2020 JAGUAR XE
2 recalls, 6 complaints - 396 TSBs
25V017000 Jan 16, 2025
ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK
Defect Description
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2020 Jaguar XE vehicles. Due to wiring damage in the trunk, the rearview camera image may not appear on the display.
Consequence
A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.
Remedy
Dealers will inspect and repair, or replace the rearview camera wiring harness, as necessary, free of charge. Owner letters were mailed February 2, 2026. Owners may contact Jaguar's customer service at 1-800-452-4827. Jaguar's number for this recall is H535. This recall replaces and expands previo... Read more
21V248000 Apr 8, 2021
STRUCTURE:BODY
Defect Description
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2017-2018 and 2020 Jaguar XE vehicles that received a replacement rear rail assembly as part of a service repair. Missing spot welds may weaken the structural strength of the rear rail assembly.
Consequence
The weakened rear rail assembly may allow the rear bumper beam to detach when the vehicle is being towed or the tow-bar assembly to detach when towing a trailer. Either of these scenarios can increase the risk of a crash.
Remedy
Jaguar will notify owners, and dealers will replace the rear rail assembly, free of charge. Owner letters were mailed May 7, 2021. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H349.
Complaint Statistics
6 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| LANE DEPARTURE: ASSIST | 1 |
| FORWARD COLLISION AVOIDANCE: WARNINGS | 1 |
| ENGINE | 1 |
| ELECTRICAL SYSTEM | 1 |
| SERVICE BRAKES | 1 |
| FUEL/PROPULSION SYSTEM | 1 |
ELECTRICAL SYSTEM
Apr 15, 2026
Incident date: Apr 9, 2026
2008 Audi A5 3.2L S-Line Coupe experiencing severe water intrusion into trunk compartment causing progressive failure of multiple electronic modules. Water enters through a known design defect in the trunk seal and drainage pathway, pooling in the spare tire well where critical electronic control mo... Read more
SERVICE BRAKES
Apr 15, 2026
Incident date: Apr 9, 2026
2008 Audi A5 3.2L S-Line Coupe experiencing severe water intrusion into trunk compartment causing progressive failure of multiple electronic modules. Water enters through a known design defect in the trunk seal and drainage pathway, pooling in the spare tire well where critical electronic control mo... Read more
FUEL/PROPULSION SYSTEM
Apr 15, 2026
Incident date: Apr 9, 2026
There is a strong fuel order coming from passenger side after every fuel fill, affects everyone in the car while moving, especially affecting my grandchildren and my family. Backup camera rarely comes on while backing up, gives a black screen which can cause accidents especially in reverse. Rear dr... Read more
LANE DEPARTURE: ASSIST
Oct 17, 2025
Incident date: Sep 2, 2025
The infotainment system, which controls most of the functions of driving safely, is down again for the 2nd time since I purchased my Atlas on 6/9/25. The first time it happened, the local VW dealer had me bring it in on 8/30 & they "fixed" it relatively quickly. They stated it was a local issue... Read more
FORWARD COLLISION AVOIDANCE: WARNINGS
Oct 17, 2025
Incident date: Sep 2, 2025
The infotainment system, which controls most of the functions of driving safely, is down again for the 2nd time since I purchased my Atlas on 6/9/25. The first time it happened, the local VW dealer had me bring it in on 8/30 & they "fixed" it relatively quickly. They stated it was a local issue... Read more
ENGINE
Oct 17, 2025
Incident date: Sep 2, 2025
fuel pump issue that is cause engines to stall while driving or not start after placing gas in the vehicle. It is having the battery run low and car die or stall and stop while driving. It will turn your check engine light on.
NHTSA Safety Ratings, 2020 JAGUAR XE
2020 Jaguar XE 4 DR RWD
| Category | Rating |
|---|---|
| Rollover Risk | 0.0% |
Safety Technology
| Feature | Status |
|---|---|
| Electronic Stability Control | Standard |
| Forward Collision Warning | No |
| Lane Departure Warning | No |
Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.
EPA Fuel Economy, 2020 JAGUAR XE
| Trim / Engine | City MPG | Highway MPG | Combined MPG | Fuel Type | Annual Fuel Cost |
|---|---|---|---|---|---|
| 2.0L 4-cyl, Automatic (S8) (Rear-Wheel Drive) | 25.0 | 34.0 | 28.0 | Premium | $2,750 |
CO2 Emissions: 312.0 g/mile (Compact Cars)
Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.
Technical Service Bulletins, 2020 JAGUAR XE
396 manufacturer communications from 225 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 110000 ELECTRICAL SYSTEM | 98 |
| 350000 EQUIPMENT | 79 |
| 100000 POWER TRAIN | 65 |
| 060000 ENGINE AND ENGINE COOLING | 32 |
| 060000 ENGINE (PWS) | 22 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 18 |
| 118000 ELECTRICAL SYSTEM:SOFTWARE | 7 |
| 220000 SEATS | 7 |
JLRP00257
Feb 9, 2024
350000 EQUIPMENT
Extended warranty on DMTL Pumps 2020MY to 2021MY.
SFCC_NOV2023_30
Nov 10, 2023
110000 ELECTRICAL SYSTEM
Startup battery keeps draining / Vehicle will not start
SFCC_OCT2023_40
Oct 16, 2023
100000 POWER TRAIN
Customer reports lack of power and/or check engine light on.
SSM75813
Sep 29, 2023
353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
Weather and Park & Pay Apps disappear after PIVI update
SSM75813
Sep 29, 2023
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
Weather and Park & Pay Apps disappear after PIVI update
SSM75813
Sep 29, 2023
110000 ELECTRICAL SYSTEM
Weather and Park & Pay Apps disappear after PIVI update
WACCSEP23_6
Sep 26, 2023
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Battery low warning displayed on instrument cluster and/or no-start
WACCSEP23_6
Sep 26, 2023
110000 ELECTRICAL SYSTEM
Battery low warning displayed on instrument cluster and/or no-start
SFCC_AUG2023_46
Aug 16, 2023
100000 POWER TRAIN
Lack of power, MIL on.
SFCC_JUL2023_33
Jul 17, 2023
100000 POWER TRAIN
ENGINE PRIMARY BELT SHREDDING
SFCC_JUL2023_33
Jul 17, 2023
060000 ENGINE AND ENGINE COOLING
ENGINE PRIMARY BELT SHREDDING
SSM75725ATT
Jul 17, 2023
100000 POWER TRAIN
MISFIRE OR ROUGH RUNNING
SSM75725
Jul 17, 2023
100000 POWER TRAIN
MISFIRE OR ROUGH RUNNING
SSM76038
Jul 17, 2023
110000 ELECTRICAL SYSTEM
Vehicle Will Not Charge
SFCC_JUL2023_31
Jul 17, 2023
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Battery low warning displayed on instrument cluster and/or no-start.
SFCC_JUL2023_31
Jul 17, 2023
110000 ELECTRICAL SYSTEM
Battery low warning displayed on instrument cluster and/or no-start.
SFCC_JUN2023_47
Jun 26, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
A customer may report that the front or rear door latch does not operate as expected.
SFCC_JUN2023_47
Jun 26, 2023
350000 EQUIPMENT
A customer may report that the front or rear door latch does not operate as expected.
SFCC_JUN2023_47
Jun 26, 2023
171100 LATCHES/LOCKS/LINKAGES:DOORS:LATCH
A customer may report that the front or rear door latch does not operate as expected.
SFCC_JUN2023_47
Jun 26, 2023
162300 STRUCTURE:BODY:DOOR
A customer may report that the front or rear door latch does not operate as expected.
SSM76023
Jun 26, 2023
346000 COMMUNICATION:MANUFACTURER TELEMATICS
JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS Emergency Call being activated.
SSM76023
Jun 26, 2023
110000 ELECTRICAL SYSTEM
JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS Emergency Call being activated.
SSM76010
Jun 14, 2023
350000 EQUIPMENT
A customer may report that the front or rear door latch does not operate as expected.
SSM76010
Jun 14, 2023
171100 LATCHES/LOCKS/LINKAGES:DOORS:LATCH
A customer may report that the front or rear door latch does not operate as expected.
SSM76010
Jun 14, 2023
162300 STRUCTURE:BODY:DOOR
A customer may report that the front or rear door latch does not operate as expected.
SFCC_APR2023_32
Apr 21, 2023
110000 ELECTRICAL SYSTEM
Customer reports of 12V battery issues. These range from battery low warning displayed to no-start.
SFCC_APR2023_32
Apr 21, 2023
100000 POWER TRAIN
Customer reports of 12V battery issues. These range from battery low warning displayed to no-start.
SSM75964
Mar 14, 2023
100000 POWER TRAIN
Amber Malfunction Indicator Lamp (MIL) Displayed a?? Engine May Not Start With Multiple DTCs Present
SSM75964
Mar 14, 2023
060000 ENGINE AND ENGINE COOLING
Amber Malfunction Indicator Lamp (MIL) Displayed a?? Engine May Not Start With Multiple DTCs Present
SFCC_MAR2023_35
Mar 14, 2023
100000 POWER TRAIN
ENGINE PRIMARY BELT SHREDDING - P6-3.0L MHEV
SSM75954
Mar 2, 2023
100000 POWER TRAIN
P6 Engine Primary belt shredding - MHEV only
SSM75954
Mar 2, 2023
060000 ENGINE AND ENGINE COOLING
P6 Engine Primary belt shredding - MHEV only
SSM75953
Mar 2, 2023
100000 POWER TRAIN
P6 Engine Primary belt shredding - MHEV only
SSM75953
Mar 2, 2023
060000 ENGINE AND ENGINE COOLING
P6 Engine Primary belt shredding - MHEV only
SSM75952
Feb 26, 2023
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
Customers are reporting that connected services such as Online Media (e.g., Spotify), Connected Nav, Weather App & Parking app are inoperative.
SSM75952
Feb 26, 2023
350000 EQUIPMENT
Customers are reporting that connected services such as Online Media (e.g., Spotify), Connected Nav, Weather App & Parking app are inoperative.
SFCC_FEB2023_36
Feb 16, 2023
060000 ENGINE AND ENGINE COOLING
Customer reports, Engine Light is on and poor cabin heating.
SFCC_FEB2023_38
Feb 16, 2023
100000 POWER TRAIN
Customer reports, Engine Light is on and engine running rough.
SSM75931
Feb 1, 2023
060000 ENGINE AND ENGINE COOLING
ENGINE MISFIRE
SSM75925
Jan 20, 2023
100000 POWER TRAIN
Oil Leak Transmission Oil Cooler Pipes
SSM75925
Jan 20, 2023
060000 ENGINE AND ENGINE COOLING
Oil Leak Transmission Oil Cooler Pipes
SSM75919
Jan 17, 2023
100000 POWER TRAIN
CHECK ENGINE (AMBER) AND POOR CABIN HEATING
SSM75919
Jan 17, 2023
060000 ENGINE AND ENGINE COOLING
CHECK ENGINE (AMBER) AND POOR CABIN HEATING
SSM75909
Dec 20, 2022
100000 POWER TRAIN
Malfunction Indicator Lamp
SSM75826ATT
Dec 9, 2022
350000 EQUIPMENT
MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
SSM75826
Dec 9, 2022
350000 EQUIPMENT
MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
SSM75826ATT
Nov 23, 2022
350000 EQUIPMENT
MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
SSM75826
Nov 23, 2022
350000 EQUIPMENT
MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
SFCC_OCT2022_34
Oct 31, 2022
060000 ENGINE AND ENGINE COOLING
Customer reports that low coolant lamp on, coolant leak.
SFCC_OCT2022_24
Oct 31, 2022
353000 EQUIPMENT:ELECTRICAL
SOS Limited Availability or SOS Not available warning message displayed
SFCC_OCT2022_24
Oct 31, 2022
350000 EQUIPMENT
SOS Limited Availability or SOS Not available warning message displayed
SSM75823
Oct 17, 2022
020000 SUSPENSION
Chassis Control Module (CHCM) Suspension Warning on Cluster
SSM75826ATT
Sep 30, 2022
119320 ELECTRICAL SYSTEM:PROPULSION SYSTEM:DC/DC CONVERTER
MHEV DC DC CONVERTER SQUEAKING NOISE FROM INSIDE THE CABIN
SSM75826ATT
Sep 30, 2022
350000 EQUIPMENT
MHEV DC DC CONVERTER SQUEAKING NOISE FROM INSIDE THE CABIN
SSM75826
Sep 30, 2022
119320 ELECTRICAL SYSTEM:PROPULSION SYSTEM:DC/DC CONVERTER
MHEV DC DC CONVERTER SQUEAKING NOISE FROM INSIDE THE CABIN
SSM75826
Sep 30, 2022
350000 EQUIPMENT
MHEV DC DC CONVERTER SQUEAKING NOISE FROM INSIDE THE CABIN
SSM75646
Sep 29, 2022
350000 EQUIPMENT
SOS LIMITED AVAILABILITY SOS NOT AVAILABLE
SSM75617
Sep 23, 2022
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
NEAR FIELD SENSING FEATURE DEGRADATION
SSM75617
Sep 23, 2022
350000 EQUIPMENT
NEAR FIELD SENSING FEATURE DEGRADATION
SSM75804
Sep 16, 2022
118000 ELECTRICAL SYSTEM:SOFTWARE
NO COMMUNICATION WITH IMPA VIA TOPIX CLOUD
SSM75804
Sep 16, 2022
110000 ELECTRICAL SYSTEM
NO COMMUNICATION WITH IMPA VIA TOPIX CLOUD
SSM75856
Sep 14, 2022
118000 ELECTRICAL SYSTEM:SOFTWARE
UNABLE TO COMPLETE PDI DUE TO TELEMATICS INCONTROL ACTIVATION FAILING
SSM75856
Sep 14, 2022
110000 ELECTRICAL SYSTEM
UNABLE TO COMPLETE PDI DUE TO TELEMATICS INCONTROL ACTIVATION FAILING
SFCC_SEP2022_31
Sep 9, 2022
100000 POWER TRAIN
Vehicle will have a lack of power, drivability issues, and possible check engine light on.
SSM75849ATT
Sep 7, 2022
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
PIVI LOSS OF GPS LOCATION AND CLOCK TIME
SSM75849ATT
Sep 7, 2022
350000 EQUIPMENT
PIVI LOSS OF GPS LOCATION AND CLOCK TIME
SSM75849
Sep 7, 2022
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
PIVI LOSS OF GPS LOCATION AND CLOCK TIME
SSM75849
Sep 7, 2022
350000 EQUIPMENT
PIVI LOSS OF GPS LOCATION AND CLOCK TIME
SSM75826
Aug 23, 2022
350000 EQUIPMENT
MHEV DC/DC CONVERTER NOISY, LOW BATTERY WARNING ILLUMINATED.
SSM75823
Aug 19, 2022
020000 SUSPENSION
CHASSIS CONTROL MODULE (CHCM) SUSPENSION WARNING ON CLUSTER
H317v4
Aug 17, 2022
100000 POWER TRAIN
OBD TEST FAILURE
SFCC_AUG2022_38
Aug 12, 2022
010000 STEERING
Transfer Case Judder with Steering Input Applied
SFCC_AUG2022_35
Aug 12, 2022
110000 ELECTRICAL SYSTEM
Vehicle will have a lack of power, drivability issues, and possible check engine light on.
SFCC_JUN2022_33
Jun 10, 2022
100000 POWER TRAIN
Transfer Case Judder with Steering Input Applied
SFCC_JUN2022_32
Jun 10, 2022
100000 POWER TRAIN
Driveline Noise or Vibration
SFCC_MAY2022_31
May 17, 2022
100000 POWER TRAIN
Customer concern will be a Judder/Vibration when a right or left steering input is applied at low speed
SFCC_MAY2022_18
May 17, 2022
110000 ELECTRICAL SYSTEM
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger
SSM75745
Apr 29, 2022
060000 ENGINE (PWS)
ENGINE MISFIRE OR ROUGH RUNNING
SSM75725ATT
Apr 22, 2022
060000 ENGINE AND ENGINE COOLING
ENGINE MISFIRE OR ROUGH RUNNING
SSM75725
Apr 22, 2022
060000 ENGINE AND ENGINE COOLING
ENGINE MISFIRE OR ROUGH RUNNING
SFCC_APR2022_29
Apr 18, 2022
138700 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:ENGINE COOLANT HOSES AND FITTINGS
Thermostat coolant leak - Evident fluid leak from the engine compartment and the "Coolant Level Low" warning message may be on the cluster
SFCC_APR2022_29
Apr 18, 2022
100000 POWER TRAIN
Thermostat coolant leak - Evident fluid leak from the engine compartment and the "Coolant Level Low" warning message may be on the cluster
SFCC_APR2022_18
Apr 18, 2022
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Customer reports numerous concerns, such as low battery warning message on startup, or vehicle will not start after sitting.
SFCC_APR2022_18
Apr 18, 2022
110000 ELECTRICAL SYSTEM
Customer reports numerous concerns, such as low battery warning message on startup, or vehicle will not start after sitting.
SFCC_APR2022_17
Apr 18, 2022
346000 COMMUNICATION:MANUFACTURER TELEMATICS
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger
SFCC_APR2022_17
Apr 18, 2022
350000 EQUIPMENT
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger
SFCC_MAR2022_22
Mar 17, 2022
350000 EQUIPMENT
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger
SFCC_MAR2022_33
Mar 17, 2022
060000 ENGINE AND ENGINE COOLING
Thermostat coolant leak
SSM75709
Mar 4, 2022
110000 ELECTRICAL SYSTEM
USB Socket At Front Portable Media Interface Panel Inoperative Or Not Illuminating
SSM75700
Mar 2, 2022
103200 POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT
8HP 8-Speed Automatic Transmission replacements due to Automatic Transmission Fluid (ATF) contamination with coolant.
SFCC_FEB2022_22
Feb 18, 2022
110000 ELECTRICAL SYSTEM
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger
SSM75682
Feb 15, 2022
100000 POWER TRAIN
Transfer Case Judder/Vibrations when a right or left steering input is applied at low speed.
SFCC_JAN2022_46
Jan 21, 2022
114800 ELECTRICAL SYSTEM:WIRING:SWITCHES/KNOBS/BUTTONS
Seat Mounted Seat Switches Not Working
SFCC_JAN2022_22
Jan 21, 2022
110000 ELECTRICAL SYSTEM
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger
SFCC_JAN2022_22
Jan 21, 2022
350000 EQUIPMENT
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger
SFCC_JAN2022_46
Jan 21, 2022
220000 SEATS
Seat Mounted Seat Switches Not Working
SFCC_JAN2022_46
Jan 21, 2022
350000 EQUIPMENT
Seat Mounted Seat Switches Not Working
SSM75646
Jan 18, 2022
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Telematics Module (TCU3) triggers an SOS Limited Availability or SOS Not Available warning in the Cluster Display due to low Back up Battery (BuB).
SSM75646
Jan 18, 2022
350000 EQUIPMENT
Telematics Module (TCU3) triggers an SOS Limited Availability or SOS Not Available warning in the Cluster Display due to low Back up Battery (BuB).
SFCC_DEC2021_20
Dec 17, 2021
110000 ELECTRICAL SYSTEM
Navigation voice guidance no longer operational after latest NGI update
Showing 100 of 396 bulletins.
JAGUAR XE - All Years Overview
Complete safety history for the JAGUAR XE across all model years (2017, 2020).
9
Total Recalls
60
Total Complaints
0
Investigations
5
Reported Crashes
1
Reported Fires
0
Reported Deaths