2023 JAGUAR E-PACE
3 recalls, 0 complaints - 135 TSBs
25V466000 Jul 11, 2025
AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION
Defect Description
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2021-2024 E-Pace vehicles. The passenger air bag may tear during deployment.
Consequence
A torn air bag may not adequately protect an occupant in a crash, increasing the risk of injury. Additionally, a torn air bag may allow hot gases to escape, which can cause a burn injury.
Remedy
Dealers will replace the passenger air bag module, free of charge. Owner letters were mailed February 6, 2026. Owners may contact Jaguar's customer service at 1-800-452-4827. Jaguar's number for this recall is H552.
24V278000 Apr 18, 2024
AIR BAGS
Defect Description
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2021-2023 E-Pace vehicles. The passenger air bag may tear during deployment.
Consequence
A torn air bag may not adequately protect an occupant in a crash, increasing the risk of injury. Additionally, a torn air bag may allow the escape of hot gases which can burn an occupant.
Remedy
Dealers will replace the passenger air bag module, free of charge. Owner notification letters were mailed August 30, 2024. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H491.
24V201000 Mar 14, 2024
SERVICE BRAKES, HYDRAULIC
Defect Description
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2021-2024 E-Pace vehicles. The brake pad wear warning light may not appear on the instrument cluster as intended, failing to warn the driver that the brake pads are worn out. As such, these vehicles fail to comply with the requirem... Read more
Consequence
Driving with worn brake pads can reduce braking ability, increasing the risk of a crash.
Remedy
Dealers will update the car configuration file software, free of charge. Owner notification letters were mailed May 7, 2024. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H481.
No complaints found for this vehicle.
NHTSA Safety Ratings, 2023 JAGUAR E-PACE
2023 Jaguar E-PACE SUV AWD
| Category | Rating |
|---|---|
| Rollover Risk | 0.0% |
Safety Technology
| Feature | Status |
|---|---|
| Electronic Stability Control | Standard |
| Forward Collision Warning | Standard |
| Lane Departure Warning | Standard |
Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.
EPA Fuel Economy, 2023 JAGUAR E-PACE
| Trim / Engine | City MPG | Highway MPG | Combined MPG | Fuel Type | Annual Fuel Cost |
|---|---|---|---|---|---|
| 2.0L 4-cyl, Automatic (S9) (All-Wheel Drive) | 20.0 | 26.0 | 23.0 | Premium | $3,350 |
CO2 Emissions: 398.0 g/mile (Small Sport Utility Vehicle 4WD)
Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.
Technical Service Bulletins, 2023 JAGUAR E-PACE
135 manufacturer communications from 69 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 110000 ELECTRICAL SYSTEM | 41 |
| 350000 EQUIPMENT | 27 |
| 100000 POWER TRAIN | 8 |
| 060000 ENGINE AND ENGINE COOLING | 6 |
| 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) | 6 |
| 118000 ELECTRICAL SYSTEM:SOFTWARE | 6 |
| 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT | 4 |
| 353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE | 3 |
SFCC_MAR2024_70
Mar 22, 2024
162900 STRUCTURE:BODY:ROOF AND PILLARS
A creaking type noise from the roof area is heard while driving.
SFCC_MAR2024_70
Mar 22, 2024
350000 EQUIPMENT
A creaking type noise from the roof area is heard while driving.
JLRTB02079NAS2
Mar 18, 2024
162900 STRUCTURE:BODY:ROOF AND PILLARS
Creaking Noise From Glass Roof Panel
JLRTB02079NAS2
Mar 18, 2024
350000 EQUIPMENT
Creaking Noise From Glass Roof Panel
SFCC_JAN2024_38
Jan 12, 2024
350000 EQUIPMENT
Customer may report an active SOTA campaign which fails to complete download or install
S014SOTA4.1.1v3
Dec 7, 2023
046000 SERVICE BRAKES, AIR:ANTILOCK
Enhancements to the following systems: Wireless Device Charger, High Voltage (HV) Battery Charge Control, Sound System, ABS (Anti-Lock Braking System), Belt Integrated Starter PHEVs, Rear Camera for cars without 360 view.
S014SOTA4.1.1v3
Dec 7, 2023
110000 ELECTRICAL SYSTEM
Enhancements to the following systems: Wireless Device Charger, High Voltage (HV) Battery Charge Control, Sound System, ABS (Anti-Lock Braking System), Belt Integrated Starter PHEVs, Rear Camera for cars without 360 view.
S014SOTA4.1.1v3
Dec 7, 2023
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Enhancements to the following systems: Wireless Device Charger, High Voltage (HV) Battery Charge Control, Sound System, ABS (Anti-Lock Braking System), Belt Integrated Starter PHEVs, Rear Camera for cars without 360 view.
S014SOTA4.1.1v3
Dec 7, 2023
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Enhancements to the following systems: Wireless Device Charger, High Voltage (HV) Battery Charge Control, Sound System, ABS (Anti-Lock Braking System), Belt Integrated Starter PHEVs, Rear Camera for cars without 360 view.
S014SOTA4.1.1v3
Dec 7, 2023
284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Enhancements to the following systems: Wireless Device Charger, High Voltage (HV) Battery Charge Control, Sound System, ABS (Anti-Lock Braking System), Belt Integrated Starter PHEVs, Rear Camera for cars without 360 view.
SFCC_NOV2023_6
Nov 10, 2023
350000 EQUIPMENT
DTC repair - LKA systems
SFCC_NOV2023_30
Nov 10, 2023
110000 ELECTRICAL SYSTEM
Startup battery keeps draining / Vehicle will not start
SFCC_OCT2023_37
Oct 16, 2023
110000 ELECTRICAL SYSTEM
Customer states the weather app is no longer available
SFCC_OCT2023_37
Oct 16, 2023
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
Customer states the weather app is no longer available
SFCC_OCT2023_37
Oct 16, 2023
353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
Customer states the weather app is no longer available
SFCC_OCT2023_40
Oct 16, 2023
100000 POWER TRAIN
Customer reports lack of power and/or check engine light on.
SFCC_OCT2023_47
Oct 16, 2023
120000 EXTERIOR LIGHTING
The headlamps not fully functioning properly after module replacement.
SSM75813
Sep 29, 2023
110000 ELECTRICAL SYSTEM
Weather and Park & Pay Apps disappear after PIVI update
SSM75813
Sep 29, 2023
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
Weather and Park & Pay Apps disappear after PIVI update
SSM75813
Sep 29, 2023
353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
Weather and Park & Pay Apps disappear after PIVI update
WACCSEP23_6
Sep 26, 2023
110000 ELECTRICAL SYSTEM
Battery low warning displayed on instrument cluster and/or no-start
WACCSEP23_6
Sep 26, 2023
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Battery low warning displayed on instrument cluster and/or no-start
SFCC_SEP2023_30
Sep 22, 2023
350000 EQUIPMENT
LOSS OF GPS LOCATION AND CLOCK TIME
SFCC_SEP2023_30
Sep 22, 2023
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
LOSS OF GPS LOCATION AND CLOCK TIME
SFCC_SEP2023_45
Sep 22, 2023
130000 VISIBILITY
The wiper blades streak, smear, judder or squeak during operation
SFCC_SEP2023_45
Sep 22, 2023
130000 VISIBILITY/WIPER (PWS)
The wiper blades streak, smear, judder or squeak during operation
SFCC_SEP2023_46
Sep 22, 2023
350000 EQUIPMENT
The sunglass holder wona??t open or does not operate correctly
S012 SOTAOS4.1.0
Sep 20, 2023
110000 ELECTRICAL SYSTEM
Driving Assistance and Vehicle Dynamics updates
SSM75849
Sep 12, 2023
110000 ELECTRICAL SYSTEM
Pivi - Loss of GPS location and clock time
SSM75849
Sep 12, 2023
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Pivi - Loss of GPS location and clock time
SSM75849
Sep 12, 2023
110000 ELECTRICAL SYSTEM
Pivi - Loss of GPS location and clock time
SSM75849
Sep 12, 2023
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Pivi - Loss of GPS location and clock time
SFCC_AUG2023_43
Aug 16, 2023
350000 EQUIPMENT
FRONT INTERIOR COURTESY LIGHT a?? NON-ILLUMINATION
BIG5JUL23_28
Jul 21, 2023
110000 ELECTRICAL SYSTEM
A concern has been identified where certain vehicles are failing to complete existing Software Over The Air (SOTA) updates for the Vehicle Domain Controller (VDC) and PIVI.
SFCC_JUL2023_27
Jul 17, 2023
350000 EQUIPMENT
The E-Call light is not active after completing the Pre-Delivery inspection
SFCC_JUL2023_28
Jul 17, 2023
110000 ELECTRICAL SYSTEM
PIVI IP 36 , BECM OS 4.0.0
SFCC_JUL2023_31
Jul 17, 2023
110000 ELECTRICAL SYSTEM
Battery low warning displayed on instrument cluster and/or no-start.
SFCC_JUL2023_31
Jul 17, 2023
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Battery low warning displayed on instrument cluster and/or no-start.
SSM75725
Jul 17, 2023
100000 POWER TRAIN
MISFIRE OR ROUGH RUNNING
SSM75725ATT
Jul 17, 2023
100000 POWER TRAIN
MISFIRE OR ROUGH RUNNING
SSM76000
Jul 10, 2023
110000 ELECTRICAL SYSTEM
Startup Battery Reduced State of Charge
S010SOTA4.0.0V3
Jul 5, 2023
110000 ELECTRICAL SYSTEM
Redeveloped profiles. Navigation & phone new functionality & improvements. Enhanced High Voltage battery health monitoring/management for I-Pace. HCM bug fixes. SODs refinements.
SFCC_JUN2023_17
Jun 26, 2023
110000 ELECTRICAL SYSTEM
SOFTWARE UPDATES
SFCC_JUN2023_17
Jun 26, 2023
118000 ELECTRICAL SYSTEM:SOFTWARE
SOFTWARE UPDATES
SFCC_JUN2023_18
Jun 26, 2023
350000 EQUIPMENT
SOFTWARE UPDATES
SFCC_JUN2023_18
Jun 26, 2023
118000 ELECTRICAL SYSTEM:SOFTWARE
SOFTWARE UPDATES
SFCC_JUN2023_34
Jun 26, 2023
110000 ELECTRICAL SYSTEM
Customers may report a change of Jaguar drive control to 'Comfort' mode, without driver input.
SFCC_JUN2023_34
Jun 26, 2023
118310 ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:SOFTWARE
Customers may report a change of Jaguar drive control to 'Comfort' mode, without driver input.
SFCC_JUN2023_36
Jun 26, 2023
110000 ELECTRICAL SYSTEM
PIVI IP36 , BECM OS 4.0.0 a?? IMPROVED / CHANGED FEATURES
SFCC_JUN2023_36
Jun 26, 2023
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
PIVI IP36 , BECM OS 4.0.0 a?? IMPROVED / CHANGED FEATURES
SFCC_JUN2023_36
Jun 26, 2023
980000 UNKNOWN OR OTHER
PIVI IP36 , BECM OS 4.0.0 a?? IMPROVED / CHANGED FEATURES
SFCC_JUN2023_36
Jun 26, 2023
353620 EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
PIVI IP36 , BECM OS 4.0.0 a?? IMPROVED / CHANGED FEATURES
SFCC_JUN2023_36
Jun 26, 2023
353630 EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI
PIVI IP36 , BECM OS 4.0.0 a?? IMPROVED / CHANGED FEATURES
SSM76023
Jun 26, 2023
110000 ELECTRICAL SYSTEM
JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS Emergency Call being activated.
SSM76023
Jun 26, 2023
346000 COMMUNICATION:MANUFACTURER TELEMATICS
JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS Emergency Call being activated.
SFCC_JUN2023_47
Jun 26, 2023
162300 STRUCTURE:BODY:DOOR
A customer may report that the front or rear door latch does not operate as expected.
SFCC_JUN2023_47
Jun 26, 2023
171100 LATCHES/LOCKS/LINKAGES:DOORS:LATCH
A customer may report that the front or rear door latch does not operate as expected.
SFCC_JUN2023_47
Jun 26, 2023
350000 EQUIPMENT
A customer may report that the front or rear door latch does not operate as expected.
SFCC_JUN2023_47
Jun 26, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
A customer may report that the front or rear door latch does not operate as expected.
H440
Jun 20, 2023
110000 ELECTRICAL SYSTEM
Vehicles are failing to complete Software Over The Air SOTA updates, specifically Vehicle Domain Controller VDC PIVI and Gateway Module A GWM.
H440
Jun 20, 2023
118000 ELECTRICAL SYSTEM:SOFTWARE
Vehicles are failing to complete Software Over The Air SOTA updates, specifically Vehicle Domain Controller VDC PIVI and Gateway Module A GWM.
H4395
Jun 19, 2023
110000 ELECTRICAL SYSTEM
Vehicles are failing to complete Software Over The Air (SOTA) updates, specifically Vehicle Domain Controller VDC and PIVI.
H4395
Jun 19, 2023
118000 ELECTRICAL SYSTEM:SOFTWARE
Vehicles are failing to complete Software Over The Air (SOTA) updates, specifically Vehicle Domain Controller VDC and PIVI.
SSM76010
Jun 14, 2023
162300 STRUCTURE:BODY:DOOR
A customer may report that the front or rear door latch does not operate as expected.
SSM76010
Jun 14, 2023
171100 LATCHES/LOCKS/LINKAGES:DOORS:LATCH
A customer may report that the front or rear door latch does not operate as expected.
SSM76010
Jun 14, 2023
350000 EQUIPMENT
A customer may report that the front or rear door latch does not operate as expected.
SSM76000
May 31, 2023
110000 ELECTRICAL SYSTEM
Startup Battery Reduced State of Charge (SOC)
H436 UPS1423-1
May 4, 2023
020000 SUSPENSION
A rework action to grind material from a mounting face on the suspension subframe to allow the suspension height sensor bracket to fit may have consequences for the longer term durability of the subframe.
H436 UPS1423-1
May 4, 2023
160000 STRUCTURE
A rework action to grind material from a mounting face on the suspension subframe to allow the suspension height sensor bracket to fit may have consequences for the longer term durability of the subframe.
SFCC_APR2023_27
Apr 21, 2023
110000 ELECTRICAL SYSTEM
Customer reports vehicle will not start with a Smart Key Deactivated message shown in the vehicle display
SFCC_APR2023_27
Apr 21, 2023
116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
Customer reports vehicle will not start with a Smart Key Deactivated message shown in the vehicle display
SFCC_APR2023_32
Apr 21, 2023
100000 POWER TRAIN
Customer reports of 12V battery issues. These range from battery low warning displayed to no-start.
SFCC_APR2023_32
Apr 21, 2023
110000 ELECTRICAL SYSTEM
Customer reports of 12V battery issues. These range from battery low warning displayed to no-start.
SSM75952
Feb 26, 2023
350000 EQUIPMENT
Customers are reporting that connected services such as Online Media (e.g., Spotify), Connected Nav, Weather App & Parking app are inoperative.
SSM75952
Feb 26, 2023
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
Customers are reporting that connected services such as Online Media (e.g., Spotify), Connected Nav, Weather App & Parking app are inoperative.
SFCC_FEB2023_38
Feb 16, 2023
100000 POWER TRAIN
Customer reports, Engine Light is on and engine running rough.
SFCC_FEB2023_36
Feb 16, 2023
060000 ENGINE AND ENGINE COOLING
Customer reports, Engine Light is on and poor cabin heating.
SSM75931
Feb 1, 2023
060000 ENGINE AND ENGINE COOLING
ENGINE MISFIRE
SSM75902
Jan 31, 2023
100000 POWER TRAIN
Non-start situation
SSM75902
Jan 31, 2023
110000 ELECTRICAL SYSTEM
Non-start situation
SSM75919
Jan 17, 2023
060000 ENGINE AND ENGINE COOLING
CHECK ENGINE (AMBER) AND POOR CABIN HEATING
SSM75919
Jan 17, 2023
100000 POWER TRAIN
CHECK ENGINE (AMBER) AND POOR CABIN HEATING
SSM75909
Dec 20, 2022
100000 POWER TRAIN
Malfunction Indicator Lamp
SSM75826
Dec 9, 2022
350000 EQUIPMENT
MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
SSM75826ATT
Dec 9, 2022
350000 EQUIPMENT
MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
SSM75862
Dec 9, 2022
110000 ELECTRICAL SYSTEM
EV Mode not being available when selected by the driver (PHEV Engines)
SSM75902
Nov 25, 2022
110000 ELECTRICAL SYSTEM
No Start
SSM75826
Nov 23, 2022
350000 EQUIPMENT
MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
SSM75826ATT
Nov 23, 2022
350000 EQUIPMENT
MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
SFCC_OCT2022_23
Oct 31, 2022
350000 EQUIPMENT
Surround camera, 360 Park aid features are not operating
SFCC_OCT2022_23
Oct 31, 2022
264100 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA
Surround camera, 360 Park aid features are not operating
SFCC_OCT2022_23
Oct 31, 2022
275100 LANE DEPARTURE: SENSING SYSTEM: CAMERA
Surround camera, 360 Park aid features are not operating
SFCC_OCT2022_23
Oct 31, 2022
118320 ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:CAMERA/SENSOR
Surround camera, 360 Park aid features are not operating
SSM75826
Sep 30, 2022
350000 EQUIPMENT
MHEV DC DC CONVERTER SQUEAKING NOISE FROM INSIDE THE CABIN
SSM75826
Sep 30, 2022
119320 ELECTRICAL SYSTEM:PROPULSION SYSTEM:DC/DC CONVERTER
MHEV DC DC CONVERTER SQUEAKING NOISE FROM INSIDE THE CABIN
SSM75826ATT
Sep 30, 2022
350000 EQUIPMENT
MHEV DC DC CONVERTER SQUEAKING NOISE FROM INSIDE THE CABIN
SSM75826ATT
Sep 30, 2022
119320 ELECTRICAL SYSTEM:PROPULSION SYSTEM:DC/DC CONVERTER
MHEV DC DC CONVERTER SQUEAKING NOISE FROM INSIDE THE CABIN
SSM75617
Sep 23, 2022
350000 EQUIPMENT
NEAR FIELD SENSING FEATURE DEGRADATION
SSM75617
Sep 23, 2022
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
NEAR FIELD SENSING FEATURE DEGRADATION
SSM75804
Sep 16, 2022
110000 ELECTRICAL SYSTEM
NO COMMUNICATION WITH IMPA VIA TOPIX CLOUD
Showing 100 of 135 bulletins.
JAGUAR E-PACE - All Years Overview
Complete safety history for the JAGUAR E-PACE across all model years (2018, 2024).
15
Total Recalls
33
Total Complaints
0
Investigations
3
Reported Crashes
0
Reported Fires
1
Reported Deaths