SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Defect Description
Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may
... experience an electrical short, which can result in an engine compartment fire while parked or driving.Read more
Consequence
An engine compartment fire while parked or driving can increase the risk of injury.
Remedy
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2
... 024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.Read more
1,730,192 vehicles affected
Manufacturer: Kia America, Inc.
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Defect Description
Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may
... experience an electrical short, which can result in an engine compartment fire while parked or driving.Read more
Consequence
An engine compartment fire while parked or driving can increase the risk of injury.
Remedy
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2
... 024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.Read more
1,730,192 vehicles affected
Manufacturer: Kia America, Inc.
ENGINE
Defect Description
Kia Motors America (Kia) is recalling certain 2012-2013 Sorento, 2012-2015 Forte and Forte Koup, 2011-2013 Optima Hybrid, 2014-2015 Soul, and 2012 Sportage vehicles. An engine compartment fire can occur while driving.
Consequence
An engine compartment fire increases the risk of injury.
Remedy
Kia will notify owners, and dealers will inspect the engine compartment for fuel and/or engine oil leaks, perform an engine test and make any repairs, including engine replacement, as necessary, free of charge. In addition, Kia dealers will update the Knock Sensor Detection System (KSDS) software,
... free of charge. The recall began January 27, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC200.Read more
294,756 vehicles affected
Manufacturer: Kia Motors America
AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE
Defect Description
Kia Motors America (Kia) is recalling certain 2010-2013 Kia Forte, Forte Koup, 2011-2013 Kia Optima and 2011-2012 Kia Optima Hybrid and Sedona vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags and seat belt pretensioners from deploy
... ing.Read more
Consequence
If the frontal air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Remedy
Kia will notify owners. For model year 2011 Sedona vehicles, Kia will instruct dealers to verify the ACU part number and, if necessary, install an extension wire harness kit between the ACU Connector and the Vehicle Harness Connector. For all other affected vehicles, Kia will instruct dealers to in
... stall the extension wire harness kit. The recall began September 28, 2018. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC165.Read more
507,587 vehicles affected
Manufacturer: Kia Motors America
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
Defect Description
Kia Motors America (Kia) is recalling certain 2012-2014 Forte and Forte Koup vehicles. The brake pedal stopper pad can deteriorate allowing the brake light switch plunger to remain extended when the brake pedal is released. This will allow the brake lights to remain illuminated continuously. It c
... an also allow the shift lever to be moved without depressing the brake pedal, or activate the engine management brake pedal override feature.Read more
Consequence
If the brake light switch plunger does not retract as it should when the brake pedal is not being pressed, the brake lights may stay illuminated preventing accurate communication to following vehicles that the vehicle is slowing or stopping. Additionally, if the brake switch plunger is not retracted
... , then the transmission can be shifted out of PARK without depressing the brake pedal. Either condition increases the risk of a crash.Read more
Remedy
Kia will notify owners, and dealers will replace the brake pedal stopper pad, free of charge. The recall is expected to begin January 30, 2018. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC158.
134,366 vehicles affected
Manufacturer: Kia Motors America
SEAT BELTS:FRONT:RETRACTOR
Defect Description
Kia Motors America (Kia) is recalling certain model year 2013 Forte vehicles manufactured September 10, 2012, to October 31, 2012. The screws that hold the front seatbelt retractor retaining plates may not have been properly tightened, and as a result, the seatbelt retractor retaining plates may br
... eak in a crash.Read more
Consequence
If a retaining plate breaks during a crash, pieces of the plate could strike the occupants, increasing risk of injury.
Remedy
Kia will notify owners, and dealers will inspect and replace both front seatbelt assemblies, as necessary, free of charge. Owners may contact Kia customer service at 1-800-333-4542. The recall began July 1, 2016. Kia's number for this recall is SC132.
5,245 vehicles affected
Manufacturer: Kia Motors America
Complaint Statistics
271 total complaints
26 crashes 23 fires 27 injuries 3 deaths
Top Reported Components
| Component | Complaints |
| ENGINE | 106 |
| ELECTRICAL SYSTEM | 24 |
| SERVICE BRAKES | 24 |
| AIR BAGS | 16 |
| EXTERIOR LIGHTING | 14 |
| STEERING | 13 |
| SERVICE BRAKES, HYDRAULIC | 13 |
| UNKNOWN OR OTHER | 13 |
| POWER TRAIN | 10 |
| SEAT BELTS | 8 |
Incident date: Mar 1, 2026
The contact owns a 2013 Kia Forte. The contact stated that while driving approximately 60 MPH, the vehicle suddenly stalled and failed to restart. The vehicle was towed to the local dealer who diagnosed that the piston rings had failed, causing catastrophic engine damages. The contact was advised th
... at the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 139,000.Read more
Incident date: Oct 15, 2025
The system that is failing are the brakes and the tail lights. They used to be an open recall for the brake pedal stopper pad, however I’m not sure if that part is able to break again because in October I remember hitting the break and something I heard a crack down by the pedal, but I wasn’t ab
... le to see if anything had broken. I can’t check after that. I’ve have had continuous issues with my tail lights. The tail lights won’t turn on. They’ll turn on sometimes sometimes they won’t. The tail lights will stay on. I won’t blink when I break. They’ll just stay on one of them will be on the others will be off.Read more
Incident date: Oct 15, 2025
The system that is failing are the brakes and the tail lights. They used to be an open recall for the brake pedal stopper pad, however I’m not sure if that part is able to break again because in October I remember hitting the break and something I heard a crack down by the pedal, but I wasn’t ab
... le to see if anything had broken. I can’t check after that. I’ve have had continuous issues with my tail lights. The tail lights won’t turn on. They’ll turn on sometimes sometimes they won’t. The tail lights will stay on. I won’t blink when I break. They’ll just stay on one of them will be on the others will be off.Read more
Incident date: Dec 20, 2025
The contact owns a 2013 Kia Forte. The contact stated that while driving at 30 MPH, the brake pedal failed to operate as needed and depressed to the floorboard without warning. As a result of the brake failure, the contact crashed into the rear of another vehicle. The contact stated that both front
... driver and front passenger seat belts failed to retract as both she and her son were violently jerked forward upon impact. The air bags deployed upon impact. A police report was filed. Both the contact and her son were treated for minor pain and bruising at a local hospital. The whereabouts of the other driver are unknown. The vehicle was driven to an independent mechanic, where the contact was given an estimate for the repair. Neither the manufacturer nor the dealer had yet been notified of the failure. Upon investigation, the contact discovered that there were two recalls on the vehicle, NHTSA Campaign Number: 17V773000 (Service Brakes, Hydraulics) and NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulics). The vehicle was not repaired and remained in the possession of the independent mechanic, where it could be salvaged. The failure mileage was approximately 159,000.Read more
Crash
2 injured
Incident date: Aug 1, 2025
The engine has been making humming noise which is getting louder with time
Incident date: Aug 10, 2025
The electric side mirror/s controls not working correctly. The motor is buzzing and unable to set the mirrors accurately. This could drain the cars battery. The electric mirror had to be disconnect until gets repaired.
Incident date: Feb 16, 2025
The contact owned a 2013 Kia Forte. The contact stated that her daughter was occupying the front passenger's side seat while the wife of the contact's daughter was driving 65 MPH. The contact stated that another vehicle that was driving approximately 100 MPH crashed into the rear driver's side of th
... e vehicle, causing the vehicle to roll over approximately 4-5 times. The vehicle landed on its driver's side against a tree. The air bags failed to deploy and the seat belt failed to restrain the contact's daughter. The emergency units arrived at the scene, cut the vehicle, assisted both passengers out of the vehicle and transported the passengers to the hospital. The driver sustained bruises and whiplash and received assistance from a chiropractor. The contact's daughter sustained a break to the c6, fracture of the c7, t2 t3, t4 and t7, , sustained a broken left clavicle, large laceration on the right thigh, bulging of the C6, broken front teeth and a strain of the natural neck curve. Additionally, the contact's daughter was partially scalped and nearly died due to blood cloths in the lungs and legs caused by body trauma. The contact's daughter underwent surgeries on the scalp and neck and was currently undergoing physical therapy and pain management. The vehicle was towed and totaled. A police report was filed but the contact did not have the information available. The dealer and the manufacturer were notified of the failure. The failure mileage was unknown.Read more
Crash
2 injured
Incident date: Feb 16, 2025
The contact owned a 2013 Kia Forte. The contact stated that her daughter was occupying the front passenger's side seat while the wife of the contact's daughter was driving 65 MPH. The contact stated that another vehicle that was driving approximately 100 MPH crashed into the rear driver's side of th
... e vehicle, causing the vehicle to roll over approximately 4-5 times. The vehicle landed on its driver's side against a tree. The air bags failed to deploy and the seat belt failed to restrain the contact's daughter. The emergency units arrived at the scene, cut the vehicle, assisted both passengers out of the vehicle and transported the passengers to the hospital. The driver sustained bruises and whiplash and received assistance from a chiropractor. The contact's daughter sustained a break to the c6, fracture of the c7, t2 t3, t4 and t7, , sustained a broken left clavicle, large laceration on the right thigh, bulging of the C6, broken front teeth and a strain of the natural neck curve. Additionally, the contact's daughter was partially scalped and nearly died due to blood cloths in the lungs and legs caused by body trauma. The contact's daughter underwent surgeries on the scalp and neck and was currently undergoing physical therapy and pain management. The vehicle was towed and totaled. A police report was filed but the contact did not have the information available. The dealer and the manufacturer were notified of the failure. The failure mileage was unknown.Read more
Crash
2 injured
Incident date: Jun 5, 2025
Steering column coupler has repeatedly gone bad, causing clicking and play in the steering wheel. There is an open recall for this issue on Kia optima’s, which use the same part. I’ve had this issue diagnosed and fixed by 2 different shops. It is an extremely common issue in these cars.
Incident date: Nov 24, 2024
On 11/20/2024 I spoke to Denise Sanchez , she is the service manager for KIA and the reason of the call was about a complaint from Joel Sambrano one of her associates that was very unprofessional when I first called to set up the appointment for the recall. On 11/24/2024, I had a towing company del
... ivered my 2013 KIA Forte to the service department at the Laredo KIA dealership for a recall on the engine. That day I did received a call from her telling me that my vehicle was there, but supposedly I did not had an appointment. I was upset with her because twice I had spoken to her about me taking the vehicle there and she was telling me that I didn't. Three weeks passed and I never heard of the dealership, so I called them and requested to speak to her, she informed me that my vehicle was parked in the back still and that they haven't had my vehicle checked because I did not have an appointment. So I told her that since she took it upon herself to do that, I was going to file a complaint against her with I did with corporate office. I was given this case#[XXX] by Monica, and she said that she will call me back with the status of my vehicle. A week passed and I got a call from the Laredo KIA dealership telling me that I had to go to the dealership to pick up my battery, and take them back the battery after it was recharged or a new battery because my vehicle won't start. That sounded to me very offensive so I told her that it wasn't my fault that the manager kept my vehicle all that time there, so the battery got damaged also so that was her fault and she needed to deal with that situation. A few days later I contacted corporate again but I found out that the complaints that they were making, they were sending them to her and she was the one responding to those complaints against her. I spoke to the manager Mario and he said to me that he was going to assist me with this , but till this day hasn't done anything to fix the issue other than giving me excuses. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORRead more
Incident date: Apr 12, 2025
Not an incident but I have noticed a whining noise and also a knocking noise coming from the engine and I've been told that it could be lifters or pistons not sure which but alot of others have complained about the same noises on their vehicles. If they were faulty from being built shouldnt the manu
... facturer replace these parts? That can be costly and if people are like me on a fixed income, I simply cant afford to come out of pocket for these repairs! They should have recalls on these parts. My car needs these replaced now and I just cant afford it like I'm sure many others cant. Yall should be ashamed of yourselves for selling vehicles that you cant stand by! The whole engine probably needs replacing now. Just something that you all should be aware of, in which I'm sure you are...and just refuse to address the issuesRead more
Incident date: Mar 14, 2025
As I’m reading it states that my knock sensor detection system and HECU FUSE NEEDS REPLACEMENT.
Incident date: Feb 26, 2025
Issue with having to replace brake and taillights too often
Incident date: Feb 26, 2025
Issue with having to replace brake and taillights too often
Incident date: Feb 26, 2025
Issue with having to replace brake and taillights too often
Incident date: Oct 5, 2024
On [XXX] , my 2013 Kia Forte SX Koup caught fire while I was driving on the tollway. Kia failed to notify me that I was sold a Lemon Car, leading to this life-threatening incident. The steering wheel and gas pedal became unresponsive, and my brakes stiffened, making it extremely difficult to stop. I
... feared for my life and safety as I struggled to pull over. After parking, I smelled fumes and saw fire under the hood. I called 911, and emergency services arrived to extinguish the fire. As a result, I now have respiratory issues from inhaling fumes, migraines from hitting my head, and a pulled muscle from forcing the locked steering. I have been unable to seek medical care due to the financial burden of renting a car, which has cost me $1,083.74 so far, using funds intended for rent. I contacted Kia on October 9th, 2024, but they delayed their response until October 15th. Since then, they have continuously prolonged the process, now saying it will take over a month and a half. Kia also failed to notify me of a recall related to this issue, which I later discovered on my own. I am requesting immediate action from Kia, including reimbursement for my rental, vehicle replacement, and compensation for medical expenses. Kia's delays and lack of concern for my safety and well-being are unacceptable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)Read more
Fire
1 injured
Incident date: Aug 1, 2024
The contact owns a 2013 Kia Forte EX. The contact stated that while his daughter was driving 55 MPH, she noticed smoke emerging from the vehicle. The driver pulled over and called roadside assistance. All the warning lights illuminated. Upon arrival, roadside assistance informed the driver the engin
... e had caught fire and had seized. It was unknown how the fire was extinguished. The contact stated that the failure was due to NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The vehicle was towed to an independent mechanic, who informed him the engine needed to be replaced. The vehicle was repaired. The local dealer was not contacted. The manufacturer was contacted, who started a claim. The manufacturer requested a photo of the engine but the contact stated that he did not have any photos. The failure mileage was approximately 118,150.Read more
Fire
Incident date: Aug 1, 2024
The contact owns a 2013 Kia Forte EX. The contact stated that while his daughter was driving 55 MPH, she noticed smoke emerging from the vehicle. The driver pulled over and called roadside assistance. All the warning lights illuminated. Upon arrival, roadside assistance informed the driver the engin
... e had caught fire and had seized. It was unknown how the fire was extinguished. The contact stated that the failure was due to NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The vehicle was towed to an independent mechanic, who informed him the engine needed to be replaced. The vehicle was repaired. The local dealer was not contacted. The manufacturer was contacted, who started a claim. The manufacturer requested a photo of the engine but the contact stated that he did not have any photos. The failure mileage was approximately 118,150.Read more
Fire
Incident date: Jun 22, 2024
The contact owns a 2013 Kia Forte. The contact stated while driving 35 MPH, the vehicle unintendedly accelerated to 55-70 MPH. The contact stated that upon depressing the brake pedal slightly, the vehicle came to a complete stop. The ABS, traction control, and ECU warning lights were illuminated. Th
... e vehicle was taken to an independent mechanic, who related the failure to NHTSA Campaign Number: 17V773000 (Service Brakes, Hydraulic) and 23V652000 (Service Brakes, Hydraulic). The vehicle was taken to the residence, where the contact opened the hood and noticed an abnormal burning odor and smoke. The vehicle was taken to the dealer, where it was diagnosed that the battery had failed, and the HECU fuse box had melted. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 150,000.Read more
Incident date: Jun 22, 2024
The contact owns a 2013 Kia Forte. The contact stated while driving 35 MPH, the vehicle unintendedly accelerated to 55-70 MPH. The contact stated that upon depressing the brake pedal slightly, the vehicle came to a complete stop. The ABS, traction control, and ECU warning lights were illuminated. Th
... e vehicle was taken to an independent mechanic, who related the failure to NHTSA Campaign Number: 17V773000 (Service Brakes, Hydraulic) and 23V652000 (Service Brakes, Hydraulic). The vehicle was taken to the residence, where the contact opened the hood and noticed an abnormal burning odor and smoke. The vehicle was taken to the dealer, where it was diagnosed that the battery had failed, and the HECU fuse box had melted. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 150,000.Read more
Incident date: Jul 16, 2024
I purchased my 2013 Kia Forte EX5 used with 35,000 and now have 165,000 with normal wear n tear I've been mostly satisfied except with the head lights, tail and brake lights and the plate lights. Until reading here, I didn't make the connection that Yes, I have spent a lot of time and money on gett
... ing these replaced multiple times each year-seems every oil change there's been a bulb out. No melting of the socket just a blub blown. I go to Advance auto, and thankfully they are adept in swapping out the front lights but for all the rear I most have to get a mechanicRead more
Incident date: Jul 16, 2024
I purchased my 2013 Kia Forte EX5 used with 35,000 and now have 165,000 with normal wear n tear I've been mostly satisfied except with the head lights, tail and brake lights and the plate lights. Until reading here, I didn't make the connection that Yes, I have spent a lot of time and money on gett
... ing these replaced multiple times each year-seems every oil change there's been a bulb out. No melting of the socket just a blub blown. I go to Advance auto, and thankfully they are adept in swapping out the front lights but for all the rear I most have to get a mechanicRead more
Incident date: Jul 13, 2024
I recently discovered that my car has a could safety recalls, regarding the HECU possibly having a short, and a brittle brake switch stopper. I called my local Kia dealer - Cartown Kia in Nicholasville, KY - about this issue, and was informed that it might not potentially be fixed for upwards of 2
... months (2 weeks of I show up with my car today). This is not going to be fixed in a timely manner, especially with the risk of my car catching fire, and the dealership not providing a loaner car.Read more
Incident date: Jul 13, 2024
I recently discovered that my car has a could safety recalls, regarding the HECU possibly having a short, and a brittle brake switch stopper. I called my local Kia dealer - Cartown Kia in Nicholasville, KY - about this issue, and was informed that it might not potentially be fixed for upwards of 2
... months (2 weeks of I show up with my car today). This is not going to be fixed in a timely manner, especially with the risk of my car catching fire, and the dealership not providing a loaner car.Read more
Incident date: Jul 1, 2024
8/24/22, 2/3/23, 10/23/23. 6/14/24 I began getting random illumination of an ICON of an engine. It would come on then off. When I called KIA, I was told if the light stayed on then get an appointment with Kia. The illumination rarely stayed on then I got a recall letter, so I got an appointment wi
... th Kia rather soon initially. I didn't get much information on the matter from the mechanic and that bothered me. I started leaving the car parked due to getting a run around from Kia. There were problems in slow starting the vehicle as well as light issues inside and outside the vehicle, so I got a new battery. There were some weird types of shakings or types of car seizures at times. During August 2022, Kia ran some software tests. Kia continued to service my vehicle and the prices got expensive. With all the tests and repairs the vehicle MIL returned then it failed to start and at times, it began having difficulty starting during 2023. I began contacting Kia and its manufacturer more often about the times my car was out and had to be tolled a few times during last year until the starter had to be replaced last year. The Kia dealer initially tried to scheduled appointment during the month of September, 2024 as the MIA and some other Haydraulic light came on and made it more difficult to even drive. I was told they were seriously busy when I called Kia. Then the next appointment when I called the dealer of Kia on 6/18/24 was set for 7/17/24 in VB, but I never got any calls or confirmation. I called numerous times. It was really frustrating even after I been contacting Kia and the manufactural numerous times without any returned calls. I got a similar recall on my Kia 2019, Cadenza during the end of May 2024. I hope I can get my 2013 back soon before this other car needs fixing or breaks down, too. Both of these vehicles were purchased new. I don't understand why it is taking so long to fix with a fuse. I had considered trying to sale as I need my vehicle(s).Read more
Incident date: Jul 1, 2024
8/24/22, 2/3/23, 10/23/23. 6/14/24 I began getting random illumination of an ICON of an engine. It would come on then off. When I called KIA, I was told if the light stayed on then get an appointment with Kia. The illumination rarely stayed on then I got a recall letter, so I got an appointment wi
... th Kia rather soon initially. I didn't get much information on the matter from the mechanic and that bothered me. I started leaving the car parked due to getting a run around from Kia. There were problems in slow starting the vehicle as well as light issues inside and outside the vehicle, so I got a new battery. There were some weird types of shakings or types of car seizures at times. During August 2022, Kia ran some software tests. Kia continued to service my vehicle and the prices got expensive. With all the tests and repairs the vehicle MIL returned then it failed to start and at times, it began having difficulty starting during 2023. I began contacting Kia and its manufacturer more often about the times my car was out and had to be tolled a few times during last year until the starter had to be replaced last year. The Kia dealer initially tried to scheduled appointment during the month of September, 2024 as the MIA and some other Haydraulic light came on and made it more difficult to even drive. I was told they were seriously busy when I called Kia. Then the next appointment when I called the dealer of Kia on 6/18/24 was set for 7/17/24 in VB, but I never got any calls or confirmation. I called numerous times. It was really frustrating even after I been contacting Kia and the manufactural numerous times without any returned calls. I got a similar recall on my Kia 2019, Cadenza during the end of May 2024. I hope I can get my 2013 back soon before this other car needs fixing or breaks down, too. Both of these vehicles were purchased new. I don't understand why it is taking so long to fix with a fuse. I had considered trying to sale as I need my vehicle(s).Read more
Incident date: Jul 1, 2024
8/24/22, 2/3/23, 10/23/23. 6/14/24 I began getting random illumination of an ICON of an engine. It would come on then off. When I called KIA, I was told if the light stayed on then get an appointment with Kia. The illumination rarely stayed on then I got a recall letter, so I got an appointment wi
... th Kia rather soon initially. I didn't get much information on the matter from the mechanic and that bothered me. I started leaving the car parked due to getting a run around from Kia. There were problems in slow starting the vehicle as well as light issues inside and outside the vehicle, so I got a new battery. There were some weird types of shakings or types of car seizures at times. During August 2022, Kia ran some software tests. Kia continued to service my vehicle and the prices got expensive. With all the tests and repairs the vehicle MIL returned then it failed to start and at times, it began having difficulty starting during 2023. I began contacting Kia and its manufacturer more often about the times my car was out and had to be tolled a few times during last year until the starter had to be replaced last year. The Kia dealer initially tried to scheduled appointment during the month of September, 2024 as the MIA and some other Haydraulic light came on and made it more difficult to even drive. I was told they were seriously busy when I called Kia. Then the next appointment when I called the dealer of Kia on 6/18/24 was set for 7/17/24 in VB, but I never got any calls or confirmation. I called numerous times. It was really frustrating even after I been contacting Kia and the manufactural numerous times without any returned calls. I got a similar recall on my Kia 2019, Cadenza during the end of May 2024. I hope I can get my 2013 back soon before this other car needs fixing or breaks down, too. Both of these vehicles were purchased new. I don't understand why it is taking so long to fix with a fuse. I had considered trying to sale as I need my vehicle(s).Read more
Incident date: Jun 1, 2024
The contact owns a 2013 Kia Forte. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repa
... ir. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The contact stated that the vehicle stalled. The vehicle was able to be restarted and taken to a dealer. The dealer was not able to diagnose the vehicle; however, an unknown software update was performed, and it was confirmed that parts for the recall repair were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 32,000. Parts distribution disconnect.Read more
Incident date: Sep 25, 2023
The contact owns a 2013 Kia Forte. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repai
... r. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.Read more
Incident date: Dec 22, 2023
I took my car into the dealership to be told there’s not yet a remedy for my cars it’s been 5months and now my cars stalling and the check engine light is flashing after I just had repairs done in April
Incident date: Dec 22, 2023
I took my car into the dealership to be told there’s not yet a remedy for my cars it’s been 5months and now my cars stalling and the check engine light is flashing after I just had repairs done in April
Incident date: Apr 12, 2024
The contact owned a 2013 Kia Forte. The contact stated that while at a complete stop at the traffic light, the check engine warning light was illuminated. The contact stated that after accelerating at 20 MPH from the complete stop, another vehicle crashed into the passenger's side of the vehicle, an
... d the vehicle was pushed towards a residence. The contact stated that the brake pedal was depressed, but the vehicle failed to respond, causing the front end of the vehicle to crash into the residence. The air bags deployed. There was no injury sustained. A police report was filed. The vehicle was towed and totaled. The dealer was notified of the failure. The contact later received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic), which she related to the failure. The manufacturer was not notified of the failure. The failure mileage was unknown.Read more
Crash
Incident date: Apr 12, 2024
The contact owned a 2013 Kia Forte. The contact stated that while at a complete stop at the traffic light, the check engine warning light was illuminated. The contact stated that after accelerating at 20 MPH from the complete stop, another vehicle crashed into the passenger's side of the vehicle, an
... d the vehicle was pushed towards a residence. The contact stated that the brake pedal was depressed, but the vehicle failed to respond, causing the front end of the vehicle to crash into the residence. The air bags deployed. There was no injury sustained. A police report was filed. The vehicle was towed and totaled. The dealer was notified of the failure. The contact later received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic), which she related to the failure. The manufacturer was not notified of the failure. The failure mileage was unknown.Read more
Crash
Incident date: Jan 1, 2021
The contact owns a 2013 Kia Forte. The contact stated that while driving at unknown speeds, smoke was detected, and vehicle was extremely hot. The contact stated that it was unknown if there were any warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V652000 (S
... ervice Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The approximate failure mileage was 89,000. VIN tool confirms parts not available.Read more
Incident date: Jul 1, 2023
The contact owns a 2013 Kia Forte. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The cont
... act stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.Read more
Incident date: Mar 2, 2024
There's a very dangerous fire hazard warning recall for my vehicle and no remedy offered. It's been 6 months since the recall announcement. I do not want to be driving around a match waiting to be sparked. It's a danger to me and the public. I request a remedy as getting a I still currently owe aro
... und $7,000 on this vehicle. I feel like everyday I'm driving I'm taking a risk considering an "engine compartment fire could take place while parked or driving."Read more
Incident date: Jan 29, 2024
MY WINDOWS BEGAN TO ROLL UP SLOWER THAN USUAL. WHEN I ROLL MY WINDOW UP SEEMS LIKE MY LIGHTS WOULD DIM. BUT NOT ALL THE TIME. ON THIS PARTICULAR DAY, I PARKED MY CAR. IT SEEMED TO BE RUNNING JUST FINE BEFORE I TURNED IT OFF. HOWEVER, WHEN I WENT BACK OUT TO TURN IT ON, THE KEY WOULD NOT TURN NOR WOU
... LD THE GEAR MOVE. ONCE I SAT FOR HOURS WAITING FOR A FAMILY MEMBER TO ASSIST ME. THE FAMILY MEMBER CAME AND WAS ABLE TO GET THE CAR STARTED. ONCE STARTED WE BEGAN TO SEE AND SMELL SMOKE. IT SMELLED LIKE ELECTRICITY. THE CAR DIED OUT AND CONTINUED TO SMOKE REALLY BAD AND THE SMELL OF ELECTRICTY BECAME STRONGER. THE CAR WOULD NO LONGER START.Read more
Fire
Incident date: Jan 29, 2024
MY WINDOWS BEGAN TO ROLL UP SLOWER THAN USUAL. WHEN I ROLL MY WINDOW UP SEEMS LIKE MY LIGHTS WOULD DIM. BUT NOT ALL THE TIME. ON THIS PARTICULAR DAY, I PARKED MY CAR. IT SEEMED TO BE RUNNING JUST FINE BEFORE I TURNED IT OFF. HOWEVER, WHEN I WENT BACK OUT TO TURN IT ON, THE KEY WOULD NOT TURN NOR WOU
... LD THE GEAR MOVE. ONCE I SAT FOR HOURS WAITING FOR A FAMILY MEMBER TO ASSIST ME. THE FAMILY MEMBER CAME AND WAS ABLE TO GET THE CAR STARTED. ONCE STARTED WE BEGAN TO SEE AND SMELL SMOKE. IT SMELLED LIKE ELECTRICITY. THE CAR DIED OUT AND CONTINUED TO SMOKE REALLY BAD AND THE SMELL OF ELECTRICTY BECAME STRONGER. THE CAR WOULD NO LONGER START.Read more
Fire
Incident date: Jan 29, 2024
MY WINDOWS BEGAN TO ROLL UP SLOWER THAN USUAL. WHEN I ROLL MY WINDOW UP SEEMS LIKE MY LIGHTS WOULD DIM. BUT NOT ALL THE TIME. ON THIS PARTICULAR DAY, I PARKED MY CAR. IT SEEMED TO BE RUNNING JUST FINE BEFORE I TURNED IT OFF. HOWEVER, WHEN I WENT BACK OUT TO TURN IT ON, THE KEY WOULD NOT TURN NOR WOU
... LD THE GEAR MOVE. ONCE I SAT FOR HOURS WAITING FOR A FAMILY MEMBER TO ASSIST ME. THE FAMILY MEMBER CAME AND WAS ABLE TO GET THE CAR STARTED. ONCE STARTED WE BEGAN TO SEE AND SMELL SMOKE. IT SMELLED LIKE ELECTRICITY. THE CAR DIED OUT AND CONTINUED TO SMOKE REALLY BAD AND THE SMELL OF ELECTRICTY BECAME STRONGER. THE CAR WOULD NO LONGER START.Read more
Fire
Incident date: Aug 28, 2023
Engine light abs sensor from right wheel Repair at Mavis Tire 1701 19th St Bessemer Al 35020 phone# Mavis 205 666 0750 Repair made 08/18/2023 $381.12 total I have invoice from Mavis Tire I am unable to send my invoice.
Incident date: Aug 28, 2023
Engine light abs sensor from right wheel Repair at Mavis Tire 1701 19th St Bessemer Al 35020 phone# Mavis 205 666 0750 Repair made 08/18/2023 $381.12 total I have invoice from Mavis Tire I am unable to send my invoice.
Incident date: Aug 28, 2023
Engine light abs sensor from right wheel Repair at Mavis Tire 1701 19th St Bessemer Al 35020 phone# Mavis 205 666 0750 Repair made 08/18/2023 $381.12 total I have invoice from Mavis Tire I am unable to send my invoice.
Incident date: Nov 14, 2023
The contact owns a 2013 Kia Forte. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repai
... r. The local dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.Read more
Incident date: Nov 28, 2023
The contact owns a 2013 Kia Forte. The contact stated that while driving at approximately 40–45 MPH, the vehicle was shaking and vibrating abnormally. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA Campaign Number: 23
... V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The approximate failure mileage was 99,000. VIN tool confirms parts not available.Read more
Incident date: Aug 14, 2023
Driving one day and check engine light came on. Car began to stutter and a billow of white smoke came from rear. Vehicle was disabled. Towed to Kia dealership. Dealership states they are doing a cylinder test. The car has been at the dealership since 08/14/2023. I have reached out to the dealer 5 ti
... mes and have not gotten a response. Each time I have called I have been told that a service advisor will call me back. They won’t even tell me what’s wrong or causing the car to shut off and overheat. Car starts normally and then within ten minutes white smoke appears from the exhaust. Also hot liquid steams off engine. Last time I contacted the dealer was on 11/30/23. They said a service advisor would call me back. It is currently 12/12/23 and my issue is still not resolved. Car is still at dealership and has not moved. I am the second owner of the vehicle and have a extended warranty through a third party.Read more
Incident date: Dec 2, 2023
In November 2022 the brake pedal kept sticking to the floor or halfway down causing sudden jerk of the car. Took it to Paramount Kia in Hickory North Carolina. This was a recall. THey repaired the problem. In October, 2023, same thing is happening again. Went to Kia dealership in December. T
... hey even kept it over night because this happens in colder weather. They drove it in the morning. THe temperature did not drop enough. THey called me and said there was nothing wrong and to come get the car. I had called them before this and told them the same thing was happening again like it did in 2022. They were familiar with the car. They basically refused to help me. I let a relative drive the car when weather was cold and they told me when they put on the brake, they almost went through the windshield. I need this to be fixed again. Dealership had told me they were not going to replace the same part a second time.Read more
Incident date: Nov 24, 2023
The contact owns a 2013 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The co
... ntact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.Read more
Incident date: Oct 22, 2023
The contact owns a 2013 Kia Forte. The contact stated while driving at an undisclosed speed, he observed smoke coming from the passenger’s side of the engine compartment, prompting him to pull to the shoulder of the roadway. After restarting the vehicle, the vehicle returned to normal functionalit
... y, but the failure became a regular occurrence. The check engine and ABS warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the fuel pump. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to an independent mechanic, who diagnosed a failure with the thermostat. The vehicle was repaired, but the failure reoccurred. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); the VIN was included, but the parts were not yet available. The manufacturer was not notified of the failure. The failure mileage was 196,000.Read more
Incident date: Nov 22, 2023
The contact owns a 2013 Kia Forte. The contact received notification of NHTSA Campaign Number: 23V440000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The cont
... act stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.Read more
Incident date: Nov 3, 2023
Hi, I brought my car to a local kia dealer for the open recalls stated above and the dealership Crain Kia has refused to fix it for a unknown reason. The dealer inspected it and told me they needed to stop because of the engine being a used one? it was not clear on exactly why but that is all they
... told me. I know that the recall is for engine fire and safety so its not clear as to why they would refuse to fix itRead more
Showing 50 of 271 complaints.