2011 KEYSTONE RAPTOR
6 recalls, 3 complaints - 3 TSBs
17V755000 Nov 22, 2017
EQUIPMENT
Defect Description
Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMIS... Read more
Consequence
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy
Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.co... Read more
11V078000 Feb 3, 2011
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Defect Description
KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2011 RAPTOR RECREATIONAL VEHICLES. THE FRESH WATER FILL/DRAW LINE MAY BE CONNECTED TO THE BLACK WASTE WATER'S TANK.
Consequence
IN THE EVENT THE FRESH WATER LINE IS CONNECTED TO THE BLACK WASTE WATER'S TANK, THE FRESH WATER MAY BECOME CONTAMINATED LEADING TO AN INCREASED RISK OF PERSONAL INJURY.
Remedy
DEALERS WILL INSPECT THE WATER LINES TO VERIFY THEY ARE PLUMBED CORRECTLY AND CORRECT IF NECESSARY. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 10, 2011. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.
10V594000 Nov 23, 2010
ELECTRICAL SYSTEM
Defect Description
KEYSTONE IS RECALLING CERTAIN FIFTH WHEEL TRAILERS WITH A GENERATOR READY OPTION. IF THE TRANSFER SWITCH IS NOT INSTALLED TO THE PROPER SPECIFICATIONS, THE ELEVATED ELECTRICAL LOADS ASSOCIATED WITH THE RECREATIONAL VEHICLE USE IN HIGHER AMBIENT TEMPERATURES MAY CAUSE OVERHEATING OF THE LUGS AND DEG... Read more
Consequence
OVERHEATING OF THE CONNECTIONS COULD RESULT IN A FIRE.
Remedy
DEALERS WILL INSPECT AND REPLACE THE TRANSFER SWITCH IF NECESSARY FREE OF CHARGE. THE SAFETY WAS SUPERCEDED BY CAMPAIGN 11V-577. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.
10V587000 Nov 17, 2010
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Defect Description
KEYSTONE IS RECALLING CERTAIN RECREATIONAL VEHICLES AND FIFTH WHEEL TRAILERS EQUIPPED WITH 1200-SERIES NORCOLD REFRIGERATORS. THE POPULATION OF REFRIGERATORS BEING ADDRESSED CONTAINS EITHER A SENSING ALGORITHM OR THERMAL SWITCH TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECT... Read more
Consequence
THE SENSING ALGORITHM OR THERMAL SWITCH INSTALLED TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED DUE TO A POSSIBLE HYDROGEN GAS LEAK MAY NOT SHUT OFF IN SUFFICIENT TIME TO PREVENT A FIRE.
Remedy
KEYSTONE IS WORKING WITH NORCOLD TO IDENTIFY AND NOTIFY ANY AFFECTED OWNERS. OWNERS WILL BE INSTRUCTED TO CONTACT NORCOLD DEALERS TO RECEIVE THE REMEDY FREE OF CHARGE. PLEASE SEE NORCOLD'S DEFECT REPORT 10E-049 FOR ADDITIONAL INFORMATION. THE RECALL BEGAN ON DECEMBER 10, 2010. OWNERS MAY CONTACT... Read more
10V478000 Oct 5, 2010
EQUIPMENT
Defect Description
KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2011 RECREATIONAL VEHICLES EQUIPPED WITH ATWOOD 35 SERIES RANGE OVENS. A POTENTIAL EXISTS FOR A SMALL FRACTURE WITHIN THE LINE DELIVERING GAS TO THE OVEN CAVITY BURNER. SUCH A FRACTURE MAY CAUSE PROPANE GAS TO LEAK FROM THE LINE.
Consequence
A PROPANE LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE AND/OR EXPLOSION CAUSING PROPERTY DAMAGE AND/OR PERSONAL INJURY.
Remedy
DEALERS WILL ISOLATE AND PERFORM A DROP PRESSURE TEST ON THE OVEN SUPPLY TUBE AND IF THE TUBE LEAKS IT WILL BE REPLACED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 27, 2010. OWNER MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.
10V295000 Jun 25, 2010
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:LINES AND FITTINGS
Defect Description
KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2010-2011 RAPTOR FIFTH WHEEL TRAILERS. THE PROPANE HOSE FOR THE SLIDE ROOM MAY CONTACT THE TIRE AND MAY BECOME DAMAGED AS A RESULT.
Consequence
A PROPANE LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE/AND/OR EXPLOSION CAUSING PROPERLY DAMAGE AND/OR PERSONAL INJURY.
Remedy
DEALERS WILL INSTALL A METAL PLATE TO PREVENT THE PROPANE LINE FROM COMING INTO CONTACT WITH THE TIRE. THE SAFETY RECALL BEGAN ON JUNE 30, 2010. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.
Complaint Statistics
3 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| TIRES | 1 |
| SERVICE BRAKES | 1 |
| ELECTRICAL SYSTEM:12V/24V/48V BATTERY | 1 |
SERVICE BRAKES
Apr 2, 2012
Incident date: Dec 21, 2011
TL* THE CONTACT OWNS A 2011 KEYSTONE RAPTOR FIFTH WHEEL. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE BRAKES SEIZED AFTER THE CHECK TRAILER WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DI... Read more
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Apr 2, 2012
Incident date: Dec 21, 2011
TL* THE CONTACT OWNS A 2011 KEYSTONE RAPTOR FIFTH WHEEL. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE BRAKES SEIZED AFTER THE CHECK TRAILER WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DI... Read more
TIRES
May 2, 2011
Incident date: Mar 29, 2011
TL*THE CONTACT OWNS A 2011 KEYSTONE RAPTOR TRAILER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH THE SPARE TIRE DETACHED FROM THE VEHICLE AND HE HAD NO KNOWLEDGE OF THE FAILURE UNTIL HE CHECKED THE TIRE. THE VEHICLE WAS INSPECTED BY A DEALER AND THEY WERE UNABLE TO DIAGNOSE THE FAILURE... Read more
Technical Service Bulletins, 2011 KEYSTONE RAPTOR
3 manufacturer communications from 3 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 190000 TIRES | 1 |
| 980000 UNKNOWN OR OTHER | 1 |
| 351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER | 1 |
SA-10-155
Nov 5, 2010
190000 TIRES
KEYSTONE RV COMPANY: THE REAR TIRE MAY COME IN CONTACT WITH AN OUTRIGGER. *RM
No comms 2021-11
Dec 2, 2021
980000 UNKNOWN OR OTHER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for November 2021 for Keystone RV Company.
No comms 2022-02
Mar 1, 2022
351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for February 2022 for Keystone RV Company.
KEYSTONE RAPTOR - All Years Overview
Complete safety history for the KEYSTONE RAPTOR across all model years (2004, 2026).
68
Total Recalls
77
Total Complaints
0
Investigations
2
Reported Crashes
11
Reported Fires
0
Reported Deaths
KEYSTONE RAPTOR - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2026 | 1 | 0 | View |
| 2025 | 3 | 1 | View |
| 2024 | 1 | 0 | View |
| 2023 | 1 | 0 | View |
| 2022 | 4 | 2 | View |
| 2021 | 2 | 1 | View |
| 2020 | 2 | 0 | View |
| 2019 | 3 | 4 | View |
| 2018 | 6 | 2 | View |
| 2017 | 3 | 6 | View |
| 2016 | 2 | 0 | View |
| 2015 | 4 | 3 | View |
| 2014 | 3 | 1 | View |
| 2013 | 2 | 13 | View |
| 2012 | 1 | 5 | View |
| 2011 (current) | 6 | 3 | |
| 2010 | 5 | 2 | View |
| 2009 | 4 | 7 | View |
| 2008 | 4 | 7 | View |
| 2007 | 3 | 9 | View |
| 2006 | 3 | 5 | View |
| 2005 | 2 | 6 | View |
| 2004 | 3 | 0 | View |