NHTSA Campaign 20V327000

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Issued by Jayco, Inc. · Reported Jun 5, 2020 · 666 vehicles affected

What's wrong

Jayco, Inc. (Jayco) is recalling certain 2019-2020 Entegra Qwest and 2019-2021 Jayco Melbourne and Melbourne Prestige Class C motorhomes built on Mercedes-Benz Sprinter chassis. The Operator's Manual may not contain the correct information about how the automatic parking function ("Auto-P") operates.

Consequence

If the driver relies on the Auto-P function as described in the Operator's Manual, vehicle rollaway or movement may occur, increasing the risk of a crash.

Remedy

Jayco will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will provide the correct description of the Auto-P function for the Operator's Manual, free of charge. This recall began May 19, 2020. Owners may contact Jayco customer service at 1-800-517-9137 or Sprinter service at 1-877-762-8267. The booklet with correct information is also available online, free of charge.

Vehicles affected by this recall

Make Model Year Units
ENTEGRA QWEST 2019 666
ENTEGRA QWEST 2020 666
JAYCO MELBOURNE 2019 666
JAYCO MELBOURNE 2020 666
JAYCO MELBOURNE 2021 666
JAYCO MELBOURNE PRESTIGE 2019 666
JAYCO MELBOURNE PRESTIGE 2020 666
JAYCO MELBOURNE PRESTIGE 2021 666

Source: NHTSA Campaign 20V327000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.