Complaint Statistics
99 total complaints
5 crashes 12 injuries
Top Reported Components
| Component | Complaints |
|---|
| SEAT BELTS | 21 |
| POWER TRAIN:AUTOMATIC TRANSMISSION | 10 |
| LATCHES/LOCKS/LINKAGES:DOORS:LATCH | 5 |
| SUSPENSION:FRONT | 4 |
| VEHICLE SPEED CONTROL | 3 |
| SEAT BELTS:FRONT:RETRACTOR | 3 |
| ENGINE AND ENGINE COOLING:ENGINE | 3 |
| SEAT BELTS:FRONT:BUCKLE ASSEMBLY | 3 |
| VISIBILITY:POWER WINDOW DEVICES AND CONTROLS | 3 |
| SEAT BELTS:FRONT:ANCHORAGE | 3 |
Incident date: Jul 3, 2007
TL*THE CONTACT OWNS A 1991 MAZDA 626. HE STATED THAT THERE WAS A LEAK COMING FROM THE FRONT OF THE TRANSMISSION. APPROXIMATELY A YEAR AGO, THE TRANSMISSION FAILED AND HE HAD IT REBUILT. THE MECHANIC STATED THAT HE WOULD NEED TO PURCHASE A NEW TRANSMISSION. THE FAILURE MILEAGE WAS 112,000 AND THE
... CURRENT MILEAGE 124,000.Read more
Incident date: Sep 13, 2004
POWER ADJUSTED SEAT STUCK, MAKING IT IMPOSSIBLE FOR CONSUMER TO ADJUST THE SEAT AS NEEDED. DEALERSHIP WAS NOTIFIED,BUT DID NOT RESOLVE THE PROBLEM. *AK
Incident date: May 4, 2004
WHEN PUTTING THE VEHICLE IN DRIVE IT SURGED FORWARD. THIS CAUSED THE CONSUMER TO LOSE CONTROL OF THE VEHICLE, AND HIT A BUILDING HEAD ON. CONSUMER STATED THAT THE ACCELERATOR PEDAL WAS STUCK TO THE FLOORBOARD. CONSUMER HAD THE VEHICLE TOWED TO THE DEALERSHIP. *AK
Crash
1 injured
Incident date: Nov 15, 2003
I BOUGHT THIS CAR AT THIS DEALERSHIP ON 1-9-03,SINCE I HAVE HAD THIS CAR I HAVE ONLY DRIVEN IT A COUPLE OF TIMES TO DATE. THIS CAR HAS MAJOR FRONT END PROBLEMS,THE AXEL IS BROKEN, THE TRANSMISSION IS SLIPPING,IT IS TERRIBLY OUT OF ALIGNMENT,THE CABLE SHIFTER IS OUT AND THE CAR STOPS ON ME WHILE IM D
... RIVING IN TRAFFIC. I HAVE TRIED TO TELL THE OWNER OF THE DEALERSHIP AND HE TELLS ME IT'S JUST MY IMAGINATION....HE GOT ANGRY AFTER I CALLED HIM SO MUCH TWO WEEKS AGO THAT HE TOLD ME TO BRING THE CAR IN SO HE CAN LOOK AT IT,I DID AND HE THEN SAID HE NEEDED TO SEND IT AWAY TO HAVE IT LOOKED AT BY OTHER MECHANICS.....HE KEPT MY CAR FOR 8 DAYS THAN BROUGHT IT BACK AND SAID NO ONE COULD FIND ANYTHING WRONG WITH IT AND THAT IT HAD BEEN PUT ON A DIAGNOSTIC MACHINE,I SAID FINE AND COULD I SEE THE PAPERWORK TO THAT EFFECT .....HE REFUSED AND SAID HE DIDN'T HAVE TO BECAUSE IT WAS HIS PAPERWORK,I DIDN'T UNDERSTAND BECAUSE TO ME IF IT HAD REALLY BEEN CHECKED WHY SHOULDN'T I BE ABLE TO SEE EXACTLY WHAT THEY FOUND?. THIS DEALERSHIP HAS HAD THREE COMPLAINTS AGAINST IT IN THE PAST 36 MONTHS FROM THE BBB. YOU MAY NOT BE ABLE TO HELP ME BUT PLEASE INVESTIGATE THIS PLACE.....THEY'RE SELLING CARS THAT ARE UNSAFE AND GETTING AWAY WITH IT,I HAVE CALLED THE CITY OF ANTIOCH AND EXPLAINED MY POSITION TO THEM....SOME ONE HAS TO BE RESPONSIBLE FOR A BUSINESS LIKE THIS BEING IN EXISTENCE,AND SOMEONE WILL HAVE TO ANSWER IF DEATH OR INJURY OCCUR BECAUSE THIS MAN WAS ALLOWED TO SELL THESE UNSAFE CARS.Read more
Incident date: Nov 15, 2003
I BOUGHT THIS CAR AT THIS DEALERSHIP ON 1-9-03,SINCE I HAVE HAD THIS CAR I HAVE ONLY DRIVEN IT A COUPLE OF TIMES TO DATE. THIS CAR HAS MAJOR FRONT END PROBLEMS,THE AXEL IS BROKEN, THE TRANSMISSION IS SLIPPING,IT IS TERRIBLY OUT OF ALIGNMENT,THE CABLE SHIFTER IS OUT AND THE CAR STOPS ON ME WHILE IM D
... RIVING IN TRAFFIC. I HAVE TRIED TO TELL THE OWNER OF THE DEALERSHIP AND HE TELLS ME IT'S JUST MY IMAGINATION....HE GOT ANGRY AFTER I CALLED HIM SO MUCH TWO WEEKS AGO THAT HE TOLD ME TO BRING THE CAR IN SO HE CAN LOOK AT IT,I DID AND HE THEN SAID HE NEEDED TO SEND IT AWAY TO HAVE IT LOOKED AT BY OTHER MECHANICS.....HE KEPT MY CAR FOR 8 DAYS THAN BROUGHT IT BACK AND SAID NO ONE COULD FIND ANYTHING WRONG WITH IT AND THAT IT HAD BEEN PUT ON A DIAGNOSTIC MACHINE,I SAID FINE AND COULD I SEE THE PAPERWORK TO THAT EFFECT .....HE REFUSED AND SAID HE DIDN'T HAVE TO BECAUSE IT WAS HIS PAPERWORK,I DIDN'T UNDERSTAND BECAUSE TO ME IF IT HAD REALLY BEEN CHECKED WHY SHOULDN'T I BE ABLE TO SEE EXACTLY WHAT THEY FOUND?. THIS DEALERSHIP HAS HAD THREE COMPLAINTS AGAINST IT IN THE PAST 36 MONTHS FROM THE BBB. YOU MAY NOT BE ABLE TO HELP ME BUT PLEASE INVESTIGATE THIS PLACE.....THEY'RE SELLING CARS THAT ARE UNSAFE AND GETTING AWAY WITH IT,I HAVE CALLED THE CITY OF ANTIOCH AND EXPLAINED MY POSITION TO THEM....SOME ONE HAS TO BE RESPONSIBLE FOR A BUSINESS LIKE THIS BEING IN EXISTENCE,AND SOMEONE WILL HAVE TO ANSWER IF DEATH OR INJURY OCCUR BECAUSE THIS MAN WAS ALLOWED TO SELL THESE UNSAFE CARS.Read more
Incident date: Nov 15, 2003
I BOUGHT THIS CAR AT THIS DEALERSHIP ON 1-9-03,SINCE I HAVE HAD THIS CAR I HAVE ONLY DRIVEN IT A COUPLE OF TIMES TO DATE. THIS CAR HAS MAJOR FRONT END PROBLEMS,THE AXEL IS BROKEN, THE TRANSMISSION IS SLIPPING,IT IS TERRIBLY OUT OF ALIGNMENT,THE CABLE SHIFTER IS OUT AND THE CAR STOPS ON ME WHILE IM D
... RIVING IN TRAFFIC. I HAVE TRIED TO TELL THE OWNER OF THE DEALERSHIP AND HE TELLS ME IT'S JUST MY IMAGINATION....HE GOT ANGRY AFTER I CALLED HIM SO MUCH TWO WEEKS AGO THAT HE TOLD ME TO BRING THE CAR IN SO HE CAN LOOK AT IT,I DID AND HE THEN SAID HE NEEDED TO SEND IT AWAY TO HAVE IT LOOKED AT BY OTHER MECHANICS.....HE KEPT MY CAR FOR 8 DAYS THAN BROUGHT IT BACK AND SAID NO ONE COULD FIND ANYTHING WRONG WITH IT AND THAT IT HAD BEEN PUT ON A DIAGNOSTIC MACHINE,I SAID FINE AND COULD I SEE THE PAPERWORK TO THAT EFFECT .....HE REFUSED AND SAID HE DIDN'T HAVE TO BECAUSE IT WAS HIS PAPERWORK,I DIDN'T UNDERSTAND BECAUSE TO ME IF IT HAD REALLY BEEN CHECKED WHY SHOULDN'T I BE ABLE TO SEE EXACTLY WHAT THEY FOUND?. THIS DEALERSHIP HAS HAD THREE COMPLAINTS AGAINST IT IN THE PAST 36 MONTHS FROM THE BBB. YOU MAY NOT BE ABLE TO HELP ME BUT PLEASE INVESTIGATE THIS PLACE.....THEY'RE SELLING CARS THAT ARE UNSAFE AND GETTING AWAY WITH IT,I HAVE CALLED THE CITY OF ANTIOCH AND EXPLAINED MY POSITION TO THEM....SOME ONE HAS TO BE RESPONSIBLE FOR A BUSINESS LIKE THIS BEING IN EXISTENCE,AND SOMEONE WILL HAVE TO ANSWER IF DEATH OR INJURY OCCUR BECAUSE THIS MAN WAS ALLOWED TO SELL THESE UNSAFE CARS.Read more
Incident date: Nov 15, 2003
I BOUGHT THIS CAR AT THIS DEALERSHIP ON 1-9-03,SINCE I HAVE HAD THIS CAR I HAVE ONLY DRIVEN IT A COUPLE OF TIMES TO DATE. THIS CAR HAS MAJOR FRONT END PROBLEMS,THE AXEL IS BROKEN, THE TRANSMISSION IS SLIPPING,IT IS TERRIBLY OUT OF ALIGNMENT,THE CABLE SHIFTER IS OUT AND THE CAR STOPS ON ME WHILE IM D
... RIVING IN TRAFFIC. I HAVE TRIED TO TELL THE OWNER OF THE DEALERSHIP AND HE TELLS ME IT'S JUST MY IMAGINATION....HE GOT ANGRY AFTER I CALLED HIM SO MUCH TWO WEEKS AGO THAT HE TOLD ME TO BRING THE CAR IN SO HE CAN LOOK AT IT,I DID AND HE THEN SAID HE NEEDED TO SEND IT AWAY TO HAVE IT LOOKED AT BY OTHER MECHANICS.....HE KEPT MY CAR FOR 8 DAYS THAN BROUGHT IT BACK AND SAID NO ONE COULD FIND ANYTHING WRONG WITH IT AND THAT IT HAD BEEN PUT ON A DIAGNOSTIC MACHINE,I SAID FINE AND COULD I SEE THE PAPERWORK TO THAT EFFECT .....HE REFUSED AND SAID HE DIDN'T HAVE TO BECAUSE IT WAS HIS PAPERWORK,I DIDN'T UNDERSTAND BECAUSE TO ME IF IT HAD REALLY BEEN CHECKED WHY SHOULDN'T I BE ABLE TO SEE EXACTLY WHAT THEY FOUND?. THIS DEALERSHIP HAS HAD THREE COMPLAINTS AGAINST IT IN THE PAST 36 MONTHS FROM THE BBB. YOU MAY NOT BE ABLE TO HELP ME BUT PLEASE INVESTIGATE THIS PLACE.....THEY'RE SELLING CARS THAT ARE UNSAFE AND GETTING AWAY WITH IT,I HAVE CALLED THE CITY OF ANTIOCH AND EXPLAINED MY POSITION TO THEM....SOME ONE HAS TO BE RESPONSIBLE FOR A BUSINESS LIKE THIS BEING IN EXISTENCE,AND SOMEONE WILL HAVE TO ANSWER IF DEATH OR INJURY OCCUR BECAUSE THIS MAN WAS ALLOWED TO SELL THESE UNSAFE CARS.Read more
Incident date: Apr 7, 2004
AUTOMATIC TRANSMISSION SLIPPING. *AK
Incident date: Feb 23, 2004
FRONT DRIVER'S SIDE DOOR DID NOT OPEN. VEHICLE WAS TAKEN TO DEALERSHIP, WHERE THE MECHANIC REPLACED THE DOOR LATCH. *AK
Incident date: Nov 17, 2003
TRANSMISSION LOST REVERSE. *LA
Incident date: Jul 23, 2003
WHILE DRIVING HOME FROM WORK, THE CAR WAS GOING PRETTY SLOWLY. WHEN I PRESSED THE GAS MORE, IT DIDN'T SEEM TO HELP. IT SLOWED TO A CRAWL THEN STOPPED. THE TRANSMISSION JUST DECIDED TO STOP. THIS IS ON A MAZDA 626. THERE WERE NO OTHER INDICATIONS OF THE FAILURE AND NOW I HAVE TO GET A NEW TRANSM
... ISSION!*AKRead more
Incident date: Jun 16, 2003
WHILE TRAVELING ON TE HIGHWAY WITHOUT PRIOR WARNING A FLASHING LIGHT APPEARED ON THE DASHBOARD, OVERDRIVE LIGHT ON/OFF, CAUSING THE VEHICLE TO JERK.*AK
Incident date: Sep 15, 2002
CONSUMER STATES THAT THE FRONT SEAT BELTS WILL NOT RETRACT . DEALER NOTIFIED REPAIRED AND REPLACE AND 4 MONTHS LATER THEY BOTH BROKE AGAIN. NLM
Incident date: Jan 3, 2002
TRANSMISSION FAILED AT 112000 MILES. *AK
Incident date: Sep 7, 2000
DRIVER'S SIDE DOOR WILL NOT OPEN. HAD TO ENTER VEHICLE THROUGH PASSENGER'S SIDE DOOR. PASSENGER'S SIDE DOOR WON'T OPEN FROM THE INSIDE OR OUTSIDE. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Incident date: Jun 4, 2001
VEHICLE WAS GOING 70-75MPH IN 5TH GEAR AND SUDDENLY DOWNSHIFTED TO 1ST GEAR AND LOCKED UP. NO WARNING WAS INDICATED. SPEEDOMETER WASN'T WORKING AT THE TIME. CONSUMER HAS NOT YET CONTACTED DEALER. CONSUMER PLEASE ADD VIN# AND MILEAGE.*AK
Incident date: Jun 4, 2001
VEHICLE WAS GOING 70-75MPH IN 5TH GEAR AND SUDDENLY DOWNSHIFTED TO 1ST GEAR AND LOCKED UP. NO WARNING WAS INDICATED. SPEEDOMETER WASN'T WORKING AT THE TIME. CONSUMER HAS NOT YET CONTACTED DEALER. CONSUMER PLEASE ADD VIN# AND MILEAGE.*AK
PASSENGER'S SEAT BELT IS INOPERABLE DUE TO A MALFUNCTION WITHIN MOTOR. PLEASE GIVE ANY FURTHER DETAILS.*AK
Incident date: Apr 1, 2001
RIGHT SIDE FRONT SEAT BELT IS INOPERABLE DUE TO A MALFUNCTION MOTOR. *AK
WHEN DRIVING AT 45-50 MPH AND ATTEMPTING TO MAKE A GRAUDAL STOP BRAKE PEDAL WENT TO FLOORBOARD, CAUSING EXTENDED STOPPING DISTANCE. VEHICLE SKIDDED ONE HUNDRED FEET, CAUSING A REAREND COLLISION. CONSUMER ALSO, VEHICLE WAS TOTALED. PLEASE PROVIDE ANY FURTHER DETAILS.*AK
AUTOMATIC SEAT BELT MOTOR HAS MALFUNCTIONED CAUSING SEAT BELTS TO BECOME INOPERABLE. PLEASE GIVE ANY FURTHER DETAILS.*AK
DRIVER'S REAR SIDE DOOR HAS JAMMED. OCCUPANTS HAVE TO EXIT ON THE OPPOSITE SIDE. *AK
Incident date: Mar 13, 2000
WHILE MAKING A TURN AT HIGHWAY SPEEDS FRONT END STARTED TO MAKE A LOUD NOISE, THE STRUTS CRACKED. DEALER HAS BEEN NOTIFIED. *AK
Incident date: Jun 1, 1999
AUTOMATIC SEAT BELTS DO NOT ENGAGE. *AK
Incident date: Jan 1, 1999
WHEN DRIVING AT 55 MPH AND APPLYING THE BRAKES THEY WENT STRAIGHT TO THE FLOORBOARD, AND THERE IS SOME TYPE OF KNOCKING NOISE AND TAPPING NOISE COMING FROM THE VEHICLE. *AK
Incident date: Jan 1, 1999
WHEN DRIVING AT 55 MPH AND APPLYING THE BRAKES THEY WENT STRAIGHT TO THE FLOORBOARD, AND THERE IS SOME TYPE OF KNOCKING NOISE AND TAPPING NOISE COMING FROM THE VEHICLE. *AK
Incident date: Jun 1, 1998
SEAT BELT IS AUTOMATIC, HOWEVER IT DOES NOT ENGAGE WHEN THE DOOR IS CLOSED UNLESS YOU RE-OPEN IT AND SLAM THE DOOR SHUT. SOMETIMES EVEN THAT DOES NOT WORK. HAS BECOME A BIT OF A HASSLE AS THIS OCCURS JUST ABOUT EVERY TIME I USE THE VEHICLE, THIS BEING UP TO 3 HOURS A DAY. *AK
Incident date: Oct 8, 1998
PASSENGER'S OUTSIDE DOOR HANDLE BROKE. ALSO, DRIVERS INSIDE DOOR HANDLE BROKE, CAUSING THE CONSUMER PROBLEMS WITH GETTING IN AND OUT OF VEHICLE. DEALER HAS NOT BEEN CONTACTED. *AK
DRIVER-SIDE MOTORIZED SEATBELT FAILS TO OPERATE CONSISTENTLY. ON OCCASION, THE SHOULDER BELT REMAINS IN THE REARWARD POSITION UNTIL THE DOOR IS CLOSED AND OPENED AGAIN.
Incident date: Aug 8, 1998
THE SEAT BELT BUCKLE ON THE PASSENGER'S SEAT RELEASED FROM THE SEAT BELT WEBBING, CAUSING THE SHOULDER BELT TO BECOME INOPERABLE. CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK
Incident date: Jul 12, 1997
FRONT SEAT BELT DOESN'T WORK AUTOMATICALLY WHEN GETTING INTO THE VEHICLE, AND HAVING TO PUT THE SEAT BELT AROUND DRIVER'S BODY. THE CONSUMER IS ALSO HAVING PROBLEM WITH THE REVERSE LIGHTS AND OTHER LIGHTS. THEY COME ON AND OFF WHENEVER THEY WANT TO, AND THE CONSUMER CAN'T FIND THE PROBLEM. THE B
... RAKE SYSTEM HAS ALSO CAUSED PROBLEMS. *AK *MLRead more
Incident date: Jul 12, 1997
FRONT SEAT BELT DOESN'T WORK AUTOMATICALLY WHEN GETTING INTO THE VEHICLE, AND HAVING TO PUT THE SEAT BELT AROUND DRIVER'S BODY. THE CONSUMER IS ALSO HAVING PROBLEM WITH THE REVERSE LIGHTS AND OTHER LIGHTS. THEY COME ON AND OFF WHENEVER THEY WANT TO, AND THE CONSUMER CAN'T FIND THE PROBLEM. THE B
... RAKE SYSTEM HAS ALSO CAUSED PROBLEMS. *AK *MLRead more
Incident date: Jul 12, 1997
FRONT SEAT BELT DOESN'T WORK AUTOMATICALLY WHEN GETTING INTO THE VEHICLE, AND HAVING TO PUT THE SEAT BELT AROUND DRIVER'S BODY. THE CONSUMER IS ALSO HAVING PROBLEM WITH THE REVERSE LIGHTS AND OTHER LIGHTS. THEY COME ON AND OFF WHENEVER THEY WANT TO, AND THE CONSUMER CAN'T FIND THE PROBLEM. THE B
... RAKE SYSTEM HAS ALSO CAUSED PROBLEMS. *AK *MLRead more
Incident date: May 14, 1998
DRIVER'S MOTORIZED SEAT BELT DID NOT RESTRAIN DRIVER IN AN ACCIDENT. DRIVER STRUCK THE STEERING WHEEL AND BENT IT CAUSING INJURIES TO HIS CHEST AND KNEES.
1 injured
Incident date: Mar 1, 1997
THE MOTORIZED SEAT BELT STICK IN THE OPEN AND CLOSED POSITIONS.
Incident date: Apr 1, 1996
POWER STEERING RACK LEAKED/FAILED TWICE. FIRST TIME REPLACED BY DEALER UNER WARANTY. DEALER REFUSES TO REPLACE SECOND TIME. *AK
Incident date: Apr 1, 1996
POWER STEERING RACK LEAKED/FAILED TWICE. FIRST TIME REPLACED BY DEALER UNER WARANTY. DEALER REFUSES TO REPLACE SECOND TIME. *AK
Incident date: Sep 17, 1997
CONSUMER'S MOTORIZED DRIVER SIDE SHOULDER BELT DOES NOT WORK. THERE IS NO TRACTION WHEN DOOR OPENS, NOR WHEN CLOSING. *AK THE DRIVER SIDE BELT DOES NOT OPERATE AUTOMATICALLY. THIS IS A SERIOUS SAFETY DEFFECT. *YH
Incident date: Nov 25, 1995
WHILE TRAVELING ON A TWO-LANE ICY ROAD ONCOMING 1979 DODGE LOST CONTROL ENTERED LANE WHERE MAZDA WAS GOING, CAUSING HEAD-ON CRASH, RESULTING IN SEVERE INJURIES TO BOTH DRIVER AND FRONT PASSENGER . ALSO 3-WEEK OLD INFANT SUFFERED FRACTURED SKULL AND SEIZURES DUE TO CAR SEAT DETACHING FROM ITS BASE UP
... ON FRONTAL COLLISION. *AKRead more
Crash
3 injured
Incident date: May 28, 1997
CONSUMER HAS REPLACED STRUT, MOUNTINGS AND BEARINGS OF FRONT LEFT SUSPENSION AT 1800 MILES, AT 2200 MILES THE FRONT RIGHT SIDE HAS TO BE REPAIRED. CONSUMER TOOK VEHICLE TO COOK BUICK MAZDA IN ARLINGTON HEIGHTS, PHONE NUMBER IS 847-253-2100. *AK
Incident date: Nov 25, 1995
WHILE TRAVELING ON A TWO-LANE ICY ROAD ONCOMING 1979 DODGE LOST CONTROL ENTERED LANE WHERE MAZDA WAS GOING, CAUSING HEAD-ON CRASH, RESULTING IN SEVERE INJURIES TO BOTH DRIVER AND FRONT PASSENGER . ALSO 3-WEEK OLD INFANT SUFFERED FRACTURED SKULL AND SEIZURES DUE TO CAR SEAT DETACHING FROM ITS BASE UP
... ON FRONTAL COLLISION. *AKRead more
Crash
3 injured
Incident date: Mar 15, 1997
CRACK IN ANTI-LOCK BRAKING SYSTEM CAUSED BRAKE FLUID LEAKAGE IN CONTROL UNIT CYLINDER; BRAKES INOPERATIVE, ACCORDING TO DEALER, NOT REPAIRABLE. *AK
UPON OPENING THE DOOR, THE DRIVER'S AND PASSENGER'S AUTOMATIC SHOULDER BELTS DO NOT RETRACT. *AK
DRIVER AND PASSENGER SIDE MOTORIZED SEAT BELT RESTRAINT CONTINOUSLY FAILS TO OPERATE.
Incident date: Jun 1, 1994
MOTORIZED SEAT BELT WORKS INTERMITTENTLY.
DRIVER'S AND PASSENGER'S AUTOMATIC SEAT BELTS FAIL TO OPEN/CLOSE. *AK
WHILE DRIVING, THE VEHICLE SUDDENLY ACCELERATES. PLEASE DESCRIBE. *AK
Incident date: Jul 5, 1996
DRIVER'S SIDE MOTORIZED SEAT BELT LOCKS IN THE OPEN POSITION, LEAVING DRIVER UNSECURED. *SD
Incident date: Feb 16, 1996
MUFFLER REPLACED. *SD
Showing 50 of 99 complaints.