SUSPENSION:REAR
Defect Description
Chrysler (FCA US LLC) is recalling certain 2004-2007 Jeep Liberty vehicles. The rear suspension lower control arms can fracture due to excessive corrosion, causing a loss of vehicle control.
Consequence
A fractured control arm can cause a loss of vehicle control, increasing the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will replace the rear lower control arms, free of charge. The recall began June 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U38. Note: This recall is an expansion of recall 12V-085. Vehic
... les included in that campaign are not included in this recall.Read more239,904 vehicles affected
Manufacturer: Chrysler (FCA US LLC)
STRUCTURE
Defect Description
Chrysler Group LLC (Chrysler) is recalling certain model year 1993-1998 Jeep Grand Cherokee and 2002-2007 Jeep Liberty vehicles. The fuel tanks in these vehicles are at risk of failure and leakage in certain rear impacts.
Consequence
A fuel leak in the presence of an ignition source may result in a fire.
Remedy
Owners may take their vehicles to dealers and the dealers will perform a free inspection of the rear structure. On vehicles in the recall that are not equipped with a tow hitch, Chrysler will install a Chrysler designed tow hitch free of charge, provided the condition of the vehicle can support pro
... per installation. On vehicles in the recall that are equipped with an aftermarket tow hitch, Chrysler will assess whether the hitch and surrounding areas show evidence of sharp edges or other puncture risks. If so, Chrysler will replace the tow hitch with a Chrysler designed tow hitch free of charge, provided the condition of the vehicle can support proper installation. On vehicles already equipped with a Chrysler designed tow hitch, Chrysler will inspect the area around the tow hitch installation, and if any installation issues are identified, they will be repaired free of charge. The recall began on August 1, 2014. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign numbers are N45 (for the Grand Cherokee vehicles) and N46 (for the Liberty vehicles).Read more1,560,000 vehicles affected
Manufacturer: Chrysler Group LLC
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
Defect Description
Chrysler Group LLC (Chrysler) is recalling certain model year 1993-1998 Jeep Grand Cherokee and 2002-2007 Jeep Liberty vehicles. The fuel tanks in these vehicles are at risk of failure and leakage in certain rear impacts.
Consequence
A fuel leak in the presence of an ignition source may result in a fire.
Remedy
Owners may take their vehicles to dealers and the dealers will perform a free inspection of the rear structure. On vehicles in the recall that are not equipped with a tow hitch, Chrysler will install a Chrysler designed tow hitch free of charge, provided the condition of the vehicle can support pro
... per installation. On vehicles in the recall that are equipped with an aftermarket tow hitch, Chrysler will assess whether the hitch and surrounding areas show evidence of sharp edges or other puncture risks. If so, Chrysler will replace the tow hitch with a Chrysler designed tow hitch free of charge, provided the condition of the vehicle can support proper installation. On vehicles already equipped with a Chrysler designed tow hitch, Chrysler will inspect the area around the tow hitch installation, and if any installation issues are identified, they will be repaired free of charge. The recall began on August 1, 2014. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign numbers are N45 (for the Grand Cherokee vehicles) and N46 (for the Liberty vehicles).Read more1,560,000 vehicles affected
Manufacturer: Chrysler Group LLC
SUSPENSION:REAR
Defect Description
IN JUNE 2012, CHRYSLER EXPANDED THIS RECALL TO INCLUDE MODEL YEAR 2006 AND 2007 JEEP LIBERTY VEHICLES, REPRESENTING AN ADDITIONAL 137,176 VEHICLES. THIS RECALL NOW CONCERNS CERTAIN MY 2004-2007 JEEP LIBERTY VEHICLES. THE TOTAL NUMBER VEHICLES BEING RECALLED IS NOW 346,900. THESE VEHICLES WERE MAN
... UFACTURED FROM JULY 3, 2003 THROUGH JUNE 29, 2007. THE RECALL ADDRESSES THOSE VEHICLES ORIGINALLY SOLD, OR CURRENTLY REGISTERED IN, CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA. SOME VEHICLES MAY BE EQUIPPED WITH REAR LOWER CONTROL ARMS THAT CAN EXPERIENCE A REAR SUSPENSION LOWER CONTROL ARM FRACTURE DUE TO EXCESSIVE CORROSION DUE TO APPLICATION OF ROAD SALTS DURING WINTER WEATHER CONDITIONS.Read moreConsequence
A FRACTURE OF THE REAR LOWER CONTROL ARM MAY RESULT IN A LOSS OF VEHICLE CONTROL AND MAY LEAD TO A VEHICLE CRASH.
Remedy
CHRYSLER WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE REAR LOWER CONTROL ARMS ON ALL AFFECTED VEHICLES ORIGINALLY SOLD IN, OR CURRENTLY REGISTERED IN, CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YOR
... K, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 26, 2012. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.Read more346,900 vehicles affected
Manufacturer: CHRYSLER GROUP LLC
SUSPENSION
Defect Description
ROCK KRAWLER IS RECALLING 44 PERFORMANCE SUSPENSION SYSTEMS SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLE LISTED ABOVE. THESE SUSPENSION SYSTEMS WERE PRODUCED WITH GRADE 2 CARRIAGE BOLTS INSTEAD OF THE PROPER GRADE 5 CARRIAGE BOLTS. THE IMPROPER GRADE 2 CARRIAGE BOLTS COULD EXPERIENCE A LOS
... S OF CLAMPING FORCE FOR THE BOTTOM STRUT FORK.Read moreConsequence
THIS CONDITION COULD CAUSE A LOSS OF EFFECTIVE LIFT AND LOWERING OF THE AFFECTED VEHICLE, POSSIBLY CREATING THE DRIVER TO PANIC WHICH COULD POSSIBLY LEAD TO A VEHICLE CRASH.
Remedy
ROCK KRAWLER WILL NOTIFY OWNERS AND PROVIDE A FREE REMEDY. THE SAFETY RECALL BEGAN ON OCTOBER 15. 2008. ALL THE AFFECTED UNTITS HAVE BEEN REMEDIED. OWNERS MAY CONTACT ROCK KRAWLER AT 1-518-270-9822.
44 vehicles affected
Manufacturer: ROCK KRAWLER/PURE PERFORMANCE GROUP, INC
ELECTRICAL SYSTEM
Defect Description
ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH VALEO HEATING, VENTILATION AND AIR CONDITIONING (HVAC), THE BLOWER MOTOR MAY OVERHEAT.
Consequence
THIS COULD CAUSE AN INTERIOR FIRE.
Remedy
DEALERS WILL REPLACE THE HVAC BLOWER MOTOR FREE OF CHARGE. THE RECALL BEGAN ON MAY 28, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
149,605 vehicles affected
Manufacturer: DAIMLERCHRYSLER CORPORATION
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Defect Description
ON CERTAIN VEHICLES, THE ANTILOCK BRAKE SYSTEM (ABS) CONTROL MODULE SOFTWARE MAY CAUSE THE REAR BRAKES TO LOCK UP DURING CERTAIN BRAKING CONDITIONS.
Consequence
THIS COULD RESULT IN A LOSS OF VEHICLE CONTROL AND CAUSE A CRASH WITHOUT WARNING.
Remedy
DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL UNIT. THE RECALL BEGAN ON FEBRUARY 19, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
50,665 vehicles affected
Manufacturer: DAIMLERCHRYSLER CORPORATION
POWER TRAIN:AUTOMATIC TRANSMISSION
Defect Description
ON CERTAIN PASSENGER AND SPORT UTILITY VEHICLES AND PICKUP TRUCKS EQUIPPED WITH AUTOMATIC TRANSMISSIONS, THE SOFTWARE PROGRAMMED INTO THE POWERTRAIN CONTROL MODULE CAN CAUSE A MOMENTARY LOCK UP OF THE DRIVE WHEELS IF THE VEHICLE IS TRAVELING OVER 40 MPH AND THE OPERATOR SHIFTS FROM DRIVE TO NEUTRAL
... AND BACK TO DRIVE.Read moreConsequence
IF THE DRIVE WHEELS LOCKED UP, LOSS OF VEHICLE CONTROL COULD OCCUR INCREASING THE RISK OF A CRASH.
Remedy
DEALERS WILL REPROGRAM THE POWERTRAIN CONTROL MODULE FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 2, 2006. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
4,770 vehicles affected
Manufacturer: DAIMLERCHRYSLER CORPORATION
Complaint Statistics
941 total complaints
36 crashes 19 fires 32 injuries
Top Reported Components
| Component | Complaints |
|---|
| VISIBILITY:POWER WINDOW DEVICES AND CONTROLS | 151 |
| FUEL SYSTEM, GASOLINE | 106 |
| FUEL/PROPULSION SYSTEM | 101 |
| SUSPENSION | 69 |
| STRUCTURE | 64 |
| ELECTRICAL SYSTEM | 64 |
| VISIBILITY | 62 |
| STRUCTURE:BODY | 39 |
| UNKNOWN OR OTHER | 34 |
| AIR BAGS | 23 |
Incident date: Jan 11, 2025
Subject: Inquiry Regarding Ball Joint and Control Arm Issues on My 2007 Jeep Liberty Dear support tech, I am writing to express my concerns regarding recurring issues with my 2007 Jeep Liberty, specifically with the driver-side ball joint and control arm. In 2019, I had the driver-side ball joint
... replaced at Firestone. However, on [XXX], I experienced a serious issue when the wheel became stuck while reversing out of a parking space. Fortunately, it occurred at low speed, and the vehicle was towed through my insurance. A family member was able to fix it temporarily. More recently, on February 25, 2025, I had new wheels installed at Firestone, where I was informed that there is an issue with both the front control arm and the left and right ball joints. Given that I don’t drive at high speeds and use the vehicle less frequently now, this seems unusual and concerning. I’ve seen reports about similar issues with same model and year (Reddit, jeep forums). Could this be a recurring problem specific to the Liberty model as I have seen there’s a recall for 2002-2006? I genuinely love my vehicle, but I’m growing frustrated with the ongoing repairs and costs. I would appreciate your insight into whether this is a known issue and what steps I can take to resolve it permanently. Thank you for your attention to this matter. I look forward to your response. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)Read more
Incident date: Jan 11, 2025
Subject: Inquiry Regarding Ball Joint and Control Arm Issues on My 2007 Jeep Liberty Dear support tech, I am writing to express my concerns regarding recurring issues with my 2007 Jeep Liberty, specifically with the driver-side ball joint and control arm. In 2019, I had the driver-side ball joint
... replaced at Firestone. However, on [XXX], I experienced a serious issue when the wheel became stuck while reversing out of a parking space. Fortunately, it occurred at low speed, and the vehicle was towed through my insurance. A family member was able to fix it temporarily. More recently, on February 25, 2025, I had new wheels installed at Firestone, where I was informed that there is an issue with both the front control arm and the left and right ball joints. Given that I don’t drive at high speeds and use the vehicle less frequently now, this seems unusual and concerning. I’ve seen reports about similar issues with same model and year (Reddit, jeep forums). Could this be a recurring problem specific to the Liberty model as I have seen there’s a recall for 2002-2006? I genuinely love my vehicle, but I’m growing frustrated with the ongoing repairs and costs. I would appreciate your insight into whether this is a known issue and what steps I can take to resolve it permanently. Thank you for your attention to this matter. I look forward to your response. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)Read more
Incident date: Apr 24, 2025
As of this morning, I’ve had both ball joints on the front suspension snap, making the vehicle undrivable.
Incident date: Apr 7, 2025
The contact owns a 2007 Jeep Liberty. The contact stated while driving approximately 40-50 MPH, the vehicle vibrated, and the contact heard an abnormal sound coming from underneath the vehicle. The contact stated that several unknown warning lights were illuminated. The vehicle was not taken to an i
... ndependent mechanic or dealer. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated that the failure was persistent. The manufacturer was not made aware of the failure. The failure mileage was approximately 166,270.Read more
Incident date: Jun 15, 2021
Ball joint & control arm failure, twice within 3 years
Incident date: Nov 7, 2024
Ball joint & control arm suspension failure twice in 3 years
Incident date: Jul 20, 2024
Brakes were locking up as I was driving the vehicle. ABS module needs reprogramming. Mechanic inspected, he states the brakes could lock up without this update only available from Chryslar. This repair is in a recall but not for my vin number. I have been told my vehicle is unsafe to drive. ABS l
... ight on in gauge cluster.Read more
Incident date: Mar 15, 2021
The contact owns a 2007 Jeep Liberty. The contact stated that while driving at an undisclosed speed, there was an abnormally strong fuel odor coming from the vehicle. The contact stated that the fuel gauge failed to operate as intended. The contact stated that after refueling the vehicle the fuel ga
... uge failed to provide the proper fuel level. No warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed with fuel injector failure. The vehicle was repaired. The contact stated the failure occurred frequently after the vehicle was repaired. The contact related the failure to an unknown recall. The manufacturer was made aware of the failure but confirmed that the vehicle was not included in a recall. The failure mileage was unavailable.Read more
Incident date: Mar 15, 2021
The contact owns a 2007 Jeep Liberty. The contact stated that while driving at an undisclosed speed, there was an abnormally strong fuel odor coming from the vehicle. The contact stated that the fuel gauge failed to operate as intended. The contact stated that after refueling the vehicle the fuel ga
... uge failed to provide the proper fuel level. No warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed with fuel injector failure. The vehicle was repaired. The contact stated the failure occurred frequently after the vehicle was repaired. The contact related the failure to an unknown recall. The manufacturer was made aware of the failure but confirmed that the vehicle was not included in a recall. The failure mileage was unavailable.Read more
Incident date: Nov 22, 2021
The contact owns a 2007 Jeep Liberty. The contact stated that while driving at an undisclosed speed, the contact heard an abnormal sound coming from the rear upper control arm. The vehicle was taken to an independent mechanic where it was diagnosed with corrosion on both sides and the rear control a
... rms. The contact was informed that the rear control arms needed to be replaced. The vehicle was repaired. The contact stated that the failure had been persistent, and failure had occurred three times. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 125,000.Read more
Incident date: Nov 22, 2021
The contact owns a 2007 Jeep Liberty. The contact stated that while driving at an undisclosed speed, the contact heard an abnormal sound coming from the rear upper control arm. The vehicle was taken to an independent mechanic where it was diagnosed with corrosion on both sides and the rear control a
... rms. The contact was informed that the rear control arms needed to be replaced. The vehicle was repaired. The contact stated that the failure had been persistent, and failure had occurred three times. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 125,000.Read more
Incident date: Nov 13, 2023
Been over 30 days since vehicle was inspected for a recall that requires installing a tow hitch. Manufacturer will not provide an ETA for parts however I can go thru various other methods to obtain parts needed within a few days. Seems like manufacturer is stalling and not wanting to fix issue.
Incident date: Nov 13, 2023
Been over 30 days since vehicle was inspected for a recall that requires installing a tow hitch. Manufacturer will not provide an ETA for parts however I can go thru various other methods to obtain parts needed within a few days. Seems like manufacturer is stalling and not wanting to fix issue.
Incident date: Nov 10, 2023
Pulling away from getting gas I heard and felt a loud bang. Could not turn my wheel much. Something was scraping the ground. I got out and saw my lower ball on the driver's front broke off slightly pulling my cv joint. Sat for hours until I got a tow back home. I'm lucky I wasn't on the highway,
... I could have died. Doesn't show a recall but I just purchased this car. Have had nothing but issues.Read more
Incident date: Aug 2, 2023
The contact owns a 2007 Jeep Liberty. The contact stated while driving 20 MPH and making a turn, the passenger's side of the vehicle inadvertently lowered onto the wheels. The vehicle was towed to an independent mechanic, where it was diagnosed that the passenger's side ball joint had fractured due
... to corrosion. The vehicle was repaired. An unknown dealer was notified of the failure. The manufacturer was notified of the failure but not assistance because the vehicle was not covered under Warranty. The failure mileage was approximately 153,000.Read more
Incident date: Mar 1, 2023
The contact owns a 2007 Jeep Liberty. The contact stated that the front driver’s and front passenger’s side seat belt straps had experienced material tearing causing the seat belts to become unsecured. The cause of the failure was not yet determined. The manufacturer was notified of the failure,
... but no assistance was offered. The local dealer was not contacted. The failure mileage was 102,000.Read more
Incident date: Jan 15, 2023
The contact owns a 2007 Jeep Liberty. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal sound. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approx
... imately 141,483.Read more
Incident date: Feb 11, 2016
Many Jeep vehicles have gas blow back during refueling. This problem has existed for a number of years and Jeep has issued recalls. Please read the following: If each Jeep user spills .1 gallon during refueling and they refuel the Jeep 12 times per year they spill 1.2 gallons per year. This is a ve
... ry low estimate. If there are 100,000 Jeeps experiencing this problem that is 120,000 gallons of gas per year. Does anyone at NHTSA care?Read more
Incident date: Dec 24, 2022
The contact owns a 2007 Jeep Liberty. The contact stated while driving at an undisclosed speed, the front passenger’s side tire inadvertently detached. There was no warning light illuminated. The vehicle was inspected by a friend who is an independent mechanic and determined that the upper and low
... er ball joints failed and needed to be replaced. The vehicle was not repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 164,000.Read more
Incident date: Dec 24, 2022
The contact owns a 2007 Jeep Liberty. The contact stated while driving at an undisclosed speed, the front passenger’s side tire inadvertently detached. There was no warning light illuminated. The vehicle was inspected by a friend who is an independent mechanic and determined that the upper and low
... er ball joints failed and needed to be replaced. The vehicle was not repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 164,000.Read more
Incident date: Aug 1, 2022
MY WINDOWS WILL NOT ROLL UP AND DOWN. IF I ROLL THEM DOWN THEY WILL NOT COME BACK UP. MY AIR CONDITIONING WENT OUT AND I HAD TO DRIVE , 45 MINUTES, HOME IN 105 DEGREE HEAT WITH NO RECOURSE . I COULD HAVE PASSED OUT! THERE WAS A RECALL ON THE WINDOWS PARTS BUT I BOUGHT MY JEEP USED AND THE RECALL EN
... DED BEFORE I PURCHASED IT. IF CHRYSLER DIAMLER KNOWS THAT THERE IS AN ISSUE THERE SHOULD BE NO END DATE TO THE RECALL. EVERY VEHICLE SHOULD BE REPAIRED. WHAT IF I HAD A BABY OR CHILD WITH ME?Read more
Incident date: Aug 1, 2022
MY WINDOWS WILL NOT ROLL UP AND DOWN. IF I ROLL THEM DOWN THEY WILL NOT COME BACK UP. MY AIR CONDITIONING WENT OUT AND I HAD TO DRIVE , 45 MINUTES, HOME IN 105 DEGREE HEAT WITH NO RECOURSE . I COULD HAVE PASSED OUT! THERE WAS A RECALL ON THE WINDOWS PARTS BUT I BOUGHT MY JEEP USED AND THE RECALL EN
... DED BEFORE I PURCHASED IT. IF CHRYSLER DIAMLER KNOWS THAT THERE IS AN ISSUE THERE SHOULD BE NO END DATE TO THE RECALL. EVERY VEHICLE SHOULD BE REPAIRED. WHAT IF I HAD A BABY OR CHILD WITH ME?Read more
Incident date: Jun 2, 2022
Pulled into a parking lot. Heard a loud crunch and then the front of my vehicle dipped down. I put my vehicle in Park. Got out and realized that my tire was separated from my vehicle. The ball joint had completely separated.
Incident date: Aug 13, 2020
My front lower Control Arm was replaced for corrosian in June 2019, broke in August 2020, and is being replaced again due to corrosion April 2022! This car is a danger to my family as well as other on the road!
Incident date: Jan 22, 2021
The front control arms broke 2 times within the last 2 years from corrosion! No warning lights
Incident date: Sep 30, 2021
The contact owns a 2007 Jeep Liberty. The contact noticed that the front control arm and front subframe were rusted. The vehicle was taken to the dealer and it was confirmed that the full front suspension needed to be replaced. The vehicle was repaired. The contact mentioned that after leaving the d
... ealer, the front control arm fractured. The vehicle was towed back to the contact’s residence. The manufacturer was notified of the failure. The approximate failure mileage was 80,000.Read more
Incident date: Jan 29, 2022
gas overflows out when filling with fuel
Incident date: Dec 30, 2021
Upper lower control arm on front end passenger side broke and vibration and driver side locked up and broke wheel hub
Incident date: Dec 30, 2021
Upper lower control arm on front end passenger side broke and vibration and driver side locked up and broke wheel hub
Incident date: Aug 1, 2021
For the 3rd time in the last 3 years the control arm has had to be replaced on this vehicle! I have been driving with my children in the car when the control arm snapped and made my car un drivable ! There was no warning lamp!
Incident date: Oct 1, 2021
Underbody of car is so corroded that the vehicle could lose control.
Incident date: Oct 1, 2021
Underbody of car is so corroded that the vehicle could lose control.
Incident date: Sep 2, 2021
The contact owns a 2007 Jeep Liberty. The contact stated while driving 32 mph, the "digital movement of the steering wheel instead of analog" warning message was displayed. The contact took the vehicle to an independent mechanic and was informed needing the ball joints to be replaced. The contact to
... ok the vehicle to a local dealer but the vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 06V341000 (POWER TRAIN), however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 156,000.Read more
Incident date: Feb 1, 2019
The contact owns a 2007 Jeep Liberty. The contact stated that she initially received a recall notification for NHTSA Campaign Number: 18V278000 (Suspension) and had the recall serviced at a dealer. Recently, the contact stated that an abnormal clanking sound was coming from the vehicle while driving
... at various speeds. There was no warning light illuminated. The contact had first taken the vehicle to an independent mechanic where she had the brake pads, rotors and calipers replaced. Despite the repair, the failure persisted, and the contact then took the vehicle back to the dealer where the recall was serviced. The dealer then informed her that both the lower and upper control arms had fractured and that the driveshaft and ball joints all needed to be replaced. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.Read more
Incident date: Apr 13, 2021
The contact owns a 2007 Jeep Liberty. The contact stated while driving 50 mph, there was an abnormal sound coming from the rear of the vehicle while depressing the brake pedal. The contact stated that there was no warning light illuminated. The vehicle was diagnosed but not repaired. Upon investigat
... ion, the contact associated the failure with NHTSA Campaign Number: 18V278000 (Suspension). The manufacturer was not informed of the failure. The failure mileage was approximately 230,000.Read more
Incident date: Apr 28, 2021
The contact owns a 2007 Jeep Liberty. The contact received notification of NHTSA campaign number: 18V278000 (Suspension) however, the part to do the recall repair was unavailable. The contact called the local dealer and it was confirmed that the part was not yet available. The contact stated that th
... e manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.Read more
Incident date: May 27, 2019
THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED WHILE DRIVING 35 MPH, THE REAR SUSPENSION FRACTURED AS AN ABNORMAL SOUND WAS HEARD. THE CONTACT LOSS CONTROL OF THE STEERING AND COASTED THE VEHICLE TO THE SHOULDER OF THE ROADWAY AND THE VEHICLE WAS TURNED OFF. THE VEHICLE WAS TOWED TO AN IND
... EPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE REAR DRIVER’S SIDE BALL JOINT HAD FRACTURED. THE FAILURE RECURRED A MONTH LATER WHEN THE REAR PASSENGER’S SIDE SUSPENSION FRACTURED. THE CONTACT MENTIONED NHTSA Campaign Number: 18V278000 (SUSPENSION) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000.Read more
Incident date: Apr 19, 2021
FRONT BALL JOINTS/CONTROL ARM ASSEMBLY BROKE ON PASSENGER SIDE CAUSING ACCIDENT.
Crash
Incident date: Apr 19, 2021
FRONT BALL JOINTS/CONTROL ARM ASSEMBLY BROKE ON PASSENGER SIDE CAUSING ACCIDENT.
Crash
Incident date: Apr 19, 2021
FRONT BALL JOINTS/CONTROL ARM ASSEMBLY BROKE ON PASSENGER SIDE CAUSING ACCIDENT.
Crash
Incident date: Apr 1, 2010
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT THE WINDOWS FAILED TO ROLL UP AND ROLL DOWN AS DESIGNED. THE CONTACT HAD THE FRONT DRIVER'S SIDE WINDOW REPLACED AT YOUNGBLOOD AUTO GROUP (3410 S CAMPBELL AVE, SPRINGFIELD, MO 65807, (417) 882-3838) HOWEVER, THE FAILURE PERSISTED. THE
... FRONT AND REAR PASSENGER'S SIDE WINDOWS ALSO EXPERIENCED THE SAME FAILURE. THE CONTACT USED AN OBJECT TO KEEP WINDOWS IN THE UPRIGHT POSITION. THE FRONT DRIVER'S SIDE WINDOW WAS DEACTIVATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.Read more
Incident date: Apr 1, 2010
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT THE WINDOWS FAILED TO ROLL UP AND ROLL DOWN AS DESIGNED. THE CONTACT HAD THE FRONT DRIVER'S SIDE WINDOW REPLACED AT YOUNGBLOOD AUTO GROUP (3410 S CAMPBELL AVE, SPRINGFIELD, MO 65807, (417) 882-3838) HOWEVER, THE FAILURE PERSISTED. THE
... FRONT AND REAR PASSENGER'S SIDE WINDOWS ALSO EXPERIENCED THE SAME FAILURE. THE CONTACT USED AN OBJECT TO KEEP WINDOWS IN THE UPRIGHT POSITION. THE FRONT DRIVER'S SIDE WINDOW WAS DEACTIVATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.Read more
Incident date: Dec 8, 2020
12/8/2020: MY DAUGHTER HAD JUST RETURNED HOME FROM COLLEGE LITERALLY THAT MORNING DRIVING THROUGH NYC TO DE. THAT AFTERNOON SHE WENT OUT TO SEE A FRIEND AND THOUGHT SHE HAD A FLAT TIRE WHILE DRIVING AT ABOUT 50 MPH AND STRUGGLED TO PULL OVER. IT WAS AT NIGHT SO WE COULDN'T SEE THE DAMAGE. WE CALLED
... AAA TO COME CHANGE THE TIRE. HE EXAMINED THE FLUID UNDER THE TIRE AND THEN IT WAS OBVIOUS THAT TIRE ROD FELL AND PUNCTURED THE TIRE. WE COULD ALSO SEE A LONG BLACK TRAIL WHERE THE TIRE ROD DRAGGED ON THE ROAD BEFORE SHE COULD STOP. THE TOW TRUCK DRIVER SAID IF SHE DIDN'T STOP WHEN SHE DID SHE WOULD HAVE FELL INTO THE DEEP DITCH NEXT TO IT AND IT WOULD HAVE FLIPPED OVER. CONSIDERING IT WAS DARK SHE WAS LUCKY AND EVEN LUCKIER THIS DIDN'T HAPPEN ON THE HIGHWAY IN NYC ONLY A FEW HOURS EARLIER. BUT WHAT WAS EVEN MORE DISTURBING IS THE FRONT UPPER AND LOWER CONTROL ARMS WERE JUST REPLACE THE REAR LOWER CONTROL ARMS DUE TO CORROSION WAS DONE AT THE DEALER, ALONG WITH AN ALIGNMENT. (NHTSA CAMPAIGN NUMBER: 18V278000). IT'S CLEAR THAT THE RECALL SHOULD ALSO INCLUDE REPLACING THE FRONT CONTROL ARMS. THE WINDOW REGULATOR ALSO FAILED THE WEEK BEFORE.Read more
Incident date: Dec 8, 2020
12/8/2020: MY DAUGHTER HAD JUST RETURNED HOME FROM COLLEGE LITERALLY THAT MORNING DRIVING THROUGH NYC TO DE. THAT AFTERNOON SHE WENT OUT TO SEE A FRIEND AND THOUGHT SHE HAD A FLAT TIRE WHILE DRIVING AT ABOUT 50 MPH AND STRUGGLED TO PULL OVER. IT WAS AT NIGHT SO WE COULDN'T SEE THE DAMAGE. WE CALLED
... AAA TO COME CHANGE THE TIRE. HE EXAMINED THE FLUID UNDER THE TIRE AND THEN IT WAS OBVIOUS THAT TIRE ROD FELL AND PUNCTURED THE TIRE. WE COULD ALSO SEE A LONG BLACK TRAIL WHERE THE TIRE ROD DRAGGED ON THE ROAD BEFORE SHE COULD STOP. THE TOW TRUCK DRIVER SAID IF SHE DIDN'T STOP WHEN SHE DID SHE WOULD HAVE FELL INTO THE DEEP DITCH NEXT TO IT AND IT WOULD HAVE FLIPPED OVER. CONSIDERING IT WAS DARK SHE WAS LUCKY AND EVEN LUCKIER THIS DIDN'T HAPPEN ON THE HIGHWAY IN NYC ONLY A FEW HOURS EARLIER. BUT WHAT WAS EVEN MORE DISTURBING IS THE FRONT UPPER AND LOWER CONTROL ARMS WERE JUST REPLACE THE REAR LOWER CONTROL ARMS DUE TO CORROSION WAS DONE AT THE DEALER, ALONG WITH AN ALIGNMENT. (NHTSA CAMPAIGN NUMBER: 18V278000). IT'S CLEAR THAT THE RECALL SHOULD ALSO INCLUDE REPLACING THE FRONT CONTROL ARMS. THE WINDOW REGULATOR ALSO FAILED THE WEEK BEFORE.Read more
Incident date: Dec 8, 2020
12/8/2020: MY DAUGHTER HAD JUST RETURNED HOME FROM COLLEGE LITERALLY THAT MORNING DRIVING THROUGH NYC TO DE. THAT AFTERNOON SHE WENT OUT TO SEE A FRIEND AND THOUGHT SHE HAD A FLAT TIRE WHILE DRIVING AT ABOUT 50 MPH AND STRUGGLED TO PULL OVER. IT WAS AT NIGHT SO WE COULDN'T SEE THE DAMAGE. WE CALLED
... AAA TO COME CHANGE THE TIRE. HE EXAMINED THE FLUID UNDER THE TIRE AND THEN IT WAS OBVIOUS THAT TIRE ROD FELL AND PUNCTURED THE TIRE. WE COULD ALSO SEE A LONG BLACK TRAIL WHERE THE TIRE ROD DRAGGED ON THE ROAD BEFORE SHE COULD STOP. THE TOW TRUCK DRIVER SAID IF SHE DIDN'T STOP WHEN SHE DID SHE WOULD HAVE FELL INTO THE DEEP DITCH NEXT TO IT AND IT WOULD HAVE FLIPPED OVER. CONSIDERING IT WAS DARK SHE WAS LUCKY AND EVEN LUCKIER THIS DIDN'T HAPPEN ON THE HIGHWAY IN NYC ONLY A FEW HOURS EARLIER. BUT WHAT WAS EVEN MORE DISTURBING IS THE FRONT UPPER AND LOWER CONTROL ARMS WERE JUST REPLACE THE REAR LOWER CONTROL ARMS DUE TO CORROSION WAS DONE AT THE DEALER, ALONG WITH AN ALIGNMENT. (NHTSA CAMPAIGN NUMBER: 18V278000). IT'S CLEAR THAT THE RECALL SHOULD ALSO INCLUDE REPLACING THE FRONT CONTROL ARMS. THE WINDOW REGULATOR ALSO FAILED THE WEEK BEFORE.Read more
Incident date: Oct 27, 2020
POOR PERFORMANCE FROM THE FRONT END SUSPENSION MAKING TURNING THE CAR DANGEROUS.
Incident date: Oct 2, 2020
VEHICLE WAS ON THE OFF RAMP OF THE HIGHWAY WHEN A LOUD BANG WAS HEARD AND FRONT LEFT TIRE WENT FLAT. WAS ABLE TO PULL OFF TO THE SHOULDER AND STOP. UPON FURTHER INVESTIGATION, THE TIRE WAS FLAT DUE TO THE DRIVER'S SIDE LOWER BALL JOINT SEPARATED AND THE BOLT OF THE LOWER BALL JOINT ON THE LOWER CO
... NTROL ARM WAS DRIVEN INTO THE INSIDE OF THE RIM AND PUNCTURING A HOLE INTO THE RIM. HAD THIS HAPPENED A FEW SECONDS EARLIER, WHILE ON THE HIGHWAY, IT COULD HAVE HAD CATASTROPHIC RESULTS, CAUSING A CRASH, PERSONAL INJURY OR EVEN DEATH.Read more
Incident date: Aug 28, 2019
SINCE THE DAY I GOT THE VEHICLE I HAVE HAD NOTHING BUT PROBLEMS IT SHUT OFF WHILE DRIVING THE STEERING WHEEL WOULD LOCK UP AND ALL LIGHTS ON DASH WOULD LIGHT UP. TURN THE KEY OFF WAIT A MINUTE AND IT WOULD START BACK UP. GROUND WIRE ISSUE, THE DRIVER WINDOW STOPPED WORKING 2X ELECTRICAL PROBLEM. THE
... POWER SIDE MIRROR DOESNT WORK IT. WHILE DRIVING SWITCHES BETWEEN 2 AND 4 WHEEL DRIVE ON ITS OWN. THE 4 WHEEL DRIVE DOESNT WORK. TRANSFER CASE, LINKAGE CABLE BROKEN. THE PART TIME LIGHT STAY FLASHING OR LITE UP ON THE DASH THE DRIVE SHALF BROKE AND LOWER BALL JOINT BROKE WHILE DRIVING. WHILE DRIVING THE LOSS OF TRACTION LIGHTS UP THE DASH. THE RADIATOR FAN STOPPED WORKING, WATER PUMP BROKEN. THE AC COMPRESSOR AND CLUTCH WENT OUT WHILE DRIVING. IF I LEAVE THE CLIMATE KNOBS TURN ON WHILE VEHICLE NOT IN USE IT DRAINS THE BATTERY, ( THE FORM WOULDN'T ALLOW ME TO CLICK ANY MORE BOXES) I'VE HAD IT TOWED, I BELIEVE THIS WAS A LEMON AND SHOULDN'T OF EVEN BEEN SOLDRead more
Incident date: Aug 28, 2019
SINCE THE DAY I GOT THE VEHICLE I HAVE HAD NOTHING BUT PROBLEMS IT SHUT OFF WHILE DRIVING THE STEERING WHEEL WOULD LOCK UP AND ALL LIGHTS ON DASH WOULD LIGHT UP. TURN THE KEY OFF WAIT A MINUTE AND IT WOULD START BACK UP. GROUND WIRE ISSUE, THE DRIVER WINDOW STOPPED WORKING 2X ELECTRICAL PROBLEM. THE
... POWER SIDE MIRROR DOESNT WORK IT. WHILE DRIVING SWITCHES BETWEEN 2 AND 4 WHEEL DRIVE ON ITS OWN. THE 4 WHEEL DRIVE DOESNT WORK. TRANSFER CASE, LINKAGE CABLE BROKEN. THE PART TIME LIGHT STAY FLASHING OR LITE UP ON THE DASH THE DRIVE SHALF BROKE AND LOWER BALL JOINT BROKE WHILE DRIVING. WHILE DRIVING THE LOSS OF TRACTION LIGHTS UP THE DASH. THE RADIATOR FAN STOPPED WORKING, WATER PUMP BROKEN. THE AC COMPRESSOR AND CLUTCH WENT OUT WHILE DRIVING. IF I LEAVE THE CLIMATE KNOBS TURN ON WHILE VEHICLE NOT IN USE IT DRAINS THE BATTERY, ( THE FORM WOULDN'T ALLOW ME TO CLICK ANY MORE BOXES) I'VE HAD IT TOWED, I BELIEVE THIS WAS A LEMON AND SHOULDN'T OF EVEN BEEN SOLDRead more
Incident date: Aug 28, 2019
SINCE THE DAY I GOT THE VEHICLE I HAVE HAD NOTHING BUT PROBLEMS IT SHUT OFF WHILE DRIVING THE STEERING WHEEL WOULD LOCK UP AND ALL LIGHTS ON DASH WOULD LIGHT UP. TURN THE KEY OFF WAIT A MINUTE AND IT WOULD START BACK UP. GROUND WIRE ISSUE, THE DRIVER WINDOW STOPPED WORKING 2X ELECTRICAL PROBLEM. THE
... POWER SIDE MIRROR DOESNT WORK IT. WHILE DRIVING SWITCHES BETWEEN 2 AND 4 WHEEL DRIVE ON ITS OWN. THE 4 WHEEL DRIVE DOESNT WORK. TRANSFER CASE, LINKAGE CABLE BROKEN. THE PART TIME LIGHT STAY FLASHING OR LITE UP ON THE DASH THE DRIVE SHALF BROKE AND LOWER BALL JOINT BROKE WHILE DRIVING. WHILE DRIVING THE LOSS OF TRACTION LIGHTS UP THE DASH. THE RADIATOR FAN STOPPED WORKING, WATER PUMP BROKEN. THE AC COMPRESSOR AND CLUTCH WENT OUT WHILE DRIVING. IF I LEAVE THE CLIMATE KNOBS TURN ON WHILE VEHICLE NOT IN USE IT DRAINS THE BATTERY, ( THE FORM WOULDN'T ALLOW ME TO CLICK ANY MORE BOXES) I'VE HAD IT TOWED, I BELIEVE THIS WAS A LEMON AND SHOULDN'T OF EVEN BEEN SOLDRead more
Showing 50 of 941 complaints.
NHTSA Safety Investigations — JEEP LIBERTY
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
PE — Closed
— Model Year: 2012
Occupant Restraint Controller Failure
The Office of Defects Investigation opened this Preliminary Evaluation to investigate VOQ complaints alleging a failure of the Occupant Restraint Controller (ORC) module in model year (MY) 2012 Jeep Liberty.The purpose of the investigation was to understand Vehicle Owner Questionnaire (VOQ) complain
... ts stating that the air bag warning light remained illuminated while the vehicle was in operation.In many cases the warning light issue was reportedly corrected by a replacement of the ORC module. In 2013 FCA issued NHTSA safety recall 13V282 to address ORC module failures caused by an electrical over stress (EOS) condition that damaged an internal resistor.The failure lead to non-deployment of the active head restraints in rear impact crashes of sufficient severity to require deployment.This condition would also result in illumination of the air bag warning light and set a B2208 diagnostic trouble code (DTC).Recall 13V282 involved two different remedies based on the model year and model of the recalled vehicle.Some models were repaired by replacing the ORC with an updated unit.However the subject vehicles of this investigation, which made up the largest population in the recall, received a software update to the Totally Integrated Power Module (TIPM), another electronic device that is involved in powering of the ORC. After the investigation was opened, FCA began collecting failed subject vehicle ORC modules so they could be analyzed for failure causation.From June 2017 to August 2017 FCA obtained 13 ORC modules and analyzed 10 of them.FCA determined 9 contained evidence of the resistor over stress condition.Of that group, 7 had experienced resistor failures prior to the TIPM being re-flashed under the recall action.In these cases, replacement of the ORC module would have been the only effective repair to extinguish the air bag warning lamp.This observation correlates well with VOQ complaints ODI received from consumers who experienced an airbag warning light illuminated when they presented their vehicle in for the original 13V282 repair.Many of these consumers were told the TIPM re-flash did not fix the warning light issue, and that their ORC module needed to be replaced (at the consumer's expense). ODI notes that 8 of the 10 analyzed ORCs displaying the resistor EOS condition also had DTC B1BCF stored.This code is related to the detection of a possible internal fault with a rollover sensor.FCA conducted additional testing and concluded that the presence of the resistor failure caused the subsequent setting of the this DTC. On October 4, 2017 FCA decided to conduct a safety recall to replace the subject vehicle ORC modules with a redesigned device.FCA submitted the defect information report to the agency on October 10, 2017. See NHTSA 17V640 for further details.Accordingly the investigation is closed.The ODI reports cited above can be reviewed at NHTSA.gov under the following ID numbers: 10994134, 10994095, 10993838, 10993675, 10993482, 10991764, 10985011, 10984531, 10980350, 10970003, 10969021, 10957076, 10948802, 10945162, 10938664, 10928226, 10917300, 10904332, 10896571, 10893915, 10888324, 10887727, 10865180, 10862586, 10860359, 10853737, 10850921, 10850366, 10837723, 10837086, 10816784, 10816174, 10810454, 10787829, 10778572, 10766688, 10761468, 10761189, 10747749, 10746608, 10744774, 10736037, 10730658, 10717657, 10706097, 10684125, 10681813, 10652841, 10648367, 10641248, 10622487, 10619379, 10618765, 10617657, 10614874, 10608301, 10605955, 11041327, 11047850, 11030130, 11012891, 11024995, 11051267, 11012170Read more
PE — Closed
— Model Year: 2012
Jeep Liberty Door Fires
The driver's side power master window switch (PMWS) evaluted during this investigation controls the power windows for all four doors, the power mirrors and door locks.The PMWS is located on the driver's side door panel.Chrysler advised that the PMWS was used on multiple vehicle platforms including m
... odel year (MY) 2011 Dodge Nitro, MY 2011-2012 Jeep Liberty and MY 2011 Chrysler Town & Country and Dodge Caravan for a total of approximately 425,000 vehicles.At the opening of the investigation, ODI identified two reports of fire near the vicinity of the PMWS on MY 2012 Jeep Liberty Vehicles.During the course of the investigation, ODI determined that one of the complaint fires was not likely caused by a PMWS failure as available evidence indicated the fire started in the dashboard as opposed to the door panel area.Accordingly, the report was removed from the above counts.In response to ODI's October 30, 2013 information request (IR) letter, Chrysler advised that it was only aware of the same two fire reports as ODI and that it had concluded one of the reports did not involve a PMWS failure.ODI has not identified any new subject vehicle reports involving PMWS fires during the course of the investigation.In addition to the reports alleging fire, ODI evaluated other reports and data related to PMWS failures including consumer complaints, field reports, law suits, and warranty claims provided by Chrysler in its response.ODI interviewed owners of complaint vehicles when additional information was required.In addition to the subject Jeep Liberty, ODI reports for the additional Chrysler vehicles that use the same PMWS were also reviewed.ODI identified two additional ODI complaints (see ODI 10523317 and 10474901) involving Chrysler minivans that alleged door fires that were, or may have been related to a PMWS failure.In discussions with ODI, Chrysler stated that it conducted a search for consumer complaints alleging PMWS related door fires on the additional vehicles that use the same PMWS but did not identify any responsive reports.Based on ODI's assessment of available data, the overall failure rate for the PMWS, which was used in a large population of vehicles, appears to be low, and the failure rate for those that resulted in fires is even lower.Additionally the data does not indicate a trend, climatic, or regional effects indicative of an actionable defect issue.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.The ODI report cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10459029Read more
EA — Closed
— Model Year: 2003
Inadvertent Air Bag Deployment
The investigation was opened based on reports of frontal air bag inadvertent deployments (ABIDs) on model year (MY) 2002-2003 Jeep Liberty vehicles.Data provided by Chrysler indicate that the air bag squib filter circuitry inside the Occupant Restraint Control (ORC) module can degrade and result in
... an inadvertent air bag deployment, without a crash or impact, while the vehicle is being operated on the roadway.As of Oct. 04, 2012, ODI is aware of 131 frontal ABIDs on the Jeep Liberty vehicles resulting in 62 injuries consisting of burns, cuts and bruises to the upper body region.There were no reports of loss of vehicle control or vehicle crashes.Some owners noted that the air bag warning light (ABL) and/or chime had activated just seconds prior to the air bag deployment, while others stated that they did not observe any prior ABL illumination.Chrysler's analysis found there were no reports of ABID on Liberty vehicles build after March 28, 2003, a date which coincides with a filter circuit design change in the ORC module.The Jeep Grand Cherokee and Dodge Viper were identified as having the same basic circuit.ODI is aware of 61 frontal ABIDs with 31 injuries on the Grand Cherokee and none on the Dodge Viper.In its Nov. 07, 2012 letter (12V-527), Chrysler announced plans to recall 744,822 Jeep Vehicles (MY02-03 Liberty through 03/28/03 and MY02-04 Grand Cherokee through 5/23/03).The remedy consists of installing an in-line jumper harness with an integrated squib circuit electrical filter.In addition, in Feb 05, 2013 letter (13V-040), Chrysler added the MY03-04 Dodge Viper (through 6/30/04) with a similar remedy, bringing the total number of recalled vehicles to 748,482.During the investigation ODI contacted the ORC module supplier (TRW) to determine the usage of this circuitry in other manufacturers? vehicles.As a result, ODI sent peer Information Request (IR) letters to five other manufactures.Toyota's response identified 72 frontal ABIDs resulting in 31 injuries.The rate and failure mode/trend were consistent with the subject defective issue as reported by Chrysler.In a Jan. 30, 2013 letter (13V-029), Toyota announced plans to recall 897,709 MY2003-2004 Corolla/Matrix and Pontiac Vibe vehicles and will utilize a similar remedy to that of Chrysler consisting of adding an in-line noise filter to its air bag wire harness.Honda's IR response reported 126 unique ABIDs for both frontal, side impact and/or side curtain air bag deployments across 4 models and 800k vehicles.However upon further review, no more than 25 of the reports appeared to be frontal ABIDs.The remaining involved less aggressive non-frontal ABIDs mainly stemming from side sensors that trigger side and/or side curtain air bags upon undercarriage debris strike or heavy door slams.The Honda rates are lower than those from the recalled Liberty and Toyota models, and with the exception of the MY 2002-2003 Odyssey, the other Honda models' failure mode/trend was also less severe.ODI will continueto monitor the affected Honda models.There were no reports of ABIDs from the other three peer manufacturers.It should be noted that since the October 2012 data collection date, ODI has received 4 additional Jeep Liberty and 2 Jeep Grand Cherokee reports for frontal ABIDs with two reports alleging loss of vehicle control and crashes. To date, the ORC modules from the two crash vehicles have not been available for detailed analysis by Chrysler or ODI, so the cause of the ABIDs cannot be confirmed at this time.Accordingly the investigation is closed.The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAIRead more
PE — Closed
— Model Year: 2002
Inadvertent Air Bag Deployment
Based on analysis of Chrysler's response, and including ODI's consumer complaints, ODI has identified 87 reports of air bag inadvertent deployment incidents resulting in 50 alleged injuries.The injuries consists of burn/cuts and bruises to the upper body region.Forty-two (42) of the 87 incidents inv
... olved the driver frontal air bag, and the remaining 45 incidents involved both the driver and passenger frontal air bags inadvertently deploying without a crash.These incidents occurred both at vehicle startup or while the vehicle is being operated on the roadway.Some owners noted that the air bag warning light had illuminated, or had intermittently illuminated, and that this occurred just prior to the air bag deployment, while others stated they did not observe any illumination of the air bag light. Inspection of the Occupant Restraint Control (ORC) module conducted by Chrysler indicates that an internal electronic circuit (an ASIC chip) which controls air bag deployment fails due to an electrical over stress (EOS) condition possibly caused by a transient voltage spike.Chrysler is in the process of identifying potential root causes of the component failure and/or a source for the electrical over stress.In addition, Chrysler noted that there have been no reports of inadvertent air bag deployment in vehicles manufactured after a March 19, 2003 production date.However, Chrysler had not identified a component or other change that would explain why the inadvertent deployments ceased. Accordingly, this investigation has been upgraded to an Engineering Analysis (EA12-001) to further study the alleged defect and its consequences.The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers: 10435710 10429579 10429306 10428411 10407276 10399551 10335637 10283484 10249231 10166706 10055405Read more
EA — Closed
— Model Year: 2004
Rear Suspension Control Arm Failure
In a letter dated March 2, 2012 Chrysler Group LLC (Chrysler) submitted a Defect Information Report (NHTSA recall No. 12V-085) to the NHTSA identifying a safety defect regarding rear suspension lower control arm corrosion in approximately 210,000 model year (MY) 2004 and 2005 Jeep Liberty vehicles,
... originally sold or currently registered in a Salt-belt state (Connecticut, Delaware, Iowa, Illinois, Indiana, Kentucky, Massachusetts, Maine, Maryland, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia).According to Chrysler, excessive corrosion could result in fracture of a rear suspension lower control arm which may result in a loss vehicle control.In analysis of both Vehicle Owner Questionnaire (VOQ) data submitted to the Office of Defects Investigation (ODI) and consumer complaint data submitted to Chrysler, ODI identified 54 non-duplicative reports alleging failure of one or both rear lower control arms due to excessive corrosion.Thirteen of these complaints allege that the failure resulted in some loss of vehicle control.For purposes of this analysis, loss of control events involve alleged complete or partial departure from the intended lane of travel.An additional 11 complaints reported difficulty maintaining control of the vehicle when the rear lower control arm failed.All of the complainant vehicles were either originally sold or registered at the time of the incident in a Salt-belt state.ODI did not identify any reports (complaints or warranty claims) related to rear lower control failure due to excessive corrosion in the approximately 138,000 MY 2004 and 2005 Liberty vehicles that are not included in this recall (i.e., not sold or currently registered in a Salt-belt state).In Chrysler?s Defect Information Report, Chrysler stated that during the investigation a field survey of MY 2004 and 2005 Jeep Liberty vehicles was conducted.In total, Chrysler is aware of 83 incidents alleging rear control arm fracture (including complaints and field study results).Based on Chrysler?s decision to conduct a safety recall this investigation is closed. The associated VOQs are: 10449912, 10448981, 10448406, 10448119, 10447069,10446737, 10445029, 10443863, 10443222, 10441248, 10438681, 10437308, 10436416, 10436231, 10436024, 10434927, 10434157, 10433963, 10430852, 10429346, 10428006, 10427087, 10426644, 10426393, 10419094, 10417697, 10416623, 10410148, 10409668, 10402048, 10397413, 10392160, 10388448, 10365118, 10360057, 10360049, 10345985Read more
PE — Closed
— Model Year: 2004
Rear Suspension Control Arm Failure
During Preliminary Evaluation (PE11-013), the Office of Defects Investigation (ODI) conducted an analysis of consumer field data from its Vehicle Owner Questionnaire (VOQ) database and from complaint data submitted to ODI by Chrysler. ODI's analysis of VOQ data identified 13 complaints alleging fail
... ure of either the right or left rear lower control arm due to excessive corrosion.All of these complaints were associated with vehicles originally sold or registered in a salt belt state (for the purposes of this investigation, 'salt belt' includes Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia).All of the complaints were associated with vehicles manufactured in model years (MY) 2004 or 2005. Three of these complaints also allege a loss of vehicle control due to the rear lower control arm failure. No complaints related to the alleged defect were identified on vehicles manufactured during MYs 2002 or 2003. Similarly an analysis of Chrysler complaint data identified 11 complaints (2 of which are duplicative of VOQs) alleging failure of a rear lower control arm due to excessive corrosion.All 11 of these complaints were from consumers operating vehicles in a salt belt state and vehicles manufactured in either MY 2004 or 2005. Three of these complaints (not duplicative of VOQs) also allege a loss of vehicle control due to the rear lower control arm failure.The original scope of PE11-013 included MY 2002 through 2005 Jeep Liberty vehicles as they were in the same generation.In response to an Information Request (IR) letter sent by ODI, Chrysler provided information and sample components identifying a substantial design change of the rear lower control arms after MY 2003 and beginning with MY 2004.Analysis of complaint data from both data sources (ODI and Chrysler) did not identify any applicable complaints (lower control arm failures due to excessive corrosion) from vehicles manufactured during MY 2002 or 2003.Similarly no complaints from either data source were found in states outside of those identified as salt belt states.Chrysler stated in its IR letter response that its investigation and analysis is ongoing to determine the scope, possible root causes of the unusual lower control arm corrosion, and define possible consequences to motor vehicle safety. Based on ODI's data analysis from both sources (ODI and Chrysler data), this investigation has been upgraded to an Engineering Analysis (EA11-013) focused on vehicles originally sold or registered in a salt belt state and produced during MY 2004 and 2005, to further assess the scope and potential safety consequences of the alleged defect.Read more
EA — Closed
— Model Year: 2003
UPPER BALL JOINT SEPARATION
ON APRIL 7, 2009, CHRYSLER LLC SUBMITTED TO ODI A DEFECT INFORMATION REPORT INDICATING THAT IT WOULD RECALL APPROXIMATELY 42,469 MODEL YEAR 2002 THROUGH 2003 JEEP LIBERTY VEHICLES TO REMEDY A DEFECT THAT CAN RESULT IN UPPER BALL JOINT SEPARATION WHILE DRIVING (09V-119).THE AFFECTED VEHICLES WERE BUI
... LT FROM MAY 2002 THROUGH SEPTEMBER 2002 AND ORIGINALLY SOLD OR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, DISTRICT OF COLUMBIA, KENTUCKY, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, VIRGINIA, WEST VIRGINIA AND WISCONSIN.ACCORDING TO CHRYSLER, THE FRONT SUSPENSION UPPER CONTROL ARM BALL JOINT MAY EXPERIENCE A LOSS OF LUBRICATION WHICH CAN LEAD TO CORROSION, ACCELERATED WEAR, AND POSSIBLE SEPARATION WHILE DRIVING. CHRYSLER'S RECALL PROCEDURE INSTRUCTS DEALERS TO REPLACE THE FRONT UPPER CONTROL ARM ASSEMBLIES ON ALL AFFECTED VEHICLES. ALTHOUGH THE SPECIFIC CAUSE FOR THE DEFECT IN THE RECALLED PRODUCTION RANGE HAS NOT BEEN DETERMINED, ODI'S ANALYSIS OF UPPER BALL JOINT SEPARATIONS BY VEHICLE BUILD DATE SHOWS A CLEARLY DEFINED AND SIGNIFICANT SPIKE IN THE RATE OF SEPARATION DURING THE FIVE MONTH PRODUCTION RANGE COVERED BY 09V-119, WHICH ACCOUNTS FOR ONLY 11 PERCENT OF SUBJECT VEHICLE PRODUCTION BUT APPROXIMATELY 70 PERCENT OF SEPARATION INCIDENTS.SEVENTY-FOUR (74) OF THE UPPER BALL JOINT SEPARATION INCIDENTS IDENTIFIED BY ODI OCCURRED IN VEHICLES PRODUCED IN THE RECALL MONTHS, RESULTING IN A SEPARATION RATE OF 174 PER 100,000 VEHICLES.THE SEPARATION RATE IN THE REMAINING SUBJECT VEHICLE POPULATION IS SIGNIFICANTLY LOWER, AT 9 INCIDENTS PER 100,000 VEHICLES.AT THIS TIME, THE DATA DO NOT SHOW A DEFECT TREND IN THE SUBJECT VEHICLES BUILT OUTSIDE THE RECALL RANGE AFTER APPROXIMATELY 6-8 YEARS IN SERVICE. THIS ENGINEERING ANALYSIS IS CLOSED.Read more
PE — Closed
— Model Year: 2002
UPPER BALL JOINT SEPARATION
ODI HAS RECEIVED 22 COMPLAINTS OF UPPER BALL JOINT SEPARATION ON MODEL YEAR 2002 AND 2003 JEEP LIBERTY 4X4 VEHICLES.THE SEPARATION OF AN UPPER BALL JOINT ON EITHER OF THE FRONT WHEELS CAN RESULT IN THE AFFECTED FRONT WHEEL COLLAPSING, POSSIBLY RESULTING IN VEHICLE DISABLEMENT AND CAUSING A LOSS OF V
... EHICLE CONTROL.THERE IS ONE COMPLAINT OF A FAILURE AT 75 MPH, 1 FAILURE AT 60 MPH, 3 FAILURES AT 40 MPH, 2 FAILURES AT 25 MPH, 7 FAILURES OCCURRING WHILE THE DRIVER WAS PULLING INTO THE FLOW OF TRAFFIC AND 2 FAILURES THAT OCCURRED WHEN THE DRIVER WAS ATTEMPTING TO MAKE A LEFT TURN ACROSS THE FLOW OF ONCOMING TRAFFIC.ONE COMPLAINANT ALLEGED ALMOST BEING HIT BY AN ONCOMING TRUCK AS A RESULT OF THE VEHICLE SUDDENLY BEING DISABLED IN THE FLOW OF CROSSING TRAFFIC.ANOTHER REPORTED THE COLLAPSE OF THE FRONT RIGHT WHEEL WHEN MAKING A LEFT TURN CAUSED THE VEHICLE TO SWERVE TO THE RIGHT, AS A RESULT OF WHICH THE VEHICLE ENDED UP IN A DITCH JUST MISSING A COLLISION WITH A TELEPHONE POLE.CHRYSLER LLC., IS CONTINUING TO INVESTIGATE THE CAUSE OF UPPER BALL JOINT SEPARATIONS IN THE SUBJECT VEHICLES.ODI HAS UPGRADED THE INVESTIGATION TO AN ENGINEERING ANALYSIS (EA08-008) TO CONTINUE TO ASSES THE SCOPE, FREQUENCY AND SAFETY CONSEQUENCES OF THE ALLEGED DEFECT.Read more
PE — Closed
— Model Year: 2006
DIESEL FUEL LEAK
OVERHEATING OF THE ELECTRICAL CONNECTOR AT THE FUEL HEATER ON THE FUEL FILTER / WATER SEPARATOR ASSEMBLY CAN CAUSE A FUEL LEAK THROUGH THE ELECTRICAL CONNECTION.OPERATORS REPORT THE SMELL OF DIESEL FUEL, SMOKE, DIFFICULTY STARTING AND/OR POOR ENGINE OPERATION.THE FUEL LEAKAGE IS REPORTED BY SOME OPE
... RATORS AS SEEPAGE, WETNESS, SEVERAL DROPS, AND AN OZ PER MINUTE.EVIDENCE OF OVERHEATING OF THE CONNECTION WAS OBSERVED BY SOME OPERATORS AND REPORTED AS BURNED OR DISCOLORED ELECTRICAL CONNECTION AT THE FUEL HEATER.SEVEN OPERATORS REPORT SMELLING OR SEEING SMOKE.ONE REPORTED A VEHICLE ENGINE COMPARTMENT FIRE HOWEVER THE CAUSE OF THE FIRE WAS NOT IDENTIFIED, AND LINKAGE OF THE FIRE CAUSE TO THIS ISSUE IS NOT LIKELY TO BE ESTABLISHED.THE LOCATION OF THE FUEL FILTER / WATER SEPARATOR ASSEMBLY IS NOT NEAR THE LOCATION OF THE TURBO CHARGER WHICH IS LOCATED ON THE OPPOSITE SIDE OF THE ENGINE.THE TURBO CHARGER WOULD PRESENT A POTENTIALLY HOT SURFACE HOWEVER DUE TO THE LAYOUT OF THE ENGINE COMPARTMENT AND ITS COMPONENTS, DIESEL FUEL LEAKAGE FROM THE ELECTRICAL CONNECTION WOULD NOT LIKELY MIGRATE TO THE TURBO CHARGER.AT THIS TIME, A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AND THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.Read more
PE — Closed
— Model Year: 2007
INTERIOR FIRE, PASSENGER SIDE DASH AREA
THIS INVESTIGATION WAS OPENED ON NOVEMBER 21, 2006 BASED ON TWO OWNER REPORTS AND ONE E-MAIL REPORT ALLEGING AN INTERIOR FIRE IN THE PASSENGER SIDE AREA OF THE DASH PANEL.DAIMLERCHRYSLER (DCC) HAS IDENTIFIED A DEFECT IN THE BLOWER MOTOR OF THE HVAC SYSTEM IN THE SUBJECT VEHICLES AND IN CERTAIN 2007
... MODEL YEAR LIBERTY VEHICLES.THE DEFECT REPORT STATES, UNDER CERTAIN CONDITIONS THE HEATING, VENTILATION AND AIRCONDITIONING (HVAC) BLOWER MOTOR MAY OVERHEAT AND CAUSE AN INTERIOR FIRE.DCC WILL RECALL 149,065 VEHICLES TO REPLACE THE ORIGINAL HVAC BLOWER MOTOR WITH ONE OF A NEW DESIGN.THE VEHICLES INCLUDED IN THE RECALL ARE ALL 2006 MODEL YEAR AND 2007 MODEL YEAR JEEP LIBERTY VEHICLES BUILT FROM START OF PRODUCTION THROUGH AUGUST 15, 2006.SEE NHTSA RECALL NUMBER 07V089 FOR DETAILS.Read more
EA — Closed
— Model Year: 2003
FRONT SUSPENSION BALL JOINT SEPARATION
ON JANUARY 6, 2006, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION TO INVESTIGATE ALLEGED FRONT SUSPENSION LOWER BALL JOINT SEPARATIONIN CERTAIN MODEL YEAR (MY) 2004 JEEP LIBERTY VEHICLES.ODI SENT A LETTER TO THE MANUFACTURER ON FEBRUARY 7, 2006 REQUESTING INFORMATION ABOU
... T THESE AND OTHER JEEP LIBERTY VEHICLES.CONSEQUENTLY, THE INVESTIGATION WAS UPGRADED TO AN ENGINEERING ANALYSIS ON MAY 31, 2006 AND THE RANGE OF SUBJECT VEHICLES UNDER INVESTIGATION WAS EXPANDED TO INCLUDE ALL MY 2002-2006 JEEP LIBERTY VEHICLES.ODI IS AWARE OF 566 NON-DUPLICATIVE COMPLAINTS ALLEGING INVOLUNTARY FRONT SUSPENSION LOWER BALL JOINT SEPARATION IN THE SUBJECT VEHICLES.ODI IS ALSO AWARE OF ONE NON-INJURY CRASH AND THREE ALLEGED INJURY INCIDENTS (TWO CRASH INCIDENTS AND ONE NON-CRASH INCIDENT) RELATED TO THE ALLEGED DEFECT RESULTING IN MINOR INJURIES.THE COMPLAINT COUNTS REPORTED ABOVE ONLY INCLUDE THOSE MY 2002-03 LIBERTY VEHICLES WHERE THE ALLEGED BALL JOINT SEPARATION OCCURRED AFTER PRIOR RECALL REPAIRS WERE PERFORMED (SEE BELOW) OR IF THE VEHICLE WAS NOT INCLUDED IN THE PRIOR RECALL.THE MANUFACTURER CONDUCTED A PRIOR SAFETY RECALL (03V-460) TO ADDRESS THE SUBJECT ISSUE IN CERTAIN MY 2002-03 JEEP LIBERTY VEHICLES.ACCORDING TO DAIMLERCHRYSLER?S NOVEMBER 4, 2003, DEFECT INFORMATION REPORT (SUBMITTED IN ACCORDANCE WITH 49 CFR PART 573), ?THE CONSTANT TENSION LOWER CONTROL ARM BALL JOINTS MAY EXPERIENCE A LOSS OF LUBRICATION WHICH CAN LEAD TO CORROSION, ACCELERATED WEAR AND POSSIBLY SEPARATION FROM THE STEERING KNUCKLE.A CONSTANT TENSION BALL JOINT WHICH HAS SEPARATED FROM THE KNUCKLE MAY RESULT IN LOSS OF VEHICLE DIRECTIONAL CONTROL WITH MINIMAL ADVANCED WARNING.?HOWEVER, EVIDENCE INDICATES THAT SOME VEHICLES SERVICED UNDER RECALL 03V-460 CONTINUED TO EXPERIENCE INVOLUNTARY BALL JOINT SEPARATIONS.THE MANUFACTURER HAS MADE NUMEROUS CHANGES IN THE DESIGN, MATERIAL COMPOSITION, MANUFACTURE, QUALITY CONTROL, SUPPLY, AND INSTALLATION OF THE SUBJECT BALL JOINTS SINCE THE PRIOR SAFETY RECALL WAS INITIATED IN AN EFFORT TO IMPROVE PERFORMANCE WITH RESPECT TO SEALING, LUBRICATION, AND JOINT RETENTION CAPABILITY.BY LETTER DATED AUGUST 1, 2006, DAIMLERCHRYSLER CORPORATION HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL TO ADDRESS POTENTIALLY DEFECTIVE FRONT SUSPENSION LOWER CONTROL ARM BALL JOINTS IN APPROXIMATELY 826,687 MODEL YEAR 2002-2006 JEEP LIBERTY VEHICLES MANUFACTURED BETWEEN JANUARY 2, 2001 AND MARCH 15, 2006, INCLUDINGALL VEHICLES SUBJECT TO THE PRIOR RECALL.THE NHTSA CAMPAIGN NUMBER ASSIGNED TO THIS RECALL IS 06V-288 (DAIMLERCHRYSLER RECALL CAMPAIGN F23).DAIMLERCHRYSLER WILL REPLACE BOTH LEFT AND RIGHT FRONT SUSPENSION LOWER CONTROL ARM BALL JOINTS WITH IMPROVED COMPONENTS FREE OF CHARGE.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.Read more
PE — Closed
— Model Year: 2004
FRONT SUSPENSION BALL JOINT SEPARATION
ON JANUARY 6, 2006, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION TO INVESTIGATE ALLEGED FRONT SUSPENSION LOWER BALL JOINT SEPARATION WHILE DRIVING IN CERTAIN MODEL YEAR (MY) 2004 JEEP LIBERTY VEHICLES.ODI SENT A LETTER TO THE MANUFACTURER ON FEBRUARY 7, 2006 REQUESTING I
... NFORMATION ABOUT THESE AND OTHER JEEP LIBERTY VEHICLES.ODI IS AWARE OF 93 NON-DUPLICATIVE COMPLAINTS THAT ALLEGE INVOLUNTARY FRONT SUSPENSION LOWER BALL JOINT SEPARATION IN THE SUBJECT VEHICLES.ODI IS ALSO AWARE OF TWO ALLEGED INJURY INCIDENTS RELATED TO THE ALLEGED DEFECT (ONE CRASH INCIDENT AND ONE NON-CRASH INCIDENT), BOTH RESULTING IN MINOR INJURY.THE MANUFACTURER CONDUCTED A PRIOR SAFETY RECALL (03V-460) TO ADDRESS THE SUBJECT ISSUE IN CERTAIN MY 2002-03 JEEP LIBERTY VEHICLES.ACCORDING TO DAIMLERCHRYSLER?S DEFECT INFORMATION REPORT TO THE AGENCY (IN ACCORDANCE WITH 49 CFR PART 573) DATED NOVEMBER 4, 2003, ?THE CONSTANT TENSION LOWER CONTROL ARM BALL JOINTS MAY EXPERIENCE A LOSS OF LUBRICATION WHICH CAN LEAD TO CORROSION, ACCELERATED WEAR AND POSSIBLY SEPARATION FROM THE STEERING KNUCKLE.A CONSTANT TENSION BALL JOINT WHICH HAS SEPARATED FROM THE KNUCKLE MAY RESULT IN LOSS OF VEHICLE DIRECTIONAL CONTROL WITH MINIMAL ADVANCED WARNING.?THE MANUFACTURER HAS MADE NUMEROUS CHANGES IN THE DESIGN, MATERIAL COMPOSITION, MANUFACTURE, QUALITY CONTROL, SUPPLY, AND INSTALLATION OF THE SUBJECT BALL JOINTS SINCE THE PRIOR SAFETY RECALL WAS INITIATED IN AN EFFORT TO IMPROVE PERFORMANCE WITH RESPECT TO SEALING, LUBRICATION, AND JOINT RETENTION CAPABILITY.THE MANUFACTURER'S INVESTIGATION INTO ALLEGED FRONT SUSPENSION LOWER BALL JOINT SEPARATION IS ONGOING.ACCORDINGLY, THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA06-008) TO FURTHER STUDY THE FREQUENCY AND SCOPE OF THE ALLEGED DEFECT AND THE ADEQUACY OF THE REMEDY PROVIDED BY THE PRIOR SAFETY RECALL.Read more
EA — Closed
— Model Year: 2002
FRONT SEAT BELT BUCKLE MALFUNCTION
THE OFFICE OF DEFECTS INVESTIGATION (ODI) HAS CLOSED THE INVESTIGATION OF FRONT SEAT BELT BUCKLES IN MODEL YEAR 2002 JEEP LIBERTY VEHICLES.ON AUGUST 26, 2006, ODI OPENED PRELIMINARY EVALUATION (PE)05-046 TO INVESTIGATE COMPLAINT REPORTS THAT ALLEGED PROBLEMS WITH LATCHING AND UNLATCHING THE FRONT SE
... AT BELT BUCKLE.SEVERAL OF THE COMPLAINTS REPORTED THAT SOMETHING WAS BROKEN INSIDE OF THE BUCKLE.THE INVESTIGATION FOUND THAT SOME BUCKLES MAY EXPERIENCE FAILURE AND SEPARATION OF ONE, OR BOTH, OF THE INTERNAL LATCH GUIDE LEAF SPRINGS.LACK OF LEAF SPRING FUNCTION DOES NOT APPEAR TO INHIBIT BUCKLE OPERATION BECAUSE THERE IS ANOTHER SPRING THAT RETURNS THE RELEASE BUTTON.HOWEVER, A SEPARATED LEAF SPRING MAY IMPEDE THE MOTION OF THE BUCKLE RELEASE BUTTON IF IT BECOMES ENGAGED WITH MOVING PARTS.ANALYSIS OF THE AVAILABLE DATA SHOW THAT VEHICLES EXPERIENCING PROBLEMS WITH THE BUCKLES WERE EARLY PRODUCTION VEHICLES PRODUCED PRIMARILY IN CALENDAR YEAR (CY) 2001.IN EARLY CY 2002, A CHANGE WAS MADE TO THE TOOLING USED TO PRODUCE THE BUCKLES. THIS CHANGE AFFECTED THE LEAF SPRINGS AND APPEARS TO HAVE HAD A POSITIVE EFFECT IN CORRECTING THE BUCKLE ISSUES THAT WERE EXPERIENCED IN THE EARLY PRODUCTION VEHICLES.THE COMPLAINT REPORT TREND IS DOWN AND THE FREQUENCY OF CONSUMER REPORTS IN CY 2006 HAS DECLINED TO THAT OF CY 2004.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.Read more
PE — Closed
— Model Year: 2002
FRONT SEAT BELT BUCKLE MALFUNCTION
THIS INVESTIGATION OF FRONT SEAT BELT BUCKLES IN THE SUBJECT VEHICLES WAS OPENED ON AUGUST 26, 2005.THE BASIS FOR OPENING WAS SEVEN ODI REPORTS ALLEGING THE DRIVER'S SEAT BELT BUCKLE FAILED TO FUNCTION PROPERLY.THE COMPLAINANTS ALLEGED THE BUCKLES WOULD NOT LATCH OR WERE DIFFICULT TO LATCH OR UNLATC
... H.SOME OF THE COMPLAINANTS ALLEGED SOMETHING WAS BROKEN INSIDE OF THE BUCKLE AND OTHERS ALLEGED THAT THE BUTTON WAS STUCK DOWN AND HAD TO BE PRIED UP IN ORDER TO LATCH THE BUCKLE.THIS INVESTIGATION HAS BEEN UPGRADED TO EA05-022Read more