Complaint Statistics
77 total complaints
3 crashes 1 injuries
Top Reported Components
| Component | Complaints |
|---|
| VEHICLE SPEED CONTROL | 20 |
| ENGINE | 15 |
| ELECTRICAL SYSTEM | 12 |
| POWER TRAIN | 12 |
| FUEL/PROPULSION SYSTEM | 7 |
| UNKNOWN OR OTHER | 6 |
| SEATS | 1 |
| SERVICE BRAKES | 1 |
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 1 |
| BACK OVER PREVENTION: WARNINGS | 1 |
Incident date: Feb 22, 2026
The vehicle shows a Driver Assistance System Warning randomly. Then the vehicle is unable to accelerate past ~30MPH. We almost got hit when this happened. The warning does not show up in notifications nor does it show up in diagnostics. It gets reverts back to normal when the vehicle is turned off t
... hen turned back on. It seems to reset.Read more
Incident date: Feb 22, 2026
The vehicle shows a Driver Assistance System Warning randomly. Then the vehicle is unable to accelerate past ~30MPH. We almost got hit when this happened. The warning does not show up in notifications nor does it show up in diagnostics. It gets reverts back to normal when the vehicle is turned off t
... hen turned back on. It seems to reset.Read more
Incident date: Feb 22, 2026
The vehicle shows a Driver Assistance System Warning randomly. Then the vehicle is unable to accelerate past ~30MPH. We almost got hit when this happened. The warning does not show up in notifications nor does it show up in diagnostics. It gets reverts back to normal when the vehicle is turned off t
... hen turned back on. It seems to reset.Read more
Incident date: Feb 18, 2026
While driving the car it will stick in the electric mode and not go back into gas mode. You will only be able to go up to 30-35 miles an hour and in order to fix this issue as of right now all I could do was have to pull over to the side of the road put the car in park turn it off and turn it back o
... n. I worry that this issue will be even worse if I was on the interstate and my car was getting stuck in electric mode and then it’s a safety issue, especially since I have kids in the car. I’m majority of the time being a minivan. I have seen other people post on forms about this issue and it not being fixed by KiaRead more
Incident date: Feb 18, 2026
While driving the car it will stick in the electric mode and not go back into gas mode. You will only be able to go up to 30-35 miles an hour and in order to fix this issue as of right now all I could do was have to pull over to the side of the road put the car in park turn it off and turn it back o
... n. I worry that this issue will be even worse if I was on the interstate and my car was getting stuck in electric mode and then it’s a safety issue, especially since I have kids in the car. I’m majority of the time being a minivan. I have seen other people post on forms about this issue and it not being fixed by KiaRead more
Incident date: Feb 18, 2026
While driving the car it will stick in the electric mode and not go back into gas mode. You will only be able to go up to 30-35 miles an hour and in order to fix this issue as of right now all I could do was have to pull over to the side of the road put the car in park turn it off and turn it back o
... n. I worry that this issue will be even worse if I was on the interstate and my car was getting stuck in electric mode and then it’s a safety issue, especially since I have kids in the car. I’m majority of the time being a minivan. I have seen other people post on forms about this issue and it not being fixed by KiaRead more
Incident date: Jan 30, 2026
When driving my vehicle would not go over 31 MPH. Had to turn the vehicle off then restart to get it to clear.
Incident date: Nov 3, 2025
While driving around, the van will go into "limp mode" effecting my speed and acceleration. Then the battery will become drained and the car alarms me to "Check Hybrid System. Stop safely." It seems the hybrid system fails to switch from battery to engine when the battery gets too low, creating the
... alert. While the vehicle is still running, I will check the diagnostics on the dashboard and it shows no faults: "all systems normal." This is very dangerous as the vehicle can stop running at any moment and could leave me stranded in the middle of the road. I brought the vehicle into the dealership, but they were unable to recreate the problem. While the vehicle was at the dealership, they performed the HVAC control unit upgrade due to a recall. After receiving the vehicle back, this issue has persisted. I do not know if the dealership inspected the vehicle. No other company or entity has inspected the van. This issue first appeared in the first week of November 2025. The issue didn't happen again until 2 weeks later. Now the issue persists almost daily.Read more
Incident date: Nov 3, 2025
While driving around, the van will go into "limp mode" effecting my speed and acceleration. Then the battery will become drained and the car alarms me to "Check Hybrid System. Stop safely." It seems the hybrid system fails to switch from battery to engine when the battery gets too low, creating the
... alert. While the vehicle is still running, I will check the diagnostics on the dashboard and it shows no faults: "all systems normal." This is very dangerous as the vehicle can stop running at any moment and could leave me stranded in the middle of the road. I brought the vehicle into the dealership, but they were unable to recreate the problem. While the vehicle was at the dealership, they performed the HVAC control unit upgrade due to a recall. After receiving the vehicle back, this issue has persisted. I do not know if the dealership inspected the vehicle. No other company or entity has inspected the van. This issue first appeared in the first week of November 2025. The issue didn't happen again until 2 weeks later. Now the issue persists almost daily.Read more
Incident date: Dec 1, 2025
Vehicle will randomly not engage into 3rd gear or go faster than 31 mph. The engine temp will increase as the RPMs continue to stay elevated since the vehicle isn’t engaging 3rd gear.
Incident date: Apr 6, 2025
The contact owns a 2025 Kia Carnival Hybrid. The contact stated that while driving at undisclosed speeds, the vehicle hesitated before accelerating while depressing the accelerator pedal. There were no warning lights illuminated. The vehicle was taken to the dealer, who was able to duplicate the fai
... lure; however, the vehicle was not diagnosed, and the cause of the failure was not yet determined. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was opened. The failure mileage was approximately 3,000. The VIN was not available.Read more
Incident date: Apr 6, 2025
The contact owns a 2025 Kia Carnival Hybrid. The contact stated that while driving at undisclosed speeds, the vehicle hesitated before accelerating while depressing the accelerator pedal. There were no warning lights illuminated. The vehicle was taken to the dealer, who was able to duplicate the fai
... lure; however, the vehicle was not diagnosed, and the cause of the failure was not yet determined. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was opened. The failure mileage was approximately 3,000. The VIN was not available.Read more
Incident date: Oct 11, 2025
The car fails to accelerate sporadically, occurred multiple times in a 2 day period. First time was getting on an on ramp to the highway, I got up to 55 MPH then couldn’t accelerate anymore even with my foot on the gas. I dropped down to 32 MPH and had to merge onto the highway at that speed. I ha
... d a semi fly up behind me and swerve around me because I was going so slow, I’m thankful there wasn’t an accident, I had 6 passengers and it could’ve been a very bad situation. It finally gave some acceleration but even then later gave out when driving on the highway. I went from 70 to 53 MPH before I could accelerate again. Other times it happens I was on a road going 35 MPH and it wouldn’t accelerate anymore, dropped down to 26 MPH. I can only coast and pressing the gas just revs the engine, going up to 4000 RPM. It only happens when already driving, not from a dead stop (at least so far). This has happened in all 3 driving modes, Eco (happened the most in this mode), Sport and Smart mode. This has to be addressed and fixed, I’m nervous to drive the car or have my family ride in it. There were no warning lights showing and the diagnostics are stating normal. I’m taking it to a dealership today. The one detail I noticed that happened consistently was the car seemed to be stuck in a mode not being able to determine if it’s in charging, electric or hybrid mode and tries to combine them. There’s a graphic on the display that shows the power either coming from the battery to the front wheels OR from the front wheels to the battery, never arrows both ways. When this happened, there were arrows going both ways from the batteries to the front wheels and from the front wheels to the battery at the same time. Finally when I could accelerate again, the arrows were going one direction. Please report this and make Kia fix this terrible safety issue.Read more
Incident date: Oct 2, 2025
When the vehicle is idling, the battery refuses to charge, therefore, the car suddenly dies and makes it unsafe to pull over and dyes while driving, very dangerous and transmission doesn’t shift properly.
Incident date: Oct 2, 2025
When the vehicle is idling, the battery refuses to charge, therefore, the car suddenly dies and makes it unsafe to pull over and dyes while driving, very dangerous and transmission doesn’t shift properly.
Incident date: Oct 2, 2025
When the vehicle is idling, the battery refuses to charge, therefore, the car suddenly dies and makes it unsafe to pull over and dyes while driving, very dangerous and transmission doesn’t shift properly.
Incident date: Sep 19, 2025
The car gave alert of "hybrid system failure" and showed a picture of a drained battery. After about 20 seconds, we were unable to drive over 30 mph. After about 30 more seconds, the car shut off and had to be jumped to work again. Luckily we were pulling over into a parking lot when it shut off, bu
... t were blocking the entrance. This is the 4th time this has happened in a couple of months since we bought the car.Read more
Incident date: Sep 19, 2025
The car gave alert of "hybrid system failure" and showed a picture of a drained battery. After about 20 seconds, we were unable to drive over 30 mph. After about 30 more seconds, the car shut off and had to be jumped to work again. Luckily we were pulling over into a parking lot when it shut off, bu
... t were blocking the entrance. This is the 4th time this has happened in a couple of months since we bought the car.Read more
Incident date: Sep 19, 2025
The car gave alert of "hybrid system failure" and showed a picture of a drained battery. After about 20 seconds, we were unable to drive over 30 mph. After about 30 more seconds, the car shut off and had to be jumped to work again. Luckily we were pulling over into a parking lot when it shut off, bu
... t were blocking the entrance. This is the 4th time this has happened in a couple of months since we bought the car.Read more
Incident date: Aug 15, 2025
The contact owns a 2025 Kia Carnival. The contact stated that on several occasions the vehicle failed to start due to the 24-Volt battery failure. The vehicle was jump-started and operated normally, but the failure reoccurred. Additionally, the contact indicated that the emergency key failed to open
... the doors of the vehicle after the battery malfunction. A locksmith was called to the scene to open the doors. The cause of the failures was not yet determined. The local dealer and manufacturer were notified of the failures. The failure mileage was 600.Read more
Incident date: Aug 28, 2025
While driving, the vehicle intermittently fails to accelerate when the accelerator is pressed; it will only coast at about 30 mph. At the same time, the hybrid battery indicator shows a low charge that continues to drop rather than recharge. The “Check Hybrid System – Stop Safely” warning also
... comes on. This recurring loss of propulsion creates a significant safety risk because we cannot reach or maintain normal traffic speeds. We have taken the van to our local Kia dealership about this situation on two separate occasions; the first time it was reported no faults found bc they couldn’t replicate the problem. I was told there was a recall and it should fix the problem. The second time I was able to capture video of it happening multiple times to show the service technician. I was told it was something about the air intake system not being properly positioned. Now that the car is out of the shop, about two weeks later I’m experiencing issues where I’m unable to switch gears properly on multiple occasions as well. It’s been one thing after the next since I’ve gotten this vehicle.Read more
Incident date: Aug 28, 2025
While driving, the vehicle intermittently fails to accelerate when the accelerator is pressed; it will only coast at about 30 mph. At the same time, the hybrid battery indicator shows a low charge that continues to drop rather than recharge. The “Check Hybrid System – Stop Safely” warning also
... comes on. This recurring loss of propulsion creates a significant safety risk because we cannot reach or maintain normal traffic speeds. We have taken the van to our local Kia dealership about this situation on two separate occasions; the first time it was reported no faults found bc they couldn’t replicate the problem. I was told there was a recall and it should fix the problem. The second time I was able to capture video of it happening multiple times to show the service technician. I was told it was something about the air intake system not being properly positioned. Now that the car is out of the shop, about two weeks later I’m experiencing issues where I’m unable to switch gears properly on multiple occasions as well. It’s been one thing after the next since I’ve gotten this vehicle.Read more
Incident date: Aug 27, 2025
The hybrid car intermittently switches into EV mode after coming to a complete stop (e.g., at a traffic signal or after briefly stopping to pick up my child). When this happens, the vehicle does not accelerate properly once back on the road and feels stuck in EV mode, unable to accelerate beyond ~45
... mph. This creates a safety concern when merging or crossing intersections.Read more
Incident date: Aug 27, 2025
The hybrid car intermittently switches into EV mode after coming to a complete stop (e.g., at a traffic signal or after briefly stopping to pick up my child). When this happens, the vehicle does not accelerate properly once back on the road and feels stuck in EV mode, unable to accelerate beyond ~45
... mph. This creates a safety concern when merging or crossing intersections.Read more
Incident date: Aug 27, 2025
The hybrid car intermittently switches into EV mode after coming to a complete stop (e.g., at a traffic signal or after briefly stopping to pick up my child). When this happens, the vehicle does not accelerate properly once back on the road and feels stuck in EV mode, unable to accelerate beyond ~45
... mph. This creates a safety concern when merging or crossing intersections.Read more
Incident date: Aug 11, 2025
While driving at random times, there is no acceleration while pressing the gas pedal. The battery shows low charge and gradually goes down instead of up. Sometimes the “check hybrid system stop safely” warning light comes on. Our safety was put at risk because it has happened while trying to mer
... ge on to the freeway or when there is no shoulder or area to stop safely. Since we can only glide no more than 30 mph we can easily cause an accident if we are not able to exit the road safely. We have taken the van in for inspection to two different Kia dealers and they are not able to find anything wrong. We were stranded 2 hours from home and had to take an uber because the van would not accelerate fast enough to drive on the freeway. The check hybrid system light has turned on at least 3 times but the dealership says there is no record of any warning lights turning on. We took a picture of the light while it was on the last time. This problem has occurred over 8 times putting our lives at risk.Read more
Incident date: Jul 15, 2025
UNKNOWN. While driving, an alert will pop up "Consider taking a break." It is very distracting and actually startles me to the point of almost having had an accident several times. It will pop up several times while driving at random intervals. I have tried to disable it, but cannot. I called the KI
... A hotline and they said for me to not drive the vehicle, but also, they would not purchase the vehicle back from me. They did not offer any other solutions beyond that. I have talked with the dealership and they do not have a solution. They did not mention this feature when purchasing. I would not have bought the vehicle if I had known about it ahead of time. I would like for the Kia company to allow users to disable this distracting feature.Read more
Incident date: Apr 1, 2025
Sometimes when I start the engine the sliding doors does a quick open and closes. Told the dealership about it and they couldn’t fix the problem. It’s annoying but I Didn’t really have an issue until my [XXX] old got hit on the head by the sliding door. INFORMATION REDACTED PURSUANT TO THE F
... REEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)Read more
1 injured
Incident date: Apr 4, 2025
2025 KIA Carnival Hybrid gets stuck in electric mode. This cause rapid draining of the electric vehicle battery, reduced maximum speed, and reduced acceleration. This has occurred while merging onto the highway. I had to pull over to the highway on ramp shoulder, turn the vehicle off and back, and
... then merge back until the highway. I have a video of it happening while picking up my kids from school, but it is too large to upload here.Read more
Incident date: Apr 4, 2025
2025 KIA Carnival Hybrid gets stuck in electric mode. This cause rapid draining of the electric vehicle battery, reduced maximum speed, and reduced acceleration. This has occurred while merging onto the highway. I had to pull over to the highway on ramp shoulder, turn the vehicle off and back, and
... then merge back until the highway. I have a video of it happening while picking up my kids from school, but it is too large to upload here.Read more
Incident date: Apr 27, 2025
The Kia Carnival Hybrid wouldn't allow me to accelerate, topping out at 30/31 MPH despite me fully pressing down on the accelerator. It has happened twice now (a few days apart) and can only be resolved by turning the car off and then back on. Compared to similar complaints logged on the NHTSA websi
... te, the difference is that this happened when it was roughly 50-60 degrees outside--not during extremely low temperatures as the other examples have described.Read more
Incident date: Apr 27, 2025
The Kia Carnival Hybrid wouldn't allow me to accelerate, topping out at 30/31 MPH despite me fully pressing down on the accelerator. It has happened twice now (a few days apart) and can only be resolved by turning the car off and then back on. Compared to similar complaints logged on the NHTSA websi
... te, the difference is that this happened when it was roughly 50-60 degrees outside--not during extremely low temperatures as the other examples have described.Read more
Incident date: Apr 21, 2025
When pulling out onto the highway from my drive way the car would no accelerate when I pressed the gas, the car would not exceed 35mph, when caused me and my kids to almost get rear ended when pulling out since the car would not go..... the car will start to flash a " check hybrid system pull over s
... afely" light and then the car will start to coast and I have to find somewhere safe to coast off to, to turn the vehicle off and then on again, it will run fine after that but it will eventually do it again... I have taken the car to 2 different dealerships to have it looked and and they tell me nothing is wrong with itRead more
Incident date: Apr 21, 2025
When pulling out onto the highway from my drive way the car would no accelerate when I pressed the gas, the car would not exceed 35mph, when caused me and my kids to almost get rear ended when pulling out since the car would not go..... the car will start to flash a " check hybrid system pull over s
... afely" light and then the car will start to coast and I have to find somewhere safe to coast off to, to turn the vehicle off and then on again, it will run fine after that but it will eventually do it again... I have taken the car to 2 different dealerships to have it looked and and they tell me nothing is wrong with itRead more
Incident date: Apr 21, 2025
When pulling out onto the highway from my drive way the car would no accelerate when I pressed the gas, the car would not exceed 35mph, when caused me and my kids to almost get rear ended when pulling out since the car would not go..... the car will start to flash a " check hybrid system pull over s
... afely" light and then the car will start to coast and I have to find somewhere safe to coast off to, to turn the vehicle off and then on again, it will run fine after that but it will eventually do it again... I have taken the car to 2 different dealerships to have it looked and and they tell me nothing is wrong with itRead more
Incident date: Apr 26, 2025
My carnival is only a few weeks old. The first week of driving I was on the freeway and I was suddenly unable to accelerate. The started slowing down and pressing the gas did nothing. I was able to get off to the side of the freeway where I turned off the car. Once the car was back on it was fine. H
... owever later in the drive while street driving the same thing happened and I again had to pull over and turn off then on the car again. I explained this to the dealership on the phone thinking it may be an issue with the mode I was driving in. The dealer told me he had heard of this before and I need to switch modes. I have since switched to smart mode where it goes in and out from economy to sport and it failed to accelerate again twice this weekend where I had to pull over and turn off the car. I have an appointment with the dealer however I have no seem posts and complaints of others with this same issue and no resolution. This is extremely dangerous.Read more
Incident date: Mar 25, 2025
While coasting at very low speed with foot off accelerator or brake, into a crowded parking spot, the brakes failed after foot applied to the brake petal. This caused our vehicle to collide with a vehicle in front of us, pushing it a few feet backwards. Despite strong effort to push brake pedal down
... further, car would not stop. Pushed circular park button simultaneously with emergency brake tab which we believe ultimately stopped the car. No usual parking system alerts, beeps, lights, etc., turned on during the collision or near pre-collision. Finally, when car reversed to go home, the car made an unusual jerking movement without the usual reverse 'beeping' noise for the hybrid. Car then behaved normal for the 10 minute tense drive home. We are afraid to drive the car for fear of fatal brake failure to ourselves or others. Vehicle is intact and currently at local Kia dealer for past several days, though purportedly they 'found nothing' and are offering to return the car. Auto claim still pending and once car returned to us, we will have auto insurance rep evaluate the car.Read more
Crash
Incident date: Mar 25, 2025
While coasting at very low speed with foot off accelerator or brake, into a crowded parking spot, the brakes failed after foot applied to the brake petal. This caused our vehicle to collide with a vehicle in front of us, pushing it a few feet backwards. Despite strong effort to push brake pedal down
... further, car would not stop. Pushed circular park button simultaneously with emergency brake tab which we believe ultimately stopped the car. No usual parking system alerts, beeps, lights, etc., turned on during the collision or near pre-collision. Finally, when car reversed to go home, the car made an unusual jerking movement without the usual reverse 'beeping' noise for the hybrid. Car then behaved normal for the 10 minute tense drive home. We are afraid to drive the car for fear of fatal brake failure to ourselves or others. Vehicle is intact and currently at local Kia dealer for past several days, though purportedly they 'found nothing' and are offering to return the car. Auto claim still pending and once car returned to us, we will have auto insurance rep evaluate the car.Read more
Crash
Incident date: Mar 25, 2025
While coasting at very low speed with foot off accelerator or brake, into a crowded parking spot, the brakes failed after foot applied to the brake petal. This caused our vehicle to collide with a vehicle in front of us, pushing it a few feet backwards. Despite strong effort to push brake pedal down
... further, car would not stop. Pushed circular park button simultaneously with emergency brake tab which we believe ultimately stopped the car. No usual parking system alerts, beeps, lights, etc., turned on during the collision or near pre-collision. Finally, when car reversed to go home, the car made an unusual jerking movement without the usual reverse 'beeping' noise for the hybrid. Car then behaved normal for the 10 minute tense drive home. We are afraid to drive the car for fear of fatal brake failure to ourselves or others. Vehicle is intact and currently at local Kia dealer for past several days, though purportedly they 'found nothing' and are offering to return the car. Auto claim still pending and once car returned to us, we will have auto insurance rep evaluate the car.Read more
Crash
Incident date: Apr 5, 2025
Vehicle lost power and would not accelerate past 30 mph even when fully pressing down on the accelerator. After a few minutes a warning flashed to check vehicle hybrid system. Pulling over to the shoulder and restarting the car returned the car to normal operation.
Incident date: Apr 5, 2025
Vehicle lost power and would not accelerate past 30 mph even when fully pressing down on the accelerator. After a few minutes a warning flashed to check vehicle hybrid system. Pulling over to the shoulder and restarting the car returned the car to normal operation.
Incident date: Jan 22, 2025
Cold winter day, the car would not accelerate past 30-35 MPH. The engine would rev but would not be able to get past about 35 MPH.
Incident date: Mar 29, 2025
Car would not allow me to accelerate. It seemed to keep me running only on the electric motor vs the gas engine (the vehicle is a hybrid). This has happened multiple times. The fix is to turn the car off and on again.
Incident date: Mar 29, 2025
Car would not allow me to accelerate. It seemed to keep me running only on the electric motor vs the gas engine (the vehicle is a hybrid). This has happened multiple times. The fix is to turn the car off and on again.
Incident date: Mar 29, 2025
Car would not allow me to accelerate. It seemed to keep me running only on the electric motor vs the gas engine (the vehicle is a hybrid). This has happened multiple times. The fix is to turn the car off and on again.
Incident date: Mar 18, 2025
When driving my van to work in the morning, I would get an alert on my screen that says to check the driver assistance system. Then I turned on to the freeway on ramp and my car lost all power, not letting me drive faster than 30 mph. I was able to get off of the freeway and on to a side street when
... another alert, accompanied by loud beeps, came on saying “Check Hybrid System. Stop safely.” I was able to pull to the side of the road and turn the car off. When I turned it back on it seemed everything was fine. I took it to the dealership and they couldn’t replicate the problems and the car didn’t register any errors. So they returned it to me. This morning I drove to work and the exact same thing happened at the exact same place. Only this time I wasn’t able to get over as quickly and my car shut down in the middle of an intersection. Luckily I was able to coast to the side of the road. The dealership is still saying they can’t fix what they don’t know is wrong. Which I get, but it’s weird that these major events aren’t being recorded by the car. And it is terrifying to suddenly lose power on the freeway.Read more
Incident date: Mar 18, 2025
When driving my van to work in the morning, I would get an alert on my screen that says to check the driver assistance system. Then I turned on to the freeway on ramp and my car lost all power, not letting me drive faster than 30 mph. I was able to get off of the freeway and on to a side street when
... another alert, accompanied by loud beeps, came on saying “Check Hybrid System. Stop safely.” I was able to pull to the side of the road and turn the car off. When I turned it back on it seemed everything was fine. I took it to the dealership and they couldn’t replicate the problems and the car didn’t register any errors. So they returned it to me. This morning I drove to work and the exact same thing happened at the exact same place. Only this time I wasn’t able to get over as quickly and my car shut down in the middle of an intersection. Luckily I was able to coast to the side of the road. The dealership is still saying they can’t fix what they don’t know is wrong. Which I get, but it’s weird that these major events aren’t being recorded by the car. And it is terrifying to suddenly lose power on the freeway.Read more
Incident date: Mar 18, 2025
When driving my van to work in the morning, I would get an alert on my screen that says to check the driver assistance system. Then I turned on to the freeway on ramp and my car lost all power, not letting me drive faster than 30 mph. I was able to get off of the freeway and on to a side street when
... another alert, accompanied by loud beeps, came on saying “Check Hybrid System. Stop safely.” I was able to pull to the side of the road and turn the car off. When I turned it back on it seemed everything was fine. I took it to the dealership and they couldn’t replicate the problems and the car didn’t register any errors. So they returned it to me. This morning I drove to work and the exact same thing happened at the exact same place. Only this time I wasn’t able to get over as quickly and my car shut down in the middle of an intersection. Luckily I was able to coast to the side of the road. The dealership is still saying they can’t fix what they don’t know is wrong. Which I get, but it’s weird that these major events aren’t being recorded by the car. And it is terrifying to suddenly lose power on the freeway.Read more
Incident date: Jan 30, 2025
The shifter would indicate it's in neutral but the car would think it's in drive. The car was immobilized and could not be moved when hitting the accelerator. This happened in the middle of Baltimore. I had to 'reboot' the car to get it to work, 3-4 times, while sitting in traffic. Problem has sur
... faced multiple times and is currently at the dealer for this issue. Was recreatable at the dealer. This was after some issue with the hybrid system on the highway where the electrical part of the drive train was inoperable and I had put it in park at a stop light to to try and see if that would fix it. I know the electrical part was inoperable because of how sluggish the car was and the car itself was saying Regen options were not available and the hybrid battery was drained to 0.Read more
Incident date: Dec 13, 2024
Temperature was 28 degrees outside. Car had 4500 miles on it. Car warmed up for 10 minutes before driving. At the one mile mark, it locked up at 31 mph and 1.4 rpm. It would not accelerate and it maintained the speed and rpm without pressing on the gas. The brakes did work. It lasted for another mil
... e and then resolved. No indicator lights came on. The car did. It recognize there was a problem. It has not been replicated. It is available to be inspected. Not being able to accelerate above 31mph poses significant risk to both my family and other drivers.Read more
Showing 50 of 77 complaints.