2011 LEXUS HS 250 HYBRID Recalls, Complaints & Safety

No recalls found for this vehicle.

Complaint Statistics

8 total complaints 7 crashes 7 injuries

Top Reported Components

Component	Complaints
AIR BAGS	2
POWER TRAIN	1
PARKING BRAKE	1
EXTERIOR LIGHTING	1
SERVICE BRAKES	1
STEERING	1
SUSPENSION	1

Incident date: Sep 5, 2018

DURING ALIGNMENT, DRIVER'S SIDE REAR TOE ARM WAS BROKEN BY THE SERVICE DEPARTMENT AT LEXUS DEALERSHIP. THEY REPLACED, BUT STATED THERE WAS SEVERE CORROSION WHICH CAUSED THE BOLT TO BECOME SEIZED. THE BOLT HAD TO BE WELDED OFF. I SEE THE 2010 MODELS ARE SHOWING THE SAME ISSUES.

Incident date: Dec 24, 2016

BRAKE AND STEERING MALFUNCTION. I HAD STOPPED AT A LIGHT ON A CITY STREET WITH NO PROBLEM. WHEN THE LIGHT TURNED GREEN I STARTED OFF AND THERE WAS A VERY SLIGHT CURVE IN THE ROAD. AS I TURNED THE STEERING WHEEL SLIGHTLY TO THE RIGHT, I KEPT GOING TO THE RIGHT. I TRIED TO STEER THE CAR BACK BUT I... Read more

Crash 1 injured

Incident date: Dec 24, 2016

Crash 1 injured

Incident date: Dec 24, 2016

Crash 1 injured

Incident date: Nov 14, 2015

TL* THE CONTACT OWNS A 2011 LEXUS HS 250 HYBRID. AFTER THE PARK BRAKE BUTTON WAS ENGAGED, THE VEHICLE INDEPENDENTLY ROLLED AWAY. AS A RESULT, THE VEHICLE CRASHED INTO A WALL. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A TOE INJURY THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS... Read more

Crash 1 injured

Incident date: Nov 14, 2015

Crash 1 injured

Incident date: Nov 14, 2015

Crash 1 injured

Incident date: Nov 14, 2015

Crash 1 injured

NHTSA Safety Investigations — LEXUS HS 250 HYBRID

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

DP — Closed — Model Year: 2010

Low-speed surging

In a letter dated September 15, 2015, a consumer submitted a petition to the National Highway Traffic Safety Administration (NHTSA) alleging that software defects caused an accident experienced by his wife in their model year 2010 Lexus HS250H vehicle as she was attempting to park the vehicle. The p... etition requests that NHTSA have Toyota correct software defects in their electronic throttle control software and then issue a national recall of all effected [sic] vehicles and have Toyota replace the old faulty code with the new safer code. NHTSA has reviewed the material cited by the petitioner.The results of this review and our evaluation of the petition are set forth in the DP15-007 Petition Analysis Report, published in its entirety in the Federal Register and included in the repository for this investigation, available at www.safercar.gov. The Agency performed a thorough technical review of the concerns raised in the petition.The petitioner believes that the information from the Event Data Recorder (EDR), which records certain pieces of information for five seconds prior to a crash, shows that for the last 0.8 seconds prior to hitting the brick building the accelerator pedal was wide open at 100% at the same time the brake pedal was being depressed. Our analysis of data recovered from the EDR and from the engine management Hybrid Control Unit (HCU), together with vehicle inspection information contained in the petition, indicate that:1) Sometime during the last 0.512 seconds of the event time frame the accelerator pedal was fully applied; 2) At the airbag trigger point (EDR t = 0s) immediately following the vehicle's impact with the building, the stop lamp switch status was ON, indicating that the brake had been applied at least enough to illuminate the brake lights; 3) At no time during the event were the brake and the accelerator pedals depressed simultaneously (based on information from the HCU); and 4) The braking system on the vehicle was fully functional and was capable of stopping a vehicle at full throttle if meaningfully applied in sufficient time. After a thorough assessment of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to safety implicated by the petitioner's allegations, it is unlikely that an order concerning the notification and remedy of a safety-related defect would result from any proceeding initiated bygranting the petition.After full consideration of the potential for finding a safety related defect in the vehicle, and in view of NHTSA's enforcement priorities and its previous investigations into this issue, the petition is denied.Read more

Model	Recalls	Complaints
LS	421	284	View
RX	420	1,181	View
TX	406	75	View
LX	353	73	View
NX	352	296	View
NX HYBRID	310	13	View
LS HYBRID	256	5	View
RZ	252	29	View

2011 LEXUS HS 250 HYBRID

Complaint Statistics

Top Reported Components

NHTSA Safety Investigations — LEXUS HS 250 HYBRID

LEXUS HS 250 HYBRID — All Years Overview

LEXUS HS 250 HYBRID — Year by Year

Other LEXUS Models