ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Defect Description
Kia America, Inc. (Kia) is recalling certain 2025 Kia K4, 2025-2026 Sorento, Sorento Hybrid, Sorento Plug-In Hybrid Electric (PHEV), 2026 Sportage, Sportage Hybrid, Sportage PHEV, K5, EV9, Carnival, and Carnival Hybrid vehicles. Due to a software error, the instrument panel display may fail. As suc
... h, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Controls and Displays" and 138, "Tire Pressure Monitoring System."Read moreConsequence
An instrument panel display that fails to show critical safety information, such as the speedometer, tire pressure, or warning lights, increases the risk of a crash.
Remedy
The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed March 26, 2026. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC361. Vehicle Identification Numbe
... rs (VINs) involved in this recall will become searchable on NHTSA.gov on February 9, 2026.Read more42,677 vehicles affected
Manufacturer: Kia America, Inc.
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Defect Description
Kia America, Inc. (Kia) is recalling certain 2025 Kia K4, 2025-2026 Sorento, Sorento Hybrid, Sorento Plug-In Hybrid Electric (PHEV), 2026 Sportage, Sportage Hybrid, Sportage PHEV, K5, EV9, Carnival, and Carnival Hybrid vehicles. Due to a software error, the instrument panel display may fail. As suc
... h, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Controls and Displays" and 138, "Tire Pressure Monitoring System."Read moreConsequence
An instrument panel display that fails to show critical safety information, such as the speedometer, tire pressure, or warning lights, increases the risk of a crash.
Remedy
The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed March 26, 2026. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC361. Vehicle Identification Numbe
... rs (VINs) involved in this recall will become searchable on NHTSA.gov on February 9, 2026.Read more42,677 vehicles affected
Manufacturer: Kia America, Inc.
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Defect Description
Kia America, Inc. (Kia) is recalling certain 2025 Kia K4, 2025-2026 Sorento, Sorento Hybrid, Sorento Plug-In Hybrid Electric (PHEV), 2026 Sportage, Sportage Hybrid, Sportage PHEV, K5, EV9, Carnival, and Carnival Hybrid vehicles. Due to a software error, the instrument panel display may fail. As suc
... h, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Controls and Displays" and 138, "Tire Pressure Monitoring System."Read moreConsequence
An instrument panel display that fails to show critical safety information, such as the speedometer, tire pressure, or warning lights, increases the risk of a crash.
Remedy
The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed March 26, 2026. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC361. Vehicle Identification Numbe
... rs (VINs) involved in this recall will become searchable on NHTSA.gov on February 9, 2026.Read more42,677 vehicles affected
Manufacturer: Kia America, Inc.
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Defect Description
Kia America, Inc. (Kia) is recalling certain 2025 Kia K4, 2025-2026 Sorento, Sorento Hybrid, Sorento Plug-In Hybrid Electric (PHEV), 2026 Sportage, Sportage Hybrid, Sportage PHEV, K5, EV9, Carnival, and Carnival Hybrid vehicles. Due to a software error, the instrument panel display may fail. As suc
... h, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Controls and Displays" and 138, "Tire Pressure Monitoring System."Read moreConsequence
An instrument panel display that fails to show critical safety information, such as the speedometer, tire pressure, or warning lights, increases the risk of a crash.
Remedy
The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed March 26, 2026. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC361. Vehicle Identification Numbe
... rs (VINs) involved in this recall will become searchable on NHTSA.gov on February 9, 2026.Read more42,677 vehicles affected
Manufacturer: Kia America, Inc.
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Defect Description
Kia America, Inc. (Kia) is recalling certain 2025 Kia K4, 2025-2026 Sorento, Sorento Hybrid, Sorento Plug-In Hybrid Electric (PHEV), 2026 Sportage, Sportage Hybrid, Sportage PHEV, K5, EV9, Carnival, and Carnival Hybrid vehicles. Due to a software error, the instrument panel display may fail. As suc
... h, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Controls and Displays" and 138, "Tire Pressure Monitoring System."Read moreConsequence
An instrument panel display that fails to show critical safety information, such as the speedometer, tire pressure, or warning lights, increases the risk of a crash.
Remedy
The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed March 26, 2026. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC361. Vehicle Identification Numbe
... rs (VINs) involved in this recall will become searchable on NHTSA.gov on February 9, 2026.Read more42,677 vehicles affected
Manufacturer: Kia America, Inc.
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Defect Description
Kia America, Inc. (Kia) is recalling certain 2025 Kia K4, 2025-2026 Sorento, Sorento Hybrid, Sorento Plug-In Hybrid Electric (PHEV), 2026 Sportage, Sportage Hybrid, Sportage PHEV, K5, EV9, Carnival, and Carnival Hybrid vehicles. Due to a software error, the instrument panel display may fail. As suc
... h, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Controls and Displays" and 138, "Tire Pressure Monitoring System."Read moreConsequence
An instrument panel display that fails to show critical safety information, such as the speedometer, tire pressure, or warning lights, increases the risk of a crash.
Remedy
The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed March 26, 2026. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC361. Vehicle Identification Numbe
... rs (VINs) involved in this recall will become searchable on NHTSA.gov on February 9, 2026.Read more42,677 vehicles affected
Manufacturer: Kia America, Inc.
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Defect Description
Kia America, Inc. (Kia) is recalling certain 2025 Kia K4, 2025-2026 Sorento, Sorento Hybrid, Sorento Plug-In Hybrid Electric (PHEV), 2026 Sportage, Sportage Hybrid, Sportage PHEV, K5, EV9, Carnival, and Carnival Hybrid vehicles. Due to a software error, the instrument panel display may fail. As suc
... h, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Controls and Displays" and 138, "Tire Pressure Monitoring System."Read moreConsequence
An instrument panel display that fails to show critical safety information, such as the speedometer, tire pressure, or warning lights, increases the risk of a crash.
Remedy
The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed March 26, 2026. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC361. Vehicle Identification Numbe
... rs (VINs) involved in this recall will become searchable on NHTSA.gov on February 9, 2026.Read more42,677 vehicles affected
Manufacturer: Kia America, Inc.
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Defect Description
Kia America, Inc. (Kia) is recalling certain 2025 Kia K4, 2025-2026 Sorento, Sorento Hybrid, Sorento Plug-In Hybrid Electric (PHEV), 2026 Sportage, Sportage Hybrid, Sportage PHEV, K5, EV9, Carnival, and Carnival Hybrid vehicles. Due to a software error, the instrument panel display may fail. As suc
... h, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Controls and Displays" and 138, "Tire Pressure Monitoring System."Read moreConsequence
An instrument panel display that fails to show critical safety information, such as the speedometer, tire pressure, or warning lights, increases the risk of a crash.
Remedy
The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed March 26, 2026. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC361. Vehicle Identification Numbe
... rs (VINs) involved in this recall will become searchable on NHTSA.gov on February 9, 2026.Read more42,677 vehicles affected
Manufacturer: Kia America, Inc.
Complaint Statistics
7 total complaints
Top Reported Components
| Component | Complaints |
|---|
| POWER TRAIN | 3 |
| ELECTRICAL SYSTEM | 1 |
| ENGINE | 1 |
| FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL | 1 |
| VEHICLE SPEED CONTROL | 1 |
Incident date: Jan 24, 2026
Driving on freeway with the heater on, Cold weather, car had multiple issue messages (transmission control unit and adaptive cruise control) as well as a check engine light come on as the car went limp and would not accelerate. Has to pull off of the freeway after nearly getting in multiple accident
... s due to losing speed from 65 mph to 30. Had the gas pedal all the way to the ground and the car would barely accelerate.Read more
Incident date: Jan 24, 2026
Driving on freeway with the heater on, Cold weather, car had multiple issue messages (transmission control unit and adaptive cruise control) as well as a check engine light come on as the car went limp and would not accelerate. Has to pull off of the freeway after nearly getting in multiple accident
... s due to losing speed from 65 mph to 30. Had the gas pedal all the way to the ground and the car would barely accelerate.Read more
Incident date: Jan 24, 2026
Driving on freeway with the heater on, Cold weather, car had multiple issue messages (transmission control unit and adaptive cruise control) as well as a check engine light come on as the car went limp and would not accelerate. Has to pull off of the freeway after nearly getting in multiple accident
... s due to losing speed from 65 mph to 30. Had the gas pedal all the way to the ground and the car would barely accelerate.Read more
Incident date: Jan 22, 2026
Without presenting any errors, the vehicle appears to enter some sort of limp home mode which limits speed to 31mph until the vehicle is turned off and re-started. 31mph is well below the speed limit on most public roads and being limited to this speed with no ability to pull over to stop/start the
... car creates a significant safety hazard to the driver of the vehicle and other motorists.Read more
Incident date: Nov 1, 2025
On the highway, the vehicle would not accelerate and was losing speed even though the gas pedal was fully depressed. Initially, the vehicle was in ECO drive mode, traveling approximately 65 mph and the steering wheel paddle to toggle the regenerative breaking between levels 1-3 prior to getting onto
... the highway. The vehicle speed dropped from ~75mph into the low 50mph range on the highway and was able to maintain speed then slowly regain speed when then phenomenon would happen again. The engine light was not initially on but did come on eventually. The engine light flashed at first but then stayed solid. Eventually a safe space was found on the side of the highway to pull over and restart the car. After restarting, the vehicle was able to regain highway speed (using caution, slow acceleration to merge back onto the highway), however when attempting to accelerate faster to see if the problem persisted, it did and the car again would not accelerate even when fully depressing the gas pedal. It felt similar to when you push the gas pedal while in park where the engine revs with high rpm's but doesn't move. The road trip was completed using cruise control, which seemed to have less issues (although not zero issues). After exiting the highway, at lower speeds (<30mph) the vehicle was shaking like it was going over rumble strips until it could be turned off and restarted. Component: power train. Yes, it is available for inspection. Safety issue: While traveling on the highway at times, the vehicle lost speed, was unable to maintain speed and/or accelerate. This could have easily caused a crash at highway speeds (60mph+). inspected by others? No. Will be taken to dealer on 11/3/25 Warning lights: The engine light came on after the initial incident. Kia Connect app, the following diagnostic codes were received; P030000, P030100, P030300.Read more
Incident date: Nov 1, 2025
On the highway, the vehicle would not accelerate and was losing speed even though the gas pedal was fully depressed. Initially, the vehicle was in ECO drive mode, traveling approximately 65 mph and the steering wheel paddle to toggle the regenerative breaking between levels 1-3 prior to getting onto
... the highway. The vehicle speed dropped from ~75mph into the low 50mph range on the highway and was able to maintain speed then slowly regain speed when then phenomenon would happen again. The engine light was not initially on but did come on eventually. The engine light flashed at first but then stayed solid. Eventually a safe space was found on the side of the highway to pull over and restart the car. After restarting, the vehicle was able to regain highway speed (using caution, slow acceleration to merge back onto the highway), however when attempting to accelerate faster to see if the problem persisted, it did and the car again would not accelerate even when fully depressing the gas pedal. It felt similar to when you push the gas pedal while in park where the engine revs with high rpm's but doesn't move. The road trip was completed using cruise control, which seemed to have less issues (although not zero issues). After exiting the highway, at lower speeds (<30mph) the vehicle was shaking like it was going over rumble strips until it could be turned off and restarted. Component: power train. Yes, it is available for inspection. Safety issue: While traveling on the highway at times, the vehicle lost speed, was unable to maintain speed and/or accelerate. This could have easily caused a crash at highway speeds (60mph+). inspected by others? No. Will be taken to dealer on 11/3/25 Warning lights: The engine light came on after the initial incident. Kia Connect app, the following diagnostic codes were received; P030000, P030100, P030300.Read more
Incident date: Nov 1, 2025
On the highway, the vehicle would not accelerate and was losing speed even though the gas pedal was fully depressed. Initially, the vehicle was in ECO drive mode, traveling approximately 65 mph and the steering wheel paddle to toggle the regenerative breaking between levels 1-3 prior to getting onto
... the highway. The vehicle speed dropped from ~75mph into the low 50mph range on the highway and was able to maintain speed then slowly regain speed when then phenomenon would happen again. The engine light was not initially on but did come on eventually. The engine light flashed at first but then stayed solid. Eventually a safe space was found on the side of the highway to pull over and restart the car. After restarting, the vehicle was able to regain highway speed (using caution, slow acceleration to merge back onto the highway), however when attempting to accelerate faster to see if the problem persisted, it did and the car again would not accelerate even when fully depressing the gas pedal. It felt similar to when you push the gas pedal while in park where the engine revs with high rpm's but doesn't move. The road trip was completed using cruise control, which seemed to have less issues (although not zero issues). After exiting the highway, at lower speeds (<30mph) the vehicle was shaking like it was going over rumble strips until it could be turned off and restarted. Component: power train. Yes, it is available for inspection. Safety issue: While traveling on the highway at times, the vehicle lost speed, was unable to maintain speed and/or accelerate. This could have easily caused a crash at highway speeds (60mph+). inspected by others? No. Will be taken to dealer on 11/3/25 Warning lights: The engine light came on after the initial incident. Kia Connect app, the following diagnostic codes were received; P030000, P030100, P030300.Read more