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2021 KEYSTONE FUZION

4 recalls — 4 complaints — 17 TSBs

23V082000 Feb 15, 2023
FUEL SYSTEM, GASOLINE
Defect Description
Keystone RV Company (Keystone) is recalling certain 2021-2023 Carbon, Fuzion, Impact, and Raptor travel trailers. The fuel station controller may fail.
Consequence
A failure of the fuel station controller increases the risk of a fire.
Remedy
Dealers will inspect the circuit protection and install a 15-amp fuse and a box to protect the fuel station controller, free of charge. Owner notification letters were mailed April 5, 2023. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 23-439... Read more
5,564 vehicles affected
Manufacturer: Keystone RV Company
22V726000 Sep 29, 2022
EQUIPMENT:MECHANICAL:INTEGRATED JACK/LEVELER/STABILIZER
Defect Description
Keystone RV Company (Keystone) is recalling certain 2021-2023 Alpine, Avalanche, 2020-2023 Fuzion and Impact travel trailers. The hydraulic leveling leg foot pads may become loose and separate from the vehicle.
Consequence
A foot pad that separates during transit can become a road hazard, increasing the risk of a crash.
Remedy
Dealers will inspect the mounting bolt and reinstall with thread locking adhesive, as necessary, free of charge. Owner notification letters were mailed November 10, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-437.
9,678 vehicles affected
Manufacturer: Keystone RV Company
20V538000 Sep 3, 2020
FUEL SYSTEM, GASOLINE:STORAGE
Defect Description
Keystone RV Company (Keystone) is recalling certain 2021 Fuzion recreational trailers (models 357, 369, 373, 379, 419, 424, 427, 429 and 430) and 2021 Impact recreational trailers (models 343, 359, 367 and 415). The auxiliary fuel supply tank mounting straps may have been improperly secured with gr... Read more
Consequence
The grade 2 bolts may break under certain conditions, causing the auxiliary fuel supply tank to detach, increasing the risk of a vehicle crash and/or fire.
Remedy
Keystone will notify owners, and dealers will inspect and replace the tank strap mounting bolts, as necessary, free of charge. The recall began October 2, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-385.
119 vehicles affected
Manufacturer: Keystone RV Company
20V428000 Jul 24, 2020
ELECTRICAL SYSTEM:WIRING
Defect Description
Keystone RV Company (Keystone) is recalling certain 2020-2021 Keystone Fuzion (models 357, 369, 373, 379, 419, 424, 427, 429 and 430) and Impact (models 26V, 28V, 29V, 311, 317, 330, 343, 359, 367 and 415) toy hauler travel trailers. The generator transfer switch may be incorrectly wired with the t... Read more
Consequence
A generator that is able to energize the shore power connection may increase the risk of injury.
Remedy
Keystone will notify owners, and dealers will run the generator to check for the proper power output, correcting the wiring as necessary, free of charge. The recall began August 27, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-382. ... Read more
594 vehicles affected
Manufacturer: Keystone RV Company

Complaint Statistics

4 total complaints

Top Reported Components

ComponentComplaints
SUSPENSION1
STRUCTURE:BODY1
UNKNOWN OR OTHER1
ENGINE1
UNKNOWN OR OTHER Nov 17, 2024
Incident date: Mar 26, 2024
When putting my car into park and turning the engine off. The car will not turn off and displays a shift to park error. The car has to be turned back on and shifted to a different position then put back in to park to try to turn engine off again. Often times this needs repeated several times before ... Read more
ENGINE Nov 17, 2024
Incident date: Mar 26, 2024
2 weeks ago I was coming to a stop on a hill and the car stalled like it was about to shut off, but it kept running. A week ago. I was turning into a parking lot and the car stalled. The steering wheel got hard, so I turned off the car and then I turned it back on again. It stalled a little bit, but... Read more
STRUCTURE:BODY Jan 12, 2022
Incident date: Feb 15, 2021
The contact owns a 2021 Keystone Fusion RV. The contact stated that he noticed that the external sidewall had a crack that had originated from the front slide. The RV was taken to a dealer who diagnosed the failure as a normal crack and installed silicone in the crack. The contact stated that as the... Read more
SUSPENSION Jul 1, 2021
Incident date: Oct 12, 2020
The contact owns a 2021 Keystone Nexus Viper. The contact stated that while hauling the water and gas tank, the weight caused the suspension and the frame to bend since the Gross Vehicle Weight rating was incorrect. The vehicle was taken to a local dealer where it was diagnosed with nothing needing ... Read more

Technical Service Bulletins — 2021 KEYSTONE FUZION

17 manufacturer communications from 9 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
160000 STRUCTURE8
350000 EQUIPMENT2
356000 EQUIPMENT ADAPTIVE/MOBILITY2
980000 UNKNOWN OR OTHER2
211000 TRAILER HITCHES:FIFTH WHEEL ASSEMBLY1
162900 STRUCTURE:BODY:ROOF AND PILLARS1
351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER1
KSB-210122 Jan 17, 2024
160000 STRUCTURE
Revision of KSB-210122. It has been determined the units in this KSB population may develop sidewall cracks at both front slideouts. Only units that develop a crack will require this repair, if the sidewall is not cracked, no repair is need
KSB-210122 V2 Nov 29, 2023
160000 STRUCTURE
It has been determined the units in this KSB population may develop sidewall cracks at both front slideouts. Only units that develop a crack will require this repair, if the sidewall is not cracked, no repair is needed.
210122 Mar 24, 2022
160000 STRUCTURE
It has been determined the units in this KSB population may develop sidewall cracks at both front slideouts. Only units that develop a crack will require this repair, if the sidewall is not cracked, no repair is needed.
21-406 Mar 15, 2022
160000 STRUCTURE
Email to owners regarding campaign 21-406. It has been determined that Polycarbonate skylights used on Alpha Flex and Alpha Ply roof systems may crack. CLOSING NOTICE - This Campaign ends October 31, 2021. All repairs and claims for this
21-406 Aug 18, 2021
160000 STRUCTURE
2nd mailing to owners for advisory 21-406. It has been determined that Polycarbonate skylights used on Alpha Flex and Alpha Ply roof systems may crack. CLOSING NOTICE - This Campaign ends October 31, 2021. All repairs and claims for this
21-406 May 18, 2021
162900 STRUCTURE:BODY:ROOF AND PILLARS
It has been determined that Polycarbonate skylights used on Alpha Flex and Alpha Ply roof systems may crack. CLOSING NOTICE - This Campaign ends October 31, 2021. All repairs and claims for this campaign must be submitted on or before Oct
21-406 May 18, 2021
160000 STRUCTURE
It has been determined that Polycarbonate skylights used on Alpha Flex and Alpha Ply roof systems may crack. CLOSING NOTICE - This Campaign ends October 31, 2021. All repairs and claims for this campaign must be submitted on or before Oct
KSB-210218 Feb 24, 2021
356000 EQUIPMENT ADAPTIVE/MOBILITY
This is the inspection instructions for KSB-210218, Inspection Process Sidewall Cracks. The information and instructions in a Keystone Service Bulletin (KSB) are intended to inform RV dealership Service Managers/Technicians of situations th
KSB-210218 Feb 24, 2021
350000 EQUIPMENT
This is the inspection instructions for KSB-210218, Inspection Process Sidewall Cracks. The information and instructions in a Keystone Service Bulletin (KSB) are intended to inform RV dealership Service Managers/Technicians of situations th
KSB-210218 Feb 24, 2021
160000 STRUCTURE
This is the inspection instructions for KSB-210218, Inspection Process Sidewall Cracks. The information and instructions in a Keystone Service Bulletin (KSB) are intended to inform RV dealership Service Managers/Technicians of situations th
KSB-180328 V2 Feb 23, 2021
160000 STRUCTURE
This is the revised repair instructions for KSB-180328. The information and instructions in a Keystone Service Bulletin (KSB) are intended to inform RV dealership Service Managers/Technicians of situations that may occur with some Recreatio
KSB-180328 V2 Feb 23, 2021
356000 EQUIPMENT ADAPTIVE/MOBILITY
This is the revised repair instructions for KSB-180328. The information and instructions in a Keystone Service Bulletin (KSB) are intended to inform RV dealership Service Managers/Technicians of situations that may occur with some Recreatio
KSB-180328 V2 Feb 23, 2021
350000 EQUIPMENT
This is the revised repair instructions for KSB-180328. The information and instructions in a Keystone Service Bulletin (KSB) are intended to inform RV dealership Service Managers/Technicians of situations that may occur with some Recreatio
KSB-180328 V2 Feb 23, 2021
211000 TRAILER HITCHES:FIFTH WHEEL ASSEMBLY
This is the revised repair instructions for KSB-180328. The information and instructions in a Keystone Service Bulletin (KSB) are intended to inform RV dealership Service Managers/Technicians of situations that may occur with some Recreatio
No comms 2021-07 Aug 2, 2021
980000 UNKNOWN OR OTHER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for July 2021 for Keystone RV Company.
No comms 2021-11 Dec 2, 2021
980000 UNKNOWN OR OTHER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for November 2021 for Keystone RV Company.
No comms 2022-02 Mar 1, 2022
351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for February 2022 for Keystone RV Company.

KEYSTONE FUZION — All Years Overview

Complete safety history for the KEYSTONE FUZION across all model years (2007–2026).

72 Total Recalls
56 Total Complaints
0 Investigations
2 Reported Crashes
3 Reported Fires
0 Reported Deaths

KEYSTONE FUZION — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2026 1 0 View
2025 4 0 View
2024 1 0 View
2023 3 3 View
2022 5 4 View
2021 (current) 4 4
2020 5 2 View
2019 4 3 View
2018 4 1 View
2017 3 3 View
2016 4 1 View
2015 3 4 View
2014 2 3 View
2013 2 2 View
2012 1 1 View
2011 7 3 View
2010 6 16 View
2009 5 2 View
2008 4 4 View
2007 4 0 View

Other KEYSTONE Models

Model Recalls Complaints
AEROLITE 0 0 View
ALPINE 0 0 View
ARCADIA 0 0 View
ASPEN TRAIL 0 0 View
ATLAS 0 0 View
AVALANCHE 0 0 View
BIG SKY 0 0 View
BOBCAT 0 0 View