2020 ISUZU FTR

6 recalls — 1 complaints — 32 TSBs

SUSPENSION:FRONT:STABILIZER BAR

Defect Description

Isuzu Motors Limited (Isuzu) is recalling certain 2022-2026 Isuzu FVR, 2023-2026 Chevrolet 7500XD, 2018-2026 Chevrolet 6500XD, and Isuzu FTR vehicles. The axle stabilizer bracket bolts may crack and break, allowing the bracket to detach from the vehicle.

Consequence

A detached axle stabilizer bracket can create a road hazard for other vehicles, increasing the risk of a crash.

Remedy

Dealers will replace the stabilizer bar brackets, free of charge. This is a Phased campaign. Phase 1 will include Class 6 vehicles (FTR, Chevy 6500XD). Isuzu will notify owners on or about 12/12/2025. Phase 2 will include Class 7 vehicles (FVR, Chevy 7500XD). Isuzu will notify owners on or about 2... Read more

17,084 vehicles affected

Manufacturer: Isuzu Motors Limited

ELECTRICAL SYSTEM

Defect Description

Isuzu Motors Limited (Isuzu) is recalling certain 2019-2024 FTR, 2020-2024 Chevrolet LCF 6500XD, 2022-2024 FVR, and 2023-2024 Chevrolet LCF 7500XD vehicles equipped with a Mobileye Collision Warning System. The Mobileye camera cable may have been routed improperly, which can result in wiring damage... Read more

Consequence

Overloaded electrical circuits can overheat, increasing the risk of fire. In addition, wiring damage may cause a loss of turn signal, hazard lights, and/or collision system function, increasing the risk of a crash.

Remedy

Dealers will inspect and reroute the Mobileye camera cable or replace the Mobileye camera cable and T-harness, as necessary, free of charge. Owner notification letters were mailed April 08, 2024. Owners may contact Isuzu customer service at 1-866-441-9638. Isuzu's number for this recall is V2401.

2,891 vehicles affected

Manufacturer: Isuzu Motors Limited

STEERING

Defect Description

Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2018-2021 Isuzu FTR and 2018-2021 Chevrolet 6500XD vehicles. A bolt on the left front steering knuckle may come loose, resulting in an increased turning radius and difficulty steering to the left.

Consequence

An unexpected change in turning radius and difficulty steering can increase the risk of a crash.

Remedy

Dealers will replace both right and left side stopper bolt jam nuts and clean or replace the extensions, as necessary, free of charge. Owner notification letters were mailed on February 28, 2022. Owners may contact Isuzu customer service at 1-866-441-9638. This recall is an expansion of recall 19V... Read more

5,700 vehicles affected

Manufacturer: Isuzu Technical Center of America, Inc.

ELECTRICAL SYSTEM:STARTER ASSEMBLY

Defect Description

Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2018-2021 FTR and Chevrolet 6500XD vehicles. The ground cable connecting the starter motor to the vehicle frame may break at the starter-side eyelet, resulting in an engine no-crank or slow-crank condition, causing the vehicle not... Read more

Consequence

If the cable is broken and repeated attempts are made to start the vehicle, the starter may ground through the steel braiding of the power steering hose, allowing it to heat up and possibly rupture, increasing the risk of a fire.

Remedy

Isuzu and Chevrolet will notify their respective owners and dealers to replace the ground cable and to inspect and replace the power steering hose is damage exists, free of charge. The recall began October 9, 2020. Isuzu owners may contact the Isuzu Customer Relations at 1-866-441-9638 and Chevrol... Read more

4,352 vehicles affected

Manufacturer: Isuzu Technical Center of America, Inc.

ELECTRICAL SYSTEM:WIRING

Defect Description

Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2018-2020 FTR and Chevrolet 6500XD vehicles. The chassis wire harness outside the relay box may have been improperly routed, potentially allowing the harness to contact the suspension's leaf spring hanger bracket, allowing the har... Read more

Consequence

Depending on which wires get damaged, the vehicle can experience stalling and/or reduced functionality of the ABS, increasing the risk of a crash.

Remedy

Isuzu will notify owners, and dealers will repair or replace the existing wire harness, as necessary, and install additional clamps to ensure the wire harness is secured away from the hanger bracket, free of charge. The recall began May 15, 2020. Owners may contact Isuzu customer service at 1-866-... Read more

2,399 vehicles affected

Manufacturer: Isuzu Technical Center of America, Inc.

STEERING

Defect Description

Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2018-2020 FTR and Chevrolet 6500XD vehicles. The jam nut for the steering stopper bolt on the left front knuckle may loosen and allow the bolt to back away from the steering knuckle, increasing the turning radius of the vehicle in... Read more

Consequence

If the vehicle's turning radius is increased, there is an increased risk of a crash.

Remedy

Isuzu will notify owners, and dealers will replace the existing left and right jam nuts with a Grade 8 jam nut, torque the nut to a new torque specification and apply Loctite to the nut and bolt, free of charge. The recall began July 19, 2019. Owners may contact Isuzu customer service at 1-866-441... Read more

3,851 vehicles affected

Manufacturer: Isuzu Technical Center of America, Inc.

Complaint Statistics

1 total complaints

Top Reported Components

Component	Complaints
STEERING	1

Incident date: Nov 16, 2020

THE VEHICLES STEERING IS EXTREMELY LOOSE, IT SWIMS IN THE LANE WHEN OPERATING ON A HIGHWAY AT SPEEDS ABOVE 45 MPH WHICH IS DANGEROUS. WE TOOK THE TRUCK TO THE DEALER AND HAD ALL THE WHEELS ALIGNED AND BALANCED, BUT IT DID NOT HELP. I HOLD MY CDL-A AND HAVE DRIVEN A VARIETY OF TRUCKS, THIS IS NOT GOO... Read more

Technical Service Bulletins — 2020 ISUZU FTR

32 manufacturer communications from 19 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
350000 EQUIPMENT	7
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL	4
980000 UNKNOWN OR OTHER	2
060000 ENGINE AND ENGINE COOLING	2
110000 ELECTRICAL SYSTEM	2
062100 ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY	1
080000 FUEL SYSTEM, DIESEL	1
061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL	1

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

THIS BULLETIN PROVIDES INFORMATION WITH REGARDS TO THE ISUZU COMMERCIAL VEHICLE (CV) SERVICE POLICIES AND PROCEDURES MANUAL (SPPM). THE ISUZU CV SPPM (SECTIONS 2.15 AND 2.16) PROVIDES DETAILED PROCEDURES RELATED TO VEHICLE STORAGE UP TO AN

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This bulletin provides information with regards to the Isuzu Commercial Vehicle (CV) Service Policies and Procedures Manual (SPPM). The Isuzu CV SPPM (sections 2.15 and 2.16) provides detailed procedures related to vehicle storage up to an

980000 UNKNOWN OR OTHER

This bulletin outlines the procedures for using the Alpine Exchange Program (the "Exchange Program"). The Exchange Program must be used when any Alpine radio or other component covered by this bulletin is repaired under warranty and may als

060000 ENGINE AND ENGINE COOLING

Isuzu Commercial Truck of America, Inc. is distributing this procedure for adding keyless entry transmitters as a quick reference to help dealers better service customer. Also included is the clearing procedure for customers who have had t

126000 EXTERIOR LIGHTING:TURN SIGNAL

We have received reports of the front turn signal lenses cracking on Isuzu vehicles. These lenses are cracking from the effects of being washed with alkaline detergents. Alkaline detergents are typically used in industrial settings an

110000 ELECTRICAL SYSTEM

020000 SUSPENSION

Isuzu Motors Limited has decided that a defect, which relates to motor vehicle safety, exists in 2018, 2019, 2020 and 2021 model year F-Series vehicles. The jam nut for the steering stopper bolt on the left side may loosen and allow the bo

010000 STEERING

350000 EQUIPMENT

Isuzu Commercial Truck of America, Inc. (ICTA) is providing the following procedural recommendations to improve dealer efficiency when submitting Parts Warranty claims. We strongly recommend dealers follow these procedures in order to avoi

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

356000 EQUIPMENT ADAPTIVE/MOBILITY

The Isuzu Commercial Truck of America (ICTA) Service Technical Assistance Center (TAC) provides diagnostic support to Isuzu dealer technicians repairing Isuzu vehicles in and out of vehicle warranty. A TAC case number will be issued solely

350000 EQUIPMENT

The following is a list of the Isuzu-recommended Threebond product part numbers identified in the various Isuzu Workshop Manuals and bulletins. If a Threebond product is unavailable, we recommend that you utilize the chart below to find eq

060000 ENGINE AND ENGINE COOLING

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Isuzu is providing this bulletin to outline Isuzu's policy and procedures for Isuzu vehicles with Tire Warranty Coverage. Tire Warranty, Policy, Procedure, and Claim Submission are the categories in this bulletin.

162300 STRUCTURE:BODY:DOOR

Some customers may complain about wind noise and/or water intrusion into the cab from the driver and/or passenger doors of the affected N-Series and FTR trucks. To correct this condition Isuzu Commercial Truck of America, Inc. (ITCA) is

353000 EQUIPMENT:ELECTRICAL

Isuzu Commercial Truck of America, Inc. is proud to introduce the redesigned Isuzu Vehicle Health Report (VHR) program. Beginning October 2021, Isuzu dealers are able to access, through www.isuzutruckservice.com, all of the Isuzu Vehicle H

160000 STRUCTURE

The information in this bulletin is provided to help technicians better understand common vehicle operations that may be incorrectly perceived by customers as a problem. Additionally, diagnostic scan tool connection requirements are outlin

100000 POWER TRAIN

060000 ENGINE (PWS)

030000 BRAKES (PWS)

350000 EQUIPMENT

110000 ELECTRICAL SYSTEM

061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

In an effort for continuous improvement, Isuzu has a need to obtain Mimamori ECU

350000 EQUIPMENT

In an effort for continuous improvement, Isuzu has a need to obtain Mimamori ECU

350000 EQUIPMENT

ISUZU COMMERCIAL TRUCK OF AMERICA, INC. IS DISTRIBUTING THIS PROCEDURE FOR ADDING KEYLESS ENTRY TRANSMITTERS AS A QUICK REFERENCE TO HELP DEALERS BETTER SERVICE THE CUSTOMER. ALSO INCLUDED IS THE CLEARING PROCEDURE FOR CUSTOMERS WHO HAVE H

061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL

080000 FUEL SYSTEM, DIESEL

ISUZU DIESEL ENGINES AVAILABLE IN THE ABOVE AFFECTED VEHICLES MEET THE CALIFORNIA AIR RESOURCE BOARD'S (CARB) OPTIONAL IDLING EMISSIONS STANDARD OF 30 GRAMS PER HOUR OF OXIDES OF NITROGEN (NOX) WITH NO INCREASE IN THE EMISSION OF OTHER REGU

355100 EQUIPMENT:OTHER:LABELS

350000 EQUIPMENT

062100 ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY

THIS BULLETIN DESCRIBES CERTAIN ADDITIONAL REQUIREMENTS WHEN SUBMITTING A WARRANTY CLAIM FOR RADIATOR LEAKS (LABOR OPERATION CODES J3080 OR J3100 AND PARTS WARRANTY) ON 2018-2021MY ISUZU FTR VEHICLES.

980000 UNKNOWN OR OTHER

There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for March 2024 for Isuzu Motors Limited.

ISUZU FTR — All Years Overview

Complete safety history for the ISUZU FTR across all model years (1991–2026).

50 Total Recalls

9 Total Complaints

0 Investigations

0 Reported Crashes

1 Reported Fires

0 Reported Deaths

ISUZU FTR — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2026	2	0	View
2025	3	0	View
2024	3	3	View
2023	3	0	View
2022	6	0	View
2021	4	0	View
2020 (current)	6	1
2019	8	0	View
2018	7	0	View
2007	0	1	View
2006	1	1	View
2005	0	1	View
2001	0	1	View
2000	3	0	View
1999	3	0	View
1998	0	1	View
1991	1	0	View

Other ISUZU Models

Model	Recalls	Complaints
NPR HD	64	14	View
NPR	58	66	View
NQR	56	7	View
NRR	55	3	View
RODEO	40	3,314	View
NPR XD	38	1	View
FVR	35	0	View
TROOPER	31	718	View