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NHTSA Campaign 20V554000

ELECTRICAL SYSTEM:STARTER ASSEMBLY

Issued by Isuzu Technical Center of America, Inc. · Reported Sep 11, 2020 · 4,352 vehicles affected

What's wrong

Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2018-2021 FTR and Chevrolet 6500XD vehicles. The ground cable connecting the starter motor to the vehicle frame may break at the starter-side eyelet, resulting in an engine no-crank or slow-crank condition, causing the vehicle not to start.

Consequence

If the cable is broken and repeated attempts are made to start the vehicle, the starter may ground through the steel braiding of the power steering hose, allowing it to heat up and possibly rupture, increasing the risk of a fire.

Remedy

Isuzu and Chevrolet will notify their respective owners and dealers to replace the ground cable and to inspect and replace the power steering hose is damage exists, free of charge. The recall began October 9, 2020. Isuzu owners may contact the Isuzu Customer Relations at 1-866-441-9638 and Chevrolet owners may contact the GM Medium Duty Truck assistance line at 1-800-862-4389. Isuzu's number for this recall is V2004.

Vehicles affected by this recall

Make Model Year Units
CHEVROLET 6500XD 2018 4,352
CHEVROLET 6500XD 2019 4,352
CHEVROLET 6500XD 2020 4,352
CHEVROLET 6500XD 2021 4,352
ISUZU FTR 2018 4,352
ISUZU FTR 2019 4,352
ISUZU FTR 2020 4,352
ISUZU FTR 2021 4,352

Source: NHTSA Campaign 20V554000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.