2019 JAYCO MELBOURNE PRESTIGE
4 recalls — 0 complaints — 6 TSBs
23V081000 Feb 16, 2023
POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL
Defect Description
Jayco, Inc. (Jayco) is recalling certain 2019-2023 Entegra Launch, Launch LE, Qwest, Jayco Melbourne, Melbourne Prestige, Terrain, and Terrain LE motorhomes. The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in a vehicle rollaway.
Consequence
Vehicle rollaway increases the risk of a crash.
Remedy
Dealers will update the software of the electronic stability, transmission control, direct select module, and electronic ignition switch control units, free of charge. Owner notification letters were mailed March 8, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number... Read more
20V388000 Jul 2, 2020
SERVICE BRAKES, AIR:SUPPLY:HOSES, LINES/PIPING, AND FITTINGS
Defect Description
Jayco, Inc. (Jayco) is recalling certain 2019-2021 Entegra Qwest and Jayco Melbourne and Melbourne Prestige motorhomes built on Mercedes-Benz Sprinter chassis. The rear part of the fender liner on the front axle may contact and chafe the brake hose, possibly resulting in a loss of brake fluid.
Consequence
Loss of brake fluid can extend the distance needed to stop the vehicle, increasing the risk of a crash.
Remedy
Jayco will notify owners, and Mercedes Sprinter dealers will inspect and replace the brake hoses, and the fender liners will be modified, free of charge. The recall began July 14, 2020. Owners may contact Jayco customer service at 1-800-517-9137.
20V327000 Jun 5, 2020
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Defect Description
Jayco, Inc. (Jayco) is recalling certain 2019-2020 Entegra Qwest and 2019-2021 Jayco Melbourne and Melbourne Prestige Class C motorhomes built on Mercedes-Benz Sprinter chassis. The Operator's Manual may not contain the correct information about how the automatic parking function ("Auto-P") operate... Read more
Consequence
If the driver relies on the Auto-P function as described in the Operator's Manual, vehicle rollaway or movement may occur, increasing the risk of a crash.
Remedy
Jayco will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will provide the correct description of the Auto-P function for the Operator's Manual, free of charge. This recall began May 19, 2020. Owners may contact Jayco customer service at 1-800-517-9137 or Sprinter service at 1-8... Read more
19V845000 Nov 25, 2019
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:TANK ASSEMBLY
Defect Description
Jayco, Inc. (Jayco) is recalling certain 2018-2020 Melbourne Prestige motorhomes. The liquid propane (LP) tank hangers may be the wrong size and have insufficient welding, allowing the LP tank to dislodge.
Consequence
If the LP tank dislodges while the motorhome is in transit, it can increase the risk of a crash with the ignition of the propane.
Remedy
Jayco has notified owners, and dealers will install a support bracket on each side of the propane tank, free of charge. The recall began December 9, 2019. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9903501.
No complaints found for this vehicle.
Technical Service Bulletins — 2019 JAYCO MELBOURNE PRESTIGE
6 manufacturer communications from 5 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 2 |
| 980000 UNKNOWN OR OTHER | 1 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 1 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 1 |
| 200000 WHEELS | 1 |
CAN 21-042
Aug 17, 2022
200000 WHEELS
Chassis Advisory Notice: Mercedes-Benz/Sprinter Vehicle Safety Recall 21V-042_On certain MY2012a?? 2018, 5-ton Sprinter vehicles that were up fitted into campers or recreational vehicles (a??RVsa??), one or more of the rear-wheel speed sens
INC 22-067
May 17, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS.
SRP 22-044
Mar 18, 2022
350000 EQUIPMENT
Standard Repair Instructions - Schwintek Slide-Out System Binding. Instructions on how to repair slide out system.
SRP 22-044
Mar 18, 2022
356000 EQUIPMENT ADAPTIVE/MOBILITY
Standard Repair Instructions - Schwintek Slide-Out System Binding. Instructions on how to repair slide out system.
CAN 21-033
Sep 9, 2021
980000 UNKNOWN OR OTHER
JAYCO RECEIVED NOTIFICATION OF A CHASSIS WARRANTY EXTENSION FROM MERCEDES-BENZ SO WE FORWARDED THE NOTIFICATION TO THE RETAIL OWNER.
INC 20-007
Mar 13, 2020
350000 EQUIPMENT
Informational bulletin for repair that requires the removal of pullout cabinet extension drawers.
JAYCO MELBOURNE PRESTIGE — All Years Overview
Complete safety history for the JAYCO MELBOURNE PRESTIGE across all model years (2018–2026).
25
Total Recalls
3
Total Complaints
0
Investigations
0
Reported Crashes
3
Reported Fires
0
Reported Deaths