2020 JAYCO FIFTH WHEEL NORTH POINT
4 recalls — 5 complaints
25V355000 May 29, 2025
EQUIPMENT:OTHER:LABELS
Defect Description
Jayco, Inc. (Jayco) is recalling certain 2020-2021 Jayco North Point fifth wheel travel trailers. The certification labels may have the incorrect tire size information, causing the operator to install incorrect tires.
Consequence
Towing a trailer with incorrect tires increases the risk of a crash.
Remedy
Jayco will mail correct certification labels to owners, free of charge. Owner notification letters were mailed June 13, 2025. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901633.
21V425000 Jun 4, 2021
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS
Defect Description
Jayco, Inc. (Jayco) is recalling certain 2017-2018 Jayco Designer, 2017-2021 Eagle HT, Eagle, Jay Feather, Jay Flight SLX, Jay Flight, North Point, Octane Superlite, Pinnacle, White Hawk, 2017-2020 Eagle HT, 2018-2021 Jay Flight Bungalow, 2017-2019 Octane, and 2019-2020 Eagle HTX travel trailers and... Read more
Consequence
Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
Remedy
Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267.
20V665000 Oct 29, 2020
SUSPENSION:REAR:AXLE:SPINDLE
Defect Description
Jayco, Inc. (Jayco) is recalling certain 2020-2021 Fifth Wheel Northpoint 387RDFS(LZ) recreational trailers. The welds on the axle spindle may fail, causing the wheel/spindle assembly to break away from the axle tube.
Consequence
If the wheel/spindle assembly separates from the axle tube, it can increase the risk of a crash.
Remedy
Jayco will notify owners, and dealers will inspect the axle, and replace if necessary, free of charge. The recall began December 30, 2020. Owners may contact Jayco customer service at 1-617-776-0344. Jayco's number for this recall is 9901526.
20V336000 Jun 9, 2020
VISIBILITY:GLASS, SIDE/REAR
Defect Description
Jayco, Inc. (Jayco) is recalling certain 2020 Towable Eagle, Eagle HT, JayFlight, NorthPoint, Octane, Pinnacle, Seismic, and Talon recreational vehicles. The adhesive bond between the glass and the metal hinge frame of the frameless crank out vent and egress windows may fail which would then allow ... Read more
Consequence
If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.
Remedy
Jayco will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began June 15, 2020. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901508.
Complaint Statistics
5 total complaints
2 crashes 4 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| SUSPENSION | 1 |
| EQUIPMENT | 1 |
| STRUCTURE:BODY | 1 |
| AIR BAGS | 1 |
| SEAT BELTS | 1 |
STRUCTURE:BODY
Mar 18, 2025
Incident date: Mar 15, 2025
Upon completing a trip with the RV mentioned, an inspection was completed of the units suspension system where it was found to be compromised. Not knowing what compromised the suspension (leaf springs, shackles, hangars, etc), further investigation was done where the underbelly of the camper was re... Read more
AIR BAGS
Mar 18, 2025
Incident date: Mar 15, 2025
The contact owned a 2020 BMW X5. The contact stated while the contact's mother was driving at an undisclosed speed, another vehicle attempted to make a left turn and crashed head-on into the front driver and passenger side of the vehicle. The driver's air bag did not deploy. During the impact, the... Read more
Crash
2 injured
SEAT BELTS
Mar 18, 2025
Incident date: Mar 15, 2025
The contact owned a 2020 BMW X5. The contact stated while the contact's mother was driving at an undisclosed speed, another vehicle attempted to make a left turn and crashed head-on into the front driver and passenger side of the vehicle. The driver's air bag did not deploy. During the impact, the... Read more
Crash
2 injured
EQUIPMENT
Jan 3, 2022
Incident date: Jan 3, 2022
The contact owns a 2020 Jayco Northpoint. The contact received a recall notification for NHTSA Campaign Number: 21V425000 (Equipment) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repa... Read more
SUSPENSION
May 11, 2021
Incident date: Jul 1, 2020
TL* THE CONTACT OWNS A 2020 JAYCO NORTHPOINT RV. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE REAR AXLE BENT. THE VEHICLE WAS TOWED TO CAMPING WORLD OF WOODSTOCK (505 PHILLIP LANDRUM MEMORIAL HWY PARKWAY 575, WOODSTOCK, GA 30188, (888) 380-0095) TO BE DIAGNOSED. THE CONTACT WAS INFO... Read more
JAYCO FIFTH WHEEL NORTH POINT — All Years Overview
Complete safety history for the JAYCO FIFTH WHEEL NORTH POINT across all model years (2016–2026).
26
Total Recalls
41
Total Complaints
0
Investigations
2
Reported Crashes
0
Reported Fires
0
Reported Deaths
JAYCO FIFTH WHEEL NORTH POINT — Year by Year
Compare recalls and complaints across model years. Click any year to see full details.