2010 LEXUS HS 250 HYBRID
4 recalls, 98 complaints - 330 TSBs
17V619000 Oct 4, 2017
ELECTRICAL SYSTEM
Defect Description
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010 Lexus HS 250h Hybrid vehicles. A component within the hybrid transaxle assembly may short circuit and result in a reduction or a complete loss of available power for moving the vehicle.
Consequence
A complete loss of motive power can increase the risk of a crash.
Remedy
Lexus will notify owners, and dealers will replace the hybrid vehicle transaxle assembly, free of charge. The recall began on December 1, 2017. Owners may contact 1-800-255-3987. Toyota's number for this recall is HLE.
16V596000 Aug 12, 2016
SUSPENSION:REAR
Defect Description
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2006-2011 Toyota RAV4 vehicles manufactured October 31, 2005, to September 7, 2010, and 2010 Lexus HS250h vehicles manufactured July 6, 2009, to August 26, 2010. The affected vehicles have rear suspension arms (rear t... Read more
Consequence
Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.
Remedy
Toyota will notify owners and dealers will replace both rear suspension arms and encapsulate the locknuts, free of charge. The recall began on September 30, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are G0V for Toyota vehicles and GLK for... Read more
13V383000 Aug 28, 2013
SUSPENSION:REAR
Defect Description
Toyota is recalling certain model year 2006 through 2011 RAV4 and 2010 Lexus HS250h passenger vehicles manufactured from October 2005 through September 2010. If the nuts for adjusting the rear wheel alignment are improperly tightened during service, the rear suspension arm (rear tie rod) may develo... Read more
Consequence
Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.
Remedy
Toyota will notify owners, and dealers will inspect the tie rods and replace any that have rust or corrosion on the alignment adjustment threads. All of the rear tie rods will then be encased in an epoxy to prevent future environmental damage. Due to limitations in parts, the recall remedy will be... Read more
12V373000 Aug 2, 2012
SUSPENSION:REAR
Defect Description
Toyota is recalling certain model year 2006 through 2011 RAV4 and 2010 Lexus HS250h passenger vehicles manufactured from October 2005 through September 2010. If the nuts for adjusting the rear wheel alignment are improperly tightened during service, the rear suspension arm (rear tie rod) may develo... Read more
Consequence
Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.
Remedy
Toyota will notify owners, and dealers will inspect the rear tie-rod nut for looseness and replace any suspect tie-rod found loose. Dealers will also affix instructions in multiple places to prevent improper servicing in the future. The recall began on November 30, 2012. Owners may contact Toyota ... Read more
Complaint Statistics
98 total complaints
17 crashes 11 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| SUSPENSION | 30 |
| SERVICE BRAKES | 18 |
| ELECTRICAL SYSTEM | 15 |
| ELECTRONIC STABILITY CONTROL (ESC) | 6 |
| VEHICLE SPEED CONTROL | 5 |
| ENGINE | 5 |
| EXTERIOR LIGHTING | 3 |
| AIR BAGS | 3 |
| UNKNOWN OR OTHER | 3 |
| FUEL/PROPULSION SYSTEM | 2 |
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Feb 17, 2023
Incident date: Feb 16, 2023
Panoramic Sunroof Broken, Glass stuck open, Paid to have it closed. Can not find a dealer or body shop willing to fix to re-open the sunroof
AIR BAGS
Jan 12, 2023
Incident date: Jan 6, 2023
Dashboard and airbag covers including dash are badly cracked, airbag safety is potentially compromised if deployed. The car is available for inspection at my residence at any time. Toyota offered to supply and replace dash covers to fix this danger, but parts were never made available. The hazard r... Read more
SERVICE BRAKES
Oct 25, 2022
Incident date: Jun 25, 2021
The contact owns a 2010 Lexus HS 250 HYBRID. The contact stated that while driving approximately 20 MPH and attempting to apply the brake, the brake pedal went to the floor and failed to stop the vehicle. The vehicle began to swerve and displayed a tugging with the steering wheel. The contact was ab... Read more
ELECTRICAL SYSTEM
Aug 1, 2022
Incident date: Jul 13, 2022
The contact owns a 2010 Lexus HS250 Hybrid. The contact stated that while her daughter was attempting to reverse, the vehicle would not accelerate. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the transaxle assembly needed to be replaced. The vehicle was not rep... Read more
SERVICE BRAKES
Jun 21, 2022
Incident date: May 28, 2022
The contact owns a 2010 Lexus HS250 Hybrid. The contact stated while driving approximately 45 MPH, the contact depressed the brake pedal to avoid traffic however, the brake pedal felt loosened and the vehicle started to swerve from the left to the right. Additionally, the contact stated that the ste... Read more
SERVICE BRAKES
Feb 10, 2022
Incident date: Jan 15, 2022
The contact owns a 2010 Lexus HS 250 Hybrid. The contact stated that while driving and depressing the brake pedal, the pedal extended to the floor causing the braking distance to be extended. The vehicle was taken to an independent mechanic who diagnosed that ABS booster was faulty and needed to be ... Read more
SERVICE BRAKES
Nov 22, 2021
Incident date: Nov 16, 2021
The contact owns a 2010 Lexus HS 250 Hybrid. The contact stated that while his wife was driving approximately 45-50 MPH, the brake pedal was depressed but felt soft. The brake warning light, the ABS warning light, and the speed warning light were illuminated. The contact’s wife veered to the side ... Read more
SERVICE BRAKES, AIR
Nov 9, 2021
Incident date: Jan 10, 2019
The contact owns a 2010 Lexus HS 250 Hybrid. The contact stated that while driving on rough pavement and applying the brake, the vehicle jolted forward nearly crashing into another vehicle. The vehicle was taken to the local dealer who was unable to duplicate the failure. The mechanic found no failu... Read more
ELECTRICAL SYSTEM
Nov 9, 2021
Incident date: Jan 10, 2019
The contact owns a 2010 Lexus HS 250 Hybrid. The contact stated that while driving on rough pavement and applying the brake, the vehicle jolted forward nearly crashing into another vehicle. The vehicle was taken to the local dealer who was unable to duplicate the failure. The mechanic found no failu... Read more
SUSPENSION
Oct 28, 2021
Incident date: Oct 5, 2021
The contact owns a 2010 Lexus HS250 Hybrid. The contact stated had they had recently purchased the vehicle and had minor repairs performed on the vehicle by an independent mechanic, who informed the contact that the vehicle could not be aligned due to the repair as stated in NHTSA Campaign Number: 1... Read more
ELECTRICAL SYSTEM
Dec 30, 2020
Incident date: Dec 9, 2020
TL* THE CONTACT OWNS A 2010 LEXUS HS250 HYBRID. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, WITHOUT WARNING, THE VEHICLE HESITATED WHILE ACCELERATING. THE CONTACT HAD TAKEN THE VEHICLE TO DON MOORE TOYOTA (4216 FREDERICA ST, OWENSBORO, KY 42301) AND KENNY KENT LEXUS (5600 DIVISION ST, E... Read more
HYBRID PROPULSION SYSTEM
Aug 10, 2020
Incident date: Feb 1, 2019
TL* THE CONTACT OWNS A 2010 LEXUS HS 250 HYBRID. THE CONTACT STATED THE VEHICLE FAILED TO START. THE CONTACT STATED THAT THE BATTERY WAS REPLACED TWICE. THE VEHICLE WAS TAKEN TO LOCAL DEALER LEXUS OF ROSEVILLE LOCATED AT 300 AUTOMALL DR, ROSEVILLE, CA 95661, (916) 472-7400, WHERE IT WAS DIAGNOSED WI... Read more
ELECTRICAL SYSTEM
Aug 10, 2020
Incident date: Feb 1, 2019
TL* THE CONTACT OWNS A 2010 LEXUS HS 250 HYBRID. THE CONTACT STATED THE VEHICLE FAILED TO START. THE CONTACT STATED THAT THE BATTERY WAS REPLACED TWICE. THE VEHICLE WAS TAKEN TO LOCAL DEALER LEXUS OF ROSEVILLE LOCATED AT 300 AUTOMALL DR, ROSEVILLE, CA 95661, (916) 472-7400, WHERE IT WAS DIAGNOSED WI... Read more
UNKNOWN OR OTHER
Jul 24, 2019
Incident date: Jul 22, 2019
HARD BRAKE PEDAL - BRAKE BOOSTER PUMP MAY HAVE BEEN MANUFACTURED IMPROPERLY HARD TO STOP. VEHICLE NOT SAFE TO DRIVE. THERE IS A RECALL FOR SIMILAR TOYOTAS VEHICLES.
ELECTRICAL SYSTEM
Jul 24, 2019
Incident date: Jul 22, 2019
HARD BRAKE PEDAL - BRAKE BOOSTER PUMP MAY HAVE BEEN MANUFACTURED IMPROPERLY HARD TO STOP. VEHICLE NOT SAFE TO DRIVE. THERE IS A RECALL FOR SIMILAR TOYOTAS VEHICLES.
SERVICE BRAKES
Jul 24, 2019
Incident date: Jul 22, 2019
HARD BRAKE PEDAL - BRAKE BOOSTER PUMP MAY HAVE BEEN MANUFACTURED IMPROPERLY HARD TO STOP. VEHICLE NOT SAFE TO DRIVE. THERE IS A RECALL FOR SIMILAR TOYOTAS VEHICLES.
SERVICE BRAKES
May 17, 2019
Incident date: May 1, 2019
2010 LEXUS 250HS BRAKE ACTUATOR. DRIVING ALONG A CITY STREET GOING 55 MPH. SLOWING DOWN TO APPROACH A STOP LIGHT. IMMEDIATELY AFTER DEPRESSING BRAKE PEDAL THE RED BRAKE LIGHT AND ABS LIGHT COMES ON. MY PEDAL GOES STRAIGHT TO THE FLOOR AND I HAVE NO BRAKES AND ALMOST CRASHED MY CAR INTO THE REAR END ... Read more
ELECTRONIC STABILITY CONTROL (ESC)
Apr 24, 2019
Incident date: Apr 4, 2019
WHEN I RUN OVER A BUMP IN THE ROAD OR HIT ANYTHING IN THE STREET, MY CAR GOES INTO A FIT ALMOST HITTING THE OTHER CARS. ITS LIKE AFTER THAT, HE MOVES REALLY FAST FORCING IT TO GO FASTER AND MY FOOT IS NOT EVEN ON THE BREAKS...
ELECTRONIC STABILITY CONTROL (ESC)
Jan 8, 2019
Incident date: Jan 7, 2019
2010 LEXUS HS 250H START MALFUNCTION, ALL LIGHTS FLICKERING THEN NOTHING. ATTEMPTED JUMPING THE 12V BATTERY OFF BUT THAT DID NOT WORK, ATTEMPTED REPLACING KEY FOB BATTERY AND THAT DID NOT WORK. NOW THERE IS NO LIGHTS OR ELECTRICITY THE ONLY LIGHTS THAT FLICKER ARE THE P LIGHT WHICH STROBES SLIGHTLY ... Read more
ELECTRICAL SYSTEM
Jan 8, 2019
Incident date: Jan 7, 2019
2010 LEXUS HS 250H START MALFUNCTION, ALL LIGHTS FLICKERING THEN NOTHING. ATTEMPTED JUMPING THE 12V BATTERY OFF BUT THAT DID NOT WORK, ATTEMPTED REPLACING KEY FOB BATTERY AND THAT DID NOT WORK. NOW THERE IS NO LIGHTS OR ELECTRICITY THE ONLY LIGHTS THAT FLICKER ARE THE P LIGHT WHICH STROBES SLIGHTLY ... Read more
SERVICE BRAKES
Dec 26, 2018
Incident date: Dec 7, 2018
PULLING IN TO A PARKING SPOT, I APPLIED THE BRAKES AND THE BRAKES FAILED CAUSING THE CAR TO DRIVE THROUGH A FENCE, SMALL BUSH AND AN OUTDOOR STAIRCASE. MY SPEED WAS UNDER 10 MILES AN HOUR.
Crash
ELECTRICAL SYSTEM
Dec 22, 2018
Incident date: Dec 22, 2018
TAKATA RECALL: I'VE HAD 2 INCIDENTS WHERE ALL FOUR OF MY CAR WINDOWS WERE DOWN. ALSO MY MOONROOF WINDOW WAS OPEN. I ASSUME THEY WENT DOWN BY THEMSELVES. THE CAR WAS PARKED. I'D GO OUT TO MY CAR. MY CAR WAS LOCKED. I ALWAYS LOCK IT AND NOTHING APPEARED TO BE STOLEN OR BROKEN. THE FIRST INCIDENT HAPP... Read more
SERVICE BRAKES
Aug 13, 2018
Incident date: Aug 11, 2018
ADDING DOCUMENTS PROVIDED BY THE MECHANIC, AND PICTURE ON THE ERROR. LOOKS LIKE THE SAME ISSUE BUT DEALER WILL NOT RECOGNIZE THIS RECALL FOR THE VIN NUMBER. PLEASE ASSIST
SERVICE BRAKES
Aug 13, 2018
Incident date: Aug 11, 2018
TOOK MY CAR TO THE MECHANIC AND WAS TOLD THAT THERE IS A RECALL ON ABS (REFLASH SOFTWARE) AND BREAK BOOSTER PUMP REPLACEMENT. I HAVE LOST THE HYDRAULIC PRESSURE ON THE BREAKS AND IS A SAFETY ISSUE. DEALER HAS SAME ISSUE WITH OTHER VEHICLES EXCEPT OF MINE. HOW DO I GET MY VIN NUMBER CHECKED AND ADDED... Read more
UNKNOWN OR OTHER
Jul 18, 2018
Incident date: Jul 13, 2018
THE PASSENGER AND DRIVERS SIDE MIRRORS BOTH FAILED WITHIN A YEAR OF EACH OTHER. BOTH MIRRORS BEGAN TO MOVE EXCESSIVELY WHILE DRIVING, RENDERING THEM USELESS. BOTH MIRRORS ARE CAPABLE OF BEING MANUALLY FOLDED, THE MECHANISM THAT HOLDS THEM FIRM WHILE CAR IS IN MOTION BROKE.
SERVICE BRAKES
May 31, 2018
Incident date: Apr 19, 2018
TL* THE CONTACT OWNS A 2010 LEXUS HS 250 HYBRID. WHILE DRIVING VARIOUS SPEEDS, THE ABS AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND IT WAS DIAGNOSED THAT THE ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT TAKEN T... Read more
ENGINE
Apr 26, 2018
Incident date: Oct 1, 2016
I PURCHASED A 2010 HS 250H LEXUS IN AUG 8, 2016. I RECENTLY FOUND OUT THAT IT HAS BEEN RECALLED 7 TIMES WITH SERIOUS UNDER THE HOOD ISSUES AND WAS TOLD THE ONLY ONE OUTSTANDING THE ONE I STUMBLED UPON DUE TO RESEARCH. THIS CAR HAS RUINED MY LIFE.IT HAS NEEDED ALL SORT OF REPAIRS SINCE I PURCHASED IT... Read more
SUSPENSION
Apr 26, 2018
Incident date: Oct 1, 2016
I PURCHASED A 2010 HS 250H LEXUS IN AUG 8, 2016. I RECENTLY FOUND OUT THAT IT HAS BEEN RECALLED 7 TIMES WITH SERIOUS UNDER THE HOOD ISSUES AND WAS TOLD THE ONLY ONE OUTSTANDING THE ONE I STUMBLED UPON DUE TO RESEARCH. THIS CAR HAS RUINED MY LIFE.IT HAS NEEDED ALL SORT OF REPAIRS SINCE I PURCHASED IT... Read more
ELECTRONIC STABILITY CONTROL (ESC)
Apr 26, 2018
Incident date: Oct 1, 2016
I PURCHASED A 2010 HS 250H LEXUS IN AUG 8, 2016. I RECENTLY FOUND OUT THAT IT HAS BEEN RECALLED 7 TIMES WITH SERIOUS UNDER THE HOOD ISSUES AND WAS TOLD THE ONLY ONE OUTSTANDING THE ONE I STUMBLED UPON DUE TO RESEARCH. THIS CAR HAS RUINED MY LIFE.IT HAS NEEDED ALL SORT OF REPAIRS SINCE I PURCHASED IT... Read more
ENGINE
Apr 23, 2018
Incident date: Oct 1, 2016
TL* THE CONTACT OWNS A 2010 LEXUS HS 250 HYBRID. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF ENGINE POWER AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO LEXUS OF MELBOURNE (6927 BROMLEY DR., MELBOURNE, FL 32940) WHERE IT WAS DIAGNOSED THAT THE HYBRID TRANS... Read more
ELECTRICAL SYSTEM
Apr 23, 2018
Incident date: Oct 1, 2016
TL* THE CONTACT OWNS A 2010 LEXUS HS 250 HYBRID. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF ENGINE POWER AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO LEXUS OF MELBOURNE (6927 BROMLEY DR., MELBOURNE, FL 32940) WHERE IT WAS DIAGNOSED THAT THE HYBRID TRANS... Read more
SERVICE BRAKES
Apr 18, 2018
Incident date: Mar 18, 2018
AS MY WIFE WAS DRIVING CAR, SHE RECEIVED (4) - LIGHTS ON DASHBOARD ABOUT BREAK AND ABS SYSTEM. SHE WAS DRIVING ON 610S IN HOUSTON, TEXAS. THEN ALL OF SUDDEN SHE WAS FEELING BREAK WAS NOT WORKING AS SHOULD AND RECEIVING NOISE LIKE TURBINE RUNNING. IT WAS VACUUM FROM BREAK. WE TOOK CAR TO CLEAR LA... Read more
SUSPENSION
Mar 28, 2018
Incident date: Mar 28, 2018
THIS CAR HAS HAD 7 RECALLS. WHEN YOU REVIEW THE CARFAX OR NHTSA WEBSITE, IT ONLY SHOW OPEN RECALLS. THE REAR SUSPENSION PROBLEM WAS ORIGINALLY RECALLED 08/02/12 RECALL NUMBER 12V37-3000, DEALERS WERE INSTRUCTED TO INSPECT FOR LOOSE TIE-ROD NUTS AND REPLACE AS NEEDED. THEN 08/28/13 RECALL NOTICE ... Read more
ENGINE
Feb 28, 2018
Incident date: Feb 21, 2018
TL* THE CONTACT'S WIFE OWNS A 2010 LEXUS HS 250 HYBRID. WHILE THE CONTACT'S WIFE WAS DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED. THE MALFUNCTION INDICATOR LAMP, SLIP INDICATOR LAMP, BRAKE WARNING INDICATOR, AND MASTER INDICATOR LIGHT ILLUMINATED. THE VEHICLE WAS CURRENTLY BEING REPAIRED AT LE... Read more
SUSPENSION
Feb 22, 2018
Incident date: Dec 19, 2017
TL* THE CONTACT OWNS A 2010 LEXUS HS 250 HYBRID. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V596000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. T... Read more
ELECTRONIC STABILITY CONTROL (ESC)
Feb 22, 2018
Incident date: Feb 22, 2018
TRAVELING BETWEEN 60-70 MPH I JERKED THE STEERING WHEEL TO THE RIGHT TO AVOID SOMEONE ENTERING MY LANE AT A FREEWAY MERGE. THE CAR STARTED SWERVING TO AN EXTREME DEGREE. I HEARD THE BEEP OF SOMETHING ENGAGING THAT I ASSUME WAS THE VSC, BUT MY HEAD WAS BEING JERKED TOO HARD FROM SIDE TO SIDE TO BE ... Read more
SUSPENSION
Jan 3, 2018
Incident date: Aug 6, 2017
THE 2010 HS250H REAR LOWER SUSPENSION ARM RECALL FLAW THE SAFETY RECALL WORK CAUSED NON-RECOVERABLE DAMAGES TO THE REAR TIRES OF MY 2010 HS250H. TORONTO LEXUS TOLD ME THAT THE DAMAGES TO THE TIRES WEREREAR DUE TO MISALIGNMENT BY WESTSIDE LEXUS. LEXUS USA ONLY REIMBURSED ME A SMALL PORTION OF THE T... Read more
ELECTRONIC STABILITY CONTROL (ESC)
Dec 26, 2017
Incident date: Sep 29, 2017
ON 9/29/2017 WHILE TURNING LEFT AT NIGHT IN A DARK ROAD ALL INTERIOR AND EXTERIOR LIGHTS WENT OUT. WE CRASHED INTO WALL BESIDE THE CITY STREET AND OUR CAR WAS TOTALED. WE FILED A CLAIM WITH LEXUS AT THAT TIME. A RECALL NOTICE FOR THIS PROBLEM CAME IN DECEMBER. ON DECEMBER 22,2017, LEXUS STATED IN LE... Read more
Crash
2 injured
EXTERIOR LIGHTING
Dec 26, 2017
Incident date: Sep 29, 2017
ON 9/29/2017 WHILE TURNING LEFT AT NIGHT IN A DARK ROAD ALL INTERIOR AND EXTERIOR LIGHTS WENT OUT. WE CRASHED INTO WALL BESIDE THE CITY STREET AND OUR CAR WAS TOTALED. WE FILED A CLAIM WITH LEXUS AT THAT TIME. A RECALL NOTICE FOR THIS PROBLEM CAME IN DECEMBER. ON DECEMBER 22,2017, LEXUS STATED IN LE... Read more
Crash
2 injured
ELECTRICAL SYSTEM
Dec 26, 2017
Incident date: Sep 29, 2017
ON 9/29/2017 WHILE TURNING LEFT AT NIGHT IN A DARK ROAD ALL INTERIOR AND EXTERIOR LIGHTS WENT OUT. WE CRASHED INTO WALL BESIDE THE CITY STREET AND OUR CAR WAS TOTALED. WE FILED A CLAIM WITH LEXUS AT THAT TIME. A RECALL NOTICE FOR THIS PROBLEM CAME IN DECEMBER. ON DECEMBER 22,2017, LEXUS STATED IN LE... Read more
Crash
2 injured
ELECTRICAL SYSTEM
Dec 22, 2017
Incident date: Dec 22, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS HS 250 HYBRID. WHILE DRIVING VARIOUS SPEEDS, THE MALFUNCTION WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V619000 (ELECTRICAL SYSTEM). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED... Read more
AIR BAGS
Dec 21, 2017
Incident date: Jul 6, 2017
TL* THE CONTACT OWNS A 2010 LEXUS HS 250 HYBRID. WHILE AT A YIELD SIGN, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED WHIPLASH, CONCUSSION TO THE HEAD, AND NECK I... Read more
Crash
1 injured
ENGINE
Dec 15, 2017
Incident date: Jun 5, 2017
TL* THE CONTACT OWNS A 2010 LEXUS H250SH (NA). WHILE DRIVING UNKNOWN SPEEDS, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO A LOCAL DEALER (JM LEXUS, 5353 W SAMPLE RD, MARGATE, FL 33071, 954-972-2000) WHERE IT WAS DIAGNOSED THAT THE BATTERY INVERTER NEEDED TO BE REPLACED. THE VEHIC... Read more
POWER TRAIN
Dec 14, 2017
Incident date: Dec 13, 2017
RECALL NO. 17V-619 AND 16V-596. THIS IS AN URGENT RECALL BUT THE DEALER NOT ABLE TO GET THE REPLACEMENT PARTS TO FIX MY CAR UNTIL THE NEXT 30 DAYS. AND DIDN'T OFFER ME A LOANER CAR DUE TO THIS WILL BE A SAFETY ISSUE IF I STILL DRIVE THIS CAR.
SUSPENSION
Dec 14, 2017
Incident date: Dec 13, 2017
RECALL NO. 17V-619 AND 16V-596. THIS IS AN URGENT RECALL BUT THE DEALER NOT ABLE TO GET THE REPLACEMENT PARTS TO FIX MY CAR UNTIL THE NEXT 30 DAYS. AND DIDN'T OFFER ME A LOANER CAR DUE TO THIS WILL BE A SAFETY ISSUE IF I STILL DRIVE THIS CAR.
SUSPENSION
Dec 11, 2017
Incident date: Dec 11, 2017
REAR LOWER SUSPENSION ARM RECALL WAS IN PLACE AUGUST OF 2016. AS OF DECEMBER OF 2017 DEALERS ARE STILL ADVISING OF PARTS NOT BEING AVAILABLE FOR REPAIR. REMEDY NOTICE HAS BEEN RECEIVED FROM LEXUS ADVISING ALL DEALERS SHOULD BE PREPARED.
ELECTRICAL SYSTEM
Oct 30, 2017
Incident date: Oct 14, 2015
REAR WINDOW BREAK LIGHT (LIGHT IN THE MIDDLE OF REAR VEHICLE WINDOW) STOPS LIGHTING STARTING 2015. WHEN THE VEHICLE IS IN THE BREAKING MOTION, THE REAR WINDOW BREAK LIGHT IS DEAD AND DOES NOT TURN RED.
ELECTRONIC STABILITY CONTROL (ESC)
Oct 30, 2017
Incident date: Oct 14, 2015
REAR WINDOW BREAK LIGHT (LIGHT IN THE MIDDLE OF REAR VEHICLE WINDOW) STOPS LIGHTING STARTING 2015. WHEN THE VEHICLE IS IN THE BREAKING MOTION, THE REAR WINDOW BREAK LIGHT IS DEAD AND DOES NOT TURN RED.
ELECTRICAL SYSTEM
Jun 28, 2017
Incident date: Jun 16, 2017
I'M JUST OVER 100K MILES AND MY LEXUS HAD A "CHECK HYBRID SYSTEM" LIGHT AS I WAS DRIVING ON THE FREEWAY AND COMPLETELY LOST POWER IN MY VEHICLE ON THE FREEWAY GOING ABOUT 65 MPH. ALL WARNING LIGHTS CAME ON AND I WAS UNABLE TO ACCELERATE OR PUT THE CAR IN DRIVE. I HAD TO PULL OVER AND PUT ON MY HAZAR... Read more
POWER TRAIN
Jun 28, 2017
Incident date: Jun 16, 2017
I'M JUST OVER 100K MILES AND MY LEXUS HAD A "CHECK HYBRID SYSTEM" LIGHT AS I WAS DRIVING ON THE FREEWAY AND COMPLETELY LOST POWER IN MY VEHICLE ON THE FREEWAY GOING ABOUT 65 MPH. ALL WARNING LIGHTS CAME ON AND I WAS UNABLE TO ACCELERATE OR PUT THE CAR IN DRIVE. I HAD TO PULL OVER AND PUT ON MY HAZAR... Read more
Showing 50 of 98 complaints.
Technical Service Bulletins, 2010 LEXUS HS 250 HYBRID
330 manufacturer communications from 164 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 49 |
| 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) | 32 |
| 118000 ELECTRICAL SYSTEM:SOFTWARE | 26 |
| 110000 ELECTRICAL SYSTEM | 25 |
| 060000 ENGINE (PWS) | 23 |
| 060000 ENGINE AND ENGINE COOLING | 19 |
| 353000 EQUIPMENT:ELECTRICAL | 17 |
| 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. | 12 |
23LE04_Dealer Le
Apr 3, 2023
030000 BRAKES (PWS)
DL: Although the Brake Booster and Brake Booster Pump Assembly are covered by Lexus?s New Vehicle Limited Warranty for 4 years or 50,000 miles (whichever comes first), we at Lexus care about the customers? ownership experience. Lexus is pro
23LE04- Multiple
Mar 2, 2023
030000 BRAKES (PWS)
DP: Although the Brake Booster and Brake Booster Pump Assembly are covered by Lexus?s New Vehicle Limited Warranty for 4 years or 50,000 miles (whichever comes first), we at Lexus care about the customers? ownership experience. Lexus is pro
L-SB-0013-23
Mar 2, 2023
270000 LANE DEPARTURE
TSB: Some 2010 ? 2012 model year HS 250h vehicles may exhibit a condition where the brake, ABS, and/or TRAC warning lights are on and/or a Check VSC message displays. One or more of the following Diagnostic Trouble Codes (DTCs) C1391, C1252
L-SB-0013-23
Mar 2, 2023
251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
TSB: Some 2010 ? 2012 model year HS 250h vehicles may exhibit a condition where the brake, ABS, and/or TRAC warning lights are on and/or a Check VSC message displays. One or more of the following Diagnostic Trouble Codes (DTCs) C1391, C1252
L-SB-0088-15 Rev
May 31, 2022
350000 EQUIPMENT
TSB: This bulletin includes basic procedures for performing a rescue charge on Ni-MH high voltage (HV) batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing the rescue
L-SB-0088-15 Rev
May 31, 2022
119100 ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
TSB: This bulletin includes basic procedures for performing a rescue charge on Ni-MH high voltage (HV) batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing the rescue
Safety Recall 22
Apr 13, 2022
350000 EQUIPMENT
Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022
L-SB-0004-22
Feb 24, 2022
140000 AIR BAGS
TSB: Some 2005 ? 2022 model year Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purp
Lexus PRO19-02 -
Jan 12, 2022
190000 TIRES
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any custome
Lexus PRO19-02 -
Jan 12, 2022
200000 WHEELS
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any custome
Lexus PRO19-02 -
Jan 12, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any custome
L-SB-0046-21
Nov 10, 2021
284300 BACK OVER PREVENTION: SENSING SYSTEM: RADAR
TSB: For proper calibration of the millimeter wave radar sensor, the vehicle and radar target must be on a level surface with a consistent plane. If a level surface with a consistent plane is not available, use the Floor Slope Compensation
L-SB-0046-21
Nov 10, 2021
264300 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: RADAR
TSB: For proper calibration of the millimeter wave radar sensor, the vehicle and radar target must be on a level surface with a consistent plane. If a level surface with a consistent plane is not available, use the Floor Slope Compensation
L-SB-0046-21
Nov 10, 2021
275300 LANE DEPARTURE: SENSING SYSTEM: RADAR
TSB: For proper calibration of the millimeter wave radar sensor, the vehicle and radar target must be on a level surface with a consistent plane. If a level surface with a consistent plane is not available, use the Floor Slope Compensation
L-SB-0024-21
Jul 26, 2021
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
TSB: Some 2007 ? 2022 model year Lexus vehicles in particular geographic areas may exhibit a condition where the HVAC evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX? Tip) is avail
L-SB-0018-14 Obs
Jul 26, 2021
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
OBSOLETE NOTICE July 26, 2021: This bulletin is now obsolete. Please see L-SB-0024-21.
Lexus Safety Re
Mar 31, 2021
140000 AIR BAGS
Lexus Safety Recall and Service Campaign - Technician Certification Requirements
L-TT-0281-20 Rev
Mar 16, 2021
010000 STEERING
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth? Audio functio
L-TT-0281-20 Rev
Mar 16, 2021
200000 WHEELS
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth? Audio functio
L-TT-0294-20
Oct 30, 2020
350000 EQUIPMENT
TT: HVAC drain tube is found to blocked/clogged.
L-TT-0294-20
Oct 30, 2020
138700 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:ENGINE COOLANT HOSES AND FITTINGS
TT: HVAC drain tube is found to blocked/clogged.
L-SB-0088-15 Rev
Oct 13, 2020
110000 ELECTRICAL SYSTEM
TSB: This bulletin includes basic procedures for performing a rescue charge on Ni-MH high voltage (HV) batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing the rescue
L-SB-0088-15 Rev
Oct 13, 2020
350000 EQUIPMENT
TSB: This bulletin includes basic procedures for performing a rescue charge on Ni-MH high voltage (HV) batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing the rescue
L-TT-0235-17 Rev
Aug 5, 2020
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
TT: HVAC drain tube is found to blocked/clogged.
L-SB-0002-20 Rev
Aug 5, 2020
102400 POWER TRAIN:MANUAL TRANSMISSION:LUBRICANT
TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should
L-SB-0002-20 Rev
Aug 5, 2020
060000 ENGINE (PWS)
TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should
L-TT-0235-17 Rev
Aug 5, 2020
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
TT: HVAC drain tube is found to blocked/clogged.
L-TT-0235-17 Rev
Aug 5, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
TT: HVAC drain tube is found to blocked/clogged.
L-SB-0002-20 Rev
Aug 5, 2020
103200 POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT
TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should
L-SB-0028-20
Aug 4, 2020
062200 ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
TSB: Some 2006 - 2020 model year Lexus hybrid vehicles may exhibit an excessive buildup of dust, lint, or debris in the HV battery cooling fan or intake filter. This condition could reduce the efficiency of the HV battery cooling system.
L-SB-0028-20
Aug 4, 2020
110000 ELECTRICAL SYSTEM
TSB: Some 2006 ? 2020 model year Lexus hybrid vehicles may exhibit an excessive buildup of dust, lint, or debris in the HV battery cooling fan or intake filter. This condition could reduce the efficiency of the HV battery cooling system.
L-SB-0028-20
Aug 4, 2020
350000 EQUIPMENT
TSB: Some 2006 ? 2020 model year Lexus hybrid vehicles may exhibit an excessive buildup of dust, lint, or debris in the HV battery cooling fan or intake filter. This condition could reduce the efficiency of the HV battery cooling system.
L-SB-0028-20
Aug 4, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
TSB: Some 2006 ? 2020 model year Lexus hybrid vehicles may exhibit an excessive buildup of dust, lint, or debris in the HV battery cooling fan or intake filter. This condition could reduce the efficiency of the HV battery cooling system.
L-SB-0023-20
Jun 23, 2020
200000 WHEELS
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. ST004-01, SU001-08, and L-SB-0174-08. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Be sure
Lexus Safety Re
May 1, 2020
350000 EQUIPMENT
Safety Recall and Service Campaign - Technician Certification Requirements
L-SB-0008-20
Apr 6, 2020
350000 EQUIPMENT
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003-93, PG002-90, L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97,
L-SB-0179-17 Obs
Apr 6, 2020
350000 EQUIPMENT
TSB: OBSOLETE NOTICE April 06, 2020: This bulletin is now obsolete. Please see L-SB-0008-20. Replacement Certification Labels and VIN Plates
L-TT-0284-20
Mar 26, 2020
350000 EQUIPMENT
TT: For proper calibration of the millimeter wave radar sensor, the vehicle must be on a level surface. If a level surface is not available, this tech tip should be used in conjunction with the repair manual to set the angle of the front mi
L-TT-0281-20
Mar 9, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth? Audio functi
L-TT-0281-20
Mar 9, 2020
350000 EQUIPMENT
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth? Audio functi
L-TT-0281-20
Mar 9, 2020
110000 ELECTRICAL SYSTEM
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth? Audio functi
L-SB-0060-13 Obs
Feb 6, 2020
350000 EQUIPMENT
TSB: February 06, 2020: This bulletin is now obsolete. Please see L-SB-0003-20.
L-SB-0003-20
Feb 6, 2020
350000 EQUIPMENT
TSB: Some 2006 ? 2020 model year Lexus vehicles may exhibit odors that naturally occur from the HVAC system and/or related environmental factors. Although there is no way to eliminate these odors, follow the General Procedure in this bull
L-TT-0235-17_Rev
Nov 18, 2019
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
TT: HVAC drain tube is found to blocked/clogged.
L-TT-0235-17_Rev
Nov 18, 2019
356000 EQUIPMENT ADAPTIVE/MOBILITY
TT: HVAC drain tube is found to blocked/clogged.
Updated ZLI_Deal
Nov 8, 2019
356000 EQUIPMENT ADAPTIVE/MOBILITY
Dealer Package: Customer Support Program ZLI Expired October 31, 2019. Lexus has received a number of reports regarding the halogen head lamps on certain 2011 ? 2013 CT 200h and 2010 ? 2012 HS 250h vehicles. In these reports, customers have
Updated ZLI_Deal
Nov 8, 2019
121300 EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH
Dealer Package: Customer Support Program ZLI Expired October 31, 2019. Lexus has received a number of reports regarding the halogen head lamps on certain 2011 ? 2013 CT 200h and 2010 ? 2012 HS 250h vehicles. In these reports, customers have
Lexus Customer R
Oct 23, 2019
140000 AIR BAGS
Dealer Package: Follow-Up Owner Notification Letter Mailing Date The Campaign Follow-Up Owner Notification(s) will begin in Late October 2019. Owner notifications will be sent over a period of several weeks consistent with parts availabilit
Lexus Region Let
Oct 23, 2019
350000 EQUIPMENT
Region Letter: Lexus plans to conduct Safety Recall/Special Campaign follow-up notifications to owners whose vehicles have not yet had the following Safety Recall/Special Service Campaign repairs completed. Please note the following informa
Lexus Dealer Dai
Oct 23, 2019
350000 EQUIPMENT
Dealer Daily Message: Lexus plans to send Safety Recall/Special Service Campaign Follow-Up Notices for the above referenced campaigns to remind owners whose vehicles have not yet had campaign repairs completed.
L-TT-0221-17_Rev
Oct 11, 2019
010000 STEERING
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth? Audio functions a
L-SB-0060-13_Rev
Jul 31, 2019
350000 EQUIPMENT
TSB: Some 2006 ? 2020 model year Lexus vehicles may exhibit odors that naturally occur from the HVAC system and/or related environmental factors. Although there is no way to eliminate these odors, follow the General Procedure in this bullet
L-SB-0060-13_Rev
Jul 31, 2019
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
TSB: Some 2006 ? 2020 model year Lexus vehicles may exhibit odors that naturally occur from the HVAC system and/or related environmental factors. Although there is no way to eliminate these odors, follow the General Procedure in this bullet
L-SB-0001-18-Rev
Jul 1, 2019
110000 ELECTRICAL SYSTEM
TSB: REVISION NOTICE July 01, 2019 Rev1: G1668 Applicability has been updated to include 2019 ? 2020 model year Lexus vehicles. G2158 The Techstream Preparation and Process Overview sections have been updated. Any previous printed versions
L-SB-0001-18-Rev
Jul 1, 2019
350000 EQUIPMENT
TSB: REVISION NOTICE July 01, 2019 Rev1: G1668 Applicability has been updated to include 2019 ? 2020 model year Lexus vehicles. G2158 The Techstream Preparation and Process Overview sections have been updated. Any previous printed versions
L-SB-0001-18-Rev
Jul 1, 2019
356000 EQUIPMENT ADAPTIVE/MOBILITY
TSB: REVISION NOTICE July 01, 2019 Rev1: G1668 Applicability has been updated to include 2019 ? 2020 model year Lexus vehicles. G2158 The Techstream Preparation and Process Overview sections have been updated. Any previous printed versions
L-SB-0001-18-Rev
Jul 1, 2019
060000 ENGINE (PWS)
TSB: REVISION NOTICE July 01, 2019 Rev1: G1668 Applicability has been updated to include 2019 ? 2020 model year Lexus vehicles. G2158 The Techstream Preparation and Process Overview sections have been updated. Any previous printed versions
L-SB-0018-14_Rev
Jun 13, 2019
350000 EQUIPMENT
TSB: REVISION NOTICE June 13, 2019 Rev2: ? Applicability has been updated to include 2018 ? 2019 model year Lexus vehicles. March 13, 2017 Rev1: ? Applicability has been updated to include 2015 ? 2017 model year Lexus vehicles. ? The Parts
ZLI-Lexus POL17-
May 21, 2019
120000 EXTERIOR LIGHTING
Customer Support Program Bulletin: Lexus has received reports of customer concerns in which their vehicle's halogen low beam headlamp bulbs lifetime is shorter than expected.
ZLI_Updated_Deal
May 8, 2019
121000 EXTERIOR LIGHTING:HEADLIGHTS
Dealer Package: May 8, 2019 The interim repair Op Codes have been removed as Toyota now has sufficient inventory of repair kit part number 04007-52147. Lexus has received a number of reports regarding the halogen head lamps on certain 2011
L-SB-0014-08_Rev
Apr 4, 2019
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TSB: OBSOLETE NOTICE April 4, 2019: This bulletin is now obsolete. Please see L-SB-0017-19.
L-SB-0017-19
Apr 4, 2019
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TSB: Some 2010 ? 2019 model year Lexus vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and c
L-SB-0017-19
Apr 4, 2019
356000 EQUIPMENT ADAPTIVE/MOBILITY
TSB: Some 2010 ? 2019 model year Lexus vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and c
L-TT-0221-17_Rev
Apr 4, 2019
011000 STEERING: STEERING WHEEL/HANDLE BAR
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth? Audio functions a
L-TT-0221-17_Rev
Apr 4, 2019
118000 ELECTRICAL SYSTEM:SOFTWARE
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth? Audio functions a
L-TT-0218-17-Rev
Feb 18, 2019
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TT: This bulletin is regarding best practices when handling navigation systems that use Hard Disc Drive or Micro SD Card memory. 1. First type is generation 6 or 7 which utilizes HDD (Hard Disc Drive). Pioneer models that begin with NXH, h
L-TT-0218-17-Rev
Feb 18, 2019
350000 EQUIPMENT
TT: This bulletin is regarding best practices when handling navigation systems that use Hard Disc Drive or Micro SD Card memory. 1. First type is generation 6 or 7 which utilizes HDD (Hard Disc Drive). Pioneer models that begin with NXH, h
ZLI_Lexus POL17-
Jun 20, 2018
121000 EXTERIOR LIGHTING:HEADLIGHTS
Warranty Policy Bulletin: Lexus has received reports of customer concerns in which their vehicle's halogen low beam headlamp bulbs lifetime is shorter than expected.
L-TT-0221-17Rev1
Mar 22, 2018
353630 EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI
Diagnosis of bluetooth connectivity complaints.
L-TT-0221-17Rev1
Mar 22, 2018
350000 EQUIPMENT
Diagnosis of bluetooth connectivity complaints.
ZLI_Lexus POL17-
Feb 6, 2018
121000 EXTERIOR LIGHTING:HEADLIGHTS
Warranty Policy Bulletin: Lexus has received reports of customer concerns in which their vehicle?s halogen low beam headlamp bulbs lifetime is shorter than expected.
ZLI_Lexus POL17-
Feb 6, 2018
121300 EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH
Warranty Policy Bulletin: Lexus has received reports of customer concerns in which their vehicle?s halogen low beam headlamp bulbs lifetime is shorter than expected.
ZLI_Dealer Daily
Jan 25, 2018
121000 EXTERIOR LIGHTING:HEADLIGHTS
Dealer Daily Message: **UPDATED Dealer Letter Available on TIS** Customer Support Program ZLI Certain 2011 ? 2013 Model Year CT 200h and 2010 ? 2012 HS 250h Vehicles Extension of Warranty Coverage for Halogen Low Beam Headlamp Bulbs. Curren
ZLI_Dealer Packa
Jan 25, 2018
121000 EXTERIOR LIGHTING:HEADLIGHTS
Dealer Package: The attached Dealer Letter has been updated. Refer to the details below. January 25, 2018 The claim filing details have been updated to clarify remedy OP Codes and Interim Op Codes for vehicles that are currently exhibiting
ZLI_Dealer Email
Jan 25, 2018
121000 EXTERIOR LIGHTING:HEADLIGHTS
Dealer Email: -The claim filing details have been updated to clarify remedy OP Codes and Interim Op Codes for vehicles that are currently exhibiting the condition vs. vehicles that have exhibited the condition in the past. In our continuin
ZLI_Region Email
Jan 25, 2018
121000 EXTERIOR LIGHTING:HEADLIGHTS
Region Email: -The claim filing details have been updated to clarify remedy OP Codes and Interim Op Codes for vehicles that are currently exhibiting the condition vs. vehicles that have exhibited the condition in the past. In our continuin
L-SB-0021-14_Obs
Jan 24, 2018
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TSB: OBSOLETE NOTICE January 22, 2018: This bulletin is now obsolete. Please see L-SB-0001-18.
L-SB-0001-18
Jan 22, 2018
110000 ELECTRICAL SYSTEM
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. L-SB-0021-14. * Applicability has been updated to include applicable 2018 models and 2016 * 2018 model year RC 300 and 2015 * 2018 model yea
L-SB-0001-18
Jan 22, 2018
100000 POWER TRAIN
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. L-SB-0021-14. * Applicability has been updated to include applicable 2018 models and 2016 * 2018 model year RC 300 and 2015 * 2018 model yea
L-SB-0014-16_Rev
Jan 19, 2018
350000 EQUIPMENT
TSB: REVISION NOTICE January 19, 2018 Rev1: ? Applicability has been updated to include 2018 model year vehicles. Any previous printed versions of this bulletin should be discarded. The purpose of this Service Bulletin is to elevate awaren
L-TT-0235-17
Dec 8, 2017
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
TT: HVAC drain tube is found to blocked/clogged.
L-SB-0179-17
Nov 28, 2017
355100 EQUIPMENT:OTHER:LABELS
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes SB Nos. L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003-93, and PG002-90. Service Bulletin Nos. L-SB-0048-08, PG007-07, PG016-01, PG015-01,
L-SB-0113-12_Rev
Nov 21, 2017
110000 ELECTRICAL SYSTEM
TSB: REVISION NOTICE November 22, 2017 Rev1: ? Applicability has been updated to include 2014 ? 2018 model year vehicles. Any previous printed versions of this bulletin should be discarded. In the event that a Lexus vehicle becomes submerge
ZLI_Dealer Lette
Nov 1, 2017
353000 EQUIPMENT:ELECTRICAL
Dealer Letter: November 1, 2017 The coverage parameter details have been updated to clarify coverage for vehicles that have exhibited the condition in the past. Lexus has received a number of reports regarding the halogen head lamps on cert
ZLI_Dealer Daily
Nov 1, 2017
353000 EQUIPMENT:ELECTRICAL
Dealer Daily Message: **UPDATE** Customer Support Program ZLI Certain 2011 ? 2013 Model Year CT 200h and 2010 ? 2012 HS 250h Vehicles Coverage for Halogen Low Beam Headlamp Bulbs The coverage parameter details have been updated to clarify c
ZLI_Lexus POL17-
Oct 31, 2017
121000 EXTERIOR LIGHTING:HEADLIGHTS
Warranty Policy Bulletin: Lexus has received reports of customer concerns in which their vehicle?s halogen low beam headlamp bulbs lifetime is shorter than expected. The Halogen Low Beam Headlamp Bulb is covered by the Lexus New Vehicle Lim
L-SB-0171-17
Oct 30, 2017
114000 ELECTRICAL SYSTEM:WIRING
TSB: Some 2010 ? 2012 model year HS 250h vehicles may exhibit a condition where a halogen low beam headlamp bulb lifetime is shorter than customer expectation. A modified wiring harness is available to address this condition.
L-TT-0227-17_Rev
Oct 4, 2017
350000 EQUIPMENT
TT: Previously, an error message was received when performing DCM activation initiated by Techstream. This condition has been remedied, and DCM activation utilizing Techstream can now be resumed.
L-TT-0227-17
Aug 2, 2017
353000 EQUIPMENT:ELECTRICAL
TT: An error message is received when performing DCM activation initiated by Techstream. This is a known condition and will be remedied in the near future. Please discontinue DCM activations utilizing Techstream until further notice.
L-TT-0221-17
Mar 30, 2017
118000 ELECTRICAL SYSTEM:SOFTWARE
This bulletin is regarding the Diagnosis of Bluetooth Connectivity Complaints: Some customers may encounter Bluetooth? connectivity concerns such as: Difficulty to pair the phone. Intermittent Bluetooth? failure to connect to the vehicle wh
L-SB-0014-08_Rev
Mar 22, 2017
162000 STRUCTURE:BODY
TSB: REVISION NOTICE March 22, 2017 Rev2: ? Applicability has been updated to include 2016-2017 model year Lexus vehicles. ? February 11, 2015 Rev1: Applicability has been updated to include 2006 ? 2015 model year Lexus vehicles. On some
L-SB-0018-14_Rev
Mar 13, 2017
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
TSB: REVISION NOTICE March 13, 2017 ? Applicability has been updated to include 2015-2017 model year Lexus vehicles. Some vehicles in particular geographic areas may exhibit a condition where the HVAC Evaporator Drain Hose has become obst
L-TT-0218-17
Feb 21, 2017
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TT: This bulletin is regarding best practices when handling navigation systems that use Hard Disc Drive or Micro SD Card memory.
L-SB-0060-13 Rev
Nov 10, 2016
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
TSB: REVISION NOTICE November 10, 2016 Rev1: ? Applicability has been updated to include 2015 ? 2017 model year applicable Lexus vehicles. ? The Parts Information section has been updated. Any previous printed versions of this bulletin
L-SB-0083-13 Rev
Oct 5, 2016
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TSB: OBSOLETE NOTICE October 5, 2016: This bulletin is now obsolete. Please see L-SB-0086-16.
L-SB-0083-13 Rev
Oct 5, 2016
118000 ELECTRICAL SYSTEM:SOFTWARE
TSB: OBSOLETE NOTICE October 5, 2016: This bulletin is now obsolete. Please see L-SB-0086-16.
L-SB-0083-13 Rev
Oct 5, 2016
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TSB: OBSOLETE NOTICE October 5, 2016: This bulletin is now obsolete. Please see L-SB-0086-16.
L-SB-0086-16
Sep 30, 2016
118000 ELECTRICAL SYSTEM:SOFTWARE
TSB: Lexus models equipped with Hard Disk Drive (HDD) Navigation require a Special Service Tool and follow a unique process for updating the map, points of interest, and system software. Instead of individual DVDs installed into the vehicl
L-SB-0086-16
Sep 30, 2016
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TSB: Lexus models equipped with Hard Disk Drive (HDD) Navigation require a Special Service Tool and follow a unique process for updating the map, points of interest, and system software. Instead of individual DVDs installed into the vehicl
L-SB-0086-16
Sep 30, 2016
353000 EQUIPMENT:ELECTRICAL
TSB: Lexus models equipped with Hard Disk Drive (HDD) Navigation require a Special Service Tool and follow a unique process for updating the map, points of interest, and system software. Instead of individual DVDs installed into the vehicl
Showing 100 of 330 bulletins.
NHTSA Safety Investigations, LEXUS HS 250 HYBRID
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
DP15007
Opened: Oct 19, 2015 , Closed: Feb 25, 2016
Low-speed surging
In a letter dated September 15, 2015, a consumer submitted a petition to the National Highway Traffic Safety Administration (NHTSA) alleging that software defects caused an accident experienced by his wife in their model year 2010 Lexus HS250H vehicle as she was attempting to park the vehicle. The p... Read more
LEXUS HS 250 HYBRID - All Years Overview
Complete safety history for the LEXUS HS 250 HYBRID across all model years (2010, 2010).
4
Total Recalls
106
Total Complaints
1
Investigations
24
Reported Crashes
0
Reported Fires
0
Reported Deaths
LEXUS HS 250 HYBRID - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2011 | 0 | 8 | View |
| 2010 (current) | 4 | 98 |