2012 JEEP COMPASS Recalls, Complaints & Safety

The contact owns a 2012 Jeep Compass. While the contact's daughter was driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. In addition, the engine seized. No warning lights were illuminated. The contact stated that the failure occurred in the middle of the road. The vehicle was pushed to the shoulder of the roadway. The contact stated that while attempting to restart the vehicle, the vehicle failed to restart. The vehicle was jumpstarted and driven to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. In addition, the contact stated that the failure was a known failure with the vehicle. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 109,000.

The contact owns a 2012 Jeep Compass. The contact stated that while attempting to refuel the vehicle, the contact was unable to pump more than one gallon at a time. The contact had taken the vehicle to a local dealer, who diagnosed the vehicle and determined that the roll-over valve was defective and needed to be replaced. The contact was made aware of NHTSA Campaign Number: 12V142000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 63,000.

When I attempt to fuel the car, the gas pump immediately shuts off regardless of the gas station or the pump that I am at. The gas also seemed to not want to go into the tank, as I could see some of the gas leaking out around the rim of the tank even though it was empty when I began to fuel.

I have had problems with a hitch or pause in the acceleration of my 2012 Jeep Compass since at least April of last year. I purchased the vehicle used in January 2021. In and of itself, the hitch would be a minor thing, but I think it's related to other problems I'm having with the vehicle losing acceleration, which has become a real point of concern. This has occurred multiple times when I start accelerating from a stop, such as when I'm at an intersection. The car loses acceleration, the traction control light sometimes will come on, the steering will tighten up like I've lost power steering, and the car will come to a halt and stop idling. Nothing happens when I give it gas after it's stopped in these circumstances. I learned that if I turn the car off and back on, that will serve as a sort of reset, and I regain power and can get back on the road. The car has had active codes for a catalytic converter and a crankshaft position sensor. I replaced the crankshaft position sensor in April of last year (with an OEM sensor) after losing power while merging onto an interstate. That seemed to resolve the loss of acceleration problem, but it recurred starting in December of last year. I replaced the crankshaft position sensor again recently, this time with an aftermarket sensor, as I thought the sensor I put in previously may have been defective, but the problem has started occurring more frequently. Losing power while turning into or crossing intersections is a scary thing, and I've begun to feel I cannot drive the car safely. I've read accounts online of many Jeep Compass owners having problems with losing acceleration, and I've begun to suspect that the problem is not simply related to the parts associated with the active codes. The sad thing is that I just finished paying off the loan I took out for this car, and I have little extra money. I don't know what I'm going to do. Please investigate these vehicles (problem affects various Compass model years).

The contact owns a 2012 Jeep Compass. The contact stated that while refueling the vehicle, the nozzle kicked off and shut down. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 12V142000 (Fuel System, Gasoline). The vehicle was taken to an independent mechanic who determined the failure was due to the fuel tank rollover valve being defective. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 63,176.

The contact owns a 2012 Jeep Compass. The contact stated while driving 65 MPH, the steering wheel became difficult to turn to the right or the left. The contact stated there was no warning light illuminated. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the front cross members were severely corroded and needed to be replaced. The dealer advised the contact that the vehicle was not safe to be driven. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 97,000.

Everytime I drive it acts as if it’s not getting sufficient fuel to the engine . Have had multiple things replaced to try and fix the problem but still not helped . Whole Engine sputters when I stop and acts as if it’s not getting any fuel to accelerate. Has almost caused a few crashes . To my surprise recalls have been made for my vehicle but says they have been repaired. I personally don’t think they have

The vehicle just went through an inspection with the dealership before being sold to me. The vehicle is stalling when making turns and driving. There are no warning lights, there is a full tank of gas, no warning of it going to happen and it just stalls. The Jeep stalled at an intersection, stalled driving through a parking lot and again today stalled turning from an intersection. It almost caused me to get rear ended in an accident. Luckily they did not but that was scary enough for me to check for recalls and to my surprise there is for my year and type but not my VIN, my vehicle was manufactured April 2012, does not have high miles and should not be having these issues.

My Coils had to be replaced several times. Last week I started to drive my car on a major road, shaking and no power. My car had to be towed once again. My mechanic told me the Jeeps have issues with the Coils. Not sure why this keeps happening but now It's scary to drive my vehicle and not knowing how quick this happens again. Recently my check engine light came on and off, changed the fuel gas cap, and had a code read. My mechanic mentioned that there was a safety recall regarding the manifold ? if so was this ever done and where I would like documents provided. Please respond Via email [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The catalytic converter is failing on this vehicle. The vehicle had been maintained pre manufacturer specifications. Check engine light came on without warning. Crank shaft and cam shaft sensor both Failed on vehicle and had to be replaced. All bearing had to be replaced. Two of which were fixed before 60,000 miles. Hood rusted completely through. Cross members are rusting through.

The contact's daughter-in-law owns a 2012 Jeep Compass. The contact stated that an additional 20-30 minutes was needed to fill the fuel tank while refueling. The vehicle was initially taken to an independent mechanic and was diagnosed, and it was determined that the roll-over valve was damaged. The failure was linked to NHTSA Campaign Number: 12V142000 (Fuel System, Gasoline). The vehicle was then taken to a dealer where the contact was informed that the vehicle was not included in the recall. The dealer later referred the contact to the NHTSA Hotline for additional assistance. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 44,000.

I’m in Bradley, Illinois, and after the first snowfall, these indicators lit up. The ABS, the ESC, and the 4WD. I thought because of inclement weather, they would go off, but have remained lit for a couple of weeks now. One day, while driving to work, the throttle lagged, and I couldn’t accelerate past 20 mph for over 10 minutes amidst heavy traffic. When this occurred, the ABS light turned off, then suddenly lit up again, and the truck sped up. This has happened several times. I was told all recalls were repaired, so I am wondering if this is a new concern? Please advise. Thank you for your help and time.

- The passenger headrest of my 2012 Jeep Compass Limited deployed while the car was in motion on the highway with no reason to deploy. Yes, the component is available for inspection. - This created a distraction to the driver that could have resulted in an accident and also could have injured the passenger. - The dealer mentioned that the issue has happened to other cars, but in my case they could not help me because my car is not under warranty. They told me they could not assist and requested I call Jeep Customer Care. - Jeep Customer Care replied ""We have review the information on your case and sadly found that we are unable to offer any assistance with the head restraint repair." - The vehicle component has not been inspected. - No warning lights, messages or symptoms of the problem

The rear suspension crossmember and suspension control arm rotted out on my 2012 Jeep Compass. Also, cross member cracked. Two repair shops inspected the damage and told me that I should be very careful driving the vehicle to get it repaired because there wasn't much hold the rear wheel on. They both said that the problem cause cause a catastrophic failure, which would lead to the rear wheel falling off. At highway speeds this might cause a serious accident. Both repair shops also said they have seen a lot of Jeeps with this type of rust damage. The steel used for the components must have been inferior or the factory rust protection on these components was inadequate. There are probably thousands of older jeep models (Compass, Patriot, etc.) driving around in a dangerous condition. The only warning that I got was a slight squeaking noise when I went over bumps. The sound would be fairly normal for an eleven year old vehicle. But, I decided to get under the car and spray some liquid lubricant to try to eliminate the squeak. The crack in the crossmember was up high on the underside of the car and it was difficult to see. Luckily, I noticed that the component was entirely cracked in two pieces. The second repair shop told me that Jeep extended the warranty on the components to 10 years. This was due to the large number of similar issues reported. Although the 10 year period ran out in my case in September 2022, I still plan to contact Jeep to see if they will reimburse me for a portion of the repair. But, I believe that a recall should be issued before some Jeep owner is seriously injured due to this problem. The repair cost is in the thousands of dollars. I have attached a photo showing the crack in the crossmember.

The passenger active restraint headrest exploded spontaneously. The vehicle was not in any accident. I happen to notice one morning that the headrest was deployed due to no known issue. Appears this has happened to numerous other people and not sure why this make/model issue has not come under a manufacturers safety recall.

BRAKE LIGHT IN DASH WOULD COME ON AND OFF THEN GO OUT FOR A DAY OR SO AND THEN WILL STAY ON ALL THE TIME. ALSO SEATBELT LIGHT IS ON AND WONT GO OFF.

My car caught a fire while in the parking while sitting in an parking lot.

Fire

My car caught a fire while in the parking while sitting in an parking lot.

Fire

The contact owns a 2012 Jeep Compass. The contact stated while having a routine check on the vehicle by an independent mechanic, the mechanic stated that the front and rear subframe of the vehicle was extremely rusted. The vehicle was taken to the dealer and the dealer replaced the crossmember of the front and rear subframe. The manufacturer was contacted, and the manufacturer stated that the extended warranty had expired. The failure mileage was 63,513. The contact stated that the vehicle has been repaired.

This vehicle has shut down while on the street & on the dangerous highway with vehicles behind me. It wouldn’t start back up either I had to keep playing with the key or try starting it & it wouldn’t turn over

The contact owns a 2012 Jeep Compass. The contact stated upon taking the vehicle to an independent mechanic for inspection prior to a road trip, he was informed that the rear cross members were severely corroded and had holes. The vehicle was then taken to the dealer where it was diagnosed that the rear cross members needed to be replaced. The dealer also informed the contact that he had to pay for a diagnostic test and the repair because the VIN was not included in TSB Number: 23-007-17. The vehicle was not repaired. The manufacturer was notified of the failure and advised the contact that the dealer could repair the vehicle under the TSB; however, the dealer declined. The failure mileage was approximately 78,000.

When driving the vehicle will hesitate then stall after refueling. Happen after almost every refueling case. Believe it is a stuck rollover valve that is allowing gas to enter vent lines and causing the stall. When accelerating the vehicle suddenly dies and there is a complete loss of all systems. No power steering to help get off the side of the road. Often there are no Check Engine Lights or other warnings. Obviously if your engine suddenly dies when accelerating this can cause major safety concerns. I had this happen 3 times while trying to merge onto an interstate. Thankfully I was in the right lane and able to get off to the shoulder and avoid an accident. Have not had a mechanic verify but it is a very common problem with these vehicles and the manufacturer needs to address this.

The contact owns a 2012 Jeep Compass. The contact stated that previously there was a recall for the catalytic converter and the vehicle was repaired; however, the failure recurred. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the local mechanic who diagnosed a failure with the oxygen sensor and threading with the stream sensor of the catalytic converter. The sensors were replaced; however, the vehicle was taken to another dealer for the catalytic converter replacement. The manufacturer was notified of the failure. The approximate failure mileage was 146,000.

I've recently out of the blue developed problems with my car. For some reason it want crank ( 2), air-conditioner making popping noise as well stopped working, and it also jerks shortly after cranking ( like a hiccup. Please let me know something as quickly as possible if my vehicle has any recalls. I would highly appreciate it.

The contact owns a 2012 Jeep Compass. The contact stated while driving 35 MPH, the vehicle seized and the check engine warning light was illuminated. The contact was able to restart the vehicle and continue driving to her destination. The contact took the vehicle to an independent mechanic, where it was diagnosed with needing the catalytic convertor to be replaced. The vehicle was not repaired. The contact stated that the check engine warning light turned off independently but would intermittently illuminate. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 130,000.

-The front subframe of the vehicle is rusted out. They never offered a recall only a service advisement(thus not informing owners of the potential issue). My subframe was found to be rusted out in a yearly state inspection but is 2 months past their extended warranty date. Therefore they deny financial responsibility to replace the part. -Driving with a rusted out subframe can cause the vehicle to loose control and crash. -The problem is acknowledged by the dealers but they refuse to issue a recall to alert everyone to the problem, therefore allowing the vehicles to go beyond the extended warranty timeframe then refuse to pay for the repairs. -The vehicle has been inspected by a licensed mechanic and issues have been documented. -There were no warning signs or issues prior to the inspection which found the corroded piece.

We have been receiving a check engine light on our 2012 Jeep Compass for code P0420. Reset the system but subsequently vehicle failed emissions testing. After some research we discovered this model vehicle and several others were supposed to be receiving a recall of the catalytic converters. Please see this article on cars.com dated March 2019 https://www.cars.com/articles/863000-chrysler-dodge-and-jeep-vehicles-recall-alert-1420757576994/ I searched our vin# on your website and it showed no recalls. Is Chrysler Fiat dragging this out or are we going to be able to get this fixed at the dealership ? Please advise - Thanks.

The Front And Rear Cross Members have severe Corrosion. These components are available for inspection upon request. The front cross member has a corrosion hole through an entire section. in addition to severe corrosion through out. The rear cross member had corroded to the point of failure while the vehicle was being operated. This resulted in the drivers’ side lower control arm to break away and rest on the ground. At this point the vehicle was inoperable and was required to be towed to a service station. This occurred at a speed of 25 mph, the car was immediately stopped because of the noise heard. If we had been traveling on a highway, this could have resulted in an accident. There was not warning of this impending failure. The passengers side of the rear cross member where the lower control arm is attached is also severely corroded. The rear cross member has been repaired along with ancillary connected parts. The repair was conducted by a local repair shop.

I have had constant problems already reported with this vehicle. The transmission overheats and dies on me or gets sluggish on the highway traffic. Today it completely died on me. After pulling over giving a minute it started back up. Jeep should be ashamed of themselves. So many ppl are reporting this same issue. They need to recall these cheap poorly made transmisdionscthat they already no are faulty. This is the 100th time this vehicle does this while in traffic im terrified to drive to work and have to leave hours early because of this

TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS SERVICED AT SCOTT EVANS CHRYSLER DODGE JEEP RAM (2280 BANKHEAD HWY, CARROLLTON, GA 30116) FOR UNKNOWN RECALL REPAIRS. ADDITIONALLY, THE FUSE AND SENSORS WERE REPLACED HOWEVER, THE FAILURE RECURRED, ALMOST CAUSING A COLLISION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER. THE FAILURE MILEAGE WAS 128,702.

2012 JEEP COMPASS ENGINE SHUTS DOWN WHILE DRIVING ON CITY STREETS AND COUNTY ROADWAYS. LOSS OF POWER AND STEERING CONTROL. ENGINE WILL CRANK AGAIN AFTER WAITING FOR A FEW MINUTES. CHECK ENGINE LIGHT COMES ON PRIOR TO SHUTTING DOWN.

I HAVE A 2012 JEEP COMPASS 4 X 4 AND WHEN ATTEMPTING TO FUEL THE VEHICLE THE FUEL PUMP NOZZLE WILL NOT STAY LOCKED IN TO PUMP FUEL UNTIL FULL. TOOK THE VEHICLE TO THE DEALER AND WAS TOLD IT WAS THE ROLL OVER VALVE IN THE FUEL TANK WAS STUCK AND THAT THE FUEL TANK WOULD HAVE TO BE REPLACED. I READ ABOUT THE SAFETY RECALL NHTSA # M11 AND M14 WHICH STATED THAT 2012 JEEP COMPASS AND PATRIOT PRODUCED BETWEEN 12/17/2011 AND 01/02/2012 HAD DAMAGED ROLL OVER VALVES INSTALLED IN THE TANKS AND WHERE SUBJECT TO THE RECALL. THE COMPLAINT I HAVE IS MY VEHICLE WHICH WAS PRODUCED ON 4/12/2012 HAS THE EXACT SAME PROBLEM BUT WAS NOT INCLUDED IN THE RECALL.

SUBFRAME HAS A BIG WHOLE IN IT. WAS TOLD IT WILL NOT PASS BY STATE INSPECTION DUE TO SAFETY REASONS

I CAME TO A COMPLETE STOP AT A TRAFFIC LIGHT BACK TO BACK DAYS AND MY CAR RPMS WENT TO ZERO AND I COULD NOT DO ANYTHING. I WAS ABLE TO PUT MY HAZARDS ON AND AFTER A FEW MINUTES TURNED MY CAR BACK ON AND IT WORKED FINE. I HAD TWO KIDS IN THE VEHICLE DURING THIS TIME. I HAVE READ FORUMS WITH SIMILAR ISSUES

WHILE DRIVING ON THE HIGHWAY THE TRANSMISSION OVERHEAT LIGHT CAME ON.I HAD BEEN DRIVING ABOUT 45 MINUTES ON HW. THE JEEP STARTED MAKING A LOUD WHINING NOISE AND SLOWED DOWN. IT WOULD NOT GO OVER 45. IT FELT LIKE THE TRANSMISSION WAS STICKING SOME AND HAD A BIT OF A SHAKE. I PULLED IT OVER AND HAD TOWED TO OUR MECHANIC. ONCE HE LOOKED AT IT THE NEXT DAY THERE WERE NO CODES SHOWING AND IT DROVE FINE. I SEE THERE ARE RECALLS ON THIS FOR OTHER JEEPS, BUT MY VIN WAS NOT ONE OF THEM. NOT UNDERSTANDING WHY THIS IS.