2024 JAGUAR E-PACE

2 recalls, 1 complaints - 42 TSBs

25V466000 Jul 11, 2025
AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION
Defect Description
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2021-2024 E-Pace vehicles. The passenger air bag may tear during deployment.
Consequence
A torn air bag may not adequately protect an occupant in a crash, increasing the risk of injury. Additionally, a torn air bag may allow hot gases to escape, which can cause a burn injury.
Remedy
Dealers will replace the passenger air bag module, free of charge. Owner letters were mailed February 6, 2026. Owners may contact Jaguar's customer service at 1-800-452-4827. Jaguar's number for this recall is H552.
1,436 vehicles affected
Manufacturer: Jaguar Land Rover North America, LLC
24V201000 Mar 14, 2024
SERVICE BRAKES, HYDRAULIC
Defect Description
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2021-2024 E-Pace vehicles. The brake pad wear warning light may not appear on the instrument cluster as intended, failing to warn the driver that the brake pads are worn out. As such, these vehicles fail to comply with the requirem... Read more
Consequence
Driving with worn brake pads can reduce braking ability, increasing the risk of a crash.
Remedy
Dealers will update the car configuration file software, free of charge. Owner notification letters were mailed May 7, 2024. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H481.
2,842 vehicles affected
Manufacturer: Jaguar Land Rover North America, LLC

Complaint Statistics

1 total complaints

Top Reported Components

ComponentComplaints
ELECTRICAL SYSTEM1
ELECTRICAL SYSTEM Nov 12, 2024
Incident date: Sep 12, 2023
My car sometimes cuts off while driving. Was on highway 301 running about 60 mph in the middle lane and just lost power no warning. No code no nothing. Sacred me, I truly feel that's a safety issue, for me and the cars behind me. It's bad not knowing when or where this will happen again.

NHTSA Safety Ratings, 2024 JAGUAR E-PACE

2024 Jaguar E-PACE SUV AWD

CategoryRating
Rollover Risk 0.0%

Safety Technology

FeatureStatus
Electronic Stability ControlStandard
Forward Collision WarningStandard
Lane Departure WarningStandard

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

EPA Fuel Economy, 2024 JAGUAR E-PACE

Trim / Engine City MPG Highway MPG Combined MPG Fuel Type Annual Fuel Cost
2.0L 4-cyl, Automatic (S9) (All-Wheel Drive) 20.0 26.0 23.0 Premium $3,350

CO2 Emissions: 398.0 g/mile (Small Sport Utility Vehicle 4WD)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

Technical Service Bulletins, 2024 JAGUAR E-PACE

42 manufacturer communications from 24 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
110000 ELECTRICAL SYSTEM13
350000 EQUIPMENT7
100000 POWER TRAIN3
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL2
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)2
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT2
353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE2
162900 STRUCTURE:BODY:ROOF AND PILLARS2
SFCC_MAR2024_72 Mar 22, 2024
143110 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:STATUS INDICATOR LAMP/LIGHT
A Customer may complain of an SRS system warning message being displayed on the instrument panel.
SFCC_MAR2024_58 Mar 22, 2024
118000 ELECTRICAL SYSTEM:SOFTWARE
Radio presets clear after ignition cycle. Sirius XM favorites do not store.
SFCC_MAR2024_58 Mar 22, 2024
110000 ELECTRICAL SYSTEM
Radio presets clear after ignition cycle. Sirius XM favorites do not store.
SFCC_MAR2024_70 Mar 22, 2024
162900 STRUCTURE:BODY:ROOF AND PILLARS
A creaking type noise from the roof area is heard while driving.
SFCC_MAR2024_70 Mar 22, 2024
350000 EQUIPMENT
A creaking type noise from the roof area is heard while driving.
SFCC_MAR2024_72 Mar 22, 2024
140000 AIR BAGS
A Customer may complain of an SRS system warning message being displayed on the instrument panel.
JLRTB02079NAS2 Mar 18, 2024
162900 STRUCTURE:BODY:ROOF AND PILLARS
Creaking Noise From Glass Roof Panel
JLRTB02079NAS2 Mar 18, 2024
350000 EQUIPMENT
Creaking Noise From Glass Roof Panel
SFCC_FEB2024_32 Feb 9, 2024
350000 EQUIPMENT
Lane Assistance Not Available warning present on Instrument cluster. Lane Keep assist function not possible.
SFCC_JAN2024_38 Jan 12, 2024
350000 EQUIPMENT
Customer may report an active SOTA campaign which fails to complete download or install
S014SOTA4.1.1v3 Dec 7, 2023
284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Enhancements to the following systems: Wireless Device Charger, High Voltage (HV) Battery Charge Control, Sound System, ABS (Anti-Lock Braking System), Belt Integrated Starter PHEVs, Rear Camera for cars without 360 view.
S014SOTA4.1.1v3 Dec 7, 2023
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Enhancements to the following systems: Wireless Device Charger, High Voltage (HV) Battery Charge Control, Sound System, ABS (Anti-Lock Braking System), Belt Integrated Starter PHEVs, Rear Camera for cars without 360 view.
S014SOTA4.1.1v3 Dec 7, 2023
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Enhancements to the following systems: Wireless Device Charger, High Voltage (HV) Battery Charge Control, Sound System, ABS (Anti-Lock Braking System), Belt Integrated Starter PHEVs, Rear Camera for cars without 360 view.
S014SOTA4.1.1v3 Dec 7, 2023
110000 ELECTRICAL SYSTEM
Enhancements to the following systems: Wireless Device Charger, High Voltage (HV) Battery Charge Control, Sound System, ABS (Anti-Lock Braking System), Belt Integrated Starter PHEVs, Rear Camera for cars without 360 view.
S014SOTA4.1.1v3 Dec 7, 2023
046000 SERVICE BRAKES, AIR:ANTILOCK
Enhancements to the following systems: Wireless Device Charger, High Voltage (HV) Battery Charge Control, Sound System, ABS (Anti-Lock Braking System), Belt Integrated Starter PHEVs, Rear Camera for cars without 360 view.
H461v2 Nov 22, 2023
350000 EQUIPMENT
Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup
SFCC_NOV2023_30 Nov 10, 2023
110000 ELECTRICAL SYSTEM
Startup battery keeps draining / Vehicle will not start
SFCC_NOV2023_6 Nov 10, 2023
350000 EQUIPMENT
DTC repair - LKA systems
H461 Nov 9, 2023
350000 EQUIPMENT
Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup
SFCC_OCT2023_40 Oct 16, 2023
100000 POWER TRAIN
Customer reports lack of power and/or check engine light on.
SFCC_OCT2023_37 Oct 16, 2023
353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
Customer states the weather app is no longer available
SFCC_OCT2023_37 Oct 16, 2023
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
Customer states the weather app is no longer available
SFCC_OCT2023_37 Oct 16, 2023
110000 ELECTRICAL SYSTEM
Customer states the weather app is no longer available
SFCC_OCT2023_47 Oct 16, 2023
120000 EXTERIOR LIGHTING
The headlamps not fully functioning properly after module replacement.
SSM75813 Sep 29, 2023
353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
Weather and Park & Pay Apps disappear after PIVI update
SSM75813 Sep 29, 2023
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
Weather and Park & Pay Apps disappear after PIVI update
SSM75813 Sep 29, 2023
110000 ELECTRICAL SYSTEM
Weather and Park & Pay Apps disappear after PIVI update
WACCSEP23_6 Sep 26, 2023
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Battery low warning displayed on instrument cluster and/or no-start
WACCSEP23_6 Sep 26, 2023
110000 ELECTRICAL SYSTEM
Battery low warning displayed on instrument cluster and/or no-start
S012 SOTAOS4.1.0 Sep 20, 2023
110000 ELECTRICAL SYSTEM
Driving Assistance and Vehicle Dynamics updates
SSM75849 Sep 12, 2023
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Pivi - Loss of GPS location and clock time
SSM75849 Sep 12, 2023
110000 ELECTRICAL SYSTEM
Pivi - Loss of GPS location and clock time
SSM75849 Sep 12, 2023
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Pivi - Loss of GPS location and clock time
SSM75849 Sep 12, 2023
110000 ELECTRICAL SYSTEM
Pivi - Loss of GPS location and clock time
SFCC_JUL2023_31 Jul 17, 2023
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Battery low warning displayed on instrument cluster and/or no-start.
SSM75725 Jul 17, 2023
100000 POWER TRAIN
MISFIRE OR ROUGH RUNNING
SSM75725ATT Jul 17, 2023
100000 POWER TRAIN
MISFIRE OR ROUGH RUNNING
SFCC_JUL2023_31 Jul 17, 2023
110000 ELECTRICAL SYSTEM
Battery low warning displayed on instrument cluster and/or no-start.
SSM76000 Jul 10, 2023
110000 ELECTRICAL SYSTEM
Startup Battery Reduced State of Charge
S010SOTA4.0.0V3 Jul 5, 2023
110000 ELECTRICAL SYSTEM
Redeveloped profiles. Navigation & phone new functionality & improvements. Enhanced High Voltage battery health monitoring/management for I-Pace. HCM bug fixes. SODs refinements.
SSM76023 Jun 26, 2023
346000 COMMUNICATION:MANUFACTURER TELEMATICS
JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS Emergency Call being activated.
SSM76023 Jun 26, 2023
110000 ELECTRICAL SYSTEM
JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS Emergency Call being activated.

JAGUAR E-PACE - All Years Overview

Complete safety history for the JAGUAR E-PACE across all model years (2018, 2024).

15 Total Recalls
33 Total Complaints
0 Investigations
3 Reported Crashes
0 Reported Fires
1 Reported Deaths

JAGUAR E-PACE - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2024 (current) 2 1
2023 3 0 View
2022 4 1 View
2021 4 2 View
2020 0 6 View
2019 0 10 View
2018 2 13 View

Other JAGUAR Models

Model Recalls Complaints
F-PACE 260 192 View
F-TYPE 242 55 View
I-PACE 235 266 View
XF 184 520 View
XJS 59 108 View
XJ6 43 177 View
XJ 40 179 View
XK 32 60 View