2024 MAZDA CX-50
1 recalls, 53 complaints - 88 TSBs - 5/5 safety rating
25V167000 Mar 14, 2025
TRAILER HITCHES
Defect Description
Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-50 vehicles equipped with Mazda Genuine Accessory trailer hitches. The trailer hitch assembly bolts may loosen and cause the assembly to separate from the vehicle body during towing or normal driving conditions.
Consequence
A detached trailer hitch assembly can create a road hazard, increasing the risk of a crash.
Remedy
Dealers will tighten the trailer hitch bolts, free of charge. Owner notification letters were mailed April 4, 2025. Mazda's number for this recall is 7225C.
Complaint Statistics
53 total complaints
4 crashes 1 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| ELECTRICAL SYSTEM | 9 |
| ENGINE | 6 |
| POWER TRAIN | 4 |
| SERVICE BRAKES | 4 |
| STEERING | 3 |
| SEATS | 3 |
| FUEL/PROPULSION SYSTEM | 3 |
| UNKNOWN OR OTHER | 2 |
| VEHICLE SPEED CONTROL | 2 |
| ENGINE AND ENGINE COOLING | 2 |
ELECTRICAL SYSTEM
Jul 21, 2026
Incident date: Jun 21, 2026
This is the 2nd time I’m reporting that I was severely burnt on my thigh from my drivers seat heater, overheating. There are on going glass action law suits against Mazda for this issue. My 2024 CX-50 has not been in service at Olympia Mazda with no updates on repairs and when I will get my car ba... Read more
SEATS
Jul 21, 2026
Incident date: Jun 21, 2026
This is the 2nd time I’m reporting that I was severely burnt on my thigh from my drivers seat heater, overheating. There are on going glass action law suits against Mazda for this issue. My 2024 CX-50 has not been in service at Olympia Mazda with no updates on repairs and when I will get my car ba... Read more
ELECTRICAL SYSTEM
Jul 16, 2026
Incident date: Jul 1, 2026
I'm curious how many other Mazda owners are dealing with the same battery drain issue. I'm now on my third battery since 2024: Factory battery replaced under warranty in 2025. Second replacement purchased in March 2026. Within a month, the "Battery Low - Drive Vehicle to Recharge" warning was back.... Read more
ELECTRICAL SYSTEM
Jul 13, 2026
Incident date: Jul 10, 2026
Driver of the vehicle was parking the vehicle in a parking lot, foot nowhere near the accelerator when the car suddenly surged forward striking a parking pole.. The driver side front quarter panel took on heavy damage along with the sensors.. Car had to be towed... It accelerated by itself...
Crash
VEHICLE SPEED CONTROL
Jul 13, 2026
Incident date: Jul 10, 2026
Driver of the vehicle was parking the vehicle in a parking lot, foot nowhere near the accelerator when the car suddenly surged forward striking a parking pole.. The driver side front quarter panel took on heavy damage along with the sensors.. Car had to be towed... It accelerated by itself...
Crash
SERVICE BRAKES
Jul 13, 2026
Incident date: Jul 10, 2026
Driver of the vehicle was parking the vehicle in a parking lot, foot nowhere near the accelerator when the car suddenly surged forward striking a parking pole.. The driver side front quarter panel took on heavy damage along with the sensors.. Car had to be towed... It accelerated by itself...
Crash
POWER TRAIN
Apr 24, 2026
Incident date: Apr 24, 2026
My 2025 Ford Ranger Lariat FX4 has experienced sudden and complete loss of accelerator pedal response while driving at low speed on at least 4 to 6 separate occasions. The engine continues to run normally, but pressing the accelerator produces no power and no vehicle response. The condition has cons... Read more
ENGINE
Apr 24, 2026
Incident date: Apr 24, 2026
My 2025 Ford Ranger Lariat FX4 has experienced sudden and complete loss of accelerator pedal response while driving at low speed on at least 4 to 6 separate occasions. The engine continues to run normally, but pressing the accelerator produces no power and no vehicle response. The condition has cons... Read more
POWER TRAIN
Mar 31, 2026
Incident date: Feb 3, 2026
I believe the torque converter is failing. While driving approximately 38 mph and also 48 mph up to 51 mph the vehicle have a vibration feeling like driving on a rumble strip. If you maintain the same speed, the vibration continues if you speed up, slow down, or let off the gas it goes away. There a... Read more
LANE DEPARTURE: ASSIST
Mar 31, 2026
Incident date: Feb 3, 2026
Vehicle: 2019 Honda Pilot Issue: Complete dashboard blackout / loss of safety systems Safety Defect: Yes Description of the problem: While driving, the entire dashboard and infotainment system suddenly go black without warning. This includes the speedometer, fuel gauge, warning lights, backup camera... Read more
FORWARD COLLISION AVOIDANCE: WARNINGS
Mar 31, 2026
Incident date: Feb 3, 2026
Vehicle: 2019 Honda Pilot Issue: Complete dashboard blackout / loss of safety systems Safety Defect: Yes Description of the problem: While driving, the entire dashboard and infotainment system suddenly go black without warning. This includes the speedometer, fuel gauge, warning lights, backup camera... Read more
ELECTRICAL SYSTEM
Mar 16, 2026
Incident date: Feb 27, 2026
Date/time of incident 03-16-2026 18:09-18:17 * Faulting component: Infotainment screen (screen to the right of gauge cluster) * Incident: While backing out of a parking spot and utilizing the cameras to watch my surroundings, the infotainment screen became unresponsive and began flashing between vis... Read more
POWER TRAIN
Feb 17, 2026
Incident date: Jan 27, 2026
Transmission Control Body. Lost of speed during driving which put me in danger of being hit from behind on the highway. The car was scanned and came up the code P0500 and P0720.
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Sep 2, 2025
Incident date: Sep 2, 2025
My cruise control will not work. Lane departure is not working. All my lights are on in my new vehicle I just purchased. BAD FUEL INJECTORS seem to be the problem. Honda should recall these bad fuel injectors before a serious accident occurs.
FUEL/PROPULSION SYSTEM
Jul 10, 2025
Incident date: Jun 25, 2025
My 2019 Volkswagen Jetta cannot be refueled — gas nozzle clicks off instantly or overflows. The check engine light came on, and VW Corporate confirmed code P00FE, indicating a failure of the EVAP system vent valve. This is a sealed emissions component integrated with the fuel tank. Dealership ini... Read more
LANE DEPARTURE: ASSIST
Jul 10, 2025
Incident date: Jun 25, 2025
While driving on I-17 Southbound near mile marker 311 at approximately 75 mph, I experienced a sudden and dangerous malfunction of the Lane Keep Assist (Auto-Steer) system in a 2021 Subaru Forester. The feature was active at the time and unexpectedly veered the vehicle sharply toward the concrete wa... Read more
Crash
1 injured
ELECTRICAL SYSTEM
Jun 25, 2025
Incident date: Jun 25, 2025
While driving I received random warnings on the dashboard: airbag failure, power steering failure, shift control failure, ABS failure. After the flashing of all those warning, I lost the power steering and the ability to shift from Drive to Neutral. My inability to steer the car and loss of speed pu... Read more
SERVICE BRAKES
Jun 25, 2025
Incident date: Jun 25, 2025
While driving I received random warnings on the dashboard: airbag failure, power steering failure, shift control failure, ABS failure. After the flashing of all those warning, I lost the power steering and the ability to shift from Drive to Neutral. My inability to steer the car and loss of speed pu... Read more
ENGINE AND ENGINE COOLING
Jun 25, 2025
Incident date: Jun 21, 2025
The contact owns a 2018 Ford Expedition. The contact stated that when the vehicle was started, there was an abnormal rattling sound coming from the vehicle. No warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware... Read more
ENGINE
Jun 25, 2025
Incident date: Jun 21, 2025
I'm writing to formally report a serious and potentially dangerous issue with my 2019 Kia Sorento (VIN: [XXX] ), which is experiencing excessive engine oil consumption. This problem began around 55,000 miles and has progressively worsened to the point where I must either frequently top off oil betwe... Read more
ENGINE
Jun 25, 2025
Incident date: Jun 21, 2025
Due to GMC not having a fix for the safety recall to repair the potential engine failure, we are unsafe driving our car. This has been in effect since April and still no fix is available. We feel extremely unsafe driving this car due to this issue.
EXTERIOR LIGHTING:TURN SIGNAL
Jun 4, 2025
Incident date: Jun 3, 2025
The contact owns a 2012 Ford Explorer. The contact stated while driving 3 MPH, the power steering fault, the turn signal, advance-trac alert, and power train warning lights illuminated. The contact stated that the steering wheel became inoperable. The vehicle was taken to an independent mechanic who... Read more
VISIBILITY/WIPER
May 16, 2025
Incident date: May 16, 2024
The windshield was replaced due to a crack from road debris. It was replaced with a Fuyoa 43R-0117043; DOT1038M544AS1. The car has head up display. The new windshield is highly reflective when driving during sunny day, and the head up display equipment is reflecting on the windshield in the middle ... Read more
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Mar 23, 2025
Incident date: Mar 12, 2025
I leased my 2022 S 500, Mercedes Benz. on September 28, 2022 and after about a year, I have had issues with the large screen/radio and cruise control in the vehicle. All events are documented at the Rockville Centre, Long Island service center. I have made numerous complaints beginning in Janua... Read more
ELECTRICAL SYSTEM
Mar 15, 2025
Incident date: Jul 20, 2024
I have had the service shifter warning light come on after I start the vehicle. The most recent incident is today. Sometimes it comes on and I cannot start the vehicle. I have also had it come on and then my vehicle dies. The I have taken it in and been told no code comes up so nothing is wrong. But... Read more
VEHICLE SPEED CONTROL
Mar 15, 2025
Incident date: Jul 20, 2024
Tesla remotely disabled my vehicle twice (February 28, 2025, and March 6, 2025) without prior notice, legal justification, or a court order. February 28, 2025 – Tesla Disabled My Vehicle for 3 Days My Tesla Model Y was remotely locked without warning, leaving me stranded and unable to use my veh... Read more
ELECTRICAL SYSTEM
Mar 15, 2025
Incident date: Jul 20, 2024
Tesla remotely disabled my vehicle twice (February 28, 2025, and March 6, 2025) without prior notice, legal justification, or a court order. February 28, 2025 – Tesla Disabled My Vehicle for 3 Days My Tesla Model Y was remotely locked without warning, leaving me stranded and unable to use my veh... Read more
STEERING
Mar 13, 2025
Incident date: Jan 4, 2025
When the vehicle achieves highway speeds of 65-75 mph, there is a tremendous vibration all over the vehicle. It feels like the tires are coming off and it is difficult to stear and maintain lanes, or control of the vehicle.
WHEELS
Mar 13, 2025
Incident date: Jan 4, 2025
When the vehicle achieves highway speeds of 65-75 mph, there is a tremendous vibration all over the vehicle. It feels like the tires are coming off and it is difficult to stear and maintain lanes, or control of the vehicle.
FUEL/PROPULSION SYSTEM
Feb 21, 2025
Incident date: Dec 9, 2024
Since I purchased this vehicle (2024 Nissan Frontier) in October 2023 I have complained to the dealership of a hesitation from a stopped position. The hesitation of a few seconds occurs only if from a stopped position. If at a stopped position and trying to accelerate into traffic there is a few se... Read more
ENGINE
Feb 11, 2025
Incident date: Feb 4, 2025
Our 2023 GMC Yukon XL Denali that has suffered multiple severe mechanical failures well beyond what is reasonable for a vehicle of this class. G At approximately 14,000 miles, the vehicle’s 6.2L engine catastrophically failed, rendering it inoperable and requiring a full engine replacement. The e... Read more
ENGINE
Dec 10, 2024
Incident date: Oct 10, 2023
I’ve only owned this brand new vehicle for just two months. Had I known these issues, I would not have purchased the CX90! Having issue with I-stop causing vehicle to stop whenever and now the dash display just popped up yesterday 12/09/24 regarding “Headlight Malfunction contact dealership”. ... Read more
EXTERIOR LIGHTING
Dec 10, 2024
Incident date: Oct 10, 2023
I’ve only owned this brand new vehicle for just two months. Had I known these issues, I would not have purchased the CX90! Having issue with I-stop causing vehicle to stop whenever and now the dash display just popped up yesterday 12/09/24 regarding “Headlight Malfunction contact dealership”. ... Read more
UNKNOWN OR OTHER
Dec 10, 2024
Incident date: Oct 10, 2023
WHILE DRIVING THE WRANGLER THE DASH WILL FREEZE GO BLACK AND RESET ITSELF WITHOUT WARING. YOU COULD BE PARKED OR DRIVING AND IT WILL HAPPEN. ACCORDING TO YOUR WEBSITE IT NOT INVOLVED IN THE RECALL FOR THE DASH YET IT IS DOING EXACTLY WHAT THE RECALL IS STATING IN THE BULLENTIN. IT'S QUITE NERVERACK... Read more
STEERING
Dec 7, 2024
Incident date: Dec 7, 2024
The turn signal going in either direction has 2 positions. The first is regular on that keeps the turn signal on until it is turned off or until steering wheel is turned off. The other position is the “flick” that flashes the signal 3 times and turns it off on its own. When I set my turn signal ... Read more
SERVICE BRAKES, HYDRAULIC
Oct 25, 2024
Incident date: Oct 25, 2024
The contact owns a 2022 Ford E-450. The contact received notification of Customer Satisfaction Program: 24N03 (Hydro boost or Hydro max Power Steering Pressure and Jumper Line Replacement). The contact stated that while driving 70 MPH, the brake pedal was depressed but the vehicle failed to stop imm... Read more
ENGINE AND ENGINE COOLING
Oct 21, 2024
Incident date: Sep 16, 2024
The contact owns a 2017 Ford Fusion. The contact stated that upon starting the vehicle, the engine started to vibrate violently. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that coolant was leaking into the engine block, resulting ... Read more
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
Oct 21, 2024
Incident date: Sep 16, 2024
I have noticed my new Suburu driver side mirror shakes during highway speeds and this causes cars and backgrounds to look blurry. I didn't notice this on my other mirrors. It makes it difficult to drive and is distracting.
ELECTRICAL SYSTEM
Sep 6, 2024
Incident date: Jul 25, 2024
Car started to show FWC lights, LDW lights, steering warning, Traction control. Inspected by two mechanics and say the codes come back to ABS module defect.
STRUCTURE:BODY
Aug 14, 2024
Incident date: Feb 14, 2024
The paint on my 2016 Hyundai continues to peel. I have gone to get the vehicle repainted to no avail. The roof paint came off again and even bigger than the original peel. This is absolutely ridiculous, I see my extract same car on the road with the extract same problems. Not to mention the oil cons... Read more
SERVICE BRAKES
Aug 7, 2024
Incident date: Jul 11, 2024
On Wednesday [XXX]. The front brake hose rubbed against the right front tire, causing it to bust and me to lose brakes very dangerous, difficult to stop my vehicle. This needs to be addressed. All the brake safety features failed and all the brake related dash lights came on. The truck is at Bob Bel... Read more
ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
Aug 7, 2024
Incident date: Jul 11, 2024
Consistent error messages when trailering that lead to vehicle having a failure of trailer brakes
SERVICE BRAKES
Aug 7, 2024
Incident date: Jul 11, 2024
Consistent error messages when trailering that lead to vehicle having a failure of trailer brakes
POWER TRAIN
Jul 19, 2024
Incident date: Jul 18, 2024
The contact owns a 2016 Fiat 500X. The contact stated that on two occasions while driving approximately 75 MPH, the gear disengaged, and the transmission unexpectedly shifted into neutral. The vehicle was taken to the residence. The vehicle was not diagnosed or repaired. The manufacturer was notifie... Read more
FUEL/PROPULSION SYSTEM
Jul 7, 2024
Incident date: Jul 6, 2024
Car will stall and then completely shut down. And takes awhile to restart. This last time I was on the highway and cars were going so fast. Almost had a panic attack!!
SEATS
Jul 7, 2024
Incident date: Jul 6, 2024
Passenger side active headrest deployed without accident while sitting in driveway no one in or around vehicle and also not running.
AIR BAGS
Jul 7, 2024
Incident date: Jul 6, 2024
Passenger side active headrest deployed without accident while sitting in driveway no one in or around vehicle and also not running.
SEATS
Jun 30, 2024
Incident date: Jun 29, 2024
The seat tracks/rails (what the seats go forward and backwards on) are extremely hot. It burnt my daughter’s foot as she stepped down. My husband and I felt with our hand and it was uncomfortable hot for the both of us. This is a major concern and safety issue.
ENGINE
Jun 30, 2024
Incident date: Jun 29, 2024
Engine has failed. Mechanic at home has found aluminum shavings in the cam shaft area. This model doesn’t have a recall, but should for engine failure. I have 70,000 miles and it’s on year 10. Should be lasting longer with no engine issues. Never had prior warnings for the engine, just engine f... Read more
STEERING
May 31, 2024
Incident date: May 24, 2024
When driving at highway speed, the steering wheel will not continuously go straight it gets stuck a little the to the left or right and I have to constantly adjust the feeling is like a sticky feeling, it has nothing to do with alignment it is the steering wheel, it is almost as if the lane control ... Read more
Showing 50 of 53 complaints.
NHTSA Safety Ratings, 2024 MAZDA CX-50
2024 Mazda CX-50 SUV AWD Early Release
| Category | Rating |
|---|---|
| Overall Rating | 5 / 5 ★★★★★ |
| Frontal Crash | 5 / 5 ★★★★★ |
| Frontal Crash, Driver | 5 / 5 ★★★★★ |
| Frontal Crash, Passenger | 5 / 5 ★★★★★ |
| Side Crash | 5 / 5 ★★★★★ |
| Side Crash, Driver | 5 / 5 ★★★★★ |
| Side Crash, Passenger | 5 / 5 ★★★★★ |
| Rollover | 4 / 5 ★★★★☆ |
| Rollover Risk | 15.5% |
Safety Technology
| Feature | Status |
|---|---|
| Electronic Stability Control | Standard |
| Forward Collision Warning | Standard |
| Lane Departure Warning | Standard |
Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.
Technical Service Bulletins, 2024 MAZDA CX-50
88 manufacturer communications from 42 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 110000 ELECTRICAL SYSTEM | 14 |
| 060000 ENGINE AND ENGINE COOLING | 11 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 9 |
| 030000 SERVICE BRAKES, HYDRAULIC | 5 |
| 350000 EQUIPMENT | 4 |
| 200000 WHEELS | 4 |
| 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT | 4 |
| 160000 STRUCTURE | 4 |
07-003-24
Apr 22, 2024
110000 ELECTRICAL SYSTEM
Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 A?F (10 A?C) lower than the actual temperature, resulting in insufficient performance of the air conditioning. This is caused by in
07-003-24
Apr 22, 2024
980000 UNKNOWN OR OTHER
Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 A?F (10 A?C) lower than the actual temperature, resulting in insufficient performance of the air conditioning. This is caused by in
SA-024-24
Apr 19, 2024
060000 ENGINE AND ENGINE COOLING
A tapping/rattling noise may be noticed from the valve train area. This operating condition can occur on new vehicles which have been delivered to Mazda dealers (due to loading and unloading from transport trucks or customers moving their v
09-024-24
Apr 17, 2024
110000 ELECTRICAL SYSTEM
Some customers may experience that the liftgate or the trunk lid will not unlock even when the vehicle is parked and the ignition is off. If the engine is running (POWER ON) or the ignition is turned to on (READY ON), it will unlock. To eli
09-024-24
Apr 17, 2024
170000 LATCHES/LOCKS/LINKAGES
Some customers may experience that the liftgate or the trunk lid will not unlock even when the vehicle is parked and the ignition is off. If the engine is running (POWER ON) or the ignition is turned to on (READY ON), it will unlock. To eli
SA-017-24a
Apr 11, 2024
170000 LATCHES/LOCKS/LINKAGES
Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / St
SA-017-24a
Apr 11, 2024
120000 EXTERIOR LIGHTING
Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / St
SA-017-24a
Apr 11, 2024
060000 ENGINE AND ENGINE COOLING
Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / St
SA-022-24
Apr 10, 2024
200000 WHEELS
Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under
SA-007-24a
Apr 2, 2024
030000 SERVICE BRAKES, HYDRAULIC
This information will give you the necessary knowledge to respond to customers concerns of Smart Brake Support (SBS) unintended braking. By educating the customer on the system operation, it should reduce their anxiety or distrust of the ve
SA-007-24a
Apr 2, 2024
356000 EQUIPMENT ADAPTIVE/MOBILITY
This information will give you the necessary knowledge to respond to customers concerns of Smart Brake Support (SBS) unintended braking. By educating the customer on the system operation, it should reduce their anxiety or distrust of the ve
SA-007-24a
Apr 2, 2024
260000 FORWARD COLLISION AVOIDANCE
This information will give you the necessary knowledge to respond to customers concerns of Smart Brake Support (SBS) unintended braking. By educating the customer on the system operation, it should reduce their anxiety or distrust of the ve
SA-017-24
Mar 14, 2024
350000 EQUIPMENT
Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / St
SA-017-24
Mar 14, 2024
060000 ENGINE AND ENGINE COOLING
Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / St
SA-017-24
Mar 14, 2024
110000 ELECTRICAL SYSTEM
Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / St
SA-017-24
Mar 14, 2024
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / St
SA-016-24
Mar 8, 2024
030000 SERVICE BRAKES, HYDRAULIC
Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
PF-24-03
Mar 6, 2024
100000 POWER TRAIN
Due to limitations, certain vehicles from 2016 to current models might display an inaccurate transmission part number in the Global Electronic Parts Catalog (GEPC). To provide support in such cases, a temporary lookup guide has been develop
SA-001-24a
Feb 21, 2024
160000 STRUCTURE
Some customers may report a rattle from the sunroof (panorama roof) area. Make sure to read the complete repair procedure before attempting any repairs as the sunroof may have rattles from more than one location.
SA-009-24a
Feb 21, 2024
060000 ENGINE AND ENGINE COOLING
Frequently Asked Questions (FAQ): General Questions, Reception Level Inspection, Setup and Getting Started, Dealer Processes, Registration / Enrollment, TCU Activation, WI-FI General Information, Conditions for Remote Engine Start Will Not
SA-009-24a
Feb 21, 2024
110000 ELECTRICAL SYSTEM
Frequently Asked Questions (FAQ): General Questions, Reception Level Inspection, Setup and Getting Started, Dealer Processes, Registration / Enrollment, TCU Activation, WI-FI General Information, Conditions for Remote Engine Start Will Not
SA-009-24a
Feb 21, 2024
350000 EQUIPMENT
Frequently Asked Questions (FAQ): General Questions, Reception Level Inspection, Setup and Getting Started, Dealer Processes, Registration / Enrollment, TCU Activation, WI-FI General Information, Conditions for Remote Engine Start Will Not
SA-009-24a
Feb 21, 2024
356000 EQUIPMENT ADAPTIVE/MOBILITY
Frequently Asked Questions (FAQ): General Questions, Reception Level Inspection, Setup and Getting Started, Dealer Processes, Registration / Enrollment, TCU Activation, WI-FI General Information, Conditions for Remote Engine Start Will Not
SA-001-24a
Feb 21, 2024
134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY
Some customers may report a rattle from the sunroof (panorama roof) area. Make sure to read the complete repair procedure before attempting any repairs as the sunroof may have rattles from more than one location.
SA-014-24
Feb 16, 2024
200000 WHEELS
Some customers may complain that the tire sidewalls are distorted or "damaged". Sidewall waviness/indentations/undulations are common on radial tires and are more noticeable on tires with taller sidewalls. The higher the tire pressure, the
SA-014-24
Feb 16, 2024
192000 TIRES:SIDEWALL
Some customers may complain that the tire sidewalls are distorted or "damaged". Sidewall waviness/indentations/undulations are common on radial tires and are more noticeable on tires with taller sidewalls. The higher the tire pressure, the
SA-014-24
Feb 16, 2024
190000 TIRES
Some customers may complain that the tire sidewalls are distorted or "damaged". Sidewall waviness/indentations/undulations are common on radial tires and are more noticeable on tires with taller sidewalls. The higher the tire pressure, the
SA-013-24
Feb 16, 2024
200000 WHEELS
Some vehicles may exhibit a steering shimmy or body vibration during the PDI test drive or during the first few miles of driving after the vehicle has been delivered to the customer due to flat spots on the tires. Flat spots on tires may be
SA-013-24
Feb 16, 2024
190000 TIRES
Some vehicles may exhibit a steering shimmy or body vibration during the PDI test drive or during the first few miles of driving after the vehicle has been delivered to the customer due to flat spots on the tires. Flat spots on tires may be
SA-013-24
Feb 16, 2024
020000 SUSPENSION
Some vehicles may exhibit a steering shimmy or body vibration during the PDI test drive or during the first few miles of driving after the vehicle has been delivered to the customer due to flat spots on the tires. Flat spots on tires may be
SA-011-24
Feb 12, 2024
190000 TIRES
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
SA-011-24
Feb 12, 2024
100000 POWER TRAIN
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
SA-011-24
Feb 12, 2024
200000 WHEELS
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
SA-011-24
Feb 12, 2024
060000 ENGINE AND ENGINE COOLING
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
SA-011-24
Feb 12, 2024
010000 STEERING
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
SA-011-24
Feb 12, 2024
030000 SERVICE BRAKES, HYDRAULIC
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
SA-009-24
Feb 8, 2024
110000 ELECTRICAL SYSTEM
Frequently Asked Questions (FAQ): General Questions, Reception Level Inspection, Setup and Getting Started, Dealer Processes, Registration / Enrollment, TCU Activation, WI-FI General Information, Conditions for Remote Engine Start Will Not
SA-009-24
Feb 8, 2024
350000 EQUIPMENT
Frequently Asked Questions (FAQ): General Questions, Reception Level Inspection, Setup and Getting Started, Dealer Processes, Registration / Enrollment, TCU Activation, WI-FI General Information, Conditions for Remote Engine Start Will Not
SA-009-24
Feb 8, 2024
060000 ENGINE AND ENGINE COOLING
Frequently Asked Questions (FAQ): General Questions, Reception Level Inspection, Setup and Getting Started, Dealer Processes, Registration / Enrollment, TCU Activation, WI-FI General Information, Conditions for Remote Engine Start Will Not
SA-009-24
Feb 8, 2024
356000 EQUIPMENT ADAPTIVE/MOBILITY
Frequently Asked Questions (FAQ): General Questions, Reception Level Inspection, Setup and Getting Started, Dealer Processes, Registration / Enrollment, TCU Activation, WI-FI General Information, Conditions for Remote Engine Start Will Not
SA-007-24
Feb 5, 2024
030000 SERVICE BRAKES, HYDRAULIC
NOTE: Before proceeding, perform MGSS Vehicle Inquiry (MGSS -> Other Applications -> Warranty Veh. Inq. -> RECALLS / SPECIAL SERVICE PROGRAMS -> Status) and check for Open campaigns. If any of the following campaigns are open, complete the
SA-006-24
Feb 1, 2024
110000 ELECTRICAL SYSTEM
Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
SA-006-24
Feb 1, 2024
356000 EQUIPMENT ADAPTIVE/MOBILITY
Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
SA-001-24
Jan 5, 2024
160000 STRUCTURE
Some customers may report a rattle from the sunroof (panorama roof) area. Make sure to read the complete repair procedure before attempting any repairs as the sunroof may have rattles from more than one location.
SA-001-24
Jan 5, 2024
134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY
Some customers may report a rattle from the sunroof (panorama roof) area. Make sure to read the complete repair procedure before attempting any repairs as the sunroof may have rattles from more than one location.
09-045-23
Dec 15, 2023
118000 ELECTRICAL SYSTEM:SOFTWARE
Some customers may experience a a??Telematics Malfunctiona?? message in the instrument cluster with DTC U3000:04-TCU (Telematics communication unit internal malfunction) stored in memory. This is caused by improper control software of the t
SA-082-23
Dec 8, 2023
010000 STEERING
Before judging a steering wheel as having premature wear or a defect, first clean the steering wheel as explained in the repair information. Some vehicles may have steering wheel stains caused by chemicals such as hand lotions.
SA-082-23
Dec 8, 2023
160000 STRUCTURE
Before judging a steering wheel as having premature wear or a defect, first clean the steering wheel as explained in the repair information. Some vehicles may have steering wheel stains caused by chemicals such as hand lotions.
SA-021-23b
Dec 7, 2023
353650 EQUIPMENT:ELECTRICAL:WIRELESS CHARGER/CRADLE
Qi Wireless Charger symptom troubleshooting
SA-021-23b
Dec 7, 2023
110000 ELECTRICAL SYSTEM
Qi Wireless Charger symptom troubleshooting
SA-015-23e
Dec 7, 2023
353000 EQUIPMENT:ELECTRICAL
Frequently Asked Questions (FAQ): General Questions Reception Level Inspection Setup and Getting Started Dealer Processes Registration / Enrollment TCU Activation WI-FI General Informatio Conditions for Remote Engine Start Will Not
SA-015-23e
Dec 7, 2023
110000 ELECTRICAL SYSTEM
Frequently Asked Questions (FAQ): General Questions Reception Level Inspection Setup and Getting Started Dealer Processes Registration / Enrollment TCU Activation WI-FI General Informatio Conditions for Remote Engine Start Will Not
SA-080-23
Dec 5, 2023
220000 SEATS
When folding down the rear seat back, there is a possibility that the seat belt buckle may cause a dent on the rear seats. This occurs because the buckle is stored too low on the belt, pressing it between the seat back and the seat bottom.
SA-080-23
Dec 5, 2023
150000 SEAT BELTS
When folding down the rear seat back, there is a possibility that the seat belt buckle may cause a dent on the rear seats. This occurs because the buckle is stored too low on the belt, pressing it between the seat back and the seat bottom.
SA-025-23a
Dec 5, 2023
356000 EQUIPMENT ADAPTIVE/MOBILITY
When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is update
SA-081-23
Dec 5, 2023
060000 ENGINE AND ENGINE COOLING
There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This Service Alert is to inform you about the water pump sealing mechanism and the criteria if r
SA-025-23a
Dec 5, 2023
110000 ELECTRICAL SYSTEM
When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is update
SA-079-23
Dec 1, 2023
130000 VISIBILITY
Some customers may complain about color discrepancies (brightness differences) of the image displayed on the screen when using the 360A?view monitor. As this phenomenon is not a system failure, do not make any repairs or replace any parts.
SA-079-23
Dec 1, 2023
356000 EQUIPMENT ADAPTIVE/MOBILITY
Some customers may complain about color discrepancies (brightness differences) of the image displayed on the screen when using the 360A?view monitor. As this phenomenon is not a system failure, do not make any repairs or replace any parts.
09-007-23c
Nov 20, 2023
220000 SEATS
At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.
SA-077-23
Nov 15, 2023
356000 EQUIPMENT ADAPTIVE/MOBILITY
This information will give you the necessary knowledge to respond to customers concerns of Smart Brake Support (SBS) unintended braking. By educating the customer on the system operation, it should reduce their anxiety or distrust of the ve
SA-077-23
Nov 15, 2023
030000 SERVICE BRAKES, HYDRAULIC
This information will give you the necessary knowledge to respond to customers concerns of Smart Brake Support (SBS) unintended braking. By educating the customer on the system operation, it should reduce their anxiety or distrust of the ve
SA-027-23c
Nov 14, 2023
356000 EQUIPMENT ADAPTIVE/MOBILITY
In-Vehicle Network Malfunction error message and Master Warning light ON with DTC U3000:04 (Telematics communication unit internal malfunction) stored.
SA-027-23c
Nov 14, 2023
980000 UNKNOWN OR OTHER
In-Vehicle Network Malfunction error message and Master Warning light ON with DTC U3000:04 (Telematics communication unit internal malfunction) stored.
SA-027-23c
Nov 14, 2023
110000 ELECTRICAL SYSTEM
In-Vehicle Network Malfunction error message and Master Warning light ON with DTC U3000:04 (Telematics communication unit internal malfunction) stored.
SA-069-23
Oct 24, 2023
170000 LATCHES/LOCKS/LINKAGES
At PDI, it may be found that the outer door handle is missing the cover around the key cylinder.
SA-009-23i
Oct 23, 2023
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop
SA-009-23i
Oct 23, 2023
060000 ENGINE AND ENGINE COOLING
Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop
SA-032-23a
Oct 11, 2023
060000 ENGINE AND ENGINE COOLING
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarke
SA-032-23a
Oct 11, 2023
110000 ELECTRICAL SYSTEM
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarke
SA-032-23a
Oct 11, 2023
356000 EQUIPMENT ADAPTIVE/MOBILITY
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarke
SA-059-23
Oct 10, 2023
110000 ELECTRICAL SYSTEM
When the power windows are operated many times without being fully closed, small errors of the window position sensor may accumulate and cause improper operation of the jam-safe function. To reduce the risk of this occurrence, the AUTO func
SA-059-23
Oct 10, 2023
133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
When the power windows are operated many times without being fully closed, small errors of the window position sensor may accumulate and cause improper operation of the jam-safe function. To reduce the risk of this occurrence, the AUTO func
SA-042-23a
Oct 6, 2023
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Some customers may complain about the Active Driving Display not displaying turn by turn (TBT) travel direction or navigation information.
SA-003-23a
Sep 15, 2023
030000 BRAKES (PWS)
Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur
PF-23-09
Sep 14, 2023
350000 EQUIPMENT
MNAO has recently found an increase in non-returned cores within the United Radio (UR) exchange program. As a reminder, dealers have 90 days, after the order is placed, to return the exchanged part. Failure to return the exchanged part wil
SA-039-23a
Sep 13, 2023
160000 STRUCTURE
Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
SA-039-23a
Sep 13, 2023
133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
SA-050-23
Aug 28, 2023
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Some customers may complain about scratches on the instrument cluster lens.
SA-021-23b
Aug 28, 2023
110000 ELECTRICAL SYSTEM
Qi Wireless Charger Symptom Troubleshooting
SA-021-23a
Aug 28, 2023
110000 ELECTRICAL SYSTEM
Qi Wireless Charger Symptom Troubleshooting
SA-009-23h
Aug 28, 2023
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop
SA-009-23h
Aug 28, 2023
120000 EXTERIOR LIGHTING
Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop
SA-009-23h
Aug 28, 2023
060000 ENGINE AND ENGINE COOLING
Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop
SA-009-23g
Aug 15, 2023
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop
SA-009-23g
Aug 15, 2023
060000 ENGINE AND ENGINE COOLING
Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop
SA-009-23g
Aug 15, 2023
120000 EXTERIOR LIGHTING
Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop
SA-014-23b
Jul 11, 2023
134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY
Some customers may report a rattle from the sunroof (panorama roof) area. Make sure to read the complete repair procedure before attempting any repairs as the sunroof may have rattles from more than one location.
MAZDA CX-50 - All Years Overview
Complete safety history for the MAZDA CX-50 across all model years (2023, 2025).
5
Total Recalls
213
Total Complaints
0
Investigations
17
Reported Crashes
1
Reported Fires
0
Reported Deaths