2009 KEYSTONE RAPTOR

4 recalls, 7 complaints - 14 TSBs

17V755000 Nov 22, 2017
EQUIPMENT
Defect Description
Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMIS... Read more
Consequence
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy
Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.co... Read more
1,205,997 vehicles affected
Manufacturer: Keystone RV Company
17V597000 Sep 25, 2017
EQUIPMENT:ELECTRICAL
Defect Description
Keystone RV Company (Keystone) is recalling certain 2008-2009 Raptor recreational vehicles, models 3110 and 3018, equipped with IOTA ITS-50R transfer switches. These transfer switches may fail when exposed to elevated electrical loads in higher ambient temperatures.
Consequence
If the transfer switch fails, it can increase the risk of a fire.
Remedy
Keystone will notify owners, and dealers will replace the transfer switch, free of charge. The recall began on November 1, 2017. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 17-301.
97 vehicles affected
Manufacturer: Keystone RV Company
15V561000 Sep 4, 2015
ELECTRICAL SYSTEM
Defect Description
Keystone RV Company (Keystone) is recalling certain model year 2008-2009 Big Sky, Challenger, Everest, Fuzion, Montana, and Raptor travel trailers and fifth wheels equipped with an IOTA ITS-50R transfer switch. These transfer switches, used in vehicles wired to be powered by a generator, may fail w... Read more
Consequence
As the transfer switch fails, it may overheat, increasing the risk of a fire.
Remedy
Keystone will notify owners, and dealers will replace the IOTA ITS-50R transfer switch with a different brand transfer switch, free of charge. The recall began on October 8, 2015. Owners may contact Keystone customer service by calling 1-866-425-4369. Keystone's number for this recall is 15-234.
3,585 vehicles affected
Manufacturer: Keystone RV Company
10V594000 Nov 23, 2010
ELECTRICAL SYSTEM
Defect Description
KEYSTONE IS RECALLING CERTAIN FIFTH WHEEL TRAILERS WITH A GENERATOR READY OPTION. IF THE TRANSFER SWITCH IS NOT INSTALLED TO THE PROPER SPECIFICATIONS, THE ELEVATED ELECTRICAL LOADS ASSOCIATED WITH THE RECREATIONAL VEHICLE USE IN HIGHER AMBIENT TEMPERATURES MAY CAUSE OVERHEATING OF THE LUGS AND DEG... Read more
Consequence
OVERHEATING OF THE CONNECTIONS COULD RESULT IN A FIRE.
Remedy
DEALERS WILL INSPECT AND REPLACE THE TRANSFER SWITCH IF NECESSARY FREE OF CHARGE. THE SAFETY WAS SUPERCEDED BY CAMPAIGN 11V-577. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.
6,297 vehicles affected
Manufacturer: KEYSTONE RV COMPANY

Complaint Statistics

7 total complaints 4 fires

Top Reported Components

ComponentComplaints
ELECTRICAL SYSTEM2
SERVICE BRAKES, HYDRAULIC1
TIRES1
WHEELS1
ELECTRICAL SYSTEM:WIRING1
STRUCTURE:BODY:DOOR1
STRUCTURE:BODY:DOOR Oct 27, 2015
Incident date: Aug 1, 2013
TL* THE CONTACT OWNS A 2009 KEYSTONE RAPTOR. THE CONTACT STATED THAT THE REAR DOOR OF THE VEHICLE WAS DISINTEGRATING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 3,000.
ELECTRICAL SYSTEM Oct 16, 2015
Incident date: Jul 31, 2013
TL* THE CONTACT OWNS A 2009 KEYSTONE RAPTOR. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE TRANSFER SWITCH CAUGHT FIRE. THE CONTACT EXTINGUISHED THE FIRE. A FIRE REPORT WAS FILED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V59400... Read more
Fire
ELECTRICAL SYSTEM:WIRING Jan 16, 2015
Incident date: Jul 3, 2012
TL* THE CONTACT OWNS A 2009 KEYSTONE RAPTOR. THE CONTACT STATED THAT THERE WAS A LOOSE GROUND FALL WIRE, WHICH CAUSED THE VEHICLE TO CATCH ON FIRE. THE CONTACT DID NOT DISCLOSE WHO EXTINGUISHED THE FIRE, OR IF A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS... Read more
Fire
WHEELS Sep 2, 2014
Incident date: Aug 25, 2014
ALUMINUM WHEEL BROKEN, 2 SPOKES BROKEN WHEEL NUMBER 5134B2 16X6J HAS T DOT H13 B15 772. *TR
ELECTRICAL SYSTEM Aug 27, 2013
Incident date: Aug 25, 2013
TL* THE CONTACT OWNS A 2009 KEYSTONE RAPTURE TRAILER. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE AIR CONDITIONING SYSTEM FAILED AND A BURNING SMELL EMERGED FROM THE AIR CONDITIONING UNIT. IN ADDITION, THE TRANSFER CASE WIRES WERE FOUND TO BE BURNED. THE VEHICLE WAS TAKEN TO THE MANUFA... Read more
Fire
TIRES Sep 8, 2011
Incident date: Feb 25, 2011
TL* THE CONTACT OWNS A 2009 KEYSTONE RAPTOR RV WITH MISSION RADIAL FT TIRES, LINE SIZE 235/80/16. THE CONTACT STATED THAT THE REAR AND FRONT PASSENGER AND THE FRONT DRIVER SIDE TIRE FAILED AND EXPERIENCED TREAD SEPARATION, CAUSING DAMAGE TO THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE M... Read more
SERVICE BRAKES, HYDRAULIC Jun 2, 2010
Incident date: May 29, 2010
TL*THE CONTACT OWNS A 2009 KEYSTONE RAPTOR. WHILE REMOVING THE BRAKE AWAY BRAKE PIN, A FIRE STARTED IN THE MODULE WHERE THE PIN WAS BEING REMOVED. THE CONTACT EXTINGUISHED THE FIRE AND CUT THE WIRES TO THE PIN TO PREVENT ANOTHER FIRE. THE VEHICLE HAD NOT BEEN INSPECTED AT THE TIME OF THE COMPLAINT. ... Read more
Fire

Technical Service Bulletins, 2009 KEYSTONE RAPTOR

14 manufacturer communications from 5 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
190000 TIRES5
162300 STRUCTURE:BODY:DOOR4
351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER2
351100 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS1
351140 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:LINES AND FITTINGS1
980000 UNKNOWN OR OTHER1
13-190 Mar 18, 2013
162300 STRUCTURE:BODY:DOOR
THIS COMMUNICATION IS INFORMING DEALERSHIP SERVICE DEPARTMENTS OF ADVISORY 13-190 FOR THE UNITS TO INSPECT THE PROPANE LINE FOR THE DOOR SIDE KITCHEN SLIDE OUT TO VERIFY IT IS PROPERLY POSITIONED AND ADD A PLATE TO PREVENT CONTACT WITH THE
13-190 Mar 18, 2013
190000 TIRES
THIS COMMUNICATION IS INFORMING DEALERSHIP SERVICE DEPARTMENTS OF ADVISORY 13-190 FOR THE UNITS TO INSPECT THE PROPANE LINE FOR THE DOOR SIDE KITCHEN SLIDE OUT TO VERIFY IT IS PROPERLY POSITIONED AND ADD A PLATE TO PREVENT CONTACT WITH THE
13-190 Mar 12, 2013
162300 STRUCTURE:BODY:DOOR
THIS COMMUNICATION IS THE FINAL CUSTOMER NOTIFICATION FOR ADVISORY 13-190 FOR THE UNITS TO INSPECT THE PROPANE LINE FOR THE DOOR SIDE KITCHEN SLIDE OUT TO VERIFY IT IS PROPERLY POSITIONED AND ADD A PLATE TO PREVENT CONTACT WITH THE TIRE.
13-190 Mar 12, 2013
190000 TIRES
THIS COMMUNICATION IS THE FINAL CUSTOMER NOTIFICATION FOR ADVISORY 13-190 FOR THE UNITS TO INSPECT THE PROPANE LINE FOR THE DOOR SIDE KITCHEN SLIDE OUT TO VERIFY IT IS PROPERLY POSITIONED AND ADD A PLATE TO PREVENT CONTACT WITH THE TIRE.
13-190 Mar 12, 2013
162300 STRUCTURE:BODY:DOOR
THIS COMMUNICATION IS THE KEYSTONE WEBSITE POSTING FOR ADVISORY 13-190 FOR THE UNITS TO INSPECT THE PROPANE LINE FOR THE DOOR SIDE KITCHEN SLIDE OUT TO VERIFY IT IS PROPERLY POSITIONED AND ADD A PLATE TO PREVENT CONTACT WITH THE TIRE.
13-190 Mar 12, 2013
190000 TIRES
THIS COMMUNICATION IS THE KEYSTONE WEBSITE POSTING FOR ADVISORY 13-190 FOR THE UNITS TO INSPECT THE PROPANE LINE FOR THE DOOR SIDE KITCHEN SLIDE OUT TO VERIFY IT IS PROPERLY POSITIONED AND ADD A PLATE TO PREVENT CONTACT WITH THE TIRE.
13-190 Mar 8, 2013
162300 STRUCTURE:BODY:DOOR
THIS ADVISORY 13-190 INVOLVES 2007 - 2009 RAPTOR 3712TS UNITS TO INSPECT THE PROPANE LINE FOR THE DOOR SIDE KITCHEN SLIDE OUT TO VERIFY IT IS PROPERLY POSITIONED AND ADD A PLATE TO PREVENT CONTACT WITH THE TIRE.
13-190 Mar 8, 2013
190000 TIRES
THIS ADVISORY 13-190 INVOLVES 2007 - 2009 RAPTOR 3712TS UNITS TO INSPECT THE PROPANE LINE FOR THE DOOR SIDE KITCHEN SLIDE OUT TO VERIFY IT IS PROPERLY POSITIONED AND ADD A PLATE TO PREVENT CONTACT WITH THE TIRE.
SA-13-190 Feb 20, 2013
351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
KEYSTONE RV: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. INFORMATION REGARDING PROPANE LINE INSPECTION FOR SIDE DOOR OF KITCHEN SLIDE OUT AND ADD PLATE TO PREVENT CONTACT WITH TIRE, IF NOT PROPERLY POSITIONED. MODELS 2007-2009 RAPTOR
SA-13-190 Feb 20, 2013
351100 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS
KEYSTONE RV: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. INFORMATION REGARDING PROPANE LINE INSPECTION FOR SIDE DOOR OF KITCHEN SLIDE OUT AND ADD PLATE TO PREVENT CONTACT WITH TIRE, IF NOT PROPERLY POSITIONED. MODELS 2007-2009 RAPTOR
SA-13-190 Feb 20, 2013
351140 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:LINES AND FITTINGS
KEYSTONE RV: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. INFORMATION REGARDING PROPANE LINE INSPECTION FOR SIDE DOOR OF KITCHEN SLIDE OUT AND ADD PLATE TO PREVENT CONTACT WITH TIRE, IF NOT PROPERLY POSITIONED. MODELS 2007-2009 RAPTOR
SA-10-155 Nov 5, 2010
190000 TIRES
KEYSTONE RV COMPANY: THE REAR TIRE MAY COME IN CONTACT WITH AN OUTRIGGER. *RM
No comms 2021-11 Dec 2, 2021
980000 UNKNOWN OR OTHER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for November 2021 for Keystone RV Company.
No comms 2022-02 Mar 1, 2022
351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for February 2022 for Keystone RV Company.

KEYSTONE RAPTOR - All Years Overview

Complete safety history for the KEYSTONE RAPTOR across all model years (2004, 2026).

68 Total Recalls
77 Total Complaints
0 Investigations
2 Reported Crashes
11 Reported Fires
0 Reported Deaths

KEYSTONE RAPTOR - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2026 1 0 View
2025 3 1 View
2024 1 0 View
2023 1 0 View
2022 4 2 View
2021 2 1 View
2020 2 0 View
2019 3 4 View
2018 6 2 View
2017 3 6 View
2016 2 0 View
2015 4 3 View
2014 3 1 View
2013 2 13 View
2012 1 5 View
2011 6 3 View
2010 5 2 View
2009 (current) 4 7
2008 4 7 View
2007 3 9 View
2006 3 5 View
2005 2 6 View
2004 3 0 View

Other KEYSTONE Models

Model Recalls Complaints
AEROLITE 0 0 View
ALPINE 0 0 View
ARCADIA 0 0 View
ASPEN TRAIL 0 0 View
ATLAS 0 0 View
AVALANCHE 0 0 View
BIG SKY 0 0 View
BOBCAT 0 0 View