2003 MACK CH
7 recalls, 0 complaints - 46 TSBs
07V401000 Sep 5, 2007
FUEL SYSTEM, DIESEL
Defect Description
ON CERTAIN TRUCKS EQUIPPED WITH ASET AC MODEL ENGINES, THE ENGINE AS CONFIGURED WITH AN EXTERNAL EXHAUST GAS RECIRCULATION SYSTEM MAKES SERVICING THE FUEL INJECTION LINES DIFFICULT WHEN USING TRADITIONAL TOOLS. THEREFORE, IT IS POSSIBLE FOR FUEL LEAKS TO DEVELOP WHEN REMOVING AND INSTALLING THE FU... Read more
Consequence
A LEAK IN THE FUEL INJECTION LINE MAY SPRAY FUEL ON THE HOT SURFACES OF THE EXHAUST GAS RECIRCULATION SYSTEM, WHICH COULD RESULT IN AN ENGINE FIRE.
Remedy
DEALERS WILL REPLACE THE FUEL INJECTION LINES FREE OF CHARGE. NOTE: THIS RECALL SUPERSEDES A PREVIOUS CAMPAIGN CONDUCTED IN 2006 (PLEASE SEE 06V392). THE RECALL BEGAN ON SEPTEMBER 11, 2007, WITH SUBSEQUENT MAILINGS EVERY SIX WEEKS UNTIL APRIL 2008. OWNERS MAY CONTACT MACK AT 800-528-6586.
06V392000 Oct 13, 2006
FUEL SYSTEM, DIESEL
Defect Description
ON CERTAIN TRUCKS, A LEAK IN THE ASET AC FUEL INJECTION LINE MAY SPRAY FUEL ON THE EXHAUST GAS RECIRCULATION PIPES THAT CARRY HOT EXHAUST GASES .
Consequence
THIS COULD POTENTIALLY RESULT IN AN ENGINE FIRE.
Remedy
MACK HAS ISSUED A STOP WORK ON THIS CAMPAIGN UNDER FURTHER NOTICE (2-22-2007). THE REMEDY DOES NOT ADEQUATELY ADDRESS THE ISSUE ON ALL VEHICLES. MACK WILL RE-RELEASE THE RECALL IN THE NEAR FUTURE. (PLEASE SEE NHTSA NO. 07V159/MACK RECALL NO. SCO323 FOR VEHICLES THAT HAVE HAD THIS REPAIR ALREADY P... Read more
05V015000 Jan 14, 2005
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Defect Description
ON CERTAIN HEAVY DUTY CLASS 8 DIESEL TRUCKS EQUIPPED WITH ASET AC ENGINES, THE LOCATION OF THE FUEL INLET HOSE MAY RESULT IN OVERHEATING OR ABRASION OF THE HOSE, WHICH MAY LEAD TO A PREMATURE FAILURE.
Consequence
IF THE HOSE FAILS, FUEL CAN BE SPRAYED ON THE EXHAUST MANIFOLD, WHICH COULD POTENTIALLY LEAD TO AN ENGINE COMPARTMENT FIRE.
Remedy
DEALERS WILL REPAIR AND REPLACE THE FUEL INLET HOSE FREE OF CHARGE. THE RECALL BEGAN ON FEBRUARY 14, 2005. DUE TO SOME QUALITY AND SUPPLY ISSUES WITH PARTS TO SUPPORT THIS SAFETY RECALL, OWNERS MAY HAVE BEEN INFORMED DURING APRIL 2005,THAT THE SAFETY RECALL WAS ON HOLD. THESE ISSUES HAVE NOW BEEN... Read more
04V456000 Sep 20, 2004
STEERING
Defect Description
ON CERTAIN TRUCK CHASSIS, THE STEERING GEAR MOUNTING BOLTS WERE MADE OF INCONSISTENT BOLT MATERIAL, WHICH HAS LED TO BOLT FAILURES. THIS INCONSISTENT BOLT MATERIAL CONDITION COULD RESULT IN A FAILURE OF A STEERING GEAR MOUNTING BOLTS. THE STEERING GEAR IS MOUNTED TO THE VEHICLE'S FRAME WITH THREE ... Read more
Consequence
FAILURE OF TWO OF THE THREE BOLTS COULD RESULT IN THE LOSS OF STEERING, WHICH COULD RESULT IN LOSS OF VEHICLE CONTROL AND CRASH WITHOUT WARNING.
Remedy
DEALERS WILL INSPECT VEHICLES. NEW STEERING GEAR MOUNTING BOLTS WILL BE INSTALLED. THE RECALL BEGAN OCTOBER 2004. OWNERS SHOULD CONTACT MACK AT 1-610-709-3337.
04V159000 Apr 7, 2004
FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:PRESSURE RELIEF DEVICES
Defect Description
ON CERTAIN CHASSIS BUILT WITH LNG ENGINES, THE NEXGEN LNG TANK'S PRIMARY AND SECONDARY RELIEF VALVES COULD FAIL TO OPEN AND RELIEVE TANK PRESSURE.
Consequence
THIS COULD CAUSE ICE BUILDUP ON THE DISCHARGE SIDE OF THE PRIMARY AND SECONDARY PRESSURE SYSTEM ALLOWING THE RELIEF SYSTEM TO FREEZE AND BECOME BLOCKED RESULTING IN OVER PRESSURIZATION OF THE LNG TANKS CREATING THE RISK OF CATASTROPHIC TANK RUPTURE WHICH COULD CAUSE SERIOUS INJURY OR DEATH.
Remedy
DEALERS WILL RETROFIT THE LNG TANKS WITH A NEW PRIMARY RELIEF VALVE PIPE AWAY TUBE AND A NEW VENTILATED SHROUD. THE RECALL BEGAN APRIL 6, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD C... Read more
03V522000 Dec 11, 2003
STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM
Defect Description
ON CERTAIN CHASSIS EQUIPPED WITH DANA STEERING AXLE ASSEMBLIES. THESE AXLES ARE BUILT WITH AN INTEGRAL KNUCKLE AND STEERING ARM. THE STEERING ARM COULD HAVE LONGITUDINAL CRACKS.
Consequence
THE BALL STUD COULD BECOME LOOSE, CAUSING LOSS OF STEERING CONTROL WHICH COULD RESULT IN A CRASH.
Remedy
DEALERS WILL INSPECT THE INTEGRAL KNUCKLE AND STEER ARM AND REPLACE IF NECESSARY. OWNER NOTIFICATION BEGAN ON JANUARY 16, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MACK AT 1... Read more
03V253000 Jul 17, 2003
SERVICE BRAKES, AIR:SUPPLY:CHECK VALVE
Defect Description
CERTAIN HEAVY DUTY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 121, "AIR BRAKE SYSTEMS." IMPROPER SEATING OF THE CHECK VALVE RETAINER IN THE BRASS FITTING HOUSING HAS OCCURRED. IT IS POSSIBLE FOR THE AIR BRAKE SYSTEM PRESSURE TO PUSH THE CHECK VALVE I... Read more
Consequence
IN THIS CONDITION, THE VEHICLE WOULD NOT MEET THE EMERGENCY REQUIREMENTS OF THE STANDARD.
Remedy
DEALERS WILL REPLACE THE CHECK VALVE. OWNER NOTIFICATION BEGAN NOVEMBER 26, 2003. OWNERS SHOULD CONTACT MACK AT 1-610-709-3337.
No complaints found for this vehicle.
Technical Service Bulletins, 2003 MACK CH
46 manufacturer communications from 35 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 060000 ENGINE AND ENGINE COOLING | 12 |
| 110000 ELECTRICAL SYSTEM | 8 |
| 100000 POWER TRAIN | 5 |
| 980000 UNKNOWN OR OTHER | 3 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 3 |
| 020000 SUSPENSION | 2 |
| 180000 VEHICLE SPEED CONTROL | 2 |
| 350000 EQUIPMENT | 2 |
M-465-001 202311
Nov 7, 2023
100000 POWER TRAIN
TSB: Mack Trucks now offer an improved HD Inter-Axle Through Shaft for the CRD 125, 150, 180, and 200 family carriers. The new HD shaft went into production on January 23rd, 2023 for 2.54 - 3.50 axle ratios and April 1st, 2023 for 3.56 - 3.
M728-005A 202308
Aug 14, 2023
020000 SUSPENSION
TSB: Barksdale Leveling Valve, Leak Test
KC-806 Rev 5
Jun 6, 2023
110000 ELECTRICAL SYSTEM
V-MAC III Odometer And Engine Hours Programming
KC-614-Ver4
May 24, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
CBR: eWarranty To UCHP Labor Code ( SCC Code ) Crossover, Conversion Information For Use With Campaigns ( FI, PI ) And Recalls ( EC, SC ), Location On Trucks Dealer Portal ( TDP )
KC-395
Feb 8, 2023
110000 ELECTRICAL SYSTEM
Instrument Cluster Programming - Programming Fails Or Errors Display When Replacing An Instrument Cluster With A Newer Part Number (Conversion Kit) - US04 To US10 Chassis (9-Pin Diagnostic Connector)
M-811-001
Aug 6, 2022
163200 STRUCTURE:INTERIOR PANELS:DOOR
2009 Document reformatted to be published as a TSB in Impact. Day cab Conversion Closure Panel
M-811-001
Aug 6, 2022
980000 UNKNOWN OR OTHER
2009 Document reformatted to be published as a TSB in Impact. Day cab Conversion Closure Panel
M-811-001
Aug 6, 2022
353000 EQUIPMENT:ELECTRICAL
2009 Document reformatted to be published as a TSB in Impact. Day cab Conversion Closure Panel
M-811-001
Aug 6, 2022
160000 STRUCTURE
2009 Document reformatted to be published as a TSB in Impact. Day cab Conversion Closure Panel
KC-750
Jun 28, 2022
060000 ENGINE AND ENGINE COOLING
US10 Emission Engines - Diagnostic Trouble Code ( DTC ) SPN 1231 FMI 9 Troubleshooting.
KC-745
Jun 22, 2022
100000 POWER TRAIN
Automated Manual Transmission ( AMT ) I-Shift / mDRIVE - Ribbon Harness Replacement - Speed Sensor Bolts, Possible Fault Codes P1058 - 21 Or MID 130 PID 161 FMI 1
KC-2112
Jun 21, 2022
110000 ELECTRICAL SYSTEM
Programming Failure - Chassis With Cummins Engine And An Allison Transmission
KC-2112
Jun 21, 2022
100000 POWER TRAIN
Programming Failure - Chassis With Cummins Engine And An Allison Transmission
KC-2112
Jun 21, 2022
060000 ENGINE AND ENGINE COOLING
Programming Failure - Chassis With Cummins Engine And An Allison Transmission
KC-2143
Jun 21, 2022
180000 VEHICLE SPEED CONTROL
(Back Office) - Cruise Control Inoperative After Updating Software VECU5 Without ESP Package (UESP).
KC-2116
May 26, 2022
060000 ENGINE AND ENGINE COOLING
NOx Sensor Troubleshooting Guide - US10+OBD13 And Newer Emissions
KC-2131
May 26, 2022
060000 ENGINE AND ENGINE COOLING
USE FOR NEW VEHICLES (US21+OBD22 Emissions) - Intermittent Diagnostic Trouble Codes U02A3, U029D, U029E
KC-2158
May 26, 2022
060000 ENGINE AND ENGINE COOLING
Selective Catalytic Reduction (SCR) Muffler Troubleshooting Guide - US10+OBD13 And Newer Emissions
KC-2165
May 26, 2022
060000 ENGINE AND ENGINE COOLING
DEF Pump Troubleshooting Guide - US10+OBD13 And Newer Emissions
KC-2171
May 26, 2022
060000 ENGINE AND ENGINE COOLING
Temperature Sensor Troubleshooting Guide - US10+OBD13 And Newer
KC-714
May 25, 2022
060000 ENGINE AND ENGINE COOLING
Mack Chassis - Diagnostic Trouble Codes ( DTC's ) - P020113, P020213, P020313, P020413, P020513, P020613, Cylinders 1 Through 6 Injector A Open Circuit
KC-699
May 24, 2022
110000 ELECTRICAL SYSTEM
Mack Chassis - Bendix Vendor Configuration Program ( VCP ) Software Download Information
KC-698
May 24, 2022
060000 ENGINE AND ENGINE COOLING
Mack Chassis - Diesel Exhaust Fluid ( DEF ) System Cleaning/Flush After DEF Pump Failure Or System Contamination
KC-686
May 20, 2022
251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
(Back Office Only) Mack Chassis - Cruise Control Inoperative After Disabling The Electronic Stability Program (ESP)
KC-686
May 20, 2022
180000 VEHICLE SPEED CONTROL
(Back Office Only) Mack Chassis - Cruise Control Inoperative After Disabling The Electronic Stability Program (ESP)
KC-663
May 18, 2022
060000 ENGINE AND ENGINE COOLING
Emcon (Spark Assist) Engine Aftertreatment System Troubleshooting Check Sheet - US07 Emissions
KC-653
May 17, 2022
060000 ENGINE AND ENGINE COOLING
Low Oil Pressure Diagnostic Process For 11 Liter Engines
KC-648
May 17, 2022
980000 UNKNOWN OR OTHER
Mack - PTO Pump Speed Calculator
KC-648
May 17, 2022
100000 POWER TRAIN
Mack - PTO Pump Speed Calculator
KC-2169
May 16, 2022
110000 ELECTRICAL SYSTEM
Low Voltage Disconnect (LVD), Function Description
KC-2172
May 16, 2022
980000 UNKNOWN OR OTHER
No Start Condition After Over The Air Programing - VECU5 No Start "Safe State"
KC-2172
May 16, 2022
110000 ELECTRICAL SYSTEM
No Start Condition After Over The Air Programing - VECU5 No Start "Safe State"
KC-2170
May 16, 2022
020000 SUSPENSION
Electronically Controlled Suspension (ECS) Losing Air Pressure
KC-2161
May 13, 2022
060000 ENGINE AND ENGINE COOLING
DEF Pump Cycling periodically Hours After Key Off
KC-627
May 9, 2022
350000 EQUIPMENT
Premium Tech Tool ( PTT ) Training Materials And Support Tools
KC-626
May 9, 2022
100000 POWER TRAIN
Mack Chassis - Vehicles Equipped With An Automated Manual Transmission Model F ( AMT-F, mDrive ), Premium Tech Tool ( PTT ) Gearbox Calibration Failure; Gearbox Calibration Operation Stops And Fails At 33% When Run With Transmission Removed
KC-593
Apr 21, 2022
350000 EQUIPMENT
V-MAC - ABS Malfunction Lamp On - ( Eaton ABS Active Code 17-10 / Arvin Meritor Wabco Active Code 7-4 )
KC-593
Apr 21, 2022
040000 SERVICE BRAKES, AIR
V-MAC - ABS Malfunction Lamp On - ( Eaton ABS Active Code 17-10 / Arvin Meritor Wabco Active Code 7-4 )
S7496
May 6, 2020
060000 ENGINE (PWS)
Reman Engine Label Replacement
S7496
May 6, 2020
355100 EQUIPMENT:OTHER:LABELS
Reman Engine Label Replacement
K72614548
Feb 28, 2018
110000 ELECTRICAL SYSTEM
Diagnostic Trouble Code ( DTC ) P02FA Illuminating The Malfunction Indicator Lamp (MIL) - US17 (GHG17, Common Rail Fuel System) Chassis ONLY
K01050303
Feb 27, 2018
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Diagnostic Trouble Code ( DTC ) P0471 Illuminating The Malfunction Indicator Lamp (MIL) - US17 (GHG17, Common Rail Fuel System) Chassis ONLY
K04342327
Feb 27, 2018
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Diagnostic Trouble Code ( DTC ) P0420 Illuminating The Malfunction Indicator Lamp (MIL) - US17 (GHG17, Common Rail Fuel System) Chassis ONLY
K58557784
Feb 20, 2018
110000 ELECTRICAL SYSTEM
Fuel Injector Offset Learning Diagnostic Trouble Codes ( DTC ) / Fault Codes Logged In Engine Control Module ( EMS ); Possible Rough / Uneven Idle - OBD15 Chassis
K58557784
Feb 20, 2018
070000 FUEL SYSTEM, GASOLINE
Fuel Injector Offset Learning Diagnostic Trouble Codes ( DTC ) / Fault Codes Logged In Engine Control Module ( EMS ); Possible Rough / Uneven Idle - OBD15 Chassis
FSB-214-024
Jan 1, 2011
063200 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
MACK TRUCKS: THERE IS REVISED MOUNTING HARDWARE FOR THE EXHAUST MANIFOLD AND TURBOCHARGER. *RM
NHTSA Safety Investigations, MACK CH
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
PE02094
Opened: Dec 11, 2002 , Closed: May 30, 2003
INTEGRAL HUB AND BEARING ASSEMBLY
THE COMPANIES INVOLVED IN THIS MATTER ARE: SKF (HUB MFR), ARVINMERITOR (FRONT AXLE MFR), AND MACK (MANUFACTURER OF CLASS VIIITRACTOR/TRUCKS).SKF IDENTIFIED MANUFACTURING DEFECTS FOR SPECIFIC BUILD DATES ON FRONT AXLE HUB AND BEARINGS (WHEEL BEARINGS) SUPPLIED TO ARVINMERITOR.AS A RESULT, ARVINMERITO... Read more
MACK CH - All Years Overview
Complete safety history for the MACK CH across all model years (1987, 2007).
91
Total Recalls
8
Total Complaints
1
Investigations
2
Reported Crashes
1
Reported Fires
12
Reported Deaths
MACK CH - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2007 | 3 | 0 | View |
| 2006 | 2 | 0 | View |
| 2005 | 3 | 0 | View |
| 2004 | 5 | 0 | View |
| 2003 (current) | 7 | 0 | |
| 2002 | 6 | 2 | View |
| 2001 | 5 | 0 | View |
| 2000 | 7 | 0 | View |
| 1999 | 7 | 0 | View |
| 1998 | 3 | 0 | View |
| 1997 | 2 | 1 | View |
| 1996 | 3 | 1 | View |
| 1995 | 2 | 0 | View |
| 1994 | 1 | 1 | View |
| 1993 | 5 | 0 | View |
| 1992 | 6 | 1 | View |
| 1991 | 5 | 0 | View |
| 1990 | 5 | 0 | View |
| 1989 | 7 | 0 | View |
| 1988 | 6 | 0 | View |
| 1987 | 1 | 0 | View |