2000 MCI E4500
4 recalls — 0 complaints — 25 TSBs
25V853000 Dec 10, 2025
STRUCTURE:BODY:DOOR
Defect Description
Motor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E4500, D4000, 102D3ISTV, D4500, J4500, D4000ISTV, D4005, D4505, and J3500 transit buses. Please refer to MCI's recall report for specific model year information. The front door lower curb view glazing material is incorrect. A... Read more
Consequence
The incorrect window glazing material may reduce the driver's visibility, increasing the risk of a crash.
Remedy
MCI will replace the glass, free of charge. Owner notification letters were mailed February 4, 2026. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is 22-005.
19V027000 Jan 7, 2019
STEERING:HYDRAULIC POWER ASSIST SYSTEM
Defect Description
Motor Coach Industries (MCI) is recalling certain 2001-2015 J4500 and 1997-2013 102EL3/E4500 coaches equipped with a hydraulic rear axle (tag axle) steering system. The axle's alignment and low hydraulic pressure in the steering system may cause the steering system to lock, causing a loss of steeri... Read more
Consequence
Loss of steering control may increase the risk of a crash.
Remedy
MCI will inspect and repair axle alignment, as necessary, free of charge. MCI issued owners an interim notification on March 26, 2019. Owner notification letters were mailed on May 14, 2021. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 469.
10V135000 Apr 6, 2010
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
Defect Description
MCI IS RECALLING CERTAIN MODEL YEAR 1999-2001, 2007-2011 E4500 AND MODEL YEAR 2001-2011 J4500 COACHES EQUIPPED WITH DOGA WINDSHIELD MOTORS. THE WINDSHIELD WIPER MOTOR MAY FAIL TO OPERATE PROPERLY WHILE THE WIPER SYSTEM IS FUNCTIONING. IF THIS OCCURS, THE WINDSHIELD WIPERS MAY OPERATE INTERMITTENTL... Read more
Consequence
IF THE WINDSHIELD WIPERS STOP FUNCTIONING, THE DRIVER'S CLEAR FIELD OF VIEW MAY BE REDUCED INCREASING THE RISK OF A CRASH.
Remedy
DEALERS WILL FURNISH THE PARTS AND LABOR REQUIRED TO IMPLEMENT THE DOGA-RECOMMENDED REMEDIES ON THE AFFECTED COACHES. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING JULY 2010. OWNERS MAY CONTACT MCI CUSTOMER SERVICE AT 1-800-241-2947.
06V140000 Apr 27, 2006
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
Defect Description
ON CERTAIN MOTOR COACHES EQUIPPED WITH DETROIT DIESEL SERIES 60 ENGINES, THE TURBOCHARGER COMPRESSORS CAN FAIL.
Consequence
A FIRE CAN RESULT SHOULD THE TURBOCHARGER FAIL.
Remedy
DETROIT DIESEL IS CONDUCTING THIS RECALL (PLEASE SEE 06E019000) AND WILL REMEDY THESE MOTOR COACHES. THE ENGINES WILL BE REPAIRED FREE OF CHARGE. OWNERS MAY CONTACT DETROIT DIESEL AT 313-592-3708 OR MOTOR COACH AT 866-624-2622.
No complaints found for this vehicle.
Technical Service Bulletins — 2000 MCI E4500
25 manufacturer communications from 14 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 980000 UNKNOWN OR OTHER | 3 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 3 |
| 102000 POWER TRAIN:MANUAL TRANSMISSION | 2 |
| 103000 POWER TRAIN:AUTOMATIC TRANSMISSION | 2 |
| 052220 PARKING BRAKE:DRIVELINE:AIR:CHAMBER | 1 |
| 131000 VISIBILITY:WINDSHIELD | 1 |
| 350000 EQUIPMENT | 1 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 1 |
SB 3118
Dec 20, 2018
010000 STEERING
This Service Bulletin informs affected owners of 1997-2013 E4500 and 2001-2015 J4500 model coaches equipped with Rear Axle Steering (RAS) system of the importance of maintaining tag axle caster, and provides the procedure to adjust the cast
SB 3077
Dec 21, 2012
356000 EQUIPMENT ADAPTIVE/MOBILITY
This Service Bulletin informs affected customers that MCI was notified by Shaw Development that the diesel exhaust fluid (DEF) tank cap requires routine cleaning to prevent the potential for crystallization build up at the vent, which may r
SB 3077
Dec 21, 2012
063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
This Service Bulletin informs affected customers that MCI was notified by Shaw Development that the diesel exhaust fluid (DEF) tank cap requires routine cleaning to prevent the potential for crystallization build up at the vent, which may r
SB-390
Sep 21, 2012
160000 STRUCTURE
MOTOR COACH INC: DRIVE AXLE SUSPENSION SUPPORT STRUCTURE MAY ACCUMULATE WATER CAUSING SUPPORT STRUCTURE DAMAGE DUE TO EXPANSION, IN FREEZING TEMPERATURES, WHILE COACH IS BEING OPERATED. MODELS E4500, J4500. NO MODEL YEARS LISTED.
SB-390
Sep 21, 2012
161000 STRUCTURE:FRAME AND MEMBERS
MOTOR COACH INC: DRIVE AXLE SUSPENSION SUPPORT STRUCTURE MAY ACCUMULATE WATER CAUSING SUPPORT STRUCTURE DAMAGE DUE TO EXPANSION, IN FREEZING TEMPERATURES, WHILE COACH IS BEING OPERATED. MODELS E4500, J4500. NO MODEL YEARS LISTED.
SB-367
Dec 14, 2011
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
MOTOR COACH INDUSTRIES: ON SOME COACHES, WATER MAY MIGRATE ONTO/INTO THE TRANSMISSION AND/OR THE FILL TUBE, THROUGH THE BREATHER VENT THAT IS LOCATED ON TOP OF TRANSMISSION. NO MODEL YEARS LISTED. *PE
SB-357
Apr 25, 2011
980000 UNKNOWN OR OTHER
MOTOR COACH INDUDSTRIES: INFORMATION ON REPLACING THE COOLANT PUMP THAT MAY HAVE A PROBLEM. *RM
354
Feb 24, 2011
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
MOTOR COACH INDUSTRIES SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. THERE MAY BE A HARSH DOWNSHIFT, RPM FLARE, OR THE TRANSMISSION MAY LOCK. *RM
354
Feb 24, 2011
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
MOTOR COACH INDUSTRIES SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. THERE MAY BE A HARSH DOWNSHIFT, RPM FLARE, OR THE TRANSMISSION MAY LOCK. *RM
354
Feb 24, 2011
102000 POWER TRAIN:MANUAL TRANSMISSION
MOTOR COACH INDUSTRIES SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. THERE MAY BE A HARSH DOWNSHIFT, RPM FLARE, OR THE TRANSMISSION MAY LOCK. *RM
SB-3043
Sep 28, 2010
034300 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DIFFERENTIAL PROPORTIONAL VALVE
MCI: TAG UNLOAD VALVE ASSEMBLY. EFFECTIVE WITH UNIT NUMBER 65614, MCI HAS MADE DESIGN CHANGES TO THE TAG UNLOAD VALVE ASSEMBLY INSTALLATION ON SOME MODEL COACHES. THE LONGER LIFE VALVES WILL IMPROVE THE DURABILITY OF THE TAG UNLOAD VALVE
SB-3043
Sep 28, 2010
042300 SERVICE BRAKES, AIR:SUPPLY:CHECK VALVE
MCI: TAG UNLOAD VALVE ASSEMBLY. EFFECTIVE WITH UNIT NUMBER 65614, MCI HAS MADE DESIGN CHANGES TO THE TAG UNLOAD VALVE ASSEMBLY INSTALLATION ON SOME MODEL COACHES. THE LONGER LIFE VALVES WILL IMPROVE THE DURABILITY OF THE TAG UNLOAD VALVE
SB-3043
Sep 28, 2010
042700 SERVICE BRAKES, AIR:SUPPLY:QUICK RELEASE VALVE
MCI: TAG UNLOAD VALVE ASSEMBLY. EFFECTIVE WITH UNIT NUMBER 65614, MCI HAS MADE DESIGN CHANGES TO THE TAG UNLOAD VALVE ASSEMBLY INSTALLATION ON SOME MODEL COACHES. THE LONGER LIFE VALVES WILL IMPROVE THE DURABILITY OF THE TAG UNLOAD VALVE
SB-330
Jul 6, 2009
282100 BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT
MOTOR COACH INC.: MCI HAS BECOME AWARE OF FAILURES OF THE SENSORS WHERE THE SYSTEM IS CONSTANTLY SIGNALING AN OBSTRUCTION BEHIND, WHEN NO OBSTRUCTION EXISTS. THE ORIGINAL SENSOR INSTALLED IN THE COACH WAS TOO SENSITIVE AND WOULD SOMETIMES
SB-330
Jul 6, 2009
356000 EQUIPMENT ADAPTIVE/MOBILITY
MOTOR COACH INC.: MCI HAS BECOME AWARE OF FAILURES OF THE SENSORS WHERE THE SYSTEM IS CONSTANTLY SIGNALING AN OBSTRUCTION BEHIND, WHEN NO OBSTRUCTION EXISTS. THE ORIGINAL SENSOR INSTALLED IN THE COACH WAS TOO SENSITIVE AND WOULD SOMETIMES
SB-317
Mar 28, 2009
118000 ELECTRICAL SYSTEM:SOFTWARE
MOTORCOACH INC.: AN UPGRADE TO THE SOFTWARE PROGRAM IS REQUIRED ON CERTAIN MC1 E4500 AND J4500 COACHES EQUIPPED WITH ALLISON GEN IV B500 TRANSMISSIONS. MODEL YEARS UNKNOWN. *PE
SB-317
Mar 28, 2009
102000 POWER TRAIN:MANUAL TRANSMISSION
MOTORCOACH INC.: AN UPGRADE TO THE SOFTWARE PROGRAM IS REQUIRED ON CERTAIN MC1 E4500 AND J4500 COACHES EQUIPPED WITH ALLISON GEN IV B500 TRANSMISSIONS. MODEL YEARS UNKNOWN. *PE
SB-3012
Mar 23, 2009
061000 ENGINE AND ENGINE COOLING:ENGINE
MCI: ENGINE PAN PROTECTION TUBE ASSEMBLY. MODEL YEARS UNKNOWN. *PE
SB-3007
Mar 2, 2009
052220 PARKING BRAKE:DRIVELINE:AIR:CHAMBER
MOTORCOACH: PRODUCT IMPROVEMENT CHANGE TO THE BRAKE CHAMBERS USED ON THE FRONT AXLE OF E4500/J4500 COACHES HAVING EX225 DISC BRAKES. MODEL YEARS UNKNOWN. *PE UPDATED 7/10/09. *PE
SB-3010
Feb 23, 2009
131000 VISIBILITY:WINDSHIELD
MOTORCOACH: A DESIGN CHANGE TO THE DRIVER'S AND PASSENGER'S WINDSHIELD BLIND INSTALLATION. THIS DESIGN CHANGE WILL MINIMIZE BLIND RATTLE DURING COACH OPERATION. MODEL YEARS UNKNOWN. *PE
SB-3010
Feb 23, 2009
350000 EQUIPMENT
MOTORCOACH: A DESIGN CHANGE TO THE DRIVER'S AND PASSENGER'S WINDSHIELD BLIND INSTALLATION. THIS DESIGN CHANGE WILL MINIMIZE BLIND RATTLE DURING COACH OPERATION. MODEL YEARS UNKNOWN. *PE
SP-7-61
Jan 12, 2009
356000 EQUIPMENT ADAPTIVE/MOBILITY
MOTOR COACH: A POTENTIAL FOR SENSOR FAILURE ON COACHES EQUIPPED WITH REAR SENSING SYSTEM. FAILURE MAY BE ADVISING DRIVERS THAT THERE MAY BE AN OBSTRUCTION WITH THREE (3) FEET OF REAR OF COACH, WHEN THERE MAY NOT BE. MODEL YEARS UNKNOWN.
SP-7-61
Jan 12, 2009
980000 UNKNOWN OR OTHER
MOTOR COACH: A POTENTIAL FOR SENSOR FAILURE ON COACHES EQUIPPED WITH REAR SENSING SYSTEM. FAILURE MAY BE ADVISING DRIVERS THAT THERE MAY BE AN OBSTRUCTION WITH THREE (3) FEET OF REAR OF COACH, WHEN THERE MAY NOT BE. MODEL YEARS UNKNOWN.
SP-7-61
Jan 12, 2009
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
MOTOR COACH: A POTENTIAL FOR SENSOR FAILURE ON COACHES EQUIPPED WITH REAR SENSING SYSTEM. FAILURE MAY BE ADVISING DRIVERS THAT THERE MAY BE AN OBSTRUCTION WITH THREE (3) FEET OF REAR OF COACH, WHEN THERE MAY NOT BE. MODEL YEARS UNKNOWN.
No comms 2024-04
Apr 5, 2024
980000 UNKNOWN OR OTHER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for April 2024 for Motor Coach Industries.
MCI E4500 — All Years Overview
Complete safety history for the MCI E4500 across all model years (1997–2014).
102
Total Recalls
2
Total Complaints
0
Investigations
0
Reported Crashes
1
Reported Fires
0
Reported Deaths
MCI E4500 — Year by Year
Compare recalls and complaints across model years. Click any year to see full details.