2023 JAGUAR I-PACE
3 recalls, 2 complaints - 114 TSBs
24V134000 Feb 22, 2024
EXTERIOR LIGHTING:TURN SIGNAL
Defect Description
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2021-2024 Jaguar I-Pace vehicles. In the event that one of the turn signals stops working, the turn signal flash rate frequency will not adjust to warn the driver that a turn signal is not working correctly. As such, these vehicles... Read more
Consequence
Inoperative rear turn signals may not notify other drivers of a turning vehicle, increasing the risk of a crash.
Remedy
Dealers will update the Car Configuration File (CCF) software, free of charge. Owner notification letters were mailed April 8, 2024. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H475.
23V709000 Oct 19, 2023
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Defect Description
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2023 I-PACE vehicles previously repaired under recall 23V-369. The previous repair may not have been completed correctly, and still allow the high-voltage battery to overheat.
Consequence
The high-voltage battery overheating increases the risk of a fire.
Remedy
Owners are advised to park and charge their vehicle outside and away from structures until the recall repair is complete, and for 30 days after the repair has been completed. Dealers will update the battery energy control module software, free of charge. Owner notification letters were mailed Dece... Read more
23V369000 May 25, 2023
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Defect Description
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2024 Jaguar I-PACE vehicles. The high-voltage battery may overheat.
Consequence
The high-voltage battery overheating increases the risk of a fire.
Remedy
Owners are advised to park and charge vehicle outside and away from structures until the recall repair is complete. The battery energy control module software will be updated by a dealer, or through an over-the-air (OTA) update. In addition, battery modules will be replaced as necessary. Repairs ... Read more
Complaint Statistics
2 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| SERVICE BRAKES | 1 |
| UNKNOWN OR OTHER | 1 |
UNKNOWN OR OTHER
Dec 20, 2025
Incident date: Dec 8, 2025
Onstar telecommunications module failed within 5 months of ownership. GPS and in car navigation goes crazy showing incorrect position which is distracting on the infotainmet screen. Been almost 4 weeks with no estimate of part availability from GM.
SERVICE BRAKES
Aug 29, 2025
Incident date: Aug 29, 2025
I have had the truck for 2 weeks. Three times I've almost rearended a car in front because of a braking system that doesn't stop the truck quickly enough. The pedal will travel 6" at times before it engages. This is very dangerous especially when braking when travelling around curves or round a b... Read more
NHTSA Safety Ratings, 2023 JAGUAR I-PACE
2023 Jaguar I-PACE SUV AWD
| Category | Rating |
|---|---|
| Rollover Risk | 0.0% |
Safety Technology
| Feature | Status |
|---|---|
| Electronic Stability Control | Standard |
| Forward Collision Warning | Standard |
| Lane Departure Warning | Standard |
Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.
Technical Service Bulletins, 2023 JAGUAR I-PACE
114 manufacturer communications from 63 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 110000 ELECTRICAL SYSTEM | 38 |
| 350000 EQUIPMENT | 25 |
| 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) | 6 |
| 020000 SUSPENSION | 4 |
| 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT | 4 |
| 353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE | 3 |
| 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL | 3 |
| 118000 ELECTRICAL SYSTEM:SOFTWARE | 3 |
SFCC_MAR2024_58
Mar 22, 2024
110000 ELECTRICAL SYSTEM
Radio presets clear after ignition cycle. Sirius XM favorites do not store.
SFCC_MAR2024_58
Mar 22, 2024
118000 ELECTRICAL SYSTEM:SOFTWARE
Radio presets clear after ignition cycle. Sirius XM favorites do not store.
SFCC_JAN2024_38
Jan 12, 2024
350000 EQUIPMENT
Customer may report an active SOTA campaign which fails to complete download or install
S014SOTA4.1.1v3
Dec 7, 2023
046000 SERVICE BRAKES, AIR:ANTILOCK
Enhancements to the following systems: Wireless Device Charger, High Voltage (HV) Battery Charge Control, Sound System, ABS (Anti-Lock Braking System), Belt Integrated Starter PHEVs, Rear Camera for cars without 360 view.
S014SOTA4.1.1v3
Dec 7, 2023
110000 ELECTRICAL SYSTEM
Enhancements to the following systems: Wireless Device Charger, High Voltage (HV) Battery Charge Control, Sound System, ABS (Anti-Lock Braking System), Belt Integrated Starter PHEVs, Rear Camera for cars without 360 view.
S014SOTA4.1.1v3
Dec 7, 2023
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Enhancements to the following systems: Wireless Device Charger, High Voltage (HV) Battery Charge Control, Sound System, ABS (Anti-Lock Braking System), Belt Integrated Starter PHEVs, Rear Camera for cars without 360 view.
S014SOTA4.1.1v3
Dec 7, 2023
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Enhancements to the following systems: Wireless Device Charger, High Voltage (HV) Battery Charge Control, Sound System, ABS (Anti-Lock Braking System), Belt Integrated Starter PHEVs, Rear Camera for cars without 360 view.
S014SOTA4.1.1v3
Dec 7, 2023
284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Enhancements to the following systems: Wireless Device Charger, High Voltage (HV) Battery Charge Control, Sound System, ABS (Anti-Lock Braking System), Belt Integrated Starter PHEVs, Rear Camera for cars without 360 view.
SFCC_NOV2023_6
Nov 10, 2023
350000 EQUIPMENT
DTC repair - LKA systems
SFCC_NOV2023_30
Nov 10, 2023
110000 ELECTRICAL SYSTEM
Startup battery keeps draining / Vehicle will not start
SSM76103
Oct 20, 2023
010000 STEERING
No Power Steering Assistance at Start of Drive Cycle a?? ADAS Warning
SFCC_OCT2023_50
Oct 16, 2023
120000 EXTERIOR LIGHTING
There is moisture inside the headlamp lens
SFCC_OCT2023_37
Oct 16, 2023
110000 ELECTRICAL SYSTEM
Customer states the weather app is no longer available
SFCC_OCT2023_37
Oct 16, 2023
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
Customer states the weather app is no longer available
SFCC_OCT2023_37
Oct 16, 2023
353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
Customer states the weather app is no longer available
SFCC_OCT2023_47
Oct 16, 2023
120000 EXTERIOR LIGHTING
The headlamps not fully functioning properly after module replacement.
SSM75813
Sep 29, 2023
110000 ELECTRICAL SYSTEM
Weather and Park & Pay Apps disappear after PIVI update
SSM75813
Sep 29, 2023
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
Weather and Park & Pay Apps disappear after PIVI update
SSM75813
Sep 29, 2023
353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
Weather and Park & Pay Apps disappear after PIVI update
WACCSEP23_6
Sep 26, 2023
110000 ELECTRICAL SYSTEM
Battery low warning displayed on instrument cluster and/or no-start
WACCSEP23_6
Sep 26, 2023
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Battery low warning displayed on instrument cluster and/or no-start
SFCC_SEP2023_30
Sep 22, 2023
350000 EQUIPMENT
LOSS OF GPS LOCATION AND CLOCK TIME
SFCC_SEP2023_30
Sep 22, 2023
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
LOSS OF GPS LOCATION AND CLOCK TIME
SFCC_SEP2023_45
Sep 22, 2023
130000 VISIBILITY
The wiper blades streak, smear, judder or squeak during operation
SFCC_SEP2023_45
Sep 22, 2023
130000 VISIBILITY/WIPER (PWS)
The wiper blades streak, smear, judder or squeak during operation
SFCC_SEP2023_46
Sep 22, 2023
350000 EQUIPMENT
The sunglass holder wona??t open or does not operate correctly
S012 SOTAOS4.1.0
Sep 20, 2023
110000 ELECTRICAL SYSTEM
Driving Assistance and Vehicle Dynamics updates
SSM75849
Sep 12, 2023
110000 ELECTRICAL SYSTEM
Pivi - Loss of GPS location and clock time
SSM75849
Sep 12, 2023
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Pivi - Loss of GPS location and clock time
SSM75849
Sep 12, 2023
110000 ELECTRICAL SYSTEM
Pivi - Loss of GPS location and clock time
SSM75849
Sep 12, 2023
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Pivi - Loss of GPS location and clock time
SSM76070
Aug 24, 2023
350000 EQUIPMENT
Front And Rear Electric Drive Unit Oil Leak
SFCC_AUG2023_43
Aug 16, 2023
350000 EQUIPMENT
FRONT INTERIOR COURTESY LIGHT a?? NON-ILLUMINATION
JLRTB02012NAS5
Aug 8, 2023
350000 EQUIPMENT
GEARBOX FAULT DETECTED DISPLAYED ON INSTRUMENT PANEL
JLRTB02012NAS5
Aug 8, 2023
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
GEARBOX FAULT DETECTED DISPLAYED ON INSTRUMENT PANEL
BIG5JUL23_28
Jul 21, 2023
110000 ELECTRICAL SYSTEM
A concern has been identified where certain vehicles are failing to complete existing Software Over The Air (SOTA) updates for the Vehicle Domain Controller (VDC) and PIVI.
SFCC_JUL2023_27
Jul 17, 2023
350000 EQUIPMENT
The E-Call light is not active after completing the Pre-Delivery inspection
SFCC_JUL2023_28
Jul 17, 2023
110000 ELECTRICAL SYSTEM
PIVI IP 36 , BECM OS 4.0.0
SFCC_JUL2023_31
Jul 17, 2023
110000 ELECTRICAL SYSTEM
Battery low warning displayed on instrument cluster and/or no-start.
SFCC_JUL2023_31
Jul 17, 2023
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Battery low warning displayed on instrument cluster and/or no-start.
SSM76038
Jul 17, 2023
110000 ELECTRICAL SYSTEM
Vehicle Will Not Charge
S010SOTA4.0.0V3
Jul 5, 2023
110000 ELECTRICAL SYSTEM
Redeveloped profiles. Navigation & phone new functionality & improvements. Enhanced High Voltage battery health monitoring/management for I-Pace. HCM bug fixes. SODs refinements.
SFCC_JUN2023_17
Jun 26, 2023
110000 ELECTRICAL SYSTEM
SOFTWARE UPDATES
SFCC_JUN2023_17
Jun 26, 2023
118000 ELECTRICAL SYSTEM:SOFTWARE
SOFTWARE UPDATES
SFCC_JUN2023_36
Jun 26, 2023
110000 ELECTRICAL SYSTEM
PIVI IP36 , BECM OS 4.0.0 a?? IMPROVED / CHANGED FEATURES
SFCC_JUN2023_36
Jun 26, 2023
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
PIVI IP36 , BECM OS 4.0.0 a?? IMPROVED / CHANGED FEATURES
SFCC_JUN2023_36
Jun 26, 2023
980000 UNKNOWN OR OTHER
PIVI IP36 , BECM OS 4.0.0 a?? IMPROVED / CHANGED FEATURES
SFCC_JUN2023_36
Jun 26, 2023
353620 EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
PIVI IP36 , BECM OS 4.0.0 a?? IMPROVED / CHANGED FEATURES
SFCC_JUN2023_36
Jun 26, 2023
353630 EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI
PIVI IP36 , BECM OS 4.0.0 a?? IMPROVED / CHANGED FEATURES
SSM76023
Jun 26, 2023
110000 ELECTRICAL SYSTEM
JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS Emergency Call being activated.
SSM76023
Jun 26, 2023
346000 COMMUNICATION:MANUFACTURER TELEMATICS
JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS Emergency Call being activated.
SFCC_JUN2023_47
Jun 26, 2023
162300 STRUCTURE:BODY:DOOR
A customer may report that the front or rear door latch does not operate as expected.
SFCC_JUN2023_47
Jun 26, 2023
171100 LATCHES/LOCKS/LINKAGES:DOORS:LATCH
A customer may report that the front or rear door latch does not operate as expected.
SFCC_JUN2023_47
Jun 26, 2023
350000 EQUIPMENT
A customer may report that the front or rear door latch does not operate as expected.
SFCC_JUN2023_47
Jun 26, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
A customer may report that the front or rear door latch does not operate as expected.
SSM76010
Jun 14, 2023
162300 STRUCTURE:BODY:DOOR
A customer may report that the front or rear door latch does not operate as expected.
SSM76010
Jun 14, 2023
171100 LATCHES/LOCKS/LINKAGES:DOORS:LATCH
A customer may report that the front or rear door latch does not operate as expected.
SSM76010
Jun 14, 2023
350000 EQUIPMENT
A customer may report that the front or rear door latch does not operate as expected.
SFCC_MAY2023_44
May 11, 2023
220000 SEATS
A customer may report that there is a clicking type noise coming from the front seat base while driving.
SFCC_APR2023_27
Apr 21, 2023
110000 ELECTRICAL SYSTEM
Customer reports vehicle will not start with a Smart Key Deactivated message shown in the vehicle display
SFCC_APR2023_27
Apr 21, 2023
116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
Customer reports vehicle will not start with a Smart Key Deactivated message shown in the vehicle display
SFCC_APR2023_32
Apr 21, 2023
100000 POWER TRAIN
Customer reports of 12V battery issues. These range from battery low warning displayed to no-start.
SFCC_APR2023_32
Apr 21, 2023
110000 ELECTRICAL SYSTEM
Customer reports of 12V battery issues. These range from battery low warning displayed to no-start.
H435 UPS1123-1
Mar 24, 2023
110000 ELECTRICAL SYSTEM
HV Battery Cell Contamination
SFCC_MAR2023_29
Mar 14, 2023
110000 ELECTRICAL SYSTEM
PIVI based "Weather App", which is accessed from the app drawer, voice and can be a home tile is inoperative a?? it does not update with location, does not display any weather-related information and will not recover with new software or ha
SSM75967
Mar 13, 2023
060000 ENGINE AND ENGINE COOLING
BEV cooling circuit expansion tank level low or HV battery warning message displayed.
SSM75967
Mar 13, 2023
100001 HYBRID PROPULSION SYSTEM
BEV cooling circuit expansion tank level low or HV battery warning message displayed.
SSM75952
Feb 26, 2023
350000 EQUIPMENT
Customers are reporting that connected services such as Online Media (e.g., Spotify), Connected Nav, Weather App & Parking app are inoperative.
SSM75952
Feb 26, 2023
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
Customers are reporting that connected services such as Online Media (e.g., Spotify), Connected Nav, Weather App & Parking app are inoperative.
SSM75943
Feb 21, 2023
110000 ELECTRICAL SYSTEM
Vehicle Not Charging When Connected To A Direct Current Charger
SSM75943
Feb 21, 2023
350000 EQUIPMENT
Vehicle Not Charging When Connected To A Direct Current Charger
JLRTB02109NAS1
Dec 22, 2022
350000 EQUIPMENT
Air Conditioning (A/C) Inoperative
JLRTB02109NAS2
Dec 22, 2022
350000 EQUIPMENT
Air Conditioning (A/C) Inoperative
SSM75883
Nov 8, 2022
110000 ELECTRICAL SYSTEM
Unable to Charge Vehicle
SFCC_OCT2022_23
Oct 31, 2022
350000 EQUIPMENT
Surround camera, 360 Park aid features are not operating
SFCC_OCT2022_23
Oct 31, 2022
264100 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA
Surround camera, 360 Park aid features are not operating
SFCC_OCT2022_23
Oct 31, 2022
275100 LANE DEPARTURE: SENSING SYSTEM: CAMERA
Surround camera, 360 Park aid features are not operating
SFCC_OCT2022_23
Oct 31, 2022
118320 ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:CAMERA/SENSOR
Surround camera, 360 Park aid features are not operating
SSM75410
Oct 21, 2022
020000 SUSPENSION
Click Noise On Full Left - Right Lock From Front Wheel Area At Low Speed.
SSM75410ATT
Oct 21, 2022
020000 SUSPENSION
Click Noise On Full Left - Right Lock From Front Wheel Area At Low Speed.
SSM75823
Oct 17, 2022
020000 SUSPENSION
Chassis Control Module (CHCM) Suspension Warning on Cluster
SSM75617
Sep 23, 2022
350000 EQUIPMENT
NEAR FIELD SENSING FEATURE DEGRADATION
SSM75617
Sep 23, 2022
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
NEAR FIELD SENSING FEATURE DEGRADATION
SSM75804
Sep 16, 2022
110000 ELECTRICAL SYSTEM
NO COMMUNICATION WITH IMPA VIA TOPIX CLOUD
SSM75804
Sep 16, 2022
118000 ELECTRICAL SYSTEM:SOFTWARE
NO COMMUNICATION WITH IMPA VIA TOPIX CLOUD
SFCC_SEP2022_21
Sep 9, 2022
110000 ELECTRICAL SYSTEM
USB stick not recognized when inserted into the Front Portable Media Interface Panel
SFCC_SEP2022_22
Sep 9, 2022
110000 ELECTRICAL SYSTEM
PIVI a?? Loss of GPS location and clock time
SFCC_SEP2022_40
Sep 9, 2022
350000 EQUIPMENT
A customer may report that the air conditioning system does not blow cool/cold air.
SFCC_SEP2022_18
Sep 9, 2022
110000 ELECTRICAL SYSTEM
Telematics a?? Unable to activate during PDI
SSM75849
Sep 7, 2022
350000 EQUIPMENT
PIVI LOSS OF GPS LOCATION AND CLOCK TIME
SSM75849
Sep 7, 2022
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
PIVI LOSS OF GPS LOCATION AND CLOCK TIME
SSM75849ATT
Sep 7, 2022
350000 EQUIPMENT
PIVI LOSS OF GPS LOCATION AND CLOCK TIME
SSM75849ATT
Sep 7, 2022
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
PIVI LOSS OF GPS LOCATION AND CLOCK TIME
SSM75185
Sep 2, 2022
350000 EQUIPMENT
HIGH VOLTAGE COOLANT HEATER INTERNAL FAILURE
SSM75185
Sep 2, 2022
119127 ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:THERMAL MANAGEMENT:FLUID/COOLANT
HIGH VOLTAGE COOLANT HEATER INTERNAL FAILURE
JLRTB02109NAS1
Sep 1, 2022
350000 EQUIPMENT
Air Conditioning (A/C) Inoperative
SSM75728
Aug 19, 2022
110000 ELECTRICAL SYSTEM
USB STICK NOT RECOGNIZED
SSM75823
Aug 19, 2022
020000 SUSPENSION
CHASSIS CONTROL MODULE (CHCM) SUSPENSION WARNING ON CLUSTER
SFCC_AUG2022_44
Aug 12, 2022
350000 EQUIPMENT
Air Conditioning Inoperative
S004J
Aug 12, 2022
110000 ELECTRICAL SYSTEM
SOTA CAMPAIGN
Showing 100 of 114 bulletins.
NHTSA Safety Investigations, JAGUAR I-PACE
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
AQ24004
Opened: Apr 3, 2024
High Voltage Coolant Heaters may fail to defrost windshield
In a Part 573 Report dated July 27, 2023, Jaguar Land Rover North America, LLC (JLR) notified NHTSA of a safety-related defect in 2021-2022 Jaguar I-Pace vehicles. This filing was assigned Recall No. 23V-518. JLR noted that the subject vehicles are equipped with High Voltage Coolant Heaters (HVCH), ... Read more
JAGUAR I-PACE - All Years Overview
Complete safety history for the JAGUAR I-PACE across all model years (2019, 2024).
32
Total Recalls
324
Total Complaints
1
Investigations
16
Reported Crashes
2
Reported Fires
0
Reported Deaths