2017 JAYCO FIFTH WHEEL NORTH POINT
2 recalls — 15 complaints
21V425000 Jun 4, 2021
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS
Defect Description
Jayco, Inc. (Jayco) is recalling certain 2017-2018 Jayco Designer, 2017-2021 Eagle HT, Eagle, Jay Feather, Jay Flight SLX, Jay Flight, North Point, Octane Superlite, Pinnacle, White Hawk, 2017-2020 Eagle HT, 2018-2021 Jay Flight Bungalow, 2017-2019 Octane, and 2019-2020 Eagle HTX travel trailers and... Read more
Consequence
Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
Remedy
Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267.
20V385000 Jul 2, 2020
SUSPENSION:FRONT:SPRINGS:LEAF SPRING ASSEMBLY
Defect Description
Jayco, Inc. (Jayco) is recalling certain 2017 North Point fifth wheel trailers. The leaf springs in the front and rear suspension of the vehicle do not provide adequate load support and may allow the tires to contact the surrounding structure under certain dynamic load conditions.
Consequence
Tires contact with the wheel well or surrounding structure may cause damage to the tire, or cause premature tire wear, and loss of control, increasing the risk of a crash.
Remedy
Jayco will notify owners, and dealers will install a rubber bump stop into the top sides of the axles, as well as inspect the suspension and replace any defective leaf springs as necessary. Tires with visible damage will be replaced as well. All repairs will be performed free of charge. This reca... Read more
Complaint Statistics
15 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| SUSPENSION | 5 |
| WHEELS | 4 |
| UNKNOWN OR OTHER | 1 |
| EQUIPMENT:RECREATIONAL VEHICLE/TRAILER | 1 |
| SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY | 1 |
| STRUCTURE | 1 |
| ELECTRICAL SYSTEM | 1 |
| WHEELS:LUGS/NUTS/BOLTS/STUDS | 1 |
WHEELS:LUGS/NUTS/BOLTS/STUDS
Aug 28, 2023
Incident date: Aug 25, 2023
Took car in for an oil change and tire rotation. The dealer did the oil change but could not do the tire rotation because the lug nuts needed to be replaced.
WHEELS
Mar 1, 2021
Incident date: Feb 27, 2021
OUR 2017 JAYCO NORTHPOINT 377RLBH IS CURRENTLY AT THE DEALERSHIP FOR A RECALL ISSUED BY JAYCO ON THE SUSPENSION. THE DEALER, CRAIN RV, FOUND THAT 2 OF THE WHEELS ARE CRACKED AND IT IS UNSAFE TO TOW UNTIL THIS ISSUE IS RESOLVED. JAYCO HAS VERIFIED THAT THREADED WHEEL AND TIRE COMPANY MADE THE WHEELS.... Read more
SUSPENSION
Dec 2, 2020
Incident date: Sep 7, 2020
TL* THE CONTACT OWNS A 2017 JAYCO NORTHPOINT RV. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE REAR PASSENGER'S SIDE TIRE ON THE TRAILER EXPERIENCED A BLOWOUT. THE CONTACT CALLED ROADSIDE ASSISTANCE HOWEVER, THE MECHANIC WAS UNABLE TO PLACE THE SPARE TIRE ON THE TRAILER DUE A DEFECTIVE GUSSET ON... Read more
SUSPENSION
Nov 13, 2020
Incident date: Jul 2, 2020
TL* THE CONTACT OWNS A 2017 JAYCO NORTHPOINT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V385000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BLUE ... Read more
SUSPENSION
Oct 26, 2020
Incident date: Sep 1, 2020
TL* THE CONTACT OWNS A 2017 JAYCO NORTHPOINT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V385000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO CAMPING WORLD (5117 US HWY 301 SOUTH HOPE MILL NC 28348; (910-729-6344) (1-888-768-0904... Read more
STRUCTURE
Oct 20, 2020
Incident date: Aug 1, 2020
2011 JAYCO NORTH POINT FIFTHWHEEL. CONSUMER WRITES IN REGARDS TO DAMAGED UNDERBELLY COVER. *LD THE CONSUMER STATED WHILE DRIVING HE NOTICED BLACK COLORED MATERIAL COMING FROM UNDER THE VEHICLE. THE CONSUMER PULLED OVER AND NOTICED 2/3 OF THE UNDERBELLY HAD COME LOOSE AND WRAPPED AROUND 2 AXLES. T... Read more
SUSPENSION
Oct 20, 2020
Incident date: Aug 1, 2020
2011 JAYCO NORTH POINT FIFTHWHEEL. CONSUMER WRITES IN REGARDS TO DAMAGED UNDERBELLY COVER. *LD THE CONSUMER STATED WHILE DRIVING HE NOTICED BLACK COLORED MATERIAL COMING FROM UNDER THE VEHICLE. THE CONSUMER PULLED OVER AND NOTICED 2/3 OF THE UNDERBELLY HAD COME LOOSE AND WRAPPED AROUND 2 AXLES. T... Read more
WHEELS
Oct 20, 2020
Incident date: Aug 1, 2020
2011 JAYCO NORTH POINT FIFTHWHEEL. CONSUMER WRITES IN REGARDS TO DAMAGED UNDERBELLY COVER. *LD THE CONSUMER STATED WHILE DRIVING HE NOTICED BLACK COLORED MATERIAL COMING FROM UNDER THE VEHICLE. THE CONSUMER PULLED OVER AND NOTICED 2/3 OF THE UNDERBELLY HAD COME LOOSE AND WRAPPED AROUND 2 AXLES. T... Read more
ELECTRICAL SYSTEM
Oct 20, 2020
Incident date: Aug 1, 2020
2011 JAYCO NORTH POINT FIFTHWHEEL. CONSUMER WRITES IN REGARDS TO DAMAGED UNDERBELLY COVER. *LD THE CONSUMER STATED WHILE DRIVING HE NOTICED BLACK COLORED MATERIAL COMING FROM UNDER THE VEHICLE. THE CONSUMER PULLED OVER AND NOTICED 2/3 OF THE UNDERBELLY HAD COME LOOSE AND WRAPPED AROUND 2 AXLES. T... Read more
WHEELS
Sep 14, 2020
Incident date: Sep 8, 2020
TL* THE CONTACT OWNS A 2017 JAYCO NORTHPOINT FIFTH WHEEL TRAILER. THE CONTACT STATED THAT WHILE TRAILERED AND DRIVING APPROXIMATELY 60 MPH, THE TWO PASSENGER'S SIDE WHEELS SEPARATED FROM THE TRAILER. AFTER STOPPING TO INSPECT THE TRAILER, IT WAS DISCOVERED THAT THE WHEEL LUGS SHEARED OFF ALLOWING TH... Read more
WHEELS
Sep 14, 2020
Incident date: Sep 8, 2020
TL* THE CONTACT OWNS A 2015 GMC 2500 USED FOR HAULING A 2017 JAYCO NORTHPOINT RV. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE PASSENGER'S SIDE REAR AND FRONT WHEEL ASSEMBLY FRACTURED WITHOUT WARNING. THE CONTACT MANAGED TO REGAIN CONTROL OF THE VEHICLE. THE VEHICLE WAS NOT DAMAGED. THE TRAI... Read more
SUSPENSION
Aug 3, 2020
Incident date: Aug 11, 2018
TL* THE CONTACT OWNS A 2017 JAYCO NORTHPOINT. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE DRIVER'S SIDE FRONT TIRE, DRIVER'S SIDE REAR TIRE AND THE REAR PASSENGER'S SIDE TIRE SIMULTANEOUSLY EXPERIENCED BLOWOUTS. DUE TO THE FAILURE, THE CONTACT INITIALLY LOST CONTROL OF THE VEHICLE BUT WAS A... Read more
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Oct 14, 2017
Incident date: Sep 14, 2017
BRAKES ON THE HEAVIER RV TRAILER DON'WORK ON ALL THEM LIPPERT SAYS JAYCO USED TO LITE OF AXLE JAYCO SAYS LIPPERT AT FAULT.ALL I KNOW IS I AM OUT $4100 TO CORRECT THE PROBLEM!!!!
SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
Oct 14, 2017
Incident date: Sep 14, 2017
BRAKES ON THE HEAVIER RV TRAILER DON'WORK ON ALL THEM LIPPERT SAYS JAYCO USED TO LITE OF AXLE JAYCO SAYS LIPPERT AT FAULT.ALL I KNOW IS I AM OUT $4100 TO CORRECT THE PROBLEM!!!!
UNKNOWN OR OTHER
Sep 18, 2017
Incident date: Sep 11, 2017
KITCHEN SLIDE-OUT EXTENDS WHILE IN TRANSIT/TOW ON STRAIGHT, LEVEL HIGHWAYS. THIS HAS OCCURRED MULTIPLE TIMES SINCE ORIGINAL PURCHASE. ..UPDATED 09/25/17 *BF UPDATED 10/12/2017*JS *BF *JS
JAYCO FIFTH WHEEL NORTH POINT — All Years Overview
Complete safety history for the JAYCO FIFTH WHEEL NORTH POINT across all model years (2016–2026).
26
Total Recalls
41
Total Complaints
0
Investigations
2
Reported Crashes
0
Reported Fires
0
Reported Deaths
JAYCO FIFTH WHEEL NORTH POINT — Year by Year
Compare recalls and complaints across model years. Click any year to see full details.