2000 MACK RD
5 recalls, 4 complaints - 40 TSBs
02V037006 Aug 15, 2002
STEERING:LINKAGES:TIE ROD ASSEMBLY
Defect Description
ON SOME HEAVY DUTY CLASS 8 VEHICLES EQUIPPED WITH ARVINMERITOR AXLE ASSEMBLIES WHICH MAY HAVE BEEN MANUFACTURED WITH TRW MODEL 20EDL BALL SOCKETS, THE TIE ROD BALL-SOCKET BEARINGS HAVE A BELOW SPECIFICATION CASE DEPTH AND/OR HARDNESS WHICH CAN LEAD TO PREMATURE WEAR OUT OF THE SOCKET IN SOME APPLIC... Read more
Consequence
IF THIS CONDITION OCCURS, THE DRIVER CAN LOSE STEERING CONTROL, POSSIBLY RESULTING IN A VEHICLE CRASH.
Remedy
DEALERS WILL REPLACE THE BALL SOCKET ASSEMBLIES. THIS CAMPAIGN WILL SUPERSEDE NHTSA RECALL NOS. 01V-140-005 (MACK SC0270) AND 00V-246-103 (MACK SC0262). OWNER NOTIFICATION BEGAN DECEMBER 27, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECE... Read more
02V061002 Mar 21, 2002
SUSPENSION:REAR
Defect Description
ON CERTAIN HEAVY DUTY TRUCKS EQUIPPED WITH DANA SPICER TANDEM DRIVE AXLE MODELS DS463, AN UNDERSIZED ATTACHMENT WELD MAY FRACTURE WITHOUT WARNING.
Consequence
THE LOSS OF THIS ATTACHMENT TO THE VEHICLE CHASSIS CAN ADVERSELY AFFECT VEHICLE HANDLING OR DRIVER CONTROL.
Remedy
THE DEALERS WILL REMOVE THE SUSPECT BRACKET, INSPECT THE AXLE HOUSING, AND REWELD THE BRACKET TO THE AXLE HOUSING. OWNER NOTIFICATION BEGAN APRIL 22, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE T... Read more
01V301000 Sep 24, 2001
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
Defect Description
VEHICLE DESCRIPTION: CLASS A HEAVY DUTY TRUCKS WITH 18,000 LB. FRONT AXLES MAY HAVE FRONT SPRINGS INSTALLED THAT ARE RATED FOR THE 14,600 LB. FRONT AXLE.
Consequence
FRONT SPRING FAILURE COULD RESULT IN LOSS OF VEHICLE CONTROL.
Remedy
DEALERS WILL REPLACE BOTH SPRINGS. OWNER NOTIFICATION BEGAN DECEMBER 26, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MACK AT 1-610-709-3011.
01V189004 Aug 1, 2001
SERVICE BRAKES, AIR:CONTROLS, PEDALS AND LINKAGES
Defect Description
VEHICLE DESCRIPTION: HEAVY DUTY TRUCKS EQUIPPED WITH CERTAIN MERITOR-WABCO BRAKE SYSTEM TWO AND FOUR PORT RELAY VALVES. THE VALVE MAY STICK OPEN WHEN A HIGH-PRESSURE APPLICATION IS RELEASED.
Consequence
WHEN THE VALVE STICKS OPEN, IT CAN RESULT IN A TOTAL LOSS OF AIR FROM EITHER THE SERVICE OR THE PARK BRAKE SYSTEM. THE DRIVER MAY LOSE BRAKING ABILITY UNDER A SERVICE APPLICATION, POSSIBLY RESULTING IN A VEHICLE CRASH.
Remedy
DEALERS WILL REPLACE THESE VALVES. OWNER NOTIFICATION BEGAN NOVEMBER 16, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MACK AT 1-610-709-3011 OR MERITOR WABCO AT 800-535-5560.
00V230003 Oct 4, 2000
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
Defect Description
VEHICLE DESCRIPTION: CLASS 8 TRUCKS EQUIPPED WITH FELSTED ELECTRONIC ACCELERATOR PEDALS. THE RETURN SPRINGS CAN BREAK ON THE ACCELERATOR PEDALS THAT ARE EQUIPPED WITH STAINLESS STEEL OR ELECTROPLATED WIRE RETURN SPRINGS.
Consequence
THIS CONDITION COULD CAUSE THE PEDAL TO GO TO FULL THROTTLE IF BOTH RETURN SPRINGS BREAK, INCREASING THE RISK OF A CRASH.
Remedy
REPLACEMENT ACCELERATOR PEDALS EQUIPPED WITH RETURN SPRINGS MANUFACTURED OF MUSIC WIRE WITH ONE ADDITIONAL COIL ON EACH SPRING AND WITH AN ORGANIC COATING, ELIMINATING ELECTROPLATING WILL BE INSTALLED.
Complaint Statistics
4 total complaints
4 crashes 3 deaths
Top Reported Components
| Component | Complaints |
|---|---|
| SUSPENSION | 1 |
| STRUCTURE | 1 |
| SERVICE BRAKES, AIR | 1 |
| SUSPENSION:REAR | 1 |
STRUCTURE
Aug 4, 2008
Incident date: Mar 7, 2005
A REPORT, "PROBLEMS INVOLVING KENTUCKY COAL TRUCKS" WAS SUBMITTED AS A PETITION TO THE U. S. DEPARTMENT OF TRANSPORTATION TO THE ATTENTION OF THE SECRETARY MARY E. PETERS. THIS PETITION DESCRIBED FATAL ACCIDENT OCCURRENCES IN KENTUCKY DURING THE TIME PERIOD 2001 THROUGH 2005 INVOLVING DUMP TRUCKS, ... Read more
Crash
1 deaths
SERVICE BRAKES, AIR
Aug 4, 2008
Incident date: Mar 7, 2005
A REPORT, "PROBLEMS INVOLVING KENTUCKY COAL TRUCKS" WAS SUBMITTED AS A PETITION TO THE U. S. DEPARTMENT OF TRANSPORTATION TO THE ATTENTION OF THE SECRETARY MARY E. PETERS. THIS PETITION DESCRIBED FATAL ACCIDENT OCCURRENCES IN KENTUCKY DURING THE TIME PERIOD 2001 THROUGH 2005 INVOLVING DUMP TRUCKS, ... Read more
Crash
1 deaths
SUSPENSION:REAR
Aug 4, 2008
Incident date: Mar 7, 2005
A REPORT, "PROBLEMS INVOLVING KENTUCKY COAL TRUCKS" WAS SUBMITTED AS A PETITION TO THE U. S. DEPARTMENT OF TRANSPORTATION TO THE ATTENTION OF THE SECRETARY MARY E. PETERS. THIS PETITION DESCRIBED FATAL ACCIDENT OCCURRENCES IN KENTUCKY DURING THE TIME PERIOD 2001 THROUGH 2005 INVOLVING DUMP TRUCKS, ... Read more
Crash
1 deaths
SUSPENSION
Apr 25, 2005
Incident date: Jan 1, 1901
LOOSE FROM THE RIGHT SIDE OF THE TANDEM SUSPENSION ON A 2000 MACK DUMP TRUCK RESULTING IN THE TRUCK TURNING OVER WHILE DUMPING.***NO ANSWER REQUIRED***. *MR THE TRUNION BRACKET AND CROSS MEMBER ASSEMBLY BROKE ON THREE OF THE FLEETS OTHER MACK TRUCKS (2000 MACK RD688S). *NM
Crash
Technical Service Bulletins, 2000 MACK RD
40 manufacturer communications from 32 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 060000 ENGINE AND ENGINE COOLING | 12 |
| 110000 ELECTRICAL SYSTEM | 7 |
| 100000 POWER TRAIN | 5 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 3 |
| 020000 SUSPENSION | 2 |
| 980000 UNKNOWN OR OTHER | 2 |
| 180000 VEHICLE SPEED CONTROL | 2 |
| 161000 STRUCTURE:FRAME AND MEMBERS | 1 |
M-465-001 202311
Nov 7, 2023
100000 POWER TRAIN
TSB: Mack Trucks now offer an improved HD Inter-Axle Through Shaft for the CRD 125, 150, 180, and 200 family carriers. The new HD shaft went into production on January 23rd, 2023 for 2.54 - 3.50 axle ratios and April 1st, 2023 for 3.56 - 3.
M728-005A 202308
Aug 14, 2023
020000 SUSPENSION
TSB: Barksdale Leveling Valve, Leak Test
KC-806 Rev 5
Jun 6, 2023
110000 ELECTRICAL SYSTEM
V-MAC III Odometer And Engine Hours Programming
KC-614-Ver4
May 24, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
CBR: eWarranty To UCHP Labor Code ( SCC Code ) Crossover, Conversion Information For Use With Campaigns ( FI, PI ) And Recalls ( EC, SC ), Location On Trucks Dealer Portal ( TDP )
KC-750
Jun 28, 2022
060000 ENGINE AND ENGINE COOLING
US10 Emission Engines - Diagnostic Trouble Code ( DTC ) SPN 1231 FMI 9 Troubleshooting.
KC-745
Jun 22, 2022
100000 POWER TRAIN
Automated Manual Transmission ( AMT ) I-Shift / mDRIVE - Ribbon Harness Replacement - Speed Sensor Bolts, Possible Fault Codes P1058 - 21 Or MID 130 PID 161 FMI 1
KC-2112
Jun 21, 2022
110000 ELECTRICAL SYSTEM
Programming Failure - Chassis With Cummins Engine And An Allison Transmission
KC-2112
Jun 21, 2022
100000 POWER TRAIN
Programming Failure - Chassis With Cummins Engine And An Allison Transmission
KC-2112
Jun 21, 2022
060000 ENGINE AND ENGINE COOLING
Programming Failure - Chassis With Cummins Engine And An Allison Transmission
KC-2143
Jun 21, 2022
180000 VEHICLE SPEED CONTROL
(Back Office) - Cruise Control Inoperative After Updating Software VECU5 Without ESP Package (UESP).
KC-2165
May 26, 2022
060000 ENGINE AND ENGINE COOLING
DEF Pump Troubleshooting Guide - US10+OBD13 And Newer Emissions
KC-2158
May 26, 2022
060000 ENGINE AND ENGINE COOLING
Selective Catalytic Reduction (SCR) Muffler Troubleshooting Guide - US10+OBD13 And Newer Emissions
KC-2131
May 26, 2022
060000 ENGINE AND ENGINE COOLING
USE FOR NEW VEHICLES (US21+OBD22 Emissions) - Intermittent Diagnostic Trouble Codes U02A3, U029D, U029E
KC-2116
May 26, 2022
060000 ENGINE AND ENGINE COOLING
NOx Sensor Troubleshooting Guide - US10+OBD13 And Newer Emissions
KC-2171
May 26, 2022
060000 ENGINE AND ENGINE COOLING
Temperature Sensor Troubleshooting Guide - US10+OBD13 And Newer
KC-714
May 25, 2022
060000 ENGINE AND ENGINE COOLING
Mack Chassis - Diagnostic Trouble Codes ( DTC's ) - P020113, P020213, P020313, P020413, P020513, P020613, Cylinders 1 Through 6 Injector A Open Circuit
KC-698
May 24, 2022
060000 ENGINE AND ENGINE COOLING
Mack Chassis - Diesel Exhaust Fluid ( DEF ) System Cleaning/Flush After DEF Pump Failure Or System Contamination
KC-699
May 24, 2022
110000 ELECTRICAL SYSTEM
Mack Chassis - Bendix Vendor Configuration Program ( VCP ) Software Download Information
KC-686
May 20, 2022
180000 VEHICLE SPEED CONTROL
(Back Office Only) Mack Chassis - Cruise Control Inoperative After Disabling The Electronic Stability Program (ESP)
KC-686
May 20, 2022
251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
(Back Office Only) Mack Chassis - Cruise Control Inoperative After Disabling The Electronic Stability Program (ESP)
KC-663
May 18, 2022
060000 ENGINE AND ENGINE COOLING
Emcon (Spark Assist) Engine Aftertreatment System Troubleshooting Check Sheet - US07 Emissions
KC-653
May 17, 2022
060000 ENGINE AND ENGINE COOLING
Low Oil Pressure Diagnostic Process For 11 Liter Engines
KC-648
May 17, 2022
980000 UNKNOWN OR OTHER
Mack - PTO Pump Speed Calculator
KC-648
May 17, 2022
100000 POWER TRAIN
Mack - PTO Pump Speed Calculator
KC-2169
May 16, 2022
110000 ELECTRICAL SYSTEM
Low Voltage Disconnect (LVD), Function Description
KC-2170
May 16, 2022
020000 SUSPENSION
Electronically Controlled Suspension (ECS) Losing Air Pressure
KC-2172
May 16, 2022
110000 ELECTRICAL SYSTEM
No Start Condition After Over The Air Programing - VECU5 No Start "Safe State"
KC-2172
May 16, 2022
980000 UNKNOWN OR OTHER
No Start Condition After Over The Air Programing - VECU5 No Start "Safe State"
KC-2161
May 13, 2022
060000 ENGINE AND ENGINE COOLING
DEF Pump Cycling periodically Hours After Key Off
KC-627
May 9, 2022
350000 EQUIPMENT
Premium Tech Tool ( PTT ) Training Materials And Support Tools
KC-626
May 9, 2022
100000 POWER TRAIN
Mack Chassis - Vehicles Equipped With An Automated Manual Transmission Model F ( AMT-F, mDrive ), Premium Tech Tool ( PTT ) Gearbox Calibration Failure; Gearbox Calibration Operation Stops And Fails At 33% When Run With Transmission Removed
K72614548
Feb 28, 2018
110000 ELECTRICAL SYSTEM
Diagnostic Trouble Code ( DTC ) P02FA Illuminating The Malfunction Indicator Lamp (MIL) - US17 (GHG17, Common Rail Fuel System) Chassis ONLY
K01050303
Feb 27, 2018
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Diagnostic Trouble Code ( DTC ) P0471 Illuminating The Malfunction Indicator Lamp (MIL) - US17 (GHG17, Common Rail Fuel System) Chassis ONLY
K04342327
Feb 27, 2018
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Diagnostic Trouble Code ( DTC ) P0420 Illuminating The Malfunction Indicator Lamp (MIL) - US17 (GHG17, Common Rail Fuel System) Chassis ONLY
K58557784
Feb 20, 2018
110000 ELECTRICAL SYSTEM
Fuel Injector Offset Learning Diagnostic Trouble Codes ( DTC ) / Fault Codes Logged In Engine Control Module ( EMS ); Possible Rough / Uneven Idle - OBD15 Chassis
K58557784
Feb 20, 2018
070000 FUEL SYSTEM, GASOLINE
Fuel Injector Offset Learning Diagnostic Trouble Codes ( DTC ) / Fault Codes Logged In Engine Control Module ( EMS ); Possible Rough / Uneven Idle - OBD15 Chassis
FSB-214-024
Jan 1, 2011
063200 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
MACK TRUCKS: THERE IS REVISED MOUNTING HARDWARE FOR THE EXHAUST MANIFOLD AND TURBOCHARGER. *RM
SB-121037
Oct 28, 2008
160000 STRUCTURE
MACK TRUCKS: CRACKS IN LOWER FRAME FLANGE. ON CERTAIN CV AND RD MODEL CHASSIS EQUIPPED WITH CONSTANT SECTION FRAME RAILS, CRACKS MAY DEVELOP IN THE LOWER FRAME FLANGE IN THE AREA OF THE STEERING GEAR. *PE
SB-121037
Oct 28, 2008
162000 STRUCTURE:BODY
MACK TRUCKS: CRACKS IN LOWER FRAME FLANGE. ON CERTAIN CV AND RD MODEL CHASSIS EQUIPPED WITH CONSTANT SECTION FRAME RAILS, CRACKS MAY DEVELOP IN THE LOWER FRAME FLANGE IN THE AREA OF THE STEERING GEAR. *PE
SB-121037
Oct 28, 2008
161000 STRUCTURE:FRAME AND MEMBERS
MACK TRUCKS: CRACKS IN LOWER FRAME FLANGE. ON CERTAIN CV AND RD MODEL CHASSIS EQUIPPED WITH CONSTANT SECTION FRAME RAILS, CRACKS MAY DEVELOP IN THE LOWER FRAME FLANGE IN THE AREA OF THE STEERING GEAR. *PE
MACK RD - All Years Overview
Complete safety history for the MACK RD across all model years (1968, 2004).
103
Total Recalls
8
Total Complaints
0
Investigations
4
Reported Crashes
0
Reported Fires
3
Reported Deaths
MACK RD - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2004 | 3 | 0 | View |
| 2003 | 1 | 0 | View |
| 2002 | 3 | 0 | View |
| 2001 | 5 | 0 | View |
| 2000 (current) | 5 | 4 | |
| 1999 | 4 | 0 | View |
| 1998 | 2 | 0 | View |
| 1996 | 0 | 1 | View |
| 1995 | 1 | 0 | View |
| 1994 | 2 | 0 | View |
| 1993 | 3 | 0 | View |
| 1992 | 3 | 0 | View |
| 1991 | 1 | 0 | View |
| 1990 | 2 | 0 | View |
| 1989 | 3 | 0 | View |
| 1988 | 2 | 0 | View |
| 1987 | 2 | 3 | View |
| 1986 | 1 | 0 | View |
| 1985 | 1 | 0 | View |
| 1984 | 1 | 0 | View |
| 1983 | 1 | 0 | View |
| 1982 | 1 | 0 | View |
| 1981 | 1 | 0 | View |
| 1980 | 1 | 0 | View |
| 1979 | 1 | 0 | View |
| 1978 | 7 | 0 | View |
| 1977 | 11 | 0 | View |
| 1976 | 5 | 0 | View |
| 1975 | 6 | 0 | View |
| 1974 | 7 | 0 | View |
| 1973 | 4 | 0 | View |
| 1972 | 3 | 0 | View |
| 1971 | 5 | 0 | View |
| 1970 | 3 | 0 | View |
| 1969 | 1 | 0 | View |
| 1968 | 1 | 0 | View |