2023 LINCOLN NAUTILUS
3 recalls, 15 complaints - 25 TSBs - 5/5 safety rating
25V315000 May 14, 2025
BACK OVER PREVENTION:SOFTWARE
Defect Description
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicle... Read more
Consequence
A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Remedy
The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety... Read more
23V439000 Jun 23, 2023
SUSPENSION:REAR:SHOCK ABSORBER
Defect Description
Ford Motor Company (Ford) is recalling certain 2023 Lincoln Nautilus vehicles. The rear shock absorbers may have been manufactured incorrectly, which can result in damage to the rear brake hose, rear axle half shaft, wheel speed sensor, and/or stabilizer bar end links.
Consequence
A damaged brake hose can extend the distance required to stop the vehicle, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the rear shocks, rear brake hoses, rear wheel speed sensor, and rear half shafts as necessary, free of charge. Owner notification letters were mailed August 17, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S3... Read more
23V198000 Mar 24, 2023
CHILD SEAT:VEHICLE TETHER ANCHOR
Defect Description
Ford Motor Company (Ford) is recalling certain 2023 Edge and Lincoln Nautilus vehicles. The child seat tether wire welds on the second-row left-side seat back frame may be insufficient, which can reduce the seat's ability to properly restrain a child during a crash. As such, these vehicles fail to... Read more
Consequence
A child that is not properly restrained during a crash can have an increased risk of injury.
Remedy
Dealers will replace the left-side second-row seat back frame, free of charge. Owner notification letters were mailed May 11, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C09.
Complaint Statistics
15 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| ENGINE | 4 |
| UNKNOWN OR OTHER | 2 |
| ELECTRICAL SYSTEM | 2 |
| SERVICE BRAKES | 2 |
| ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE | 1 |
| LANE DEPARTURE: ASSIST | 1 |
| STRUCTURE:BODY | 1 |
| EXTERIOR LIGHTING | 1 |
| SEAT BELTS | 1 |
SEAT BELTS
Aug 28, 2026
Incident date: Aug 28, 2026
Rear passenger side seat belt buckle sits so low in the seat that it is almost impossible for some passengers (elderly or children) to buckle it. Lincoln and Ford and everyone else do not make a seat belt extender that fits it.
ENGINE
May 19, 2025
Incident date: Apr 23, 2025
Codes P0316 and P0302 misfire cylinder 2, could not remove plug due to seized to head due to coolant intrusion foul up threads of plug. Recommended replacement of long block and related hardware and gasket. Quote for new engine $9,350.
ELECTRICAL SYSTEM
May 19, 2025
Incident date: Apr 23, 2025
We live on a farm so the fact there is rodents is no surprise. However strangest thing is the knock sensor harness has been chewed completely off two times in last two months.. when this happens it causes power loss. With the extra shielding the wire has tells me it gives off a low frequency that wo... Read more
ENGINE
May 19, 2025
Incident date: Apr 23, 2025
We live on a farm so the fact there is rodents is no surprise. However strangest thing is the knock sensor harness has been chewed completely off two times in last two months.. when this happens it causes power loss. With the extra shielding the wire has tells me it gives off a low frequency that wo... Read more
EXTERIOR LIGHTING
Mar 21, 2025
Incident date: Mar 21, 2025
DRL on left side does not work. After looking online it looks as if this is a common issue and most likely 2021 models are no longer working. It is safety hazard due to it being a light.
SERVICE BRAKES
Mar 21, 2025
Incident date: Mar 21, 2025
THE BRAKES ON THIS VEHICLE WENT "SOFT" ON ONE OCCASION; THERE IS A RECALL FOR THE BRAKING SYSTEM THAT HAS BEEN OUTSTANDING FOR OVER A YEAR. BMW SEEM NO CLOSER TO FIXING THIS PROBLEM THAN THEY DID A YEAR AGO. BMW STATE THERE IS A FIX BEING IMPLEMENTED (IM NOT SURE I BELIEVE THEM) BUT WHATEVER THEY AR... Read more
STRUCTURE:BODY
Dec 27, 2024
Incident date: Dec 19, 2024
Paint is starting to peel from the lower edge of the upper sill of the lift gate.
ENGINE
Dec 27, 2024
Incident date: Dec 19, 2024
I haven't had an issue YET but my mother has the same exact vehicle and Ford's well known issue with the coolant leaking and destroying the engine has happened to her. She is now out $8500 for an issue that they KNOW about and should be recalling and fixing. I am submitting a complaint because I a... Read more
UNKNOWN OR OTHER
Dec 27, 2024
Incident date: Dec 19, 2024
I haven't had an issue YET but my mother has the same exact vehicle and Ford's well known issue with the coolant leaking and destroying the engine has happened to her. She is now out $8500 for an issue that they KNOW about and should be recalling and fixing. I am submitting a complaint because I a... Read more
ENGINE
Jan 2, 2024
Incident date: Dec 28, 2023
The contact owns a 2011 Kia Sorento. The contact stated while driving 65 MPH on the interstate, the RPM dropped to 0. The contact depressed the accelerator pedal however, the vehicle lost motive power and stalled while pulling off the roadway. No warning light was illuminated. The vehicle was resta... Read more
LANE DEPARTURE: ASSIST
Aug 20, 2023
Incident date: Aug 19, 2023
At Freeway speeds the vehicle unaccurately reads the lanes and begins steering the vehicle out of the lanes. When this malfunction occurs, the steering wheel becomes entirely loose for a split second then returns back to a solid state causing over steering, lane departure and unstability in steering... Read more
ELECTRICAL SYSTEM
Aug 20, 2023
Incident date: Aug 19, 2023
When vehicle in park mode it will not start. Seems to be an issue with Start/Stop system. Must place in neutral to start car. Auxiliary and main battery replaced. Seems to be bringing auxiliary battery down
SERVICE BRAKES
Aug 20, 2023
Incident date: Aug 19, 2023
When my fifth wheel trailer is attached via the seven pin plug, the truck intermittently fails to recognize the trailer and I get a warning "check trailer wiring." When I get that warning, the integrated trailer brake controller fails to activate the trailer brakes. After a while I get the message "... Read more
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
Aug 17, 2023
Incident date: Jul 25, 2023
The contact's son owns a 2020 Ram 1500. The contact stated that while his son was driving at an undisclosed speed, the vehicle made an abnormally loud sound. The vehicle was taken to an unknown dealer, where it was diagnosed that the exhaust manifold needed to be replaced. The vehicle was not repair... Read more
UNKNOWN OR OTHER
Aug 17, 2023
Incident date: Jul 25, 2023
There is a weld broken in door arm on driver's door and now driver's side window is not working.
NHTSA Safety Ratings, 2023 LINCOLN NAUTILUS
2023 Lincoln Nautilus SUV AWD
| Category | Rating |
|---|---|
| Overall Rating | 5 / 5 ★★★★★ |
| Frontal Crash | 5 / 5 ★★★★★ |
| Frontal Crash, Driver | 5 / 5 ★★★★★ |
| Frontal Crash, Passenger | 5 / 5 ★★★★★ |
| Side Crash | 5 / 5 ★★★★★ |
| Side Crash, Driver | 5 / 5 ★★★★★ |
| Side Crash, Passenger | 5 / 5 ★★★★★ |
| Rollover | 4 / 5 ★★★★☆ |
| Rollover Risk | 15.5% |
Safety Technology
| Feature | Status |
|---|---|
| Electronic Stability Control | Standard |
| Forward Collision Warning | Standard & Optional |
| Lane Departure Warning | Standard |
Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.
Technical Service Bulletins, 2023 LINCOLN NAUTILUS
25 manufacturer communications from 18 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 060000 ENGINE AND ENGINE COOLING | 5 |
| 118000 ELECTRICAL SYSTEM:SOFTWARE | 3 |
| 110000 ELECTRICAL SYSTEM | 3 |
| 100000 POWER TRAIN | 3 |
| 353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE | 2 |
| 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) | 2 |
| 980000 UNKNOWN OR OTHER | 2 |
| 350000 EQUIPMENT | 1 |
OTA SU 6 P1 Naut
Apr 19, 2024
110000 ELECTRICAL SYSTEM
Quality Improvements include: Allow vehicle entry during OTA update. Add secure verification and roll back to Direct Configuration updates.
SSM 52410
Apr 3, 2024
980000 UNKNOWN OR OTHER
Various vehicles have had pinpoint tests, guided routines and the Warranty and Policy Manual recentlyupdated for diagnostics and repairs on SYNC generation 3 and later applications. When performingdiagnostics and repairs on SYNC Gen 3 or la
SSM 52345
Mar 8, 2024
118000 ELECTRICAL SYSTEM:SOFTWARE
Some 2022-2024 various Ford/Lincoln vehicles equipped with SYNC 4 may experience concern where customers are receiving an error message when trying to enroll in connected services. This may be due to the gateway module (GWM) software. To co
SSM 52335
Mar 6, 2024
060000 ENGINE AND ENGINE COOLING
For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbocharg
SSM 52314
Mar 1, 2024
100000 POWER TRAIN
During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in the tim
TSB 23-2356
Feb 26, 2024
060000 ENGINE AND ENGINE COOLING
This TSB supersedes TSB 23-2049 to update the parts list. Some 2019-2023 Edge/Nautilus vehicles equipped with a 2.7L EcoBoost engine may exhibit a ticking/tapping or rattle type noise from the top front cover area of the engine on initial s
SSM 52134
Dec 12, 2023
280000 BACK OVER PREVENTION
Various 2021-2024 Ford and Lincoln vehicles equipped with the rear camera on demand feature may exhibit a Please Check Surroundings For Safety or Full View Not Available message when the rear camera button is pressed and the vehicle is not
TSB 23-2345
Nov 14, 2023
353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
Some 2021-2023 Ford and Lincoln vehicles equipped with SYNC 4 may exhibit the navigation feature in the center display screen only displaying imperial (feet and miles) units and not being able to change to metric (meters and kilometers) uni
TSB 23-2345
Nov 14, 2023
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
Some 2021-2023 Ford and Lincoln vehicles equipped with SYNC 4 may exhibit the navigation feature in the center display screen only displaying imperial (feet and miles) units and not being able to change to metric (meters and kilometers) uni
TSB 23-2345
Nov 14, 2023
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Some 2021-2023 Ford and Lincoln vehicles equipped with SYNC 4 may exhibit the navigation feature in the center display screen only displaying imperial (feet and miles) units and not being able to change to metric (meters and kilometers) uni
SSM 52051
Nov 9, 2023
100000 POWER TRAIN
Some 2019-2023 Edge/Nautilus and 2022-2023 Maverick vehicles equipped with all wheel drive (AWD) may exhibit chatter/shudder during low speed turning events. This may be due to fluid contamination in the rear drive unit (RDU). Drain and ref
SU4 P4 NAUTILUS
Aug 10, 2023
280100 BACK OVER PREVENTION:SOFTWARE
"Software Update 4 P4 for 2021- 2023 Nautilus vehicles is now available. Quality Improvements include: - Increase number of times the Backup startup password set-up pop-up is displayed after creating a Phone as a Key. - Improved Telema
SSM 51838
Aug 2, 2023
110000 ELECTRICAL SYSTEM
In various 2017-2023 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app thr
SSM 51823
Aug 1, 2023
980000 UNKNOWN OR OTHER
Some 2019-2023 Edge/Nautilus, 2020-2023 Escape/Corsair, 2021-2023 Bronco Sport, 2022-2023 Maverick vehicles equipped with all wheel drive (AWD) may exhibit chatter/shudder during low speed turning events. This may be due to fluid contaminat
SSM 51823
Aug 1, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Some 2019-2023 Edge/Nautilus, 2020-2023 Escape/Corsair, 2021-2023 Bronco Sport, 2022-2023 Maverick vehicles equipped with all wheel drive (AWD) may exhibit chatter/shudder during low speed turning events. This may be due to fluid contaminat
SSM 51823
Aug 1, 2023
100000 POWER TRAIN
Some 2019-2023 Edge/Nautilus, 2020-2023 Escape/Corsair, 2021-2023 Bronco Sport, 2022-2023 Maverick vehicles equipped with all wheel drive (AWD) may exhibit chatter/shudder during low speed turning events. This may be due to fluid contaminat
SSM 51762
Jul 3, 2023
118000 ELECTRICAL SYSTEM:SOFTWARE
Some 2021-2023 Ford and Lincoln vehicles equipped with SYNC 4 may exhibit the navigation feature in the center display screen only displaying imperial units and not being able to change to metric. This may be due to the software level of th
SSM 51762
Jul 3, 2023
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Some 2021-2023 Ford and Lincoln vehicles equipped with SYNC 4 may exhibit the navigation feature in the center display screen only displaying imperial units and not being able to change to metric. This may be due to the software level of th
SSM 51665
May 26, 2023
060000 ENGINE AND ENGINE COOLING
Some 2021-2023 Ford and Lincoln vehicles equipped with a 2.7L or 3.0L engine may exhibit an upper engine thump/knock noise coming from the left cylinder head. This condition is most noticeable at idle and may lessen at higher engine speed o
23OTASU4P2NAUT
Apr 3, 2023
353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
Software Update 4 P2 for 2023 Model Year Nautilus vehicles is now available. Quality improvements include: - Improved connectivity with the Lincoln Connect application. - Improved ability to perform remote commands.
23OTASU4P2NAUT
Apr 3, 2023
118000 ELECTRICAL SYSTEM:SOFTWARE
Software Update 4 P2 for 2023 Model Year Nautilus vehicles is now available. Quality improvements include: - Improved connectivity with the Lincoln Connect application. - Improved ability to perform remote commands.
TSB 23-2049
Mar 29, 2023
060000 ENGINE AND ENGINE COOLING
Some 2019-2023 Edge/Nautilus vehicles equipped with a 2.7L EcoBoost engine may exhibit a ticking/tapping or rattle type noise from the top front cover area of the engine on initial start-up after a cold soak of 6 hours or more that may last
OTA SU4 P1 U540
Mar 27, 2023
350000 EQUIPMENT
Software Update 4 P1 for 2021- 2022 Model Year Nautilus vehicles is now available. Quality improvements include: - Improved vehicle accessibility during OTA update. - Improved messaging if pre-conditions aren't met.
OTA SU4 P1 U540
Mar 27, 2023
110000 ELECTRICAL SYSTEM
Software Update 4 P1 for 2021- 2022 Model Year Nautilus vehicles is now available. Quality improvements include: - Improved vehicle accessibility during OTA update. - Improved messaging if pre-conditions aren't met.
SSM 51385
Feb 24, 2023
060000 ENGINE AND ENGINE COOLING
Some 2019-2023 Edge/Nautilus vehicles equipped with a 2.0L engine may exhibit a repeat block heater failure. This may be caused by air in the engine cooling system. The WSM replacement procedure has been updated to include the Engine Coolin
LINCOLN NAUTILUS - All Years Overview
Complete safety history for the LINCOLN NAUTILUS across all model years (2019, 2025).
33
Total Recalls
319
Total Complaints
0
Investigations
11
Reported Crashes
1
Reported Fires
0
Reported Deaths