2003 MACK CV

5 recalls, 2 complaints - 42 TSBs

10V069000 Mar 3, 2010
POWER TRAIN:AXLE ASSEMBLY
Defect Description
MACK TRUCKS IS RECALLING CERTAIN MODEL YEAR 2002 THROUGH 2004 CL, CV, LE, MR, RB, RD, AND MODEL YEAR 2003 THROUGH 2004 DM HEAVY TRUCKS MANUFACTURED FROM FEBRUARY 1, 2002 THROUGH SEPTEMBER 30, 2003, EQUIPPED WITH AXLE BEAMS MANUFACTURED BY BHARAT FORGE. THE AXLE BEAM MAY HAVE TRANSVERSE SHEAR LINES ... Read more
Consequence
THESE LINES, IF PRESENT, CAN PROMOTE INITIATION OF CRACKS, WHICH OVER TIME MAY POSSIBLY LEAD TO AXLE BEAM FAILURE AND A VEHICLE CRASH CAN OCCUR.
Remedy
MACK WILL NOTIFY OWNERS, INSPECT AND REPLACE ANY AFFECTED AXLE BEAMS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 5, 2010. OWNERS MAY CONTACT MACK AT 1-800-866-1177.
15,490 vehicles affected
Manufacturer: MACK TRUCKS, INC
04V530000 Nov 1, 2004
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING
Defect Description
ON CERTAIN TRUCKS, THE FUEL TANK MOUNTING STRAP WAS NOT WELDED TO SPECIFICATIONS AND MAY FAIL. THE FUEL TANK STRAP SUPPORTS AND FASTENS THE STEPS FOR THE OPERATOR AND PASSENGER TO ENTER AND EXIT THE CAB.
Consequence
IF THE PEDESTAL STEP MOUNTING BRACKET SEPARATED FROM THE FUEL TANK STRAP, PASSENGER COULD FALL FROM THE VEHICLE WHEN ENTERING OR EXITING THE CAB, INCREASING THE RISK OF PERSONAL INJURIES.
Remedy
DEALERS WILL INSPECT THE FUEL TANK MOUNTING STRAP AND REPLACE IT IF NECESSARY. THE RECALL BEGAN FEBRUARY 7, 2005. OWNERS SHOULD CONTACT MACK TRUCKS AT 1-610-709-3337.
920 vehicles affected
Manufacturer: MACK TRUCKS, INC
04V118000 Mar 4, 2004
SERVICE BRAKES, AIR:DISC:CHAMBER
Defect Description
CERTAIN TRUCKS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 121, "AIR BRAKE SYSTEMS." THE FRONT BRAKE CHAMBER ON SOME 18,000 LB. AND 20,000 LB FRONT AXLE ASSEMBLIES IS TOO SMALL TO MEET STOPPING DISTANCE REQUIREMENTS.
Consequence
THIS COULD CAUSE THE STOPPING DISTANCE TO BE INCREASED, WHICH COULD RESULT IN A CRASH.
Remedy
DEALERS WILL REPLACE THE FRONT BRAKE CHAMBERS. THE RECALL BEGAN APRIL 21, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MACK AT 1-610-709-3337.
35 vehicles affected
Manufacturer: MACK TRUCKS, INC
03V420000 Oct 27, 2003
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
Defect Description
ON CERTAIN CHASSIS EQUIPPED WITH DEFIANCE METAL FUEL TANK SUPPORT BRACKET ASSEMBLIES, THE FUEL TANK BRACKET WAS NOT WELDED PER SPECIFICATION. THIS CAN CAUSE THE FUEL TANK TO SEPARATE FROM THE CHASSIS DURING ASSEMBLY OPERATION.
Consequence
IF THE FUEL TANK SEPARATES FROM THE VECHILE, THERE IS A RISK THE TANK MAY RUPTURE CAUSING FUEL TO LEAK ON THE GROUND WHICH COULD RESULT IN A FIRE.
Remedy
DEALERS WILL INSPECT AND REPAIR. OWNER NOTIFICATION BEGAN JANUARY 1, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MACK AT 1-610-709-3337.
179 vehicles affected
Manufacturer: MACK TRUCKS, INC
03V253000 Jul 17, 2003
SERVICE BRAKES, AIR:SUPPLY:CHECK VALVE
Defect Description
CERTAIN HEAVY DUTY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 121, "AIR BRAKE SYSTEMS." IMPROPER SEATING OF THE CHECK VALVE RETAINER IN THE BRASS FITTING HOUSING HAS OCCURRED. IT IS POSSIBLE FOR THE AIR BRAKE SYSTEM PRESSURE TO PUSH THE CHECK VALVE I... Read more
Consequence
IN THIS CONDITION, THE VEHICLE WOULD NOT MEET THE EMERGENCY REQUIREMENTS OF THE STANDARD.
Remedy
DEALERS WILL REPLACE THE CHECK VALVE. OWNER NOTIFICATION BEGAN NOVEMBER 26, 2003. OWNERS SHOULD CONTACT MACK AT 1-610-709-3337.
1,232 vehicles affected
Manufacturer: MACK TRUCKS, INCORPORATED

Complaint Statistics

2 total complaints 1 fires

Top Reported Components

ComponentComplaints
SERVICE BRAKES, AIR:DISC:CHAMBER1
STRUCTURE:FRAME AND MEMBERS1
STRUCTURE:FRAME AND MEMBERS May 20, 2010
Incident date: May 20, 2008
TL* THE CONTACT OWNS A 2003 MACK CV. THE CONTACT STATED THAT THE SIDE FRAME RAILS WERE BREAKING. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR FURTHER INSPECTION. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE UNKNOWN.
SERVICE BRAKES, AIR:DISC:CHAMBER Sep 20, 2005
Incident date: Jul 26, 2005
THIS VEHICLE IS A 2003 MACK TRUCK MODEL CV AND IS A STRAIGHT FRAME DUMP TRUCK WITH THREE REAR TANDEM AXLES. STOPPING IS ACHIEVED THROUGH A STANDARD AIR BRAKE SYSTEM WHERE COMPRESSED AIR IS USED AS THE ENERGY MEDIUM. THE BRAKE PEDAL EFFORT OF THE OPERATOR IS USED ONLY TO MODULATE THE AIR PRESSURE APP... Read more
Fire

Technical Service Bulletins, 2003 MACK CV

42 manufacturer communications from 33 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
060000 ENGINE AND ENGINE COOLING12
110000 ELECTRICAL SYSTEM7
100000 POWER TRAIN5
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL3
161000 STRUCTURE:FRAME AND MEMBERS2
980000 UNKNOWN OR OTHER2
020000 SUSPENSION2
180000 VEHICLE SPEED CONTROL2
M-465-001 202311 Nov 7, 2023
100000 POWER TRAIN
TSB: Mack Trucks now offer an improved HD Inter-Axle Through Shaft for the CRD 125, 150, 180, and 200 family carriers. The new HD shaft went into production on January 23rd, 2023 for 2.54 - 3.50 axle ratios and April 1st, 2023 for 3.56 - 3.
M728-005A 202308 Aug 14, 2023
020000 SUSPENSION
TSB: Barksdale Leveling Valve, Leak Test
KC-806 Rev 5 Jun 6, 2023
110000 ELECTRICAL SYSTEM
V-MAC III Odometer And Engine Hours Programming
KC-614-Ver4 May 24, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
CBR: eWarranty To UCHP Labor Code ( SCC Code ) Crossover, Conversion Information For Use With Campaigns ( FI, PI ) And Recalls ( EC, SC ), Location On Trucks Dealer Portal ( TDP )
KC-750 Jun 28, 2022
060000 ENGINE AND ENGINE COOLING
US10 Emission Engines - Diagnostic Trouble Code ( DTC ) SPN 1231 FMI 9 Troubleshooting.
KC-745 Jun 22, 2022
100000 POWER TRAIN
Automated Manual Transmission ( AMT ) I-Shift / mDRIVE - Ribbon Harness Replacement - Speed Sensor Bolts, Possible Fault Codes P1058 - 21 Or MID 130 PID 161 FMI 1
KC-2112 Jun 21, 2022
110000 ELECTRICAL SYSTEM
Programming Failure - Chassis With Cummins Engine And An Allison Transmission
KC-2112 Jun 21, 2022
100000 POWER TRAIN
Programming Failure - Chassis With Cummins Engine And An Allison Transmission
KC-2112 Jun 21, 2022
060000 ENGINE AND ENGINE COOLING
Programming Failure - Chassis With Cummins Engine And An Allison Transmission
KC-2143 Jun 21, 2022
180000 VEHICLE SPEED CONTROL
(Back Office) - Cruise Control Inoperative After Updating Software VECU5 Without ESP Package (UESP).
KC-2158 May 26, 2022
060000 ENGINE AND ENGINE COOLING
Selective Catalytic Reduction (SCR) Muffler Troubleshooting Guide - US10+OBD13 And Newer Emissions
KC-2171 May 26, 2022
060000 ENGINE AND ENGINE COOLING
Temperature Sensor Troubleshooting Guide - US10+OBD13 And Newer
KC-2165 May 26, 2022
060000 ENGINE AND ENGINE COOLING
DEF Pump Troubleshooting Guide - US10+OBD13 And Newer Emissions
KC-2131 May 26, 2022
060000 ENGINE AND ENGINE COOLING
USE FOR NEW VEHICLES (US21+OBD22 Emissions) - Intermittent Diagnostic Trouble Codes U02A3, U029D, U029E
KC-2116 May 26, 2022
060000 ENGINE AND ENGINE COOLING
NOx Sensor Troubleshooting Guide - US10+OBD13 And Newer Emissions
KC-714 May 25, 2022
060000 ENGINE AND ENGINE COOLING
Mack Chassis - Diagnostic Trouble Codes ( DTC's ) - P020113, P020213, P020313, P020413, P020513, P020613, Cylinders 1 Through 6 Injector A Open Circuit
KC-698 May 24, 2022
060000 ENGINE AND ENGINE COOLING
Mack Chassis - Diesel Exhaust Fluid ( DEF ) System Cleaning/Flush After DEF Pump Failure Or System Contamination
KC-699 May 24, 2022
110000 ELECTRICAL SYSTEM
Mack Chassis - Bendix Vendor Configuration Program ( VCP ) Software Download Information
KC-686 May 20, 2022
251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
(Back Office Only) Mack Chassis - Cruise Control Inoperative After Disabling The Electronic Stability Program (ESP)
KC-686 May 20, 2022
180000 VEHICLE SPEED CONTROL
(Back Office Only) Mack Chassis - Cruise Control Inoperative After Disabling The Electronic Stability Program (ESP)
KC-663 May 18, 2022
060000 ENGINE AND ENGINE COOLING
Emcon (Spark Assist) Engine Aftertreatment System Troubleshooting Check Sheet - US07 Emissions
KC-648 May 17, 2022
100000 POWER TRAIN
Mack - PTO Pump Speed Calculator
KC-648 May 17, 2022
980000 UNKNOWN OR OTHER
Mack - PTO Pump Speed Calculator
KC-653 May 17, 2022
060000 ENGINE AND ENGINE COOLING
Low Oil Pressure Diagnostic Process For 11 Liter Engines
KC-2172 May 16, 2022
980000 UNKNOWN OR OTHER
No Start Condition After Over The Air Programing - VECU5 No Start "Safe State"
KC-2172 May 16, 2022
110000 ELECTRICAL SYSTEM
No Start Condition After Over The Air Programing - VECU5 No Start "Safe State"
KC-2170 May 16, 2022
020000 SUSPENSION
Electronically Controlled Suspension (ECS) Losing Air Pressure
KC-2169 May 16, 2022
110000 ELECTRICAL SYSTEM
Low Voltage Disconnect (LVD), Function Description
KC-2161 May 13, 2022
060000 ENGINE AND ENGINE COOLING
DEF Pump Cycling periodically Hours After Key Off
KC-627 May 9, 2022
350000 EQUIPMENT
Premium Tech Tool ( PTT ) Training Materials And Support Tools
KC-626 May 9, 2022
100000 POWER TRAIN
Mack Chassis - Vehicles Equipped With An Automated Manual Transmission Model F ( AMT-F, mDrive ), Premium Tech Tool ( PTT ) Gearbox Calibration Failure; Gearbox Calibration Operation Stops And Fails At 33% When Run With Transmission Removed
K72614548 Feb 28, 2018
110000 ELECTRICAL SYSTEM
Diagnostic Trouble Code ( DTC ) P02FA Illuminating The Malfunction Indicator Lamp (MIL) - US17 (GHG17, Common Rail Fuel System) Chassis ONLY
K01050303 Feb 27, 2018
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Diagnostic Trouble Code ( DTC ) P0471 Illuminating The Malfunction Indicator Lamp (MIL) - US17 (GHG17, Common Rail Fuel System) Chassis ONLY
K04342327 Feb 27, 2018
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Diagnostic Trouble Code ( DTC ) P0420 Illuminating The Malfunction Indicator Lamp (MIL) - US17 (GHG17, Common Rail Fuel System) Chassis ONLY
K58557784 Feb 20, 2018
110000 ELECTRICAL SYSTEM
Fuel Injector Offset Learning Diagnostic Trouble Codes ( DTC ) / Fault Codes Logged In Engine Control Module ( EMS ); Possible Rough / Uneven Idle - OBD15 Chassis
K58557784 Feb 20, 2018
070000 FUEL SYSTEM, GASOLINE
Fuel Injector Offset Learning Diagnostic Trouble Codes ( DTC ) / Fault Codes Logged In Engine Control Module ( EMS ); Possible Rough / Uneven Idle - OBD15 Chassis
FSB-711-006 May 1, 2011
161000 STRUCTURE:FRAME AND MEMBERS
MACK TRUCKS: LEFT SIDE FRAME BRACKET MAY CRACK. *RM
FSB-711-006 May 1, 2011
061000 ENGINE AND ENGINE COOLING:ENGINE
MACK TRUCKS: LEFT SIDE FRAME BRACKET MAY CRACK. *RM
FSB-214-024 Jan 1, 2011
063200 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
MACK TRUCKS: THERE IS REVISED MOUNTING HARDWARE FOR THE EXHAUST MANIFOLD AND TURBOCHARGER. *RM
SB-121037 Oct 28, 2008
160000 STRUCTURE
MACK TRUCKS: CRACKS IN LOWER FRAME FLANGE. ON CERTAIN CV AND RD MODEL CHASSIS EQUIPPED WITH CONSTANT SECTION FRAME RAILS, CRACKS MAY DEVELOP IN THE LOWER FRAME FLANGE IN THE AREA OF THE STEERING GEAR. *PE
SB-121037 Oct 28, 2008
162000 STRUCTURE:BODY
MACK TRUCKS: CRACKS IN LOWER FRAME FLANGE. ON CERTAIN CV AND RD MODEL CHASSIS EQUIPPED WITH CONSTANT SECTION FRAME RAILS, CRACKS MAY DEVELOP IN THE LOWER FRAME FLANGE IN THE AREA OF THE STEERING GEAR. *PE
SB-121037 Oct 28, 2008
161000 STRUCTURE:FRAME AND MEMBERS
MACK TRUCKS: CRACKS IN LOWER FRAME FLANGE. ON CERTAIN CV AND RD MODEL CHASSIS EQUIPPED WITH CONSTANT SECTION FRAME RAILS, CRACKS MAY DEVELOP IN THE LOWER FRAME FLANGE IN THE AREA OF THE STEERING GEAR. *PE

MACK CV - All Years Overview

Complete safety history for the MACK CV across all model years (1998, 2008).

46 Total Recalls
5 Total Complaints
0 Investigations
3 Reported Crashes
4 Reported Fires
1 Reported Deaths

MACK CV - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2008 3 0 View
2007 8 0 View
2006 5 0 View
2005 4 3 View
2004 6 0 View
2003 (current) 5 2
2002 3 0 View
2001 6 0 View
2000 3 0 View
1999 2 0 View
1998 1 0 View

Other MACK Models

Model Recalls Complaints
GRANITE (GU) 127 3 View
CF 104 0 View
RD 103 8 View
DM 95 1 View
PINNACLE (CXU) 92 5 View
CH 91 8 View
R 89 0 View
GRANITE (GR) 83 10 View