was informed that the engine oil was changed, and the oil warning light was ... Read more
ENGINE Aug 20, 2025
Incident date: Aug 1, 2024
We own a Ford Expedition 2020. In 2023, we started noticing jerky, harsh, and aggressive “slips” when the vehicle was trying to change gears - upon multiple occasions. But, in 2024, we experienced three, major, different instances - all were extremely scary and it was miraculous they didn’t ca... Read more
ENGINE AND ENGINE COOLING Aug 15, 2025
Incident date: Aug 7, 2025
The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. T... Read more
STEERING Aug 15, 2025
Incident date: Aug 7, 2025
The contact owns a 2016 Land Rover Range Rover. The contact stated that while driving at an undisclosed speed, there was an abnormally loud knocking sound coming from the front and rear of the vehicle. The contact was informed that the VIN was included in NHTSA Campaign Number: 25V514000 (Steering);... Read more
ELECTRICAL SYSTEM May 22, 2025
Incident date: Mar 15, 2025
The braking system of my 2023 Genesis GV70 has exhibited recurring failures, specifically the brake pedal and the ABS module. Since February 2025, the vehicle had ongoing brake pedal issues that required approximately 30 days of repair, during which the ABS module was replaced on April 24, 2025. The... Read more
Crash
SERVICE BRAKES May 22, 2025
Incident date: Jul 12, 2024
I changed my brakes, and caliper myself because it was time for my brakes, and the caliper was hard to get off, so I replaced it. It felt like my brakes were still sticking, I took it to three repair shops and they couldn’t figure out what was wrong. Finally I took it to a repair shop because my b... Read more
Fire
FUEL/PROPULSION SYSTEM Apr 1, 2025
Incident date: Mar 31, 2025
The check engine light is on in my 2019 SLC (only 42K miles) and the car is emitting a lot of smoke from the exhaust pipe and it is hesitating while driving it. I almost got rear ended. I took it to the dealership and the fault code comes back as: P052E71 - The valve crankcase ventilation has a malf... Read more
STEERING Mar 18, 2025
Incident date: Sep 15, 2024
The contact owns a 2022 Honda Civic. The contact received notifications of NHTSA Campaign Numbers: 24V744000 (STEERING) and 23V704000 (STEERING); however, the parts to do the recall repair were not yet available. The contact stated while driving at 35 MPH, the steering wheel failed to respond. There... Read more
Crash
FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP Feb 19, 2025
Incident date: Nov 1, 2024
The contact owns a 2012 Peterbilt 587. The contact stated while driving 65 MPH, the vehicle stalled. The contact was unaware of a warning light being illuminated. The contact pulled over to the side of the road where the vehicle failed to restart. The vehicle was towed to West Truck Services Center,... Read more
STRUCTURE:BODY:BUMPERS Feb 19, 2025
Incident date: Dec 4, 2024
The contact owns a 2014 Subaru Impreza. The contact stated that while the vehicle was parked and running, the doors automatically locked with her children inside the vehicle. The contact stated that the spare key failed to unlock the doors. The contact sought assistance from a locksmith to unlock th... Read more
EXTERIOR LIGHTING Feb 19, 2025
Incident date: Nov 1, 2024
The back up lights when in reverse at night are inadequate to safely back the vehicle up. This is true whether one is using the rear window and rearview mirrors or one is using the back up camera. No more than 10 feet of area behind the vehicle can be seen by using these lights.
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA Feb 18, 2025
Incident date: Feb 18, 2025
The car consistently has issues with the rear view camera failing when reversing with a warning stating "Camera is Temporarily Unavailable." When backing up the camera sometimes stutters, making it impossible to notice a person or object until it's too late and then it fails completely to a black s... Read more
ELECTRICAL SYSTEM Feb 18, 2025
Incident date: Feb 18, 2025
Oil light keeps coming on suddenly, I looked online and there are many people who have had the same issue. It's only intermittent, and turns off when moving and turns on when idle. The first time it came on was when I was crawling on a first time in forever frozen Alabama road. I was very careful no... Read more
Crash
ENGINE Sep 16, 2024
Incident date: Sep 10, 2024
While sitting at a light, the vehicle would completely turn off! I put the vehicle in park and attempt to restart it. After several attempts, the vehicle would turn on and work properly. This happened to me on 2 occasions. The first time it happened was [XXX]. (My son and I were on the way to churc... Read more
STRUCTURE:BODY Sep 16, 2024
Incident date: Sep 10, 2024
Rapid Delamination and paint peeling of front bumper. There are so many Kia Forte owners experiencing this same issue for it not to be recognized and resolved by now. Please help us. It’s not right.
SUSPENSION Sep 16, 2024
Incident date: Sep 10, 2024
On several instances of breaking, my 2013 Mercedes Benz C300 pulls hard to the right and becomes very unstable. I assumed it was a brake problem by the way the car drove. I took it to my mechanic, who immediately identified the rear subframe had rusted so much that a control arm had broken loose f... Read more
FUEL SYSTEM, DIESEL Aug 9, 2024
Incident date: Jan 1, 2024
The contact owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V263000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amoun... Read more
WHEELS Jun 26, 2024
Incident date: Jun 26, 2024
The contact owns a 2015 Ram 3500. The contact stated while driving 35-40 MPH, the vehicle started wiggling and wobbling abnormally. The contact was able to pull to the side of the road, where he noticed that the outer rear wheel had separated from the vehicle. Additionally, the contact noticed that ... Read more
ELECTRICAL SYSTEM May 31, 2024
Incident date: May 20, 2024
The contact owns a 2018 Genesis G80. The contact stated that the vehicle failed to start. The contact called Roadside Assistance, who arrived and restarted the vehicle. The contact used a boost charger to start the vehicle. The check engine warning light was illuminated. The trunk opened message was... Read more
SERVICE BRAKES Mar 19, 2024
Incident date: Mar 15, 2024
The ABS controller on my truck has gone out for the second time. where do i take it to get RAM to fix this issue this? i paid out of pocket for this repair the first time. please advise.
AIR BAGS Mar 19, 2024
Incident date: Mar 15, 2024
The contact owns a 2013 Mercedes-Benz C300. The contact stated while pulling into a parking space and depressing the brake pedal, the vehicle accelerated unintendedly. There was no warning light illuminated. The contact stated that she depressed the brake pedal but the vehicle failed to respond. The... Read more
Crash
VEHICLE SPEED CONTROL Mar 19, 2024
Incident date: Mar 15, 2024
The ABS controller on my truck has gone out for the second time. where do i take it to get RAM to fix this issue this? i paid out of pocket for this repair the first time. please advise.
SERVICE BRAKES Mar 13, 2024
Incident date: Mar 7, 2024
The ABS (anti-lock braking system) and EBS (electronic braking system) failed in the fall of 2023. I was told by the dealer that a new part could be ordered on 21-FEB-24. On 21-FEB-24, a new bulletin was released that indicated a new part could be ordered in JUN-24. This is ridiculous. When are ... Read more
POWER TRAIN Feb 27, 2024
Incident date: Feb 27, 2024
Transmission will not go in to Park when stopped, Truck will roll away if parked on grade. Dealer reports no recall on this Transmission. Has not been inspected by anyone at this time. No warning lights ,before or after problem started. Problem start about 6 month ago, at about 18,000 miles
STRUCTURE:BODY Feb 27, 2024
Incident date: Feb 27, 2024
Driver's side window trim piece (which includes keyless entry keypad) detached from vehicle while driving 70+ mph & smacked several times against driver's side window before busting off. Bottom part is attached by wires (for keyless entry pad) & continued to smack against the window several times be... Read more
ENGINE Feb 23, 2024
Incident date: Jan 1, 2024
The contact owns a 2020 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that t... Read more
ENGINE Feb 23, 2024
Incident date: Jan 1, 2024
turbo feed pipe, high pressure fuel line, oil feedline gaskets, oil return line gaskets, turbo oil feed line. problems started happening in 2016 with turbo. 2020-2024 seem to be having problems with turbo lines and oil lines and nothing seems to be connected. in 2020 something happened and lost oil ... Read more
UNKNOWN OR OTHER Jan 24, 2024
Incident date: Jan 1, 2023
Even though Kia recalled my vehicle because of possible fire risk, they do not arrange the remedy in a timely manner. The recall is open since September and I have to park my car outside, and have to drive it with fire risk. My complaint is for “delay of remedy”
POWER TRAIN Jan 16, 2024
Incident date: Oct 5, 2022
I have a 2017 GMC Acadia with what I call a "Shift to Park" issue. This originally showed up with about 27,XXX miles on the car. It was repaired by the dealer on 9/25/2019. It worked perfectly until it started back up about six weeks or so ago with approximately 57,XXX miles on the car. I was to... Read more
POWER TRAIN Dec 22, 2023
Incident date: Dec 19, 2023
Transmission is very laggy when stepping on gas pedal causing late takeoffs. It may damage internals. Also very hard shifting at certain speeds
POWER TRAIN Dec 22, 2023
Incident date: Dec 19, 2023
The ESP®, or Electronic Stability Control system can put the car into limp mode unexpectedly. Say you are driving on route 66 going 50 mph. The ESP system can turn off if a wheel speed sensor or yaw sensor is on the way out. This causes the car to suddenly dramatically brake and limit speed to 5 mp... Read more
VEHICLE SPEED CONTROL Dec 22, 2023
Incident date: Dec 19, 2023
The abs light blinks and sounder beeps on and off intermittently while driving and the cruise control does not stay functioning when this occurs.
ELECTRICAL SYSTEM Nov 28, 2023
Incident date: Nov 24, 2023
Vehicle stopped and is not operational. Dealer stated that the generator went out. Part is not available due to this problem occuring on so many vehicles. Vehicle has been in the shop since late, October it is now November 28th and still no ETA on part arrival or repair completion.
SUSPENSION Sep 27, 2023
Incident date: Sep 27, 2023
Dealer has reported rear subframe if broken. I googled this and found recall 03v153000 which seems applicable but subaru says it does not apply to my car. Problem description seems identical.
FORWARD COLLISION AVOIDANCE: WARNINGS Sep 3, 2023
Incident date: Aug 31, 2023
TELURIDE 2021 OWNERS MANUEL, PAGE 5-64, 5-63 AND THE KIA” FEATURES AND FUNCTIONS GUIDE. “PAGE 15, SHOWS DIRECTIONS FOR USING THE FCA, OR FORWARD COLLISION AVOIDANCE. BUT THERE IS NO SUCH SAFEY OPTION IN THE CAR. FURTHER THE DRIVERS ASSIST - - - FORWARD SAFETY OPTION, SHOW IN THE OWNERS MANUE... Read more
SUSPENSION Aug 7, 2023
Incident date: Aug 7, 2023
No complete failure has happened as I chose to not drive the vehicle as I feel it is unsafe. The rear trailing arm body mounts rust to a point that I feel the structural integrity is compromised. At first glance the mount appears intact but after tapping lightly with a small hammer pieces of the mou... Read more
ENGINE AND ENGINE COOLING Aug 4, 2023
Incident date: Aug 3, 2023
The contact owns a 2018 Ford Escape. The contact stated that when starting the vehicle, it would vibrate and shake. The starter would fail to successfully start the vehicle intermittently. The vehicle was taken to the dealer who diagnosed that coolant leaking into the engine causing the engine to fa... Read more
BACK OVER PREVENTION Aug 1, 2023
Incident date: Jul 31, 2023
The contact owns a 2018 Ford Fusion. The contact stated while reversing, the back-over prevention camera went blank. The contact shifted into the drive and the screen started rebooting independently. The contact stated that after turning off and restarting the vehicle, the instrument panel started f... Read more
ELECTRICAL SYSTEM Jul 16, 2023
Incident date: Jun 9, 2023
My vehicle stalled abruptly as I came to a stop while driving on a slope. Shortly afterward I determined that this was caused by a loose battery terminal; the battery had been replaced a day earlier. This much was the fault of the mechanic, not the manufacturer. My complaint is with respect to the s... Read more
STRUCTURE:BODY Jul 16, 2023
Incident date: Jun 9, 2023
The driver's side door stopped latching today. Obviously, driving a car with a door that does not latch is a serious issue!
STEERING Jun 22, 2023
Incident date: Jun 22, 2023
On March 10, 2023, the electrical power steering unit on this vehicle failed. The vehicle was returned to us on March 17, 2023. On March 27, 2023 the power steering again failed on this vehicle after 400 miles of driving. We received the vehicle several days later after the repair. On June 22, 2023,... Read more
ENGINE Jun 22, 2023
Incident date: Jun 22, 2023
I was driving on the interstate on June 7, 2023 heading to work doing the speed limit of 60 MPH and all of a sudden the check engine light came on and a message stated "Engine Power Reduced" and the engine literally dropped engine power immediately and thankfully there was nobody right behind me and... Read more
WHEELS Jun 6, 2023
Incident date: Jun 1, 2022
The contact owns a 2017 Ford F-350. The contact stated while driving 65 MPH, the vehicle began to vibrate and the brake pedal was depressed to gain control of the vehicle however it failed. The vehicle began bouncing and the front passenger’s side tire exploded. The contact sustained injuries to h... Read more
1 injured
AIR BAGS May 17, 2023
Incident date: Apr 28, 2023
A recall has been made on May 10, 2023 for the driver's airbag deployment and the possibly of death being caused by metal pieces flying into the person driving. Recall has been made, yet parts are not available. I am very concerned of injury or death in the event of an accident.
POWER TRAIN May 1, 2023
Incident date: Oct 12, 2022
Severe transmission slippage/failure at all speeds. Gear disengages randomly during acceleration. No Ford dealer wants to take the responsibility to repair or fix it. Per the dealers, the computer doesn’t log the occurrences. Hard to believe that and hard to believe there is a major class action... Read more
STRUCTURE:BODY Mar 21, 2023
Incident date: Mar 21, 2023
My vehicle has been making very odd noises, the steering wheel keeps looking off center and the car is kicking/fishtailing at times without warning. Our mechanic has looked at the car SEVERAL times and finally discovered that the sub frame is completely rusted out and broken. We were told not to d... Read more
TIRES Mar 12, 2023
Incident date: Mar 11, 2023
PIRELLI Scorpion Zero AllSeason Elect 255/40 R20. Rear passenger tire developed a bulge in the sidewall due to manufacturer defect that led to a blowout while driving at highway speeds. Tire was less than two months old (as was the vehicle) with just over 2,000 miles on it. Never had any curb ... Read more

Showing 50 of 340 complaints.

Technical Service Bulletins — 2013 MERCEDES-BENZ C300

89 manufacturer communications from 68 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
110000 ELECTRICAL SYSTEM17
118000 ELECTRICAL SYSTEM:SOFTWARE6
350000 EQUIPMENT6
060000 ENGINE AND ENGINE COOLING4
100000 POWER TRAIN4
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL4
220000 SEATS4
010000 STEERING4
NCU - 24240304 Mar 12, 2024
162000 STRUCTURE:BODY
As previously reported, to enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a Settlement regarding claims relating to alleg
NCU - 24240304 Mar 12, 2024
160000 STRUCTURE
As previously reported, to enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a Settlement regarding claims relating to alleg
LI91.18-P-077075 Dec 4, 2023
220000 SEATS
Crease formation on genuine leather seat covers in vehicles with low mileage ??A?A? Objects left on the seats for extended periods of time (pressure marks). ??A?A? Objects wedged between the seat backrest and seat cushion (e.g. seat bel
CL-ELWSubframe Mar 31, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle reg
ELW-RearSubframe Mar 10, 2023
160000 STRUCTURE
Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle reg
ELW-RearSubframe Mar 10, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle reg
ELW-RearSubframe Feb 10, 2023
160000 STRUCTURE
Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle rega
LI68.05-P-060306 Jan 27, 2022
110000 ELECTRICAL SYSTEM
Complaint The garage door hand transmitter cannot be initialized with the integrated garage door opener in the inside rearview mirror. Cause 1. The integrated garage door opener (GDO) is not compatible with the opening system installed
LI68.05-P-060307 Jan 9, 2022
110000 ELECTRICAL SYSTEM
Complaint The range of the integrated garage door opener (GTO) is too short. Cause 1. Vehicles equipped with infrared windows and/or a heated windshield may suffer from complaints involving low transmission power. 2. When comparing the
LI4245P073405 Aug 2, 2021
060000 ENGINE AND ENGINE COOLING
After starting the engine, the instrument cluster shows the "EBD not available, diagnosis/test stand" message in yellow.
LI4245P073405 Aug 2, 2021
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
After starting the engine, the instrument cluster shows the "EBD not available, diagnosis/test stand" message in yellow.
Launch NCU - 202 Jan 7, 2021
118000 ELECTRICAL SYSTEM:SOFTWARE
Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2013-2017 B-Class, C-Class, CLA-Class, CLS-Class, E-Class, G-Class, GL-Class, GLA-Class, GLC-Class, GLE-Class, GLK-Class, GLS-Cla
Launch NCU - 202 Jan 7, 2021
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2013-2017 B-Class, C-Class, CLA-Class, CLS-Class, E-Class, G-Class, GL-Class, GLA-Class, GLC-Class, GLE-Class, GLK-Class, GLS-Cla
LI54.30-P-072145 Dec 10, 2020
110000 ELECTRICAL SYSTEM
NTG5.5: Incorrect time shown on instrument cluster, COMAND display, and analog clock
LI54.30-P-072145 Dec 10, 2020
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
NTG5.5: Incorrect time shown on instrument cluster, COMAND display, and analog clock
LI42.47-P-067502 Dec 9, 2020
251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
If the customer brakes sharply from a speed of > 30mph, without ABS intervention, there is a single cracking noise from the area of the ESP hydraulic unit
LI42.47-P-067502 Dec 9, 2020
030000 SERVICE BRAKES, HYDRAULIC
If the customer brakes sharply from a speed of > 30mph, without ABS intervention, there is a single cracking noise from the area of the ESP hydraulic unit
LI82.10-P-064766 Jun 30, 2020
120000 LIGHTING (PWS)
Lamp unit fogged or droplets forming. Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. Che
LI82.10-P-064766 Jun 30, 2020
350000 EQUIPMENT
Lamp unit fogged or droplets forming. Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. Che
LI82.10-P-064766 Jun 30, 2020
121100 EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES
Lamp unit fogged or droplets forming. Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. Che
NCU - HVAC Warra May 21, 2020
350000 EQUIPMENT
To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to alleged mold and mildew type
LI35 30-P-058566 Aug 5, 2019
100000 POWER TRAIN
Throttle lift-off clunking noises at drive shafts of rear axle
LI33 30-P-056665 Aug 5, 2019
356000 EQUIPMENT ADAPTIVE/MOBILITY
Throttle lift-off clunking noises at drive shafts of front axle
LI33 30-P-056665 Aug 5, 2019
020000 SUSPENSION
Throttle lift-off clunking noises at drive shafts of front axle
SC-2019040001 Apr 11, 2019
060000 ENGINE (PWS)
Update engine electronics (ME-SFI) control unit software
SC-2019040001 Apr 11, 2019
118000 ELECTRICAL SYSTEM:SOFTWARE
Update engine electronics (ME-SFI) control unit software
LI91 45-P-066075 Jul 23, 2018
150000 SEAT BELTS
Seat belt extender toothed rack sluggish or makes noises
LI07 70-P-066276 Mar 12, 2018
060000 ENGINE AND ENGINE COOLING
Check Engine Light is on with DTC P030185/ P030685 for misfire cylinder 1 and 6.
LI05 20-P-067123 Oct 9, 2017
060000 ENGINE (PWS)
Oil in engine wiring harness
LI8210P0647661 Aug 26, 2016
121000 EXTERIOR LIGHTING:HEADLIGHTS
Headlamps fogged.
LI8285P0581859 Aug 16, 2016
353100 EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES
"Anti-theft protection activated".
RecallUpdate Feb 11, 2016
140000 AIR BAGS
Recall Campaign announcement for Takata driver airbags.
LI54-18-P-057927 Jun 4, 2015
060000 ENGINE (PWS)
XENTRY (DAIMLER): STORED IN ENGINE CONTROL UNIT ARE FAULTS RELATING TO THROTTLE VALVE ACTUATOR AND/OR OXYGEN SENSOR DUE TO OCCASIONAL TRANSITION RESISTANCE AT CONTACTS, CAUSING ENGINE DIAGNOSIS WARNING LAMP TO BE INACTIVE. MODEL ALL.
LI32.25-P-061137 Mar 24, 2015
021000 SUSPENSION:FRONT
Clunking noise from front axle suspension strut or rear axle shock absorber on short strokes of the damper
LI32.25-P-061137 Mar 24, 2015
021400 SUSPENSION:FRONT:MACPHERSON STRUT
Clunking noise from front axle suspension strut or rear axle shock absorber on short strokes of the damper
LI32.25-P-061137 Mar 24, 2015
022400 SUSPENSION:REAR:SHOCK ABSORBER
Clunking noise from front axle suspension strut or rear axle shock absorber on short strokes of the damper
LI46.35-P-059989 Oct 16, 2014
016000 STEERING:ELECTRIC POWER ASSIST SYSTEM
Red display message in instrument cluster "Power Steering Malfunction - See Owner's Manual"
LI46.35-P-059989 Oct 10, 2014
015000 STEERING:HYDRAULIC POWER ASSIST SYSTEM
Red display message in instrument cluster "Power Steering Malfunction - See Owner's Manual"
LI91.10-P-048411 Jul 12, 2014
220000 SEATS
The pneumatic 4-way lumbar support fails. Lumbar support pockets cannot be filled up or they drain.
LI91.10-P-059387 Jul 12, 2014
220000 SEATS
Noises from flat spring core in backrest
LI91.25-P-059380 Jul 10, 2014
220000 SEATS
Pneumatic comfort systems with insufficient performance, entirely inoperative or leaky.
LI46-35P059241 Jun 20, 2014
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
XENTRY (MERCEDES): AFTER ENGINE HAS STARTED, SEVERAL ISSUES OCCURS, AN ACOUSTIC WARNING SOUNDS IS HEARD, THE INSTRUMENT CLUSTER DISPLAYS WARNING MESSAGE POWER STEERING MALFUNCTION, SERVICE REQUIRED. STEERING SYSTEM IS SLUGGISH. MODEL 117
LI91-40P-059238 Jun 20, 2014
150000 SEAT BELTS
XENTRY (MERCEDES): DUE TO UNDERVOLTAGE AT ENGINE START, THERE IS AN INTERRUPTION OF SEAT BELT ADJUSTMENT SEQUENCE AND AN AUDIBLE RELEASE NOISE IS HEARD AFTER ABORTING SEQUENCE. *PE
LI46-35P059241 Jun 20, 2014
010000 STEERING
XENTRY (MERCEDES): AFTER ENGINE HAS STARTED, SEVERAL ISSUES OCCURS, AN ACOUSTIC WARNING SOUNDS IS HEARD, THE INSTRUMENT CLUSTER DISPLAYS WARNING MESSAGE POWER STEERING MALFUNCTION, SERVICE REQUIRED. STEERING SYSTEM IS SLUGGISH. MODEL 117
P-B-82.85-703 Mar 10, 2014
350000 EQUIPMENT
A production fault means that the telematics DVD A 166 827 14 00 cannot be used. Because of this the previous telematics DVDs A 204 827 03 65 and A 204 827 10 65 must continue to be used for control unit programming. If required, these are
LI82.85-P-058582 Mar 3, 2014
350000 EQUIPMENT
Apple products (iPhone or iPod) are not charged via the serial USB interface of the COMAND Online control unit (A40/3) in the stowage compartment of the center console.
P-B-88.40/92 Mar 1, 2014
116000 ELECTRICAL SYSTEM:IGNITION
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
P-B-88.40/92 Mar 1, 2014
350000 EQUIPMENT
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
LI54-15-P057373 Feb 28, 2014
114400 ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
XENTRY (MERCEDES): THE FUSE AND RELAY BOXES (SRB) IN ENGINE COMPARTMENT OR REAR COMPARTMENT HAS A MALFUNCTION AND DISRUPTIONS TO COMMUNICATION PATHS CAUSING A NO START IN VEHICLE. MODEL 2012-2013 204, 207, 212, 218, 231, 246, 176, 117, 1
LI54.15-P-057373 Feb 28, 2014
100000 POWER TRAIN
The vehicle cannot be started The vehicle may start by itself shortly after the startup attempt with a delay, as the relay can be late closing. and/or The gear selection is displayed, but no gear is engaged. Gear selection is not possibl
LI54.15-P-057373 Feb 28, 2014
110000 ELECTRICAL SYSTEM
The vehicle cannot be started The vehicle may start by itself shortly after the startup attempt with a delay, as the relay can be late closing. and/or The gear selection is displayed, but no gear is engaged. Gear selection is not possibl
LI54.10-P-054089 Feb 25, 2014
110000 ELECTRICAL SYSTEM
Battery discharged, vehicle does not start.
LI49.20-P-056353 Feb 25, 2014
110000 ELECTRICAL SYSTEM
Engine diagnosis warning lamp active. Fault code 20BE1B and/or 20BD1B (The heating element of the AdBlue tank has a malfunction) is logged in the Blue-Tec control unit.
LI46.15-P-058505 Feb 25, 2014
010000 STEERING
Creaking noise when making vertical or longitudinal adjustment to electrical steering column
LI35.30-P-058566 Feb 25, 2014
100000 POWER TRAIN
Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). Heard once when changing from forward to reverse (and vice versa)
LI46.35-P-058063 Feb 18, 2014
010000 STEERING
Fault code U41600 logged in 'ES' (electric steering) control unit after software update or steering gear replacement. Note: Fault code U41600 means: Implausible data were received from the control unit "Traction system". This fault code
LI-54-15-P057918 Feb 14, 2014
110000 ELECTRICAL SYSTEM
XENTRY (MERCEDES): THE SIDE MARKERS CONTINUOUSLY LIGHTS UP, DUE TO DAMAGED ESD OF DRIVER CIRCUITRY SIDE MARKER OUTPUT. *PE
LI49.20-P-056353 Feb 12, 2014
110000 ELECTRICAL SYSTEM
Engine diagnosis warning lamp active. Fault code 20BE1B and/or 20BD1B (The heating element of the AdBlue tank has a malfunction) is logged in the Blue-Tec control unit.
C1A140101 Feb 11, 2014
353000 EQUIPMENT:ELECTRICAL
This Customer 1 Action has been initiated because certain mbrace subscribers were recently contacted by mbrace informing them that they need to have an i-button call performed to ensure their mbrace device has registered with the Verizon
LI54.25-P-056472 Feb 10, 2014
110000 ELECTRICAL SYSTEM
The key is not recognized in the electronic ignition switch, the vehicle cannot be started and/or the automatic transmission may perform an "Automatic P function" at speeds below 6 km/h.
LI14.20-P-052079 Feb 6, 2014
060000 ENGINE AND ENGINE COOLING
Engine diagnosis warning lamp lights up - Fault code entry (FC) 14A600 or 14A700
S-SC- 2013090008 Feb 1, 2014
110000 ELECTRICAL SYSTEM
This Service Campaign has been initiated because Daimler AG (DAG), the manufacturer of Mercedes-Benz vehicles, has determined that the mbrace software does not correspond to current production configuration. An authorized Mercedes-Benz deal
SCB-2013090008 Feb 1, 2014
118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES: SOFTWARE FAILS TO CORRESPOND, ON SOME VEHICLES, TO CURRENT PRODUCTION CONFIGURATION. MODEL 2013 166 (ML), X166 (GL), 204 (C), X204 (GLK), 207 (E-COUPE), 212 (E), 218 (CLS), 231 (SL). *PE
P-SC-2014020003 Feb 1, 2014
160000 STRUCTURE
This Service Campaign has been initiated because Daimler AG (DAG), manufacturer of Mercedes-Benz vehicles, has determined that the seam seal at the spare tire well may not be to specification. To correct this condition, an authorized Merced
P-SC-2014020003 Feb 1, 2014
198000 TIRES:TEMPORARY/EMERGENCY SPARE TIRE
This Service Campaign has been initiated because Daimler AG (DAG), manufacturer of Mercedes-Benz vehicles, has determined that the seam seal at the spare tire well may not be to specification. To correct this condition, an authorized Merced
LI91-60P-058226 Jan 13, 2014
114000 ELECTRICAL SYSTEM:WIRING
XENTRY (MERCEDES): BETWEEN STEERING COLUMN TUBE SWITCH MODULE AND INTERIOR WIRING HARNESS, THERE IS CONTACT AND INSTRUMENT CLUSTER LIGHTS UP WITH SRS LAMP DISPLAYED. MODEL 2013 117 CLA, 242, 246. *PE
2013120004 Jan 10, 2014
110000 ELECTRICAL SYSTEM
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
2013120004 Jan 10, 2014
350000 EQUIPMENT
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
LI83-00P-052510 Jan 6, 2014
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
XENTRY (MERCEDES): CONTROL UNITS INSTALLED, UNDER DRIVER/FRONT PASSENGER SEAT, HAS WATER ENTERING TRAY, CAUSED BY CONDENSATION HOSE OF A/C HOUSING BEING EITHER DISLOCATED, PINCHED, CRUSHED OR LEAKING. MODEL ALL. *PE
LI54.65-P-058105 Dec 12, 2013
110000 ELECTRICAL SYSTEM
The Parktronic system switches to malfunction. The driver notices a fault message (4 red LEDs and 2 sec continuous signal). The following fault codes are stored in the PTS control unit (N62): A23400 - Rear PARKTRONIC warning element 1 ha
LI33-15-P047471 Dec 4, 2013
021244 SUSPENSION:FRONT:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE
XENTRY (MERCEDES): WITH STEERING AT FULL LOCK, NOISE CAN BE HEARD, LIKE KNOCKING AND/OR CREAKING, COMING FROM AREA OF FRONT AXLE WHEN MANEUVERING. MODELS 203 (C240, 320, 32, 230), 171 (SLK350, 55, 280), 209 (CLK 320, 500, 55, 63), 204 (C3
LI82.95-P-054406 Aug 28, 2013
110000 ELECTRICAL SYSTEM
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
LI8295P054406 Aug 28, 2013
353000 EQUIPMENT:ELECTRICAL
"SOS mbrace service not activated".
LI8270P056963 Aug 21, 2013
118000 ELECTRICAL SYSTEM:SOFTWARE
Software update of COMAND Online control unit.
LI-46-35P055436 Aug 15, 2013
016000 STEERING:ELECTRIC POWER ASSIST SYSTEM
XENTRY (MERCEDES): RED DISPLAY MESSAGE IN INSTRUMENT CLUSTER POWER STEERING MALFUNCTION AND STEERING ASSISTANCE IS REDUCED, CHECK IMMEDIATELY THE OWNER'S MANUAL AFTER ENGINE START. MODEL 207, 204, 212, 231. NO MODEL YEAR.
LI-46-35P055436 Aug 15, 2013
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
XENTRY (MERCEDES): RED DISPLAY MESSAGE IN INSTRUMENT CLUSTER POWER STEERING MALFUNCTION AND STEERING ASSISTANCE IS REDUCED, CHECK IMMEDIATELY THE OWNER'S MANUAL AFTER ENGINE START. MODEL 207, 204, 212, 231. NO MODEL YEAR.
LI8270P055572 Aug 5, 2013
118000 ELECTRICAL SYSTEM:SOFTWARE
Mobile phone cotacts are not transferred completely.
LI8285P055695 Aug 5, 2013
110000 ELECTRICAL SYSTEM
The COMAND unit does not start or the display remains dark.
LI27.20-P-055758 Jul 30, 2013
100000 POWER TRAIN
FC 2783 (Friction power of torque converter lockup clutch is too high) or FC 0741 (Actuation of torque converter lockup clutch not possible) stored in transmission control unit. One possible additional customer complaint could be "poor acce
LI33.30-P-056665 Jul 18, 2013
010000 STEERING
Single, throttle lift-off, clunking noise from the side shaft when starting off (audible at the wheel). The clunk is heard once when changing from forward to reverse (and vice versa).
LI82.95-P-056655 Jul 12, 2013
110000 ELECTRICAL SYSTEM
Customer experiences low battery conditions, resulting in jump starts, and eventually requiring battery replacement.
LI47.40-P-053871 Jul 10, 2013
060000 ENGINE AND ENGINE COOLING
Engine diagnosis warning lamp activated. Fault code P045600 "Very fine leak" or P044200 "Fine leak" stored in engine control unit.
LI82.10-P-053604 Jul 8, 2013
120000 EXTERIOR LIGHTING
Fault message in display - Right rear turn signal light inoperative
LI82.85-P-055695 Jul 8, 2013
110000 ELECTRICAL SYSTEM
The COMAND unit does not start or the COMAND display remains dark. The COMAND unit cannot be operated. Note: The problem disappears after a lengthy idle period (>6h) or after interrupting the power supply (circuit 30).
LI8870P056690 Jul 3, 2013
130000 VISIBILITY
Outside mirror fogged.
C1A-130501 Jul 1, 2013
190000 TIRES
Model X204 (GLK 250 BT) with AMG Styling Package 321. Model Year 2013 Install Tire Fit Kit, Replace Monroney Label
LI46.35-P-055485 Jun 28, 2013
110000 ELECTRICAL SYSTEM
Engine does not start, or various fault messages in instrument cluster immediately after engine start and servo assistance is reduced. The following display messages may appear: - Red message "Power Steering Malfunction - See Operator's M
SC-2013050005 Jun 1, 2013
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
MERCEDES: THE AUTOMATIC TRANSMISSION DO NOT MEET INTERNAL SPECIFICATIONS, IN SOME VEHICLES, THAT CAUSES, IN SOME CASES, THE TRANSMISSION TO MAKE NOISES AND NEED TO HAVE AUTOMATIC TRANSMISSION REPLACED. MODELS 2011 204 (C SERIES), X204(C S
LI54-71-P055558 Jan 22, 2013
118000 ELECTRICAL SYSTEM:SOFTWARE
XENTRY (MERCEDES): DISPLAYED IN MULTIFUNCTION "LANE KEEPING ASSIST IS INOPERATIVE AND ACTIVE LANE KEEPING ASSIST IS INOPERATIVE" WHEN DRIVING OVER LANE MARKING. MODELS 204 (C300, 350, 63, 250). *PE

NHTSA Safety Investigations — MERCEDES-BENZ C300

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

DP22002 Opened: Sep 12, 2022 — Closed: Feb 27, 2024
DP — Closed — Model Year: 2015
C300 Wrist-pin allegation
In a letter dated April 29, 2022, Mr. Sergio Betancourt (the petitioner) submitted a petition attributing engine failure of his 2015 Mercedes-Benz C300 to “wrong sized wrist-pins” and asserted that these were prevalent on all Mercedes-Benz models (including the Metris minivan, GLC300, and C300) ... Read more

MERCEDES-BENZ C300 — All Years Overview

Complete safety history for the MERCEDES-BENZ C300 across all model years (2008–2017).

83 Total Recalls
4,921 Total Complaints
1 Investigations
180 Reported Crashes
106 Reported Fires
1 Reported Deaths

MERCEDES-BENZ C300 — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2017 15 286 View
2016 13 368 View
2015 11 511 View
2014 5 120 View
2013 (current) 6 340
2012 6 333 View
2011 6 585 View
2010 6 593 View
2009 8 843 View
2008 7 942 View

Other MERCEDES-BENZ Models

Model Recalls Complaints
GLA 250 1,219 416 View
GLC 300 1,143 568 View
GLE 350 1,116 311 View
C 300 1,074 360 View
AMG GLS63 963 12 View
AMG C43 944 74 View
CLA 250 923 130 View
AMG GLC43 920 42 View