2011 LEXUS HS 250 HYBRID
0 recalls, 8 complaints - 329 TSBs
No recalls found for this vehicle.
Complaint Statistics
8 total complaints
7 crashes 7 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| AIR BAGS | 2 |
| POWER TRAIN | 1 |
| PARKING BRAKE | 1 |
| EXTERIOR LIGHTING | 1 |
| SERVICE BRAKES | 1 |
| STEERING | 1 |
| SUSPENSION | 1 |
SUSPENSION
Sep 8, 2018
Incident date: Sep 5, 2018
DURING ALIGNMENT, DRIVER'S SIDE REAR TOE ARM WAS BROKEN BY THE SERVICE DEPARTMENT AT LEXUS DEALERSHIP. THEY REPLACED, BUT STATED THERE WAS SEVERE CORROSION WHICH CAUSED THE BOLT TO BECOME SEIZED. THE BOLT HAD TO BE WELDED OFF. I SEE THE 2010 MODELS ARE SHOWING THE SAME ISSUES.
AIR BAGS
Jan 5, 2017
Incident date: Dec 24, 2016
BRAKE AND STEERING MALFUNCTION. I HAD STOPPED AT A LIGHT ON A CITY STREET WITH NO PROBLEM. WHEN THE LIGHT TURNED GREEN I STARTED OFF AND THERE WAS A VERY SLIGHT CURVE IN THE ROAD. AS I TURNED THE STEERING WHEEL SLIGHTLY TO THE RIGHT, I KEPT GOING TO THE RIGHT. I TRIED TO STEER THE CAR BACK BUT I... Read more
Crash
1 injured
SERVICE BRAKES
Jan 5, 2017
Incident date: Dec 24, 2016
BRAKE AND STEERING MALFUNCTION. I HAD STOPPED AT A LIGHT ON A CITY STREET WITH NO PROBLEM. WHEN THE LIGHT TURNED GREEN I STARTED OFF AND THERE WAS A VERY SLIGHT CURVE IN THE ROAD. AS I TURNED THE STEERING WHEEL SLIGHTLY TO THE RIGHT, I KEPT GOING TO THE RIGHT. I TRIED TO STEER THE CAR BACK BUT I... Read more
Crash
1 injured
STEERING
Jan 5, 2017
Incident date: Dec 24, 2016
BRAKE AND STEERING MALFUNCTION. I HAD STOPPED AT A LIGHT ON A CITY STREET WITH NO PROBLEM. WHEN THE LIGHT TURNED GREEN I STARTED OFF AND THERE WAS A VERY SLIGHT CURVE IN THE ROAD. AS I TURNED THE STEERING WHEEL SLIGHTLY TO THE RIGHT, I KEPT GOING TO THE RIGHT. I TRIED TO STEER THE CAR BACK BUT I... Read more
Crash
1 injured
POWER TRAIN
Nov 16, 2015
Incident date: Nov 14, 2015
TL* THE CONTACT OWNS A 2011 LEXUS HS 250 HYBRID. AFTER THE PARK BRAKE BUTTON WAS ENGAGED, THE VEHICLE INDEPENDENTLY ROLLED AWAY. AS A RESULT, THE VEHICLE CRASHED INTO A WALL. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A TOE INJURY THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS... Read more
Crash
1 injured
PARKING BRAKE
Nov 16, 2015
Incident date: Nov 14, 2015
TL* THE CONTACT OWNS A 2011 LEXUS HS 250 HYBRID. AFTER THE PARK BRAKE BUTTON WAS ENGAGED, THE VEHICLE INDEPENDENTLY ROLLED AWAY. AS A RESULT, THE VEHICLE CRASHED INTO A WALL. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A TOE INJURY THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS... Read more
Crash
1 injured
AIR BAGS
Nov 16, 2015
Incident date: Nov 14, 2015
TL* THE CONTACT OWNS A 2011 LEXUS HS 250 HYBRID. AFTER THE PARK BRAKE BUTTON WAS ENGAGED, THE VEHICLE INDEPENDENTLY ROLLED AWAY. AS A RESULT, THE VEHICLE CRASHED INTO A WALL. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A TOE INJURY THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS... Read more
Crash
1 injured
EXTERIOR LIGHTING
Nov 16, 2015
Incident date: Nov 14, 2015
TL* THE CONTACT OWNS A 2011 LEXUS HS 250 HYBRID. AFTER THE PARK BRAKE BUTTON WAS ENGAGED, THE VEHICLE INDEPENDENTLY ROLLED AWAY. AS A RESULT, THE VEHICLE CRASHED INTO A WALL. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A TOE INJURY THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS... Read more
Crash
1 injured
Technical Service Bulletins, 2011 LEXUS HS 250 HYBRID
329 manufacturer communications from 165 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 50 |
| 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) | 32 |
| 118000 ELECTRICAL SYSTEM:SOFTWARE | 27 |
| 110000 ELECTRICAL SYSTEM | 26 |
| 060000 ENGINE (PWS) | 21 |
| 353000 EQUIPMENT:ELECTRICAL | 17 |
| 060000 ENGINE AND ENGINE COOLING | 15 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 12 |
23LE04_Dealer Le
Apr 3, 2023
030000 BRAKES (PWS)
DL: Although the Brake Booster and Brake Booster Pump Assembly are covered by Lexus?s New Vehicle Limited Warranty for 4 years or 50,000 miles (whichever comes first), we at Lexus care about the customers? ownership experience. Lexus is pro
23LE04- Multiple
Mar 2, 2023
030000 BRAKES (PWS)
DP: Although the Brake Booster and Brake Booster Pump Assembly are covered by Lexus?s New Vehicle Limited Warranty for 4 years or 50,000 miles (whichever comes first), we at Lexus care about the customers? ownership experience. Lexus is pro
L-SB-0013-23
Mar 2, 2023
270000 LANE DEPARTURE
TSB: Some 2010 ? 2012 model year HS 250h vehicles may exhibit a condition where the brake, ABS, and/or TRAC warning lights are on and/or a Check VSC message displays. One or more of the following Diagnostic Trouble Codes (DTCs) C1391, C1252
L-SB-0013-23
Mar 2, 2023
251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
TSB: Some 2010 ? 2012 model year HS 250h vehicles may exhibit a condition where the brake, ABS, and/or TRAC warning lights are on and/or a Check VSC message displays. One or more of the following Diagnostic Trouble Codes (DTCs) C1391, C1252
L-SB-0088-15 Rev
May 31, 2022
350000 EQUIPMENT
TSB: This bulletin includes basic procedures for performing a rescue charge on Ni-MH high voltage (HV) batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing the rescue
L-SB-0088-15 Rev
May 31, 2022
119100 ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
TSB: This bulletin includes basic procedures for performing a rescue charge on Ni-MH high voltage (HV) batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing the rescue
Safety Recall 22
Apr 13, 2022
350000 EQUIPMENT
Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022
L-SB-0004-22
Feb 24, 2022
140000 AIR BAGS
TSB: Some 2005 ? 2022 model year Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purp
Lexus PRO19-02 -
Jan 12, 2022
190000 TIRES
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any custome
Lexus PRO19-02 -
Jan 12, 2022
200000 WHEELS
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any custome
Lexus PRO19-02 -
Jan 12, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any custome
L-SB-0046-21
Nov 10, 2021
284300 BACK OVER PREVENTION: SENSING SYSTEM: RADAR
TSB: For proper calibration of the millimeter wave radar sensor, the vehicle and radar target must be on a level surface with a consistent plane. If a level surface with a consistent plane is not available, use the Floor Slope Compensation
L-SB-0046-21
Nov 10, 2021
264300 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: RADAR
TSB: For proper calibration of the millimeter wave radar sensor, the vehicle and radar target must be on a level surface with a consistent plane. If a level surface with a consistent plane is not available, use the Floor Slope Compensation
L-SB-0046-21
Nov 10, 2021
275300 LANE DEPARTURE: SENSING SYSTEM: RADAR
TSB: For proper calibration of the millimeter wave radar sensor, the vehicle and radar target must be on a level surface with a consistent plane. If a level surface with a consistent plane is not available, use the Floor Slope Compensation
L-SB-0024-21
Jul 26, 2021
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
TSB: Some 2007 ? 2022 model year Lexus vehicles in particular geographic areas may exhibit a condition where the HVAC evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX? Tip) is avail
L-SB-0018-14 Obs
Jul 26, 2021
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
OBSOLETE NOTICE July 26, 2021: This bulletin is now obsolete. Please see L-SB-0024-21.
Lexus Safety Re
Mar 31, 2021
140000 AIR BAGS
Lexus Safety Recall and Service Campaign - Technician Certification Requirements
L-TT-0281-20 Rev
Mar 16, 2021
010000 STEERING
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth? Audio functio
L-TT-0281-20 Rev
Mar 16, 2021
200000 WHEELS
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth? Audio functio
L-TT-0294-20
Oct 30, 2020
350000 EQUIPMENT
TT: HVAC drain tube is found to blocked/clogged.
L-TT-0294-20
Oct 30, 2020
138700 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:ENGINE COOLANT HOSES AND FITTINGS
TT: HVAC drain tube is found to blocked/clogged.
L-SB-0088-15 Rev
Oct 13, 2020
110000 ELECTRICAL SYSTEM
TSB: This bulletin includes basic procedures for performing a rescue charge on Ni-MH high voltage (HV) batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing the rescue
L-SB-0088-15 Rev
Oct 13, 2020
350000 EQUIPMENT
TSB: This bulletin includes basic procedures for performing a rescue charge on Ni-MH high voltage (HV) batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing the rescue
KLG_19LE05-TI-Up
Aug 24, 2020
350000 EQUIPMENT
TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN KLG CUSTOMER SUPPORT PROGRAM 19LE05 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE
KLG_19LE05-TI-Up
Aug 24, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN KLG CUSTOMER SUPPORT PROGRAM 19LE05 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE
KLG_19LE05-TI-Up
Aug 24, 2020
118000 ELECTRICAL SYSTEM:SOFTWARE
TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN KLG CUSTOMER SUPPORT PROGRAM 19LE05 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE
L-TT-0235-17 Rev
Aug 5, 2020
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
TT: HVAC drain tube is found to blocked/clogged.
L-SB-0002-20 Rev
Aug 5, 2020
102400 POWER TRAIN:MANUAL TRANSMISSION:LUBRICANT
TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should
L-SB-0002-20 Rev
Aug 5, 2020
060000 ENGINE (PWS)
TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should
L-TT-0235-17 Rev
Aug 5, 2020
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
TT: HVAC drain tube is found to blocked/clogged.
L-TT-0235-17 Rev
Aug 5, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
TT: HVAC drain tube is found to blocked/clogged.
L-SB-0002-20 Rev
Aug 5, 2020
103200 POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT
TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should
L-SB-0028-20
Aug 4, 2020
062200 ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
TSB: Some 2006 - 2020 model year Lexus hybrid vehicles may exhibit an excessive buildup of dust, lint, or debris in the HV battery cooling fan or intake filter. This condition could reduce the efficiency of the HV battery cooling system.
L-SB-0028-20
Aug 4, 2020
110000 ELECTRICAL SYSTEM
TSB: Some 2006 ? 2020 model year Lexus hybrid vehicles may exhibit an excessive buildup of dust, lint, or debris in the HV battery cooling fan or intake filter. This condition could reduce the efficiency of the HV battery cooling system.
L-SB-0028-20
Aug 4, 2020
350000 EQUIPMENT
TSB: Some 2006 ? 2020 model year Lexus hybrid vehicles may exhibit an excessive buildup of dust, lint, or debris in the HV battery cooling fan or intake filter. This condition could reduce the efficiency of the HV battery cooling system.
L-SB-0028-20
Aug 4, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
TSB: Some 2006 ? 2020 model year Lexus hybrid vehicles may exhibit an excessive buildup of dust, lint, or debris in the HV battery cooling fan or intake filter. This condition could reduce the efficiency of the HV battery cooling system.
L-SB-0023-20
Jun 23, 2020
200000 WHEELS
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. ST004-01, SU001-08, and L-SB-0174-08. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Be sure
Lexus Safety Re
May 1, 2020
350000 EQUIPMENT
Safety Recall and Service Campaign - Technician Certification Requirements
L-SB-0179-17 Obs
Apr 6, 2020
350000 EQUIPMENT
TSB: OBSOLETE NOTICE April 06, 2020: This bulletin is now obsolete. Please see L-SB-0008-20. Replacement Certification Labels and VIN Plates
L-SB-0008-20
Apr 6, 2020
350000 EQUIPMENT
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003-93, PG002-90, L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97,
L-TT-0284-20
Mar 26, 2020
350000 EQUIPMENT
TT: For proper calibration of the millimeter wave radar sensor, the vehicle must be on a level surface. If a level surface is not available, this tech tip should be used in conjunction with the repair manual to set the angle of the front mi
L-TT-0281-20
Mar 9, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth? Audio functi
L-TT-0281-20
Mar 9, 2020
350000 EQUIPMENT
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth? Audio functi
L-TT-0281-20
Mar 9, 2020
110000 ELECTRICAL SYSTEM
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth? Audio functi
L-SB-0003-20
Feb 6, 2020
350000 EQUIPMENT
TSB: Some 2006 ? 2020 model year Lexus vehicles may exhibit odors that naturally occur from the HVAC system and/or related environmental factors. Although there is no way to eliminate these odors, follow the General Procedure in this bull
L-SB-0060-13 Obs
Feb 6, 2020
350000 EQUIPMENT
TSB: February 06, 2020: This bulletin is now obsolete. Please see L-SB-0003-20.
L-TT-0235-17_Rev
Nov 18, 2019
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
TT: HVAC drain tube is found to blocked/clogged.
L-TT-0235-17_Rev
Nov 18, 2019
356000 EQUIPMENT ADAPTIVE/MOBILITY
TT: HVAC drain tube is found to blocked/clogged.
Updated ZLI_Deal
Nov 8, 2019
121300 EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH
Dealer Package: Customer Support Program ZLI Expired October 31, 2019. Lexus has received a number of reports regarding the halogen head lamps on certain 2011 ? 2013 CT 200h and 2010 ? 2012 HS 250h vehicles. In these reports, customers have
Updated ZLI_Deal
Nov 8, 2019
356000 EQUIPMENT ADAPTIVE/MOBILITY
Dealer Package: Customer Support Program ZLI Expired October 31, 2019. Lexus has received a number of reports regarding the halogen head lamps on certain 2011 ? 2013 CT 200h and 2010 ? 2012 HS 250h vehicles. In these reports, customers have
L-TT-0221-17_Rev
Oct 11, 2019
010000 STEERING
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth? Audio functions a
L-SB-0060-13_Rev
Jul 31, 2019
350000 EQUIPMENT
TSB: Some 2006 ? 2020 model year Lexus vehicles may exhibit odors that naturally occur from the HVAC system and/or related environmental factors. Although there is no way to eliminate these odors, follow the General Procedure in this bullet
L-SB-0060-13_Rev
Jul 31, 2019
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
TSB: Some 2006 ? 2020 model year Lexus vehicles may exhibit odors that naturally occur from the HVAC system and/or related environmental factors. Although there is no way to eliminate these odors, follow the General Procedure in this bullet
L-SB-0001-18-Rev
Jul 1, 2019
110000 ELECTRICAL SYSTEM
TSB: REVISION NOTICE July 01, 2019 Rev1: G1668 Applicability has been updated to include 2019 ? 2020 model year Lexus vehicles. G2158 The Techstream Preparation and Process Overview sections have been updated. Any previous printed versions
L-SB-0001-18-Rev
Jul 1, 2019
350000 EQUIPMENT
TSB: REVISION NOTICE July 01, 2019 Rev1: G1668 Applicability has been updated to include 2019 ? 2020 model year Lexus vehicles. G2158 The Techstream Preparation and Process Overview sections have been updated. Any previous printed versions
L-SB-0001-18-Rev
Jul 1, 2019
356000 EQUIPMENT ADAPTIVE/MOBILITY
TSB: REVISION NOTICE July 01, 2019 Rev1: G1668 Applicability has been updated to include 2019 ? 2020 model year Lexus vehicles. G2158 The Techstream Preparation and Process Overview sections have been updated. Any previous printed versions
L-SB-0001-18-Rev
Jul 1, 2019
060000 ENGINE (PWS)
TSB: REVISION NOTICE July 01, 2019 Rev1: G1668 Applicability has been updated to include 2019 ? 2020 model year Lexus vehicles. G2158 The Techstream Preparation and Process Overview sections have been updated. Any previous printed versions
L-SB-0018-14_Rev
Jun 13, 2019
350000 EQUIPMENT
TSB: REVISION NOTICE June 13, 2019 Rev2: ? Applicability has been updated to include 2018 ? 2019 model year Lexus vehicles. March 13, 2017 Rev1: ? Applicability has been updated to include 2015 ? 2017 model year Lexus vehicles. ? The Parts
ZLI-Lexus POL17-
May 21, 2019
120000 EXTERIOR LIGHTING
Customer Support Program Bulletin: Lexus has received reports of customer concerns in which their vehicle's halogen low beam headlamp bulbs lifetime is shorter than expected.
ZLI_Updated_Deal
May 8, 2019
121000 EXTERIOR LIGHTING:HEADLIGHTS
Dealer Package: May 8, 2019 The interim repair Op Codes have been removed as Toyota now has sufficient inventory of repair kit part number 04007-52147. Lexus has received a number of reports regarding the halogen head lamps on certain 2011
L-TT-0221-17_Rev
Apr 4, 2019
118000 ELECTRICAL SYSTEM:SOFTWARE
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth? Audio functions a
L-TT-0221-17_Rev
Apr 4, 2019
011000 STEERING: STEERING WHEEL/HANDLE BAR
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth? Audio functions a
L-SB-0017-19
Apr 4, 2019
356000 EQUIPMENT ADAPTIVE/MOBILITY
TSB: Some 2010 ? 2019 model year Lexus vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and c
L-SB-0017-19
Apr 4, 2019
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TSB: Some 2010 ? 2019 model year Lexus vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and c
L-SB-0014-08_Rev
Apr 4, 2019
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TSB: OBSOLETE NOTICE April 4, 2019: This bulletin is now obsolete. Please see L-SB-0017-19.
L-TT-0218-17-Rev
Feb 18, 2019
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TT: This bulletin is regarding best practices when handling navigation systems that use Hard Disc Drive or Micro SD Card memory. 1. First type is generation 6 or 7 which utilizes HDD (Hard Disc Drive). Pioneer models that begin with NXH, h
L-TT-0218-17-Rev
Feb 18, 2019
350000 EQUIPMENT
TT: This bulletin is regarding best practices when handling navigation systems that use Hard Disc Drive or Micro SD Card memory. 1. First type is generation 6 or 7 which utilizes HDD (Hard Disc Drive). Pioneer models that begin with NXH, h
ZLI_Lexus POL17-
Jun 20, 2018
121000 EXTERIOR LIGHTING:HEADLIGHTS
Warranty Policy Bulletin: Lexus has received reports of customer concerns in which their vehicle's halogen low beam headlamp bulbs lifetime is shorter than expected.
L-TT-0221-17Rev1
Mar 22, 2018
353630 EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI
Diagnosis of bluetooth connectivity complaints.
L-TT-0221-17Rev1
Mar 22, 2018
350000 EQUIPMENT
Diagnosis of bluetooth connectivity complaints.
ZLI_Lexus POL17-
Feb 6, 2018
121300 EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH
Warranty Policy Bulletin: Lexus has received reports of customer concerns in which their vehicle?s halogen low beam headlamp bulbs lifetime is shorter than expected.
ZLI_Lexus POL17-
Feb 6, 2018
121000 EXTERIOR LIGHTING:HEADLIGHTS
Warranty Policy Bulletin: Lexus has received reports of customer concerns in which their vehicle?s halogen low beam headlamp bulbs lifetime is shorter than expected.
ZLI_Region Email
Jan 25, 2018
121000 EXTERIOR LIGHTING:HEADLIGHTS
Region Email: -The claim filing details have been updated to clarify remedy OP Codes and Interim Op Codes for vehicles that are currently exhibiting the condition vs. vehicles that have exhibited the condition in the past. In our continuin
ZLI_Dealer Email
Jan 25, 2018
121000 EXTERIOR LIGHTING:HEADLIGHTS
Dealer Email: -The claim filing details have been updated to clarify remedy OP Codes and Interim Op Codes for vehicles that are currently exhibiting the condition vs. vehicles that have exhibited the condition in the past. In our continuin
ZLI_Dealer Packa
Jan 25, 2018
121000 EXTERIOR LIGHTING:HEADLIGHTS
Dealer Package: The attached Dealer Letter has been updated. Refer to the details below. January 25, 2018 The claim filing details have been updated to clarify remedy OP Codes and Interim Op Codes for vehicles that are currently exhibiting
ZLI_Dealer Daily
Jan 25, 2018
121000 EXTERIOR LIGHTING:HEADLIGHTS
Dealer Daily Message: **UPDATED Dealer Letter Available on TIS** Customer Support Program ZLI Certain 2011 ? 2013 Model Year CT 200h and 2010 ? 2012 HS 250h Vehicles Extension of Warranty Coverage for Halogen Low Beam Headlamp Bulbs. Curren
L-SB-0021-14_Obs
Jan 24, 2018
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TSB: OBSOLETE NOTICE January 22, 2018: This bulletin is now obsolete. Please see L-SB-0001-18.
L-SB-0001-18
Jan 22, 2018
110000 ELECTRICAL SYSTEM
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. L-SB-0021-14. * Applicability has been updated to include applicable 2018 models and 2016 * 2018 model year RC 300 and 2015 * 2018 model yea
L-SB-0001-18
Jan 22, 2018
100000 POWER TRAIN
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. L-SB-0021-14. * Applicability has been updated to include applicable 2018 models and 2016 * 2018 model year RC 300 and 2015 * 2018 model yea
L-SB-0014-16_Rev
Jan 19, 2018
350000 EQUIPMENT
TSB: REVISION NOTICE January 19, 2018 Rev1: ? Applicability has been updated to include 2018 model year vehicles. Any previous printed versions of this bulletin should be discarded. The purpose of this Service Bulletin is to elevate awaren
L-TT-0235-17
Dec 8, 2017
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
TT: HVAC drain tube is found to blocked/clogged.
L-SB-0179-17
Nov 28, 2017
355100 EQUIPMENT:OTHER:LABELS
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes SB Nos. L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003-93, and PG002-90. Service Bulletin Nos. L-SB-0048-08, PG007-07, PG016-01, PG015-01,
L-SB-0113-12_Rev
Nov 21, 2017
110000 ELECTRICAL SYSTEM
TSB: REVISION NOTICE November 22, 2017 Rev1: ? Applicability has been updated to include 2014 ? 2018 model year vehicles. Any previous printed versions of this bulletin should be discarded. In the event that a Lexus vehicle becomes submerge
ZLI_Dealer Daily
Nov 1, 2017
353000 EQUIPMENT:ELECTRICAL
Dealer Daily Message: **UPDATE** Customer Support Program ZLI Certain 2011 ? 2013 Model Year CT 200h and 2010 ? 2012 HS 250h Vehicles Coverage for Halogen Low Beam Headlamp Bulbs The coverage parameter details have been updated to clarify c
ZLI_Dealer Lette
Nov 1, 2017
353000 EQUIPMENT:ELECTRICAL
Dealer Letter: November 1, 2017 The coverage parameter details have been updated to clarify coverage for vehicles that have exhibited the condition in the past. Lexus has received a number of reports regarding the halogen head lamps on cert
ZLI_Lexus POL17-
Oct 31, 2017
121000 EXTERIOR LIGHTING:HEADLIGHTS
Warranty Policy Bulletin: Lexus has received reports of customer concerns in which their vehicle?s halogen low beam headlamp bulbs lifetime is shorter than expected. The Halogen Low Beam Headlamp Bulb is covered by the Lexus New Vehicle Lim
L-SB-0171-17
Oct 30, 2017
114000 ELECTRICAL SYSTEM:WIRING
TSB: Some 2010 ? 2012 model year HS 250h vehicles may exhibit a condition where a halogen low beam headlamp bulb lifetime is shorter than customer expectation. A modified wiring harness is available to address this condition.
L-TT-0227-17_Rev
Oct 4, 2017
350000 EQUIPMENT
TT: Previously, an error message was received when performing DCM activation initiated by Techstream. This condition has been remedied, and DCM activation utilizing Techstream can now be resumed.
L-TT-0227-17
Aug 2, 2017
353000 EQUIPMENT:ELECTRICAL
TT: An error message is received when performing DCM activation initiated by Techstream. This is a known condition and will be remedied in the near future. Please discontinue DCM activations utilizing Techstream until further notice.
L-TT-0221-17
Mar 30, 2017
118000 ELECTRICAL SYSTEM:SOFTWARE
This bulletin is regarding the Diagnosis of Bluetooth Connectivity Complaints: Some customers may encounter Bluetooth? connectivity concerns such as: Difficulty to pair the phone. Intermittent Bluetooth? failure to connect to the vehicle wh
L-SB-0014-08_Rev
Mar 22, 2017
162000 STRUCTURE:BODY
TSB: REVISION NOTICE March 22, 2017 Rev2: ? Applicability has been updated to include 2016-2017 model year Lexus vehicles. ? February 11, 2015 Rev1: Applicability has been updated to include 2006 ? 2015 model year Lexus vehicles. On some
L-SB-0018-14_Rev
Mar 13, 2017
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
TSB: REVISION NOTICE March 13, 2017 ? Applicability has been updated to include 2015-2017 model year Lexus vehicles. Some vehicles in particular geographic areas may exhibit a condition where the HVAC Evaporator Drain Hose has become obst
L-TT-0218-17
Feb 21, 2017
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TT: This bulletin is regarding best practices when handling navigation systems that use Hard Disc Drive or Micro SD Card memory.
L-SB-0088-15
Dec 17, 2016
110000 ELECTRICAL SYSTEM
LSB: This bulletin includes basic procedures for preforming a Rescue Charge on Ni-MH High Voltage (HV) Batteries. This bulletin should be used in conjunction with the Repair Manual while performing the Rescue Charge. The GRX-5100 should be
L-SB-0060-13 Rev
Nov 10, 2016
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
TSB: REVISION NOTICE November 10, 2016 Rev1: ? Applicability has been updated to include 2015 ? 2017 model year applicable Lexus vehicles. ? The Parts Information section has been updated. Any previous printed versions of this bulletin
L-SB-0083-13 Rev
Oct 5, 2016
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TSB: OBSOLETE NOTICE October 5, 2016: This bulletin is now obsolete. Please see L-SB-0086-16.
L-SB-0083-13 Rev
Oct 5, 2016
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TSB: OBSOLETE NOTICE October 5, 2016: This bulletin is now obsolete. Please see L-SB-0086-16.
L-SB-0083-13 Rev
Oct 5, 2016
118000 ELECTRICAL SYSTEM:SOFTWARE
TSB: OBSOLETE NOTICE October 5, 2016: This bulletin is now obsolete. Please see L-SB-0086-16.
L-SB-0086-16
Sep 30, 2016
118000 ELECTRICAL SYSTEM:SOFTWARE
TSB: Lexus models equipped with Hard Disk Drive (HDD) Navigation require a Special Service Tool and follow a unique process for updating the map, points of interest, and system software. Instead of individual DVDs installed into the vehicl
L-SB-0086-16
Sep 30, 2016
353000 EQUIPMENT:ELECTRICAL
TSB: Lexus models equipped with Hard Disk Drive (HDD) Navigation require a Special Service Tool and follow a unique process for updating the map, points of interest, and system software. Instead of individual DVDs installed into the vehicl
Showing 100 of 329 bulletins.
NHTSA Safety Investigations, LEXUS HS 250 HYBRID
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
DP15007
Opened: Oct 19, 2015 , Closed: Feb 25, 2016
Low-speed surging
In a letter dated September 15, 2015, a consumer submitted a petition to the National Highway Traffic Safety Administration (NHTSA) alleging that software defects caused an accident experienced by his wife in their model year 2010 Lexus HS250H vehicle as she was attempting to park the vehicle. The p... Read more
LEXUS HS 250 HYBRID - All Years Overview
Complete safety history for the LEXUS HS 250 HYBRID across all model years (2010, 2010).
4
Total Recalls
106
Total Complaints
1
Investigations
24
Reported Crashes
0
Reported Fires
0
Reported Deaths
LEXUS HS 250 HYBRID - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2011 (current) | 0 | 8 | |
| 2010 | 4 | 98 | View |