2023 LEXUS NX350

1 recalls, 1 complaints - 20 TSBs

23V480000 Jul 12, 2023
STEERING:COLUMN
Defect Description
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the... Read more
Consequence
A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.
Remedy
Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.
152,927 vehicles affected
Manufacturer: Toyota Motor Engineering & Manufacturing

Complaint Statistics

1 total complaints

Top Reported Components

ComponentComplaints
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL1
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL Apr 8, 2023
Incident date: Feb 18, 2023
I have a 2018 Colorado 4x4 with 51K miles. Purchased with 28k. When driving at normal highway speed, get drive train shudder when increase torque is needed (hill, ramp, etc.). Only happens in overdrive. When tow/haul is activated shudder does not occur. It feels like transmission and/or drive shaft ... Read more

Technical Service Bulletins, 2023 LEXUS NX350

20 manufacturer communications from 14 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
350000 EQUIPMENT6
130000 VISIBILITY3
200000 WHEELS2
210000 TRAILER HITCHES2
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.1
160000 STRUCTURE1
346000 COMMUNICATION:MANUFACTURER TELEMATICS1
353000 EQUIPMENT:ELECTRICAL1
L-SB-0058-22 Dec 20, 2023
130000 VISIBILITY
TSB: Some 2022 ? 2023 model year NX 250, NX 350, NX 350h, and NX 450h+ vehicles may exhibit a condition in which the left-hand side outer rear-view mirror vibrates during vehicle operation. The mirror vibration can be observed while driving
L-TT-0323-23 May 1, 2023
353000 EQUIPMENT:ELECTRICAL
TT: When setting up the Lexus Interface (21MM) user profile, if the QR code is not working please use the following recommendations
L-SB-0021-23 Mar 15, 2023
010000 STEERING
TSB: Some 2022 ? 2023 model year Lexus vehicles may require the download and installation of vehicle specific software or configuration software when the Electronic Control Unit (ECU) is replaced. Techstream software has been modified to in
LSB001922 Feb 27, 2023
130000 VISIBILITY
TSB: Some 2022 ? 2023 model year NX 250, NX 350, NX 350h, and NX 450h+ vehicles may exhibit a condition in which the left-hand side outer rear-view mirror vibrates during vehicle operation. The mirror vibration can be observed while driving
LSB000623 Feb 13, 2023
280100 BACK OVER PREVENTION:SOFTWARE
TSB: A head unit software update is now available for 2023 model year LX 600, NX 250, NX 350, NX 350h, and NX 450h+ vehicles equipped with Lexus Multimedia (version 1040 or earlier). This update provides improved performance and capability
LSB003022 Feb 9, 2023
350000 EQUIPMENT
TSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage cond
LSB002922 Feb 9, 2023
200000 WHEELS
TSB: During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires
LSB002922 Feb 9, 2023
210000 TRAILER HITCHES
TSB: During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires
LSB004322 Feb 2, 2023
110000 ELECTRICAL SYSTEM
TSB: This bulletin contains the vehicle specific pre-delivery services for 2023 model year NX 250, NX 350, NX 350h, and NX 450h+ vehicles. Additionally, refer to the applicable Pre-Delivery Service (PDS) Check Sheet for services to be perfo
LSB004322 Feb 2, 2023
350000 EQUIPMENT
TSB: This bulletin contains the vehicle specific pre-delivery services for 2023 model year NX 250, NX 350, NX 350h, and NX 450h+ vehicles. Additionally, refer to the applicable Pre-Delivery Service (PDS) Check Sheet for services to be perfo
LSB005822 Dec 20, 2022
130000 VISIBILITY
Left-hand Side Outer Rear-view Mirror Vibration While driving
L-SB-0043-22 Sep 30, 2022
160000 STRUCTURE
TSB: This bulletin contains the vehicle specific pre-delivery services for 2023 model year NX 250, NX 350, NX 350h, and NX 450h+ vehicles. Additionally, refer to the applicable Pre-Delivery Service (PDS) Check Sheet for services to be perfo
L-TT-0306-21 Rev Sep 28, 2022
350000 EQUIPMENT
TT: Some 2022-2023MY Lexus vehicles with the ?21MM (Multimedia) system may experience an error with the User Profile not loading when starting the vehicle and the vehicle reverting to the Guest Profile mode.
LSB003022 Jul 13, 2022
350000 EQUIPMENT
TSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage cond
LSB002922 Jul 13, 2022
210000 TRAILER HITCHES
TSB: During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires
LSB002922 Jul 13, 2022
200000 WHEELS
TSB: During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires
LSB002822 Jul 13, 2022
350000 EQUIPMENT
TSB: 2023 model year Lexus vehicles are equipped with driver side floor mat retaining hooks (clips) to secure the floor mat in the correct position. In addition, some models may also utilize retaining hooks (clips) for passenger side and re
LSB002422 Jul 7, 2022
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TSB: All 2023 model year Lexus vehicles are equipped with a factory-installed SiriusXM Satellite Radio, including a 90-day free customer trial. As part of the Pre-Delivery Service (PDS) process, ensure that the SiriusXM satellite radio is a
LSB001922 Jul 1, 2022
350000 EQUIPMENT
TSB: A battery in a stored vehicle is subject to conditions that can reduce its performance and service life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspect
LTT031622 May 13, 2022
346000 COMMUNICATION:MANUFACTURER TELEMATICS
TT: To improve guest support of telematics connected services features, additional resources have been provided in the Service Lane - Knowledge Center.

LEXUS NX350 - All Years Overview

Complete safety history for the LEXUS NX350 across all model years (2022, 2024).

4 Total Recalls
1 Total Complaints
0 Investigations
0 Reported Crashes
0 Reported Fires
0 Reported Deaths

LEXUS NX350 - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2024 1 0 View
2023 (current) 1 1
2022 2 0 View

Other LEXUS Models

Model Recalls Complaints
LS 421 284 View
RX 420 1,181 View
TX 406 75 View
LX 353 73 View
NX 352 296 View
NX HYBRID 310 13 View
LS HYBRID 256 5 View
RZ 252 29 View