POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CLUTCHES/BANDS:ACTUATORS/SOLENOIDS
Defect Description
Kia America, Inc. (Kia) is recalling certain 2017-2022 Niro and 2018-2022 Niro Plug-in Hybrid vehicles. Fluid may leak into the printed circuit board inside the hydraulic clutch actuator, which can result in an engine compartment fire.
Consequence
A fire increases the risk of injury.
Remedy
Dealers will inspect and replace the hydraulic clutch actuator as necessary and install a new fuse, free of charge. Owner notification letters were mailed December 29, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC276.
121,411 vehicles affected
Manufacturer: Kia America, Inc.
POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CLUTCHES/BANDS:ACTUATORS/SOLENOIDS
Defect Description
Kia America, Inc. (Kia) is recalling certain 2017-2022 Niro and 2018-2022 Niro Plug-in Hybrid vehicles. Fluid may leak into the printed circuit board inside the hydraulic clutch actuator, which can result in an engine compartment fire.
Consequence
A fire increases the risk of injury.
Remedy
Dealers will inspect and replace the hydraulic clutch actuator as necessary and install a new fuse, free of charge. Owner notification letters were mailed December 29, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC276.
121,411 vehicles affected
Manufacturer: Kia America, Inc.
POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CLUTCHES/BANDS:ACTUATORS/SOLENOIDS
Defect Description
Kia America, Inc. (Kia) is recalling certain 2017-2022 Niro and 2018-2022 Niro Plug-in Hybrid vehicles. Fluid may leak into the printed circuit board inside the hydraulic clutch actuator, which can result in an engine compartment fire.
Consequence
A fire increases the risk of injury.
Remedy
Dealers will inspect and replace the hydraulic clutch actuator as necessary and install a new fuse, free of charge. Owner notification letters were mailed December 29, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC276.
121,411 vehicles affected
Manufacturer: Kia America, Inc.
HYBRID PROPULSION SYSTEM
Defect Description
Kia Motors America (Kia) is recalling certain 2017-2018 Kia Niro hybrid electric vehicles previously recalled under recall 18V-666. The Main Relay within the Power Relay Assembly (PRA) may have inadequate connections between its contacts, causing increased electrical resistance, which can overheat
... the rear seats.Read moreConsequence
Overheated rear seats increase the risk of a fire.
Remedy
Dealers will inspect the PRA and replace either the PRA or the Main Relay, as necessary, free of charge. Owner notification letters were mailed January 9, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC256. This recall supersedes NHTSA recall n
... umber 18V-666. Vehicles already repaired under the previous recall will need to have the new remedy completed.Read more27,030 vehicles affected
Manufacturer: Kia America, Inc.
HYBRID PROPULSION SYSTEM
Defect Description
Kia Motors America (Kia) is recalling certain 2017-2018 Kia Niro hybrid electric vehicles. The Main Relay within the Power Relay Assembly (PRA) may have inadequate connections between its contacts, causing increased electrical resistance.
Consequence
The increased electrical resistance can overheat the rear seat which is above the PRA, increasing the risk of a fire.
Remedy
Kia will notify owners, and dealers will inspect the Power Relay Assembly (PRA) for damage. If no damage is found, the main relay will be replaced. If damage is found, the PRA will be replaced. These repairs will be performed free of charge. The recall began November 23, 2018. Owners may contac
... t Kia customer service at 1-800-333-4542. Kia's number for this recall is SC168.Read more27,030 vehicles affected
Manufacturer: Kia Motors America
Complaint Statistics
72 total complaints
6 crashes 6 injuries
Top Reported Components
| Component | Complaints |
|---|
| ENGINE | 15 |
| ELECTRICAL SYSTEM | 15 |
| POWER TRAIN | 15 |
| UNKNOWN OR OTHER | 8 |
| SERVICE BRAKES | 6 |
| STRUCTURE:BODY | 3 |
| VEHICLE SPEED CONTROL | 3 |
| EXTERIOR LIGHTING | 2 |
| FUEL/PROPULSION SYSTEM | 2 |
| ENGINE AND ENGINE COOLING | 1 |
Incident date: Feb 7, 2026
The contact owns a 2018 Kia Niro. The contact stated that when the vehicle was shifted into reverse(R), the vehicle failed to respond. The vehicle was turned off and restarted to reset the transmission, but the vehicle failed to respond while in reverse(R). The vehicle was shifted to drive(D) but fa
... iled to respond. The vehicle was shifted into park(P). The vehicle was towed to a local dealer. The dealer diagnosed the vehicle and determined that the transmission fuse and the hydraulic clutch actuator had failed and that the transmission needed to be replaced. The contact researched online and related the failure to NHTSA Campaign Number: 23V534000 (Power Train). The manufacturer was contacted and the contact was informed that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 175,000.Read more
Incident date: Feb 14, 2026
Everything is falling off the bottom of this vehicle
Incident date: May 1, 2019
Ever since the purchase of the car I been bringing this attention to the dealership but they always turn down and avoiding the situation at first electrical issues like turning signals goes in and out window stop rolling up sometimes had to try for hours just rolls up fog light check light headlight
... and turn signal all together went out in the beginning started to work in and out and now window turn signal front both and one fog light now won't come back and front Air Flap won't operate that's from the few months into the car check light and also in the beginning car transmission always felt rough not gears smoothly change I brought this attention but they always ask change the transmission fluid but it's was a new car felt that but never bothered looking into but over time got worst now it hit you when picking up like gear just stuck and your whole body gets that shock like someone hit you from the back every time and when comes to slow stopping making crying sound. It's like I made the biggest mistake why I decided to buy the new car because I know old cars have problems but this is Brand New I bought shouldn't have problems, and from it's was new always heard the click sound when move from complete stop like go from on red light or from any stop position click hear it from front never worried but was not feeling good why but now all of sudden it's unbearable sound when turning or making u turn loud like anything when acceleration but not in straight drive asked dealership about all the problems I been getting since was a brand new car the answered I got it's now not in the warrenty will cost to check wow what a rip off and when I use to say those problems when was in the warrenty they would say it's not the major issue and yes one time one of the tech specialists I mentioned he you know what he said made me sick we would try something but warrenty is BS it's a piece of *** we never get money easily so this is why they always refuse to take this seriously wowRead more
Incident date: May 1, 2019
Ever since the purchase of the car I been bringing this attention to the dealership but they always turn down and avoiding the situation at first electrical issues like turning signals goes in and out window stop rolling up sometimes had to try for hours just rolls up fog light check light headlight
... and turn signal all together went out in the beginning started to work in and out and now window turn signal front both and one fog light now won't come back and front Air Flap won't operate that's from the few months into the car check light and also in the beginning car transmission always felt rough not gears smoothly change I brought this attention but they always ask change the transmission fluid but it's was a new car felt that but never bothered looking into but over time got worst now it hit you when picking up like gear just stuck and your whole body gets that shock like someone hit you from the back every time and when comes to slow stopping making crying sound. It's like I made the biggest mistake why I decided to buy the new car because I know old cars have problems but this is Brand New I bought shouldn't have problems, and from it's was new always heard the click sound when move from complete stop like go from on red light or from any stop position click hear it from front never worried but was not feeling good why but now all of sudden it's unbearable sound when turning or making u turn loud like anything when acceleration but not in straight drive asked dealership about all the problems I been getting since was a brand new car the answered I got it's now not in the warrenty will cost to check wow what a rip off and when I use to say those problems when was in the warrenty they would say it's not the major issue and yes one time one of the tech specialists I mentioned he you know what he said made me sick we would try something but warrenty is BS it's a piece of *** we never get money easily so this is why they always refuse to take this seriously wowRead more
Incident date: May 1, 2019
Ever since the purchase of the car I been bringing this attention to the dealership but they always turn down and avoiding the situation at first electrical issues like turning signals goes in and out window stop rolling up sometimes had to try for hours just rolls up fog light check light headlight
... and turn signal all together went out in the beginning started to work in and out and now window turn signal front both and one fog light now won't come back and front Air Flap won't operate that's from the few months into the car check light and also in the beginning car transmission always felt rough not gears smoothly change I brought this attention but they always ask change the transmission fluid but it's was a new car felt that but never bothered looking into but over time got worst now it hit you when picking up like gear just stuck and your whole body gets that shock like someone hit you from the back every time and when comes to slow stopping making crying sound. It's like I made the biggest mistake why I decided to buy the new car because I know old cars have problems but this is Brand New I bought shouldn't have problems, and from it's was new always heard the click sound when move from complete stop like go from on red light or from any stop position click hear it from front never worried but was not feeling good why but now all of sudden it's unbearable sound when turning or making u turn loud like anything when acceleration but not in straight drive asked dealership about all the problems I been getting since was a brand new car the answered I got it's now not in the warrenty will cost to check wow what a rip off and when I use to say those problems when was in the warrenty they would say it's not the major issue and yes one time one of the tech specialists I mentioned he you know what he said made me sick we would try something but warrenty is BS it's a piece of *** we never get money easily so this is why they always refuse to take this seriously wowRead more
Incident date: Dec 12, 2025
Driver heated seat shorted out and caused burn to leg. System has not been repaired, will wait to hear from Kia Customer Affairs prior to decision to repair. I was injured by this and have concerns about the safety of the vehicle, will this happen again if a new grid is installed. Kia dealership con
... firmed that the grid showed high resistivity but also claimed since nothing is melted I couldn't have been burned. The vehicle has only been inspected by the dealership currently. there were and are no indicators, warning lights or messages about the failure available. Kia dealerships claims there no way to tell with the electrical systems.Read more
1 injured
Incident date: Dec 12, 2025
Driver heated seat shorted out and caused burn to leg. System has not been repaired, will wait to hear from Kia Customer Affairs prior to decision to repair. I was injured by this and have concerns about the safety of the vehicle, will this happen again if a new grid is installed. Kia dealership con
... firmed that the grid showed high resistivity but also claimed since nothing is melted I couldn't have been burned. The vehicle has only been inspected by the dealership currently. there were and are no indicators, warning lights or messages about the failure available. Kia dealerships claims there no way to tell with the electrical systems.Read more
1 injured
Incident date: Oct 15, 2025
The contact owns a 2018 Kia Niro. The contact stated that occasionally driving at various speeds, the vehicle hesitated to stop as intended while the brake pedal was depressed, and the brake pedal was depressed to the floorboard. The message "Stop - Regenerative Braking Failure" was displayed. The c
... ontact restarted the vehicle as a temporary repair; however, the failure reoccurred. The vehicle was taken to a local dealer, where it was diagnosed, and a 91400 fuse Kit was installed, and various repairs were performed. The vehicle was repaired out-of-pocket; however, approximately one month later, the failure reoccurred. The vehicle was taken back to the same local dealer where it was diagnosed; however, the cause of the failure was not determined. The vehicle was not repaired. The contact stated that the vehicle was taken back to the same local dealer, where it remained. Upon further investigation, the contact related the failure to NHTSA Campaign: 23V534000 (Power Train); however, the VIN was not included. The manufacturer was made aware of the failure, and a case was filed; however, was the claim was denied. The failure mileage was approximately 150,000.Read more
Incident date: Sep 30, 2024
Just before Hurricane Helene, I brought my 2018 Kia Niro Hybrid to Asheville Kia (NC) after noticing coolant loss and white smoke coming from the exhaust. The dealership charged me $1,400 for a repair involving new gaskets and the EGR cooler. Within a month, the same symptoms returned. I returned t
... o the dealership and explained I believed the original issue had not been resolved. I had done research and found reports of similar problems in other Niro Hybrids. I specifically mentioned the coolant heat exchanger as a possible source, but they dismissed my input and pushed a $3,500 muffler system replacement. I asked for diagnostic proof, and they initially showed a photo of the muffler with no visible leak. Later, they claimed a "small leak" was found during a pressure test — but the symptoms didn’t align. I then took the vehicle to John’s Kwik Lube in Spruce Pine, NC, where they confirmed the coolant heat exchanger was faulty — exactly what I had originally suspected. They repaired it with a simple workaround for under $200, and I’ve had no issues since. The faulty component (coolant heat exchanger) is not available for inspection, but I retained diagnostic records, pressure test results, and screenshots of the dealership’s estimate. I also documented that Kia’s quote system does not allow access to past service quotes, so I had to screenshot everything manually. The only symptoms were coolant loss and white smoke from the tailpipe, beginning shortly before the storm in September 2018, and recurring until the final repair later that year. The problem was confirmed by an independent mechanic, and partially acknowledged (though misdiagnosed) by the Kia dealership. No police or insurance inspection was involved. This situation posed a safety risk due to reduced visibility, potential engine overheating, and exposure to coolant vapors, especially during uphill driving. The issue is known among Kia owners and appears to be a recurring design flaw in the Niro.Read more
Incident date: Apr 27, 2025
I'm 59 years old never have an accident or had to slam breaks on the guy in front of me slammed his breaks on so I did the same time the brake pedal was to the floor the car didn't even slowed down and not even skid marks hit him then air bags deployed the car was totaled no one got hurt thank God
... I do t know if any other kia cars had this problem I got real luckyRead more
Crash
Incident date: Apr 22, 2025
An alert to "check regenerative brakes" popped up on the dashboard screen. My younger sister who is borrowing our car, told me it now takes her much longer to come to a stop when braking. She's having to brake really early to stop on time but traffic and animals will not always allow for that. From
... what I am reading online, this is a common issue due to faulty 12v battery or a loose ground from said battery. The only way to fully engaged the conventional brakes (without the regenerative brakes) is to switch the car into neutral and then brake. This is a major safety issue that Kia should address. Maybe they need to address the battery issue, but they definitely should address the fact that you have to shift into neutral to brake properly when the regenerative brakes arent working right. Seems like a common sense plan to have it default to conventional brakes when the others are having issues or at least provide a way to turn off regenerative brakes.Read more
Incident date: Jan 25, 2025
Known issues with wiring cause check engine light to come on and also now the door open sensors to stay on. Just paid $800 for a known issue to the wiring that a Kia technical bulletin wss issued for, however the cost was left to the customer.
Incident date: Jan 25, 2025
Known issues with wiring cause check engine light to come on and also now the door open sensors to stay on. Just paid $800 for a known issue to the wiring that a Kia technical bulletin wss issued for, however the cost was left to the customer.
Incident date: Jan 6, 2025
Hydraulic Clutch Actuator recall was previously done and only a fuse was changed as the inspection only determined the actuator itself did not have an active code. 4 months has gone by and now the actuator has now failed.
Incident date: Oct 30, 2024
Internal combustion engine coolant leaking out exhaust. The heat exchanger located in the catalytic converter system is leaking, leading to the ICE coolant draining. This leads to the engine overheating, and damage. Signs of the issue started with the coolant level lowering quickly, then the car hea
... ter stopped working. This confirmed by an independent mechanic.Read more
Incident date: Jul 31, 2023
The contact owns a 2018 Kia Niro. The contact received notification of NHTSA Campaign Number: 23V534000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time fo
... r the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.Read more
Incident date: Sep 24, 2024
The contact owns a 2018 Kia Niro. The contact stated that while operating the vehicle, the vehicle failed to shift out of neutral while shifting the gear shift lever. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed and the DTC c
... ode: P090B:73 error was retrieved. In addition, the contact stated that an unknown message was displayed. The local dealer was contacted and informed the contact that the failure was related to an unidentified recall; however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 136,663.Read more
Incident date: Jun 25, 2024
hybrid battery warning paid out of pocket for towing, car still at the dealership, loss of income and wages, been treated with awful customer services, and paying out of pocket. Car went in on June 25
Incident date: Jun 25, 2024
hybrid battery warning paid out of pocket for towing, car still at the dealership, loss of income and wages, been treated with awful customer services, and paying out of pocket. Car went in on June 25
Incident date: Jun 25, 2024
hybrid battery warning paid out of pocket for towing, car still at the dealership, loss of income and wages, been treated with awful customer services, and paying out of pocket. Car went in on June 25
Incident date: May 8, 2024
The contact owns a 2018 Kia Niro. The contact stated that upon starting the vehicle, the vehicle was shuddering and failed to start. The battery charge was low. The HEV warning light was illuminated. The vehicle was taken to the local dealer but was not diagnosed or repaired. The dealer informed the
... contact that a field expert would be determining the cause of the failure. The manufacturer was not contacted. The failure mileage was 140,000.Read more
Incident date: May 8, 2024
The contact owns a 2018 Kia Niro. The contact stated that upon starting the vehicle, the vehicle was shuddering and failed to start. The battery charge was low. The HEV warning light was illuminated. The vehicle was taken to the local dealer but was not diagnosed or repaired. The dealer informed the
... contact that a field expert would be determining the cause of the failure. The manufacturer was not contacted. The failure mileage was 140,000.Read more
Incident date: Mar 18, 2024
Coolant leak within the heat exchanger of the catalytic converter. Increases likelihood of overheating and engine damage. Especially when driving long distances, or within heavy traffic. Increases emissions as burning off coolant within exhaust.
Incident date: Feb 2, 2024
The contact owns a 2018 Kia Niro. The contact received notification of NHTSA Campaign Number: 23V534000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer
... was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.Read more
Incident date: Feb 1, 2024
The contact owns a 2018 Kia Niro. The contact received notification of NHTSA Campaign Number: 23V534000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the
... manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.Read more
Incident date: Jul 6, 2023
Fire warning recall notice issued in July 2023. Follow up with both Kia and with Kia dealership that I purchased the vehicle from still says that there is no fix to this problem. THE PRINTED CIRCUIT BOARD (PCB) IN THE HYDRAULIC CLUTCH ACTUATOR (HCA) MAY BECOME CONTAMINATED WITH FLUID. A FLUID-CONT
... AMINATED PCB MAY LEAD TO AN ELECTRICAL SHORT CIRCUIT, THEREBY INCREASING THE RISK OF AN ENGINE COMPARTMENT FIRE WHILE DRIVING. With the potential of a fire risk while driving, why is the manufacturer not required to remedy this situation in a more timely manner. It has been over 6 months since the recall was issued yet the manufacturer is allowed to continue producing vehicles but not required to repair those vehicles that may be affected and cause significant risks to the driver at potentially other property. NHTSA should mandate inspection and repairs of recalled vehicles which should take a priority to the manufacturing process. Vehicles with recalls should not be allowed to go without repair especially when accidents are imminent and life-threatening injuries may occur. Additionally, trying to get an appointment with a local Kia dealer where I purchased the car has a wait of well over a month for them to even inspect the car. Between Kia not taking care of their vehicles and their dealers not being able to service vehicles, NHTSA really needs to evaluate this and create remedies for the safety of the vehicle and the driver. Waiting over 6 months for a recall is frustrating, dangerous, and unacceptable. Manufacturers need to take responsibility for recall notices and repairs in a much more timely manner. Safety over profit should be a priority. On a personal note. I purchased my Kia Niro hybrid new in 2018. It is one of the best cars that I have purchased in my '76 years. I have had virtually no problems with the vehicle and was a big proponent of Kia, but their lackadaisical attitude on recall repairs as really put a damper on my respect for their management andRead more
Incident date: Jul 6, 2023
Fire warning recall notice issued in July 2023. Follow up with both Kia and with Kia dealership that I purchased the vehicle from still says that there is no fix to this problem. THE PRINTED CIRCUIT BOARD (PCB) IN THE HYDRAULIC CLUTCH ACTUATOR (HCA) MAY BECOME CONTAMINATED WITH FLUID. A FLUID-CONT
... AMINATED PCB MAY LEAD TO AN ELECTRICAL SHORT CIRCUIT, THEREBY INCREASING THE RISK OF AN ENGINE COMPARTMENT FIRE WHILE DRIVING. With the potential of a fire risk while driving, why is the manufacturer not required to remedy this situation in a more timely manner. It has been over 6 months since the recall was issued yet the manufacturer is allowed to continue producing vehicles but not required to repair those vehicles that may be affected and cause significant risks to the driver at potentially other property. NHTSA should mandate inspection and repairs of recalled vehicles which should take a priority to the manufacturing process. Vehicles with recalls should not be allowed to go without repair especially when accidents are imminent and life-threatening injuries may occur. Additionally, trying to get an appointment with a local Kia dealer where I purchased the car has a wait of well over a month for them to even inspect the car. Between Kia not taking care of their vehicles and their dealers not being able to service vehicles, NHTSA really needs to evaluate this and create remedies for the safety of the vehicle and the driver. Waiting over 6 months for a recall is frustrating, dangerous, and unacceptable. Manufacturers need to take responsibility for recall notices and repairs in a much more timely manner. Safety over profit should be a priority. On a personal note. I purchased my Kia Niro hybrid new in 2018. It is one of the best cars that I have purchased in my '76 years. I have had virtually no problems with the vehicle and was a big proponent of Kia, but their lackadaisical attitude on recall repairs as really put a damper on my respect for their management andRead more
Incident date: Jul 6, 2023
Fire warning recall notice issued in July 2023. Follow up with both Kia and with Kia dealership that I purchased the vehicle from still says that there is no fix to this problem. THE PRINTED CIRCUIT BOARD (PCB) IN THE HYDRAULIC CLUTCH ACTUATOR (HCA) MAY BECOME CONTAMINATED WITH FLUID. A FLUID-CONT
... AMINATED PCB MAY LEAD TO AN ELECTRICAL SHORT CIRCUIT, THEREBY INCREASING THE RISK OF AN ENGINE COMPARTMENT FIRE WHILE DRIVING. With the potential of a fire risk while driving, why is the manufacturer not required to remedy this situation in a more timely manner. It has been over 6 months since the recall was issued yet the manufacturer is allowed to continue producing vehicles but not required to repair those vehicles that may be affected and cause significant risks to the driver at potentially other property. NHTSA should mandate inspection and repairs of recalled vehicles which should take a priority to the manufacturing process. Vehicles with recalls should not be allowed to go without repair especially when accidents are imminent and life-threatening injuries may occur. Additionally, trying to get an appointment with a local Kia dealer where I purchased the car has a wait of well over a month for them to even inspect the car. Between Kia not taking care of their vehicles and their dealers not being able to service vehicles, NHTSA really needs to evaluate this and create remedies for the safety of the vehicle and the driver. Waiting over 6 months for a recall is frustrating, dangerous, and unacceptable. Manufacturers need to take responsibility for recall notices and repairs in a much more timely manner. Safety over profit should be a priority. On a personal note. I purchased my Kia Niro hybrid new in 2018. It is one of the best cars that I have purchased in my '76 years. I have had virtually no problems with the vehicle and was a big proponent of Kia, but their lackadaisical attitude on recall repairs as really put a damper on my respect for their management andRead more
Incident date: Nov 23, 2023
The contact owns a 2018 Kia Niro. The contact received notification of NHTSA Campaign Number: 23V534000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the vehicle was towed to the dealer for servicing however, while the vehicle was being inspec
... ted, the HCA was performed. The vehicle was diagnosed with a failed hydraulic clutch actuator (HCA). The contact was informed that the HCA needed to be replaced. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The contact stated that the vehicle remained at the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 48,000.Read more
Incident date: Jan 19, 2024
The contact owns a 2018 Kia Niro. The contact received notification of NHTSA Campaign Number: 23V534000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufact
... urer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.Read more
Incident date: Jan 9, 2024
The contact owns a 2018 Kia Niro. The contact received notification of NHTSA Campaign Number: 23V534000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for
... the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.Read more
Incident date: Jan 8, 2024
The contact owns a 2018 Kia Niro. The contact received notification of NHTSA Campaign Number: 23V534000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for
... the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.Read more
Incident date: Nov 1, 2018
The contact's wife owns a 2018 Kia Niro. The contact stated that while his wife was driving at approximately 50 MPH, the vehicle stalled. The vehicle failed to restart. The vehicle was towed to a dealer where an unknown part was replaced. The contact stated that on another occasion while his wife wa
... s driving 35 MPH, the vehicle stalled. The vehicle was towed to the same dealer where it was diagnosed that the junction box needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was not notified of the failure. The failure mileage was approximately 50.Read more
Incident date: Nov 14, 2023
This recall specifically says my car it's a fire risk because of this recall. I have the HEV warning light on in my car on just as described in the recall notice but no Kia dealer wants to repair my car until the recall notice has a remedy from corporate. It's been over 2 months and still no actual
... recall remedy found. My car is still a fire risk with the HEV warning light on and the same kia dealerships don't want to fix my car due to no remedy. This is insane! Why did I buy this car? I spent 19k dollars in this car and right now is completely unusable. I would like my money back but it's too late for that. I'm going to contact a lawyer now since the company has identified a recall problem but it's not fixing it. I'm hoping the NHTSA can help me somehow. I'm giving my lawyer a copy of this complaint as well.Read more
Incident date: Jul 31, 2023
The contact owns a 2018 Kia NIRO. The contact received notification of NHTSA Campaign Number 23V534000 (Power Train} however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had stated
... that a warning light had been illuminated. The manufacturer was not made aware of the issue. The approximate failure mileage was 160,000. VIN tool confirms parts not available.Read more
Incident date: Oct 13, 2023
Nothing has happened yet, but I am very concerned about my car catching on fire due to the recall notice I received. I want it fixed ASAP!
Incident date: Oct 13, 2023
Nothing has happened yet, but I am very concerned about my car catching on fire due to the recall notice I received. I want it fixed ASAP!
Incident date: Oct 13, 2023
Nothing has happened yet, but I am very concerned about my car catching on fire due to the recall notice I received. I want it fixed ASAP!
Incident date: Oct 26, 2023
The contact owns a 2018 Kia Niro. The contact received notification of NHTSA Campaign Number: 23V534000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufact
... urer was notified of the failure. The contact had not experienced a failure. VIN tool confirms parts not available.Read more
Incident date: Sep 29, 2023
Got the recall letter but kia dealer and customer service have no info about when the remedy will be available. This is a major issue as I need to sell the car now to use the cash for other urgent matters. Dont even think the dealer will give a decent wholesale amount or take them on a trade. It is
... lowering the value and decreasing the demand as its a safety hazard for the vehicle which isnt fair . How long are they legally allowed to drag this out with no compensation to all those waiting ? Is there a class action suit ? Thank you for your help ! [XXX] [XXX] or cell [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)Read more
Incident date: Mar 28, 2023
On March 28, 2023 the vehicle HEV warning light came on. I called the dealership where I was informed they did not have any mechanics available to look at it until August. No one to work on Hybrid. I then took it to a mechanic shop, And I was informed to take it to the dealer. I could not drive the
... vehicle. I called KIA, Temple Hills back, I was told if you tow the vehicle here it will just sit. April 8, 2023 had it towed to another shop, the mechanic stated he thought it was the battery, which I was informed hybrid has 3 batteries, to check with the dealer to see if they had them, or could order one. Called the dealership Temple Hills, stathat they had never heard of a battery for that car. I was told to call back next week, after he spoke with the parts dept. manager. I called back a week later, and was told they knew nothing about a Kia Niro, could not help. The mechanic looked for a battery at other shops, ebay. The one I Paid 600.00dollars for did not work. After being there for 1 month. I called Kia dealership Bowie Md. On June 6, 2023 spoke with Jacob, the advisor. The vehicle was towed there, Jacob refused to give me any updates on the vehicle after 1 month being there, just sitting. I would call him trying to get updates, he informed me that they only had one mechanic, just a whole lot of nothing, the vehicle could catch on fire. Another month passed and I went to the dealership, along with my brother. Jacob was not answering my calls/returning them. Vehicle just sitting there. Jacob, then said the mechanic that worked on the hybrid was out for surgery, he would be in touch. I asked for the Kia Corporate number, which I received. I contacted Kia, corporate on July 13, 2023, spoke with them several times, informing them that the vehicle was not operable, and I was still making car notes/ paying insurance on a vehicle that I was not driving. At the dealership now for 3 months. Jacob, not communicating I can email you documents/fax, all paperwork.Read more
Incident date: Mar 28, 2023
On March 28, 2023 the vehicle HEV warning light came on. I called the dealership where I was informed they did not have any mechanics available to look at it until August. No one to work on Hybrid. I then took it to a mechanic shop, And I was informed to take it to the dealer. I could not drive the
... vehicle. I called KIA, Temple Hills back, I was told if you tow the vehicle here it will just sit. April 8, 2023 had it towed to another shop, the mechanic stated he thought it was the battery, which I was informed hybrid has 3 batteries, to check with the dealer to see if they had them, or could order one. Called the dealership Temple Hills, stathat they had never heard of a battery for that car. I was told to call back next week, after he spoke with the parts dept. manager. I called back a week later, and was told they knew nothing about a Kia Niro, could not help. The mechanic looked for a battery at other shops, ebay. The one I Paid 600.00dollars for did not work. After being there for 1 month. I called Kia dealership Bowie Md. On June 6, 2023 spoke with Jacob, the advisor. The vehicle was towed there, Jacob refused to give me any updates on the vehicle after 1 month being there, just sitting. I would call him trying to get updates, he informed me that they only had one mechanic, just a whole lot of nothing, the vehicle could catch on fire. Another month passed and I went to the dealership, along with my brother. Jacob was not answering my calls/returning them. Vehicle just sitting there. Jacob, then said the mechanic that worked on the hybrid was out for surgery, he would be in touch. I asked for the Kia Corporate number, which I received. I contacted Kia, corporate on July 13, 2023, spoke with them several times, informing them that the vehicle was not operable, and I was still making car notes/ paying insurance on a vehicle that I was not driving. At the dealership now for 3 months. Jacob, not communicating I can email you documents/fax, all paperwork.Read more
Incident date: Mar 28, 2023
On March 28, 2023 the vehicle HEV warning light came on. I called the dealership where I was informed they did not have any mechanics available to look at it until August. No one to work on Hybrid. I then took it to a mechanic shop, And I was informed to take it to the dealer. I could not drive the
... vehicle. I called KIA, Temple Hills back, I was told if you tow the vehicle here it will just sit. April 8, 2023 had it towed to another shop, the mechanic stated he thought it was the battery, which I was informed hybrid has 3 batteries, to check with the dealer to see if they had them, or could order one. Called the dealership Temple Hills, stathat they had never heard of a battery for that car. I was told to call back next week, after he spoke with the parts dept. manager. I called back a week later, and was told they knew nothing about a Kia Niro, could not help. The mechanic looked for a battery at other shops, ebay. The one I Paid 600.00dollars for did not work. After being there for 1 month. I called Kia dealership Bowie Md. On June 6, 2023 spoke with Jacob, the advisor. The vehicle was towed there, Jacob refused to give me any updates on the vehicle after 1 month being there, just sitting. I would call him trying to get updates, he informed me that they only had one mechanic, just a whole lot of nothing, the vehicle could catch on fire. Another month passed and I went to the dealership, along with my brother. Jacob was not answering my calls/returning them. Vehicle just sitting there. Jacob, then said the mechanic that worked on the hybrid was out for surgery, he would be in touch. I asked for the Kia Corporate number, which I received. I contacted Kia, corporate on July 13, 2023, spoke with them several times, informing them that the vehicle was not operable, and I was still making car notes/ paying insurance on a vehicle that I was not driving. At the dealership now for 3 months. Jacob, not communicating I can email you documents/fax, all paperwork.Read more
Incident date: Jul 31, 2023
The contact owns a 2018 Kia Niro. The contact received a recall notification of the NHTSA Campaign Number: 23V534000 (Air Bags) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that the part was not yet available. The contact stated t
... hat the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.Read more
Incident date: Jul 12, 2023
The contact owns a 2018 Kia Niro. The contact stated that the vehicle failed to restart. The hybrid system warning was illuminated. The vehicle was towed to the dealer, where the vehicle was diagnosed, but the cause of the failure could not be determined. The vehicle was then towed to a second deale
... r, Elgin Kia (909 E Chicago St, Elgin, IL 60120), where the cause of the failure could not be determined. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 23V534000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 91,000. VIN tool confirms parts not available.Read more
Incident date: Oct 2, 2023
The contact owns a 2018 Kia Niro. The contact stated while driving at an undisclosed speed, the engine revved up. The contact stated that the accelerator pedal was depressed; however, the vehicle was slow to respond. Eventually, the vehicle shifted into gear and started to move. The contact stated t
... hat the check HEV and turn off engine error messages were displayed. The vehicle was taken to the local dealer, where it was diagnosed that a faulty engine clutch activator needed to be replaced. The mechanic informed the contact that the vehicle was not covered under a recall. The vehicle was not repaired. The contact stated that the failure was related to NHTSA Campaign Number: 23V534000 (Power Train). The manufacturer was not contacted. The failure mileage was approximately 120,000.Read more
Incident date: Oct 2, 2023
The contact owns a 2018 Kia Niro. The contact stated while driving at an undisclosed speed, the engine revved up. The contact stated that the accelerator pedal was depressed; however, the vehicle was slow to respond. Eventually, the vehicle shifted into gear and started to move. The contact stated t
... hat the check HEV and turn off engine error messages were displayed. The vehicle was taken to the local dealer, where it was diagnosed that a faulty engine clutch activator needed to be replaced. The mechanic informed the contact that the vehicle was not covered under a recall. The vehicle was not repaired. The contact stated that the failure was related to NHTSA Campaign Number: 23V534000 (Power Train). The manufacturer was not contacted. The failure mileage was approximately 120,000.Read more
Incident date: Sep 15, 2023
The contact owns a 2018 Kia Niro. The contact stated while driving approximately 65 MPH, the vehicle started shaking and vibrating abnormally. The contact stated that the accelerator pedal was depressed; however, the vehicle failed to respond as needed. The contact stated that the message "Engine Ov
... erheating - Request Service Now" and "Engine Control System" was displayed. The contact had taken the vehicle to an independent mechanic where it was diagnosed and determined that coolant had intruded into the engine block and the engine needed to be replaced. The vehicle had not been repaired. The contact attempted to contact the manufacturer but was unable to reach a Representative. The failure mileage was approximately 74,000.Read more
Incident date: Jun 9, 2023
HEV warning light on, car monitor says possible MCU failure. I just bought this car. This car is in perfect condition, no accidents all service actions in order but the warning lights make it seem like the electric engine is about to fail.
Incident date: Mar 18, 2023
The car can slow down suddenly in the middle of traffic even if I accelerate. The engine has a problem according to the mechanics who was trying to fix my car twice without succes. The car does not hold coolant liquid for more than 15 minutes. It looks like the coolant is staying somewhere in the en
... gine. It overheats too. Yes the car is available for inspection upon request. It's a high risk because the car can suddenly slow down in the middle of traffic or when leaving a light turned green. And the last time I drove it there a weird smell. Yes, an independant service center located at College Park Maryland informed me about the issue. The vheicle or compenent has not been inspected yet by the manufacturer, police, insurance representative or others. When the car starts slowing down in the middle of traffic, I feel a kind of vibration first on the gas peddale and comes up the engine light. This happened last monthRead more
Showing 50 of 72 complaints.