SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Defect Description
Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may
... experience an electrical short, which can result in an engine compartment fire while parked or driving.Read moreConsequence
An engine compartment fire while parked or driving can increase the risk of injury.
Remedy
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2
... 024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.Read more1,730,192 vehicles affected
Manufacturer: Kia America, Inc.
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Defect Description
Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may
... experience an electrical short, which can result in an engine compartment fire while parked or driving.Read moreConsequence
An engine compartment fire while parked or driving can increase the risk of injury.
Remedy
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2
... 024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.Read more1,730,192 vehicles affected
Manufacturer: Kia America, Inc.
VISIBILITY:WINDSHIELD
Defect Description
Kia Motors America (Kia) is recalling all 2014-2016 Cadenza vehicles. During manufacturing, the front windshield may not have been properly bonded to the vehicle, allowing it to detach.
Consequence
A front windshield that detaches from a vehicle can increase the risk of a crash or injury.
Remedy
Dealers will inspect the front windshield glass. If necessary, the windshield will be removed and reinstalled. Repairs will be performed free of charge. Owner notification letters were mailed May 13, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall i
... s SC232.Read more30,362 vehicles affected
Manufacturer: Kia Motors America
WHEELS
Defect Description
Kia Motors Corporation (Kia) is recalling certain model year 2014 Cadenza vehicles manufactured February 1, 2013, through August 27, 2013, and equipped with 19" non-chrome aluminum wheels. The wheels on the affected vehicles may fracture from impacts such as large, deep potholes.
Consequence
A wheel fracture could cause the circular rim to separate, resulting in a loss of tire pressure, increasing the risk of a crash.
Remedy
Kia will notify owners, and dealers will replace the wheels with new wheels, free of charge. The recall began in June 2014. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC107.
3,107 vehicles affected
Manufacturer: Kia Motors Corporation
Complaint Statistics
146 total complaints
4 crashes 3 fires 10 injuries
Top Reported Components
| Component | Complaints |
|---|
| ENGINE | 27 |
| SERVICE BRAKES, HYDRAULIC | 16 |
| ELECTRICAL SYSTEM | 13 |
| UNKNOWN OR OTHER | 12 |
| STEERING | 11 |
| SERVICE BRAKES | 8 |
| VISIBILITY | 8 |
| POWER TRAIN | 7 |
| STRUCTURE:BODY | 6 |
| FUEL/PROPULSION SYSTEM | 4 |
Incident date: Aug 8, 2025
The contact owns a 2014 Kia Cadenza. The contact stated that while driving through a car wash, there was water entering the vehicle through the front windshield. The vehicle was taken to the dealer, who diagnosed a failure with the windshield bonding agent. The vehicle was not repaired. After invest
... igating the failure, the contact related the failure to NHTSA Campaign Number: 22V158000 (Visibility); the VIN was included, but the vehicle was previously repaired in 2022. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 129,000.Read more
Incident date: Sep 22, 2025
I was driving down the highway at 65 mph when suddenly the sunroof exploded in an outward fashion causing me to pull over. I believe there is a defect in the sunroofs of 2011 to 2014 models. I've contacted Kia. They refused to cover it. Nothing hit the windshield. It just spontaneously exploded.
1 injured
Incident date: May 14, 2025
The contact owns a 2014 Kia Cadenza. The contact stated while driving 70 MPH, the vehicle independently went into LIMP Mode and failed to accelerate while depressing the accelerator pedal. The contact stated that several unknown warning lights flashed on the instrument panel. The contact was able to
... coast the vehicle over to the shoulder of the roadway. The contact drove the vehicle to an independent mechanic, and it was discovered that there was no oil in the engine. A diagnostic test was performed; however, no oil leaks or failures were discovered. The manufacturer was then notified of the failure and the contact was advised to take the vehicle to a dealer for service. The mechanic added oil to the engine and the contact drove to the local dealer. The contact was informed that an oil change was needed; however, the cause of the failure was not yet determined. The contact was also informed that the vehicle was not covered under recall or warranty. The vehicle was not repaired. The failure mileage was approximately 177,000.Read more
Incident date: Apr 1, 2025
Interior door handle chrome has delaminated. Both my wife and my hand have been sliced open on it.
Incident date: Mar 9, 2025
The engine started smoking and knocking really bad. Took it to the kia dealership and was told a piston o ring and gasket went bad because of heavy oil consumption that caused antifreeze to leak inside the motor while sitting still and this was causing the burning smell because the cylinder had gone
... bad because of this. The dealership states this was a known issue with all kias from this year and should be under recall. So I called kia because the car only has 80k miles and they informed me it's not apart of the open recall because it's a cadenza. What if I hadn't went back outside and seen the smoke and the car caught fire and burned my home down. It seems like kia knows all of these motors are bad and trying to keep it secretRead more
Incident date: Apr 1, 2024
The contact owns a 2014 Kia Cadenza. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The dealer informed the contact that parts were on backorder. The c
... ontact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.Read more
Incident date: Aug 2, 2024
The contact owns a 2014 Kia Cadenza. The contact stated that the windshield was inspected under NHTSA Campaign Number: 22V158000 (Visibility), and it was determined that the windshield had not detached so the windshield was not replaced. The contact stated that after the windshield was inspected, th
... e contact noticed that the windshield was detaching on the driver's side lower corner, causing water to leak into the vehicle. The vehicle was returned to the dealer, who confirmed the failure, and that the windshield needed to be replaced; however, the VIN was no longer included in the recall. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 111,000. The VIN was not available.Read more
Incident date: Nov 10, 2021
The contact owns a 2014 Kia Cadenza. The contact stated that the vehicle was included in a recall 23V652000 (Service Brakes, Hydraulic) and was taken to the dealer for the recall repair. After the repair was completed, while attempting to accelerate, the vehicle hesitated before accelerating. The co
... ntact stated that on several occasions the vehicle was shifted into reverse and then driven before accelerating as intended. Additionally, the sunroof was leaking. The vehicle was taken to SAFELITE Auto Glass, and the contact was informed that there was no adhesive glue on the top of the windshield from the driver to the passenger’s side, causing a slight detachment. The contact was also informed that the sunroof had severe rusting around the seal due to rain being able to leak from the lack of adhesive. The rust caused the handle for the sunroof to detach. The windshield had been replaced by SAFELITE Auto Glass. The failure persisted and the vehicle was returned to SAFELITE Auto Glass, and the windshield was replaced a second time 3 years later. The contact stated that due to the water leak, the dashboard started bubbling and eventually burst resulting in a hole being formed. The windshield had been replaced. The contact learned the VIN was included in NHTSA Campaign Number: 22V158000 (Visibility). The vehicle had been taken to the dealer who had replaced the dashboard and removed the cup attached to the windshield and installed a defrosting sensor. The contact stated that the leak persisted. The contact had learned that the windshield should have been replaced instead of just the sensor. The vehicle had begun to display a message asking for the driver to comply however, it was unclear exactly what the vehicle was referencing. The vehicle was returned to the dealer who was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The contact stated that after retrieving the vehicle, the contact became aware that the dealer had only driven the vehicle 1 mile, and the contact believed it was not long eRead more
Incident date: Nov 10, 2021
The contact owns a 2014 Kia Cadenza. The contact stated that the vehicle was included in a recall 23V652000 (Service Brakes, Hydraulic) and was taken to the dealer for the recall repair. After the repair was completed, while attempting to accelerate, the vehicle hesitated before accelerating. The co
... ntact stated that on several occasions the vehicle was shifted into reverse and then driven before accelerating as intended. Additionally, the sunroof was leaking. The vehicle was taken to SAFELITE Auto Glass, and the contact was informed that there was no adhesive glue on the top of the windshield from the driver to the passenger’s side, causing a slight detachment. The contact was also informed that the sunroof had severe rusting around the seal due to rain being able to leak from the lack of adhesive. The rust caused the handle for the sunroof to detach. The windshield had been replaced by SAFELITE Auto Glass. The failure persisted and the vehicle was returned to SAFELITE Auto Glass, and the windshield was replaced a second time 3 years later. The contact stated that due to the water leak, the dashboard started bubbling and eventually burst resulting in a hole being formed. The windshield had been replaced. The contact learned the VIN was included in NHTSA Campaign Number: 22V158000 (Visibility). The vehicle had been taken to the dealer who had replaced the dashboard and removed the cup attached to the windshield and installed a defrosting sensor. The contact stated that the leak persisted. The contact had learned that the windshield should have been replaced instead of just the sensor. The vehicle had begun to display a message asking for the driver to comply however, it was unclear exactly what the vehicle was referencing. The vehicle was returned to the dealer who was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The contact stated that after retrieving the vehicle, the contact became aware that the dealer had only driven the vehicle 1 mile, and the contact believed it was not long eRead more
Incident date: Nov 10, 2021
The contact owns a 2014 Kia Cadenza. The contact stated that the vehicle was included in a recall 23V652000 (Service Brakes, Hydraulic) and was taken to the dealer for the recall repair. After the repair was completed, while attempting to accelerate, the vehicle hesitated before accelerating. The co
... ntact stated that on several occasions the vehicle was shifted into reverse and then driven before accelerating as intended. Additionally, the sunroof was leaking. The vehicle was taken to SAFELITE Auto Glass, and the contact was informed that there was no adhesive glue on the top of the windshield from the driver to the passenger’s side, causing a slight detachment. The contact was also informed that the sunroof had severe rusting around the seal due to rain being able to leak from the lack of adhesive. The rust caused the handle for the sunroof to detach. The windshield had been replaced by SAFELITE Auto Glass. The failure persisted and the vehicle was returned to SAFELITE Auto Glass, and the windshield was replaced a second time 3 years later. The contact stated that due to the water leak, the dashboard started bubbling and eventually burst resulting in a hole being formed. The windshield had been replaced. The contact learned the VIN was included in NHTSA Campaign Number: 22V158000 (Visibility). The vehicle had been taken to the dealer who had replaced the dashboard and removed the cup attached to the windshield and installed a defrosting sensor. The contact stated that the leak persisted. The contact had learned that the windshield should have been replaced instead of just the sensor. The vehicle had begun to display a message asking for the driver to comply however, it was unclear exactly what the vehicle was referencing. The vehicle was returned to the dealer who was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The contact stated that after retrieving the vehicle, the contact became aware that the dealer had only driven the vehicle 1 mile, and the contact believed it was not long eRead more
Incident date: Nov 10, 2021
The contact owns a 2014 Kia Cadenza V6. The contact stated that water leaks into the windshield whenever it rains. The contact stated that when driving at various speeds the vehicle would hesitate before accelerating and when attempting to turn left or right the vehicle would briefly stop and then j
... ump/surge forward. The vehicle was taken to the dealer who refused to remedy the defective windshield. The vehicle was inspected by SafeLight who diagnosed that the windshield seal had failed due to a lack of adhesive. The seal was replaced. The failure persisted after the repair. The dashboard had become inflated. The vehicle was returned to the dealer who did not diagnose the vehicle. The vehicle had not been repaired. The failure persisted and the vehicle would announce a warning stating, " You Must Comply" The contact was unsure what the warning was referring to. The vehicle was returned to the dealer who confirmed the VIN was included in recalls with NHTSA Campaign Numbers: 22V158000 (visibility) and 23V652000 (service brakes, hydraulic). The windshield had been replaced due to the defogger sensor and certain portions not being properly repaired. The recall NHTSA Campaign Number: 22V158000 (visibility) remedy was completed and the leak. The contact learned that the leak had caused severe rusting resulting in a hole in the sunroof. The contact also noticed that the steering gear had rust on it as well. The rust had not been addressed. The contact stated they were told that the remedy for NHTSA Campaign Number: 23V652000 (service brakes, hydraulic) had just been repaired but still showed attached. The vehicle no longer leaked water but still displayed hesitation. The manufacturer was made aware of the failure and a case was opened regarding the failure. The manufacturer referred the contact to the NHTSA Hotline to file a safety complaint. The failure mileage was 41,000.Read more
Incident date: Nov 10, 2021
The contact owns a 2014 Kia Cadenza V6. The contact stated that water leaks into the windshield whenever it rains. The contact stated that when driving at various speeds the vehicle would hesitate before accelerating and when attempting to turn left or right the vehicle would briefly stop and then j
... ump/surge forward. The vehicle was taken to the dealer who refused to remedy the defective windshield. The vehicle was inspected by SafeLight who diagnosed that the windshield seal had failed due to a lack of adhesive. The seal was replaced. The failure persisted after the repair. The dashboard had become inflated. The vehicle was returned to the dealer who did not diagnose the vehicle. The vehicle had not been repaired. The failure persisted and the vehicle would announce a warning stating, " You Must Comply" The contact was unsure what the warning was referring to. The vehicle was returned to the dealer who confirmed the VIN was included in recalls with NHTSA Campaign Numbers: 22V158000 (visibility) and 23V652000 (service brakes, hydraulic). The windshield had been replaced due to the defogger sensor and certain portions not being properly repaired. The recall NHTSA Campaign Number: 22V158000 (visibility) remedy was completed and the leak. The contact learned that the leak had caused severe rusting resulting in a hole in the sunroof. The contact also noticed that the steering gear had rust on it as well. The rust had not been addressed. The contact stated they were told that the remedy for NHTSA Campaign Number: 23V652000 (service brakes, hydraulic) had just been repaired but still showed attached. The vehicle no longer leaked water but still displayed hesitation. The manufacturer was made aware of the failure and a case was opened regarding the failure. The manufacturer referred the contact to the NHTSA Hotline to file a safety complaint. The failure mileage was 41,000.Read more
Incident date: Jun 26, 2024
The contact owns a 2014 Kia Cadenza. The contact stated that while reversing, he became aware that the electronic power steering briefly seized in position while turning, requiring an increased effort to maneuver the vehicle. The vehicle returned to normal functionality, but the failure became a reg
... ular occurrence while reversing. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.Read more
Incident date: Sep 25, 2023
8 MONTHS AND NO FIX FOR THE RECALL. HOW IS THAT A TIMELY RESPONSE. WHAT CAN I DO ?
Incident date: May 22, 2024
The contact owns a 2014 Kia Cadenza. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall re
... pair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.Read more
Incident date: Nov 14, 2023
The contact owns a 2014 Kia Cadenza. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall re
... pair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.Read more
Incident date: May 10, 2024
The contact owns a 2014 Kia Cadenza. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall rep
... air. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.Read more
Incident date: Mar 4, 2024
UNKNOWN
Incident date: Mar 4, 2024
UNKNOWN
Incident date: Mar 4, 2024
UNKNOWN
Incident date: Jan 2, 2024
See attached document for complaint
Incident date: Jan 2, 2024
See attached document for complaint
Incident date: Oct 15, 2023
The contact owns a 2014 Kia Cadenza. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall rep
... air. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The contact drove the vehicle to an independent mechanic who could not determine the cause of the failure. The dealer was contacted regarding the recall repair but was unable to confirm when parts would be available for the recall repair. The vehicle was not repaired. The manufacturer was not made aware of the issue. The failure mileage was approximately 55,000. VIN tool confirms parts not available.Read more
Incident date: Mar 27, 2024
I received an Interim Notice of Safety Recall Number 23V652 dated November 14, 2023 from KIA regarding the HECU unit having a possibility of an electrical short circuit which could cause a fire. The recall notice recommends parking outside. It is now entering April of 2024. I sent a letter to NHTSA
... dated February 9, 2024 complaining of the extended time for KIA to provide the parts necessary to service the recall. Now the time involved is becoming egregious. NHTSA should be demanding KIA to service the recall in the interest of public safety. I request NHTSA do so.Read more
Incident date: Jan 18, 2024
A few weeks ago we were driving into town and the car had a light turned on and the smoke was coming out of the front and it smelled burnt. Then the car completely stopped. We almost wrecked. I was pregnant at the time and shod know what could have happened if we wrecked because the car had complete
... ly stopped and turned off. I Had to tow the car to a mechanic. The mechanic has not looked at it. It’s just there parked. 1367 US Hwy 41 N, Calhoun, GA Proctor garage. I have been waiting on an update on recalls since the letter I received as I was reading it and it clearly said on the bottom a big warning notice if the car smoked and light turned on to take to local Kia dealership. I paid full price at a dealership for this car only had it for a full year and this happens. This is very dangerous my family and I could if really gotten hurt now I am without a car that has a recall and Kia is not willing to help at the moment. I am not the first person that has had problems with the Kia cadenza 2014. Something needs to be done for us who own it. It’s a waste of money with Kia worst thing money don’t grow on trees and I need Kia to show up for this situation I need my car fixed or a settlement for owning a recalled Kia Cadenza.Read more
Incident date: Jan 18, 2024
A few weeks ago we were driving into town and the car had a light turned on and the smoke was coming out of the front and it smelled burnt. Then the car completely stopped. We almost wrecked. I was pregnant at the time and shod know what could have happened if we wrecked because the car had complete
... ly stopped and turned off. I Had to tow the car to a mechanic. The mechanic has not looked at it. It’s just there parked. 1367 US Hwy 41 N, Calhoun, GA Proctor garage. I have been waiting on an update on recalls since the letter I received as I was reading it and it clearly said on the bottom a big warning notice if the car smoked and light turned on to take to local Kia dealership. I paid full price at a dealership for this car only had it for a full year and this happens. This is very dangerous my family and I could if really gotten hurt now I am without a car that has a recall and Kia is not willing to help at the moment. I am not the first person that has had problems with the Kia cadenza 2014. Something needs to be done for us who own it. It’s a waste of money with Kia worst thing money don’t grow on trees and I need Kia to show up for this situation I need my car fixed or a settlement for owning a recalled Kia Cadenza.Read more
Incident date: Jan 18, 2024
A few weeks ago we were driving into town and the car had a light turned on and the smoke was coming out of the front and it smelled burnt. Then the car completely stopped. We almost wrecked. I was pregnant at the time and shod know what could have happened if we wrecked because the car had complete
... ly stopped and turned off. I Had to tow the car to a mechanic. The mechanic has not looked at it. It’s just there parked. 1367 US Hwy 41 N, Calhoun, GA Proctor garage. I have been waiting on an update on recalls since the letter I received as I was reading it and it clearly said on the bottom a big warning notice if the car smoked and light turned on to take to local Kia dealership. I paid full price at a dealership for this car only had it for a full year and this happens. This is very dangerous my family and I could if really gotten hurt now I am without a car that has a recall and Kia is not willing to help at the moment. I am not the first person that has had problems with the Kia cadenza 2014. Something needs to be done for us who own it. It’s a waste of money with Kia worst thing money don’t grow on trees and I need Kia to show up for this situation I need my car fixed or a settlement for owning a recalled Kia Cadenza.Read more
Incident date: Mar 7, 2024
Nothing Happened yet ! I own a 2014 Kia Cadenza and there’s a open recall for engine compartment fire which makes me cautious as it states can catch on fire in park or in motion and to leave it not close to my house or other vehicles which also makes me cautious. I’ve been waiting long enough fo
... r them to come out with a part to fix the HECU but every dealership tells me there is no part yet, it’s very frustrating because my family rides In there including my 3 year old son and I don’t wanna take a chance on the vehicle catching on fire can you please tell me what do this is very frustrating.Read more
Incident date: Mar 7, 2014
My first recall was on my windshield when I took it to a dealer they told me that was my problem it got so bad I had my insurance company have a windshield put in there was no glue on top or sides only on the bottom you could put your arm out the top of the windshield my dash was swollen and split o
... pen they replaced it but now my computer is acting crazy as is the car I got under the driver seat and it is rusted all underneath as well as my steering control I am scared of this car the rusting is all over it I am [XXX] old and could not even drive to see my Grandchildren and they are not allowed in my car and I understand this please 🙏 check all this out everyone says it’s too outdated but everything that is wrong with it was wrong with it when I bought it I paid cash at that time but can’t afford that anymore thanks again INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)Read more
Incident date: Feb 23, 2024
The contact owns a 2014 Kia Cadenza. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall rep
... air. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.Read more
Incident date: Feb 22, 2024
The contact owns a 2014 Kia Cadenza. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall rep
... air. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. Additionally, the contact stated that after a visual inspection underneath the vehicle, she became aware of excessive corrosion and water damage. The vehicle was taken to the dealer, who declined to inspect the vehicle. The failure mileage was unknown. VIN tool confirms parts not available. The contact stated the first recall did not come through fast enough the inside of the vehicle stayed so wet that a lot of things are rusting and the dashboard had to be replaced but now the computer system is acting crazy.Read more
Incident date: Feb 22, 2024
The contact owns a 2014 Kia Cadenza. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall rep
... air. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. Additionally, the contact stated that after a visual inspection underneath the vehicle, she became aware of excessive corrosion and water damage. The vehicle was taken to the dealer, who declined to inspect the vehicle. The failure mileage was unknown. VIN tool confirms parts not available. The contact stated the first recall did not come through fast enough the inside of the vehicle stayed so wet that a lot of things are rusting and the dashboard had to be replaced but now the computer system is acting crazy.Read more
Incident date: Nov 1, 2023
The contact owns a 2014 Kia Cadenza. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The co
... ntact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.Read more
Incident date: Jan 17, 2024
The contact owns a 2014 Kia Cadenza. The contact stated while driving approximately 25 MPH, there was an abnormal odor of smoke detected. The driver stopped, looked under the hood, and found evidence of a fire. There were no warning lights illuminated. The contact received notification of NHTSA Camp
... aign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 56,002. VIN tool confirms parts not available.Read more
Incident date: Jan 17, 2024
The contact owns a 2014 Kia Cadenza. The contact stated while driving approximately 25 MPH, there was an abnormal odor of smoke detected. The driver stopped, looked under the hood, and found evidence of a fire. There were no warning lights illuminated. The contact received notification of NHTSA Camp
... aign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 56,002. VIN tool confirms parts not available.Read more
Incident date: Sep 8, 2023
I was driving my 2014 Kia Cadenza and then I noticed the vehicle has lost power and all the electrical components shut off (Odometer , dash lights and radio ) , as I was cruising down the road waiting for vehicle to slow down I noticed vehicle steering was very heavy and didn't have any breaking pow
... er , I pull into a place away from road when i noticed that there was smoke coming from the car and the car was catching fire , in that moment I opened the hood and I did have a fire extinguisher . I was pushing the vehicle back while spraying it and was able to turn off the fire before spreading . The car will require a new engine . I reached out to multiple kia Dealerships but they will not accept repairs on the car and will redirect me to kia customer support . It's been a hassle for the past couple of months and I can't seem to get to a resolutionRead more
Fire
Incident date: Sep 8, 2023
I was driving my 2014 Kia Cadenza and then I noticed the vehicle has lost power and all the electrical components shut off (Odometer , dash lights and radio ) , as I was cruising down the road waiting for vehicle to slow down I noticed vehicle steering was very heavy and didn't have any breaking pow
... er , I pull into a place away from road when i noticed that there was smoke coming from the car and the car was catching fire , in that moment I opened the hood and I did have a fire extinguisher . I was pushing the vehicle back while spraying it and was able to turn off the fire before spreading . The car will require a new engine . I reached out to multiple kia Dealerships but they will not accept repairs on the car and will redirect me to kia customer support . It's been a hassle for the past couple of months and I can't seem to get to a resolutionRead more
Fire
Incident date: Jan 4, 2024
The contact owns a 2014 Kia Cadenza. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable a
... mount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.Read more
Incident date: Jan 2, 2024
KIa informs me that my Hydralic Electronic Control Unit may short circuit and cause an engine fire. Don't park close to anything. "WHEN THE REMEDY PART IS AVAILABLE, KIA DEALERS WILL REPLACE THE HECU FUSE." If it's just a fuse, why have I had to park my car outside at risk of winter weather, vandal
... ism, and theft, for the past month and a half? I hesitate to operate a vehicle which may blow up. I therefore do not have use of my car. And KIA is taking ENTIRELY TOO LONG to fix this recall. I get no help from their Consumer Relations people; their basic reply is "it is what it is; we're working on it." Well, if you were fined a thousand bucks for each day my car is out of commission due to your defect, I bet you'd find that fuses pretty darn quick. I am completely disgusted with KIA over this unacceptable length of time to address this issue. Total fail.Read more
Incident date: Nov 26, 2023
The vehicle has been carefully maintained and received the 144,000-mileage thorough maintenance service which was performed at the KIA dealership in August 2023 three months prior to the incident. While driving in November 2023 the Malfunction Indicator Light came on. I took the vehicle to the same
... dealership. After 3 days in the service department, I was told the engine is burning oil. They found code P0021, but further diagnosis is required. The "Service Department" told me the vehicle requires an engine replacement. I purchased the 2014 KIA used in 2015. The warranty is for ten years (2024) yet evidently, according to the Service Department and KIA, because the car was on the sales lot in 2013, the warranty is expired. It is not a safe car and the recall, as noted on this site, indicates the same. I cannot count how many recalls this vehicle has had including the windshield possibly being loose and the power steering malfunctioning. I've had the headlights replaced three times and the air conditioning completely fixed after it went out. ( that's not a safety issue, but another indicator of the poor quality of this vehicle.) It appears KIA is aware of the severe engine issues in this 2014 KIA Cadenza and other KIA models, and I believe the Company understands the dangers involved in driving, and even parking this vehicle. I am beyond upset as this vehicle is currently not functioning. (and it's parked far away from a building.) Please advise. Thank you for your time.Read more
Incident date: Nov 20, 2023
The contact owns a 2014 Kia Cadenza. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The ABS warning light and the check engine warning light were illuminated. The local dealer was cont
... acted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 117,000. VIN tool confirms parts not available.Read more
Incident date: Dec 6, 2023
The contact owns a 2014 Kia Cadenza. The contact stated that the vehicle made abnormal sounds while starting. A burning odor was also detected while starting and driving the vehicle. The ABS, traction control, and several unknown warning lights were illuminated. The contact's left foot and left arm
... were burned by smoke and an unknown fluid coming from the air vents. Medical attention was not received. The dealer was made aware of the failure; however, the vehicle was not diagnosed or repaired. The contact stated that the engine had previously been replaced twice due to faulty cylinder head bolts, but the failure recurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 136,000.Read more
1 injured
Incident date: Dec 8, 2023
The MOTOR DRIVEN POWER STEERING (MDPS) FLEXIBLE COUPLING in the steering system has been making noise, clicking and leading to a sense of slipping in the vehicle steering for several months. I took the vehicle to a Kia service center who confirmed the MDPS was the problem and told me that this a kno
... wn and common safety problem in my Kia model year. They stated there had even been a warranty extension for this safety concern. They reported that they have observed and repaired this issue many times. However, Kia refused to cover the repair under warranty because my vehicle was just over 10 years old. They suggested I file a claim with the NHTSA since this is a known safety issue. Thus, the problem in my vehicle has still not been resolved. Here is a You Tube Video showing the defective plastic part they manufactured this vehicle with and refuse to warranty. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)Read more
Incident date: Dec 6, 2023
When will parts be available to fix my KIA 2024 recall. Waiting too long. Safety issue !! TY [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Incident date: Nov 15, 2023
The contact owns a 2014 Kia Cadenza. The contact stated while driving at an undisclosed speed, she observed smoke coming from the engine compartment, and the electronics started behaving erratically, prompting the contact to pull over to the shoulder of the roadway, where the vehicle stalled and fai
... led to restart. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the hydraulic electronic control unit which was related to NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. VIN tool confirms parts not available. The failure mileage was 56,000.Read more
Incident date: Sep 25, 2023
The contact owns a 2014 Kia Cadenza. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. T
... he manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.Read more
Incident date: Oct 25, 2023
There is a clatter at startup of the engine. I researched the issue and KIA has a service bulletin about the issue and a resolution for the problem. I had the vehicle brought to the dealership for the windshield recall and asked them to please apply the service bulletin since the timing chain has th
... e discussed rattle at startup. They will not fix the issue. even knowing that it is causing internal engine damage for a defective part. If these vehicles are not fixed properly, the engines will expire prematurely and may cause serious injury.Read more
Incident date: Nov 14, 2022
I was driving my car at about 70 miles per hour then all of a sudden it went from 70 to like 40 and wouldn't pick up speed the engine light did come on I did get it to a mechanic to have my coils and spark plugs change but car was still knocking mechanic said it was the engine even before this it wa
... s always a knocking noise at start up even after oil changes everytime I call about this engine issue it's always cadenza not included but I see that most of the complaints is about the engine the same issues like the others my car is paid for but can't drive it if this problem was known we should be included for a new engine people like myself only work 32hrs cause my job like others are not doing good don't have the 5 to $10,000 kia dealership quoted me at to fix this car that was already known to be bad this is sad but im going to keep pushing until I get to the bottom including a lawsuit because this is not fair at all.Read more
Incident date: Sep 25, 2023
There is carbon building up on the intake. Which causes the engine to lose power. Even at 70 mph engine will cut out causing the car to decelerate in traffic.
Incident date: Aug 1, 2023
The engine failed. There was no warning lamp or message of the problem prior to the engine blowing up. I now can’t use my car.
Showing 50 of 146 complaints.