2020 JAYCO PRECEPT
4 recalls — 10 complaints — 10 TSBs
22V297000 May 4, 2022
STRUCTURE:BODY
Defect Description
Jayco, Inc. (Jayco) is recalling certain 2020-2022 Jayco Precept motorhomes. The heat shield beneath the storage compartment may not be long enough, which can allow the heat from the exhaust system to melt the storage compartment.
Consequence
A storage compartment that melts can increase the risk of a fire.
Remedy
Dealers will extend the heat shield, free of charge. Owner notification letters were mailed June 27, 2022. Owners may contact Jayco customer service at 1-800-283-8267.
21V204000 Mar 24, 2021
EQUIPMENT:APPLIANCE:OVEN/STOVE/COOKTOP
Defect Description
Jayco, Inc. (Jayco) is recalling certain 2019-2020 Jayco Alante, Precept, Greyhawk, Redhawk, Entegra Esteem, and Odyssey motorhomes equipped with Dometic 3 burner cooking stoves. The saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leak... Read more
Consequence
A gas leak can increase the risk of a fire.
Remedy
Jayco will notify owners, and Dometic service centers will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. Owner notification letters were mailed on May 3, 2021. Owners may contact Jayco customer service at 1-617-776-0344. Jayco's number f... Read more
20V667000 Oct 29, 2020
ENGINE
Defect Description
Jayco, Inc. (Jayco) is recalling certain 2020-2021 Jayco Alante, Precept, Entegra Vision, 2021 Jayco Precept Prestige, Entegra Vision XL, and Emblem motorhomes built on a Ford F-53 chassis. The engine covers may not contain sufficient heat insulation, causing the interior surface temperatures to be... Read more
Consequence
Excessive surface temperatures can increase the risk of injury to the occupants.
Remedy
Jayco will notify owners, and dealers will install an additional insulation insert, and a foam seal on the outer edge of the cover, free of charge. The recall began December 28, 2020. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903527.
20V337000 Jun 9, 2020
VISIBILITY:GLASS, SIDE/REAR
Defect Description
Jayco, Inc. (Jayco) is recalling certain 2020 Motorized Alante, Greyhawk, Melbourne, Precept, Redhawk, Seneca, Accolade, Emblem, Esteem, Odyssey, Qwest, and Vision recreational vehicles. The adhesive bond between the glass and the metal hinge frame of the frameless crank out vent and egress windows... Read more
Consequence
If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.
Remedy
Jayco will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began June 15, 2020. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901508.
Complaint Statistics
10 total complaints
1 fires 2 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| ELECTRICAL SYSTEM | 2 |
| UNKNOWN OR OTHER | 2 |
| EXTERIOR LIGHTING | 1 |
| SEATS | 1 |
| ENGINE | 1 |
| SERVICE BRAKES, HYDRAULIC | 1 |
| POWER TRAIN | 1 |
| FIRERELATED | 1 |
FIRERELATED
Nov 15, 2023
Incident date: Jul 1, 2020
The contact owns a 2000 Buick Regal. The contact stated that after he parked and shut off the vehicle, he walked to the bank. Bystanders then alerted the contact that the vehicle had caught fire. The contact stated that the fire had completely burned the engine. When the police and fire department a... Read more
Fire
SERVICE BRAKES, HYDRAULIC
Mar 13, 2023
Incident date: Mar 15, 2020
The contact owns a 2013 Toyota Prius. The contact stated while driving 30 MPH, the brakes, ABS, and an unknown warning light were illuminated. The brake pedal was depressed but the vehicle failed to respond. The contact depressed the brake pedal to the floorboard and the brake pedal responded. The c... Read more
POWER TRAIN
Mar 13, 2023
Incident date: Mar 15, 2020
Daily the automatic transmission will erratically and forcefully downshift at highway speed. When changing Driving Modes the transmission display on the dash has numbers disappear and the transmission downshifts with great force which has lead to injuries. After sitting for more than a few hours the... Read more
2 injured
ELECTRICAL SYSTEM
May 3, 2021
Incident date: Aug 10, 2020
WE HAVE MULTIPLE ISSUES WITH CYLINDER MISFIRE CODES. THE SMART JUNCTION BOX, WIRING AND SPARK PLUGS HAVE BEEN REPLACED BUT WE REPEATEDLY TAKE OUR MOTORHOME TO FORD FOR REPAIRS. AT ONLY 5600 MILES WE HAVE NOT BEEN ABLE TO TRAVEL CONSISTENTLY.
ENGINE
May 3, 2021
Incident date: Aug 10, 2020
WE HAVE MULTIPLE ISSUES WITH CYLINDER MISFIRE CODES. THE SMART JUNCTION BOX, WIRING AND SPARK PLUGS HAVE BEEN REPLACED BUT WE REPEATEDLY TAKE OUR MOTORHOME TO FORD FOR REPAIRS. AT ONLY 5600 MILES WE HAVE NOT BEEN ABLE TO TRAVEL CONSISTENTLY.
UNKNOWN OR OTHER
Jan 23, 2021
Incident date: Oct 24, 2019
DOGHOUSE BECOMES EXTREMELY HOT WHILE TRAVELLING. IT MELTS CANDY, GUM, MINTS SETTING IN THE CUPHOLDER OR CELLPHONE TRAY. CANNOT REST BAREFOOT ON THE DOGHOUSE..IT WAS FIRST NOTED SHORTLY AFTER DELIVERY OCT 2019. WE ADDRESSED IT WITH SERVICE DEPARTMENT WHO INFORMED US JAYCO WOULD DO NOTHING UNLESS T... Read more
SEATS
Dec 31, 2020
Incident date: Jul 1, 2020
CAN NOT ADJUST DRIVER SEAT SO THAT SMALLER DRIVERS CAN REACH THE GAS AND BRAKE PEDALS. I AM 5'1". EVEN WITH THE SEAT AS FAR FORWARD AND LOW AS POSSIBLE I HAVE TO WEAR PLATFORM SHOES IN ORDER TO DRIVE THE RV.
ELECTRICAL SYSTEM
Aug 30, 2020
Incident date: Aug 30, 2020
I HAVE BEEN HAVING ELECTRICAL ISSUES, CURRENT PARTS ON ORDER AT REPAIR SHOP. I HAD SOME MORE ELECTRICAL ISSUES DEVELOP. I FOUND THAT THERE ARE MELTING WIRES AND THE PLASTIC STORAGE BIN ABOVE THERE AREA ALSO HAS MELTED. ALL THIS DAMAGE IS IN FRONT OF THE CATALYTIC CONVERTER WHERE THE LEFT AND RIGHT... Read more
UNKNOWN OR OTHER
Aug 30, 2020
Incident date: Aug 30, 2020
I HAVE BEEN HAVING ELECTRICAL ISSUES, CURRENT PARTS ON ORDER AT REPAIR SHOP. I HAD SOME MORE ELECTRICAL ISSUES DEVELOP. I FOUND THAT THERE ARE MELTING WIRES AND THE PLASTIC STORAGE BIN ABOVE THERE AREA ALSO HAS MELTED. ALL THIS DAMAGE IS IN FRONT OF THE CATALYTIC CONVERTER WHERE THE LEFT AND RIGHT... Read more
EXTERIOR LIGHTING
Aug 30, 2020
Incident date: Aug 30, 2020
I HAVE BEEN HAVING ELECTRICAL ISSUES, CURRENT PARTS ON ORDER AT REPAIR SHOP. I HAD SOME MORE ELECTRICAL ISSUES DEVELOP. I FOUND THAT THERE ARE MELTING WIRES AND THE PLASTIC STORAGE BIN ABOVE THERE AREA ALSO HAS MELTED. ALL THIS DAMAGE IS IN FRONT OF THE CATALYTIC CONVERTER WHERE THE LEFT AND RIGHT... Read more
Technical Service Bulletins — 2020 JAYCO PRECEPT
10 manufacturer communications from 9 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 110000 ELECTRICAL SYSTEM | 3 |
| 060000 ENGINE AND ENGINE COOLING | 2 |
| 350000 EQUIPMENT | 2 |
| 353700 EQUIPMENT:ELECTRICAL:ACCESSORY GENERATOR | 1 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 1 |
| 160000 STRUCTURE | 1 |
SRP 22-074
Sep 7, 2022
160000 STRUCTURE
Standard repair procedure (SRP) - Filon roof damage repair instructions.
INC 22-067
May 17, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS.
SRP 22-046
Feb 22, 2022
110000 ELECTRICAL SYSTEM
INSTRUCTIONS FOR RESETTING LEVELING SYSTEM a??ZERO POINTa??
SRP 22-046
Feb 22, 2022
350000 EQUIPMENT
INSTRUCTIONS FOR RESETTING LEVELING SYSTEM a??ZERO POINTa??
CAN 20-030
Mar 11, 2021
060000 ENGINE AND ENGINE COOLING
Ford Service Bulletin regarding the 2020 Model Year F53 Motorhome chassis built prior to September 25, 2020. Q-324R1Service Bulletin: In an effort to improve airflow to the engine, the chassis requires a modification of the lower a
SRP 20-031
Jan 8, 2021
353700 EQUIPMENT:ELECTRICAL:ACCESSORY GENERATOR
Instructions to install generator plenum when reported generator is overheating.
INC 20-007
Mar 13, 2020
350000 EQUIPMENT
Informational bulletin for repair that requires the removal of pullout cabinet extension drawers.
19-042
Sep 30, 2019
060000 ENGINE AND ENGINE COOLING
Units built on a Ford F53 2014-2020 chassis require an inspection of the engine air cleaner main inlet and the front -facing portion of the air cleaner for an article in these areas. When found, removal is required.
19-039
Aug 16, 2019
110000 ELECTRICAL SYSTEM
LCI manufactured awning with incorrect motor that draws higher amperage. The removal of a 15 amp fuse and installation of a 12.5 amp auto reset breaker will ensure proper circuit protection for the incorrect motor.
19-036
Jul 17, 2019
110000 ELECTRICAL SYSTEM
Hour meter may activate and record hours, although the generator is not running. Install of diode to meter circuit to prevent interferance.
JAYCO PRECEPT — All Years Overview
Complete safety history for the JAYCO PRECEPT across all model years (2010–2024).
47
Total Recalls
66
Total Complaints
0
Investigations
2
Reported Crashes
4
Reported Fires
0
Reported Deaths
JAYCO PRECEPT — Year by Year
Compare recalls and complaints across model years. Click any year to see full details.