2017 MERCEDES-BENZ B 250E
3 recalls, 39 complaints
21V229000 Apr 1, 2021
STEERING
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 B250e, CLA250, 2017-2018 AMG CLA45, GLA250, and AMG GLA45 vehicles. The steering shaft bore hole for the universal joint bearing may allow excessive movement that, over time, could result in the separation of the bearing and universal joint.
Consequence
A separated universal joint bearing can cause a loss of steering control and increase the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will inspect, and as necessary, replace the steering shaft, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021060001.
21V058000 Feb 5, 2021
ELECTRICAL SYSTEM:SOFTWARE
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle mod... Read more
Consequence
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Remedy
MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
17V627000 Oct 6, 2017
AIR BAGS:FRONTAL
Defect Description
Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe... Read more
Consequence
If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
Remedy
MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.
Complaint Statistics
39 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| ENGINE | 10 |
| POWER TRAIN | 9 |
| ELECTRICAL SYSTEM | 7 |
| UNKNOWN OR OTHER | 3 |
| FUEL/PROPULSION SYSTEM | 2 |
| SERVICE BRAKES | 1 |
| VEHICLE SPEED CONTROL | 1 |
| SUSPENSION | 1 |
| SEAT BELTS | 1 |
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 1 |
ENGINE
Dec 15, 2025
Incident date: Dec 15, 2024
This has happend twice in the past 2 months, I came to a red light and the auto stop/start engaged automatically. When the light turned green and the vehicle was supposed to engage it turned off completely, all lights on the dash came on and it and wouldn't restart. Had to open the drivers side do... Read more
ENGINE AND ENGINE COOLING
Dec 15, 2025
Incident date: Dec 15, 2024
The contact owns a 2015 Hyundai Genesis. The contact stated that while stopped at a stop light, the oil warning light illuminated on the instrument panel. The contact depressed the accelerator pedal, and the vehicle started to sputter and then stalled. The contact restarted the vehicle and drove the... Read more
ELECTRICAL SYSTEM
Dec 15, 2025
Incident date: Dec 15, 2024
The contact owns a 2025 Jeep Wrangler 4XE. The contact stated that after his wife unplugged the high-voltage battery charger, his wife discovered that the charging outlet was black. The contact then shut off the circuit breaker. The contact stated that the failure caused a short circuit in the circu... Read more
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Jan 3, 2025
Incident date: Sep 25, 2024
The contact owns a 2024 Honda CR-V. The contact stated while driving at an undisclosed speed, the front passenger’s side door failed to latch as intended. The contact stated that the front passenger’s door was independently unlatched and opened. The contact stated that the failure occurred twic... Read more
POWER TRAIN
Jan 3, 2025
Incident date: Sep 25, 2024
I was on the highway with moderate traffic. My car would no longer accelerate due to a blown head gasket out of nowhere, I was on the far left lane and had to traverse over 5 lanes in moderate traffic while other drivers on the highway were going 60+ mph. This is a common issue among Honda Accords w... Read more
ENGINE
Jan 3, 2025
Incident date: Sep 25, 2024
I was on the highway with moderate traffic. My car would no longer accelerate due to a blown head gasket out of nowhere, I was on the far left lane and had to traverse over 5 lanes in moderate traffic while other drivers on the highway were going 60+ mph. This is a common issue among Honda Accords w... Read more
ELECTRICAL SYSTEM
Dec 15, 2024
Incident date: Dec 15, 2024
Driver’s instrument cluster screen blank at startup every day for several minutes. Without it, the driver can’t see their speed, critical safety warnings, or blind spot cameras. This started in summer 2024 and has gotten worse over time.
UNKNOWN OR OTHER
Dec 15, 2024
Incident date: Dec 15, 2024
While driving, car suddenly slowed and would not accelerate as normal with accelerator depressed. A dashboard warning "check hybrid system" appeared and acceleration was unable to power car up hill. Driver forced to pull over on shoulder. After turning off and turning on vehicle, issue seemed to tem... Read more
POWER TRAIN
Dec 15, 2024
Incident date: Dec 15, 2024
While driving, car suddenly slowed and would not accelerate as normal with accelerator depressed. A dashboard warning "check hybrid system" appeared and acceleration was unable to power car up hill. Driver forced to pull over on shoulder. After turning off and turning on vehicle, issue seemed to tem... Read more
STEERING
Oct 4, 2024
Incident date: Oct 2, 2024
vsa failure associate with fcw, ldw, vsa, tmps and eps warning light. the cause is vsa modular
POWER TRAIN
Apr 24, 2024
Incident date: Jan 31, 2024
The contact owns a 2019 Ford Edge. The contact stated that on several occasions while driving at various speeds under 45 MPH, the vehicle hesitated and jerked intermittently. The vehicle was taken to a dealer where it was diagnosed and determined that the torque converter needed to be replaced. The ... Read more
UNKNOWN OR OTHER
Nov 1, 2023
Incident date: Oct 27, 2023
I purchased this vehicle 05/05/2019 as a certified pre-owned vehicle from the dealership. I have kept regular maintenance on the car. Three same day of purchase, the engine quit as I was driving it. I was making a left hand turn and it quit while I was in the intersection. My children were in the ca... Read more
ENGINE
Nov 1, 2023
Incident date: Oct 27, 2023
I purchased this vehicle 05/05/2019 as a certified pre-owned vehicle from the dealership. I have kept regular maintenance on the car. Three same day of purchase, the engine quit as I was driving it. I was making a left hand turn and it quit while I was in the intersection. My children were in the ca... Read more
ENGINE
Oct 1, 2023
Incident date: Mar 2, 2023
Engine oil leak at oil pan
UNKNOWN OR OTHER
Oct 1, 2023
Incident date: Mar 2, 2023
Coming to Walmart at the stop waiting for the light to turn green my car made noises parking at Walmart shift to park message came on. I was not on the first recall list I need help GM should fix the problem repurchase my car or replace it
POWER TRAIN
Oct 1, 2023
Incident date: Mar 2, 2023
Coming to Walmart at the stop waiting for the light to turn green my car made noises parking at Walmart shift to park message came on. I was not on the first recall list I need help GM should fix the problem repurchase my car or replace it
ELECTRICAL SYSTEM
Sep 29, 2023
Incident date: Sep 29, 2023
The contact owns a 2017 Honda Accord. The contact stated that on several occasions while driving at various speeds, the display screen flashed and turned off. The contact also stated that there was a whining sound coming from the engine compartment. The vehicle was not diagnosed or repaired. The man... Read more
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Jan 17, 2023
Incident date: Jan 16, 2023
The CMBS regularly activates with the brake warning lights, audible, and steering wheel shaking. There has never been anything in front of the vehicle when the CMBS activates. Most recently, the CMBS activated and applied the brakes when driving approximately 40 mph for no reason. Obviously, the s... Read more
ENGINE
Jan 5, 2023
Incident date: Mar 1, 2020
I needed a new electric motor. It was covered by the warranty but would not be if it fails again, and it's known to happen again. This is a very common issue with the Mercedes B250E from 2014-2017. I believe this should be a recall. The cost to consumers for repair is around $20,000. There is a prob... Read more
ELECTRICAL SYSTEM
Dec 11, 2022
Incident date: Feb 26, 2022
Mercedes dealer indicated a coolant leak resulted in an electrical failure and required that I pay $18,000 to replace the motor system. This is a known issue, however. When I mentioned that this is a manufacturing defect affecting numerous b250e I was referred to Mercedes Benz USA. Mercedes Benz USA... Read more
POWER TRAIN
Oct 23, 2022
Incident date: Oct 6, 2022
The electric motor is destined to fail because of a coolant leak at the speed sensor. According to many accounts the motor will fail and lock up the system. My car has not yet failed but I fear an accident will happen depending on where it falls. My extended warranty from Endurance is no help as the... Read more
ENGINE
Oct 23, 2022
Incident date: Oct 6, 2022
The electric motor is destined to fail because of a coolant leak at the speed sensor. According to many accounts the motor will fail and lock up the system. My car has not yet failed but I fear an accident will happen depending on where it falls. My extended warranty from Endurance is no help as the... Read more
ENGINE
Aug 22, 2022
Incident date: Jul 4, 2022
Motor failure after 50K mile. Car can only move and stop - move and stop. Need to replace Electric Engine Motor. Seat belt malfunction after 40K.
ELECTRICAL SYSTEM
Aug 22, 2022
Incident date: Jul 4, 2022
Motor failure after 50K mile. Car can only move and stop - move and stop. Need to replace Electric Engine Motor. Seat belt malfunction after 40K.
SEAT BELTS
Aug 22, 2022
Incident date: Jul 4, 2022
Motor failure after 50K mile. Car can only move and stop - move and stop. Need to replace Electric Engine Motor. Seat belt malfunction after 40K.
FUEL/PROPULSION SYSTEM
Jun 10, 2022
Incident date: Jun 1, 2022
the electric motor has suffered a coolant leak. this is a known issue in the Mercedes B250e, Rav4 EV, and Tesla Model S. This issue should be recalled and repaired.
POWER TRAIN
Jun 10, 2022
Incident date: Jun 1, 2022
the electric motor has suffered a coolant leak. this is a known issue in the Mercedes B250e, Rav4 EV, and Tesla Model S. This issue should be recalled and repaired.
ELECTRICAL SYSTEM
Jun 8, 2022
Incident date: May 16, 2022
When trying to leave a shopping complex in my Mercedes Benz B250e, the vehicle suddenly just wouldn't move in either drive or reverse. All instruments looked normal, there were no warnings or messages on the console, and the vehicle was fully charged, but the electric motor just would not engage ev... Read more
ENGINE
Jun 8, 2022
Incident date: May 16, 2022
When trying to leave a shopping complex in my Mercedes Benz B250e, the vehicle suddenly just wouldn't move in either drive or reverse. All instruments looked normal, there were no warnings or messages on the console, and the vehicle was fully charged, but the electric motor just would not engage ev... Read more
POWER TRAIN
Jun 8, 2022
Incident date: May 16, 2022
When trying to leave a shopping complex in my Mercedes Benz B250e, the vehicle suddenly just wouldn't move in either drive or reverse. All instruments looked normal, there were no warnings or messages on the console, and the vehicle was fully charged, but the electric motor just would not engage ev... Read more
SUSPENSION
Jun 5, 2022
Incident date: Feb 1, 2022
Glad to have found this group on Facebook: https://www.facebook.com/groups/bclasselectric?sorting_setting=TOP_POSTS Here's my situation with my B-250e 2017 model with 38,000 miles. Bought from a used car dealership in California. Took it to Mercedes-Benz of South Bay. First, they had it for 2 month... Read more
ENGINE
Jun 5, 2022
Incident date: Feb 1, 2022
Glad to have found this group on Facebook: https://www.facebook.com/groups/bclasselectric?sorting_setting=TOP_POSTS Here's my situation with my B-250e 2017 model with 38,000 miles. Bought from a used car dealership in California. Took it to Mercedes-Benz of South Bay. First, they had it for 2 month... Read more
ELECTRICAL SYSTEM
Jun 5, 2022
Incident date: Feb 1, 2022
Glad to have found this group on Facebook: https://www.facebook.com/groups/bclasselectric?sorting_setting=TOP_POSTS Here's my situation with my B-250e 2017 model with 38,000 miles. Bought from a used car dealership in California. Took it to Mercedes-Benz of South Bay. First, they had it for 2 month... Read more
ENGINE
Jun 3, 2022
Incident date: Jan 11, 2022
Coolant leaked into drive unit causing total failure. This is a known issue and should be subject to a recall of these cars. As a dealer we’ve had repeated issues with this.
FUEL/PROPULSION SYSTEM
May 24, 2022
Incident date: May 11, 2022
I was on a busy street and my car failed to move. I got a message stating do not start the car until you contact the dealer. After getting the car to Mercedes Benz of Arrowhead they told me that "the drive motor is leaking coolant and is shorting itself out." This is an electric car - a 2017 Mercede... Read more
POWER TRAIN
May 24, 2022
Incident date: May 11, 2022
I was on a busy street and my car failed to move. I got a message stating do not start the car until you contact the dealer. After getting the car to Mercedes Benz of Arrowhead they told me that "the drive motor is leaking coolant and is shorting itself out." This is an electric car - a 2017 Mercede... Read more
POWER TRAIN
Mar 13, 2018
Incident date: Mar 10, 2018
WHILE STOPPED IN TRAFFIC, THE VEHICLE AUTOMATICALLY SHIFTED TO NEUTRAL WITH NO WARNING OR NOTIFICATION. HAPPENED TWICE WITHIN AN HOUR DURING STOP AND GO TRAFFIC.
SERVICE BRAKES
Nov 28, 2017
Incident date: Nov 11, 2017
TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ B250. WHILE DRIVING 65 MPH AND ACCELERATING, THE BRAKES WERE APPLIED BUT FAILED TO RESPOND. ADDITIONALLY, THE VEHICLE MADE AN ABNORMAL IRKING NOISE. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (KEYES EUROPEAN, 5400 VAN NUYS BLVD, VAN NUYS, CA 91401), BUT THEY WE... Read more
VEHICLE SPEED CONTROL
Nov 28, 2017
Incident date: Nov 11, 2017
TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ B250. WHILE DRIVING 65 MPH AND ACCELERATING, THE BRAKES WERE APPLIED BUT FAILED TO RESPOND. ADDITIONALLY, THE VEHICLE MADE AN ABNORMAL IRKING NOISE. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (KEYES EUROPEAN, 5400 VAN NUYS BLVD, VAN NUYS, CA 91401), BUT THEY WE... Read more
MERCEDES-BENZ B 250E - All Years Overview
Complete safety history for the MERCEDES-BENZ B 250E across all model years (2014, 2017).
11
Total Recalls
51
Total Complaints
0
Investigations
0
Reported Crashes
0
Reported Fires
0
Reported Deaths