2004 MACK RD
3 recalls, 0 complaints - 44 TSBs
10V069000 Mar 3, 2010
POWER TRAIN:AXLE ASSEMBLY
Defect Description
MACK TRUCKS IS RECALLING CERTAIN MODEL YEAR 2002 THROUGH 2004 CL, CV, LE, MR, RB, RD, AND MODEL YEAR 2003 THROUGH 2004 DM HEAVY TRUCKS MANUFACTURED FROM FEBRUARY 1, 2002 THROUGH SEPTEMBER 30, 2003, EQUIPPED WITH AXLE BEAMS MANUFACTURED BY BHARAT FORGE. THE AXLE BEAM MAY HAVE TRANSVERSE SHEAR LINES ... Read more
Consequence
THESE LINES, IF PRESENT, CAN PROMOTE INITIATION OF CRACKS, WHICH OVER TIME MAY POSSIBLY LEAD TO AXLE BEAM FAILURE AND A VEHICLE CRASH CAN OCCUR.
Remedy
MACK WILL NOTIFY OWNERS, INSPECT AND REPLACE ANY AFFECTED AXLE BEAMS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 5, 2010. OWNERS MAY CONTACT MACK AT 1-800-866-1177.
09V240000 Jun 30, 2009
POWER TRAIN:AXLE ASSEMBLY
Defect Description
MACK IS RECALLING 10,300 MODEL YEAR 2004 AND 2005 CL, CV, DM, LE, AND RB AND MODEL YEAR 2004 RD HEAVY TRUCKS MANUFACTURED FROM OCTOBER 1, 2003 THROUGH SEPTEMBER 30, 2004, EQUIPPED WITH AXLE BEAMS MANUFACTURED BY BHARAT FORGE. THE AXLE BEAM MAY HAVE TRANSVERSE SHEAR LINES ON THE BOTTOM OF THE AXLE F... Read more
Consequence
THESE LINES, IF PRESENT, CAN PROMOTE INITIATION OF CRACKS, WHICH OVER TIME MAY POSSIBLY LEAD TO AXLE BEAM FAILURE AND A VEHICLE CRASH CAN OCCUR.
Remedy
MACK WILL NOTIFY OWNERS, INSPECT AND REPLACE ANY AFFECTED AXLE BEAMS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 14, 2009. OWNERS MAY CONTACT MACK AT 1-800-866-1177.
05V312000 Jul 7, 2005
SUSPENSION
Defect Description
ON CERTAIN HEAVY DUTY CLASS 8 TRUCKS EQUIPPED WITH HOLLAND AIR SUSPENSION SYSTEMS, A TRANSVERSE BEAM CASTING MAY FRACTURE UNDER NORMAL LOADS. IF A CASTING BREAKS WHEN THE VEHICLE IS TRAVELING ON A ROADWAY THERE IS THE POTENTIAL FOR PIECES OF THE CASTING TO BECOME PROJECTILES AND THE SUSPENSION'S TR... Read more
Consequence
THIS WILL CAUSE SPARKS THAT COULD POTENTIALLY IGNITE AND CAUSE A FIRE.
Remedy
DEALERS WILL INSPECT AND REPLACE THE DEFECTIVE TRANSVERSE BEAM ASSEMBLIES. THE RECALL BEGAN ON AUGUST 19, 2005. OWNERS MAY CONTACT MACK TRUCKS AT 610-709-2131.
No complaints found for this vehicle.
Technical Service Bulletins, 2004 MACK RD
44 manufacturer communications from 34 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 060000 ENGINE AND ENGINE COOLING | 12 |
| 110000 ELECTRICAL SYSTEM | 8 |
| 100000 POWER TRAIN | 5 |
| 980000 UNKNOWN OR OTHER | 3 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 3 |
| 020000 SUSPENSION | 2 |
| 180000 VEHICLE SPEED CONTROL | 2 |
| 161000 STRUCTURE:FRAME AND MEMBERS | 1 |
M-465-001 202311
Nov 7, 2023
100000 POWER TRAIN
TSB: Mack Trucks now offer an improved HD Inter-Axle Through Shaft for the CRD 125, 150, 180, and 200 family carriers. The new HD shaft went into production on January 23rd, 2023 for 2.54 - 3.50 axle ratios and April 1st, 2023 for 3.56 - 3.
M728-005A 202308
Aug 14, 2023
020000 SUSPENSION
TSB: Barksdale Leveling Valve, Leak Test
KC-806 Rev 5
Jun 6, 2023
110000 ELECTRICAL SYSTEM
V-MAC III Odometer And Engine Hours Programming
KC-614-Ver4
May 24, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
CBR: eWarranty To UCHP Labor Code ( SCC Code ) Crossover, Conversion Information For Use With Campaigns ( FI, PI ) And Recalls ( EC, SC ), Location On Trucks Dealer Portal ( TDP )
KC-750
Jun 28, 2022
060000 ENGINE AND ENGINE COOLING
US10 Emission Engines - Diagnostic Trouble Code ( DTC ) SPN 1231 FMI 9 Troubleshooting.
KC-745
Jun 22, 2022
100000 POWER TRAIN
Automated Manual Transmission ( AMT ) I-Shift / mDRIVE - Ribbon Harness Replacement - Speed Sensor Bolts, Possible Fault Codes P1058 - 21 Or MID 130 PID 161 FMI 1
KC-2112
Jun 21, 2022
110000 ELECTRICAL SYSTEM
Programming Failure - Chassis With Cummins Engine And An Allison Transmission
KC-2112
Jun 21, 2022
100000 POWER TRAIN
Programming Failure - Chassis With Cummins Engine And An Allison Transmission
KC-2112
Jun 21, 2022
060000 ENGINE AND ENGINE COOLING
Programming Failure - Chassis With Cummins Engine And An Allison Transmission
KC-2143
Jun 21, 2022
180000 VEHICLE SPEED CONTROL
(Back Office) - Cruise Control Inoperative After Updating Software VECU5 Without ESP Package (UESP).
KC-2131
May 26, 2022
060000 ENGINE AND ENGINE COOLING
USE FOR NEW VEHICLES (US21+OBD22 Emissions) - Intermittent Diagnostic Trouble Codes U02A3, U029D, U029E
KC-2171
May 26, 2022
060000 ENGINE AND ENGINE COOLING
Temperature Sensor Troubleshooting Guide - US10+OBD13 And Newer
KC-2165
May 26, 2022
060000 ENGINE AND ENGINE COOLING
DEF Pump Troubleshooting Guide - US10+OBD13 And Newer Emissions
KC-2158
May 26, 2022
060000 ENGINE AND ENGINE COOLING
Selective Catalytic Reduction (SCR) Muffler Troubleshooting Guide - US10+OBD13 And Newer Emissions
KC-2116
May 26, 2022
060000 ENGINE AND ENGINE COOLING
NOx Sensor Troubleshooting Guide - US10+OBD13 And Newer Emissions
KC-714
May 25, 2022
060000 ENGINE AND ENGINE COOLING
Mack Chassis - Diagnostic Trouble Codes ( DTC's ) - P020113, P020213, P020313, P020413, P020513, P020613, Cylinders 1 Through 6 Injector A Open Circuit
KC-699
May 24, 2022
110000 ELECTRICAL SYSTEM
Mack Chassis - Bendix Vendor Configuration Program ( VCP ) Software Download Information
KC-698
May 24, 2022
060000 ENGINE AND ENGINE COOLING
Mack Chassis - Diesel Exhaust Fluid ( DEF ) System Cleaning/Flush After DEF Pump Failure Or System Contamination
KC-686
May 20, 2022
251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
(Back Office Only) Mack Chassis - Cruise Control Inoperative After Disabling The Electronic Stability Program (ESP)
KC-686
May 20, 2022
180000 VEHICLE SPEED CONTROL
(Back Office Only) Mack Chassis - Cruise Control Inoperative After Disabling The Electronic Stability Program (ESP)
KC-663
May 18, 2022
060000 ENGINE AND ENGINE COOLING
Emcon (Spark Assist) Engine Aftertreatment System Troubleshooting Check Sheet - US07 Emissions
KC-648
May 17, 2022
100000 POWER TRAIN
Mack - PTO Pump Speed Calculator
KC-648
May 17, 2022
980000 UNKNOWN OR OTHER
Mack - PTO Pump Speed Calculator
KC-653
May 17, 2022
060000 ENGINE AND ENGINE COOLING
Low Oil Pressure Diagnostic Process For 11 Liter Engines
KC-2172
May 16, 2022
110000 ELECTRICAL SYSTEM
No Start Condition After Over The Air Programing - VECU5 No Start "Safe State"
KC-2172
May 16, 2022
980000 UNKNOWN OR OTHER
No Start Condition After Over The Air Programing - VECU5 No Start "Safe State"
KC-2170
May 16, 2022
020000 SUSPENSION
Electronically Controlled Suspension (ECS) Losing Air Pressure
KC-2169
May 16, 2022
110000 ELECTRICAL SYSTEM
Low Voltage Disconnect (LVD), Function Description
KC-2161
May 13, 2022
060000 ENGINE AND ENGINE COOLING
DEF Pump Cycling periodically Hours After Key Off
KC-627
May 9, 2022
350000 EQUIPMENT
Premium Tech Tool ( PTT ) Training Materials And Support Tools
KC-626
May 9, 2022
100000 POWER TRAIN
Mack Chassis - Vehicles Equipped With An Automated Manual Transmission Model F ( AMT-F, mDrive ), Premium Tech Tool ( PTT ) Gearbox Calibration Failure; Gearbox Calibration Operation Stops And Fails At 33% When Run With Transmission Removed
KC-692
Oct 11, 2021
120000 EXTERIOR LIGHTING
Lighting Control Module ( LCM ) Replacement - Refer To Technical Parts Information ( TPI ) 364 - 034 Control Unit
KC-692
Oct 11, 2021
120100 EXTERIOR LIGHTING:LIGHTING CONTROL MODULE
Lighting Control Module ( LCM ) Replacement - Refer To Technical Parts Information ( TPI ) 364 - 034 Control Unit
KC-692
Oct 11, 2021
110000 ELECTRICAL SYSTEM
Lighting Control Module ( LCM ) Replacement - Refer To Technical Parts Information ( TPI ) 364 - 034 Control Unit
K72614548
Feb 28, 2018
110000 ELECTRICAL SYSTEM
Diagnostic Trouble Code ( DTC ) P02FA Illuminating The Malfunction Indicator Lamp (MIL) - US17 (GHG17, Common Rail Fuel System) Chassis ONLY
K01050303
Feb 27, 2018
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Diagnostic Trouble Code ( DTC ) P0471 Illuminating The Malfunction Indicator Lamp (MIL) - US17 (GHG17, Common Rail Fuel System) Chassis ONLY
K04342327
Feb 27, 2018
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Diagnostic Trouble Code ( DTC ) P0420 Illuminating The Malfunction Indicator Lamp (MIL) - US17 (GHG17, Common Rail Fuel System) Chassis ONLY
K58557784
Feb 20, 2018
110000 ELECTRICAL SYSTEM
Fuel Injector Offset Learning Diagnostic Trouble Codes ( DTC ) / Fault Codes Logged In Engine Control Module ( EMS ); Possible Rough / Uneven Idle - OBD15 Chassis
K58557784
Feb 20, 2018
070000 FUEL SYSTEM, GASOLINE
Fuel Injector Offset Learning Diagnostic Trouble Codes ( DTC ) / Fault Codes Logged In Engine Control Module ( EMS ); Possible Rough / Uneven Idle - OBD15 Chassis
FSB-491-029
Sep 1, 2011
980000 UNKNOWN OR OTHER
MACK TRUCKS: THERE ARE CRACKS IN A STEEL OIL TUBE THAT CAN LEAD TO LEAKING. *RM UPDATED 2/21/12. *PE
FSB-214-024
Jan 1, 2011
063200 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
MACK TRUCKS: THERE IS REVISED MOUNTING HARDWARE FOR THE EXHAUST MANIFOLD AND TURBOCHARGER. *RM
SB-121037
Oct 28, 2008
160000 STRUCTURE
MACK TRUCKS: CRACKS IN LOWER FRAME FLANGE. ON CERTAIN CV AND RD MODEL CHASSIS EQUIPPED WITH CONSTANT SECTION FRAME RAILS, CRACKS MAY DEVELOP IN THE LOWER FRAME FLANGE IN THE AREA OF THE STEERING GEAR. *PE
SB-121037
Oct 28, 2008
162000 STRUCTURE:BODY
MACK TRUCKS: CRACKS IN LOWER FRAME FLANGE. ON CERTAIN CV AND RD MODEL CHASSIS EQUIPPED WITH CONSTANT SECTION FRAME RAILS, CRACKS MAY DEVELOP IN THE LOWER FRAME FLANGE IN THE AREA OF THE STEERING GEAR. *PE
SB-121037
Oct 28, 2008
161000 STRUCTURE:FRAME AND MEMBERS
MACK TRUCKS: CRACKS IN LOWER FRAME FLANGE. ON CERTAIN CV AND RD MODEL CHASSIS EQUIPPED WITH CONSTANT SECTION FRAME RAILS, CRACKS MAY DEVELOP IN THE LOWER FRAME FLANGE IN THE AREA OF THE STEERING GEAR. *PE
MACK RD - All Years Overview
Complete safety history for the MACK RD across all model years (1968, 2004).
103
Total Recalls
8
Total Complaints
0
Investigations
4
Reported Crashes
0
Reported Fires
3
Reported Deaths
MACK RD - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2004 (current) | 3 | 0 | |
| 2003 | 1 | 0 | View |
| 2002 | 3 | 0 | View |
| 2001 | 5 | 0 | View |
| 2000 | 5 | 4 | View |
| 1999 | 4 | 0 | View |
| 1998 | 2 | 0 | View |
| 1996 | 0 | 1 | View |
| 1995 | 1 | 0 | View |
| 1994 | 2 | 0 | View |
| 1993 | 3 | 0 | View |
| 1992 | 3 | 0 | View |
| 1991 | 1 | 0 | View |
| 1990 | 2 | 0 | View |
| 1989 | 3 | 0 | View |
| 1988 | 2 | 0 | View |
| 1987 | 2 | 3 | View |
| 1986 | 1 | 0 | View |
| 1985 | 1 | 0 | View |
| 1984 | 1 | 0 | View |
| 1983 | 1 | 0 | View |
| 1982 | 1 | 0 | View |
| 1981 | 1 | 0 | View |
| 1980 | 1 | 0 | View |
| 1979 | 1 | 0 | View |
| 1978 | 7 | 0 | View |
| 1977 | 11 | 0 | View |
| 1976 | 5 | 0 | View |
| 1975 | 6 | 0 | View |
| 1974 | 7 | 0 | View |
| 1973 | 4 | 0 | View |
| 1972 | 3 | 0 | View |
| 1971 | 5 | 0 | View |
| 1970 | 3 | 0 | View |
| 1969 | 1 | 0 | View |
| 1968 | 1 | 0 | View |