SEAT BELTS:PRETENSIONER
Defect Description
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Chrysler 200, 2010 Chrysler Sebring, 2010-2012 Dodge Caliber and 2010-2014 Jeep Patriot, Compass and Dodge Avenger vehicles. The Occupant Restraint Control (OCR) module may short circuit, preventing the frontal air bags, seat belt pret
... ensioners, and side air bags from deploying in the event of a crash.Read more
Consequence
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Remedy
Chrysler will notify owners, and dealers will replace the OCR, free of charge. Interim letters informing owners that parts are not available yet were mailed on October 26, 2016. The recall began on August 15, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number
... for this recall is S61.Read more
1,435,625 vehicles affected
Manufacturer: Chrysler (FCA US LLC)
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE
Defect Description
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Chrysler 200, 2010 Chrysler Sebring, 2010-2012 Dodge Caliber and 2010-2014 Jeep Patriot, Compass and Dodge Avenger vehicles. The Occupant Restraint Control (OCR) module may short circuit, preventing the frontal air bags, seat belt pret
... ensioners, and side air bags from deploying in the event of a crash.Read more
Consequence
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Remedy
Chrysler will notify owners, and dealers will replace the OCR, free of charge. Interim letters informing owners that parts are not available yet were mailed on October 26, 2016. The recall began on August 15, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number
... for this recall is S61.Read more
1,435,625 vehicles affected
Manufacturer: Chrysler (FCA US LLC)
AIR BAGS
Defect Description
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Chrysler 200, 2010 Chrysler Sebring, 2010-2012 Dodge Caliber and 2010-2014 Jeep Patriot, Compass and Dodge Avenger vehicles. The Occupant Restraint Control (OCR) module may short circuit, preventing the frontal air bags, seat belt pret
... ensioners, and side air bags from deploying in the event of a crash.Read more
Consequence
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Remedy
Chrysler will notify owners, and dealers will replace the OCR, free of charge. Interim letters informing owners that parts are not available yet were mailed on October 26, 2016. The recall began on August 15, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number
... for this recall is S61.Read more
1,435,625 vehicles affected
Manufacturer: Chrysler (FCA US LLC)
ELECTRICAL SYSTEM:SOFTWARE
Defect Description
Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2012 Jeep Compass and Patriot vehicles manufactured May 6, 2008, through July 20, 2012. The affected vehicles have a software error which may result in a delayed deployment or non-deployment of the seatbelt pre-tensioners and/or sid
... e airbags.Read more
Consequence
In the event of a rollover necessitating airbag deployment, the software error can lead to a delayed deployment or non-deployment of the side curtain airbag and/or seatbelt pre-tensioners. As a result, vehicle occupants have an increased risk of injury in a crash.
Remedy
Chrysler will notify owners, and dealers will correct the software free of charge. The recall began June 21, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall number is N01.
254,396 vehicles affected
Manufacturer: Chrysler Group LLC
SEAT BELTS
Defect Description
Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2012 Jeep Compass and Patriot vehicles manufactured May 6, 2008, through July 20, 2012. The affected vehicles have a software error which may result in a delayed deployment or non-deployment of the seatbelt pre-tensioners and/or sid
... e airbags.Read more
Consequence
In the event of a rollover necessitating airbag deployment, the software error can lead to a delayed deployment or non-deployment of the side curtain airbag and/or seatbelt pre-tensioners. As a result, vehicle occupants have an increased risk of injury in a crash.
Remedy
Chrysler will notify owners, and dealers will correct the software free of charge. The recall began June 21, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall number is N01.
254,396 vehicles affected
Manufacturer: Chrysler Group LLC
AIR BAGS:SIDE/WINDOW
Defect Description
Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2012 Jeep Compass and Patriot vehicles manufactured May 6, 2008, through July 20, 2012. The affected vehicles have a software error which may result in a delayed deployment or non-deployment of the seatbelt pre-tensioners and/or sid
... e airbags.Read more
Consequence
In the event of a rollover necessitating airbag deployment, the software error can lead to a delayed deployment or non-deployment of the side curtain airbag and/or seatbelt pre-tensioners. As a result, vehicle occupants have an increased risk of injury in a crash.
Remedy
Chrysler will notify owners, and dealers will correct the software free of charge. The recall began June 21, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall number is N01.
254,396 vehicles affected
Manufacturer: Chrysler Group LLC
Complaint Statistics
206 total complaints
12 crashes 4 fires 13 injuries
Top Reported Components
| Component | Complaints |
| FUEL/PROPULSION SYSTEM | 31 |
| AIR BAGS | 25 |
| ELECTRICAL SYSTEM | 18 |
| POWER TRAIN | 17 |
| ENGINE | 15 |
| SUSPENSION | 15 |
| STEERING | 13 |
| UNKNOWN OR OTHER | 10 |
| VEHICLE SPEED CONTROL | 9 |
| SEAT BELTS | 9 |
Incident date: Dec 3, 2024
The contact owns a 2010 Jeep Patriot. The contact stated that while her daughter was driving at undisclosed speeds, there was an abnormal sound coming from the vehicle. The contact stated that the subframe was corroded. The vehicle was taken to an independent mechanic and test-driven. The independen
... t mechanic placed the vehicle on the lift and determined that there was a hole in the rear cross-body subframe. The contact called the local dealer and was referred to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that the vehicle could not be repaired under Technical Service Bulletin: 23-012-14. The failure mileage was unknown.Read more
Incident date: Jul 10, 2024
Fuel System. When I fill the gas tank completely the car will stall within a minute or two. I lose power steering, break booster. I can restart and the car will operate correctly. This has been happening for some time.
Incident date: Jul 18, 2022
The airbag clock spring fails. The horn will go off unexpectedly while driving and parked when the car is turned off This is causing drivers to look in panic and emergency causing distracted driving I took this to the dealer 2 years ago before someone posted this online what the issue was. They c
... ould not find the issue There are no lights or warnings that appear I know another person with a 2012 jeep wrangler and that air bag clock spring was recalledRead more
Incident date: Jul 22, 2023
Total Erosion of front and rear subframe. Replaced front 2021 rear rot 2023 so bad mechanic shop wouldn’t let me drive it after needing a inspection sticker( couldn’t get). Never was notified for extended warranty about replacing this part. Huge safety issue.
Incident date: May 1, 2023
I was on the freeway going about 75mph when all of a sudden it lost acceleration I couldn't get it to go more to 35 or 40 mph in and gear. Pulled to the side and let it sit for like 15 mins and it started up normal drove fine for a little bit. Then I went the back way home and didn't go over 50mph a
... nd it was fine got home and parked. Next morning went to leave and like 5 miles down the road only doing like 40 mind you. It completely goes out no acceleration just revs. Towed it home now it still starts and goes into gear but won't move just acts like its still in park.Read more
Incident date: May 1, 2023
I was on the freeway going about 75mph when all of a sudden it lost acceleration I couldn't get it to go more to 35 or 40 mph in and gear. Pulled to the side and let it sit for like 15 mins and it started up normal drove fine for a little bit. Then I went the back way home and didn't go over 50mph a
... nd it was fine got home and parked. Next morning went to leave and like 5 miles down the road only doing like 40 mind you. It completely goes out no acceleration just revs. Towed it home now it still starts and goes into gear but won't move just acts like its still in park.Read more
Incident date: May 1, 2023
I was on the freeway going about 75mph when all of a sudden it lost acceleration I couldn't get it to go more to 35 or 40 mph in and gear. Pulled to the side and let it sit for like 15 mins and it started up normal drove fine for a little bit. Then I went the back way home and didn't go over 50mph a
... nd it was fine got home and parked. Next morning went to leave and like 5 miles down the road only doing like 40 mind you. It completely goes out no acceleration just revs. Towed it home now it still starts and goes into gear but won't move just acts like its still in park.Read more
Incident date: Feb 1, 2022
Cannot fill gas tank correctly. 30 seconds at a time due to gas tank roll over vale failure according to everything we have found on this issue with other owners. This is a serious problem that needs to be recalled. It cost around 800.00 to replace gas tank.. Please investigate issue and respond to
... [XXX]. I am doing this for my daughter she needs help with this issue it is a ongoing issue that started about 1 year ago thank you [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).Read more
Incident date: Dec 28, 2022
The contact owns a 2010 Jeep Patriot. The contact stated that while getting a routine oil change at the dealer the mechanic stated that there was a large hole in the subframe due to excessive rusting. The contact was informed that the subframe needed to be replaced. The contact recalled Technical Se
... rvice Bulletin, NHTSA ID 10140027 (Suspension, Steering) from approximately 5 years ago and inquired if the vehicle could be repaired under the TSB. The contact was informed that the TSB was no longer valid. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the TSB was no longer valid. The approximate failure mileage was 136,560.Read more
Incident date: Dec 28, 2022
The contact owns a 2010 Jeep Patriot. The contact stated that while getting a routine oil change at the dealer the mechanic stated that there was a large hole in the subframe due to excessive rusting. The contact was informed that the subframe needed to be replaced. The contact recalled Technical Se
... rvice Bulletin, NHTSA ID 10140027 (Suspension, Steering) from approximately 5 years ago and inquired if the vehicle could be repaired under the TSB. The contact was informed that the TSB was no longer valid. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the TSB was no longer valid. The approximate failure mileage was 136,560.Read more
Incident date: Dec 28, 2022
The contact owns a 2010 Jeep Patriot. The contact stated that while getting a routine oil change at the dealer the mechanic stated that there was a large hole in the subframe due to excessive rusting. The contact was informed that the subframe needed to be replaced. The contact recalled Technical Se
... rvice Bulletin, NHTSA ID 10140027 (Suspension, Steering) from approximately 5 years ago and inquired if the vehicle could be repaired under the TSB. The contact was informed that the TSB was no longer valid. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the TSB was no longer valid. The approximate failure mileage was 136,560.Read more
Incident date: Feb 1, 2022
Every time I fill my gas tank it takes 20 minutes to fill it just keeps shutting gas off at handle. I have checked a Jeep forum it says it is a roll over valve in gas tank and entire tank has to be replaced at a cost of around 800.00 to 1000.00 dollars. It also caused engine to run rough and shut of
... f a lot. This is something Jeep should have to repair at their cost not consumers. It has been going on for about 6-8 months and it scare me each time it happens Thank youRead more
Incident date: Feb 1, 2022
Every time I fill my gas tank it takes 20 minutes to fill it just keeps shutting gas off at handle. I have checked a Jeep forum it says it is a roll over valve in gas tank and entire tank has to be replaced at a cost of around 800.00 to 1000.00 dollars. It also caused engine to run rough and shut of
... f a lot. This is something Jeep should have to repair at their cost not consumers. It has been going on for about 6-8 months and it scare me each time it happens Thank youRead more
Incident date: Nov 16, 2022
i never received a letter about X69 extendy warranty on cross member frame and now im told the bottom of my frame is all rusted and my back tires are bending in and i cant drive the car safely and needs replacement and that its been like this for awhile had i been informed of this x69 i would of tak
... en my jeep in to get fixed i am extremely upset and would like to know if anyone can help me. and my air bag module light came on and i paid over 1000.00 for that to be repaired and i was told there was a recall on that and i never got that letter. i am very distraught over this.Read more
Incident date: Nov 16, 2022
i never received a letter about X69 extendy warranty on cross member frame and now im told the bottom of my frame is all rusted and my back tires are bending in and i cant drive the car safely and needs replacement and that its been like this for awhile had i been informed of this x69 i would of tak
... en my jeep in to get fixed i am extremely upset and would like to know if anyone can help me. and my air bag module light came on and i paid over 1000.00 for that to be repaired and i was told there was a recall on that and i never got that letter. i am very distraught over this.Read more
Incident date: Aug 6, 2022
After filling fuel tank to full, cranking the ignition, shifting into drive, and beginning propulsion, the engine will occasionally stall. This requires me to stop, shift into park, and restart and rev the engine to prevent it from happening again, which it sometimes does. This malfunction often ta
... kes place in high-traffic areas such as intersections or onramps to the freeway.Read more
Incident date: Jul 14, 2022
My subframe cracked in half which caused my tire to blow out on the highway. It almost caused me to crash into the gardrail and potentially other cars. My jeep has 110k miles on it and now it’s not safe to drive.
Incident date: Jul 25, 2022
Engine Crossmember erosion very dangerous to drive. FCA extended warranty will NOT cover. Did not receive a letter of warning that was sent out to thousands.
Incident date: May 30, 2022
I kept hearing an odd click, creek noise from the driver side front end. It sounded like something was hanging or something had broken off. I took it into a shop and it was discovered that the front sub frame was rotted in several places and had broken. When the rear was inspected, it is rotted to
... the point where you could push your finger through if you tried, and there was a section bent. I can no longer drive this vehicle, and I am still paying on my vehicle. I owe $4,900. The repairs would range from $2,500-$3,000, if it even can be repaired, just for the front. The shop stated there was a recall to fix this issue so I'm reaching out to see if this could be covered or what measures are offered if any in this situation.Read more
Incident date: May 30, 2022
I kept hearing an odd click, creek noise from the driver side front end. It sounded like something was hanging or something had broken off. I took it into a shop and it was discovered that the front sub frame was rotted in several places and had broken. When the rear was inspected, it is rotted to
... the point where you could push your finger through if you tried, and there was a section bent. I can no longer drive this vehicle, and I am still paying on my vehicle. I owe $4,900. The repairs would range from $2,500-$3,000, if it even can be repaired, just for the front. The shop stated there was a recall to fix this issue so I'm reaching out to see if this could be covered or what measures are offered if any in this situation.Read more
Incident date: May 30, 2022
I kept hearing an odd click, creek noise from the driver side front end. It sounded like something was hanging or something had broken off. I took it into a shop and it was discovered that the front sub frame was rotted in several places and had broken. When the rear was inspected, it is rotted to
... the point where you could push your finger through if you tried, and there was a section bent. I can no longer drive this vehicle, and I am still paying on my vehicle. I owe $4,900. The repairs would range from $2,500-$3,000, if it even can be repaired, just for the front. The shop stated there was a recall to fix this issue so I'm reaching out to see if this could be covered or what measures are offered if any in this situation.Read more
Incident date: Apr 10, 2022
Seat headrest deployed on its own hitting passenger’s back of head. Possible head injury. Incident happened today 4/10/2022 while husband was driving headrest deployed on its own on passenger’s side. Will contact dealership tomorrow. No warnings or messages were alerted by the vehicle.
Incident date: Feb 18, 2022
The contact owns a 2010 Jeep Patriot. The contact stated that while driving, the key released from the ignition switch. The contact also mentioned that the gear shifter would inadvertently shift out of gear independently. On one occasion, the vehicle was shifted into park and then independently shif
... ted to drive. The contact was concerned that due to the failure it could potentially cause a crash. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 103,000.Read more
Incident date: Feb 23, 2022
Every time gas is filled to only the first click to stop or no click at all the car will stall after the fill. THE CAR STALLS EVERY TIME NOT ONCE IN AWHILE BUT EVERY TIME AFTER A FILL START IT UP THEN RUNS REAL RUFF AND STALLS AGAIN. Every time it is filled up. The car stalls while getting on the f
... reeway or street. Dealer state it is the fuel roll over sensor built in the fuel tank. Jeep knows this is a problem they are passing the buck on to the car owners. This is a safety issue when the car stalls. I need to pull over every time this happens and it is every time. They have to fix and recall this safety issue.Read more
Incident date: Dec 21, 2021
Premature shutoff during fueling at gas pump (every two- to three-tenths of a gallon), causing long delays at each fill-up. Previous owners have reported diagnoses by certified mechanics of stuck rollover valves, which have been recalled in other Fiat-Chryslet products but not yet for the Jeep Patri
... ot model.Read more
Incident date: Nov 8, 2021
First the hood light came on-then the emergency brake light-then the air bag light-now my headlights wont go off. It was diagnosed as a faulty TIPM. I'm concerned the air bags might be deployed creating a major safety issue I've heard there are numerous complaints on TIPM's and that there may be a r
... ecall. Is that true?Read more
Incident date: Nov 8, 2021
First the hood light came on-then the emergency brake light-then the air bag light-now my headlights wont go off. It was diagnosed as a faulty TIPM. I'm concerned the air bags might be deployed creating a major safety issue I've heard there are numerous complaints on TIPM's and that there may be a r
... ecall. Is that true?Read more
Incident date: Nov 15, 2021
While driving at highway speed and hitting a small pothole, the vehicle's handling and tracking deteriorated instantly. After that, loud scraping noises were heard when moving the vehicle forward or backwards. After getting the vehicle off the road we found that the Rear Suspension Cross Member r
... usted out and cracked, causing the rear suspension to be loose. Chrysler extended the warranty on this part due to premature rust for 10 years, but this is a safety defect and it should be handled as a recall and not just a warranty extension.Read more
Incident date: Nov 8, 2021
First the hood light came on-then the emergency brake light-then the air bag light-now my headlights wont go off. It was diagnosed as a faulty TIPM. I'm concerned the air bags might be deployed creating a major safety issue I've heard there are numerous complaints on TIPM's and that there may be a r
... ecall. Is that true?Read more
Incident date: Nov 15, 2021
While driving at highway speed and hitting a small pothole, the vehicle's handling and tracking deteriorated instantly. After that, loud scraping noises were heard when moving the vehicle forward or backwards. After getting the vehicle off the road we found that the Rear Suspension Cross Member r
... usted out and cracked, causing the rear suspension to be loose. Chrysler extended the warranty on this part due to premature rust for 10 years, but this is a safety defect and it should be handled as a recall and not just a warranty extension.Read more
Incident date: Mar 1, 2021
Sometimes when I turn my steering wheel the air bag light turns on. It does not always stay on and only comes on occasionally, usually when I make a turn. I got the diagnostics tan and the error code B1B02 Driver Airbag squib 1 circuit open. There was recently a couple of recalls (S61 occupant restr
... aint controller and N01 reprogram occupant control restraint module) for my 2010 Jeep Patriot. I believe this issue with the error code I’m receiving is related to the recall issue, especially since the light does not stay on consistently. Dealership confirmed code B1B02 and would cost $972 for part and service.*JB Consumer stated complaint was filed on Sept. 4, 2021.Read more
Incident date: Mar 1, 2021
Sometimes when I turn my steering wheel the air bag light turns on. It does not always stay on and only comes on occasionally, usually when I make a turn. I got the diagnostics tan and the error code B1B02 Driver Airbag squib 1 circuit open. There was recently a couple of recalls (S61 occupant restr
... aint controller and N01 reprogram occupant control restraint module) for my 2010 Jeep Patriot. I believe this issue with the error code I’m receiving is related to the recall issue, especially since the light does not stay on consistently. Dealership confirmed code B1B02 and would cost $972 for part and service.*JB Consumer stated complaint was filed on Sept. 4, 2021.Read more
Incident date: Mar 1, 2021
Sometimes when I turn my steering wheel the air bag light turns on. It does not always stay on and only comes on occasionally, usually when I make a turn. I got the diagnostics tan and the error code B1B02 Driver Airbag squib 1 circuit open. There was recently a couple of recalls (S61 occupant restr
... aint controller and N01 reprogram occupant control restraint module) for my 2010 Jeep Patriot. I believe this issue with the error code I’m receiving is related to the recall issue, especially since the light does not stay on consistently. Dealership confirmed code B1B02 and would cost $972 for part and service.*JB Consumer stated complaint was filed on Sept. 4, 2021.Read more
Incident date: Mar 1, 2010
There has already been a TBA service bulletion on this vehicle. It has to do with the front and rear subframes. I just bought this vehicle a couple months ago . The old owner never replaced them so now it's so rusted out that the toe can't b adjusted and the tires are pointing inward horribly weari
... ng the inside tread of tires wear out 90× faster. The subframes about to snap causing the whole rear end to hit the groundRead more
Incident date: Mar 1, 2010
There has already been a TBA service bulletion on this vehicle. It has to do with the front and rear subframes. I just bought this vehicle a couple months ago . The old owner never replaced them so now it's so rusted out that the toe can't b adjusted and the tires are pointing inward horribly weari
... ng the inside tread of tires wear out 90× faster. The subframes about to snap causing the whole rear end to hit the groundRead more
Incident date: May 14, 2021
Noticing a recall before, I'm concerned with my airbag light being on. Can it still be defected.
Incident date: Nov 1, 2014
WHEN BRAKING, THE JEEP SEEMS TO LOOSE REAR CONTROL FEATURES. THE SAME OFTEN OCCURS WHEN SLOWLY ACCELERATING. IT HAS "SHIFTED" FROM ONE SIDE TO THE OTHER AT TIMES WHEN GENERAL STRAIGHT ROAD DRIVING OCCURS. SPEEDS HAVE NEVER EXCEEDED 30 MPH. BRAKING LOSS OF REAR CONTROL OCCURS AT SPEEDS NEVER EXCE
... EDING 5 MILES AN HOURRead more
Incident date: Nov 1, 2014
WHEN BRAKING, THE JEEP SEEMS TO LOOSE REAR CONTROL FEATURES. THE SAME OFTEN OCCURS WHEN SLOWLY ACCELERATING. IT HAS "SHIFTED" FROM ONE SIDE TO THE OTHER AT TIMES WHEN GENERAL STRAIGHT ROAD DRIVING OCCURS. SPEEDS HAVE NEVER EXCEEDED 30 MPH. BRAKING LOSS OF REAR CONTROL OCCURS AT SPEEDS NEVER EXCE
... EDING 5 MILES AN HOURRead more
Incident date: Nov 1, 2014
WHEN BRAKING, THE JEEP SEEMS TO LOOSE REAR CONTROL FEATURES. THE SAME OFTEN OCCURS WHEN SLOWLY ACCELERATING. IT HAS "SHIFTED" FROM ONE SIDE TO THE OTHER AT TIMES WHEN GENERAL STRAIGHT ROAD DRIVING OCCURS. SPEEDS HAVE NEVER EXCEEDED 30 MPH. BRAKING LOSS OF REAR CONTROL OCCURS AT SPEEDS NEVER EXCE
... EDING 5 MILES AN HOURRead more
Incident date: Feb 19, 2021
TRANSMISSION STARTED WITH A WHINING SOUND, THEN THE CHECK ENGINE LIGHT CAME ON, THE SUV THEN BEGAN TO SPUTTER, THEN IT STOPPED ACCELERATING ON THE INTERSTATE. I PULLED OFF TO THE SIDE TO RESTART MY VEHICLE AND IT RAN FINE FOR A FEW MILES AND BEGAN TO DO THIS AGAIN. SOMETHING WITH THE CVT TRANSMISSIO
... N. GOING TO COST A FORTUNE TO FIX. CHRYSLER SHOULD BE RESPONSIBLE. THIS IS A DANGEROUS GLITCH IN THEIR VEHICLES.Read more
Incident date: Feb 19, 2021
TRANSMISSION STARTED WITH A WHINING SOUND, THEN THE CHECK ENGINE LIGHT CAME ON, THE SUV THEN BEGAN TO SPUTTER, THEN IT STOPPED ACCELERATING ON THE INTERSTATE. I PULLED OFF TO THE SIDE TO RESTART MY VEHICLE AND IT RAN FINE FOR A FEW MILES AND BEGAN TO DO THIS AGAIN. SOMETHING WITH THE CVT TRANSMISSIO
... N. GOING TO COST A FORTUNE TO FIX. CHRYSLER SHOULD BE RESPONSIBLE. THIS IS A DANGEROUS GLITCH IN THEIR VEHICLES.Read more
Incident date: Jan 25, 2021
ANYTIME RAINFALL IS EXPERIENCED, A HUGE LEAK OCCURS COMING THROUGH THE FRONT DOME LIGHT. IT APPEARS THIS LEAK IS CAUSED BY A DEFECT WITHIN THE DRAINAGE TUBES ATTACHED TO THE SUNROOF OF THE VEHICLE. EVERY TIME THIS HAPPENS, 8OZ-12OZ OF WATER COME SPLASHING DOWN ONTO THE CENTER CONSOLE FROM THE FRONT
... DOME LIGHT. THIS CAUSES POTENTIAL DAMAGE TO THE CARS RADIO AND POWER SOCKETS BELOW, AS WELL AS A HUGE VISUAL INTERFERENCE WHILE DRIVING. EACH TIME I AM DRIVING DURING RAINFALL OR SHORTLY AFTER, I MUST HOLD A CATCHING DEVICE (A CUP, ETC) TO CATCH THE WATER MANUALLY WHILE IT IS FALLING FROM THE CEILING, WHICH IMPAIRS MY ABILITY TO DRIVE SAFELY. THIS SEEMS TO BE A CONSISTENT PROBLEM WITH JEEP PATRIOTS 2007-2017 AFTER DOING SOME RESEARCH ONLINE. THIS LOOKS TO BE A MANUFACTURE DEFECT. JEEP (CHRYSLER) DOES NOT COVER REPAIRS OR REPLACEMENTS FOR THIS PROBLEM.Read more
Incident date: Dec 21, 2020
ABOUT 2 WEEKS AGO I WAS WORKING ON BROOKLYN. I GOT OUT OF WORK AT 8 AND THE ROADS WERE BAD AS I WAS GOING DOWN JEFFERSON RD MY CAR STARTED SLIDING SO I JUST LET THE CAR GO BECAUSE I COULDN'T STOP IT IS INEVITABLE. SO MY CAR HIT THE DITCH BY THE CHURCH. I WAS PARANOID BUT I KNEW I WAS FINE SO I WAS A
... BLE TO TAKE MY CAR OUT OF THE DITCH AND I GOT DOWN AND CHECKED IT AND EVERYTHING WAS FINE BUT THE RADIATOR WAS LEAKING MY COOLANT. SO I GOT IN MY CAR AND DROVE CAREFULLY AND SLOW UNTIL I GOT HOME. I GOT MY RADIATOR FIX BECAUSE IS THE ONLY CAR THAT I HAVE TO MOVE AROUND. I TOOK MY CAR TO GET CHECKED OUT BECAUSE I WAS SCARED THAT SOMETHING ELSE MIGHT HAVE BROKE. I TOOK IT TO BUDGET TIRE WHERE THEY TOLD ME ABOUT ALL THIS STUFF THAT I NEED IT FIX WHICH I KNEW I DIDN'T NEED THEM FIX BECAUSE I GOT MY CAR FIXED BEFORE WINTER HIT SO I TOLD THEM THAT I WAS GOING TO GET A SECOND OPINION SO I TOOK IT TO TUFTS AUTO SERVICE. THEY CHECKED MY CAR WHILE I WAS THERE AND SHOWED ME THAT NONE OF THE THINGS THAT BUDGET TIRE SAID IT WAS WRONG WAS WRONG. THEY SAID EVERYTHING WAS FINE EXCEPT THE SUBFRAME. THEY TOLD ME IT WOULD COST AROUND 2500 TO GET IT FIXED WITH THEM BUT THAT TOLD ME THAT I COULD GET A RECALL BECAUSE OF SAFETY. MAIN REASON WHY I TOOK IT TO GET CHECKED OUT WAS BECAUSE OF SAFETY REASON. I DIDN'T WANT TO COST AN ACCIDENT SO I WANTED TO TAKE EVERY PRECAUTION THAT I NEED IT. THEY TOLD ME TO CALL THE JEEP DEALERSHIP BECAUSE THEY SHOULD BE A ABLE TO DO A RECALL SINCE IS A HAZARD DRIVING IT LIKE THAT. I TALKED TO THEM AND THEY TOLD ME THAT I HAD NO RECALL FOR MY CAR. I BOUGHT MY CAR FROM MY FRIEND. I HAVE INSURANCE AND EVERYTHING IS UP TO DATE.Read more
Incident date: Jan 10, 2021
THE HEADREST MECHANISM POPPED OUT WHILE I WAS DRIVING AND THERE WAS NO ACCIDENTS. IT WAS IN THE PASSENGER SIDE HEADREST THAT DID THIS. I HEARD A LOUD POP WHILE I WAS DRIVING AND IT SCARED ME. I WILL BE CALLING CHRYSLER TOMORROW REGARDING THIS BUT I HAVE BEEN TOLD IT WON'T BE COVERED UNDER WARRANTY.
... THIS IS A PROBLEM FROM THE MANUFACTURER OF THIS JUST CAN HAPPEN WITHOUT AN ACCIDENT.Read more
Incident date: Dec 22, 2020
SINCE I BOUGHT MY KEEP IN JULY 2020 .. EVERYTIME I'VE FILLED MY GAS TANK ALL THE WAY .. AT FIRST MY JEEP WOULD DO A LITTLE JUMPING ON REGULAR STREE AS I DRIVE TOWARDS FREEWAY BUT AFTER A LITTLE BIT IT WOULD GO AWAY .. BUT AS I CONTINUE TO DRIVE FOR ABOUT 15 MIN ON FREEWAY MY JEEP BEGINS TO MAKE THI
... S WHINING SOUND AND THEN MY JEEP WOULD ACCELERATE ABOVE 5 ON ITS OWN (SCARY) THEN WOULD GO BACK TO NORMAL THIS USUALLY WAS WHILE GOING UP A HILL ON FREEWAY .. WHINING CONT. AND ACCELERATING MAY HAPPEN ONCE MORE WHILE GOING UP THE HILL .. THEN MY TRANSMISSION TEMP LIGHT WILL COME ON . I USUALLY PULL OVER TO LET MY CAR REST BECAUSE I'M SCARED TO DRIVE IT AFTER IT HAD A MIND OF IT'S OWN. THIS HAS ONLY HAPPENED AFTER I FILL MY TANK TO THE FULL .PLEASE FIX THIS I'M AFRAID IT WILL BLOW MY ENGINE WHILE ON FREEWAY ! THREE TIMES THIS HAS HAPPENED AFTER A FULL TANK HAS BEEN APPLIED . SO STEP BY STEP I FILL TANK TO FULL AS I DRIVE ON STREET TOWARDS FREEWAY IT WILL JUMP A LITTLE BUT WILL GO AWAY BY TIME I GET ON FREEWAY ONCE ON FREEWAY CAR SEEMS FINE FOR ABOUT 10 -15 MIN THEN I START TO HEAR A WHINING SOUND ALMOST AS IF IT'S STUCK IN A GEAR .. AS I'M DRIVING UP A HILL ON FREEWAY THE WHINING GETS WORSE AND MY RPMS DON'T SEEM TO GO ABOVE 50 THEN MY MY ENGINE WILL JUST ACCELERATE ON ITS OWN ALL THE WAY PASSED 5 .. THEN RETURN TO NORMAL QUICKLY AFTER .. WHINING NOISE CONT. AS I'M STILL DRIVING ABOUT 10 MIN LATER MY TRANSMISSION TEMP LIGHT WILL COME ON . THAT'S WHEN I GET OFF FREEWAY AND PULL OVER TO LET MY CAR REST FOR A LITTLE BIT .. ONCE I GET BACK ON FREEWAY AFTER 10 MIN REST EVERYTHING IS BACK TO NORMAL NO MOR WHINING AND TEMP LIGHT IS GONE .. THIS IS AN ISSUE AFTER FILLING UP MY TANK TO THE FULL!Read more
Incident date: Dec 22, 2020
SINCE I BOUGHT MY KEEP IN JULY 2020 .. EVERYTIME I'VE FILLED MY GAS TANK ALL THE WAY .. AT FIRST MY JEEP WOULD DO A LITTLE JUMPING ON REGULAR STREE AS I DRIVE TOWARDS FREEWAY BUT AFTER A LITTLE BIT IT WOULD GO AWAY .. BUT AS I CONTINUE TO DRIVE FOR ABOUT 15 MIN ON FREEWAY MY JEEP BEGINS TO MAKE THI
... S WHINING SOUND AND THEN MY JEEP WOULD ACCELERATE ABOVE 5 ON ITS OWN (SCARY) THEN WOULD GO BACK TO NORMAL THIS USUALLY WAS WHILE GOING UP A HILL ON FREEWAY .. WHINING CONT. AND ACCELERATING MAY HAPPEN ONCE MORE WHILE GOING UP THE HILL .. THEN MY TRANSMISSION TEMP LIGHT WILL COME ON . I USUALLY PULL OVER TO LET MY CAR REST BECAUSE I'M SCARED TO DRIVE IT AFTER IT HAD A MIND OF IT'S OWN. THIS HAS ONLY HAPPENED AFTER I FILL MY TANK TO THE FULL .PLEASE FIX THIS I'M AFRAID IT WILL BLOW MY ENGINE WHILE ON FREEWAY ! THREE TIMES THIS HAS HAPPENED AFTER A FULL TANK HAS BEEN APPLIED . SO STEP BY STEP I FILL TANK TO FULL AS I DRIVE ON STREET TOWARDS FREEWAY IT WILL JUMP A LITTLE BUT WILL GO AWAY BY TIME I GET ON FREEWAY ONCE ON FREEWAY CAR SEEMS FINE FOR ABOUT 10 -15 MIN THEN I START TO HEAR A WHINING SOUND ALMOST AS IF IT'S STUCK IN A GEAR .. AS I'M DRIVING UP A HILL ON FREEWAY THE WHINING GETS WORSE AND MY RPMS DON'T SEEM TO GO ABOVE 50 THEN MY MY ENGINE WILL JUST ACCELERATE ON ITS OWN ALL THE WAY PASSED 5 .. THEN RETURN TO NORMAL QUICKLY AFTER .. WHINING NOISE CONT. AS I'M STILL DRIVING ABOUT 10 MIN LATER MY TRANSMISSION TEMP LIGHT WILL COME ON . THAT'S WHEN I GET OFF FREEWAY AND PULL OVER TO LET MY CAR REST FOR A LITTLE BIT .. ONCE I GET BACK ON FREEWAY AFTER 10 MIN REST EVERYTHING IS BACK TO NORMAL NO MOR WHINING AND TEMP LIGHT IS GONE .. THIS IS AN ISSUE AFTER FILLING UP MY TANK TO THE FULL!Read more
Incident date: Dec 22, 2020
SINCE I BOUGHT MY KEEP IN JULY 2020 .. EVERYTIME I'VE FILLED MY GAS TANK ALL THE WAY .. AT FIRST MY JEEP WOULD DO A LITTLE JUMPING ON REGULAR STREE AS I DRIVE TOWARDS FREEWAY BUT AFTER A LITTLE BIT IT WOULD GO AWAY .. BUT AS I CONTINUE TO DRIVE FOR ABOUT 15 MIN ON FREEWAY MY JEEP BEGINS TO MAKE THI
... S WHINING SOUND AND THEN MY JEEP WOULD ACCELERATE ABOVE 5 ON ITS OWN (SCARY) THEN WOULD GO BACK TO NORMAL THIS USUALLY WAS WHILE GOING UP A HILL ON FREEWAY .. WHINING CONT. AND ACCELERATING MAY HAPPEN ONCE MORE WHILE GOING UP THE HILL .. THEN MY TRANSMISSION TEMP LIGHT WILL COME ON . I USUALLY PULL OVER TO LET MY CAR REST BECAUSE I'M SCARED TO DRIVE IT AFTER IT HAD A MIND OF IT'S OWN. THIS HAS ONLY HAPPENED AFTER I FILL MY TANK TO THE FULL .PLEASE FIX THIS I'M AFRAID IT WILL BLOW MY ENGINE WHILE ON FREEWAY ! THREE TIMES THIS HAS HAPPENED AFTER A FULL TANK HAS BEEN APPLIED . SO STEP BY STEP I FILL TANK TO FULL AS I DRIVE ON STREET TOWARDS FREEWAY IT WILL JUMP A LITTLE BUT WILL GO AWAY BY TIME I GET ON FREEWAY ONCE ON FREEWAY CAR SEEMS FINE FOR ABOUT 10 -15 MIN THEN I START TO HEAR A WHINING SOUND ALMOST AS IF IT'S STUCK IN A GEAR .. AS I'M DRIVING UP A HILL ON FREEWAY THE WHINING GETS WORSE AND MY RPMS DON'T SEEM TO GO ABOVE 50 THEN MY MY ENGINE WILL JUST ACCELERATE ON ITS OWN ALL THE WAY PASSED 5 .. THEN RETURN TO NORMAL QUICKLY AFTER .. WHINING NOISE CONT. AS I'M STILL DRIVING ABOUT 10 MIN LATER MY TRANSMISSION TEMP LIGHT WILL COME ON . THAT'S WHEN I GET OFF FREEWAY AND PULL OVER TO LET MY CAR REST FOR A LITTLE BIT .. ONCE I GET BACK ON FREEWAY AFTER 10 MIN REST EVERYTHING IS BACK TO NORMAL NO MOR WHINING AND TEMP LIGHT IS GONE .. THIS IS AN ISSUE AFTER FILLING UP MY TANK TO THE FULL!Read more
Incident date: Oct 21, 2020
FRONT CROSSMEMBER IS COMPLETELY ROTTED OUT. CHRYSLER EXTENDED THE WARRANTY FOR THIS TO 10 YEARS TO INCLUDE INSPECTIONS RATHER THAN RECALL TO CORRECT THIS PROBLEM. SINCE I BOUGHT THIS JEEP USED I WAS NOT INFORMED THIS COULD BE A PROBLEM OR THAT I WAS ENTITLED TO INSPECTIONS TO LOOK FOR THIS PROBLEM.
... I ORIGINALLY THOUGHT THIS WAS A CONTROL ARM ISSUE BUT WHEN THE VEHICLE WAS PUT ON THE HOIST, LOOKING AT IT FROM BELOW, THE FRONT CROSSMEMBER HAS NEARLY COMPLETELY RUSTED OUT. NO OTHER PARTS OF THE UNDERSIDE OF THE VEHICLE HAVE EXPERIENCED THIS EXTENT CORROSION DAMAGE. THIS IS CLEARLY A DEFECT IN MATERIALS OF CONSTRUCTION OR CHOICE OF SURFACE COATING FOR THIS PART. THIS IS AN EXTREMELY DANGEROUS CONDITION WHICH CONSUMERS MAY BE COMPLETELY UNAWARE OF, UNLESS THEY WERE THE ORIGINAL PURCHASER. DEALERSHIP SERVICE DEPARTMENT SAID THEY HAD A CUSTOMER MAKE IT TO THE DEALERSHIP FOR THE SAME PROBLEM JUST TO HAVE THE CROSSMEMBER GIVE WAY, DROPPING THE THE ENGINE ONTO THE GROUND IN THE PARKING LOT. UNBELIEVABLE! I WISH I HAD PHOTOS FROM WHEN I ORIGINALLY HAD IT ON THE HOIST, BUT I DIDN'T GET THEM. IT IS AT THE DEALERSHIP NOW. CHRYSLER INITIALLY SAID THEY WOULD TRY TO OFFER SOME "GOOD WILL" BUT HAVE SINCE REJECTED THIS DUE TO THE $2350.00 ESTIMATE FOR REPAIR. NO WONDER THEY WEREN'T RECALLED. SHAME ON YOU CHRYSLER!Read more
Incident date: Mar 15, 2018
WITHIN 7 YEARS IN A RUST BELT STATE THE JEEPS CROSSMEMBER IS SO RUSTED ITS NO LONGER SAFE TO DRIVE. MY JEEP HAS BEEN SITTING PARKED FOR TWO YEARS BECAUSE I DON'T HAVE THE MONEY TO REPARE THIS HORRIBLE RUST DAMAGE, ONLY TO FIND OUT THERE HAS BEEN AN EXTENDED WARRANTY FOR THIS SINCE 2017, I WAS NOT IN
... FORMED BECAUSE ITS NOT A RECALL.. THIS WAS KNOWN BY CHESTER/JEEP SINCE THE 2007 MODEL, I'M GLAD THEY AT LEAST OFFER A 10 YEAR EXTENDED WARRANTY FOR THE CROSSMEMEBER, HOWEVER THATS NOT GOOD ENOUGH. PEOPLE NEED TO BE MADE AWARE THAT THEIR VEHICLE MAY SNAP IN HALF WITH LITTLE OR NO WARNING TO THE AVERAGE DRIVER. THIS IS JUST AS SERIOUS AS A SEAT BELT OR AIRBAG MALFUNCTION AND YET THIS ISN'T A RECALL? THIS SHOULD BE A RECALL. THE AMERICAN PEOPLE HAVE A RIGHT TO KNOW THEIR VEHICLE IS NOT SAFE, A RECALL IS THE ONLY WAY THAT INFORMATION WILL SPREAD FAST AND FAR ENOUGH TO MATTER AND POSSIBLY SAVE LIVES, NOT JUST A FEW DOLLARS.Read more
Incident date: Sep 19, 2020
THE SUBFRAME HAS CORRODED CAUSING MY TIRE TO BREAK WHILE DRIVING DOWN A CITY STREET. THERE IS A PROBLEM THAT CHRYSLER IS AWARE OF BUT HAS NOT TO INFORMED THE PUBLIC ONLY SERVICE. IF I HAVE BEEN DRIVING ON THE FREEWAY THIS WOULD OF BEEN A HORRIBLE ACCIDENT AND COULD OF CAUSED BODILY HARM.*DT*JB
Showing 50 of 206 complaints.