2017 MERCEDES-BENZ B 250E
3 recalls — 39 complaints
21V229000 Apr 1, 2021
STEERING
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 B250e, CLA250, 2017-2018 AMG CLA45, GLA250, and AMG GLA45 vehicles. The steering shaft bore hole for the universal joint bearing may allow excessive movement that, over time, could result in the separation of the bearing and universal joint.
Consequence
A separated universal joint bearing can cause a loss of steering control and increase the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will inspect, and as necessary, replace the steering shaft, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021060001.
21V058000 Feb 5, 2021
ELECTRICAL SYSTEM:SOFTWARE
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle mod... Read more
Consequence
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Remedy
MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
17V627000 Oct 6, 2017
AIR BAGS:FRONTAL
Defect Description
Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe... Read more
Consequence
If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
Remedy
MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.
Complaint Statistics
39 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| ENGINE | 10 |
| POWER TRAIN | 9 |
| ELECTRICAL SYSTEM | 7 |
| FUEL/PROPULSION SYSTEM | 4 |
| SERVICE BRAKES | 2 |
| VEHICLE SPEED CONTROL | 1 |
| SUSPENSION | 1 |
| SEAT BELTS | 1 |
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 1 |
| AIR BAGS | 1 |
ELECTRICAL SYSTEM
Dec 15, 2025
Incident date: Dec 15, 2024
The contact owns a 2025 Jeep Wrangler 4XE. The contact stated that after his wife unplugged the high-voltage battery charger, his wife discovered that the charging outlet was black. The contact then shut off the circuit breaker. The contact stated that the failure caused a short circuit in the circu... Read more
POWER TRAIN
Dec 15, 2025
Incident date: Dec 15, 2024
In November 2024, the vehicle indicated "add coolant". The vehicle was brought to Mercedes Benz of Scottsdale for servicing. The dealership apparently added coolant without advising me that the B250-E has a 100% chance of failure to the Drive Unit / coolant intrusion unless a small part is replace... Read more
FUEL/PROPULSION SYSTEM
Dec 15, 2025
Incident date: Dec 15, 2024
In November 2024, the vehicle indicated "add coolant". The vehicle was brought to Mercedes Benz of Scottsdale for servicing. The dealership apparently added coolant without advising me that the B250-E has a 100% chance of failure to the Drive Unit / coolant intrusion unless a small part is replace... Read more
ENGINE
Jan 3, 2025
Incident date: Sep 25, 2024
I was on the highway with moderate traffic. My car would no longer accelerate due to a blown head gasket out of nowhere, I was on the far left lane and had to traverse over 5 lanes in moderate traffic while other drivers on the highway were going 60+ mph. This is a common issue among Honda Accords w... Read more
ELECTRICAL SYSTEM
Jan 3, 2025
Incident date: Sep 25, 2024
The contact owns a 2023 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 24V720000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact... Read more
ENGINE
Jan 3, 2025
Incident date: Sep 25, 2024
On Wednesday [XXX] I was driving my electric vehicle to work. I exited the freeway and as soon as I stopped at the light for the off ramp a warning light indicator appeared stating Coolant Low. I found this odd as I was unaware of Electric Vehicles using Coolant. I clicked the OK button on the st... Read more
POWER TRAIN
Dec 15, 2024
Incident date: Dec 15, 2024
While driving, car suddenly slowed and would not accelerate as normal with accelerator depressed. A dashboard warning "check hybrid system" appeared and acceleration was unable to power car up hill. Driver forced to pull over on shoulder. After turning off and turning on vehicle, issue seemed to tem... Read more
FUEL/PROPULSION SYSTEM
Dec 15, 2024
Incident date: Dec 15, 2024
While driving, car suddenly slowed and would not accelerate as normal with accelerator depressed. A dashboard warning "check hybrid system" appeared and acceleration was unable to power car up hill. Driver forced to pull over on shoulder. After turning off and turning on vehicle, issue seemed to tem... Read more
UNKNOWN OR OTHER
Dec 15, 2024
Incident date: Dec 15, 2024
While driving a notice to park the car and call for maintenance came up then while I was trying to get to safe stopping point the car went on to neutral and shut down while I was at speed. I turned the car back on and moved it to safety and called for roadside assistance
SERVICE BRAKES
Oct 4, 2024
Incident date: Oct 2, 2024
vsa failure associate with fcw, ldw, vsa, tmps and eps warning light. the cause is vsa modular
SERVICE BRAKES, HYDRAULIC
Apr 24, 2024
Incident date: Jan 31, 2024
The contact owns a 2013 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair... Read more
AIR BAGS
Nov 1, 2023
Incident date: Oct 27, 2023
I purchased this vehicle 05/05/2019 as a certified pre-owned vehicle from the dealership. I have kept regular maintenance on the car. Three same day of purchase, the engine quit as I was driving it. I was making a left hand turn and it quit while I was in the intersection. My children were in the ca... Read more
ENGINE
Nov 1, 2023
Incident date: Oct 27, 2023
The 2.0L Ecoboost leaked coolant into the #1 cylinder, ruining the engine at just over 66,000 miles in my 2017 Escape. I am paying a local Ford dealer $7,500 for a new engine installation. I know that this problem is not unusual, but I wanted you to have this formation so you can add it to your coll... Read more
POWER TRAIN
Oct 1, 2023
Incident date: Mar 2, 2023
Coming to Walmart at the stop waiting for the light to turn green my car made noises parking at Walmart shift to park message came on. I was not on the first recall list I need help GM should fix the problem repurchase my car or replace it
ELECTRICAL SYSTEM
Oct 1, 2023
Incident date: Mar 2, 2023
Coming to Walmart at the stop waiting for the light to turn green my car made noises parking at Walmart shift to park message came on. I was not on the first recall list I need help GM should fix the problem repurchase my car or replace it
POWER TRAIN
Oct 1, 2023
Incident date: Mar 2, 2023
At 23,596 total vehicle mileage, the electric drive motor failed while driving. This occurred two days and less than 50 miles after having an annual service performed at an authorized Mercedes Benz dealership. Failure resulted in sudden loss of power alternating with full torque power at any throt... Read more
ENGINE
Sep 29, 2023
Incident date: Sep 29, 2023
My car has been maintenanced and cared for routinely yet an engine maintenance light has come on. When I took it to the dealership I was told that I needed to spend $600 to replace the engine coolant bypass valve. After researching how to change that and what the parts consisted of I found that HUND... Read more
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Jan 17, 2023
Incident date: Jan 16, 2023
The CMBS regularly activates with the brake warning lights, audible, and steering wheel shaking. There has never been anything in front of the vehicle when the CMBS activates. Most recently, the CMBS activated and applied the brakes when driving approximately 40 mph for no reason. Obviously, the s... Read more
ENGINE
Jan 5, 2023
Incident date: Mar 1, 2020
I needed a new electric motor. It was covered by the warranty but would not be if it fails again, and it's known to happen again. This is a very common issue with the Mercedes B250E from 2014-2017. I believe this should be a recall. The cost to consumers for repair is around $20,000. There is a prob... Read more
ELECTRICAL SYSTEM
Dec 11, 2022
Incident date: Feb 26, 2022
Mercedes dealer indicated a coolant leak resulted in an electrical failure and required that I pay $18,000 to replace the motor system. This is a known issue, however. When I mentioned that this is a manufacturing defect affecting numerous b250e I was referred to Mercedes Benz USA. Mercedes Benz USA... Read more
POWER TRAIN
Oct 23, 2022
Incident date: Oct 6, 2022
The electric motor is destined to fail because of a coolant leak at the speed sensor. According to many accounts the motor will fail and lock up the system. My car has not yet failed but I fear an accident will happen depending on where it falls. My extended warranty from Endurance is no help as the... Read more
ENGINE
Oct 23, 2022
Incident date: Oct 6, 2022
The electric motor is destined to fail because of a coolant leak at the speed sensor. According to many accounts the motor will fail and lock up the system. My car has not yet failed but I fear an accident will happen depending on where it falls. My extended warranty from Endurance is no help as the... Read more
ENGINE
Aug 22, 2022
Incident date: Jul 4, 2022
Motor failure after 50K mile. Car can only move and stop - move and stop. Need to replace Electric Engine Motor. Seat belt malfunction after 40K.
ELECTRICAL SYSTEM
Aug 22, 2022
Incident date: Jul 4, 2022
Motor failure after 50K mile. Car can only move and stop - move and stop. Need to replace Electric Engine Motor. Seat belt malfunction after 40K.
SEAT BELTS
Aug 22, 2022
Incident date: Jul 4, 2022
Motor failure after 50K mile. Car can only move and stop - move and stop. Need to replace Electric Engine Motor. Seat belt malfunction after 40K.
FUEL/PROPULSION SYSTEM
Jun 10, 2022
Incident date: Jun 1, 2022
the electric motor has suffered a coolant leak. this is a known issue in the Mercedes B250e, Rav4 EV, and Tesla Model S. This issue should be recalled and repaired.
POWER TRAIN
Jun 10, 2022
Incident date: Jun 1, 2022
the electric motor has suffered a coolant leak. this is a known issue in the Mercedes B250e, Rav4 EV, and Tesla Model S. This issue should be recalled and repaired.
ELECTRICAL SYSTEM
Jun 8, 2022
Incident date: May 16, 2022
When trying to leave a shopping complex in my Mercedes Benz B250e, the vehicle suddenly just wouldn't move in either drive or reverse. All instruments looked normal, there were no warnings or messages on the console, and the vehicle was fully charged, but the electric motor just would not engage ev... Read more
ENGINE
Jun 8, 2022
Incident date: May 16, 2022
When trying to leave a shopping complex in my Mercedes Benz B250e, the vehicle suddenly just wouldn't move in either drive or reverse. All instruments looked normal, there were no warnings or messages on the console, and the vehicle was fully charged, but the electric motor just would not engage ev... Read more
POWER TRAIN
Jun 8, 2022
Incident date: May 16, 2022
When trying to leave a shopping complex in my Mercedes Benz B250e, the vehicle suddenly just wouldn't move in either drive or reverse. All instruments looked normal, there were no warnings or messages on the console, and the vehicle was fully charged, but the electric motor just would not engage ev... Read more
SUSPENSION
Jun 5, 2022
Incident date: Feb 1, 2022
Glad to have found this group on Facebook: https://www.facebook.com/groups/bclasselectric?sorting_setting=TOP_POSTS Here's my situation with my B-250e 2017 model with 38,000 miles. Bought from a used car dealership in California. Took it to Mercedes-Benz of South Bay. First, they had it for 2 month... Read more
ENGINE
Jun 5, 2022
Incident date: Feb 1, 2022
Glad to have found this group on Facebook: https://www.facebook.com/groups/bclasselectric?sorting_setting=TOP_POSTS Here's my situation with my B-250e 2017 model with 38,000 miles. Bought from a used car dealership in California. Took it to Mercedes-Benz of South Bay. First, they had it for 2 month... Read more
ELECTRICAL SYSTEM
Jun 5, 2022
Incident date: Feb 1, 2022
Glad to have found this group on Facebook: https://www.facebook.com/groups/bclasselectric?sorting_setting=TOP_POSTS Here's my situation with my B-250e 2017 model with 38,000 miles. Bought from a used car dealership in California. Took it to Mercedes-Benz of South Bay. First, they had it for 2 month... Read more
ENGINE
Jun 3, 2022
Incident date: Jan 11, 2022
Coolant leaked into drive unit causing total failure. This is a known issue and should be subject to a recall of these cars. As a dealer we’ve had repeated issues with this.
FUEL/PROPULSION SYSTEM
May 24, 2022
Incident date: May 11, 2022
I was on a busy street and my car failed to move. I got a message stating do not start the car until you contact the dealer. After getting the car to Mercedes Benz of Arrowhead they told me that "the drive motor is leaking coolant and is shorting itself out." This is an electric car - a 2017 Mercede... Read more
POWER TRAIN
May 24, 2022
Incident date: May 11, 2022
I was on a busy street and my car failed to move. I got a message stating do not start the car until you contact the dealer. After getting the car to Mercedes Benz of Arrowhead they told me that "the drive motor is leaking coolant and is shorting itself out." This is an electric car - a 2017 Mercede... Read more
POWER TRAIN
Mar 13, 2018
Incident date: Mar 10, 2018
WHILE STOPPED IN TRAFFIC, THE VEHICLE AUTOMATICALLY SHIFTED TO NEUTRAL WITH NO WARNING OR NOTIFICATION. HAPPENED TWICE WITHIN AN HOUR DURING STOP AND GO TRAFFIC.
SERVICE BRAKES
Nov 28, 2017
Incident date: Nov 11, 2017
TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ B250. WHILE DRIVING 65 MPH AND ACCELERATING, THE BRAKES WERE APPLIED BUT FAILED TO RESPOND. ADDITIONALLY, THE VEHICLE MADE AN ABNORMAL IRKING NOISE. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (KEYES EUROPEAN, 5400 VAN NUYS BLVD, VAN NUYS, CA 91401), BUT THEY WE... Read more
VEHICLE SPEED CONTROL
Nov 28, 2017
Incident date: Nov 11, 2017
TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ B250. WHILE DRIVING 65 MPH AND ACCELERATING, THE BRAKES WERE APPLIED BUT FAILED TO RESPOND. ADDITIONALLY, THE VEHICLE MADE AN ABNORMAL IRKING NOISE. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (KEYES EUROPEAN, 5400 VAN NUYS BLVD, VAN NUYS, CA 91401), BUT THEY WE... Read more
MERCEDES-BENZ B 250E — All Years Overview
Complete safety history for the MERCEDES-BENZ B 250E across all model years (2014–2017).
11
Total Recalls
51
Total Complaints
0
Investigations
0
Reported Crashes
0
Reported Fires
0
Reported Deaths